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  1. Home
  2. Bagshaws Residential - Derby
Bagshaws Residential - Derby Logo

Bagshaws Residential - Derby

Opens tomorrow at 8:30am
38 Cornmarket, DE1 2DG
Since 1988, Bagshaws Residential have been a local property expert. The team at our Derby branch understands the local market, ensuring your home receives the attention and expertise it deserves. Whether you’re looking to sell, buy, let, or rent, we’ll put all of our knowledge and experience to good use to help you with your home-moving journey. We can also provide you with all those additional property services that you'll need along the way.

Opening hours

  • Monday 8:30am - 7:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 6:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 8:30am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

Bagshaws Residential - Derby Reviews (194)

Have you used this agent?
  1. 75% 5/5 Stars
    75%
  2. 5% 4/5 Stars
    5%
  3. 1% 3/5 Stars
    1%
  4. 4% 2/5 Stars
    4%
  5. 16% 1/5 Stars
    16%
All (194)
Seller (25)
Buyer (27)
Landlord (28)
Tenant (34)
General (80)

D Kularatne

5/5 Stars
They are really good in communicating and had a smooth transition to my new home! Great service by Rob... Read more
14th Nov 2024 (14 weeks ago)

F Mungwari

5/5 Stars
I was more than impressed with the service I received from Steven. Despite calling in late, he rose to the occasion. He was incredibly patient, passionate, and knowledgeable, ensuring I got exactly what I was looking for.... Read more
11th Nov 2024 (14 weeks ago)

Heavenly

5/5 Stars
Charlotte Tomlinson the best ever,very professional and was helpful until the last day when I move in to my new apartment, I would recommend Bagshaws Residential Estate Agents Derby to everyone, I'm so happy with their service...Amazing team I tell you, I think there was a gentleman named Rob if not mistaken was Very helpful too) I just moved in to my new apartment 1/11/2024 and I'm excited and Grateful to all help... Read more
Tenant
4th Nov 2024 (15 weeks ago)

A Agyekumwaa

5/5 Stars
My name is Faustina and I have just rented a house with bagshaws and I was taken through the process by Charlotte. This is my first rental through an estate agent and to be honest I was a bit scared but she made the journey so smooth that I never had to worry about anything. She will email and still call me to make sure I get everything I needed to send her on time and whenever I don't understand anything, I will still ring her and she'll take her time and explain to me. All the process from viewing and to contracting and everything took about two weeks and I am very happy she was there to guide me through. Bagshaws, hold her tight because she knows what she's doing in her field. God bless you Charlotte ???????????????????????? Faustina... Read more
Tenant
22nd Oct 2024 (17 weeks ago)

A baugh

1/5 Stars
The worst experience imaginable. Incompetent, slow and deceitful. This company left me feeling scammed behind a front of respectability. Shameful.... Read more
12th Oct 2024 (18 weeks ago)

T Mashanda

5/5 Stars
Charlotte ‘Bagshaw’ was an absolute angel in helping me find my new home. From the moment we started working together, it’s like she knew exactly what I wanted. Her warmth and genuine care made the whole process smooth. I truly felt like she was sent from above to guide me through this journey. I couldn’t have asked for a better experience or agent , and I’m beyond grateful for her support. Highly recommend Bagshaws against the rest!... Read more
Buyer
11th Oct 2024 (18 weeks ago)

G Wheway

5/5 Stars
I struggled to get a mortgage in principle but with Vicky's help, not only did I get a mortgage she also got me a fantastic rate! Highly recommend anyone to use Vicky if you want the best rates and a stress free process.... Read more
11th Oct 2024 (18 weeks ago)

S Shields

5/5 Stars
This company have been the managing agents for a couple of years and recently completed the yearly inspection. They are great people and really listen to what you have to say as a tenant. Sophie was great turned up as planned and called ahead to make sure it was ok. Would recommend them every time.... Read more
Tenant
18th Sep 2024 (22 weeks ago)

L Marriott-Reynolds

5/5 Stars
Smooth and efficient process so far in acquiring a rental property through Bagshaws Residential Estate Agents Derby. Charlotte & Tye have been very helpful throughout the process. Thank you... Read more
Tenant
11th Sep 2024 (23 weeks ago)

A Issaka

5/5 Stars
Hi Steve keep up the good work... Read more
10th Sep 2024 (23 weeks ago)

K Jayaprakash

5/5 Stars
I would recommend Bagshaws Derby for any lettings. I got a house for rental via Bagshaws Derby and it was really structured process from viewing the house, to form submission and to final accpetance. Mr Tye Alton, was very supportive, approachable and always guiding on each steps until obtaining keys.... Read more
Landlord
9th Sep 2024 (23 weeks ago)

P Snowdon

1/5 Stars
Appointment booked no show no messages had to phone them.When the person who was supposed to show up phoned back after I phoned the office to see where he was told me he was running late and could we re arrange not gonna was my time with them if they can't even leave a message or drop me an email time wasters !... Read more
30th Aug 2024 (24 weeks ago)

A Osagie

5/5 Stars
Wonderful team. Very supportive. With wide options of property... Read more
30th Aug 2024 (24 weeks ago)

E Voce

5/5 Stars
I recently brought a house through Bagshaws and the process was smooth and flawless largely due to Michaela who genuinely seemed to care and always went above and beyond to help whenever I needed her. I have social anxiety but always felt comfortable talking to Michaela as she always came across as understanding and thoughtful but also extremely professional and good at her job. I was very anxious buying my first house that I’d mess up but felt like I was in safe hands with Michaela ????... Read more
Buyer
21st Aug 2024 (5 mo. ago)

C Gursoy

5/5 Stars
Real pleasure to have worked on a deal with Daniel and Nicky from the auctions team. Excellent communication throughout and a real pleasure to do business with. They made everything very simple and due to this I hope to come back again in future.... Read more
28th Jul 2024 (6 mo. ago)

Eternalprince

2/5 Stars
Thank you to Steven for being eager and keen to find us a property. Thank you to Rebecca for trying her hardest to keep us updated on our sale (the mickleover branch kept us in the dark)... Read more
Seller
28th Jul 2024 (6 mo. ago)

Leanne

5/5 Stars
Lovely team of staff very helpful and supportive towards my journey of starting on the property ladder.... Read more
Buyer
23rd Jul 2024 (6 mo. ago)

D ganatra

1/5 Stars
Absolute waste of time, spent time with agency and in house mortgage advisor and took time out of my day to pursue a property. Advertised as 4 bed and even questioned the the floor plan whilst in the branch, agent said he had personally done the valuation and it was definitely a 4 bed. Went to view turned out it was only a 3!, how can you advertise something as a 4 bed when the alleged '4th' bedroom cannot even fit in a bed and can only be accessible from bedroom 3, and even worse is this alleged 4th bedroom did not even have a window!, (Bagshaws do you even know the legal definition of a bedroom?)and when questioned and challenging the narrative bagshaws yet still try to convince me is a 4 bed, even the vendor informed it was a 3 and not a 4. Bagshaws take buyers for fools! Furthermore put in an offer close to asking in writing to bagshaws via 2 different individuals via email, and they did not even have the courtesy to respond or reply to reject the offer , if not deemed good enough. Very poor! It's little wonder estate agents in general have a bad name and known for being untrustworthy when agencies such as this mis advertise and mis lead potential buyers and do not communicate at all effectively even just as a common courtesy.... Read more
Buyer
22nd Jul 2024 (6 mo. ago)

K Summers

5/5 Stars
Can't fault the sales team, solicitors of both parties involved in the sale were really poor and Bagshaws Residential sales team were really effective at communicating with and chasing solicitors on both sides and always got back to me by email if not by phone to keep me updated and they were always polite, friendly and efficient. Also, I can't fault all their media and marketing and getting in veiwings matching prospectuve buyers to the property price and type and I had an offer within a few weeks, thank you Bagshaws!... Read more
Seller
1st Jul 2024 (7 mo. ago)

