D Thomas
We used Bayside Property Lounge to sell our home. We were always kept informed of appointments, active in sending the feedback and offers through , and there was always good communication between all members of the staff and ourselves. The staff went above and beyond to make the selling process as smooth as possible for us as the clients. I highly recommend them.... Read more
Seller
20th Jan 2022 (3 years ago)
A Clemens

Disappointing dealings with Bayside Property.
Viewed a property with them with asking price of £305k, was told an offer of £185k had been rejected. Given a significant amount of work had to be done to the property this did not seem unreasonable. When we got our finances in order to make a better offer, we phoned to make an offer much closer to asking price, only to be told the offer rejected was actually £285k. This was an offer we were not willing to match. Therefore wasting a lot of our time.
Also asked them to value our current house. They cancelled our appointment at the last minute claiming we had not confirmed the viewing, despite no communications until the cancellation text stated we needed to phone and confirm. Yet another waste of our time having to work from home to be there.
Once they did come to value, we were told the valuation would arrive that same day - we heard nothing and had to chase the following day, only then did the valuation come through.
The individual we spoke to on the phone each time was lovely and really helpful but unfortunately the lack of professionalism with these 3 issues have caused us a lot of wasted time. We won't be using Bayside when our house goes on the market.... Read more
20th Jan 2022 (3 years ago)
K sellick
csrla and the whole team were amazing. Very responsive, did viewing everyday day if needed. good at communicating and chased solicitors when needed. Also special mention to their photographer Darren - he came out twice to take photos to ensure the property looked its best.... Read more
17th Nov 2021 (3 years ago)
J Jones
I am very impressed by the way you do business and will definitely come back to you in future. You are definitely a company going places. Many thanks for all your efforts.... Read more
27th Oct 2021 (3 years ago)
P Smythe
Excellent, professional service from start to completion.
Exceptional communication, all contact was three way by email, text and verbal.which ensured messages received with no breakdown.
From sneaky peaks to a professional video my property was sold in days
5 stars Carla could not recommend your service any higher!!... Read more
Seller
31st Aug 2021 (3 years ago)
A McMahon
I recently bought a property through Bayside - all staff were amazing throughout the process and helped at any point they could. they always responded quickly.
Amazing service throughout, cannot praise them enough... Read more
Buyer
31st Aug 2021 (3 years ago)
J Black
Our experience with Bayside was absolutely first class. We listed the property and within 7 days we had multiple offers at or above asking price. Bayside were always helpful and communicative and diligently saw the process through to completion. I would have no hesitation in recommending them to anyone looking to sell their home.... Read more
Seller
11th Jun 2021 (3 years ago)
M Cook
We would highly recommend using Carla. From our first meeting we felt very comfortable and confident. Her knowledge and advice were exceptional. She really knew her field of work. Nothing was ever to much trouble; no question was ever a stupid question. Easy to contact. If there was an issue, a quick phone call and it was resolved straight away. If you want a hassle-free way of selling your property. Then use Bayside.... Read more
Seller
10th Jun 2021 (3 years ago)
J Harvey
Our dealings with BE have been very positive, but particularly Jack. As a buyer it was made very easy thanks to the efficiency and attentiveness of Jack.
Jack would check in regularly with us & ensure that things were running smoothly. Jack is easy to communicate with and puts you at ease which is essential at a stressful time.
We would highly recommend BE. Having dealt with numerous agents the past 6 months, BE are one of the top in our experience.... Read more
Buyer
1st Jun 2021 (3 years ago)
S England
After only 3 viewings My house was sold! I can’t thank Carla and the team so much. They were very professional and informative throughout the sale process and my property completed within 7 weeks of offer even with a 4 link chain. Highly recommend these guys. Hope you ALL! enjoy the chocolates xxx... Read more
Seller
19th May 2021 (4 years ago)
M Garrad
Helpful and knowledgeable. Really good service and communication through out. Thank you for helping me find my new home.... Read more
16th May 2021 (4 years ago)
L Barrett
I asked 3 local estate agents to value my property and to discuss each of what their services entail, as well as their fees. Carla was the only agent who showed genuine enthusiasm in my property and confidence in her ability to get it sold. Their fees are very reasonable. We opted for the package price where a solicitor was included to represent us for our sale. I will be honest and say that I was slightly apprehensive as I wasn't sure what sort of service we would be receiving as normally I would instruct a solicitor based on my research. However, Tracy from Lewis and Lines was fantastic. The best service I have received from a solicitor.
The team at Bayside are very proactive and helpful. I mostly dealt with Zoe, who was very polite and always acted promptly. I'm super pleased with the service I received and I can't recommend them enough!... Read more
Seller
5th May 2021 (4 years ago)
R Jones
Carla demonstrated professionalism and determination to help us sell our property. It certainly wasn’t plain sailing during the period of the Covid pandemic. We followed Carla’s advice throughout and during periods when we felt the market wasn’t active her encouragement kept us going.
