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  1. Home
  2. Balgores - Basildon
Balgores - Basildon Logo

Balgores - Basildon

Opens tomorrow at 9:00am
28 Southern Hay, Basildon, Essex, SS14 1EL
Balgores Basildon are an estate agent in Basildon. They mainly list properties in SS16, SS15 and SS14. Over the last 6 months, they've listed 77 properties, with 42 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 2:00pm
View all details

Balgores - Basildon Reviews (415)

Have you used this agent?
  1. 91% 5/5 Stars
    91%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 5% 1/5 Stars
    5%
All (415)
Seller (68)
Buyer (53)
Landlord (60)
Tenant (85)
General (149)

Z Rana

5/5 Stars
Excellent service and real professional agents, Liam was amazing, so was micheal and Paul also.....5 star!!!... Read more
19th Oct 2024 (16 weeks ago)

C Hymas

5/5 Stars
The staff at Balgores Estate Agents Basildon were very helpful and professional. I had a few hiccups along my journey and they were quickly sorted out. I cannot thank them enough. Thank you Gemma,Sarah and Will. I now have my new home and a. Looking forward to the future. Would definitely recommend Balgores.... Read more
Buyer
16th Oct 2024 (17 weeks ago)

David

5/5 Stars
Had a flat to let so tried Balgores having been disappointed with a few estate agents. From the moment Michael Charles responsed to my email I knew I was going to use them. Michael gave excellent professional service, explaining things clearly, answering questions immediately and communicated very well. Tenants were found very quickly and the checks were done in a reasonable time. Can’t recommend Michael Charles and the team highly enough. 5 out of 5.... Read more
Landlord
15th Oct 2024 (17 weeks ago)

N Rotaru

5/5 Stars
So helpful and nice service, thank you for help special Michael, he explained every step to us. Thank you for your understanding and patience.... Read more
15th Oct 2024 (17 weeks ago)

B G

1/5 Stars
With hold deposits and don’t return as per set laws avoid at all costs... Read more
Tenant
4th Oct 2024 (18 weeks ago)

Chantelle

1/5 Stars
As a property investor and in this case, a first time buyer, I had the worse experience with Balgores. Dillan Mack was awful to work with and so unprofessional. For context, I viewed a beautiful property but during my first viewing I noticed damp which I raised with Dillan the next day. I explained that I would make an initial offer and would increase my offer if my suspicions about the damp were incorrect. Dillan informed me that my offer was too low and if I proceeded to make my offer he would instruct the vendor to reject the offer. I made the offer and was then told to verify it, I had to speak with their in-house mortgage broker before they could put my offer forward to the vendors. I explained I already had my DIP which they were welcome to see but he still forced this matter. I then went to view the same property for a second viewing with a relative who has his own building and construction business to establish if the property had damp, which of course, it did, rising damp! The moisture levels were double what you would expect in a residential property!!! Despite this, I decided to increase my initial offer slightly and subject to the works being undertaken to remedy the damp. To my surprise, Dillan informed me that the vendor was aware of the damp and was in the process of doing the work. As the listing agent, if this was known, it should not have taken a potential buyer to identify the obvious attempt to cover up and unwillingly purchase a property without this being declared. Days went by and I heard nothing from Dillan with regards to my offer. By the time he eventually did call about my offer, he asked if I would be prepared to increase my second offer on the basis that the vendor would do the remedial works themselves, but there would be no receipts or sign off for the works completed!!! Luckily for me I had an offer accepted on another property and thankfully walked away from the Balgores property. No surprise that the property came back on the market after a couple of months and amusingly, Balgores attempted to get in touch with me, no doubt to see if I would purchase the property. Thankfully, I've now completed on my first home with an amazing agent that was horrified by my experience with Balgores and supported me through my buying journey. Safe to say I would not recommend Balgores and for anyone looking to sell their property, avoid like the plague!... Read more
Buyer
25th Sep 2024 (20 weeks ago)

M Ahmady

5/5 Stars
Thanks Balgores Estate especially Michael who helped me finding peaceful property. Much appreciate it brother Regards Masseh... Read more
21st Sep 2024 (20 weeks ago)

D Nurse

5/5 Stars
Myself and my partner are letting for the first time and have been dealing with Michael Charles. Michael has been extremely helpful to us, explaining all of the processes, responding to emails very quickly and has really put us at ease. It has been a pleasure having Michael sort this out for us. Thanks again for all of your help!!... Read more
Landlord
20th Sep 2024 (20 weeks ago)

K R

5/5 Stars
Michael is polite and efficient and getting bookings and paperwork sent through. After tenancy starts, does everything he can within his control to ensure issues are resolved. Good experience... Read more
Tenant
19th Sep 2024 (21 weeks ago)

I Halsall-Fox

5/5 Stars
Excellent communication whether by phone or email throughout the process of changing tenants. Michael and Emily have been excellent in keeping me up to date and issuing the necessary paperwork. The whole team have been amazing in managing the transition process from the previous tenant to the new ones, completing inventory checks and all the legals leaving me just to sign off the cheques!... Read more
Landlord
19th Sep 2024 (21 weeks ago)

S Cornwall

5/5 Stars
Recently moved into a new place which Michael helped us with. The entire process from viewings to collecting keys was very smooth, Michael was alaways available and happy to help us in any way he could... Read more
16th Sep 2024 (21 weeks ago)

U Elliott

5/5 Stars
This company is EXCELLENT! The staff are efficient and polite. Always ready to help. I will recommend these agents to everyone. You will never be disappointed.... Read more
23rd Aug 2024 (24 weeks ago)

P Hidri

5/5 Stars
Very well organised staff. They have done the job to get the mortgage sorted so fast... Read more
17th Aug 2024 (25 weeks ago)

S Douglass

5/5 Stars
Absolutely amazing! Will has been fantastic, patient and explained everything very clearly, would definitely recommend! Nothing but polite friendly, keep you fully updated regularly!... Read more
16th Aug 2024 (25 weeks ago)

C d

5/5 Stars
Will is an absolute legend at balgores. perfect to deal with and always keeps you updated with the progress thank you will... Read more
16th Aug 2024 (25 weeks ago)

J Cardwell

5/5 Stars
From start to finish Balgores Basildon did a brilliant job, the staff were excellent always on the end of the phone if we had a problem would recommend this branch always... Read more
16th Aug 2024 (25 weeks ago)

N Scott

5/5 Stars
I had a really great experience from Daniel and the team at Basildon. Using the Gazelle agreement gave me the peace of mind I needed, and saved the sale at points. In 2023 I tried with 2 other estate agents in Basildon who failed to sell the house. My experience with Daniel, Sarah and the team was amazing, and using there solicitors was helpful as they chased and kept me updated the whole way through the process. I had viewings before the property was even online, it went up on Saturday and I had accepted an offer on Monday. It was less than 12 weeks from accepting the offer and completion date. Would recommend Balgores Basildon to anyone in area planning to sell/buy property, they really go above and beyond for there customers.... Read more
Seller
16th Aug 2024 (25 weeks ago)

S Sene

5/5 Stars
Very good agency!! Recommend it to everyone Specially Michael. Good costumer service and I just got a house from them, Thank you balgores... Read more
Buyer
5th Aug 2024 (6 mo. ago)

G Louis

5/5 Stars
I've had Mike Charles look after a few of my properties for a couple of years now, nothing is ever to much. Always there for anything I need, questions answered straight away. Mike's an asset to the company, and would highly recommend in the Basildon area looking to rent or lease.... Read more
Landlord
25th Jul 2024 (6 mo. ago)

D Hogg

5/5 Stars
I used Michael Charles and Balgores Basildon last year when renting one of my properties in Basildon, and still am... I must say they were fantastic...The team there are brilliant but especially Micheal...I live abroad so it was nice to know my property was in safe hands with him.....I would definitely recommend Michael and Balgores to any landlords in the local area....Thanks once again Mike........ciao!... Read more
Landlord
25th Jul 2024 (6 mo. ago)

L Halliwell

5/5 Stars
I can not rate the service I received at Balgores Estate agents highly enough. I spoke to Michael Charles about some minor issues within the property I am renting. He was very helpful in ensuring the issues were dealt with in a timely manner. Thank you Michael.... Read more
Tenant
24th Jul 2024 (6 mo. ago)

J Creamer

5/5 Stars
I recently let my property through Balgores Basildon. I found the service I received exemplary. Micheal Charles, in particular, was very helpful throughout the process. Tenants of a high calibre were found, and the property was on the market for only a short period. I would recommend Balgores Basildon to Landlords and tenants alike.... Read more
Landlord
24th Jul 2024 (6 mo. ago)

S Andrade

5/5 Stars
The service I received from Michael Charles has always been first class. He is understanding, takes time to make sure he helps and is always available. Thank you for all your help.... Read more
24th Jul 2024 (6 mo. ago)

P edwards

5/5 Stars
I received brilliant service from Balgores Basildon and cannot thank them enough for their help with finding us somewhere to rent. The same day I called asking if they had any available properties I was out viewing a property that afternoon which was the quickest viewing I have ever had and the property was perfect. I really appreciate all of the help that we had from Michael Charles as he was there to answer any questions that we had and I had plenty but nothing was ever too much and I always had the answers I was after within minutes.... Read more
Tenant
11th Jul 2024 (6 mo. ago)

J Lennon

5/5 Stars
Very professional. Have used other letting no agents in the past and none compare. Micheal is fantastic at managing our property, it’s been a seamless transition... Read more
Landlord
9th Jul 2024 (7 mo. ago)

M Raja

4/5 Stars
I have been with Balgores since 2011. They had provided very good service of looking after my property over the years. Recently my property was vacated by the tenants who had lived there for almost eight years. After renovation and necessary work, Balgores helped me again to find good tenants. Mr. Michael Charles, the property letting manager and his team had put lot of time and efforts in getting the right tenants. Mr. Michael was so kind to take on board all our considerations and concerns before further renting our property. I will definitely recommend Balgores for all your property related needs across Essex area. Certainly I would continue to keep my matters with Balgores for the future.... Read more
Landlord
9th Jul 2024 (7 mo. ago)

A Sharman

5/5 Stars
This is my 2nd year using Balgores Basildon to let my property. Michael Charles has been very efficient in finding me suitable tenants promptly and Jo has been great letting me know of any problems throughout the year. My 1st tenants left after a year as they needed somewhere closer to their work and the process of finding me new tenants has been very efficient. I would definitely recommend them... Read more
Landlord
8th Jun 2024 (8 mo. ago)

M Whetton

5/5 Stars
What a fabulous group of people, they've held my hand and guided me through a very traumatic and lengthy house move. I can't recommend them highly enough, if you're selling a property or even looking to rent I highly recommend the Balgores Basildon team.... Read more
Seller
7th Jun 2024 (8 mo. ago)

J Cook

5/5 Stars
I can’t recommend Balgores enough! The service from start to finish was exceptional. Sara at the Basildon branch goes above and beyond, and provides an excellent client experience. I would have no hesitation in suggesting this company to anyone that is looking to move house. I really must say they shine way above any other estate agents that I have come across. Great work guys, we are so happy.... Read more
28th May 2024 (8 mo. ago)

C ross

5/5 Stars
Just wanted to give michael grace and emiliy a massive thanks on making it as easy as possible moving to another place. Great people, great service. Would highly recommend. Massive thanks!... Read more
Tenant
8th May 2024 (9 mo. ago)

L Shaves

5/5 Stars
So much help and assistance from Emily Lane, Helped me out so much with any questions or inquiries I had regarding my first ever move. She replied quickly every time I needed and went above and beyond to even look up aspects that she had no obligation to do. Amazing service from her... Read more
Tenant
2nd May 2024 (9 mo. ago)

R Serina

5/5 Stars
Thanks to Michael Charles at Balgores for being really helpful in our recent search for a house to rent, we had an issue arise that could have caused major problems but Michael sorted it in seconds, it’s refreshing to feel that an estate agent is equally supportive of prospective tenants as they are of landlords.... Read more
Tenant
22nd Apr 2024 (9 mo. ago)

V Gita

5/5 Stars
I want to share my appreciation to Michael Charles for he s help. Such a smart man.... Read more
17th Apr 2024 (9 mo. ago)

K EU

5/5 Stars
Great company with dedicated people. Michael Charles helped me alot finding and moving to my new home. Thank you!... Read more
Tenant
17th Apr 2024 (9 mo. ago)

C wanninayaka

5/5 Stars
Great service from Micheal Charles and the Balgores made my journey easy. Thank you for all your help these past few weeks.Your hard work helped us find our dream home, and we couldn't be more grateful or excited about this milestone.... Read more
Buyer
17th Apr 2024 (9 mo. ago)

V Fernandes

5/5 Stars
I would like to thank Balgores for helping me rent my property out to tenants, especially to Michael Charles and Paul Loding who supported me and helped me from start to finish of the process, thank you again for all your help.... Read more
Landlord
11th Apr 2024 (9 mo. ago)

S Cockayne

5/5 Stars
Would like to thank Michael Charles at Balgores on finding the perfect home for my family and I. After many specific requirements and viewings Michael has been nothing but a delight, especially on a tight deadline. Always readily at hand and prompt. A true credit to the company, cannot recommend you more. Thank you again! ????... Read more
11th Apr 2024 (9 mo. ago)

M culcea

5/5 Stars
Thank you to Michael Charles it’s the best person and she help me with everything.... Read more
23rd Mar 2024 (10 mo. ago)

B d-.-b

5/5 Stars
Michael Charles from lettings helped us move in to our new flat in no time. This made our move easy and hassle free.... Read more
Tenant
22nd Mar 2024 (10 mo. ago)

M Diwata

5/5 Stars
They are really helpful and efficient. Michael Charles on lettings helped us move in to our new flat smoothly and no hassle. Highly recommended.... Read more
Tenant
22nd Mar 2024 (10 mo. ago)

S jumbie

5/5 Stars
I wanted to leave a review as this is the second time I have used balgores. First three years ago when purchasing a property and again this year when selling and buying at the same time. Everyone there has been so helpful from start to finish and I recommend them. I wanted to say a big shout out to Sarah Oakley who not only kept me sane throught out the process with regular updates and calls but was always so helpful. No question was to much for her and I greatly appreciate all her help. She actually also dealt with my purchase three years ago and she's been a star both times. She made a tough time for me easier with her help. I also wanted to say a massive thank you to Sean who balgores recommended as a broker. Not only did Sean find me an amazing morgage deal but he stayed in touch throughout the process and I'll be using his expertise again in the future. Lovely estate agents and people. Also thank you to Will, Ellie and Daniel. Thank you all ????... Read more
Seller
21st Mar 2024 (10 mo. ago)

M Darley

5/5 Stars
A special thanks to Grace Foreman for being so kind and patient in the viewing process. I am very pleased with my property.... Read more
21st Mar 2024 (10 mo. ago)

S Kamgar

5/5 Stars
We got the flat from balgores after the viewing , special thanks to Michael Charles made easy on early hours to start the renting process. Highly recommended guys.... Read more
Tenant
7th Mar 2024 (11 mo. ago)

A Louis

5/5 Stars
I’m happy with the service I got from Grace Foreman and Balgores. Grace always takes the time to answer my queries and help me with what I want to do next. Even in the office other staffs were helpful and friendly ready to help.... Read more
4th Mar 2024 (11 mo. ago)

A Jones

5/5 Stars
I would like to say a massive thank you to Balgores for handling the sale of my property with care and professionalism. Thank you to Daniel Ismail for valuing and advising us on prices etc... Most viewings were accompanied by an experienced and caring staff member who took the time to find out about our property and answer prospective buyer's questions in detail, this took the pressure off us to show people around and it's a service I recommend. I would also like to say a massive thank you to Sarah Oakley who handled the sale throughout. Sarah went above and beyond, liaising up and down the chain with estate agents and solicitors, ensuring that everything kept moving at pace, continuously keeping me up to date at each step of the process, never forgetting to add that human element to her service, showing understanding and empathy to all parties involved. I felt reassured throughout and would highly recommend Balgores Estate Agents.... Read more
Seller
1st Mar 2024 (11 mo. ago)

E Siaw

5/5 Stars
Dillon and Sara were excellent during the course of our house sale. They were extra friendly, prompt, extremely responsive and across every call and email to help get things over the line as efficiently as possible. They quite frankly made the impossible possible extremely quickly. If you’re looking for an estate agent or 2 people to get a sale or buy progressed. Sarah and Dillon are the people you need!... Read more
Seller
16th Feb 2024 (11 mo. ago)