V Biz

5/5 Stars
Rebecca, the branch manager, is amazing. She helped my parents sell their house and throughout the entire process was patient, diligent and calm, even when nerves were fraying. She liaised really well with the solicitor, always responded to messages and emails promptly, and chivvyed the buyer on when needed. Would highly recommend her.... Read more
Seller
26th Jun 2024 (7 mo. ago)

K Hunter

5/5 Stars
The process went so smoothly. We had 4 days to do everything, and Sophie helped us to the utmost best of her ability to get the process moving quickly without any faults. There were a few misunderstandings. However, those were easily rectified, and we can't thank Sophie enough for the help in making the painstaking process less stressful with the 4 days that we had.... Read more
31st May 2024 (8 mo. ago)

J Dem

5/5 Stars
Can recommend this letting service. An excellent relationship has built up with myself over many years, especially with Lee in His role as assigned Property Co-ordinator. Any Tenant issues were always well communicated and sorted quickly. It was also a pleasure to meet Tye for the first time the other week!... Read more
Landlord
22nd May 2024 (8 mo. ago)

J Nicolle

5/5 Stars
Had a viewing today with rob of a studio flat, upon arrival rob was very professionally presented and welcoming. During the viewing he wasn’t pressuring or pushing nothing and was freely answering many questions. Very professional and helpful. 100% recommend... Read more
30th Apr 2024 (9 mo. ago)

I Adewumi

4/5 Stars
Rob was very professional and a perfectly gentleman. I love his attitude to customer satisfaction. Thanks Bagshaw for the smooth journey... Read more
29th Apr 2024 (9 mo. ago)

A Wilson

5/5 Stars
They were helpful and answered my questions. Thanks to Rob... Read more
25th Apr 2024 (9 mo. ago)

Anonymous Homeseller

3/5 Stars
The wrong property was shown on the attached video walk through to the websites showing the property. Some information given me prior to agreeing to go with Bagshaws was not correct. Price guide for similar properties showed several advertisements for our property from 10 years ago. Just received after several weeks confirmation of property details. Changed Office within Bagshaws to early to conclude yet.... Read more
Seller
17th Apr 2024 (9 mo. ago)

S B

1/5 Stars
PLEASE AVOID Promises repeatedly unfulfilled and communication dire. Whole move process caused health issues for all involved. Compared to our agent they lacked in every area needed for a smooth move. Just NOT efficient, communicative or helpful. Rebecca tried her best but due to rest of team was unable to resolve many issues.... Read more
17th Apr 2024 (9 mo. ago)

M Capitani

5/5 Stars
Even if I didn't end up renting with them, Rob Bothwell was always cooperative and helpful in trying to find the perfect accomodation, great experience overall!... Read more
10th Apr 2024 (10 mo. ago)

J Sumner

2/5 Stars
After the death of both of my parents 5 weeks apart, needed a valuation of their house for probate. An appointment was set for 11am. By half 11, no sign and no call to say where they were. Called the office, who then said, oh its not like him to be late, let me call him for you, I said thank you, she then said, OK then bye, and put the phone down! After nearly an hour late, he turned up and advised that he would get the valuation in an email to me Monday, today is Tuesday so again called the office to be told he's not in today. So an important valuation needed to get paperwork sorted for probate, has been held up by a shoddy customer service estate agents. Would recommend looking for a different company who have at the very least customer service skills... Read more
9th Apr 2024 (10 mo. ago)

A Kaur

1/5 Stars
Awful letting services from Bagshaws, Derby. Constantly had to chase them to complete basic tasks such as a copy of the draft tenancy agreement, amendments to it, updates, incorrectly received the wrong amount for the rental payments on multiple occasions, payments were also not made to us promptly despite several chasers, gave them many chances and expressed my frustrations during the process and yet again they were unable to complete the final task of paying our rent payment to us in full promptly and with the correct amount. That was the final straw and I sent my complaint about this to the manager Tye Alton (who had dealt with us throughout the process and so was aware of all the issues we have had throughout) who just responded to say the remaining amount of rent had now been paid to us, with no apologies or acknowledgment of my dissatisfaction with the service from start to finish. Will not be using them ever again to let my property or any future properties. Avoid at all costs as they make the process harder for you, would have been easier to deal with letting it myself.... Read more
Landlord
8th Apr 2024 (10 mo. ago)

A Sha

5/5 Stars
Was dealt with by a lovely gentleman called Rob he was absolutely amazing despite me being abit difficult he remaind calm leased with landlord and moved us into a beautiful property. Kind, attentive and really friendly this man delivers and deserves a play rise ???? thank you again to Rob and bagshawws for there service ????... Read more
Tenant
6th Apr 2024 (10 mo. ago)

R FAMUYIWA

5/5 Stars
Rob Bothwell was fantastic during the process of getting my new apartment. I will surely recommend Bagshaws Residential to people. Thanks Rob. You rock!!... Read more
Tenant
26th Mar 2024 (10 mo. ago)

R Famuyiwa

5/5 Stars
Just got a new apartment from Bagshaws Residential and it was a perfect experience. Tye Alton was super professional, friendly and patient during the whole process. Always found the time to pick up my calls or return them even if he was busy. Surely a 5-star rated company.... Read more
Tenant
26th Mar 2024 (10 mo. ago)

A Powdrill

5/5 Stars
Very helpful in sorting out finding me a rental property, Tye was very professional in his job, Thankyou.... Read more
Tenant
16th Mar 2024 (11 mo. ago)

S Penny

5/5 Stars
Sophie ... what can I say absolutely brilliant at her job !... Read more
16th Mar 2024 (11 mo. ago)

R hill

5/5 Stars
Would just like to thank the whole team at bagshaws for all their hard work but especially Sophie she was a great help will use them again... Read more
14th Mar 2024 (11 mo. ago)

J Rintoul

5/5 Stars
The whole team here are fantastic, both sales and lettings. Sophie is always about to help in anyway she can. Can’t recommend them enough ????????... Read more
14th Mar 2024 (11 mo. ago)

R Watkinson

5/5 Stars
"Absolutely outstanding service from Bagshaw estate agents, particularly Sophie! From start to finish, Sophie went above and beyond to ensure our property sale went smoothly. Her professionalism, attention to detail, and excellent communication skills made the entire process stress-free. Sophie's expertise and dedication truly set her apart. I highly recommend Bagshaw estate agents, especially Sophie, for their exceptional service. Five stars all the way!"... Read more
Seller
14th Mar 2024 (11 mo. ago)

C Rawlins

5/5 Stars
A very professional letting agency who offered the highest degree of service I have experienced in Derby. Rob Bothwell handled our moving in process and was very attentive and ensured our experience went smoothly. Communication was a particular highlight as Rob contacted us about any updates to our property at the earliest possible time. Very good letting agency and nice to see a letting agent working at such a high standard in Derby. Thank you Rob and team.... Read more
Tenant
29th Feb 2024 (11 mo. ago)

M Awad

1/5 Stars
We had someone come out to value our home so we can put it on the market, weeks later we still received no communication from them so we decided to go elsewhere, we didn’t want to be the ones doing the chasing up. Fast forward a couple of months we constantly get calls from them asking if we are still looking to put our house up for sale, we explained that its already been sold and we’ve found a property to purchase, they say they’ll update their system so we don’t get more calls. Every 2 weeks we get the same exact call!! I tell them to stop calling and to update their system and somehow they still call and ask the same question!! I’ve now blocked their number because it’s getting ridiculous ???????????... Read more
Seller
27th Feb 2024 (11 mo. ago)

B Nikolova

5/5 Stars
I have received very good service from Bagshaws and especially Steven. He communicated effectively with both sides and helped me with the purchase of my property. I can highly recommend him and the agency.... Read more
Buyer
22nd Feb 2024 (11 mo. ago)

B Taylor

5/5 Stars
Vicky was very impressive, efficient, professional and knowledgeable. My case was not straightforward and easy, but Vicky handled it with aplomb! Having bought many properties over the years, and sat in quite a few Mortgage Broker meetings, this was the best one because of the professionalism of Vicky.... Read more
Buyer
2nd Feb 2024 (1 year ago)

