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- Bear Estate Agents - Basildon
Bear Estate Agents - Basildon
Closes at 5:00pm
Clay Hill Veterinary Surgery 351, Clay Hill Road, BASILDON, SS16 4HA
We provide competitive fees alongside 'service-based' marketing agreements which means you have no lengthy contractual period with ourselves. We pride ourselves on our service and our ability to achieve optimum results for our clients whilst communicating effectively throughout the process. Professional photography and floorplans included as standard and we are open seven days a week and contactable outside of normal office hours.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 8:30am - 5:00pm
- Sunday 10:00am - 4:00pm
View all details
Accreditations
Bear Estate Agents - Basildon Reviews (65)
Have you used this agent?
89%
5%
0%
2%
5%
All (65)
Seller (39)
Buyer (16)
Landlord (0)
Tenant (1)
General (9)
Anonymous Homeseller
Very knowledgeable of the local area and how the market is moving in the area. I found communication was really good and the service was good value for money. I would recommend Joe and his team
Seller
11th Nov 2025 (4 days ago)
P Urf
We recently purchased a home with Joe Elliott as our estate agent from Bear Estate. As buyers, we were thoroughly impressed by the level of service, professionalism, and care Joe provided throughout the entire process. Given a house purchase in the UK is a very painful and lengthy process, we found that Joe has helped a lot to make it endurable and shorter.
• Joe demonstrated exceptional availability throughout the entire house purchase process, including evenings, weekends, and even holidays.
• His support extended well beyond the sale itself—he proactively arranged a temporary rental to bridge the gap before completion, which was invaluable.
• Expectations were managed with clarity and integrity. Joe avoided overpromising, which set him apart from many others in the field.
• He coordinated multiple workstreams efficiently, ensuring that all parties involved were aligned and progressing smoothly.
• Joe played a key role in expediting regulatory and authority-related processes, helping us avoid unnecessary delays.
• His friendly and kind nature made the experience both professional and pleasant, fostering trust from the outset.
• While clearly a strong negotiator, the final outcome felt fair to both buyer and seller—a testament to his balanced approach and commitment to equitable results.
Buyer
11th Sep 2025 (9 weeks ago)
Anonymous Homeseller
My experience with the Basildon team was fantastic.
They were great, very helpful all the way through the process which as you know is stressful.
Joe and Lucina, always reply to my emails and phone calls and I was always kept in the loop of the viewings and the process sell.
Would definitely recommend the Basildon team
Seller
9th Sep 2025 (10 weeks ago)
S Reggione
From the moment i put my house on sale to the moment I completed the team at Bear couldn't do enough for me.
Not only was their customer experience/service exceptional and very personal. The percentage fee they took was
less than any other estate agent around Basildon.
Joe, Tilly and Lucina deserve a special mention as they were the three members of the team I dealt with most.
I would recommend them to all my friends and family.
Seller
7th Sep 2025 (10 weeks ago)
Anonymous Homeseller
Bear estates agents have been outstanding from the start, they were very knowledgeable and helpful. Their communication has been excellent throughout the process.
Seller
5th Sep 2025 (10 weeks ago)
R Theobald
Great estate agent, Sean was very helpful when viewing property, and whole team great at keeping in loop!
30th Aug 2025 (11 weeks ago)
N Braga
Thank you very much for your collaboration, and for contributing to the realization of our dream.
29th Aug 2025 (11 weeks ago)
C Turner
Great experience selling through Bear Estate Agents in Basildon. The team were easy to deal with, kept me updated all the way, and got the house sold quickly for a price I was really happy with. Would definitely recommend!
Seller
28th Aug 2025 (11 weeks ago)
C Pedder
We bought our first home through Bear, and it was incredibly stressful overall.
Our initial interactions with them were great. Ellie and Shaun were generally very helpful. Viewings with Shaun and his local knowledge were brilliant, and did conduct a thorough presentation of each property (we've seen other estate agents, particularly in London, just stand there and know nothing about the property... He had largely done his homework, which was refreshing.)