We of course weren’t her only clients however any request to speak to her were always replied within timescale promised. It wasn’t all plain sailing and there were some personnel changes in the office which did impact us frustratingly during the sale process.
The support, knowledge, determination and personal drive to deliver our sale went beyond what we have experienced with previous agents.
Thank you very much Carla and the team at Bayside Estates.... Read more
Seller
14th Mar 2021 (4 years ago)
S meyrick-jones
Carla and the team at Bayside were very helpful considering the situation with the sale of the property giving a professional service start to finish Many thanks... Read more
11th Mar 2021 (4 years ago)
N backcountry
Carla visited us at our home to talk through the sale and was so helpful taking away the stress of selling our property. Nothing was too much trouble and we sold within a week. The photographs by Lee were amazing and the whole package was excellent value. I would recommend using Bayside.... Read more
Seller
28th Jan 2021 (4 years ago)
J Collier
Well what can I say about Bayside....... just WOW! From the moment Carla came to value our property to Lee taking fantastic photos(even returned to take more photos in the sun) to the team that Carla has working for her. Look no further if you want to sell your house, the whole team are friendly, but professional and each and everyone of them went over and above!
If ever I move again I would not hesitate to use Bayside. Simply the best!
Carla is an absolute diamond and will either sell your house or find you a house that is suitable; she knows exactly what you are looking for!
I cannot thank her enough, well done everyone at Bayside!... Read more
Seller
3rd Dec 2020 (4 years ago)
R Edwards
Having used a more well known agent in the area for 6 months, and getting very poor service, few viewings and little feedback, I decided to try Bayside. The only reason I didn't use them in the first place was that the other agent seemed to have more of a local presence. DON'T BE FOOLED BY THIS!
Carla came straight out to the house, arranged a new valuation and arranged for a professional photographer to take photos (which were of exceptional quality). Within 24 hours, we had 15 viewings booked, and we subsequently accepted an offer within 3 days.
Throughout the entire process, Carla and her team have been courteous, professional and efficient. I can't thank them enough!!... Read more
Seller
23rd Sep 2020 (4 years ago)
E Britton
We can’t thank Carla and the staff at Bayside Estates enough. They have been so helpful and professional throughout the purchase of our new home.
Viewings were no problem and Carla went above and beyond to accommodate us day or night.
We would highly recommend Bayside whether it’s for a sale or purchase!
You couldn’t be in better hands.
Thanks again!... Read more
Buyer
16th Aug 2020 (4 years ago)
C Price
First class service from Carla and her team. We had an offer on our property within 6 days of being on the market. The whole team have been friendly caring and a real customer focus. Highly recommend Bayside and we are now just waiting for our completion date!... Read more
Seller
4th Aug 2020 (4 years ago)
M s
After a slow start on this challenging property with a different agent, I decided to bring in Bayside.
Carla and her team, including their excellent independent professional photographer, moved the activity from sedentary to frenetic almost immediately and after a wave of viewings in a short period of time, offers were made on and over the asking price.
After accepting the first offer at asking, we are now going through the legals.
Fantastic result, thanks Bayside.... Read more
Seller
3rd Aug 2020 (4 years ago)
D sims
I purchased a home remotely, without having seen it first hand (I live in the USA). I was lucky enough to choose a property registered with Bayside. Carla made the process feel seamless. Highly responsive and able to intuit my concerns and needs, the agency shepherded me through the process, which went more smoothly than any other part of my relocation! I would recommend Bayside to any buyers/sellers as being an agency who are just about as invested in the process going well as I was! Thank you, Bayside.... Read more
Buyer
18th Jul 2020 (4 years ago)
Having bought and sold a good few houses myself over the past 20 years and used a variety of agents large and small in the process none can compare to the level of customer service that Carla and the team provide. If your thinking of selling or letting don’t bother looking elsewhere save yourself the time money and hassle. I can’t speak highly enough of Bayside they really do put the rest in the shade. All the team are professional, proactive and communication is first class. Thank you Carla and the team.... Read more
Seller
30th Apr 2020 (5 years ago)
C Lang
I won't lie, I was absolutely dreading selling our house as we have a mostly non-verbal autistic child... when a friend recommended Bayside Estates, I checked out their facebook and it looked like they were going to be the best option for us. They understood our concerns having an autistic child and were very helpful ensuring all viewings were carried out in one day, one after the other, which meant we could take our son out for the day and leave them to it. Communication was excellent and the team really do work hard to accommodate. Moving is never easy, but I honestly don't know what we would have done without Bayside. Thank you again for selling our house so smoothly!! We would definitely recommend you guys!!!!... Read more
Seller
26th Mar 2020 (5 years ago)
J Smerdon
We had our home valued with Bayside Estate. Unfortunately our cermstances changed so we didn't go ahead with the sale. They were kind, friendly and really easy to talk to. We will definitely be using them in the future.... Read more
Seller
31st Jan 2020 (5 years ago)
Lucie