Y Ganta

5/5 Stars
They are cooperative and help to find the best house to rent.... Read more
Tenant
25th Jan 2024 (1 year ago)

T Olatunji

5/5 Stars
My experience with Bagshaw Resident Estate was excellent, especially the way I was supported by Vicky. Am really pleased with her and also thankful... Read more
6th Jan 2024 (1 year ago)

C Legge

5/5 Stars
I asked to view a property and later that day had a call with one of the estate agents who booked me in for the following day and for more viewing throughout the week which suited me, as soon as I saw the property for me I was booked in with Vicky and she was fantastic, I’m a first time buyer and she went through everything with me to make this as easy and as clear as possible! Fantastic team!... Read more
Buyer
6th Jan 2024 (1 year ago)

B ogunniyi

5/5 Stars
At first I was scared if Bagshaws can meet up with my proposed move in date, but with my surprise I got access into my apartment at the proposed date. it was a surprise to me and I will say a big thank you to Bagshaws derby team.... Read more
Tenant
4th Jan 2024 (1 year ago)

Anonymous Tenant

5/5 Stars
Timely delivery of the proposed move-in date. Satisfactory customer relations and good ethnic diversity.... Read more
Tenant
3rd Jan 2024 (1 year ago)

A TITILAYO

5/5 Stars
Satisfactory!... Read more
3rd Jan 2024 (1 year ago)

Z Khalil

1/5 Stars
Worst estate agents I have had the misfortune to deal with after 4/5 weeks of trying to arrange a viewing on one property they arranged and cancelled numerous times property had offered accepted and fall through numerous times but I wasn't able to get 1 viewing.... Read more
20th Dec 2023 (1 year ago)

O Beji

5/5 Stars
Rob was absolutely lovely, he was super helpful to me moving in my current home... Read more
Tenant
30th Nov 2023 (1 year ago)

I Leaf-McVoy

5/5 Stars
Georgina from bagshaws helped up secure our tenancy on our flat and I can’t begin to describe how accommodating and helpful she has been. Any time I had a question she was prompt and informative and so sweet!!! Massive thank you to Georgina, for all your help and kindness, would recommend her to anyone looking to move in derby x... Read more
Tenant
25th Nov 2023 (1 year ago)

S ebanks

5/5 Stars
Absolutely amazing work from the team they where very helpful,give quick responses and there customer service is spectacular.I would definitely recommend.Georgie one of their members was very kind and helpful and a pleasure doing business with.... Read more
22nd Nov 2023 (1 year ago)

K Myers

5/5 Stars
Everything was spectacular with their company from the agents I dealt with ,Georgie was a very lovey estate agent to speak to ,not missing a single detail of information or knowledge on the property. The customer line aswell everyone is so nice and easy going,highly recommended.????????... Read more
22nd Nov 2023 (1 year ago)

J Banks

5/5 Stars
Vicky was great, kept checking the rates to make sure we got the best one available, would recommend!... Read more
20th Nov 2023 (1 year ago)

M Coulter

5/5 Stars
Very professional and accommodating. We received great service from Robert and he was willing to go the extra mile for us.... Read more
16th Nov 2023 (1 year ago)

J Day

5/5 Stars
Massive thank you to everyone at Bagshaws, you were amazing through the entire process.... Read more
12th Nov 2023 (1 year ago)

A Hopkins

5/5 Stars
Vicky has been nothing but professional, extremely helpful and so friendly, would recommended to anyone.... Read more
9th Nov 2023 (1 year ago)

V Jones

5/5 Stars
Rob has done an amazing job getting us moved in to our new rental property, he has had incredible patience with us and we can't fault him, a very polite and kind young man... Read more
Tenant
9th Nov 2023 (1 year ago)

G Azg?n

5/5 Stars
We just arrived in the UK and Tye Alton helped us a lot with finding a home. I thank him very much on behalf of my family. He helped us move into our house within 2 days.... Read more
Tenant
30th Oct 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
We just arrived in the UK and Tye Alton helped us a lot with finding a home. I thank him very much on behalf of my family. He helped us move into our house within 2 days.... Read more
Seller
30th Oct 2023 (1 year ago)

A Muhaymin

1/5 Stars
Spoke to a guy called Terrence. He was so utterly rude.... Read more
28th Oct 2023 (1 year ago)

T Ashforth

5/5 Stars
I would like to say a big thank you to Tye and everyone else who helped me get new tenants who are great . I would not go anywhere else .... Read more
Landlord
21st Oct 2023 (1 year ago)

P Havard

5/5 Stars
After what has been a long wait the property is finally completing this is due to Steve who took the file over and has without doubt gone above and beyond to get us to this stage he a credit to Bagshaws in derby... Read more
Buyer
20th Oct 2023 (1 year ago)

G Powell

5/5 Stars
Had numerous dealings with Bagshaws in Derby over a number of years. Always dealt with Sophie Houghton, she is efficient, professional and a person you can trust. Highly recommend and make sure you ask for Sophie if dealing with Bagshaws.... Read more
16th Oct 2023 (1 year ago)

L Hough

5/5 Stars
Been with Bagshaws for around 10 years as a landlord. Always friendly and helpful whether it be over the phone or In the office My tenants have been decent, hardworking and have looked after my property well.... Read more
Landlord
5th Oct 2023 (1 year ago)

L Parker

5/5 Stars
I spoke with Sophie from this branch. She was incredibly professional and helpful. I was very impressed.... Read more
4th Oct 2023 (1 year ago)

P Bonney

5/5 Stars
Very helpful.... Read more
11th Sep 2023 (1 year ago)

E Wallace

4/5 Stars
This estate agent was who we brought our house from. Excellent communications. Highly recommended... Read more
Buyer
25th Aug 2023 (1 year ago)

J Longhurst

5/5 Stars
We got offered a property and had to get alot of documents and references sent through ASAP and had quite a bit of trouble getting it all done however Georgina at Bagshaws Residential was so amazing and helped us through a difficult week and had so much patience with us and with her help in the end we got our property! Overall very satisfied with our experience and would definitely recommend.... Read more
Tenant
18th Aug 2023 (1 year ago)

A Green

1/5 Stars
Unfortunately a bad, unprofessional experience. We viewed a property and called to make an offer with Steven. We were told as we were not on Steven’s list we couldn’t make an offer. We had viewed the house with his colleague that same day having booked through the company. He actually tried so hard to forcibly turn down our offer that we had to ask to speak with a manager - he came back to the phone to let us know they would accept this offer. Since putting the offer in writing we have received no contact by email or phone. After chasing by email 3 times we received a response saying he believed we had been contacted to say we had not been successful. We had not been. There was no apology or politeness. In addition - we had stated in our original offer email that we would like to be offered the chance to increase our offer should we need to - this was not offered to us. Honestly can only describe the employee we have dealt with as rude and quite honestly just bad at their job. We are still trying to offer on this house - however it is being made very near impossible.... Read more
Buyer
18th Aug 2023 (1 year ago)

S ENT

5/5 Stars
Bagshaws residential has been helpful in settling me into my new place. The communication is too tier and they explain everything thoroughly before you make a big decision. Thank you guys for your support... Read more
Tenant
9th Aug 2023 (1 year ago)

D Chevalier

2/5 Stars
Poor communication. Property was dirty when we moved in even though they said they had given it a deep clean at our request. My advice is Avoid Bagshaws if you want a stress free moving experience. Since moving in Bagshaws have tried to make amends by removing items that were left in the house by the previous tenant. They also left us a large bottle of wine.... Read more
Tenant
3rd Aug 2023 (1 year ago)

E Onuchukwu

5/5 Stars
Excellent service from Vicky. Timely feedback and always available. Highly commendable... Read more
26th Jul 2023 (1 year ago)

A perera

5/5 Stars
As a landlord of a few properties i have found this rental team led by Tye to be the best i have dealt with. Efficient. Brilliant communication. Transparent. Honest and will go over and above. I do not have full property management service but they have actioned things for me when i havnt been able to. Screening and quality of tenants has been excellent so far.... Read more
Landlord
25th Jul 2023 (1 year ago)