Unfortunately once we'd had an offer accepted on a place it was all a bit downhill.
It took over five months from offer acceptance to completion, and it was the most stressful five months of my life. We heard very little for the first two or three of these, we had to chase Bear for even the smallest action or most vague update.
Our conveyancer often didn't get responses from the seller's representatives, and we would have to chase this via Bear on her behalf. At one point Joe the director had to get involved, because the seller's solicitor had been sat on the contract pack for a month, and Leigh Anne had not provided promised follow ups.
Over time we learned that we'd been told things that weren't true, firstly that the loft room had the paperwork it was supposed to (it didn't, thankfully it seems to be sound) and we came to learn that the reasons for sale were far more complicated than we had been told. Had anyone been upfront with us, we would have been better prepared and may have changed how we approached the process. This was all very unfair on us as first time buyers.
The lack of progression and communication led to us being evicted from our rental property in July. We had told Bear that our landlady had issued a Section 21, but there was no acknowledgement of the situation or it's urgency despite this. Exchange was seemingly only arranged only after the person our seller was buying from insisted upon setting a firm date! We had been ready to go for months at this point, with just arbitrary enquiries about the loft room not being answered clearly. We didn't even know we were in a chain until this point, because the progression team hadn't told us anything!
Overall, we found Sean and Lucina very nice to deal with but unfortunately the sales progression team did not act very helpfully to progress the sale. The stress of all this over the last five months has caused my hair to fall out.
Sadly we'd probably avoid buying another house marketed through Bear. This has taken all of the joy out of buying our first home.
Buyer
26th Aug 2025 (12 weeks ago)
G Email
Worst Experience.
They will market old property hiding structural defects,
Check all 5 star review's mostly of house owners.
They favour them Much.
From Buyer point Stay Away.
Buyer
18th Aug 2025 (13 weeks ago)
P Tamburriello
We suppose to buy our first family home, in 4 months time we did lost time and money. They told us to pay for securing a proper Or we can’t make an offer. We decide to withdraw the offer and in 4 weeks we had a property with an other agent.
4 months of losing time and money.
Buyer
16th Aug 2025 (13 weeks ago)
R Horea
The best Bear Estate Agents
14th Aug 2025 (13 weeks ago)
M May
I cannot sing Bear Basildon’s praises enough. Leigh-Anne, Joe and Jamie were amazing when we sold our house. Our selling process was long and very up and down (no fault to Bear at all) but as I learnt when things don’t go smoothly having a supportive estate agent is an absolute must, which Bear absolutely were. They just did exactly what they said they would do - which in the house buying process is really the one thing you really want. They would chase up whenever I asked (same day always), they got back to me really promptly (within a few hours if not sooner), they never made me feel like a bother when I probably was at times and they were so approachable and friendly. It genuinely felt like we were in the whole process as a team. I wouldn’t hesitate to recommend them. Thank you so much. ????
Seller
6th Aug 2025 (14 weeks ago)
L Guest
Jade B has been excellent throughout the process of us choosing to rent with Bear Estate Agents. She moved very quickly to get us a viewing and in the initial process of us showing interest in that flat. Jade has been very responsive to queries and kindly put us in contact with the outgoing tenants. We will be using this estate agents again in the future for renting or purchasing property!
Tenant
30th Jul 2025 (15 weeks ago)
M Thomson
I recently purchased a property through Bear and their service was excellent. They were on the ball and responsive to queries. Always friendly and professional, I would highly recommend them.
Buyer
28th Jul 2025 (16 weeks ago)
J Barker
Bear Estate Agent were professional, responsive, & made the process straightforward.
Everything was handled efficiently.
I want to say a big thank you to Ellie, she always called back when said & always made me feel at ease.
Thank You!
27th Jul 2025 (16 weeks ago)
Anonymous Homeseller
We moved over to Bear from another agent, what a refreshing difference it made, professional photos with drone footage of our property. Great communication to start with Joe, then Jamie and Ellie was brilliant.
