U DejuX
Quick replies and very good service... Read more
16th Feb 2025 (12 weeks ago)
Hannah
Quick to deal with any enquiries, and exceptional correspondence! Special mention to Sharon who is the loveliest person and nothing is ever too much for her!... Read more
Tenant
8th Feb 2025 (13 weeks ago)
L Tomkins
Dealt with both Sharon & Peter whilst renting a property for my daughter. I found them to be extremely professional and polite and definitively went the extra mile to help her secure her new home at a difficult time. Would 100% recommend their services.... Read more
Tenant
5th Feb 2025 (14 weeks ago)
C H
I let my property with Peter at Belvoir and I cannot recommend him enough. Professional, knowledgeable, responsive. He and Sharon were a pleasure to liaise with and made the whole experience so easy for me.... Read more
Landlord
14th Oct 2024 (6 mo. ago)
M Larinde
I recently moved into my new apartment with Belvoir and the experience was so smooth and amazing from start to finish. A big thanks to Sharon from the Rochester office. I would recommend Belvoir every single time... Read more
Tenant
9th Jun 2024 (11 mo. ago)
I pearson
we had a lovely estate agent called lisa. We really struggled to find a place due to having not so good credit but she helped us endlessly, very kind and considerate. Fantastic company and agents. We couldn't recommend anyone else.... Read more
23rd Oct 2022 (2 years ago)
J Beasley
I cannot recommend Peter and his team highly enough. They have done an amazing job with the properties that I have bought and subsequently rented out through them.... Read more
Landlord
18th Oct 2022 (2 years ago)
L Faulkner
In response to your extremely beggy comment, I will not be calling your office as I have called in the past and was spoken to by an extremely rude gentlemen called Peter, hence my one star. I was not aware that in order for me to leave you a review i had to be a "client, landlord, tenant, vendor, buyer or contractor" - perhaps i am just an unhappy POTENTIAL buyer who was put off by your extremely rude staff.. Many thanks.... Read more
14th Oct 2022 (2 years ago)
L Faulkner
In response to your extremely beggy comment, I will not be calling your office as I have called in the past and was spoken to by an extremely rude gentlemen called Peter, hence my one star. I was not aware that in order for me to leave you a review i had to be a "client, landlord, tenant, vendor, buyer or contractor" - perhaps i am just an unhappy POTENTIAL buyer who was put off by your extremely rude staff.. Many thanks.... Read more
14th Oct 2022 (2 years ago)
P Wrzeszcz
My let agency for over the year, best service i would recommend them!... Read more
Tenant
20th May 2022 (2 years ago)
V SD
A fantastic service from Lisa M - quick and efficient.... Read more
11th May 2022 (3 years ago)
W Candler
Me and my partner chose Belvoir Rochester as first time renters for our first flat. Lisa was more than efficient and informative when it came to the process of renting including enquiring, viewings and other arrangements. She was very flexible which was greatly appreciated. The move went smoothly and we couldn't be happier. All emails are responded to exceptionally quickly and Lisa continue to be a great help if needed!!... Read more
Tenant
28th Apr 2022 (3 years ago)
M Trust
My Belvoir experience can simply be described in 2 words, LISA MAGRATH! When you talk about customer care, dedication to delivering quality and timely assistance, instant responses to all questions (no matter how silly), she handheld us through it all. You can't get it any better. If the whole Belvoir group is half the character that Lisa is, you are guaranteed you in safe hands!!!... Read more
26th Apr 2022 (3 years ago)
J Hurtado
Our experience renting a flat has been really good with Lisa. Everything went quick and nicely. We would recommend.... Read more
Tenant
8th Mar 2022 (3 years ago)
M Teodorini
Highly recommended. Good service from start to finish. Great communication and Lisa was extremely helpful with all aspects of the rental. from explaining the paperwork to answering enquiries.... Read more
Tenant
24th Dec 2021 (3 years ago)
S Patten
Belvoir were absolutely excellent in every aspect of our house purchase. They made what was an exceptionally stressful situation far less so, and we really felt that (unlike some other estate agents) they were on our side. Their communication was a particular strong point and they kept us up to date with every development no matter how small, and communicated with all aspects of the chain (both vendors and solicitors). A huge thanks to Peter and Karen in particular who did so much for us during this time. I could not recommend Belvoir enough and if we go to sell later on down the line there is no other estate agent I would consider to do this.... Read more