M Vincent

5/5 Stars
Sold my place after 2 weeks on the market ... Previous estate agent had it for 3 months . Proper company with great staff can't thank them enough .... Read more
Seller
24th Jan 2024 (1 year ago)

S Hicks

5/5 Stars
Both the estate agents and letting agents have been so helpful with the process of letting out my property. I've had full trust in the process and confidence in everything they've done... Read more
Landlord
22nd Jan 2024 (1 year ago)

B Aur

5/5 Stars
The process of renting a house was smooth and simple. A huge thank you to Grace for providing answers to all our questions! The service we have received was very professional and friendly. I highly recommend this agency!... Read more
Tenant
29th Dec 2023 (1 year ago)

J Clarke

5/5 Stars
Currently renting from balgores. Really easy process, Michael was great when showing us around. After struggling and feeling deflated to find rentals due to the market, Michael did really help us out. We were in within 2 weeks which was really good. Definitely recommend them.... Read more
Tenant
27th Dec 2023 (1 year ago)

J Goodwin

5/5 Stars
From beginning to end Balgores of Basildon were extremely professional. Daniel provided an excellent service of getting the house on the market and Sarah maintained excellent communications throughout the sale with continuous updates. Nothing was too much trouble! We would not hesitate to recommend them.... Read more
Seller
21st Dec 2023 (1 year ago)

N Bucur

5/5 Stars
We made the best decision to choose Balgores for finding our home ???? Best team ever. I will definitely recommend you all to anyone ???? From seeing our house until having the keys was just a small step (exactly two months) with daily update and always a good response from the team. Thank you Sean Londors, you are the best advisor ever, thank you Sarah Oakley for keeping us updated and for your hard work ???? thank you all team for finding our dream house ???? ????... Read more
Buyer
15th Dec 2023 (1 year ago)

K Mitchell

5/5 Stars
My friend recommended Balgores to rent my flat out with. I spoke to someone and I met Michael with my Dad and he was great all the information was clear and made me feel confident. The turnaround was very quick, my flat went within 24 hours and had 5 viewings. Michael picked very carefully and made sure I had the right tenants. I was very nervous about renting my flat out as this is all new to me. Michael Charles made it very easy and helped me every step of the way. He found me the perfect tenants and I know my place is in good hands. Just want to say thank you :) Many thanks Kirsty... Read more
Landlord
11th Dec 2023 (1 year ago)

M anand

5/5 Stars
Ms Grace was excellent during the entire tenancy process with prompt response to my queries. Had a very good experience with regards to the all the initial process of tenancy.... Read more
Tenant
8th Dec 2023 (1 year ago)

A Cherestes

5/5 Stars
Balgores Basildon Estate Agents have been fantastic and especially Michael Charles in finding me a perfect house to rent, right from the beginning. he has been very professional , always available and willing to help with any query when I have contact him. highly recommend!... Read more
Tenant
6th Dec 2023 (1 year ago)

J Harvey

5/5 Stars
Michael just did the job. Advertised our house for rent in the morning, five viewers by evening. New tenants moved in within the week. Amazing work. Thank you.... Read more
Landlord
4th Dec 2023 (1 year ago)

R Daniels

5/5 Stars
We dealt specifically with Michael Charles at Balgores Estate Agents who made the process of a rental very smooth, Michael is very helpful and I recommend him. Tony.... Read more
Tenant
2nd Dec 2023 (1 year ago)

P Zinyama

5/5 Stars
Very helpfull anytime and professional aswell especially grace foreman keep up the good work.... Read more
29th Nov 2023 (1 year ago)

Manikant

5/5 Stars
Good professional service and very helpful.... Read more
24th Nov 2023 (1 year ago)

K Luff

5/5 Stars
Thanks to Michael Charles and team for helping managing my property, swift turnaround with tenants leaving and finding new tenants to move in.... Read more
Landlord
24th Nov 2023 (1 year ago)

K O’Brien

5/5 Stars
Would like to say a huge thank You to Daniel for selling our flat for us in Laindon within 3 weeks of it going on the market, and for over the asking price. He also found us our forever home which ticked all the boxes. Sarah in the office was incredible when it came to chasing all paperwork and solicitors in the chain. managed to get the keys to our new house just 4 months after putting our own on the market! Can’t recommend them enough.... Read more
Seller
22nd Nov 2023 (1 year ago)

L Wren

5/5 Stars
The team, from the start, were very informative and helpful when it came to letting my house. In what is currently a difficult time for the market, credit to Michael who worked tirelessly to find the right tenants and was always honest and informative throughout the process.... Read more
Landlord
18th Nov 2023 (1 year ago)

R Dukes

5/5 Stars
A big thank you to Michael in the Lettings team at Balgores Basildon for successfully finding us tenants for our flat in Langdon Hills. Michael was very particular to find us the right tenants based on our requirements and although we were not successful in the first round of viewings he quickly lined up another block of viewings that included our eventual tenant. Nothing was too much trouble and I liked that he personally accompanied every viewing even if that meant working in to the evenings and then quickly gave us his feedback based on his thorough experience in the rental market. He continually updated us on the progress re credit checks/references etc until the moving-in date and I would not hesitate to recommend Balgores and in particular Michael and his colleague Grace if you are looking to rent your property.... Read more
Landlord
14th Nov 2023 (1 year ago)

H There

5/5 Stars
9 Years on and still receiving outstanding customer from Michael and his team. Worry and stress free when they are managing your property, you will be hard pushed to get a better service. Balgores manges a property on my behalf. I can't recommend this agency highly enough. They are extremely professional polite and very quick to respond to any of my queries. Michael and Joanne have totally taken the stress out of managing a property. Michael and Joanne are a credit to this agency. If you in the market to let a property you are in very safe hands.... Read more
Landlord
14th Nov 2023 (1 year ago)

L Moloney

5/5 Stars
Michael was really helpful and attentive to me and my other half when it came to us renting for the first time. Always available to answer our questions and checked up once we was moved in. Thank you for your help and patience ??... Read more
Tenant
14th Nov 2023 (1 year ago)

L Matei

5/5 Stars
Michael Charles was the agent that I worked with, a very helpful guy and always available to support you.... Read more
13th Nov 2023 (1 year ago)

F Matei

5/5 Stars
Michael Charles was prompt and helpful prior to our tenancy and throughout. Including chasing the landlord on our behalf when they were slow to respond. Thanks Michael !... Read more
Tenant
13th Nov 2023 (1 year ago)

L Ovenden

5/5 Stars
Thanks to Micheal and Grace they helped us find tenant's very quickly. Great service.... Read more
Landlord
10th Nov 2023 (1 year ago)

A Chinonye

5/5 Stars
Michael Charles was really helpful to me and my partner.highly recommended... Read more
23rd Oct 2023 (1 year ago)

C ikenna

5/5 Stars
Michael Charles is an amazing man. He promised a good property and delivered cheers...... Read more
23rd Oct 2023 (1 year ago)

T Adekoya-Cole

5/5 Stars
Michael was extremely helpful and supportive throughout the process. He got me into my new home in the shortest possible time. I would definitely recommend!!! :)... Read more
Tenant
20th Oct 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
It was fine a bit of a slow start but everyone told us it was a quiet time went on in August so school holidays achieved a sale in September so all good.... Read more
Seller
17th Oct 2023 (1 year ago)

L Ignat

5/5 Stars
Thank you Michael Charles for helping us step by step into getting our flat rented. Top service, very fast and polite. Thank you again... Read more
Tenant
13th Oct 2023 (1 year ago)

billybrent1

5/5 Stars
I received the best service possible from Michael Charles at Baslgores, Basildon. He worked tirelessly to find the perfect tenants for my property. He constantly kept me updated on how viewings had gone & advised me on the correct amount to market my property at. He really knew the market in his area. I can confidently recommend Michael to anyone looking to rent their property.... Read more
Landlord
9th Oct 2023 (1 year ago)

D parashuram

5/5 Stars
Michael Charles, was very professional, informative, explaining every details to be known as a landlord, easy to approach to from start to end. Very efficiently delivered what he had promised me for. I would take this opportunity to thank Michael and his team for all the hard work and time to deliver my requirements.... Read more
Landlord
4th Oct 2023 (1 year ago)

B Savin

5/5 Stars
Michael Charles helped us a lot from day 1 to the end. Very polite and walked us through all the steps in renting the property. Very pleased with the service we received from Michael. Thank you... Read more
Tenant
30th Sep 2023 (1 year ago)

T Gray

5/5 Stars
This is the first time using the Letting Agents. I chose Balgores Letting Agents because of the good reviews. Mike and Grace were polite, professional and reliable. They were efficient and competent in handling the process very quickly and smoothly. Thank you Grace and Mike and will definitely recommend to friends.... Read more
26th Sep 2023 (1 year ago)

K Turner

5/5 Stars
Michael Charles was able to find us a great rental that fitted our needs and we were extremely impressed with his communication and his willingness to go above and beyond to help us.... Read more
Tenant
23rd Sep 2023 (1 year ago)

D Weller

4/5 Stars
Just started renting a property with assistance from Michael Charles, process was quick and helpful for a first time renter.... Read more
Tenant
23rd Sep 2023 (1 year ago)

G Parmenter

5/5 Stars
Fantastic service from an efficient and wonderful team!!! ???? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? We originally listed our house for sale in March 2022 with a different agent. We ended up being dragged through the mud due to their utterly incompetence and dire checking processes while trying to buy a property via Balgores. Throughout the entire process, Balgores were utterly fantastic and provided us with the much needed support that our agents had failed to give us. We eventually decided to list our property with Balgores Basildon even though they weren't based in our area, we did so purely based on the level of trust that we had built up with the team. Today we exchanged after the most awful sale/purchase process in the history of buying/selling and that is all thanks to Balgores and especially Sarah Oakley. Words can not express how thankful I am that we have had Sarah in our corner throughout this process, she has quite honestly saved me from the brink of a nervous breakdown on many occasions. She has provided me with a space to vent when things have felt hopeless and is a fountain of knowledge with all things property. She is phenomenal at her job and such an asset to Balgores and to anyone going through the selling/buying process. A further special thanks to Freddie for giving me endless laughs during our lengthy phone calls and for being so flexible with viewings, also shout out to Logan for being an utter gem and hosting late in the day viewings for us. Ross and Dan, thank you both for providing so much support and guidance. Can not recommend Balgores and the staff more, that are all utter gems and I will be forever grateful to you all (but especially Sarah! I owe you a drink .... or 20!!!! ??)... Read more
Seller
21st Aug 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
A lot of viewings and agent was very professional when showing people around There did seem to be a lot of people that were not in a position to make an offer... Read more
Seller
21st Aug 2023 (1 year ago)

Anonymous Homeseller

3/5 Stars
Balgores didn’t sell my house, it is still on the Market with another agent.... Read more
Seller
17th Aug 2023 (1 year ago)

D Kraus

1/5 Stars
Not happy with the Basildon office.Used you guys for two properties over the last 7/8 years gave you loads of money. Just phoned you guys for an electrician's number as a favour as need an electrical test done and you wouldn't give me the number. Would think very carefully if I ever use you again.... Read more
11th Aug 2023 (1 year ago)

G Hallpike

5/5 Stars
Had the great pleasure of dealing with Michael Charles as he came highly recommended. He has fantastic knowledge of the area and explained everything really well. He was always available to speak with or if I left a message my calls were always returned promptly. He is a true professional. Would not hesitate to recommend him.... Read more
14th Jul 2023 (1 year ago)

A Hallpike

5/5 Stars
I recently rented a property with Balgores. Michael has been an incredible help from start to finish. It was the first time I have rented and he made sure all my questions were answered and made the process as smooth as possible. I would recommend Michael and Balgores to any new renters... Read more
Tenant
14th Jul 2023 (1 year ago)

C Taylor

5/5 Stars
Michael Charles was exceptional in helping me find a place, great knowledge of local area and helpful from viewing to completion. Wish I could give him 6 stars!... Read more
Buyer
14th Jul 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
Mike Charles our rep was very helpful with finding me the perfect place, wish J could give him more than 5 stars. Great service and knowledge of local area was amazing... Read more
Tenant
14th Jul 2023 (1 year ago)

E Ed

5/5 Stars
Michael Charles @ Balgores Lettings Basildon was amazing and a true credit to Balgores. His knowledge and experience made letting my property extremely easy for a first time landlord like myself. H e was very approachable and always had the time to guide me on this journey. His experience and advise helped me get the the right tenant which put my mind at ease and he was able to get me a more than competitive rate on my rental income. I would highly recommend him.... Read more
Landlord
14th Jul 2023 (1 year ago)

Y Bukhvalova

5/5 Stars
Really the best service of all letting agencies I have communicate with. They helped me to rent home, the process was very quick and smooth. Highly recommend this agency and Michael Charles in particular who helped me with it.... Read more
Tenant
14th Jul 2023 (1 year ago)

S Dinu

5/5 Stars
We rented a property and Michal our agent he was very helpful in all points of view, highly recommended ????... Read more
Tenant
14th Jul 2023 (1 year ago)

K Bohatyrewicz

5/5 Stars
Michael was very helpful. It was hard at the beginning but we succeeded finally that made me happy.... Read more
14th Jul 2023 (1 year ago)

R Patel

5/5 Stars
We are very pleased with the great service provided throughout the whole process....Michael was very helpful, friendly and easy to work with from beginning through to letting. I would highly recommend him......Thank you... Read more
Landlord
14th Jul 2023 (1 year ago)

A Dinu

5/5 Stars
I have just moved in with my husband into the property and we are very pleased with everything. Even more pleased with the help and support we received from Michael. He was so great throughout the entire process, makin everything so easy for us. Highly recommend!... Read more
Tenant
12th Jul 2023 (1 year ago)

M Elsehimy

5/5 Stars
Very professional team, renting process was very smooth. Very responsive team... Read more
Tenant
10th Jul 2023 (1 year ago)

S R

5/5 Stars
Logan and Sarah have been proactive and responded quickly to all my needs. The sale of the property was smooth... Read more
Seller
6th Jul 2023 (1 year ago)

M Adedeji

5/5 Stars
I want to express our satisfaction and outstanding service provided by Michael Charles ( Basildon/Laindon ) office. I couldn't be more pleased, thank you for your dedication and I'm also grateful for the positive experience. Thank you Micheal... Read more
21st Jun 2023 (1 year ago)

Mollie

5/5 Stars
Really impressed with my experience with Balgores, from the first viewing with Logan to the mortgage experience with Sean, and Sarah ensuring the process ran smoothly I'm pleased I bought a property that had them has agents. Special shout out to Logan who found us our dream house that we would have never have looked at if it wasn't for him! Thanks all... Read more
Buyer
20th Jun 2023 (1 year ago)

H Davies

5/5 Stars
A very professional company Michael, Grace, Joanne and team are helpful, polite and thorough. Thoroughly recommend Balgore’s who always provide excellent service.... Read more
12th Jun 2023 (1 year ago)

D Starkey

5/5 Stars
I've just moved into my new place, and I'm so happy with everything. The process in getting in was so stress free with this agency. Mikey the fella who helped me was amazing, very proffesional and made me feel at ease the whole time... Read more
Tenant
24th May 2023 (1 year ago)

H Mike

5/5 Stars
Great estate agents, I was shown around a few properties by someone called Grace and she convinced me to rent my new property 100%, if your looking to move out I can’t recommend this estate agents anymore!... Read more
Tenant
23rd May 2023 (1 year ago)

A Korvafa

5/5 Stars
Michael was highly professional and very detail oriented. Answered all our questions and was always available to speak when required... Read more
23rd May 2023 (1 year ago)

S D

5/5 Stars
I decided to work with Balgores when we were looking for tenants for our property as they had been highly recommended to us. We dealt with Mike at Balgores and he explained the process to us clearly as we are first time renters. He was very professional, attentive and in no time at all found the dream tenants for our property. Mike went above and beyond for us, making the process stress free!... Read more
Landlord
23rd May 2023 (1 year ago)

D sakyi

5/5 Stars
Had a really good experience with finding a property to rent. Grace foreman at balgores was really helpful in all stages of the process with the moving in. Ever so grateful.... Read more
Tenant
22nd May 2023 (1 year ago)