We sold our house within 10 days with Bear so fantastic
Seller
11th Jul 2025 (18 weeks ago)
Anonymous Homeseller
Friendly and professional team. Execellent photographs and write up for our house, helping us to sell in 10 days.
Seller
22nd Jun 2025 (21 weeks ago)
Anonymous Homeseller
Very happy dealing with Bear .
Efficient and helpful ,thank you .
Seller
25th May 2025 (25 weeks ago)
S Chettleburgh
I would highly recommend Bear Estate agents in Basildon. Joe and Leigh-Anne were extremely helpful throughout the purchase of my property. They constantly kept me updated and went above and beyond for any questions or queries I had for them. Really good team and very approachable.
Buyer
16th May 2025 (5 mo. ago)
Anonymous Homeseller
All very friendly at Bear, made us feel comfortable for viewings, took our feedback in to consideration and adapted well to what we wanted to change.
Seller
13th May 2025 (6 mo. ago)
Anonymous Homeseller
Dealing with the whole team has been an absolute pleasure and I would not hesitate in recommending Bear Estate Agents. From the first meeting with Jamie, where he was spot on with the valuation, through to discussions with the team re viewings and offers, the team were very efficient and professional.
Seller
9th Apr 2025 (7 mo. ago)
Anonymous Homeseller
Bear were very helpful & knowledgeable throughout this time.
Some great, helpful members of staff.
Seller
28th Mar 2025 (7 mo. ago)
Anonymous Homeseller
Bear Estate Agents were really helpful throughout the whole process. They gave a very honest and realistic assessment of my property's value, which I really appreciated. Their advice was spot on, and it felt like they genuinely had my best interests at heart. I’d definitely recommend them to anyone looking for a reliable and trustworthy estate agent.
Seller
27th Mar 2025 (7 mo. ago)
G Mayland
Everyone at Bear was brilliant in our house-buying process. Never had to chase for answers very helpful thank you all so much!
Buyer
20th Mar 2025 (7 mo. ago)
H Prince
Thank you so much for your help, finally I got my 2nd property in beautiful Area with good price. All team members work hard and do there best to gt your choose of property in short time. Thanks once again. I will come back if i needs to buy or sell my others properties. ????
Buyer
7th Mar 2025 (8 mo. ago)
A W.
Great experience as buyers. Communication on the highest level l, chasing everything up was much appreciated in this stressful time
Buyer
7th Mar 2025 (8 mo. ago)
Anonymous Homeseller
Excellent personable customer service and support. Extremely efficient and delivered everything they promised.
Seller
2nd Mar 2025 (8 mo. ago)
Anonymous Homeseller
`Bear ,are very reliable , and i recommend their use
Seller
25th Feb 2025 (8 mo. ago)
A Lukoseviciute
Happy with the service and thank you for helping us to get our first home ???? ??
Buyer
13th Feb 2025 (9 mo. ago)
D Eatherton
Would definitely recommend Bear in Basildon, fantastic service from Leigh-Anne, Joe and the team, from the onset to the finish of selling our property, marketing and communication was 100% professional with great photos and continual viewings which the team carried out on my behalf so I didn’t have to be present at the property, can’t thank them enough !
Seller
31st Jan 2025 (9 mo. ago)
Anonymous Homeseller
Bear estate agents are absolutely amazing they go above and beyond. Their team and customer service is more then I could of hoped for, very professional polite team.
Seller
16th Jan 2025 (9 mo. ago)
Anonymous Homeseller
Joe & Jamie along with Ellie kept us updated on the progress throughout all our viewings and we had 8 viewings in 6 days. Just amazing
Seller
8th Jan 2025 (10 mo. ago)
D Clark
Sold our house via temme and douglas Allan all fell through. Bear do things different and sold our house with no issues. I'd only sell via bear and recommend them to all my family and friends. Great company great staff GO BEAR.
