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- Leaders - Derby
Leaders - Derby
Closes at 6:00pm
11-12 Cornmarket,Derby, DE1 1QH
Leaders Derby are an estate agent in Derby. They mainly list properties in DE24, DE21 and DE23. Over the last 6 months, they've listed 92 properties, with 59 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Leaders - Derby Reviews (691)
Have you used this agent?
77%
3%
1%
2%
17%
R Kaur
To get an accomodation is not an easy task and also to get to know about all the further process was also challenging for us but with usual cooperation of Daria we were in ease to ask any question regarding property. Her dealing with us was appericiable. Really thanks to all team members of Leadrs aswell.
26th Mar 2024 (30 days ago)
C Daykin
Really helpful team helping me to get the flat I wanted. Much appreciated!
25th Mar 2024 (4 weeks ago)
D Hopkins
Fantastic from start to finish! Georgie has been super responsive to my 5 thousand questions and the admin team processed everything in super quick time.
Thank you for all your help!
15th Mar 2024 (6 weeks ago)
P okoronkwo
She's extremely helpful, I will choose them over and over again
6th Mar 2024 (7 weeks ago)
P Peake
Very easy to deal with. Answered all of my many questions promptly and accurately. Aaron was a huge help in the Derby branch and kept me informed all the way through.
29th Feb 2024 (8 weeks ago)
A Rowbotham
Erin was probably the most helpful person I have spoken to at Leaders. She has helped me throughout my whole journey to finding a house as she knew i was fussy... I'd like to recommend her for her customer service and her help and for finally helping us find the perfect family home.
27th Feb 2024 (8 weeks ago)
F Alam
From the initial call, right up to getting the keys to our first home, both Daria & Angelina were extremely helpful. They were reassuring and worked around us. They made sure that we were well informed of the renting process and answered any questions we had, very promptly. Thank you for all of your help!!
22nd Feb 2024 (9 weeks ago)
M Thompson
Erin was really helpful and eased any concerns I had. She sent everything in email, that was discussed over the phone, which was really helpful
21st Feb 2024 (9 weeks ago)
I Sharif
Erin was super helpful with me and helped me find a property and finalise everything within 2 days.
Erin was very attentive and always updated me on even the smallest of changes. I really appreciate her help and her colleagues help too with finding somewhere in such a desperate time!
20th Feb 2024 (9 weeks ago)
R Mutanda
Excellent ???????? service provided by Daria. Will definitely recommend family and friends. Keep up the good work
20th Feb 2024 (9 weeks ago)
E Bagshaw
Leaders have been great through my move. Everyone I’ve interacted with has been very professional and welcoming
19th Feb 2024 (9 weeks ago)
D ganatra
Unprofessional, Dishonest, & Incompetence on grand scale - Caveat emptor!
Experienced landlord with different lettings agency over the years I can say Leaders hands down is the most incompetent agency I have ever come across.
Leaders are simply too BIG to care and YOU ARE JUST A NUMBER, they do not care about you or your property.
Paid for a fully managed service for years, and wanted was an efficient, competent, professionally managed service that communicates well with the landlord.
What I got was the most inefficient, incompetent, and unprofessional service that lacks even the most basic communication skills, that I have ever come across In my entire life.
The level of incompetence shown by Leaders in (mis)managing my properties is beyond belief:
• missed property inspections
• Failure to transfer and register tenant deposit !!! (Lost)
• Consistent lack of comms
• repeatedly chasing the most basic of queries
• Lost keys
• unauthorised Maintenance's done
• Consistent errors, mistakes and lies
• checkout inaccuracies
• erroneous charges
All above just some of the failings and by no means exhaustive.
In spite of all the failings above Leaders will not let you out of your contract with them unless you pay a punitive and excessive exit charge of 2 months’ rent + VAT!, Leaders reward for their failure!! Think carefully before signing the terms of business!, they would rather see you pay for their own mistakes.
What is even more shocking is Leaders inability to put things right be accountable and take responsibility, none of these individuals that I have dealt with over the past months has the ability, capability or willingness to put things right or to see right from wrong. The impression I get is that either A the staff simply do not care or B staff a little wet behind the ears, in either case simply unacceptable when you are entrusting them to look after what is most people’s biggest asset.
Typical scenarios from Leaders:
Me: “why has my rent not been paid?”
Leaders: “I will check with credit control, and get back you” (they never do)
Me: “why have I been over charged?/ why has my rent not gone into my bank account? / where is my refund that I was promised?”
Leaders: “I will check with the accounts department, and get back you” (they never do)
Me: “why have my property inspections not been done?”
Leaders: “I will check with the inspections department” (they don’t get back!!!)
Me: “Property need re-marketing"
Leaders: “I will get someone from marketing to give you a call” (you guessed it this call never arrives!)
Typical scenario you will find yourself in time and again with Leaders, everyone passes the buck and no one takes responsibility of acting on your requests, you are paying for a ‘fully managed’ service and you find yourself doing the managing all the time between all these different departments and playing piggy in the middle getting passed from pillar to post. As a busy landlord paying for a service you want your life to be made easier and not harder.
As a landlord it is easier to self-manage your properties or better still sign up to a proper agency, rather than pay Leaders for a fully managed service where all you will end up doing as a landlord is managing Leaders mis-managing your properties and paying them for the privilege.
God forbid should you require some maintenance and you choose to use Leaders contractors, they will charge you an extortionate amount way above a reasonable market rate,
Leaders is absolutely the very worst company I have ever had any dealings with in my entire life, where the levels of service are just abhorrent and the sheer scale of incompetence shown from top to bottom is beyond belief.
Leaders do not communicate at all well and have proven themselves to be totally unprofessional incompetent, dishonest, negligent and totally untrustworthy many times over.
Online blog coming soon detailing all failures, also in touch with local and national newspaper consumer journalist to publish article on Leaders gross incompetence and gross negligence.
Caveat Emptor!
16th Feb 2024 (10 weeks ago)
J Ngwenya
Very lovely people
16th Feb 2024 (10 weeks ago)
M Ahmed
Smooth service, Daria has been patient and supportive all through the steps. Moving in has been hassle free. Definitely would recommend dealing with Leaders if you are looking for property in the area.
14th Feb 2024 (10 weeks ago)
I mwangi
Good service and quick responses from Daria
12th Feb 2024 (10 weeks ago)
Performance stats
- % of asking price
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- Average sale time
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- Fee
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More Leaders branches
- Leaders - Nottingham City 14.19 mi away
- Leaders - Nottingham 15.28 mi away
- Leaders - Loughborough 15.34 mi away
- Leaders - Ravenshead 17.22 mi away
- Leaders - Mansfield 20.29 mi away
- Leaders - Maypole 39.43 mi away
- Leaders - Kings Norton 39.86 mi away
- Leaders - Kenilworth 40.31 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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