S motunrayo

5/5 Stars
I recently got a rented apartment with Balgores Basildon Estate, I had a good customer service experience with Michael who was the one in charge of the whole process. I will recommend Balgores Estate for good property search... Read more
Tenant
16th May 2023 (1 year ago)

B Kodjie

5/5 Stars
My flatmate and I just moved in this weekend into our flat and we're happy with how clean and neat the place was. From viewing the property to getting everything ready for our move in, the team was great most especially Micheal. Although the said date for our move in was rescheduled, Micheal was able to work out for us to move in earlier than the expected date the landlord had stated. Thank you Balgores and thank you Michael.... Read more
Tenant
15th May 2023 (1 year ago)

A bello

5/5 Stars
My partner and I had a pleasant experience getting our place. Our agent is called Micheal Charles and he is polite, professional, helpful and always quick to respond. He was always ready to answer any queries and ensured that we understood the whole process. He made the entire process seamless and stress free. We’re super grateful for his hard work and dedication. Will definitely recommend. Thank you Micheal.... Read more
15th May 2023 (1 year ago)

A Amoo

5/5 Stars
Balgores assisted me in renting my new home. Michael Charles was the person that attended to me. He provided us with all the information we needed and updated us all through the letting process.... Read more
Tenant
15th May 2023 (1 year ago)

P Kovacs

5/5 Stars
I would give them more than 5 stars!!!! I just recently moved in my second rental home with Balgore,! When I started the application turned out my girlfriend credit history not good enough actually was absolutely shocking!!! But thanks to Michael Charles and he’s team he managed to pushed through! What he done it just fantastic!!! I highly recommend them!!! Thanks Michael, Thanks Balgores!!!!!... Read more
Tenant
12th May 2023 (1 year ago)

P French

5/5 Stars
Great service Michael Charles found me a new tenant in record time. All went smoothly. Thank you.... Read more
Landlord
10th May 2023 (1 year ago)

P Lowe

5/5 Stars
I put my late parents house on the market with Balgores. I needed an estate agent that was prepared to go the extra mile as I live 150 miles away. The sale turned out to be problematic due to issues with the will and probate. Despite this , callum who delt with the sale was extreamly professional,helpful and supportive throughout the process that lasted over a year. I used PCS legal solicitors through Balgores which were great to deal with and couldn't fault them. During the sale Sarah in the office was extreamly helpful and kept me well informed during the entire sales process. I'm so relieved I went with Balgores as the service I received was excellent from start to finish.... Read more
Seller
3rd May 2023 (1 year ago)

J Carpenter

5/5 Stars
I have just completed the sale of my property with Balgores Basildon which has been seamless from start to finish. Callum & Logan have a great understanding and insight to the property market in the local area and were able to achieve a good sale price for me, in what is currently a turbulent market for sellers. Once we accepted an offer, Sarah Oakley handled the post sale process which has been absolutely FIRST CLASS. Sarah has provided the best service I've received when selling a property - going above and beyond for us, with daily updates, pushing things along and keeping both buyer and vendor happy. Always felt the transaction was solid and in safe hands with Sarah, 5 stars, and I look forward to working together again on future properties. Thank you,... Read more
Seller
20th Apr 2023 (1 year ago)

C Victory

5/5 Stars
Very efficient, pleased with the service, can definitely recommend.... Read more
18th Apr 2023 (1 year ago)

S Vantol-Pritchard

5/5 Stars
Michael was our letting agent for our current property and was lovely and courteous, would recommend :)... Read more
Tenant
12th Apr 2023 (1 year ago)

G Charrison

5/5 Stars
As a Chartered Surveyor with 40 plus years property experience I have seen the good and the bad with letting agents. I have just let a property through Balgores, they have exceeded my expectations, Grace Foreman and Paul Loding both provided an excellent service, they not only found a tenant for me but assisted with contractor works to improve the property and EPC rating. I am pleased to recommend the services.... Read more
Landlord
10th Apr 2023 (1 year ago)

M wu

5/5 Stars
I am very happy with the service from Michael and Grace , they are very nice and helpful, they are able to find the tenant vey quick... Read more
Landlord
27th Mar 2023 (1 year ago)

N Brown

5/5 Stars
Just finished buying a house through Balgores. Staff were amazing! Extremely helpful and supportive throughout the whole process! Kept me in the loop every step of the way! Thank you for all your help!... Read more
Buyer
24th Mar 2023 (1 year ago)

J Singh

5/5 Stars
I've been a Balgores client for more almost 10 years. Michael and his team continue to maintain the high standards and support for landlords. Michael was very proactive in getting property marketed despite it needing work and ensuring that prospective tenants understood the potential of the property. The property was marketed on Sat and he obtained a deposit the following Tuesday - 2 business days at most - minimising the void period.... Read more
Landlord
9th Mar 2023 (1 year ago)

J Coetzer

5/5 Stars
I recently moved in to a new property. Grace from Balgores assisted me with the whole process and did her best in everything. If there is any issue’s she is on it immediately. She is excellent in what se does and i would highly recommend working with her.... Read more
Tenant
28th Feb 2023 (1 year ago)

R Balta

5/5 Stars
I have just moved in with my sister into the property and we are very pleased with everything. Even more pleased with the help and support we received from the team especially Grace. She was so great throughout the entire process. So grateful for Grace and everyone at Balgores for all their help and for the cute little move-in box with useful essentials. Very lovely. Thank you Grace and thank you Balgores. Would definitely recommend Balgores. ????????????... Read more
Tenant
24th Feb 2023 (1 year ago)

V Fricker

5/5 Stars
I have recently used Balgores to rent out my first BTL property. Michael has been fantastic. Very friendly, informative and was happy to answer all of my questions. He kept me updated and guided me through the process, making it all stress free. I would highly recommend using Balgores to Let out your property and will definitely be using them again in the future.... Read more
Landlord
18th Feb 2023 (1 year ago)

A Dimitriou

5/5 Stars
I have recently instructed this estate agents to manage some flats for me. I am dealing with Mark Claxton. I was offered very competitive terms and the service is excellent, friendly quick and professional. Highly recommended... Read more
Landlord
17th Feb 2023 (1 year ago)

D Harris

5/5 Stars
Thanks Michael, it’s been a pleasure to work with you. Always answering my calls promptly and politely. Very patient. I moved over as the last company that was looking after my properties hadn't provide me with the level of service I would have liked. I discuss this with Michael and he put my mind at peace. I did think a lot of what he said was a sales pitch, but it wasn’t and was the truth. Thanks again.... Read more
Landlord
11th Feb 2023 (1 year ago)

M N

5/5 Stars
Thank you to Michael Charles for his professional manner and assistance with helping us with lettings. We will definitely recommend Michael to others. His knowledge is invaluable, he is extremely approachable and helpful. Thank you again Michael!... Read more
Landlord
11th Feb 2023 (1 year ago)

H Cowell

5/5 Stars
Just moved into a lovely apartment with the help of lovely Grace. Great credit to the company, highly recommend.... Read more
Tenant
10th Feb 2023 (2 years ago)

D Joseph

5/5 Stars
Been looking to move out for a while now and thought I’d talk to someone about the best course of action. Grace helped me out beyond belief and sorted everything I needed to know. Just moved in and wouldn’t be there with out the wonderful help from Grace and her team. Thank you Grace and everyone at balgores for the help... Read more
Tenant
9th Feb 2023 (2 years ago)

K Cherry

5/5 Stars
Had the best experience in buying my house. Callum and Sarah were legends. Very professional. Highly recommend!... Read more
Buyer
30th Jan 2023 (2 years ago)

S Cleary

5/5 Stars
My partner and I recently bought our first home together and Balgores were brilliant throughout. Very friendly, attentive and quick to help and respond! I specifically would like to mention both Sarah and Logan, who were amazing! Buying property is extremely stressful and while there were a few bumps in the road, we feel Balgores went above and beyond. Even when the contracts were exchanged and the keys handed over, Sarah was still in contact helping us with a small issue. I would highly recommend these estate agents!... Read more
Buyer
26th Jan 2023 (2 years ago)

A Rudge

5/5 Stars
We contacted balgores, Basildon to sell our property in Pitsea. We first met with Callum cotgreave, who was helpful and professional. Callum has a great knowledge of the area and market. He was able to answer all questions without hesitation, and his advice and support made this process a lot smoother for us. As a company, their communication (providing updates, returning calls and being available to answer questions) exceeded our expectations. Thank you so much for your support Callum. Would definitely recommend Balgores.... Read more
Seller
23rd Jan 2023 (2 years ago)

T Bohea

5/5 Stars
We had a young gentleman by the name of Callum from Balgores Basildon help us through all aspects of selling our property and this young man knows his stuff, I've never been a big fan of estate agents (sorry) but Callum has changed my mind his always ready to help with any questions any time, the advise he gave us was spot on his enthusiastic and his got a great team that works with him and together they have made it as stress free for us as possible, I would definitely recommend callum and his work colleagues if you want a hassle free move thank you... Read more
Seller
21st Jan 2023 (2 years ago)

CSJ_xx

5/5 Stars
Used Balgores to buy our first property with the help of Callum who was great from start to finish. Professional and great customer service. Without him we wouldn’t have got our property! Thankyou so much, will use Balgores when we decide to sell!... Read more
Buyer
20th Jan 2023 (2 years ago)

L Musgrave

5/5 Stars
We moved with Balgores in December we were very pleased with the whole experience Callum was excellent and Sarah rung me every week to keep me updated with progress of our sale... Read more
Seller
20th Jan 2023 (2 years ago)

M Kamara

5/5 Stars
Sold my house with Balgore Basildon Callum Cotgreave was fantastic from to finish, manage the whole situation and process very well, even though there was some tough period due to no fault of his own, he was very professional informative, and friendly. Was able to call whenever I needed to reach out and ask any questions. Sarah Oakley - again very friendly and informative, she answered any questions I need and kept me in the loop from both clients and solicitor. Again can reach out with any questions I needed Thank you both for managing the process well. When In buy my next house, I will certainly be coming back. THANK YOU... Read more
Seller
20th Jan 2023 (2 years ago)

K Joseph

5/5 Stars
Hi, I have recently took a rental property from balgores . Michael and grace help me to complete the process of the new dream home . Would highly recommend their service.... Read more
Tenant
4th Jan 2023 (2 years ago)

R Ladd

5/5 Stars
Just wanted to say a huge recommendation for Michael @ Balgores. He rented my property in a timely manner and I was kept informed throughout the process. Many thanks!... Read more
Landlord
14th Dec 2022 (2 years ago)

F david

5/5 Stars
It was very nice and good dealing with Balgores, especially Michael Charles, from the very beginning of the letting process, he has been there in every step, continue the good work. I will recommend this letting agent to anyone, any day and any where. thank you Michael for the beautiful experience I received dealing with you... Read more
Landlord
27th Oct 2022 (2 years ago)

L Williams

5/5 Stars
I was recommended Nigel and I couldn’t have asked for a better recommendation. Nigel was always available to discuss potential options, I couldn’t have asked for more. Since applying for my mortgage, Nigel and Mackenzie have both kept me up to date on any news and replied to any queries promptly. After the fantastic service I have received, I wouldn’t hesitate to recommend Nigel to any friends or family of mine.... Read more
26th Aug 2022 (2 years ago)

S koul

5/5 Stars
I would like to thanks Michael for arranging the property in said time. I appreciate whole team to manage all the process very smoothly. I recommend Balgores as letting agency for any property needs. Cheers team... Read more
19th Aug 2022 (2 years ago)

O Ojoola

5/5 Stars
I have just moved in with my husband into the property and we are very pleased with everything. Even more pleased with the help and support we received from the team especially Grace. She was so great throughout the entire process. So grateful for Grace and everyone at Balgores for all their help and for the cute little move-in box with useful essentials. Very lovely. Thank you Grace and thank you Balgores. Would definitely recommend Balgores for your property search.... Read more
Tenant
19th Aug 2022 (2 years ago)

A Rogers

5/5 Stars
Lettings team were very professional, Grace and Michael were very efficient, great communication and made sure everything ran smoothly would highly recommend.... Read more
4th Aug 2022 (2 years ago)

S Cook

5/5 Stars
Exceptional lettings services from Michael and Grace at Balgores. They really take the time to explain the process for first-time landlords and found a great tenant for my property. Would highly recommend.... Read more
Landlord
29th Jul 2022 (2 years ago)

A Goode

5/5 Stars
Our property was let extremely fast and we found the service very efficient and straight forward. Many thanks to Michael at Balgores.... Read more
Landlord
26th Jul 2022 (2 years ago)

S Charlton

5/5 Stars
Michael made the move happen so quickly, it was very easy and we absolutely love our new flat. Any questions we asked we received quick answers back, would highly recommend Balgores Estate agents.... Read more
Tenant
25th Jul 2022 (2 years ago)

L Cooke

5/5 Stars
Very good service and happy customer was showed the property on the day of enquiry. And everything was very straight forward including the reference. Michael and Grace helped me move into my first Flat and explained everything to me and made me feel less anxious with the whole moving in stage. On the moving in day they supplied me with a moving in box with various items to make the first day easier. I highly recommend using Balgores Basildon excellent bunch of people thank you again.... Read more
23rd Jul 2022 (2 years ago)

C Francis

1/5 Stars
So we found our perfect then place, we got a viewing so quickly and was able to secure the place even faster we are now moved in and it's just perfect for us, massive thank you to both Michael and Holly for the viewing and also for the help during the process with any questions we had, they was both very friendly and helpful throughout. Review update, they get you in a place then ask for review then they stop helping you, we was with hot water and heating for 7 months it was tempermental, they sent someone to fix it to which he even said he will make a note that we need a new one yet some how 7 months later is when we got a new one we are now waiting over 2 weeks to here about our deposit (there are some items on inventory were NOT in the house when we moved in) they never answer there phone, please make sure if renting with these you take pictures and video of everything and make sure there's a email of paper trails to go back on.... Read more
Tenant
20th Jul 2022 (2 years ago)

M Marie

5/5 Stars
Top tier customer service and quality people skills, throughout the whole process of helping me and my partner finding our 1st home, the support has been incredible. Big thanks to Logan coppins And the team.... Read more
15th Jul 2022 (2 years ago)

A Seth

5/5 Stars
I had dealt with Michael who was fantastic in assisting me getting a tenant for my property. He is very professional and updates regularly with the progress. Thank you Balgores and Michael... Read more
13th Jul 2022 (2 years ago)

T Makes

5/5 Stars
We are landlords and we’ve had a great experience letting our our home through Balgores Basildon, Michael was very professional, kept us up to date with the process and made it all so easy! Thank you Balgores, highly recommend!... Read more
13th Jul 2022 (2 years ago)

P A

5/5 Stars
I received top class service from Balgores, they were professional, trustworthy and reliable. I would highly recommend their services.... Read more
6th Jul 2022 (2 years ago)

A Amponsah

4/5 Stars
I only received my keys yesterday… even though I haven’t moved in yet, I’m quite happy with the service that I’ve receive so far… Just few miscommunication on viewing at the beginning but that’s normal for agents. Aside that, from the moment I showed interest in the Flat till I received the keys, it’s been such a smooth ride. All thanks to Grace and Michael.... Read more
6th Jul 2022 (2 years ago)

R T

5/5 Stars
In the last week I have rented out my property with Balgores and have been thoroughly impressed with the level of service I have recieved. Michael Charles has been fantastic from start to finish! Would recommend using this company.... Read more
3rd Jul 2022 (2 years ago)

M Mikeli?nas

5/5 Stars
As much as I hate changing places Michael Charles almost made me enjoy it ???? Fantastic service, great communication.... Read more
29th Jun 2022 (2 years ago)

H Andrews

5/5 Stars
I have recently moved into my property and I have to say that the lettings team has been fantastic. Michael and Emily have been fantastic, always on hand to help out with any questions and take me through all of the documentation and processes. Since moving in I have had a couple of teething issues with the property and Joanne in the property management team has been on hand to assist and deal with the issues swiftly.... Read more
29th Jun 2022 (2 years ago)