As my partner and I are looking for our first home we have viewed a few houses with different estate agents. We always have a good experience with Bayside Estates. They are always so nice and welcoming and very informative. They have been so helpful giving us support and advice as first time buyers.... Read more
Buyer
31st Jan 2020 (5 years ago)
J Davies
After being on the market for a while with another agent, myself and my wife decided to give Bayside a go after hearing such positive things in the village. I'm so glad we did, the brochure Carla did for us was fantastic, and our house sold very quickly. The service they have given at every stage has been exceptional. I would particularly like to thank Carla for her support after the sale was agreed. She was proactive liaising with solicitors and fed back to us without having to request this. Whenever we have had queries, the whole team have been friendly and helpful. This made the whole process much less stressful. We have no hesitation whatsoever in recommending Bayside. Thank you so much for all of your help.... Read more
Seller
31st Jan 2020 (5 years ago)
Phil
Bayside are fantastic to deal with. Thanks to their amazing efforts we completed in just 6 weeks of putting in or offer! The team really care about the buyer and the seller and nothing was too much trouble. Thank you so much to the team at Bayside Estates... Read more
30th Jan 2020 (5 years ago)
S
Bayside kindly allowed me to create material for marketing and managing social media accounts throughout the summer to gain experience while doing my degree. I had the pleasure of working alongside the Bayside team a genuine group of people who love what they do for a living, not only professionals but witnessing them always go above and beyond for their clients was inspiring! Thank you for such a lovely experience, look forward to see the Bayside family grow.... Read more
1st Nov 2019 (5 years ago)
L Davies
Carla Welsh was my agent while looking for my first home in the South Wales area.
As a first time buyer and from out of the area it was a very exciting and frighting time for me, Carla was great in guiding me through the tunnel. She knows this market and always had the knowledge or knew where to get it. She was always tuned into what I was looking for, and didn't try to oversell me on expensive properties. And in the end, when the seller was killing me, she helped negotiate a way out and I was saved. Overall a great agent :)... Read more
Buyer
1st Nov 2019 (5 years ago)
C Jones
An amazing estate agent! Sold my house after the first viewing when another local agent never even had one viewing! Excellent service and the staff are so friendly!!!... Read more
Seller
24th Oct 2019 (5 years ago)
G anderson
First time I have used Bayside, and what can I say, from. Start to finish they have been superb with everything, from first contact they have been so professional, my on going purchase also fell through, and they have gone above, beyond and further, to help and do in Their powers, to help to ease any stress and worries, they were recomended by my brother who have also used them on a few occasions, and he also Is a returning customer to these guys, it's not just business they take your problem as theirs, and an awesome personal, professional service start to finish. One word amazing! I wouldn't use anyone else!... Read more
24th Oct 2019 (5 years ago)
H Skiff
Carla and the rest of the team at Bayside were extremely helpful in my transaction and always gave me updates even before my solicitors. Great bunch of people!... Read more
24th Oct 2019 (5 years ago)
R
We have been lucky enough to find Carla and her superb team. From the initial phone call to being sstc has been a very fast and so far stress free experience. Photos are amazing, didn't have lots of time wasters and we feel that we are being well looked after every step of the way. This is always important but doubly so when the move is for health reasons. I am now looking forward with a little less trepidation to finally moving to my very last home, as I have confidence in Carla and her team.... Read more
Seller
8th Aug 2019 (5 years ago)
F Family
Highly recommended and they do a mean cup of tea????????... Read more
14th Mar 2019 (6 years ago)
We decided to use Bayside to sell our home after viewing a property with them and being very impressed with how professional and friendly Carla was. Right from the start we have received amazing service. Our photographs looked fantastic, we had viewings booked in before the property was even ?ive on the website and we had our first offer for the full asking price within 24hrs. We had lots of other viewings booked in so continued with these and sold our property for above the asking price in under a week. All this for the best price in the area. Carla, Rachel and Luke are all very professional, helpul and friendly and we wouldn't hesitate to recommend them.... Read more
Seller
6th Mar 2019 (6 years ago)
K James
I have found Carla, Rachael and Luke to be very professional, helpful and friendly. I have been kept in the loop at all times. My house sold within two weeks. I am a very satisfied customer ????... Read more
Seller
15th Feb 2019 (6 years ago)
A Kitcher
The team at Bayside Estates have been consummate professionals. From the very first contact, I was impressed by their knowledge and high standards. Our house looked fantastic in their photos. They conducted 40 viewings in 9 days, all generated thanks to their targeted and innovative marketing. We've now sold, but we'll be using Bayside for our next property sale.... Read more
Seller
1st Feb 2019 (6 years ago)
The team at Bayside Estates have been consummate professionals. From the very first contact, I was impressed by their knowledge and high standards. Our house looked fantastic in their photos. They conducted 40 views in 9 days, all generated thanks to their targeted and innovative marketing. We've now sold, but we'll be using Bayside for our next property sale.... Read more
Seller
1st Feb 2019 (6 years ago)
S Williams
Absolutely Brilliant! We had dealings with various Estate Agents previously and NONE of them came even close to Bayside Estates.