L Mcmillan

5/5 Stars
Vicky was brill, knows the trade inside and out. Highly recommend. Made the process straight forward and simple. That’s all you can ask!... Read more
20th Jul 2023 (1 year ago)

J Starbuck

5/5 Stars
Excellent communication and explanations. Has put my first time buyer fears to rest by guiding me through the process from beginning to end. Staff have always been friendly and helpful.... Read more
Buyer
20th Jul 2023 (1 year ago)

L Toon

2/5 Stars
Super pushy. We contacted about a particular property and the feeling I had was that they were very pushy. I said we were only interested in seeing that house and they asked a lot of questions about our house/price range etc even after i said that we were just wanting to arrangeto view, they tried to get us to use their Brokers by pushing other 'not yet on the market' properties, and only booked the appointment after my husband took the phone and got snappy with them. Then they added me to an email list without my permission and when I asked to be removed (3rd time of saying I was ONLY interested in the initial house) Steven called and tried pushing me to let him send me more adverts! Not had this with any other agent (and we've dealt with plenty). Very uncomfortable and actually put us off going forward with that house or any other they had listed.... Read more
4th Jul 2023 (1 year ago)

S Dandiwal

4/5 Stars
Very good staff very helpful... Read more
12th Jun 2023 (1 year ago)

K May

5/5 Stars
Amazing!! Would 100% use again. We viewed a house and 2 weeks later we were moving in. Sophie handled everything super smoothly. We were always kept up to date with what was happening from the viewing right up until collecting the keys. Sophie also answered all questions with ease and is just so friendly and helpful. Would highly recommend Bagshaws to everyone.... Read more
Tenant
31st May 2023 (1 year ago)

Charlene

1/5 Stars
Very disappointed! We recently viewed a property and the estate agent who shown us round was lovely, we put it an offer for property and had no more contact despite calling several times! After a week of various calls we spoke to Steven, who claimed he had called us to let us know outcome which was untrue! he then continued to say he definitely let everyone know the outcome, insinuating we were lying!... Read more
16th Apr 2023 (1 year ago)

J Molloy

5/5 Stars
From start to finish my experiences with Bagshaws has been positive, they have been very proactive in ensuring I have all information/forms and paperwork completed correctly. Sophie and Tye have been extremely helpful and I would most defiantly recommend for a smooth service.... Read more
31st Mar 2023 (1 year ago)

A Ansevics

5/5 Stars
We buy a house. All paperwork was did very quick and correctly.... Read more
Buyer
30th Mar 2023 (1 year ago)

L X

5/5 Stars
Sophie the lettings manager has been brilliant, really helpful and friendly. Rhys who has done my inspections has been lovely aswell always friendly and chatty.... Read more
Landlord
17th Mar 2023 (1 year ago)

P Roome

1/5 Stars
Pretty poor service I phoned 2 weeks ago interested in viewing a property for auction ,they took my details and explained to me that their computers were down , the assured me that an agent would contact me ASAP, to arrange a viewing, tomorrow would be 2 weeks I've been waiting, please in the uncertain times we live in if anyone decides to change their career please don't pick any off the emergency services !!!... Read more
5th Mar 2023 (1 year ago)

C Baker

5/5 Stars
Very helpful and thanks to Rhys Dalby we now have our perfect home. Couldn’t of asked for a more supportive helpful estate agent! Thanks again Rhys and everyone at Bagshaws !!... Read more
Buyer
21st Feb 2023 (1 year ago)

A Blackham

5/5 Stars
Tye was very helpful with my query regarding lettings, would definitely use again!... Read more
20th Feb 2023 (1 year ago)

Z H

5/5 Stars
Professional letting agents!... Read more
Landlord
25th Jan 2023 (2 years ago)

R neal

5/5 Stars
5 star service. Highly recommended. Thank you for a smooth experience.... Read more
21st Jan 2023 (2 years ago)

T Brito

5/5 Stars
It’s is a very good company with outstanding professionals.... Read more
7th Jan 2023 (2 years ago)

J Brandon

5/5 Stars
Just bought my first house using Bagshaws. From initial viewings all the way through to completion the service has been very good. As a first time buyer there has been many questions through the process which were answered and I was given all the information I needed. I have dealt with Steven throughout who always kept in touch and updated me at every step. I would recommend Bagshaws to first time buyers!... Read more
Buyer
16th Dec 2022 (2 years ago)

K Shiu

4/5 Stars
Tye and his team are very professional and helpful. They have tried their best to help me to rent out the property, and help all the paperwork.... Read more
Landlord
7th Dec 2022 (2 years ago)

J shah

5/5 Stars
bagshaws derby branch help us to sale our current property… all staffs are very much help full, supportive and positive to approach …thanks... Read more
Seller
16th Nov 2022 (2 years ago)

D Hanna

5/5 Stars
Bagshaws efficiently got my house to market & it sold within a couple of weeks. Steven our estate agent, who managed the sale to completion was proactive & kept momentum in the conveyancing process despite a number of challenges. Thank you to the whole team.... Read more
Seller
11th Nov 2022 (2 years ago)

Y Bhatti

5/5 Stars
I highly recommend Bagshaws Derby especial mention to Steven Nagra who is very professional in his approach .He treats your case as high priority and updates you with whatever is required. I sold my house with Bagshaws and is stil in the process of exchange Steven goes that extra mile with communication and queries with solicitors and handles every situation professionally. Hoping for the best thanks Steven ??... Read more
Seller
11th Nov 2022 (2 years ago)

E Joshua

5/5 Stars
Sophie has been very amazing, very professional and understanding professional. She made our house search process seamless. Joshua Edafe... Read more
1st Nov 2022 (2 years ago)

A ayomide

5/5 Stars
Lovely experience. Hassle free and great help for getting an apartment. Thank you... Read more
13th Sep 2022 (2 years ago)

L lee

2/5 Stars
Did a viewing, then put a offer in was told they had a bigger offer I did tell them I could not go any higher on the cost , I don’t know why they can’t update the customer ,viewing the property that a higher offer was offered , so it would be up to the customer to say yes or no to a viewing I just felt it was just get lots of viewing no matter if a higher offer was offered poor service , dishonesty, if you can’t be honest what else are they dishonest about . Don’t drop your guard... Read more
Buyer
14th Aug 2022 (2 years ago)

R C

5/5 Stars
The branch is very professional from the first valuation appointment to completion. We have had a great experience with everyone we have dealt with, but in particular with Steven. He must have so many sales to manage but his customer services style is such l, that you feel like you’re his priority. I highly recommend the branch for your house sale.... Read more
Seller
5th Aug 2022 (2 years ago)

K grace

2/5 Stars
My overall experience with Bagshaws was not a particularly great one, we’ve just purchased a property through themselves and feel more so than anything it was the lack of communication that let them down. (However this doesn’t go for all of the staff, Kate in particular was great, I unfortunately only got to deal with her for the last 2 weeks of the 6 month process!) The person I dealt with for 90% of the time was unreachable, never returned any of my phone calls nor was honest with what he was telling me when I did reach him. It made the whole process much more stressful than it needed to be and if I were to ever buy/sell again I would avoid bagshaws.... Read more
Buyer
28th Jul 2022 (2 years ago)

D Deakin

5/5 Stars
Really helpful and really friendly... Read more
27th Jul 2022 (2 years ago)

E kaz

5/5 Stars
Sophie and Tye greatest help here. Just took quite long but great agency.... Read more
25th Jul 2022 (2 years ago)