Buyer
11th Jul 2021 (3 years ago)
R Williams
Brilliant agents been with them for 13yrs... Read more
29th Apr 2021 (4 years ago)
D Godden
Have had a brilliant experience with Belvoir Rochester in finding the perfect home for my partner and I to rent. We had spent months trying to find a place with different agencies and with Belvoir we found it on the first attempt. Alicia was extremely helpful in explaining the whole process and helping to explain all the information needed for our checks to be completed in a smooth and quick process. She has been happy to help with anything and been available when needed and we are looking forward to seeing her again for our move in date.... Read more
Tenant
24th Sep 2020 (4 years ago)
D Carson
Just purchased a house through Belvoir and they were excellent - very responsive, super helpful and efficient throughout the process, thoroughly recommend... Read more
Buyer
18th Sep 2020 (4 years ago)
L Wills
Helpful staff... Read more
19th Jul 2020 (4 years ago)
R Andrulionis
Great customer service, willing to go the extra mile for new clients, great experience.... Read more
1st May 2020 (5 years ago)
D Stroud
Belvoir Rochester - Recently sold my house, I was based in a different county which made things harder for me, but Shea went the extra mile to help out and check on the house for me. Great service would definitely recommend!... Read more
Seller
8th Mar 2020 (5 years ago)
R Nelson
Belvoir of Rochester are outstanding!! The team were absolutely brilliant. Especially Shea as I had a long and troublesome purchase, very stressful. Shea worked over and above the call of duty to maintain that I was a satisfied customer. He was extremely supportive. I would definitely recommend Belvoir of Rochester. The big thumbs up to you all!
Rosalie... Read more
Buyer
26th Feb 2020 (5 years ago)
S Porter
Maggi at Belvoir Rochester couldn't not have been more helpful. Belvoir Rochester helped a new couple search for, find and move into a great flat that did not take long to find and it was the perfect match for what we was looking for. Maggi searched our needs to find someone that fit. She went above and beyond for me and my partner and couldn't reccomend her and the company enough. Perfect service.... Read more
Tenant
21st Jan 2020 (5 years ago)
L Warner
I would recommend Belvoir Rochester to anyone that should ask,they are very caring, helpful and understanding of your needs,whilst being 100% professional. Maggie looked after us mostly and she is an absolute gem , all the staff at Belvoir are amazing.
Thanks Guys !... Read more
20th Jan 2020 (5 years ago)
L Arnost
A* customer service and overall approach. Very professional and friendly. I have nothing but a praise. Peter, Maggie byt especially Shae who went above and beyond and not once hesitated to be there when we needed any additional viewings of the property we eventually bought.... Read more
Buyer
3rd Dec 2019 (5 years ago)
A Garbutt
We worked collaboratively with Peter and his team recently to sell a property via probate. Whilst clearly a difficult time for the family, peters expertise allowed the sale to progress smoothly and I wouldn’t hesitate their services if you have a property in Rochester.... Read more
Seller
4th Oct 2019 (5 years ago)
K Meade-Richards
Chris and the whole team really went above and beyond for us with a purchase and sale. Thank you so very much.... Read more
Seller
24th Sep 2019 (5 years ago)
C Donaghy
I am now renting a beautiful flat in the Strood area thanks to the Belvior team in Rochester, namely Maggie who was just fantastic before the move and has continued to be amazing now that I am a tenant under their management. They are always so quick to respond and willing to help in any way they can which makes a huge change from the previous letting agents I have dealt with. I cannot thank Maggie and the Belvior Rochester team enough!... Read more
Tenant
19th Aug 2019 (5 years ago)
J Bridge
Very professional and couldn't help us more if they tried, Mike walked us through everything as we are first time buyers and helped us chase everything up to get into our dream home. Thank you!!... Read more
Buyer
18th Jun 2019 (5 years ago)
L papamichael
Great customer service, treated very well from the first minute and even after we moved into our property they are always there to help.