Staff are friendly and efficient and always willing to 'go the extra mile' Carla goes above and beyond expectations - I would definitely recommend this company 100%... Read more
31st Jan 2019 (6 years ago)
K O'Connor
Superb service from start to finish. They got the house on the market in just a few days and sold in under two weeks. They took fantastic photos of the house and really pushed the marketing to generate interest in the property very quickly.
Throughout the viewings and offers, Bayside communicated clearly and made everything easy.
I def recommend them if selling in the area.... Read more
Seller
31st Jan 2019 (6 years ago)
J lloyd
What a professional company. I have used Bayside Estates for a few years and never had a problem. They always go above and beyond my expectations nothing is too much trouble. I wish every company I deal with was as good as these.... Read more
1st Nov 2018 (6 years ago)
N Richardson
Highly recommend Bayside Estates Customer Service is amazing.The whole Journey from straight to finish was totally hassle free . Nothing to much Trouble for any of the Team Here. Will definaltely return thanks all... Read more
31st Oct 2018 (6 years ago)
L Williams
I have rented off bayside estates since 2013. Both gas and electric has been checked on yearly basis and Carla the owner has whenever i have needed assistance been prompt and thorough in responding to my requests. I cannot rate them highly enough as a letting agent. Well done baside long may you continue to serve our village.... Read more
Tenant
31st Oct 2018 (6 years ago)
C Pritchard
cannot rate them highly enough :) they provided an outstanding service and were very helpful.
they helped me with all the paperwork and made the whole process really easy, highly recommend them.... Read more
31st Oct 2018 (6 years ago)
K edwards

rented a property with this company, was told that the smell downstairs was due to the fact that the heating wasn't turned on for months and that after a few days it would go. this was in fact sewerage gasses which we then lived with for months after the plumber informed the company of his findings, after 6 months it got so bad that we couldn't live there any longer especially with 4 young children.
This company (Carla) also told us that we could decorate and put new carpets down as it was extremely dated and gave us the keys 2 weeks prior to moving in so we could get the work done.
As it wasn't in writing they are now trying to claim for decorating costs..I am disgusted that we lived in sewerage gasses for months, spent over £1,500 pounds on decorating the property before we moved in, and never once was we late in paying rent, and now they try to claim fees back....horrendous service, make sure you get everything in writing if you want to rent through this company..... Read more
Tenant
30th Oct 2018 (6 years ago)
A Mackinson
Great service from Carla and the team. Online valuation was spot on. Cant recommend Bayside enough if your looking at buying or selling your property.... Read more
Seller
1st Feb 2018 (7 years ago)
H Bitten
I am currently renting off bayside estates & are very happy with the service they have provided me with & would definitely recommend this company .... Read more
Tenant
9th Nov 2017 (7 years ago)
D Morris
I have rented my house out for the 2 nd time with bayside estates and can’t thank Carla and the team for everything and the excellent service they provided on both occasions... Read more
Landlord
9th Nov 2017 (7 years ago)
L Champ
Very helpful ... Read more
30th Jan 2017 (8 years ago)
S Davies
Sold my property very quick! I would most definitely recommend you to all.... Read more
Seller
20th Oct 2016 (8 years ago)
K HERBERT
The best of the best.... Read more
21st Apr 2016 (9 years ago)
J Archibald
This is the second property my partner and myself have rented through Bayside. They gave us a professional and stress free service on both occasions.... Read more
Tenant
24th Jan 2016 (9 years ago)
H Thomas
Initially I chose Bayside because they were local to the area I was selling in and wanted to buy in. They offered a fixed fee for selling my property which was what really interested me. They had only previously managed the letting of properties in the area and so I didn't really know what I was going to get. What I did get was an exceptional service. The hard working, dedicated, friendly team in Bayside made selling my property as stress and hassle free as they could. Any problems we encountered were dealt with professionally, promptly and at all times with a sense of humour. This coupled with the amazing photos provided by the professional photographer they employ (quite a difference from the often inadequate photos provided by other estate agents) mean that they are a service that I would definitely recommend..... Read more
Seller
21st Aug 2015 (9 years ago)