A Smith

5/5 Stars
As a new landlord just started working with Bagshaws I can definitely recommend them. I've dealt with Tye and Sophie who have both been outstanding. Extremely professional, efficient, very courteous and even going out of their way to make sure tenants and landlords are happy. Thank you both!...... Read more
Landlord
25th Jul 2022 (2 years ago)

dougie

5/5 Stars
Since using Bagshaw's I have always been satisfied with the help and support of the lettings team. Most recently I have just added another property to my portfolio. Tye has been fantastic in guiding me in the selection of that property based on what would rent out quickest and return the most compared to the purchase price. Sophie since day one has always been quick in her replies and helpful in getting all of my lettings over the line as smoothly as possible. Rhys is always on hand and keeps in contact regularly. A great team with a positive attitude and I look forward to growing my portfolio with them in years to come.... Read more
14th Jul 2022 (2 years ago)

E Stokes

5/5 Stars
Sophie has been SO helpful throughout the process and has always kept us in the loop of what’s happening!... Read more
13th Jul 2022 (2 years ago)

F Bunker

5/5 Stars
Were amazing to work with. Really saved me so much stress along the way. Special thanks to Sophie for all the hard work!... Read more
11th Jul 2022 (2 years ago)

S Shields

5/5 Stars
Excellent service - It was quite stressful time for me moving and Rhys was excellent. Always available, patient and took the time to explain everything so I understood fully what everything meant. Rhys was always available and even when he was not in work ensured someone got back to me in good time.... Read more
30th Jun 2022 (2 years ago)

L Kaur

5/5 Stars
Nice... Read more
9th Jun 2022 (2 years ago)

E PALA

1/5 Stars
Terrible to deal with as a seller; staff, especially STEVE, are non-attentive; rang dozens of times but no call back despite promises. Ultimately lost out on the property due to their unprofessionalism despite making the highest offer.... Read more
Seller
31st May 2022 (2 years ago)

N Salmon

1/5 Stars
Absolute shambles of an estate agent and caused us so much stress when trying to sell our house, despite this being a sellers market. Our house sale very nearly fell through several months after we agreed a sale, specifically because of their incompetence and inability to liaise with any parties during this period. They sell themselves on making your move stress free and charge more than the basic providers as they are supposed to do the heavy lifting for you – This simply was not the case and my partner and I found they caused more stress then had we done this ourselves (which by and large we did). The list of calamities was endless; I’ve listed the main issues: • After selling the house for the third time: after 4/5 months from acceptance of offer when the people we were buying from proposed a competition date, it became apparent that our buyers had not once been chased by Bagshaws. We know this because it transpires that the buyers still hadn’t sorted out a mortgage and we had never once been provided with an update by Bagshaws in the 4/5 months (the estate agent we were buying from – Hannells – chased us and gave us updates on a weekly basis by the way). After pointing this out to Steven or Dane they claimed they had been chasing but never had any of their calls returned – if this was true; why would they not find it suspicious/alarming that no calls were returned in 4/5 months and why would you not advise us?! Bagshaws were clearly lying on this one. • Initial advert - we had to advise them to edit to include positive sales points. • Not vetting viewers as promised before booking in viewings, despite promising to (i.e. not establishing agreement in principle). • Not wanting to carry out viewings, despite this being part of the sales pitch. Felt as though I had to force them in to it when they eventually did (carried out most viewings myself). • Never had a response when emailing through the app (for call-backs or queries) and never able to speak to anyone when we called and often had to keep calling as wasn’t getting call-back from messages left. • Complaints from numerous potential buyers about how difficult it is to get through to anyone and never receiving call-backs. • When we cancelled an evening viewing due to our son showing symptoms of Covid, Bagshaws did not contact them and they made a 45 minute round trip and I had the embarrassing conversation with them as to why we couldn’t let them view. • Constantly having to chase Bagshaws for updates/feedback, they were NEVER proactive. • When the accepted offer was made, it took at least 48 hours for us to be told there had been an offer and that was only after us chasing to ask for feedback form the viewings (this was several days after taking place). • Delays in getting info as they insist on trying to sell their mortgage advisor to potential buyers and this takes priority over your sale. • Lack of professional/industry knowledge. We found us and our sellers estate agent constantly having to give them advise/info). • Sale board not erected for several weeks after current sale which meant we kept getting other estate agents contacting us thinking we were struggling to sell. • Staff blatantly lie. For example they said they chased but couldn’t provide me with the number they chased. Eventually relying on me to give them the buyers advisors number • After all of this I made a formal complaint to the office manager, Kate. Most of my points were ignored, including advising full payment will not be made on completion due to the shocking service received. This did not resolve anything so we did all of the future chasing ourselves and kept Bagshaws updated off our own back and at our own expense. • Bagshaws made no effort to resolve the final amount with us and understand our stance and simply passed us straight to debt collectors for the full amount. There was zero responsibility taken for their failings and no sympathy/empathy for us. These are not all of the problems we faced. If after reading this you still think using Bagshaws then that's on you.... Read more
Seller
30th May 2022 (2 years ago)

G Gez

5/5 Stars
Let our property through this agents. we spoke to a member of staff called Sophie she was absolutely brilliant from start to finish. Friendly and very professional. I have dealt with many property estate agent in my time being a landlord myself and her level of service was outstanding... Read more
Landlord
25th May 2022 (2 years ago)

G Millington

5/5 Stars
Thank you to Steven and the team at Bagshaws for taking us through our first house sale experience. It was a stressful time and Steven was always on hand to deal with problems and questions in a professional and timely manner. Many thanks... Read more
Seller
11th May 2022 (2 years ago)

S sherman

1/5 Stars
I will never have anything to do with Bagshaws or Sequence again. After being relocated abroard with work, I trusted this company to sell my house. After the initial marketing hype, they did nothing more and let the house go cold. My second big mistake was to then trust them to rent my house. They didn't seem to vet potential tenants and let anyone they thought could pay the rent have it. This resulted in a run of tenants who did not pay their rent on time and who left my house in a terrible state. The check in and check out reports were not done on time and so disregarded by adjudicators meaning that I was left to pay for all the mess myself. I eventually went to another estate agents who sold my house within a week! I wish I hadn't put my trust in this company and saved myself a lot of stress and sleepless nights of worry.... Read more
Seller
21st Apr 2022 (2 years ago)

HeyItsZodiac

1/5 Stars
I called and emailed this estate agent on several occasions regarding a property they had for rent in Derby. They told me that they were having issues contacting the current tenant, and therefore couldn’t book any viewings. They kept my details and told me that I’d be contacted if anything changes. I was excited about the prospect of moving into this flat, as rent would’ve been affordable and it was in an ideal location given my job. Of course, having the assurances that I’d be contacted when they had contacted the current tenant I checked zoopla on a regular basis to ensure it was still there. When I checked it this afternoon, the flat was gone (Let Agreed) yet I’d had NO communication about viewings being available. I had asked for an application form during one of the phone calls, but didn’t wind up getting one. Ultimately, I think this is the classic case of people going back on their word. Didn’t think that would extend to estate agencies but I’m disgusted that it did.... Read more
Tenant
6th Apr 2022 (2 years ago)

S Aljeraisy

5/5 Stars
Excellent service. The team was extremely helpful, and highly respectful. Definitely recommend them for future purchase or rent.... Read more
1st Apr 2022 (2 years ago)

A Ezeh

4/5 Stars
As new immigrants into the UK, we were turned down so many times by other agents and it was pretty much difficult to get our first rental. It was rather depressing and overwhelming as the whole process was new to us. But Rhys was very helpful and ensured we got a property at the end of the day. From viewing to giving out keys, Rhys was very responsive and ensured we had the right answers to douse our anxieties. Despite the hiccups here and there, it ended well for us and we are happy we can begin our lives in the UK with peace of mind. We would definitely recommend Bagshaws Residential Estate Agents in the future.... Read more
Tenant
29th Mar 2022 (2 years ago)

F WARING

1/5 Stars
Web page doesn't show houses that are uo for sale.... Read more
28th Mar 2022 (2 years ago)

Anonymous Home Buyer

5/5 Stars
Exceptional service will recommend to everyone! Kept in touch at all times and very professional Mr Steven Nagra top agent... Read more
Buyer
18th Feb 2022 (2 years ago)