C Media

1/5 Stars
The most unhelpful company I've ever dealt with. I have been a tenant with Balgores for over 10 years and if it was my decision I would have used another agent. I never normally give bad reviews, however they don't really deserve 1 star. If I could give you some advice, find another agent. DON'T USE BALGORES... Read more
28th Jun 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Couldn’t of ask for a better service when buying and selling. The person dealing with us I feel that they went above and beyond helping us. Would totally recommend you to everyone. Many Thanks... Read more
Seller
27th Apr 2022 (2 years ago)

A ymous

5/5 Stars
Professional service, no hassle at all getting things sorted ready for the move, Michael was always very friendly and ready to help with any queries I had: would definitely recommend... Read more
4th Apr 2022 (2 years ago)

A Alalade

5/5 Stars
Really prompt service from the team, especially Chris Ping and Michael Charles. They were easily accessible, prompt to respond back when contacted and paid attention to detail. Their efforts were really appreciated by us, and I will recommend their services to anyone I know. We look forward to working with them on a long-term basis.... Read more
30th Mar 2022 (2 years ago)

S Odunlami

5/5 Stars
Balgores made my property search, offer, referencing, verification, agreement, move-in very streamlined and easy. There were times when my partner and I thought our referencing wouldn't go through but Michael and Courtney were always on hand to advise us on what additional documents to provide etc I would highly recommend Balgores to everyone looking for a new property... Read more
Tenant
26th Mar 2022 (2 years ago)

A SRINIVASAN

1/5 Stars
Extremely disappointed with the Unprofessional behaviour of the lettings agent responsible for viewings of Cherrydown East, Basildon. I had booked viewings for the same 3 times and all 3 were cancelled. One of my viewings was canceled at the appointment time after I had arrived at the property (Can't believe I travelled from London for such an experience). He dint have even the basic decency to apologies.... Read more
21st Mar 2022 (2 years ago)

B Katongomara

5/5 Stars
Thank you very much Nigel Wiles and your team for helping me secure a mortgage. You were very informative throughout the process. I will definitely recommend anyone who needs help with mortgage to you.... Read more
18th Mar 2022 (2 years ago)

D Baglietto

1/5 Stars
Poor service, closing work orders with no response. Rude staff when you chase them for things they should have done, awful at responding to emails. Outdated emergency call out number leaving you for hours in a house with a flooded kitchen. SAR report has missing response to email they have replied to. Fourth agencies we have been with and by far the worst. Think twice about renting through the agent.... Read more
Tenant
7th Mar 2022 (2 years ago)

L Brown

5/5 Stars
A first class service from Starr, Michael and all the team at Balgores Basildon. Wouldn’t hesitate to recommend.... Read more
23rd Feb 2022 (2 years ago)

S flowers

5/5 Stars
We are landlords. Great service very professional and reliable. If you cannot get through on the phone, just email them instead.... Read more
Landlord
22nd Feb 2022 (2 years ago)

Anonymous Landlord

4/5 Stars
I would like to thank Star for all the work she put in, on getting the new tenants in on time. Performed a minor miracle in the 4days she had. Even keeping me updated on her day off.... Read more
Landlord
19th Jan 2022 (3 years ago)

N Ugochukwu

5/5 Stars
Thank you Michael Charles for the efforts, support and time you created to ensure that we settle in well into our apartment. Despite the fact that we were not yet in the country, you went extra miles to put everything in order. We would highly recommend you and the company anytime and anywhere, thanks once again Michael.... Read more
Tenant
31st Dec 2021 (3 years ago)

S Mane

5/5 Stars
A very big thank you to Michael Charles who help us to viewing the property and provided all the information. He is very professional and always ready to answer your queries. I did not get any challenges between the process due to great service of Michael and Balgores. Thank you once again Michael and Team. Great work. Merry Christmas ???? Regards, Somnath Mane... Read more
24th Dec 2021 (3 years ago)

P Ellaway

5/5 Stars
A very special thank you to Michael Charles and Starr West for their efforts in letting out one of my properties, keeping me updated constantly throughout the processes and making it hassle free, very impressed with the service and would highly recommend, thanks Michael and Starr.... Read more
Landlord
16th Dec 2021 (3 years ago)

B Manning

4/5 Stars
A little hard to get hold of sometimes but I understand we’re all busy and they were quiet helpful going through some of the technical issues I had ( being a pen and paper sort of man ) all in all a good service and always poilite... Read more
14th Dec 2021 (3 years ago)

C Curley

5/5 Stars
A very big thank you to Starr for making this letting hassle free and keeping me informed at every stage. I would 100% recommended Balgores Lettings Basildon. Thank you again Starr... Read more
Landlord
25th Nov 2021 (3 years ago)

S Mills

5/5 Stars
Amazing experience with the lovely Starr at Balgores, Basildon. From start to finish she has given us so much peace of mind and made the process so simple and easy. We have used a few other Estate Agents in the past who we have had so many problems with, although I was reluctant to use another Estate Agent after the experience we previously had with various other Estate Agents. I can confidently say that for the first time, we are RELIEVED!! Starr's customer service was outstanding, if I ever had any concerns or worries she would be contactable straight away and would always call me back as soon as possible! She is an absolute credit to Balgores Basildon - So please hang onto her! We will only be using Balgores in future for all of our (future) properties that we wish to lease, all thanks to Starr! Thank you so much Starr for all of your hard work and dedication with getting our property on the market, getting what we wanted for the rental and also just being as wonderful as you are, you really put us at ease. You are a credit to Balgores!... Read more
Landlord
25th Nov 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Helpful service especially Sarah and Dan.... Read more
Seller
4th Nov 2021 (3 years ago)

D Perera

5/5 Stars
Great team! I bought and sold a property with Basildon Balgores team. Each time they were very professional, organised and kept me informed every step of the way. Had a great first meeting with Daniel the manager, the preparation for sale was very professionally and efficiently handled. We had a lot of viewings and the team managed this very well. Sarah was particularly helpful in ensuring the progress of the sale happened in a timely manner by leasing with all parties involved. The entire Balgores team is highly recommended.... Read more
Seller
1st Oct 2021 (3 years ago)

D Kulathilake

5/5 Stars
We are pleased to recommend our mortgage advisor- Lucy Franklin and her assistance - Mackensie Walker. Lucy was very polite and professional. She explained each and every step clearly and acted promptly to obtain our mortgage.... Read more
Buyer
28th Sep 2021 (3 years ago)

J Joys

5/5 Stars
Great service and highly recommend, especially the expertise of sales coordinator Sarah Oakley. From start to finish her professionalism and diligence was most impressive and appreciated.... Read more
23rd Aug 2021 (3 years ago)

M Frost

5/5 Stars
We can highly recommend Sarah Oakley, who was our sales progressor. Having worked in very senior customer service roles in 3 major investment banks for many years, I am extremely critical of service provided and treating clients fairly and throughout the whole process of our house move, Sarah was proactive, responsive and highly professional.... Read more
Seller
14th Aug 2021 (3 years ago)

A grigor

4/5 Stars
helped and guided me through the process of viewing holding deposit and still contacted after contracts were signed to see if any problems... Read more
5th Aug 2021 (3 years ago)

A Martins

5/5 Stars
Fantastic Lettings team. Michael and Holly were attentive, very helpful professional and most of all went thr extra mile to ensure myself and my family settled. I cant recommend Balgores enough!... Read more
Tenant
1st Aug 2021 (3 years ago)

D S

1/5 Stars
the most DESTROYED letting agency I’ve ever seen in my life. AVOID AVOID AVOID AVOID AVOID AVOID... Read more
Landlord
25th Jul 2021 (3 years ago)

S fratean

5/5 Stars
Great service! Thank you Balgores Basildon for excellent service ,friendly and very helpful! We strongly recommend Sean Londors ,broker adviser,very helpful and honest.... Read more
23rd Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Very professional throughout. Accurate valuation. Superb online sales presentation. Made the whole business of selling as stress-free as possible.... Read more
Seller
17th Jul 2021 (3 years ago)

Monika

5/5 Stars
A big thank you to Sarah for her professional approach. I'm buying my first property and she has been really helpful from start to finish.... Read more
Buyer
12th Jul 2021 (3 years ago)

A Dimitrijevic

5/5 Stars
Great people very professional and friendly. Made it easy for me with no fuss. Appreciate the genuine service provided and would recommend to anyone. Ask for Michael he is youre man.... Read more
12th Jul 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Fantastic team (Sara and Josh) to work with, they kept us updated whatever change in situation.all process went very quickly and without problems.... Read more
Seller
5th Jul 2021 (3 years ago)

K Milligan

5/5 Stars
Balgores Basildon provided an excellent service from start to finish. We had a difficult two bedroom house to sale but Balgores constantly arranged viewings and always kept us informed on feedback from these viewings. I would like to specifically mention Josh who was excellent in keeping us informed through the viewing and the offer phase. Once a sale was agreed, Sarah the sales Co-ordinator was absolutely fantastic. Constantly chasing and harrying all parties, on all sides of the completion chain. It was only due to Sarah's hard-work and professionalism that this matter completed by 30 June 2021, prior to the end of the advantageous stamp duty rates. I would thoroughly recommend the Balgores Basildon branch to anybody trying to sell their house.... Read more
Seller
28th Jun 2021 (3 years ago)

E Whitbread

5/5 Stars
Really appreciated Sarah's help with the progress of our purchase. She has been a huge help and the transaction would not have gone through if it wasn't for her! Extremely responsive, would highly recommend.... Read more
Buyer
18th Jun 2021 (3 years ago)

E Boy

5/5 Stars
Fantastic service! Just moved into my first rental property after moving out. Michael and Holly were very attentive and helpful, even after I moved in! Thank you... Read more
Tenant
10th Jun 2021 (3 years ago)

R Fatu

1/5 Stars
what is the worst experience of my life .. I stayed 2 months only in lies from the staff to rent a house ...... Read more
Tenant
10th Jun 2021 (3 years ago)

Jackson

5/5 Stars
Buying a property during the pandemic has been a long, challenging and frustrating process. I firstly want to thank Josh Finch who initially showed myself and my wife around to a few properties even drove us to a couple of viewings as we were travelling by foot, this was really appreciated. I wanted to say a big thank you to Lucy and Mackensie to get the mortgage application approved and keeping me informed at all stages. Last but not least me and my wife want to say a big thank you to Sarah Oakley who progressed our property purchase with efficiency, great customer service and always kept me informed of any and all changes (which was quite a few!) Her professionalism and commitment to her job is highly commendable. I highly recommend the services of the Balgores property team.... Read more
Buyer
7th Jun 2021 (3 years ago)

L deepa

1/5 Stars
They don't turn up to viewings leaving you waiting with no form of contact.... Read more
4th Jun 2021 (3 years ago)

C Whitlock

5/5 Stars
Really appreciate Lucy help, out of most companies I phoned not many did help. However again really appreciate Lucy help and thank you!!... Read more
2nd Jun 2021 (3 years ago)

M Long

5/5 Stars
Really couldn’t fault the service we got here — any questions we had were answered in a friendly and quick manner. Mica and Holly dealt with us the most, and we’re super grateful to them both!... Read more
26th May 2021 (3 years ago)

D Turrell

2/5 Stars
Don't return calls and can't get hold of anyone... Read more
26th May 2021 (3 years ago)

A stratford

5/5 Stars
Michael handled my moving swiftly and efficiently. As I had some bad luck managing to rent a flat Michael acted quickly on my behalf to contact the property owner and arrange a meeting. The property was perfect for my needs and within 11 days of contacting Balgores I had the keys to the property. Thank you Michael for being so proactive and on the ball.... Read more
Tenant
25th May 2021 (3 years ago)

J Porter

5/5 Stars
Nigel/Mackenzie - Amazing!. You just make remortgaging a smooth experience. thank you... Read more
19th May 2021 (3 years ago)

M Williams

4/5 Stars
Worked with Lucy at Balgores as our mortgage broker and Mackensie her assistant, and they constantly kept us updated, was really responsive, and worked well with us every step of the way. Would recommend them to anyone!... Read more
9th May 2021 (3 years ago)

J Moon

5/5 Stars
We recently dealt with Balgores for the sale of our property. Josh was brilliant he dealt with the sale very professionally. We then dealt with Sarah who was the Sales Progressor, again she was extremely professional and so helpful with the whole process. We highly recommend them both.... Read more
Seller
21st Apr 2021 (3 years ago)

D Martin

5/5 Stars
If you want to sell your home. Balgores are genuinely 5 star. We had the unfortunate experience of substandard conveyancers but Josh & Sarah at Balgores literally went above and beyond to ensure a smooth transition. Without them, this process would have been made a lot more difficult as they acted much more professional than our solicitors. Would recommend them Without fail. Thanks Balgores.... Read more
Seller
19th Apr 2021 (3 years ago)

K Penson

5/5 Stars
I used Balgores to sell my house in January 2020, so it made sense to use a tried and tested firm that I know and who are local. Massive thanks to Sarah Oakley at Basildon for seeing my purchase through to the end. To say my vendor's solicitors tested the patience of everyone in the chain, and it took us 2 weeks after the initial exchange date to finally exchange today, Sarah was there every step of the way. I think the poor girl took the brunt of everyone's frustrations for the last 2 weeks and she has been nothing but extremely calm and professional, and on the end of the phone when needed. If I emailed her, I would always get a very quick response usually within 15 minutes, but I never waited more than half hour. Well done Sarah you definitely deserve a medal for this particular sale.... Read more
Seller
8th Apr 2021 (3 years ago)

H Chuks

5/5 Stars
I want to to use this medium so say a very big Thank you to Balgores Basildon most especially to Lucy Franklin and Mackensie Walker . As a first time buyer they guided to me the right path and i'm very much pleased that they helped me to secure my first home. Thank you very much Lucy Franklin and Mackensie Walker!!!!!!... Read more
Buyer
8th Apr 2021 (3 years ago)

R Gumbs

5/5 Stars
This is the second time we have received a very efficient and professional service from Nigel and his colleagues. I highly recommend them for mortgages and life insurance services.... Read more
8th Apr 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
BALGORES were very communicative with us, and the buyers solicitors, we knew what was going on every step of the way. We have been very pleased with the way they have ha sled our sale.... Read more
Seller
5th Apr 2021 (3 years ago)

N collins

5/5 Stars
I just want to say the biggest thank you to Toni & Holly for everything they done to get me into my new rented property! Absolutely amazing! Extremely quick turn around from start to finish!! Thank you so much!... Read more
Tenant
2nd Apr 2021 (3 years ago)

F Bacon

5/5 Stars
I would like to thank everyone at the Balgores Basildon team for selling our property, especially Nyall, Josh and Sarah Oakley. You have worked very hard and been really proactive throughout. Thanks for the great service!... Read more
Seller
24th Mar 2021 (3 years ago)

V Pavlovska

5/5 Stars
I’d like to thank Mica for helping us to find our new home! Friendly , professional and very helpful staff . Highly recommend this agency... Read more
23rd Mar 2021 (3 years ago)

S Rapley

5/5 Stars
Nigel was very helpful and easy to deal with, also very prompt service. Would use again and recommend... Read more
17th Mar 2021 (3 years ago)

N Karamali

5/5 Stars
I would like to say a massive thank you to management team, in particular, Holly and Mica, to work with me (as the landlord) and the tenant to fix the issues in the property. They have been so understanding and have done their best to resolve the issues.... Read more
Landlord
13th Mar 2021 (3 years ago)

J collins

5/5 Stars
Great team. Nothing too much trouble. Dud great job marketing and selling my house. Polite ,friendly would defo reccomend.... Read more
Seller
24th Feb 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
A professional, efficient and friendly service... Read more
Seller
16th Feb 2021 (3 years ago)

E Brittain

5/5 Stars
Lucy Franklin & Mackensie Walker were fantastic! We were buying our first home and Lucy has been brilliant at keeping us informed and available whenever we need her, ready to answer any questions. Would highly highly recommend!!... Read more
Buyer
1st Feb 2021 (4 years ago)

