P Decor
Getting annoying call 2-3 times in a week about house valuation, even i asked them no to call... Read more
5th May 2025 (14 days ago)
O Coles
They were amazing helping us buy our first home. Stayed in constant contact and were always helpful. They also have a brilliant CountryWide mortgage advisor called Andrew there, who you should definietly go see if you are a first time buyer or just need some extra help!... Read more
Buyer
28th Sep 2024 (7 mo. ago)
R Bainbridge
Finally worked it out how to do ???? OK would like to thank Tom and the team ????????????was given an option to sell as normal or by auction was explained very well by Tom and choose auction which was iamsold the team done there job by getting people through the door and iamsold done what they said they were going to do and as a seller it worked perfectly ???? so a big thank u to Tom and the team Royston... Read more
Seller
5th Jun 2024 (11 mo. ago)
Marcin
Very poor, stay away rent your property through someone else, they not helpful at all and just take your money, very bad coms!... Read more
Landlord
2nd Apr 2024 (1 year ago)
C Nevill
Tom and Rhiannon were very helpful at getting us on the market and we actually sold our house (STC) rather quickly. Unfortunately our buyers were a little slow at responding but the team were brilliant in chasing them up when needed. A little bit more expensive than say purple bricks but it's worth it to have an actual person to help and do the viewing as we have a busy lifestyle.... Read more
Seller
20th Nov 2023 (1 year ago)
T Agbeseyi
I can't possibly thank you enough for all your help towards purchasing our first home. Rhiannon was very helpful with the options of properties available to us. Andrew, Tom and Gary were persistent with the deadline for exchange of contracts and completion. It's been a very great experience from beginning to the end and we are very happy and delightful with your service. I would highly recommend their services to anyone ??. Thanks you all ????... Read more
Buyer
25th Oct 2023 (1 year ago)
C Back
Gary many thanks for all your help with our move also all the guidance you gave us it as appreciated We would recommend anyone moving or thinking off moving Barstow's are the best... Read more
14th Oct 2023 (1 year ago)
V Bradfield
Would highly recommend the Fryerns branch. Great service was given throughout by Tom, Rhiannon and Gary! Always on hand to help and advise, nothing too much trouble. Second time I have used them.... Read more
19th Sep 2023 (1 year ago)
E Ofori
Excellent customer care,prompt delivery and feedback.Thumbs up... Read more
1st Aug 2023 (1 year ago)
S Osborne
Just bought my first property, Rhiannon, Gary and Tom were great. Really helpful despite the constant delays from the sellers solicitor and Badildon Council.... Read more
Buyer
24th Jul 2023 (1 year ago)
A Siret
Just bought our very first home and we are over the moon with the persistence, patience and professionalism along with excellent communication that was shown throughout the process to help us aquire this home. I can not recommend Bairstow eves Fryerns enough as our experience with them has been flawless, every step of the way. Huge thank you to Andy for his help, hard work and dedication in getting us passed the finish line he's been truly amazing. Also Tom and the girls Riannon and Louise for all their help and assistance.... Read more
Buyer
21st Jul 2023 (1 year ago)
D Anker
Very professional, went the extra mile to sell our home. Tom and Andy where fantastic they were there every step of the way. The rest of the team were fantastic in their absents. Would highly recommend.... Read more
Seller
18th Jul 2023 (1 year ago)
J Pryke
A thoroughly decent team at the Whitmore Way branch. It took a while to get the sale over the line (Basildon Council being the main cause of delay) but Rhiannon and the team were helpful all the way. I'd certainly recommend them.... Read more
Seller
18th Jul 2023 (1 year ago)
N London
Louise listed a property, Rhiannon suggested viewing it, while Andy gave us mortgage advise and Tom with the legal advise. And a few months later, we own a home!!
Yes to us it was a seamless process, Thank God for the lovely home and for helpng us find this great team!
They work very well together and are helpful with questions and getting the job done. Hoping this relation and the customer service stays strong throughout the years to come!
I would highly recomend this branch. Cheers.... Read more
Buyer
3rd Jun 2023 (1 year ago)
K Mason
I completed my entire purchase through Bairstow Eves Basildon, they managed to find a property within my budget and get me a lower rate, higher value mortgage with Andrew Harman, their on site Mortgage Advisor, cannot recommend enough... Read more
Buyer
16th May 2023 (2 years ago)
richards3ful
Great service look at several houses before buying my first home. Always contacted me when something new was on the market would 100% recommend to anyone wanting looking to move.... Read more
Buyer
30th Mar 2023 (2 years ago)
L Beregoi
''AMAZING TEAM'' Tom Hunt, Louise Stanley and Rhiannnon Corwin.Throughout the buying process you have shown professionalism, respect and understanding, thank you for your support and trust.... Read more
Buyer
28th Mar 2023 (2 years ago)
U Madox
The team were very warm, knowledgeable and helpful from start to finish. My purchase had unexpected and unforeseen delays, but the team soldiered on alongside and with me and helped get me over to the line to completion. Lots of gratitude.... Read more
Buyer
18th Feb 2023 (2 years ago)
M Garrett
From having my house professionally valued by Tom, to listing and selling. The whole process took 2 months.