5* service without a doubt.... Read more
Tenant
10th Jun 2019 (5 years ago)
U Kojusiselore
You're are treated as a valued customer and not just a number .
Very friendly and professional service.
Highly recommended.... Read more
28th Feb 2019 (6 years ago)
C Church
We, as a family, have been with Belvoire, Rochester, for two and a half years now. They are always ready to help and give their professional support.
I can recommend them to anyone, who is looking for someone in this field, who can do the job correctly, well communicated and on time.
Thank you for your great work!
George Rangelov... Read more
27th Feb 2019 (6 years ago)
S Cooper
I have found Belvoir to be a very professional and efficient letting agent. Whether you are speaking to Peter or Sarah they are polite and friendly at all times. If you have any queries they are very knowledgeable and quick to respond. Belvoir have always provided suitable tenants with smooth changeover (I have had tenants move out in the morning and new ones arrive the same day in the afternoon) and rent always arrives on time. Yes I would recommend.... Read more
Landlord
26th Feb 2019 (6 years ago)
H James
We were so impressed with Amanda and Chris’s hard work at Belvoir. They constantly kept us up to date with the sale of our house, checked in to see how we both were and took care of issues meticulously and thoughtfully. We couldn’t recommend them more.... Read more
Seller
16th Feb 2019 (6 years ago)
C Irvine
Very good letting agents which we highly recommend. Always prompt to respond to any issues which we have had in a friendly and professional manner.... Read more
Landlord
5th Feb 2019 (6 years ago)
S Rawlings
CREDIT WHERE CREDIT IS DUE !
My wife and I and daughter have been renting our property for 8 years now via BELVOIR OF ROCHESTER.
I must say we are well looked after by them.
Friendly staff and always very accommodating.
If we ever have any problems they send their friendly professional specialists out sometimes the same day to resolve any problems.
We highly recommend BELVOIR ROCHESTER as they are genuine friendly professional lettings agency .
We shall defiantly continue renting via BELVOIR...thanks and best wishes ....Mr & Mrs Rawlings.... Read more
Tenant
5th Feb 2019 (6 years ago)
R Davenport
Definitely the best letting agency that I have dealt with in Medway, would recommend. Sarah is amazing, always happy to help :)... Read more
Landlord
1st Feb 2019 (6 years ago)
B Mlalazi
Excellent customer service, friendly and reliable. great communication especially with Sarah. very flexible in their approach. thank you Sarah and team... Read more
1st Feb 2019 (6 years ago)
A hodges
I highly recommend this agency all the staff are really friendly and are very helpful, they bent over backwards to make my experience as stress free as possible. They are by far the best agency I have ever dealt with... Read more
1st Feb 2019 (6 years ago)
M Goslett
Rude. Just tried to organise a valuation on their chat service but they couldn't do it and signed off without explanation... Read more
25th Sep 2018 (6 years ago)
J Baker
Great service... Read more
12th Sep 2018 (6 years ago)
T Gordon
Excellent service from an agent who listened to what I wanted and then actually did what I asked. Also had a lady who worked as a "completer" who rang and hassled people to get the sale over the line which cut down on the running around I had to do. Much better experience than I had with other agents in Rochester.... Read more
Seller
30th Aug 2018 (6 years ago)
D Stawowczyk
Unprofessional Service. Sarah Boyle rent it a flat to someone else becouse they transfer deposit before me even if we have an appointment.. I do not recommend... Read more
Tenant
24th Aug 2018 (6 years ago)
L Witkowska
The best agency, I highly recommend... Read more
13th Jul 2018 (6 years ago)
S Jones
All the Staff within this branch are fantastic and really helpful.