H Riaz

5/5 Stars
I want to say a massive thank you to the Balgores Basildon team for helping me find a property which is now my future family home. Josh Finch was absolutely amazing; he understood exactly what I was looking for and shortlisted properties for me to view, which were in line with my requirements. He was extremely professional, detailed, friendly and always made himself available to answer any of my questions. He was prompt with responses and the level of customer service he provided was superb. A superstar and an asset to the Balgores Basildon team! Thanks to Dan Ismail who despite being on annual leave made himself available to progress matters either by himself or prompted his team to assist me in the early stages of the house buying process. Thanks Dan for keeping the momentum going and making the process very seamless. I would also like to say thanks to Sarah Oakley, who did an amazing job to help progress my case regularly. Sarah was very proactive and kept in close communication with myself and the solicitors. She was always available either by phone or email to answer my questions. If she was unsure of anything, she made a real effort to connect with the vendors to make sure I got the information I needed. Thanks Sarah for all the hard work you put into progressing the buying process and keeping me in the loop with everything. Overall, my experience with Balgores Basildon has been fantastic. The team is amazing, super friendly and helpful and I would recommend them to anyone who is looking to buy a property in the Basildon area. Thanks once again team for all your efforts!... Read more
Buyer
29th Jan 2021 (4 years ago)

K V

5/5 Stars
Lucy Franklin and Mackensie Walker were excellent to work with, they always kept us up to date with any progress and was always ready to assist on any questions that we had (First time buyers). Highly recommend to others.... Read more
Buyer
28th Jan 2021 (4 years ago)

M Otadende

5/5 Stars
Amazing service. Super responsive and helpful. My family needed to move urgently and Mica Pengelly especially, managed to secure us a fantastic home, and finalise the move during a pandemic, national lockdown and the festive break - spanning Christmas and New years. You can imagine how anxious one would be trying to finalise a move during Christmas and New Years, but Balgores kept communicating which made the whole process seamless.... Read more
22nd Jan 2021 (4 years ago)

L Ireland

5/5 Stars
Very helpful, reliable and professional I recently sold my property through Balgores Basildon. What an amazing bunch of people. From Daniel, Josh and Niall in sales who sold my house in 10 days for a good price, to Sarah in after sales. What an asset this young lady is. She always called me back same day, was extremely helpful and kept it together when we had a last minute issue which my solicitor caused. Thank you all. I wouldn't hesitate to recommend you.... Read more
Seller
22nd Jan 2021 (4 years ago)

K Clark

5/5 Stars
We are really happy that we used Balgores to sell our property. The sales team worked really hard to find the right, good quality buyer and they always qualified them as we’d asked. Everyone we dealt with was professional and enthusiastic even in my most stressed moments (complicated onward purchase) We did have a few very small issues in the early days but the branch manager was always available to help and quickly resolved any concerns. Overall we’re happy with the service we received and would use them again!... Read more
Seller
29th Dec 2020 (4 years ago)

K M

5/5 Stars
Lucy Franklin helped us secure our mortgage for a house move and the whole process was extremely informative and professional. Lucy went above and beyond to help us and kept us updated throughout the whole process. We couldn't have done it without her extensive knowledge and help. Thanks Lucy.... Read more
9th Dec 2020 (4 years ago)

D Sweeting

5/5 Stars
I have dealt with Mica in the lettings department a few times over the past 10months. Mica and her team kept me updated as and when required and found new tenants in a short space of time on each occasion I would happily use Mica and the Balgores team again as and when required. Thanks, Darren... Read more
Landlord
7th Dec 2020 (4 years ago)

L Teji

5/5 Stars
A BIG Thank you to Daniel Dawes, who helped us get out first mortgage. And the rest of the team who kept us posted with updates. Daniel was able to get us a principle in writing just after the first lockdown ended, which gave us an idea of how much could potentially be borrowed. This helped us to kickstart house hunting. Once we found our house, we had a couple of meetings, and he spent time with us explaining a lot of things, and was very patient with us too as sometime we were unsure about certain things. He was prompt with getting back to us, and really easy to talk to, and we managed to get our mortgage approved. We are very grateful for your help and support. Lina and Sandip.... Read more
Buyer
27th Nov 2020 (4 years ago)

K A

5/5 Stars
Mica was super supportive throughout my process, super professional and helpful. Thank you Mica!... Read more
19th Nov 2020 (4 years ago)

J Caxton

4/5 Stars
Lucy Franklin provided an excellent service for my remortgage. It was a little bit complicated due to valuations and the pandemic (as of the time of writing) but she was patient. She persevered and worked hard to secure me a good deal. I would also like to mention Mackensie who chased up the bank, surveyors and solicitors tenaciously. She also kept me up to date and that is always very good when you are anxious to know how the process is going. Great service all round... Read more
11th Nov 2020 (4 years ago)

C Mac

5/5 Stars
Thank you to Mica at Balgores Basildon for a professional, friendly, efficient service - making sure we were able to get settled in our new home!... Read more
30th Sep 2020 (4 years ago)

I Cockerill

5/5 Stars
Micha, Great service, highly recommended. Thanks again!... Read more
30th Sep 2020 (4 years ago)

V Kaluarachchi

5/5 Stars
Mica was very helpful and she was very accurate and efficient. She has good communication and she is very supportive.... Read more
26th Sep 2020 (4 years ago)

S M

1/5 Stars
I will never deal with this agents again.Made offer on three properties, other agent was selling cheaper then them.They don't like it and kept the seller and buyer in dark just to get their commission.CHEAP Booked appointment with the mortgage adviser and he didn't have my full documents, but cancelled appointment one hour before by sending mail and leaving voice mail.Didn't have guts to talk to their clients, such as unprofessional behaviour about them told me we can't help young reason was given. Just to mess there customers they can go to any extend specially their staff members Office manager Daniel and Hollie lied very professionally. Decision was made who they going to sell the house just kept us in the dark by their great lying nature.Time waste office with cheap class language. I had phone call from above name to update me, but I am not dealing with this property I don't have information about it, what was the update? I have to give one star this agent doesn't even deserve that. Such as poor service and bad management.... Read more
Buyer
17th Sep 2020 (4 years ago)

L Hetherington

5/5 Stars
We had Jordan from Balgores sort out all our needs, answered all our questions quickly and got everything sorted for us when we wanted it. Couldn't have had a better experience she went above and beyond to make sure we got everything we asked for and as quickly as she could. Very professional will be using Balgores in future.... Read more
14th Sep 2020 (4 years ago)

J García

1/5 Stars
TO AVOID. They do not care about people and about their personal details. Disgusting service where they had us waste all day collecting all the personal documentation to send them such as bank statements, passport, proof of address, etc... for a property that already had an offer accepted. This branch should be closed and all people there fired for approving this. Who want to treat with businesses that do not respect people and their personal details?... Read more
30th Aug 2020 (4 years ago)

SEEWAH16

5/5 Stars
My whole experience with this company has been fantastic. I have been kept up to date frequently with every update about our mortgage. Lucy Franklin and Mackensie Walker have been very professional. As mortgage brokers, they have dealt with the whole process and given advice and explained things to us so we were very clear with what to expect. They did all the hard work and secured us a mortgage in principle within 24 hours. Definitely worth every penny. If you are trying to secure a mortgage and are doing it for the first time or 100th time, I recommend this company for a smooth process.... Read more
25th Aug 2020 (4 years ago)

H Lynch

5/5 Stars
Jordan has been really friendly and helpful throughout the process and helped things run smoothly from start to finish. I feel like I can contact her as and when I need and she is always happy to help. Would recommend :).... Read more
20th Aug 2020 (4 years ago)

S Jesus

4/5 Stars
We're currently house hunting and Balgores Basildon is the first real estate group that we've reached out to. They conveniently booked us different quality houses to see in one day, nearby each other, which was very helpful. They're also very pleasant and responsive.... Read more
14th Aug 2020 (4 years ago)

A Ramkissoon

5/5 Stars
Recently completed a house purchase through Balgores and Sarah has been instrumental in ensuring the purchase went through smoothly. Excellent work Sarah your hard work is much appreciated and you are certainly an asset to your company.... Read more
Buyer
7th Aug 2020 (4 years ago)

B Eaton

5/5 Stars
Brilliant experience Daniel and sarah were amazing. Sarah was always at the end of the phone if we had any issues and made the whole experience smooth sailing. Would definately recommend to anyone selling to go with these guys..... Read more
Seller
7th Aug 2020 (4 years ago)

L O'Riley

5/5 Stars
I dealt mainly with Misha whom I found pleasant and very helpful, absolutely great, Could phone at anytime and if she didn’t have an answer would get back to me the same day, Filled me with confidence, so much so I’ve recommended Balgores to a friend who intends to rent... Read more
Landlord
4th Aug 2020 (4 years ago)

D Mckengo

5/5 Stars
I had the absolute pleasure of dealing with Jordan and I can honestly say that she made the process of finding my new home and getting settled in an absolute treat! She was so professional, kind, attentive and went above and beyond. She always kept me informed with what was going on and responded quickly to any inquiry I had, big or small. I would happily work with her again! Absolute diamond!... Read more
Tenant
3rd Aug 2020 (4 years ago)

J Wakely

5/5 Stars
Despite the difficult situation the world finds itself in right now, I was immensely impressed at the conduct of Balgores and our agent Jordan. Not only were they very professional from start to finish, the entire process was very swift. I could not recommend Balgores more. Brilliant service.... Read more
3rd Aug 2020 (4 years ago)

E Scott

5/5 Stars
Outstanding service from Lucy and Mackensie. They’re both friendly, professional, knowledgeable and quick to answer all of the questions I had. Lucy found be a great mortgage that best fit my requirements and ran through everything with me and made sure everything was explained clearly. I would recommend Lucy to anyone looking for a Mortgage adviser and will 100% use her again in the future.... Read more
17th Jul 2020 (4 years ago)

S Smith

5/5 Stars
Found them very helpful. Our letting agent was Jordan and she was great very professional and quick to answer any queries. Would deffo recommend... Read more
Landlord
12th Jul 2020 (4 years ago)

O Matei

5/5 Stars
Amazing experience!!! My Mortgage advisor was Nigel he is brilliant ,very professional and very friendly in helping us secure application for re-mortgage. He made the process extremely easy. Highly recommend Balgores Basildon... Read more
8th Jul 2020 (4 years ago)

D Mad

5/5 Stars
Had a great experience with Balgores. Jordan Kemp, managed to get a property for us in less than 2 weeks, highly recommend the agency... Read more
7th Jul 2020 (4 years ago)

C Clements

5/5 Stars
Excellent service from everyone at Balgores particularly Lucy and Mackensie who have been so helpful Also the whole sales team especially Josh and Olivia Thank you all... Read more
Seller
6th Jul 2020 (4 years ago)

V naresh

5/5 Stars
We are so pleased with the service provided by Nigel and Mackensie from Balgores estate agent during our home moving process. They are very quick in responding to us throughout the process and guided us very well in all the essential steps. I would highly recommend Balgores who are looking for smooth and stress free transaction.... Read more
3rd Jul 2020 (4 years ago)

A Eka

5/5 Stars
I am writing this review because I am so pleased at the level or service I have received and I feel that a few members of staff deserve special praise for their outstanding work. Our sales progression representative Sarah Oakley was diligent, responsive and attentive. She provided an first class service from start to finish. I also would like to give a special mention to Josh Finch who in the early part of our journey was also superb. Worth every penny and the above two are a credit to the company.... Read more
Seller
22nd Jun 2020 (4 years ago)

M Joseph

5/5 Stars
It was so good and the staff was so nice and responsible through out the process.. Thank you so much...... Read more
16th Jun 2020 (4 years ago)

R Goodwin

5/5 Stars
My first contact was with Jonathan who was the manager at the time and very helpful. His team got more really interested viewings than a previous agent did. After a short time Josh took on trying to get me a buyer and I can't praise him highly enough for his effort and commitment. He was always willing to show people around long after the office had closed. Once we had a buyer he still did everything needed to ensure the sale stayed on track. I would have no hesitation in using Balgores again if required as they really work as a team!... Read more
Seller
8th Jun 2020 (4 years ago)

K J

5/5 Stars
I had the pleasure of dealing with Josh Finch and Sarah Oakley on a recent sale.They showed professionalism and were courteous through out the whole process. I was always kept informed and received regular updates as the sale was progressed (even during the past few difficulties months). I would happily work with these two again! Great experience!... Read more
Seller
5th Jun 2020 (4 years ago)

C Davis

5/5 Stars
Living out of the area and selling my mother in laws property as she had been admitted to a dementia home was an emotional decision. Balgores from the start were honest and managed expectations on market conditions thanks to Daniel who valued the property. A buyer was secured swiftly after sealed bids but a buyer was found that was most suitable for a swift completion. Despite challenging times with Covid-19.. Sarah looked after us during the sales process and she was fantastic. Always updating us to ensure we had a successful sale today. A great team effort and would highly recommend ????... Read more
Seller
1st Jun 2020 (4 years ago)

T PODGER

5/5 Stars
On behalf of our family we cannot thank Sarah Oakley enough for all of her hard work from start to finish - she was professional throughout, so conciseness and chasing any queries we had (which was many). Towards the end of the process we believe the exchange happened because Sarah constantly chased everyone in the chain - often doing the chasing that the solicitors should’ve done. We hope Sarah will be recognised for her hard work and commitment- working above and beyond!! Thank you ????... Read more
27th May 2020 (4 years ago)

L Brooks

5/5 Stars
Excellent service from Balgores estate agents would definitely recommend. We were lucky to have help by Mica Pengelly who was nothing but helpful, informative, quick to respond to any queries or questions we had and always had a kind happy voice on the phone which makes a difference at a time like this. We are now happily moved in to our lovely home, thank you.... Read more
Tenant
12th May 2020 (4 years ago)

Fujioko

5/5 Stars
We have been renting for over 9 years and had been looking to rent our first home with a garden now that my young boy is growing so quickly. Balgores had marketed a lovely little house in our well sought area and I immediately fell in love. After speaking to Mica and explaining our current situation, she fought for us to be accepted with our two cats after the landlord initially said no. Today is our moving day and we are so thrilled with the outstanding service that Mica has given us. We will definitely use Balgores again, hopefully when we eventually decide to buy a house.... Read more
Tenant
4th May 2020 (4 years ago)

B Ellis

5/5 Stars
Was very impressed with the overall service received from start to finish, from valuation to completion of sale we were kept informed of what was happening, would definitely recommend to anyone looking to buy/sell rent. Keep up the good work guys.... Read more
Seller
20th Apr 2020 (4 years ago)

G Kirkwood

5/5 Stars
Jordan was fantastic and helpful the entire way through, incredibly proactive resulting in a quick deal being made.... Read more
11th Mar 2020 (4 years ago)

H Balli

5/5 Stars
Thank you to all the team at Balgores Basildon, especially Josh & Sarah you have been extremely helpful and made this whole process an enjoyable one. Would recommend Balgores 100! 10/10 for Customer service.... Read more
9th Mar 2020 (4 years ago)

B Agyei-Holmes

4/5 Stars
Lucy the mortgage adviser was of great help to us as first time buyers who didn't know where to start from. Help us get an affordable mortgage with not much stress Sarah gave us weekly update on progress whether we asked for it or not which made us feel they were interested in our matter. Nigel also helped us with securing insurance which was great... Read more
Buyer
6th Mar 2020 (4 years ago)

L Lynch

5/5 Stars
Thank you to all the team at Balgores Basildon. Every one of you have been extremely helpful and made this whole process an enjoyable one. Would recommend! 10/10... Read more
6th Mar 2020 (4 years ago)

S Seaton

5/5 Stars
We can’t thank Jordan @ Balgores enough for all of her help in finding our new home, and doing everything with a smile (even our referencing.) It wasn’t the most straightforward but her patience and bubbly nature made it an absolute pleasure! We’re very happy in the new place and know that should we need anything Jordan would be more than happy to help... Read more
Tenant
6th Mar 2020 (4 years ago)

D McCoy

5/5 Stars
Jordan Kemp made me and my partners experience moving in to our first home together a comfortable and exciting process. She was friendly and hands on and answered all the questions we needed answering. I would highly recommend using the Basildon team!&ask for Jordan if you want you experience to be smooth and efficient as possible.she was a star!... Read more
6th Mar 2020 (4 years ago)

T N

5/5 Stars
Recommend Balgores if you are looking to let out your property. I dealt with Masum, he stayed in contact with me every week during the renovation and once the property came to market months later he was able to secure me the perfect family within a week!... Read more
Landlord
6th Mar 2020 (4 years ago)

C Cornelius

5/5 Stars
We have currently rented a property through Balgores and we couldn’t of been happier with the service we received. We had a lovely lady called Jordan helping us through the whole way with paperwork etc , and honestly she couldn’t of been more helpful if she tried. Smooth process from start to finish and we are now loving settling into our new home.... Read more
Tenant
5th Mar 2020 (4 years ago)