S Dockerty

5/5 Stars
Brilliant team , very helpful and understanding . Would definitely recommend to friends or family when in need of letting a property, very quick at responding to any questions I had and and securing my first place to call home . My tour of the property and dealing with application from start to finish was dealt with by Rhys Delby of the derby branch ,who gave a very detailed and informative tour of the property. Thank you very much... Read more
Landlord
20th Dec 2021 (3 years ago)

R Graham

5/5 Stars
Bagshaws have been incredible with us in supporting with the sale of our house. Matt has gone above and beyond every step of the way, not least demonstrated by the fact we accepted an offer less than a week after it went on the market. Highly recommended... Read more
Seller
29th Nov 2021 (3 years ago)

J Colom

5/5 Stars
Excellent service, they are always there to help you with any doubts and respond to the emails pretty quick. All the letting procedure and paperwork is managed smoothly. Very happy.... Read more
Landlord
27th Sep 2021 (3 years ago)

S Murthy

5/5 Stars
Rhys Dalby helped me with the move to the new apartment and he was excellent and professional.... Read more
23rd Sep 2021 (3 years ago)

A Thatcher

5/5 Stars
I am currently in the process of finding somewhere to live. I found some properties I like and have put an application in for one. So far, Sophie has been very helpful, friendly and professional. She called me today simply to let me know there wasn't an update just yet but she would keep me informed. Service like that is so important to me, and I really appreciate being kept informed, even if there isn't much of an update to give. I can't comment on the experience of actually renting through Bagshaws because I haven't got that far yet, but so far my experience has been great.... Read more
21st Jul 2021 (3 years ago)

A Burchell

2/5 Stars
Unfortunately, I cannot recommend Bagshaws Derby. We enlisted them to sell our property and it felt more like I was acting as my own agent. They did not communicate well between parties and failed to manage the purchase of our house, or our buyer’s expectations effectively. It made the whole process a lot more stressful than it needed to be. Although we did find individual staff pleasant to deal with, our overall experience was very poor, it felt very galling paying for the minimal service we received.... Read more
Seller
16th Jul 2021 (3 years ago)

N H17

5/5 Stars
As students with our first rental, me and my boyfriend were very new to everything and were very overwhelmed by everything. But Rhys who looked after us was beyond amazing. When we got the property we were very eager, maybe too eager, full of questions and after calling many times, Rhys would always be responsive and give us his best answer and in a good time so we weren't stressed waiting around. His knowledge of the property as he showed us round was excellent and was reassuring and helpful throughout the whole process. For our first experience with property, I couldn't of asked for a better service. Will definitely be using Bagshaws again in the future!... Read more
Tenant
15th Apr 2021 (3 years ago)

H Singh

5/5 Stars
I have to say I'm really impressed with the team, from start to finish/aftercare the professionalism, responsiveness and overall support has been first class. The team have a strong understanding of customer service, appreciation that every customer has different wants/needs and a real desire to help whenever possible not to mention a great level of patience , A BIG thank you to Tye (letting), Simon (auction) and Sophie (Mgt). A team I hope to be continuing to do business with in the future.... Read more
31st Mar 2021 (3 years ago)

Anonymous Homeseller

1/5 Stars
High promises with little delivered... Read more
Seller
19th Mar 2021 (3 years ago)

P programista

5/5 Stars
I can recommend this company . 10/10 in scale. Very profesional cooperation with agent Rhys Dalby. This was a pleasure to sigh this contract. Thanks.... Read more
9th Mar 2021 (3 years ago)

V Evans

5/5 Stars
As owners, and currently overseas, at times dealing with problems can prove challenging. Having a situation arise which we could not solve easily we reached out to Bagshaws for assistance. Sophie Houghton responded quickly, efficiently and with absolute professionalism came up with a solution. In times when we are quick to criticise it was refreshing to receive such a good service. They deserve credit for communication, handling of queries and professionalism. Vicki & Huw Evans... Read more
Landlord
4th Mar 2021 (3 years ago)

J benn

5/5 Stars
Well what can I say apart from thank you for the fantastic service I've received from the team here. So impressed with the speed and honesty throughout the process. At each step there was quick and open dialogue of what was happening and what was required at each stage. Thank you Alex and the team for sorting the visits and Vicky for making the mortgage process painless. Do not hesitate to use the team here!... Read more
2nd Mar 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Competent, supportive and reliable agents.... Read more
Seller
8th Feb 2021 (4 years ago)

J williams

5/5 Stars
Fantastic service. Efficient and very professional, kept me updated through out the process. Thank you Luke and Simon. 5* service... Read more
19th Jan 2021 (4 years ago)

K Norkus

1/5 Stars
Unbelievably unprofessional, they tried to bring the price up on the property by disclosing other offer, which I believe to be fake bids anyway, even though we was willing to increase the offer to required one. We was told that if we increase to that we will be getting it. They took all financial details and then never got back to us. When we contacted a day later we was told that It is sold. No matter how much we offered, we was always told that there is higher offers. Will be contacting ombudsman .... Read more
Buyer
15th Nov 2020 (4 years ago)

A Martyn

5/5 Stars
The lettings team are very good, they have a fast turn around time, minimal void periods and aim to achieve this highest rent possible. Would 100% recommend this lettings agency.... Read more
Landlord
12th Nov 2020 (4 years ago)

C Cox

5/5 Stars
Vicky Tamber has completed my mortgage application and sorted everything for me. She has kept me updated regularly and chased the solicitors and mortgage lender so my role has been simple.... Read more
10th Nov 2020 (4 years ago)

S hollie

1/5 Stars
totally useless no help unresponsive sent us links that didnt work not interested in resolving we are going elsewhere now... Read more
24th Oct 2020 (4 years ago)

M Tobin

1/5 Stars
During the valuation they were friendly, but not willing to share any information with us. In the end they valued the property at £10k to £30k difference against 3 RICS surveyors and a competing estate agent. They were slow getting the house onto the market compared to their competitor Hannells. Once on the market we had very little interest from Bagshaws; Whereas Hannells provided 20+ viewers. Our buyer initially viewed with Bagshaws; but their second viewing was made through Hannells - as this was their preference. Upon agreeing a sale, Bagshaws intervened and forced our buyer to change with them and told both the buyer and us, that we must change to them. After reluctantly changing, we heard little update from them and if you ever tried to call residential sales, you would never get an answer. We did however hear from them once they knew we exchange with an invoice via our solicitor. We haven’t heard from them since then; Whereas Hannells continued to progress our sale due to the incompetence of Bagshaws. They are very quick to chase the money and give little thought to what the customer wants; Customer service was appalling and I very much recommend avoiding them for residential sales. If it was left to them, I still would be looking for a purchaser.... Read more
Seller
20th Oct 2020 (4 years ago)

D Stefanidi

5/5 Stars
Tye has been absolutely amazing! Super friendly and helpful with all of my questions and worries. He is always available, calm and understanding which are all amazing qualities for anyone in costumer service and such a rarity for a letting agent! Thank you for all your help Tye! :)... Read more
18th Sep 2020 (4 years ago)

V Adventures

5/5 Stars
I needed a flat quick so needed an efficient and professional service.... fortunately I got TYE ALTON. His communication was clear, timely and accurate - I saw the flat Thursday and moved in the following Tuesday I was polite and pleasant even when I asked the most ridiculous questions (never rented before) Thanks Tye David M... Read more
Tenant
7th Aug 2020 (4 years ago)

J Parker

4/5 Stars
A good experience visiting this estate agents who were very helpful and offered great advice on all aspects of the ways they could help in marketing my house in these very strange times.... Read more
Seller
24th Jul 2020 (4 years ago)

R Tattershaw

5/5 Stars
We have recently had our mortgage arranged with Bagshaws and the service was speedy and seamless! Thank-you Vicky... Read more
24th Jun 2020 (4 years ago)

Anonymous Homeseller

4/5 Stars
Great under the circumstances although they initially valued the house to high.... Read more
Seller
16th Jun 2020 (4 years ago)