Tom, rhiannon and the team were excellent and professional. They hosted the open house and negotiated a good price from the initial offers made on my house.
I wouldn't hesitate to use them again.
Thank you so much... Read more
Seller
18th Feb 2023 (2 years ago)
B howes
Absolutely the worst estate agent false promises of ready investors in hmo most expensive estate agent had on the books for well over year had to do most of the viewings in the end got fresh on board sold with in 2 months and now 3 years later trying for some commission lol be very careful if I could have put no stars ? I would have stay clear !!!... Read more
Seller
14th Feb 2023 (2 years ago)
F onuoha
Excellent communication, quantitative and qualitative information provided and very good service from the overall team, especially Rhiannon. Very reliable!
House purchase was complete within 2 months.... Read more
Buyer
9th Feb 2023 (2 years ago)
Stay far away as possible to this agent. Total fraud ... Read more
Seller
25th Jan 2023 (2 years ago)
R Lloyd
I have bought and sold a few properties over the last 8 years and all of them have been through Bairstow Eve, they have always provided a friendly professional attitude towards the selling or purchases that i have completed.
Tom Hunt and the team at Whitmore way Basildon have been an invaluable asset to me.... Read more
Seller
4th Jun 2022 (2 years ago)
L Tandy
Jordon,stevie and tom looked after us when buying our new home,jordon was great kept me upto date through the process. Thank you guys.... Read more
Buyer
8th Apr 2022 (3 years ago)
P Gupta
The service of this branch is seriously poor if you are a buyer. I and my wife booked viewing a property 111 Travers Way, SS13 3LU on 26.02.22 at 1 pm. We were there at the property on time. The vendor was at the property but no one from Bairstoweves was there, the vendor didn't open the door and asked me from inside to contact the agent, I rang many times but no answer, I rang their other branch in Basildon, Josh told me he is contacting Fryerns br. soon, ultimately the vendor didn't open the door and I couldn't view the property. 2 days gone, none of them contacted me yet. We went from London to Basildon to view the property, ultimately our whole Saturday wasted because of their poor service. I can remember, they did the same thing last year for a property address 42 Mistley side, SS16 4AP. This is a shame!! SHAME on your service!!... Read more
Buyer
28th Feb 2022 (3 years ago)
K Quigley
Absolutely first class, tenting done and dusted within 10 days.
Thank you so much... Read more
Landlord
8th Feb 2022 (3 years ago)
M Ringsted
Many thanks to Stevie-leigh, Jorden and Tom for your professionalism and determination. At times I thought this would never happen but with your help it has. THANK YOU!!!... Read more
2nd Feb 2022 (3 years ago)
I derscariu
Thank you for all the time and effort you put into helping us.... Read more
25th Nov 2021 (3 years ago)
C Hayden
Both Tom & Stevie-Leigh were amazing, so professional and helpful. Being a first time seller and buyer, they walked me through every step and was always on the phone to answer any questions. They really put me at ease with the whole process. Would highly recommend them to anyone.... Read more
Seller
23rd Oct 2021 (3 years ago)
T Hadley
I was treated so professionally by tom hunt and stevie Leigh they was kind and reassuring when I was frustrated they went out off there way to help my wife and me we can can not thank them enough for everything they done for us we are so grateful to you both thanks Richard & Tina... Read more
30th Sep 2021 (3 years ago)
B Canham
We had a long drawn out process mainly down too a lazy inept lawyer down the chain , but stevie was amazing and held it all together . I,m sure with out her we would not be living in our new home ! Thanks again... Read more
Buyer
29th Sep 2021 (3 years ago)
C Savery
Tom & Stevie-Leigh we’re amazing during our move.
Always going above & beyond to help & continued to communicate effectively throughout.
Couldn’t thank them enough ??... Read more
22nd Sep 2021 (3 years ago)
J Winter
5 star service from start to finish. The help and effort from Stevie & Tom to get our sale/purchase over the finish line has been priceless. Any company can sell a house but estate agents like this are what’s needed to chase sales and nudge solicitors. I recommend this agency 100%. They will always take your call, always get you information and put in more effort than conveyancers to get answers. Above and beyond service, thank you both so much! We are now in our dream home…thanks to you ??... Read more
Seller
18th Jun 2021 (3 years ago)
M Southgate
Got in touch about one of there listing and were going to call back with more info but haven't bothered to very poor... Read more
15th May 2021 (4 years ago)
J Bliss
What a shambles ,if you are thinking of renting give this lot a swerve
Any senior management or higher please feel free to contact me so I can inform you the shambolic way your Basildon branch deal with complaints.... Read more
Tenant
23rd Apr 2021 (4 years ago)
D Spall
Stevie Leigh showed us around a flat on Saturday. She was so professional and listened to all of out criteria. We didn't buy the flat but I would definitely go back to Stevie to find us the perfect home.... Read more
8th Mar 2021 (4 years ago)
D Southall
From start to finish, Stevie Leigh Caton was extremely professional.She listened to my purchase criteria and was able to match me very quickly with my ideal next home.