S Shaw

5/5 Stars
Mica was excellent at helping me get my new flat... Read more
Tenant
4th Mar 2020 (4 years ago)

A Weston

5/5 Stars
Mica Pengelly, was really helpful through the process of our first rental. Thank you alot :)... Read more
Tenant
4th Mar 2020 (4 years ago)

A Butautaite-Šauliene

5/5 Stars
Thank you so much Balgores team. Sarah and Daniel they are amazing agents. We recommend them more then 100%. One more time Big Thank you guy's!!!... Read more
29th Feb 2020 (4 years ago)

M Deighton

5/5 Stars
Friendly and efficient service. Nothing was too much trouble for Mica who helped me tremendously. Would recommend Balgores to anyone who needs a property.... Read more
24th Feb 2020 (4 years ago)

Susan

5/5 Stars
Nova dealt with my property fir letting and I would be happy to use her again she kept me updated and was always very polite , thank mica... Read more
Landlord
24th Feb 2020 (4 years ago)

L Austin

5/5 Stars
Very helpful team, always available to answer any questions and keep us updated. Great mortgage advice and support from Lucy Franklin this has especially made securing our first mortgage a much smoother process and has saved us money in the long run!... Read more
Buyer
10th Feb 2020 (5 years ago)

K BK

5/5 Stars
Swift response, Flexible in terms of appointment, clear communication, they made my life easy. Highly recommendable.... Read more
3rd Feb 2020 (5 years ago)

B Cosmin

5/5 Stars
We've been in touch with Mica at Balgores,trying to secure a place. She has been ablolutely fantastic, friendly and helpful. Although we couldn't finalise the transaction, our fault, we highly recommend the whole agency and especially Mica. Thank you again and we will definitely come back... Read more
29th Jan 2020 (5 years ago)

G Baneliene

5/5 Stars
Very professional service, great communication, would highly recommend. Especially, Sarah O., who was with us on every step of the process and made it stress free as much as possible. Thank you... Read more
28th Jan 2020 (5 years ago)

L Ferruku

5/5 Stars
Polite,friendly and on time. Thank you Micha for helping us with our move.... Read more
27th Jan 2020 (5 years ago)

M Evans

5/5 Stars
Mica was very helpful and made sure everything was sorted for when I moved into my new place.... Read more
Tenant
21st Jan 2020 (5 years ago)

R Robinson

5/5 Stars
Mica was particularly helpful during my search. Very dedicated and helpful with prompt responses. Definitely made my experience a lot easier!... Read more
14th Jan 2020 (5 years ago)

H Chambers

5/5 Stars
We could not fault the service provided by Sarah, Jonathan and the Balgores team with the recent sale of our property. A professional and friendly service. We would definitely recommend Balgores to our friends.... Read more
Seller
10th Jan 2020 (5 years ago)

R N.

4/5 Stars
Balgores Basildon did a fantastic job for us. They were constantly checking in with what we needed at every stage. Jonathan made a prompt appointment and attended my house when there was need to make a change. Josh was always on hand to drop off and pick up paperwork and other things that were needed. Sarah is amazing at what she does. She worked with the the other parties and always made sure she was on hand when they needed to communicate anything else to us. I would highly recommend the Basildon team and look forward to working with them on the next purchase.... Read more
Buyer
8th Jan 2020 (5 years ago)

A E

5/5 Stars
Recommend Balgores if you are looking to rent out your property. Masum came out to see me to discuss the services they can offer. The standard set by Masum was very high and these standards were met! Very clear, very polite, professional and managed to secure me a tenant within a week. Thank you balgores... Read more
Landlord
22nd Dec 2019 (5 years ago)

C Courtney

5/5 Stars
I cannot rate Balgores Basildon enough! All the team were great but I would like to say a special thank you to Jonathan who sold our house within 2 weeks! And a massive thank you to Sarah who was amazing at pushing our sale through and offering me guidance and advice every step of the way. You do a fantastic job and are a real asset to Balgores!... Read more
Seller
17th Dec 2019 (5 years ago)

A Stafford

5/5 Stars
Had a great experience with Balgores Basildon. Jonathan was a great help he knew straight away if we didn’t like a property and didn’t try to push it on us and found us our perfect home that ticked all the boxes. Once offer was accepted we then dealt with Sarah who was also a lot of help and was on the other side of the phone whenever we needed her. Could not fault them, I could call up a thousand times a day and they was always more than happy to help. Thank you Balgores... Read more
Buyer
11th Dec 2019 (5 years ago)

E Thorpe

5/5 Stars
A very good service from the team at Balgores! Jonathan and the team in the offices at Balgores are highly professional and could not do enough to support me in the sale of my home. Jonathan is very knowledgeable and kept in touch regularly with me during the early stages (from preparation to viewing to offer). Sarah was also amazing and regular communication from her was particularly helpful in the later stages. I would definitely recommend Balgores Estate Agents in Basildon.... Read more
Seller
9th Dec 2019 (5 years ago)

J Ricketts-Johnson

5/5 Stars
Business with Balgroves has been good. Mica is an excellent worker. Kind and caring. Housing facility good and in a convenient location to c2c trains and town centre. Smooth operation.... Read more
9th Dec 2019 (5 years ago)

A G

5/5 Stars
Really professional in their job. A special thank you to Jonathan and Sarah who provided support and updates trough the process.... Read more
6th Dec 2019 (5 years ago)

M Takolia

5/5 Stars
Masum from balgros was an excellent from beginning till the end.well professional and quick response. Alwayes willing to help and explain everythingin details.he made whole process painfree and extremely easy. Will definitely recommend balgros.... Read more
2nd Dec 2019 (5 years ago)

V Wines

5/5 Stars
Brilliant service from Lucy and Mackenzie. I have been kept informed at every stage, and nothing has been too much trouble for them. Highly recommend Balgores for a pain free experience.... Read more
26th Nov 2019 (5 years ago)

Raider

5/5 Stars
Outstanding customer service Sarah, (from Balgores in Basildon ) she is friendly,helpful , communicative and professional in keeping up informed of the purchase process every step of the way. thank you????... Read more
Buyer
25th Nov 2019 (5 years ago)

A Burke

5/5 Stars
I would just like to take this opportunity to thank balgores in Basildon as they have gone above and beyond to assist us in a purchase of a property . Sarah particularly has been proactive,resourceful and professional in informing us every step of the way . Thank you Sarah!... Read more
Buyer
25th Nov 2019 (5 years ago)

J Ogbondah

5/5 Stars
I could not recomend Mica from balgores highly enough!! She was absolutly amazing from start to finish. Professional and caring. I cant thank her enough. She made the process of finding a new house so pleasant. Amazing agent!... Read more
23rd Nov 2019 (5 years ago)

T Truslove

5/5 Stars
Balgores provided a good level of service during the sale of my house. Sarah Oakley dealt with sales progression and I found her to be very professional, helpful and friendly at all times. Sarah had excellent communication and was patient when we encountered a hitch during the sales process. I would be happy to recommend Balgores and Sarah Oakley.... Read more
Seller
22nd Nov 2019 (5 years ago)

A Tamborim

5/5 Stars
My agent was Mica and I absolutely loved her and how she treated us, she's so lovely and so helpful all the way for my new home, I am really thankful for finding her. I already recommended her job for all my friends! And if you are reading this and thinking in get a new home, you will not be regretted! ??... Read more
19th Nov 2019 (5 years ago)

J Ogbondah

5/5 Stars
Mica at Balgores has been absolutly amazing!! She has been professional and lovely from start to finish. I couldn't reccomend her more if I tried. She made the process of finding a new house flawless. Highly recommend her.... Read more
19th Nov 2019 (5 years ago)

J aboagye

5/5 Stars
I wanted to express my Sincere appreciation to Sarah the post sales team she has been a tremendous support through this difficult process, of selling and moving home sarah has constantly kept my sister informed of what was going on this has reassured me and keep me sane when even my own solicitors were not aware of what was going on i again wanted to express my sincere appreciation to sarah in particular... Read more
Seller
17th Nov 2019 (5 years ago)

E Cosplays

5/5 Stars
Easy, hassle free and super helpful! Cannot recommend these guys enough and especially Lucy for helping secure me my mortgage!... Read more
Buyer
14th Nov 2019 (5 years ago)

E Grayer

5/5 Stars
Masum and Jordan, thank you for everything and for finding me my perfect first home. You were both amazing from start to finish. I will definitely recommend Balgores to friends.... Read more
Buyer
14th Nov 2019 (5 years ago)

J Tabuada

5/5 Stars
Sarah and Josh have done a fantastic job in helping us to finalise our mortgage. From the viewing to the stressful waiting of the final exchange, both of them have been very approachable and helpful. Thank you so much.... Read more
Buyer
11th Nov 2019 (5 years ago)

L Ann

5/5 Stars
Great experience with Balgores. Hats off to Lucy at the Mortgage Bureau who went above and beyond to help us out with a tricky application. Nothing was too much trouble and we were well informed every step of the way. Highly recommend her and all the staff at Balgores!... Read more
11th Nov 2019 (5 years ago)

M 10

1/5 Stars
Worst experience ever staff looking how to get your money and making it hard for you to get your rights ...... Read more
11th Nov 2019 (5 years ago)

N Long

4/5 Stars
Balgores are one of the many letting agencies I have used over my years of lettings and they have been the most helpful by far. I communicated with Jordon and fount she was very helpful and tried her best to move me in as soon as possible. I am very grateful for all her effort and hard work... Read more
Tenant
9th Nov 2019 (5 years ago)

A Bear

5/5 Stars
Sarah was helpful in buying a property with Balgores! Unfortunately the property that we bought, on arrival was an absolute mess but no means estate agents fault. However. Could places be checked before saying the keys are ready? I know that would of helped us in having a less stressful time on move day. Wasn’t expecting to find a cat still living in property with food plates left out, too much furniture, crockery and food left. And the lights being cut therefore no lights in the property for 3 days. Again not estate agents fault. Apart from that. Great people!!... Read more
Buyer
9th Nov 2019 (5 years ago)

D anglin

5/5 Stars
To whom it may concern: My name is Delroy Anglin and I am in the process of buying a property in Basildon. I have dealt with a few people at Balgores who have been really kind, but I have to say that one person in particular has been outstanding Sarah Oakley. I have been a pain I kept phoning Sarah sometimes 3 times a day and each time she has be patient helpful and understanding. I wish to personally say that Sarah Oakley is professional in what she does and very helpful. Sarah never gives empty promises and delivers every time. Sarah Oakley has been the best estate agent ever and her manager needs to give her a massive pay rise. Sarah not only are you the best you helpful and I really want to from the heart THANK YOU Kind Regards Delroy Anglin... Read more
Buyer
7th Nov 2019 (5 years ago)

R Videikaite

5/5 Stars
Fantastic service, Especially big thank you to Sarah Oakley , she is the most helpfull and profesional person we ever met. Just with her help we done everything so quikly. She is the best. Best rewievs for Balgores in Basildon... Read more
6th Nov 2019 (5 years ago)

S Kalantari

5/5 Stars
Nice and professional, dealt with Mica and she was great!... Read more
29th Oct 2019 (5 years ago)

K Read

5/5 Stars
Mica at Balgores Basildon has been extremely helpful from start to finish in getting us into our new home. The communication was great. Mica has made our experience faultless. Five star service. Would definitely recommend. Thank you.... Read more
Buyer
24th Oct 2019 (5 years ago)

S Marchant

5/5 Stars
Brilliant estate agents! helped me find my perfect first home! mica & Emily & Mark was amazing throughout the whole process i couldn't fault them! thank you guys :)... Read more
Buyer
22nd Oct 2019 (5 years ago)

P Brown

5/5 Stars
Very good lettings agent. Mica in the Basildon branch was very helpful and guided me through every step of the lettings process. Would highly recommend Mica and the Basildon team to anyone looking to rent.... Read more
Landlord
21st Oct 2019 (5 years ago)

S Ramos

5/5 Stars
Thanks Mica. We are enjoying our new home.... Read more
21st Oct 2019 (5 years ago)

S Sîan

5/5 Stars
We were seeking a flat/house to let and have had some not so nice experiences, then I went to view a property handled by this company and Mica was just an AWESOME agent!! She was very thorough, pleasant and patient, while made sure all info was provided and understood. I am now living happily in my flat THANKS TO MICA! I would highly recommend using this Company/Agent as they go beyond expectations and they provide professional service!... Read more
Tenant
7th Oct 2019 (5 years ago)

D Scott

5/5 Stars
Big thanks to Paul and Mica who have been outstanding in moving me into my flat. Having never rented before they have helped me guide through the process and made me feel so comfortable.... Read more
Tenant
7th Oct 2019 (5 years ago)

L Whipps

1/5 Stars
Customer service is non existent, lady names Joanne just tried to argue with me on the phone! No one checked the house before I moved in, so house was in an uninhabitable condition, had to sort this myself as I was in a desperate situation with a baby. Don't bother with them, so many problems and I've only been living here 2 months! Wish I had gone elsewhere. After posting this review, I was contacted by Michael Bacon the Area Manager. He kept in contact with me and updated me on everything. Very polite and helpful, needed him from the start.... Read more
Tenant
2nd Oct 2019 (5 years ago)

R Kenny

5/5 Stars
Balgores lettings provide a great service. In particular Mica is friendly and reliable, always readily available with quick responses via email and phone.... Read more
Landlord
23rd Sep 2019 (5 years ago)

H Arafat

5/5 Stars
Mike was very supportive, with quick and appropriate response , could sort out all my issues . Thanks to the whole team.... Read more
23rd Sep 2019 (5 years ago)

K Chamberlin

5/5 Stars
I couldnt recommend Balgores Basildon enough. Hollie and Sean were so professional and helpful. Hollie gave me all the information i needed and answered all my questions. Sean was brilliant when he come to do my valuation and explained the process in detail. Thankyou!... Read more
Seller
22nd Sep 2019 (5 years ago)

Ryan

5/5 Stars
Had an enjoyable vexperience with Balgores Basildon whilst looking for a property, the staff I dealt with on viewings and on the phone were very polite and professional, and showed more enthusiasm towards to the properties they were showing me than other agents I have viewed with who seemed very disinterested, and also spent more time on the phone with me when discussing what I was looking for which was nice... Read more
19th Sep 2019 (5 years ago)

J Harris

5/5 Stars
Balgores were great from start to finish. Firstly we dealt with Sean (Grant), who came to do the estimate. Sean was very helpful in helping us understand the process of buying and selling a property. Sean's knowledge also helped us sell so quickly; he contacted a buyer who he thought our property was perfect for … we had an offer and had accepted within two days of the property going on sale!!! Sarah (Oakley) was the main superstar though, helping us throughout the whole process and being very patient with all our trivial questions and emails. Sarah made the whole process much easier as we trusted she was doing all she could to move the process along and we knew she would keep us informed of any changes. We sold our house and bought a flat through Balgores and this was the first time any of my family involved had done anything like this, the whole process went smoothly and, by what other people have said, was handled very quickly! I'm pleased we made this choice.... Read more
Seller
18th Sep 2019 (5 years ago)

Ray

5/5 Stars
I got my lovely 2 bed flat from balgores had the agent micha who was really lovely and on hand whenever we had a query only took 11 days from viewing to moving in and that was only because of waiting on references from work im really happy with the move in process and how smooth it was made :)... Read more
Tenant
17th Sep 2019 (5 years ago)

P K

5/5 Stars
Found Josh and Sarah very helpful within the Basildon Branch. Josh- was great arranging the viewing and wasn't worried about the time as long as we were happy. Cannot thank Sarah enough for the help she has given for our move, some parts of the journey weren't easy but she was always there willing to try and help and speed things along. Thank you both!!!... Read more
16th Sep 2019 (5 years ago)

S Mills

5/5 Stars
Many thanks to all the team at Balgores Basildon for their efforts in helping me purchase my first property. Notable thanks to Lucy, my adviser for securing my mortgage and to Sarah for her constant updates as we went through the sales process. Thank you all once again - you all made what seemed like a daunting prospect of stepping on the property ladder be easy!... Read more
Buyer
14th Sep 2019 (5 years ago)