THANK YOU EVERYONE IN THE BASILDON OFFICE
Seller
11th Dec 2024 (11 mo. ago)
D Jacob
After speaking to a number of agents i had the pleasure in meeting joe from bear basildon, joe was very honest with all questions I asked and went above and beyond his duty thank you so much for all of your hard work joe you are a credit to bear estate agents
21st Oct 2024 (1 year ago)
L spiteri
Joe and the bear estates team were absolutely fantastic in helping us sell our property. Great communication combined with some creative thinking meant our sell went through quickly and stress free. Cheers to bear estates and the team!
Seller
18th Oct 2024 (1 year ago)
Anonymous Homeseller
Nice people, always easy to talk to, a young team with drive
Seller
13th Oct 2024 (1 year ago)
Anonymous Homeseller
Super efficient and professional agents!
Seller
8th Oct 2024 (1 year ago)
Anonymous Homeseller
Would highly reccomend.Very proffessional.
Seller
24th Sep 2024 (1 year ago)
S Maskara
we are very happy to receive an excellent service through Bear estate agent at Basildon branch while buying the house . Jamie and Ellie ware always available only a phone call away and they solved all our queries very professionally and arranged for a second viewing when we wanted to revisit the property.
Buyer
18th Sep 2024 (1 year ago)
M Bratt
An absolutely first class service by Joe and his team. Very timely, curtesy’s, available with excellent systems to keep you up to date. We’re very happy with Bear who supported us through a sale at a very sad time for us all. It’s been appreciated - so Thankyou.
Seller
17th Sep 2024 (1 year ago)
Antonia
I had a disappointing experience with this estate agent. After waiting over 5 months for the vendor to provide a building certificate requested by my lender, they withdrew as soon as I began the process of arranging inspections to be carried out. The boiler hadn’t been serviced in years, despite the negotiator, Jack, assuring me during the viewing that it was 'regularly serviced.' My buyer’s report recommended I conduct checks, as the only boiler record was from 2010—back when I was still in secondary school!
Once the report was provided to me end of August 2024, I immediately worked to get the inspections booked in with the agent. I was informed that the vendor was unhappy as I had my mortgage offer since end of July 2024. I informed the agents that my conveyancer has completed their due diligence and strongly advised I get these inspections done before exchange. Exchange which I was positive would be set to take place by latest end of September pending the inspections all coming back clear. When I raised this, Joe, the managing director, remarked, 'Your conveyancer should have advised you to do this check sooner,' which came across as both unprofessional and condescending. To top it off, the vendor has now relisted the property with a £35k price increase. The behaviour from both the vendor and the agent felt like pure intimidation and bullying.
Buyer
9th Sep 2024 (1 year ago)
Karen
Couldn’t recommend Joe and his team in Basildon more. Joe was brilliant from start to finish, always keeping me in the loop, answered all my calls even when he was on holiday. Marketed my house with great photos, kept the viewings coming, his team did all the viewings as well so no need for me to be involved at all. Wouldn’t hesitate in recommending Bear in Basildon to anyone, they definitely go above and beyond!!
Seller
7th Sep 2024 (1 year ago)
M Mankind
A positive experience with a helpful and approachable team. Communication is key and they nailed it. Thank you.
31st Aug 2024 (1 year ago)
Anonymous Homeseller
After having disastrous experiences in the past, working with Bear has been a breeze!
Seller
11th Aug 2024 (1 year ago)
D Sherlock
Joe, Leigh-Anne and the team at Bear Basildon are fantastic thank you for all of your help with the purchase of our new home.
Buyer
25th Jul 2024 (1 year ago)
J Knight
The team at Bear Estate Agents did an incredible job in helping me and my partner buy our first house. The team were always quick to respond and provide updates on the status of the sale. They did an amazing job at keeping us in the loop which was really appreciated. They honestly made our buying experience what it is! Lots of love for the team <3
Buyer
3rd Jul 2024 (1 year ago)
K loganathan
Throughout our home buying process, all staffs were incredibly communicative. They promptly answered calls and email, keeping us informed about every development. thank you all.