E Moore

5/5 Stars
Tye was really helpful and answered all of our questions. Fantastic property that they helped us to secure.... Read more
Buyer
12th Jun 2020 (4 years ago)

C Napier

5/5 Stars
Really would recommend Bagshaws. They have been very helpful from the very start and offer a professional service. This is the first time I have rented out a property and I was quite daunted about doing it as it’s all new to me, but Bagshaws have been very helpful and guided me through everything and made it seem very straight forward and stress free.... Read more
Landlord
16th Mar 2020 (4 years ago)

J Martin

4/5 Stars
Very solid and reputable estate agent - willing to go above and beyond. A special Mention to Lee Major for his support. My only critique is that you do, sometimes, have to chase them on things but this is nothing out of the ordinary for a agency of this nature!... Read more
16th Mar 2020 (4 years ago)

F Coulson

5/5 Stars
As a contractor who provides cleaning services we find the staff at Bagshaws friendly, efficient and professional. We always feel welcomed into the office. Would highly recommend Sophie and her team.... Read more
11th Mar 2020 (4 years ago)

Cookies99p

5/5 Stars
Vicky was absolutely amazing! I couldn't recommend her enough. She was efficient getting the ball rolling and sorting everything. In under four weeks from viewing the property we had gone from nothing to having our mortgage accepted. If anything we couldn't keep up with her. Both she and Luke kept us up to date, contacting us regulaly with updates. She is worth every penny. Finally thank you so much.... Read more
Buyer
25th Jan 2020 (5 years ago)

P Amott

5/5 Stars
As a landlord I couldn't have asked for a better service! A tenant was found for my property in a matter of days and thanks to Rhys and Tye the move in process was smooth and faultless. I would certainly recommend Bagshaws to other landlords!... Read more
Landlord
10th Jan 2020 (5 years ago)

S Rathod

5/5 Stars
I recently moved in derby and Tye Alton from Bagshaws helped me finding suitable home. He is very helpful, professional and polite. It was very nice interacting with him. Thanks again Tye. Have a good one !... Read more
10th Jan 2020 (5 years ago)

J Morris

5/5 Stars
Using an agent to rent a property is always risky because you love the property but sometimes you can luck out on getting a good agent managing it. I found that Rhys Dalby was friendly, efficient and professional. He kept me in the loop of what was happening with the process all the way through which is a rare thing. Congratulations Rhys excellent job.... Read more
Tenant
9th Jan 2020 (5 years ago)

A Mughal

5/5 Stars
I chose Vicky Tambers as my mortgage broker. She had been so helpful on every stage and did everything really quickly for us. She was fantastic all the way through and kept us informed throughout the application. She was able to find us the right mortgage, very pleased with her work. I definitely recommend her as she is honest as well as efficient.... Read more
23rd Nov 2019 (5 years ago)

A Shahwan

5/5 Stars
Great experience with Bagshaws. Special thanks to Tye Alton who was friendly, professional and efficient during the renting process. Thanks Tye.... Read more
Tenant
8th Nov 2019 (5 years ago)

T Maroke

5/5 Stars
I would like to say a particular thanks to Tye - he made my move to a new flat so easy and even managed to secure a parking spot with no hassle! He was really efficient and professional and is a real credit to Bagshaws. Thanks Tye!... Read more
Tenant
8th Nov 2019 (5 years ago)

F Luck

1/5 Stars
Shouldn't even get 1 star to be honest. Due to circumstance changing I had rang Bagshaws Residential all week and left messages to call me back, no response finally they called me and said the work has been done. I asked them why no one rang me back and had no excuse for that. Once I told them I need to cancel hence why I was ringing all week, I was asked to pay £350 for them doing the work that I been trying to tell them not to do all week. Was told the manager will call but instead sent me a letter saying I have 7 days to pay and if not paid will go to debt recovery. Very disappointed with there lack of communication and will never recommend this company to anyone! BE AWARE!... Read more
29th Oct 2019 (5 years ago)

U Agrawal

1/5 Stars
Moved me to a property with electricity. I suffered full one day to get it. No support to help during distress. They confirm things on mere assumption... Read more
Tenant
12th Oct 2019 (5 years ago)

L Crews

5/5 Stars
Quick and friendly - my letting was handled by Tye who was friendly, helpful and got things done on a pretty quick scale. Overall a painless process.... Read more
Landlord
13th Sep 2019 (5 years ago)

B Maduranga

5/5 Stars
Very helpful and the property was amazingly good. Good service from Rhys who helped me a lot.... Read more
10th Sep 2019 (5 years ago)

Anonymous Homeseller

4/5 Stars
I was very pleased with the service I experienced with Bagshaws. The process was quick and easy and the staff were polite and accommodating. One of the best estate agents I have dealt with. I would not hesitate in recommending them.... Read more
Seller
6th Sep 2019 (5 years ago)

R Prior

5/5 Stars
Easy from start to finish. Dealt with Rhys, pleasure to deal with. Found our perfect home. Would highly recommend... Read more
Buyer
23rd Aug 2019 (5 years ago)

AkeelSajid

5/5 Stars
Rachael was extremely helpful and supportive throughout the whole process from start to finish. Very friendly! Would definitely recommend to anyone looking for the right mortgage and a smooth transition.... Read more
12th Jun 2019 (5 years ago)

T Bisby

5/5 Stars
Excellent advice, very helpful throughout and a great experience for a naturally indecisive first-time buyer such as myself. Although I didn't end up buying a house through Bagshaw's, I used Vicky as a mortgage advisor and broker for the buying process, as I'd had a mortgage advice session after viewing a Bagshaw's property and found her advice and insight very useful and not biased as I thought it might be. Thoroughly recommended as mortgage and general purchasing advisory service as Vicky helped talk me through the process and provided an invaluable sounding board for my thoughts and reservations on the properties I had viewed and then helped me get a good deal after I found the ideal place for me.... Read more
Buyer
3rd Jun 2019 (5 years ago)

K Havard

5/5 Stars
Very happy by the service provided by Sophie Crawford (letting). She was really prompt at replying to my emails and provided all required contacts for me to move in easily (water, energy, council tax...). I highly recommend her!... Read more
Landlord
20th May 2019 (5 years ago)

A Lakhani

5/5 Stars
We viewed a property a few weeks ago with Tye Alton of Bagshaws Derby. Tye was very honest, friendly and allowed us to view the property at our own pace. He was very professional and answered all of our questions. The initial contact with Bagshaws was with Sophie; she was very helpful and patient, setting up viewings effectively and efficiently. I am now happily renting this property. Thank you Bagshaws Derby... Read more
Tenant
23rd Apr 2019 (5 years ago)

C Meikle

5/5 Stars
Rachael Fox handled the whole case professionally and would definitely recommend using Bagshaws to anyone looking to buy a home. Rachael was very helpful throughout and was always happy to deal with any queries I had. Now decorating the my new home stress free!!... Read more
Buyer
15th Apr 2019 (5 years ago)

R King

5/5 Stars
Leonie is lovely, nothing is too much trouble and as a landlord she puts my mind at rest and answers any questions I have. Thank you so much for all your help. 5*!... Read more
Landlord
14th Mar 2019 (5 years ago)

V Hand

5/5 Stars
Leonie has been a fantastic help so far. Property was listed within 24 hours and potential tenants found within 3 days. Great service and support. Highly recommended.... Read more
Landlord
11th Mar 2019 (5 years ago)

R Ratcliffe

5/5 Stars
The lettings team at Bagshaws in Derby are second to none. They provide excellent service and I wouldn't go anywhere else in the future. Thank you for your professionalism. Sophie, Leonie, Sophie and Tye are a credit to the company.... Read more
Landlord
7th Mar 2019 (5 years ago)

J Wilson

5/5 Stars
We had a fantastic experience when purchasing our first property through Bagshaws. I’d heard a lot about how stressful buying your first home could be, but Bagshaws made the whole process transparent and understandable. Vicky Tamber was our mortgage broker and helped us understand each step, and was friendly and enjoyable to work with throughout the whole time. We couldn’t be happier in our new home. Thanks to everyone at Bagshaws who made it possible. Jenny and Sam Wilson.... Read more
Buyer
26th Jan 2019 (6 years ago)