L Kelly

5/5 Stars
Good experience with Mica, very responsive and efficient... Read more
10th Sep 2019 (5 years ago)

E H

5/5 Stars
It has been a pleasure dealing with Paul and the lettings team in letting out my property. Five star service.... Read more
Landlord
9th Sep 2019 (5 years ago)

K Nicholls

5/5 Stars
Balgores went above and beyond! Within moments of requesting to view one of their properties from rightmove I had a young lady Misha contact me for a viewing straight away, within hours I was at the property I had seen online. Unfortunately It wasn't for me but she was so helpful and friendly and is keeping me up to date on any new properties that come up and is confident she will find the perfect one for me and my family.... Read more
9th Sep 2019 (5 years ago)

J Taylor

5/5 Stars
I have just used Balgores for the first time and the service has been outstanding. As a landlord of many years the dedication shown by Paul Loding and the team, has been refreshing. They found me a tenant within 48 hours, kept me updated (even outside of office hours) and made the process stress free.... Read more
Landlord
9th Sep 2019 (5 years ago)

G Campling

5/5 Stars
It's been a professional service from start to finish and I cannot thank the guys at balgores Basildon enough and the weekly updates from Sarah kept us well informed never had to chase for anything.... Read more
6th Sep 2019 (5 years ago)

A 684

5/5 Stars
Balgores helped us move into our first apartment. Mr. Paul Loding was a pleasure to have as our real estate agent. Mr. Paul never left any questions unanswered and always responded promptly. He helped us view few properties and compare the different properties as well. Mr. Paul is a true professional and a genuinely nice person. I would undoubtedly recommend him and Balgores for anyone who is looking for excellent service.... Read more
Tenant
4th Sep 2019 (5 years ago)

R Davy

2/5 Stars
Happy to get your cash, but then it all went down hill after that. Its a shame really as this was our first experience of the rental market and the distance from where we are to Basildon didnt help. All communication was done by phone. There were some really rude back end staff with attitude issues we found to be unprofessional in their manner in speaking to a potential new tenant. Regardless of if your buying, selling or renting, Balgores tone should of remained professional not impolite... Read more
Tenant
31st Aug 2019 (5 years ago)

R Mp

5/5 Stars
Excellent service offered and response were prompt whenever had a query or issue!... Read more
28th Aug 2019 (5 years ago)

S Baghici

1/5 Stars
If possible I would have given -5 stars, this agency is totally ridiculous. I booked to view a flat and I was literally 5 minutes late called Misha the lady from the agency who was meant to show me the flat and she just left.. I told her that I drove 2 hours to get there and that I was there already but she didn't want to listen and just told me to call the office and rearrange the viewing. I don't know if they do this with everybody but this VERY STUPID AND RIDICULOUS. Maybe there racists or something or just don't care absolutely about theqir job.... Read more
20th Aug 2019 (5 years ago)

Caroline

5/5 Stars
I couldn't have asked for a better service from the team at Balgores Basildon. From the initial meeting, the agents that came to show people around to the sales progressor - they all worked so hard for me. Special thanks to Joseph, Joe and Sarah.... Read more
Seller
17th Aug 2019 (5 years ago)

S Tandy

5/5 Stars
Pleased with the service received from the branch. Communication has been excellent and Sarah has kept on top of the sale process all the way through.... Read more
Seller
15th Aug 2019 (5 years ago)

J O'Rawe

5/5 Stars
The sales team at Balgores have been 1st class and I wouldn't hesitate to recommend using them. Everytime they said they would do something it was done and it was done on time. In the office, Sarah kept me updated every step of the way and made sure I knew what I needed to do to and when. Great job!!!... Read more
Seller
15th Aug 2019 (5 years ago)

S Barnes

5/5 Stars
We have just exchanged, completing on Friday! Balgores have been professional throughout, happy to speak to you about anything no matter how trivial. I have spoken to nearly everyone from Accounts to Lettings and then Sales! Sean has always been available, Jo, both Sarah’s and if I missed anyone out sorry! This is not the first time I have used Balgores and would recommend them to anyone!... Read more
14th Aug 2019 (5 years ago)

J Thomas

5/5 Stars
Balgores is excellent for property purchase. No hassle from mortgage application till the conveyancing. It was a very smooth sailing. I highly recommend this firm, if you’re seriously looking forward to purchasing a property....best wishes for the entire team........ Read more
Buyer
14th Aug 2019 (5 years ago)

T Williamson

5/5 Stars
never dealt with an estate agent as good as this one.... Read more
14th Aug 2019 (5 years ago)

D dixey

5/5 Stars
I sold my house with Balgores who were a pleasure to deal with. I was kept informed and up to date with the sale throughout and Sarah and the team were highly professional. I wouldn't hesitate in using Balgores again.... Read more
Seller
13th Aug 2019 (5 years ago)

P Welik

5/5 Stars
Overall great experience. Thank to help from Lucy at Mortgage Advice Bureau everything went quick and smooth. Way better than I would expect. Communication with Sarah and Lucy where very helpful and professional. Would definitely recommend Balgores .... Read more
13th Aug 2019 (5 years ago)

C Worsell

4/5 Stars
My husband and I have had an overall great experience with the purchase of a bungalow. We did have some issues at the start with one of the agents but this was soon sorted. Overall the mortgage adviser Lucy and sales professor Sarah were fantastic. Thank you all.... Read more
Buyer
12th Aug 2019 (5 years ago)

Freddie

5/5 Stars
Very good service, would definitely recommend if you are looking to sell. Very friendly, helpful team especially Paul newell and sarah. Thank you.... Read more
Seller
11th Aug 2019 (5 years ago)

A Lench

5/5 Stars
We was recommended to speak to an mortgage advisor when calling balgores to look at properties, myself and my husband made an appointment with Lucy. I was not expecting the service she has given us from day one of meeting her. I can honestly say myself and my husband's case wasn't the easiest but Lucy was able to secure us a mortgage!! The communication between us was outstanding and I honestly don't have a bad word to say! Highly highly recommend anyone who wants to buy their first home or is renewing their mortgage to speak to Lucy!! I would give more then 5 stars if I could ????... Read more
Buyer
8th Aug 2019 (5 years ago)

J Morton

5/5 Stars
Just found a one bedroom flat through Balgores and the experience has been first class. We have never rented before and Frazer showed us four properties to choose from, he thoroughly went through the process in great detail. Emily also kept us updated everyday and we are now settled in our new property.... Read more
Tenant
8th Aug 2019 (5 years ago)

S Kay

5/5 Stars
Sarah Oakley at Balgores is wonderful to work with, efficient and always happy to help expedite the process in a friendly and professional manner... Read more
8th Aug 2019 (5 years ago)

O Vale

5/5 Stars
Fantastic team who will support you along every step of the way. They do exactly what they say and provide a top class service from start to finish... Read more
7th Aug 2019 (5 years ago)

T Hardy

5/5 Stars
I was recommended to speak to Lucy at Mortgage Advice Bureau regarding my mortgage options. Lucy was professional and helpful and the advice given was relevant to my situation. Would recommend... Read more
7th Aug 2019 (5 years ago)

S Tan

5/5 Stars
Both Emily and Paul at the lettings department have been very helpful. They have helped me move into my new home in such a timely manner they have made my life so much easier xx... Read more
Tenant
7th Aug 2019 (5 years ago)

J Westwood

5/5 Stars
Would highly recommend Balgores, contacted them for a valuation,spoke to Sarah who was very helpful and she arranged for an appointment with Paul for the valuation, very friendly and helpful and professional... Read more
Seller
5th Aug 2019 (5 years ago)

M kaye

5/5 Stars
Balgores Basildon have provided a very good service, I have been dealing with Sarah Oakley at the Basildon Branch and she has been very helpful, polite and professional, always kept us in the loop with what was going on. I would definitely recommend!... Read more
4th Aug 2019 (5 years ago)

R R

5/5 Stars
Big thanks to Lucy and Sarah for all their hard work in helping us to buy our first home. All communication and process went smoothly with Sarah and Lucy keeping us posted at all times. Would definetly recommend Balgores to others. Thanks.... Read more
Buyer
2nd Aug 2019 (5 years ago)

G Stokes

5/5 Stars
We have just used Balgores Lettings for our first investment property and they have been outstanding throughout. Paul came to the property and explained everything to us in great detail. They found us the perfect couple as tenants within two days and they moved in with in 14 days. Would definitely recommend.... Read more
Landlord
2nd Aug 2019 (5 years ago)

J Robinson

5/5 Stars
It is very rare in business and in life you can work with people who “will do what they say” and keep you informed at every step. Both Sarah and Sean have been perfect examples of “people who can do” and “people who will do”. The sale of my house had its own complications which Balgores helped me resolve in a polite manner. One of the best professional companies I have had the pleasure to work with.... Read more
Seller
31st Jul 2019 (5 years ago)

mrswessels

5/5 Stars
Since dealing with Balgores, I cannot say a bad word about them. They are efficient and professional. Everything about them oozes a personal touch and I am so glad we are using them. They are very quick on the ball and get things done fast which is what we wanted. The communication is impeccable and they go the extra step to make sure you are happy with everything. I would highly recommend them to anyone. Sarah has been fantastic in getting things done especially since we were on a tight schedule with the school terms. I cannot thank them enough for selling our house as fast as they did. The process wasnt as long as I thought and I was kept up to date constantly. A massive thank you to everyone at Balgores! You all have been amazing as ever!!!... Read more
Seller
30th Jul 2019 (5 years ago)

B Adanir

5/5 Stars
Had very good experience with Lettings team.... Read more
Landlord
30th Jul 2019 (5 years ago)

L Humbles

5/5 Stars
5 star treatment from all the team. Professional friendly and caring. Sarah efficient and a great help. Would defiantly recommend this team.... Read more
29th Jul 2019 (5 years ago)

G Bayliss

5/5 Stars
We used Lucy from the mortgage advice bureau who helped us obtain our mortgage to buy our first home. All the advice given was really useful and relevant to us. She found us the best deal which was affordable for us and everything was dealt with really quickly with the offer of a mortgage done within a week, hopefully we should be living in our first home in the next month or so!... Read more
Buyer
28th Jul 2019 (5 years ago)

L Cooper

5/5 Stars
I personally dealt with Sarah the most throughout my purchase of a property through Balgores Basildon. Sarah was very professional at all times and remained calm but firm throughout and was always positive and determined even when things got a bit tricky. I would have no problem using these guys again, thank you so much for getting me my dream home I’m so happy.... Read more
Buyer
18th Jul 2019 (5 years ago)

M Langrey

5/5 Stars
Wonderful and efficient service. Very friendly staff. Mike and Paul were excellent.... Read more
16th Jul 2019 (5 years ago)

W Weaver

5/5 Stars
Really great service and friendly team. Sold our house within 2 weeks of it being on the market and kept us up to date at every instance up until completion. Glenn and Sarah are absolute credits to the company and would gladly use again!!... Read more
Seller
11th Jul 2019 (5 years ago)

S Chambers

5/5 Stars
Many thanks to Sarah Oakley and the team at Balgores for dealing with my purchase for my first home. The were friendly and confident group, and always keeping you in touch with email many thanks again and God bless you you all.... Read more
Buyer
9th Jul 2019 (5 years ago)

S Berry

5/5 Stars
Excellent communications from Sarah very informative and service was excellent.... Read more
7th Jul 2019 (5 years ago)

M Aponkus

5/5 Stars
Bought house last year through these guys, could not recommend them more! starting from house viewing with agent and finishing with collecting keys.. Special thanks to Sarah Oakley for always being there to answer questions we had and also informing where we are at the whole process.. Thanks!... Read more
Buyer
2nd Jul 2019 (5 years ago)

G Tyman

5/5 Stars
Sarah is excellent at sales progression and updates. She speaks to agents in the chain to expedite the conveyancing process and assists the conveyancers to get the exchanges through as quickly as possible.... Read more
1st Jul 2019 (5 years ago)

A cormack

5/5 Stars
Although this has little to do with buying a house I’d just like to say a very big thank you to 2 members of your staff, josh and Joseph, for helping our daughter out when she collapsed in the heat while others stood and watched. They gave her water and took her into the air conditioned room. Big thank you for from Tracey.Cormack... Read more
29th Jun 2019 (5 years ago)

P Maracas

5/5 Stars
Great estate agency in Basildon and very helpful and massive thanks to Lucy in helping me with my Mortgage options.... Read more
22nd Jun 2019 (5 years ago)

E Learmouth

5/5 Stars
We highly recommend Balgores. They very quickly found a buyer, but where they really excelled was staying involved throughout and chasing all parties and pushing the property through by constantly communicating up and down the chain. Sarah Oakley was fantastic and it was a really easy process. Not so much can be said for solicitors unfortunately.... Read more
Seller
7th Jun 2019 (5 years ago)

M Beldzik

5/5 Stars
Great customer service/care. Me and my partner (First time buyers) brought a house through balgores basildon last week. We were shown around by an estate agent who was great. Very help full. We also went back a few weeks later to do some measuring up, estate agent was great and letting us get on with what we had to do. Sarah is who I dealt with most and she was brilliant. Really helpful on the phone, updating us weekly. Also a big help as it's all new to me guiding me on what's the next step. I would 100% recommend balgores basildon for any one who wishes to buy a house through them as they couldn't do more for you. Location is very easy to get to as it it literally behind carpark. Thank you very much, the house is lovely and we are very happy with your customer service Martin & Sian... Read more
Buyer
5th Jun 2019 (5 years ago)

N Saunders

5/5 Stars
Very happy with the team sarah very outstanding very helpfull would tell any body to use thankyou for all you done... Read more
3rd Jun 2019 (5 years ago)

L B

5/5 Stars
Balgores are always a delight to deal with! Sarah is incredibly helpful, friendly and always on the ball with every file! She makes a huge difference to ever sale! The overall service is excellent and I would highly recommend!... Read more
31st May 2019 (5 years ago)

T Leeson

5/5 Stars
All the staff at Balgores were very helpful with our first purchase. Nigel was very on the ball and efficient with our mortgage application and Sarah made sure everything moved along nicely. Would definitely recommend Balgores... Read more
Buyer
21st May 2019 (5 years ago)

S (mummyandthebubbas)

5/5 Stars
Sold our house last year and can’t praise Balgores enough. Definitely recommend.... Read more
Seller
6th May 2019 (5 years ago)

N Petty

5/5 Stars
I used Balgores to sell my property and was very happy with their service. Sarah and Stewart were always on hand to help. I would recommend to use these Agents when selling your property.... Read more
Seller
26th Apr 2019 (5 years ago)

J Dobson

5/5 Stars
Balgores overall are very helpful! Especially Sarah, lovely and always happy to help!!... Read more
25th Apr 2019 (5 years ago)

Z Pewtress

5/5 Stars
Always a 5 star service from Balgores. I have dealt with Balgores a lot and they are always polite, friendly and very helpful. Sarah in particular is brilliant in assisting the conveyancing process to ensure it goes as smoothly as possible. Would definitely recommend.!... Read more
25th Apr 2019 (5 years ago)

N Egemonye

5/5 Stars
Sarah Oakley was really amazing to work with. She was excellent at chasing different people for different things and was always one phone call away. I would definitely recommend her and her team anytime.... Read more
24th Apr 2019 (5 years ago)

M Smith

5/5 Stars
I have dealt with Balgores for a number of years and have always found them to be professional and very pro-active in progressing transactions. Their staff are friendly and approachable and always happy to help push matters to a rapid exchange and completion.... Read more
24th Apr 2019 (5 years ago)

J jackman

5/5 Stars
Sarah at Balgores is really helpful in chasing chains and seeing the chain through to exchange and completion... Read more
Seller
23rd Apr 2019 (5 years ago)

E Cronin

5/5 Stars
Having worked with Balgores Basildon for a number of years I am always pleased with their efficiency and speed of service. Sarah Oakley is always on hand to chase and push matters through to conclusion in a friendly and professional manner ensuring both customers and professionals are satisfied. Would highly recommend.... Read more
23rd Apr 2019 (5 years ago)

C Cox

5/5 Stars
Having dealt with Balgores a lot, I can honestly at they get the sales through efficiently and smoothly assisting where ever they can. Sarah in particular is fantastic in assisting with conveyancing matters to ensure the sale completes in a timely manner! 5 Star Service!... Read more
Seller
23rd Apr 2019 (5 years ago)