Buyer
18th Jun 2024 (1 year ago)
K Smith
Had the pleasure of meeting Jamie Sewell, Basildon branch of Bear. Jamie did a valuation for us. We were impressed with Jamie's professionalism and sensitivity. He was non pushy, clear, knowledgeable and respectful. To be frank, it was refreshing. Thank you Jamie
18th Jun 2024 (1 year ago)
Anonymous Home Buyer
Basildon Bear estate agents were amazing, helping us along the way when buying our first home. Special mention to Leigh-Anne for being understanding and always updating me, and to Ellie for always being so friendly on the phone.
Buyer
14th Jun 2024 (1 year ago)
K Higgins
I can honestly say from the moment I signed with bear they were fantastic. Withing half hour my priperty was on line with photos They gave 100% I couldn't have chosen better people to help me sell mine and buy my new home. Every call every email was replied to realy quick. Even meeting me at property to let me in with builders to provide quoted and it was a lot Sean was fantastic with this.
Everyone was great helped a lot with problems that come up with buyers/seller.
Sean Joe Ellie leeann I thank you all.
Fantastic team.
I have and will continue to recommend bear
They went way beyond what I expected.
Seller
14th Jun 2024 (1 year ago)
N Manister
Leigh-Anne was fantastic throughout the process. She kept us updated and guided us when we needed it. Thank you again Leigh-Anne ????
14th Jun 2024 (1 year ago)
Anonymous Homeseller
My experience with Bear Estates was exceptional. I was kept in the loop every step of the way. Communication was easy and staff (Ellie) was always at hand to provide updates on viewings and to reassure me they are working hard on my behalf. There was plenty of activity on my property. I couldn't fault the service I received, from the valuation from Joe to the viewings and Communications. I would say they are the best!
Seller
13th Jun 2024 (1 year ago)
Anonymous Homeseller
Bear have excellent throughout, managing all the viewings of our vacant property and providing prompt feedback.
Seller
25th May 2024 (1 year ago)
Anonymous Homeseller
Very helpful and knowledgeable team, kept in constant touch so we knew exactly what was happening at all times
Seller
24th May 2024 (1 year ago)
S Allen
Bear have been nothing short of amazing, truly supportive and informative throughout the whole journey!
Thank you as always
24th Apr 2024 (1 year ago)
Anonymous Homeseller
Fantastic company . Fantastic people
Seller
14th Jan 2024 (1 year ago)
Anonymous Homeseller
Joe the agent took control. They did most of all the viewings and there was many. Very professional and the advice was good. We hope to complete before Christmas.
Seller
20th Nov 2023 (1 year ago)
Anonymous Homeseller
Joe knew his stuff, pictures were great, he used every bit of info I gave him, sold in less than a week.
Seller
15th Oct 2023 (2 years ago)
Anonymous Homeseller
Very helpful and understanding about everything
Seller
2nd Sep 2023 (2 years ago)
Anonymous Homeseller
Friendly, professional & very knowledgeable team, great service.
Seller
11th Aug 2023 (2 years ago)
Anonymous Homeseller
Great comminication throughout the process. Joe made every effort to find a buyer and offered updates every other day. Office always returned the calls and replied to emails in timely fashion. Definitely recommend Bear if you are looking to sell/buy property. 5*!!!
Seller
6th Aug 2023 (2 years ago)
Anonymous Homeseller
They are the most helpful estate agents I've come across and treated us like a family member and always put our minds at ease when we had problems or doubts.
Seller
18th Mar 2023 (2 years ago)
Anonymous Homeseller
We are really impressed with the support and knowledge that the staff at Bears has provided us with. Since our property went on the market the staff have been gone out of their way to make sure that we are kept up to date, and also kept us reassured that they are keeping our best interests at heart. We have nothing but praise for Joe and Dan and the rest of the team. We are so glad that we chose Bears so that we will be able to move on to the next phase of our lives.
Seller
12th Sep 2022 (3 years ago)
Anonymous Homeseller
Very helpful, left the sale in their hands it was promptly and professional managed by Bear,
Seller
8th Oct 2021 (4 years ago)
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