R Lacsina

5/5 Stars
Had been to different agents before but the service I had with Bagshaws is second to non. Everything that needs to be done were even accomplishment ahead of time. Good team and everyone was willing to help. Excellent customer service esp. Leonie who is always attentive and patience. Thank you all for making it fast and easy. I definitely recommend them and nowhere else. More power!... Read more
6th Dec 2018 (6 years ago)

A Cross

5/5 Stars
I am very impressed with the service Bagshaws provide but especially Sophie. She was friendly and helpful. Would recommend and refer her to my family and friends with a five star rating. She helped me find my first home, and took away the stress of this process. Amazing, thank you again!!... Read more
Buyer
23rd Nov 2018 (6 years ago)

Ashleigh

5/5 Stars
Been conversing with Sophie for a while from the letting side about various properties, she's been so helpful and informative and not been phased by any questions we've had. We're new to the renting side of things and she's been nothing but supportive throughout. Seeing a couple of properties we have met William who again was helpful and friendly and made the viewing process easier for us both and answered any questions we had, we will definitely be sticking with bagshaws through, thank you for your help!... Read more
Tenant
21st Nov 2018 (6 years ago)

A Tenant

5/5 Stars
The Lettings Team at Bagshaws in Derby are nothing less than excellent! They are thorough in their job, ensure that all requests are met and keep you updated throughout the whole process. I couldn’t have asked for a better agency to deal with my move and I will certainly be using them again and again. Good work!... Read more
Tenant
10th Nov 2018 (6 years ago)

R Morais

1/5 Stars
If I could give less I would. A while a go went through them to buy a flat. I have to go to see flats in 3 different times because the flats that they showed me were already sold. When I got finally to see one vacant flat they gave the wrong form to fill and didn't explain it to me before I payed the reservation fee that the building was having problems with lenders to get mortgages from. Had to require external services to solve my issue. Unprofessional and uncoppuncoope and untruthful. Worst agency I had to deal with.... Read more
Buyer
19th Oct 2018 (6 years ago)

E Hewitt

5/5 Stars
The staff who work on behalf of Bagshaws on the Lettings side are incredible and so helpful at any point that you may need them. Great team and they are very understanding without rushing your calls, they actually take time to listen to you. Thankyou, William, Sophie and Leonie who work on this section of the team and company. You do a great job.... Read more
Landlord
21st Sep 2018 (6 years ago)

Y Ward

5/5 Stars
The lettings team were extremely helpful. I would highly recommend!... Read more
Landlord
20th Sep 2018 (6 years ago)

A ryder

5/5 Stars
So far Sofie has been exceedingly helpful unlike most of the other agents I have encountered for letting. She has been professional and Curtis in all aspects to date. I couldn't wish for a better service and would highly recommend Bagshaws. Coming from the south up to the midlands it has only been made easier by Sofie and yes she has found my dream cottage. A big big thank you for making it possible.... Read more
Landlord
27th Jul 2018 (6 years ago)

M matthews

5/5 Stars
Bagshaws auction department have been proffesional, friendly, proactive and a pleasure to deal with from start to finish. I have mainly dealt with Simon Anderson who has gone above and beyond to secure a sale on my property. There have been some challenging situations during the process but Simon has always kept me informed and up to speed either by phone or email and he has always been contactable if needed. I can highly recommend Bagshaws Auction Deparment, all the staff and especially Simon Anderson for a great service. Thanks... Read more
Seller
8th Jun 2018 (6 years ago)

A Muhiadeen

5/5 Stars
Excellent customer service, always ready to help. Professional, friendly, fast and always on time. Special thank to the mortgage advisor Vicky Tamber who helped me getting my mortgages sorted. I would highly recommend Vicky . I will definitely call again in the future.... Read more
7th May 2018 (6 years ago)

J Selfe

5/5 Stars
As a young lady buying my first house on my own, it has been a pleasure having Vicky as my mortgage adviser. She has been amazing, keeping in contact with me through every step of the process and her advise has been brilliant. The best bit is that I know I can go back to her without any trouble. Thank you Vicky!... Read more
Buyer
23rd Apr 2018 (6 years ago)

D Mayers

4/5 Stars
A big thank you to all the team. Leonie was great . quick turn around with new tenants moving in yet again. Leonie always emailed me back with a prompt response. many thanks guys .... Read more
Landlord
16th Apr 2018 (6 years ago)

R Space

5/5 Stars
These apartments are so cool & stylish. Unfurnished, so if you’re like me, you’d be excited to play & turn it to your home. Loved the staff! The guy that showed me around was SUPER! Helpful, thank you! #BagshawDerby... Read more
11th Apr 2018 (6 years ago)

A Rawstorne

5/5 Stars
One of the best customer service experiences I have had. Fast friendly and willing to go above and beyond for us. Couldn't be happier wth the help received.... Read more
10th Apr 2018 (6 years ago)

J Atwal

5/5 Stars
Staff are very friendly and extremely helpful. Sold my house through them and they are by far the best agent. Recommend them to anyone if selling or buying a house! I also sorted my mortgage through them and they got me the best rate and guided me throughout the whole process. Thank you Bagshaws!... Read more
Seller
6th Apr 2018 (6 years ago)

R Mahmood

5/5 Stars
Fantastic service from start to finish. Joe was brilliant, really helpful and knowledgeable and assisted with any queries I had throughout the whole process. Will definitely use/recommend again!... Read more
6th Apr 2018 (6 years ago)

B McCartin

5/5 Stars
Really friendly and helpful staff! I would definitely refer my friends and family to Will, who helped me find my new home, when they are looking for a new place.... Read more
Tenant
30th Mar 2018 (6 years ago)

K Donnelly

1/5 Stars
Appalling rude staff... Read more
29th Jan 2018 (7 years ago)

L Parker

5/5 Stars
The lettings team were really helpful in finding me my dream home - I would certainly recommend them and be using them again in the future if I have to move!... Read more
Tenant
6th Dec 2017 (7 years ago)

A Susalko

1/5 Stars
Rubbish agency... Read more
30th Oct 2017 (7 years ago)

A Bunning

1/5 Stars
Not a local company, not helpful, do keep to agreed contracts , use expensive out of town tradesman to earn. Are unaware if tennants are in the property or not... Read more
Landlord
29th Aug 2017 (7 years ago)

J Cooper

1/5 Stars
Not very helpful and don't get back to you and also keep cancelling appointments at the last minute as I found out for myself... Read more
15th Apr 2017 (7 years ago)

A overy

1/5 Stars
Not as good as thought,very rushed,... Read more
4th Oct 2016 (8 years ago)

V Stoica

1/5 Stars
When you phone and get a " That mailbox is full. Goodbye" message when you make your call during the working hours it means that there is something really wrong.... Read more
1st Aug 2016 (8 years ago)

L Gregory

1/5 Stars
The elder gent was very rude and short when I called and enquired about land Used them before to let land very disappointed... Read more
Landlord
14th Jun 2016 (8 years ago)

A Ali

5/5 Stars
I have been with the agency for 2 years now. Friendly service and great support.... Read more
7th Mar 2016 (8 years ago)

A User

1/5 Stars
They are the worst letting agents we have came accross with. Please avoid them. They have very less properties in their list. Also their sales guys don't have full information about the property, landlord, i.e. available utilities at property like heating, electrical, parking keys. Absolutely hostile behaviour if something goes wrong after you move in. The most annoying thing is, Bagshaw is managed by another company called Swquence. If something goes wrong in the property, you need to go through 4 parties, Sequence, Bagshaws, Landloed and the local property management company. They make your footbal and you are left unattended for weeks after you registered complaints. Really horrible experience. We left the property within 6 months. Please please avoid them. IMS is the best. Good assistance, negotiable rates and good service. Shame on you Bagshaws.... Read more
Tenant
30th Jul 2011 (13 years ago)
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