S christian

5/5 Stars
We bought a property through Balgores Basildon, they kept on top of the purchase keeping us informed with anything and everything we needed, Joseph was our original agent and he was fantastic, well spoken and polite, once we decided on the property we then dealt With a lady called Sarah who chased the sellers and solicitors and kept me updated weekly even if it was just a quick call to say nothing has changed.. Fantastic service would definitely Use again... Read more
Buyer
19th Apr 2019 (5 years ago)

F Activity

5/5 Stars
Great service, prompt assistance from Sarah O which made the purchase of my flat a painless experience! Thanks to the team at Balgores Basildon!... Read more
Buyer
18th Apr 2019 (5 years ago)

J Roberts

5/5 Stars
Great friendly team and a pleasure to deal with Sarah... Read more
18th Apr 2019 (5 years ago)

S Benson

5/5 Stars
Very helpful and always answered our question as soon as possible.... Read more
18th Apr 2019 (5 years ago)

K Cracknell

5/5 Stars
Can’t praise Balgores Basildon enough. A friendly, helpful, professional bunch with constant communication and updates. James, Joe and Joseph to name a few are always happy to help and the brilliant Sarah Oakley, everyone needs a Sarah in their life when selling or buying. Highly recommended.... Read more
Seller
18th Apr 2019 (5 years ago)

S Coconut

5/5 Stars
I have had a lot of dealings with Balgores over many years and I always find them easy to deal with and professional. I would certainly recommend.... Read more
18th Apr 2019 (5 years ago)

K foley

5/5 Stars
Sarah at Balgores is one of a kind. She is always on top of chains and files and helps to push all files through with ease. Helpful and friendly service from all the gang at balgores.... Read more
18th Apr 2019 (5 years ago)

M Moorcraft

5/5 Stars
Staff are always well presented and helpful. Glen and Sarah have been particuly helpful with our transaction to date.... Read more
18th Apr 2019 (5 years ago)

R Weldon

5/5 Stars
Balgores provided a great level of service whilst buying our property. Our process was not an easy one and Sarah was a great help in assisting with pushing the sale along and keeping all parties informed with developments. Excellent communication and patience in what was a very stressful time.... Read more
Buyer
18th Apr 2019 (5 years ago)

L Greenwood

5/5 Stars
Great group at the Basildon Office, always friendly and willing to help! Especially Sarah :)... Read more
18th Apr 2019 (5 years ago)

J Tarrant

5/5 Stars
Great service, extremely quick process from 1st viewing to exchange/completion, Sarah was especially helpful during the final stages and would definitely them again... Read more
Buyer
29th Mar 2019 (5 years ago)

N Sangwan

1/5 Stars
Staff where pushy and rude. They did not turn up to a booked viewing on time, or at all if I didn't call in to chase them. Company seems very unorganised and would suggest that you avoid.... Read more
29th Mar 2019 (5 years ago)

L Gough

5/5 Stars
Fantastic service from all the team ( esp. from Sarah, Tom and Glenn ) from start to finish! Brilliant communication, which made the process a lot less stressful, would always recommend !!... Read more
27th Mar 2019 (5 years ago)

C Lad

5/5 Stars
Thank you to Mas and team for a great experience they find me and my brother a great home at a great price, simple process and any issues rectified in a small amount of time... Read more
Tenant
14th Feb 2019 (5 years ago)

S Florin

5/5 Stars
Massum was very good at finding us a house and professional during the move in process Best agency I used... Read more
Tenant
8th Feb 2019 (6 years ago)

C S

5/5 Stars
Great experience with balgores, defiantly recommend thanks to Masum and team for all their hard work in finding us the perfect home with a stress free reference procedure Thanks guys... Read more
8th Feb 2019 (6 years ago)

T Dark

5/5 Stars
We found Balgores to be professional and helpful throughout the whole process. We especially found the after sales (Sarah) to be incredibly helpful and supportive who took a lot of the stress away from us. Would definitely recommend Balgores.... Read more
5th Feb 2019 (6 years ago)

P W

5/5 Stars
I highly recommend Balgores if you are looking for the perfect home to move into, Masum was professional throughout our property search and worked hard to find us the right flat. He listened to our requirements and answered any of our questions with confidence. I am looking forward to my new journey and thank Masum for making this exciting time so easy.... Read more
2nd Feb 2019 (6 years ago)

K Ashurst

5/5 Stars
Good experience from start to finish. Found a buyer for our property very quickly and the whole selling process with Balgores was very smooth. They kept in touch with regular updates and were always available to offer any help. All staff are very friendly and easy to deal with. Glenn Hardie and Sarah Oakley were particularly throughout the process... Read more
Seller
2nd Feb 2019 (6 years ago)

A Fisher

5/5 Stars
Very pleased with their service. Buyers were found for my house quite quickly, had lots of viewings and asking price was met. They have a good young team with a good attitude and nothing is too much trouble. the follow up service they provide is especially good and really pushed other parties to make sure it all proceeded well.... Read more
Seller
31st Jan 2019 (6 years ago)

G Howlett

5/5 Stars
The service I received from Mas was outstanding. He was always a gentleman and was happy to show us the property multiple times(to show my husband and measure the rooms) he showed lots of care in helping us pick the right property. He was always on the other end of the phone for any questions but if we were unable to get through to him Paul in the office was always happy to help and keep us updated.... Read more
6th Dec 2018 (6 years ago)

S Sr

5/5 Stars
Would defiantly recommend Balgores if you are looking for a rental property and also recommend Masum Miah. He made the process very simple and explained everything to me in full details before we decided on a property. was kept up to date the whole way through and any question I had were answered straight away Very impressed with this agency... Read more
Tenant
6th Dec 2018 (6 years ago)

M H

5/5 Stars
I'm very impressed by the quick and efficient service of Balgores. Masum was the agent who showed me a few flats after working hours, he was very patient and made sure I left with a complete understanding of what is required to rent a property. Masum showed a lot of pride and care in myself as he moved me in within a week of deciding on a flat and met all demands. Paul and Emily were always happy to help when I would call or if I needed updating and Masum was not available... Read more
Tenant
11th Nov 2018 (6 years ago)

Anonymous Tenant

1/5 Stars
The worst letting agents indeed!!! 1. Liars They lied to us as the heating was Combi but there was a big Icos boiler. When we questioned, they said it doesn't work but the water is heated by the Combi boiler system. 2. Extremely poor communications They didn't arrange a meeting with the landlady when we moved in or even before it. As the rent and maintenance are by the landlady but not them. We wanted to ask about the hot water setting and heating settings as the control was extremely old. Even the landlady was unable to figure out at the end. Never replied to the emails of the amendments I submitted (within the first week of my tenancy) to the inventory when i find the defects that were not included in the inventory. 3. Bad inventory The TDS adjudicator stated the check-in inventory is very poor and no specifics of the cleanliness of the house. The charge that they make you to pay is ruthless when you find their inventory process. 4. Offensive statements When I asked some help to submit the dispute with the landlady about the deposit, they offensively justified (even without investigating the photos I sent to be added to the inventory), that the landlady's claim. However, the Lettings manager previously assured that I get the deposit returned in full. 5. Poor complaint procedure I complained to the lettings manager about the attitudes of the Basildon Team and asked to investigate the issue. He didn't investigated it for 7 months but only when I asked for some help to submit the dispute to TDS. Then he justified the landlady's claim is right and I should be penalised. However, the adjudicator decided the landlady's claim is not fair and she lost the claim. 6. Numerous mistakes from the viewing up until the signing of the contract Hidden charges which were not stated before when you pay by card to reserve the property. They asked money while viewing the property to reserve it. So I gave my card and the agent phoned the office and got the payment. Then on the documents, they charged for using the card but not the cash. How would anyone expect to take cash when you just view a property? I had to argue to get that refunded. Use a online signature called Docusign. It is a painful procedure as much as they made mistakes in the documents, they sent us it every time to log in to the Docusign account and sign it electronically. The dates, names, details of payments and other statements had to change a few times in the documents and the contract. So we had to log in to every time they did it and sign them online. However, the keys were not given until we meet them in the office and sign the tenancy by hand. The tenancy contract was extremely delayed. The referencing process was delayed too. The landlady was not paid until the last minute so she blamed us not for paying her before we moved in. So please never trust the Balgores. They made a numerous mistakes, untrustworthy people and extremely bad customer service. I complained to the company directors too.... Read more
Tenant
8th Nov 2018 (6 years ago)

J Fooks

5/5 Stars
Sale was dealt with very promptly and smoothly - staff very friendly and efficient. An overall excellent service and would recommend using them.... Read more
Seller
6th Nov 2018 (6 years ago)

M M

5/5 Stars
Recently moved into a property which was stress free move thanks to balgores' wonderful team! I called in and Mas was able to show me the property within an hour from calling. He got the process started straight away and kept me updated the whole way through. Paul and Emily were also great help when mas was not available. Highly recommend Balgores if you are looking for a team who prides their selves in customer service... Read more
Tenant
30th Oct 2018 (6 years ago)

A T

5/5 Stars
Viewed many flats and houses with Masum, he was very helpful and always offered professional advice when it come down to making a decision on a property, it's nice to of had someone so professional and ambitious as our first point of contact. We also had the pleasure of meeting Paul on a viewing who again was just as helpful, Balgores has the pleasure of Matt as a manager who talked us through the referencing procedure when we came into the office before we made our decision. Balgores as a whole was a stress free great experience! Thanks gents, we love our new place... Read more
Tenant
24th Oct 2018 (6 years ago)

T Titei

5/5 Stars
Mas and Matthew was grate help with references, and professional evertime I called We have used agents before and Balgores the most professional I will defiantly use again. Thank you guys... Read more
23rd Oct 2018 (6 years ago)

M Sallah

5/5 Stars
I highly reccomend Balgores if you are looking to let a property! Masum was the consultant who showed me round the property, answered all my questions in confidence and was just generally a joy to talk to. I was able to get my references completed within a 4 days with no delays on my chosen move in date. paul and Emily were great help when Masum was away from his desk whenever I called in, not many agents have a team that work so closely together.... Read more
Tenant
23rd Oct 2018 (6 years ago)

D Mancktelow

1/5 Stars
From the start we was bullied and pressured to use balgores for everything our offer was accepted and they pestered the life out of us and the broker, when ready to send in a surveyor I was told it was vued yesterday and sold for considerable more of which I'm not at liberty to discuss with you, this came from the managers mouth. My advice, there not to be trusted and stay away if possible... Read more
Buyer
19th Oct 2018 (6 years ago)

A Keane

1/5 Stars
Deducted money from my deposit without telling me beforehand, I only found out after checking my bank account, and I never received a final inventory. Overall, just not worth the trouble.... Read more
Tenant
15th Oct 2018 (6 years ago)

G Kas

5/5 Stars
Matt got the house rented within 4 hours of handing it over to him. Well done Matt!!... Read more
Landlord
5th Sep 2018 (6 years ago)

D here

5/5 Stars
What I liked about Balgores mainly was their staff. They were very polite and professional. Especially since i was staying in a hotel and the cost was adding up badly with every day passing, Masum Miah helped me very much when I asked them to expedite the check-in process and with his help, I managed to move-in way earlier than I thought I would. Overall, it was a nice experience and would defnitely recommend Balgores to my friends.... Read more
Tenant
1st Aug 2018 (6 years ago)

S Chadun

5/5 Stars
Buying our first property and i must say we were given excellent service from them. Good communication between people involved and quick response with any issues. Thank you to sarah for making sure things went well.... Read more
Buyer
30th Jul 2018 (6 years ago)

S (Siva)

5/5 Stars
I have recently moved in to a rental property through Balgores Basildon, The service is very good. Employees are very co operative and polite especially Masum Miah. He has done all the paper work with in short span and handed over the house key on time. we have moved n to the house without any hassle. We are completely satisfied with the service and recommend to others also to go with Balgores.... Read more
Tenant
26th Jul 2018 (6 years ago)

C S

5/5 Stars
Incredibly efficient and very reassuring staff. Myself and my partner recently used Balgores lettings to move into a rented property, all I can say is that the move was completely stress free and everything ran like clockwork thanks to these guys. I’d like to say a special thank you to Masum for being in constant contact and being very easy to speak with. A special thank you to Matt for being overly positive, very enthusiastic and helpful with the whole move. Finally a special thank you to Emily for being very quick with sending all the necessary documents for myself and my partner to sign to make the move possible. Thanks again guys ??... Read more
Tenant
22nd Jul 2018 (6 years ago)

J Groves

5/5 Stars
Have only good things to say, staff really friendly and helpful. Issues remedied in a professional speedy and timely manner. Wouldn’t hesitate to recommend. Matt was our original contact, but recently have dealt with Paul. Mia, Joanne, Ciara and Kayleigh have also been very helpful. Thank you all for making renting my property easy ????... Read more
Landlord
10th Jul 2018 (6 years ago)

S ibraimo

4/5 Stars
I had a nightmare tenant situation and had to go through the long winded eviction process. This took about 9 months before I got my property back. I am really grateful to Mia from Balgores for helping me out. She was always at hand for any questions I had and always kept me up to date with progress. Thank you Mia and I wish you guys all the best for the future.... Read more
Landlord
10th Jul 2018 (6 years ago)

J johnbhearne@btinternet.com

5/5 Stars
I was extremely pleased with the re-letting of my flat.Only a 2 week void period!! Well done Matt and Paul.... Read more
Landlord
10th Jul 2018 (6 years ago)

T Burrows

5/5 Stars
Emily and Toni are a credit to the lettings industry, I work over at the company who do their references and they are an absolute pleasure to work with. As well as being wonderful people they are very driven to progress their lets and I'm happy to help them with anything they need. They are constantly keeping in communication with myself and it shows how much passion they have to move in their tenants!... Read more
18th May 2018 (6 years ago)

D Maguire

5/5 Stars
Recommended my partner use Balgores as I had used them before to rent out my property....both properties went on the first viewing and all the paperwork was done swiftly over email.....also I hadn't needed to worry about certificates and things as they also took all that stress away too...very quick, reliable and always answeared the phone for any question Thumbs up! David... Read more
Landlord
25th Apr 2018 (6 years ago)

A Hallmark

5/5 Stars
Balgores sales/purchase teams are very efficient at what they do and are friendly and very helpful, I would recommend these to family and friends... Read more
10th Apr 2018 (6 years ago)

C Tidiman

5/5 Stars
Balgores were very professional in their service and once the sales team had sold the property then they have a lovely young lady who follows the sale alongside the solicitors and helps in any way she can. very good service and would defiantly recommended to anyone. As was recommended to them. can't fault the service at all... Read more
Seller
5th Apr 2018 (6 years ago)

A Willson

5/5 Stars
Balgores were the agent for the house I was buying and they were excellent! They were very efficient and helpful with everything I requested - they really went above and beyond for us, so thank you! I would 100% use them again to sell my property... Read more
Buyer
21st Mar 2018 (6 years ago)

M Rutkowski

5/5 Stars
Very Good service would definitely recommend to anyone !!!!... Read more
19th Mar 2018 (6 years ago)

D Barry

5/5 Stars
Hi Good service from bglores. Defo would use again. Found me a property in two days and moved in a week later. Would recommend to friends and family. Very happy Mr Barry... Read more
Tenant
8th Mar 2018 (6 years ago)

P Johnson

5/5 Stars
Have just worked with Balgores Basildon and they have been amazing from start to finish. Both Paul and Matt were informative and gave guidance on finding the right tenant. Sam found a tenant within 48 hours and Emily was amazing at keeping me updated with the process. As a new Landlord I cannot recommend them highly enough.... Read more
Landlord
8th Mar 2018 (6 years ago)

S Hart

5/5 Stars
I have recently moved into a rental property through Balgores Basildon after being recommended by a couple of friends who have used them and I am over the moon with the service that has been provided. I could not recommend Sam, Matt and Paul highly enough. Even though I have mainly been dealing with Sam, all three where fantastic help with my many phone calls and questions. Emily was also great in dealing with all of the paperwork which ran smooth. Highly recommend... Read more
Tenant
8th Mar 2018 (6 years ago)

D Lipciuk

1/5 Stars
Were very nice before renting the property. After we did, they are now ignoring us and property problems that have been left from the previous tenants. Would not recommend to anyone... Read more
Tenant
8th Oct 2017 (7 years ago)
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