A perfect service. Very Happy.
Thank you.
David & Sarah... Read more
Buyer
29th Sep 2020 (4 years ago)
G Mansfield
Me and my partner were very happy with Bairstow Eve, Leighanne and Shane were very supportive and keep contact throughout our journey. Thank you for help us get our first home ?
Gemma and Sam... Read more
Buyer
22nd Jan 2020 (5 years ago)
G Kubile
If you decide to use this agent, make sure you do not use Countrywide Conveyancing Services as they strongly will be offering to use them! It now has been 11 days when I am not able to get refund of £400. Been talking and talking to them and all I can hear is a promises only. And if you already in use off Countrywide Conveyancing always contact them directly , because of my situation Mr Shane Grey did not passed info on time so now I will be paying for unnecessary ID checks. I am now glad that sale & purchase had to be cancelled as whole situation showed how poor service is.... Read more
26th Nov 2019 (5 years ago)
K Bryant
How long does it take to deal with the request below? Still exactly the same! Please take off property which we stopped with you on 3rd June after contract finishef, still on after phone calls and emails. Please take off 1 Clarendon Road.... Read more
14th Jun 2019 (5 years ago)
Mark
I was very pleased with the way Steve Rew helped with the sale of my property he made it very easy... Read more
Seller
22nd Apr 2018 (7 years ago)
J Harris

Many years ago I bought the property through Bairstow so decided to sell through them as well. At the time of writing this review, we have just exchanged contracts and that was in spite of one sale falling through.
Bairstow immediately found me another buyer. The staff at Bairstow have all been so supportive to get to this point and at all times have been exceptionally considerate. I don't tend to name names because its a good team effort, but Steve Rew has kept me informed at every turn of everything that has happened. The good communications started with the first sight of the property with Jordan, who was clear and straight and no flannel, then both Steve and Ross showed potential buyers, with Steve taking the main role, and back up from Emma. Great communication from the team and an exceptionally good Estate Agents. I live outside Essex so this was done over the phone and I can genuinely say, if you are looking to move to or from the area, they are certainly worth working with. I'm looking forward to completion and thank you the team at Bairstow Eves Basildon.... Read more
Seller
30th Mar 2018 (7 years ago)
M Beech
I sold my property through Baristow Eves. My property was listed with other three agents and 8 month passed without receiving a decent offer. Jorden, one of their agents knocked at the door and said that he would like to have my property with their agency. If he would call I would say no but he explained how their agency works and that I have nothing to loose. I said yes and in one month I received the offer for the money I asked for. The agents from top to bottom are professional peoples and was a pleasure to work with them. Emma and Steve took care of me. They called if was a cancellation of the viewing, had my property keys when I was in hospital, kept inform me and my children all the way down. I don't have words enough to say thank you for how they dealt with the selling, how quickly kept me and the buyer informed with the negotiations, and the agreement in 24 of December was follow of completion in two month. I would highly recommend them.... Read more
Seller
20th Mar 2018 (7 years ago)
J Rowan
Barstow eves fryerns. Steve Rew gave a professional and helpful service. I would recommend the fryerns team for buying and selling. Always warm and friendly and dealt with questions immediately. They made buying my home a pleasure.... Read more
Buyer
23rd Feb 2018 (7 years ago)
D Reynolds
We have just sold our long standing family home through this branch and couldn't have hoped for better service. Steve, Gary and the team are friendly, professional helpful and sympathetic, and we have been kept informed of every development so the whole process has gone smoothly.- many thanks. We wish our buyers all the best in their new home. Highly recommended.... Read more
Seller
12th Feb 2018 (7 years ago)
B Nicholson
Ross Williams has been very helpful, answered any questions my wife and I had, nothing was too much trouble. Very thorough in the viewings he accompanied us on. A friendly, polite and courteous young man.... Read more
11th Feb 2018 (7 years ago)
S Ali
I am Syed Ali & Mrs F Akther we bought our 1st property From Bairstow Eves 106 whitmore way Basildon branch.we are pleased to announce they have done excellent job.They are very friendly , reliable and helpful. Especially Sales Manager Steve Rew .He helped us a lot. I wanna give them many thanks for their support and professionalism. Wish them all the best.... Read more
Buyer
7th Feb 2018 (7 years ago)
M rybek
We sold and bought our property through this estate agent. I am really impressed with the whole experience.
We worked closely with Steve and Gary they are very friendly and professional at the same time. Always trying to help us and we got responses immediately.
We are looking forward to work with them again - i wish all estate agent can provide same friendly service as they do!... Read more
Seller
23rd Jan 2018 (7 years ago)