I have a good working relationship with this branch especially Peter Huane , they are all very quick and efficient with any queries I have.... Read more
29th Jun 2018 (6 years ago)
P Brown
My sister introduced me to Peter at Belvoir after several years of trouble free management of her property (preceded by some not so good management experiences which had given me cause for concern).
Belvoir have managed my property for three years now while I’ve been working abroad.
I was worried that renting my house could be a nightmare particularly at a distance but things have run very smoothly and any worries I may have had have not materialized.
Belvoir have provided an excellent service finding tenants and maintaining the property.
They have kept me fully me informed of any necessary replacements and renovations, which have all been done at very reasonable prices.
I’m very grateful for the service provided and would recommend them highly to anyone.
Patrick Brown... Read more
Landlord
22nd Sep 2017 (7 years ago)
C Kemsley
Exceptional service, if estate agency was an Olympic Sport Belvoir would be Gold medalists.
Dubai has 7 star hotels, Rochester has a 7 star Estate Agents.... Read more
26th Aug 2017 (7 years ago)
N Petraitis
Brilliant people. They do their best to fullfil both tenant's and landlord's Interests. Sarah was wonderful doing everything at lighting speed to get me and my girlfriend to our new place. And they have done it in few days. Done viewing of property on Tuesday, next Monday took the keys. No other description as PERFECT!!!... Read more
Tenant
10th Aug 2017 (7 years ago)
D James
Local franchise in Rochester. Estate and letting agents. Run by an experienced team who are passionate about what they do.... Read more
28th Jul 2017 (7 years ago)
N MacDonald
I am a first time landlord and decided to use Belvoir to manage the property for me. Sarah and Peter have been nothing short of amazing with their service, professionalism and communication. Within 6 days of advertising the property online, they'd secured me a new tenant. They have a very personal touch in their dealings and have reassured me from the start, despite all my worries! I would happily recommend them to others.... Read more
Landlord
5th Jul 2017 (7 years ago)
Sally
This has been the best estate agent we have found in the five years of continuous moving .
They were very helpful friendly and I'm so happy with the service.... Read more
18th Jun 2017 (7 years ago)
T ashmore
Not only acted as my selling agent, which they did with a lot of integrity and consideration, but also coordinated both sets of solicitors. Chris is an absolute star!... Read more
Seller
6th Jun 2017 (7 years ago)
J Richardson
Very refreshing to be with an estate agent that actually seems to care for their tenants needs / wishes. Sarah is very friendly, warm and professional, and nothing was too much trouble, even when we wanted to change the viewing date at very short notice!.
Now we are moved into the property & we did have a little issue with it, but get on the phone, & straight away the problem was reported & someone came out to sort it within a couple hours.
Belvoir are a breath of fresh air after dealing with a very large estate agent who only care about you paying the rent don't bother to get repairs done & i highly recommend them to anybody who wants a professional service with a personal touch we were even sent a card after we moved in .
Keep up the good work guys
Jay & Katie... Read more
Tenant
4th May 2017 (8 years ago)
S Fitzgerald
I first met Karen and Peter 41/2 years ago when I was looking for a property to rent. They offered professional and friendly advice throughout my tenancy and were always quick to respond to any queries I had. Peter has done all he can to make the end of my tenancy smooth and stress-free , for which I am very grateful. I would not hesitate to recommend Belvoir Rochester.... Read more
Tenant
12th Jan 2017 (8 years ago)
D Stevenson
Friendly very helpful and good service would recommend... Read more
31st Oct 2016 (8 years ago)
V Woolley
Following my initial meeting with Karen regarding letting out my house, I had no hesitation in appointing Belvoir to manage this for me so much so that I cancelled the other agent that was coming to see me.
Karen was very professional and attentive and ensured that we had suitable tenants.
As I was moving overseas I wanted to ensure that my property would be in safe hands and I can honestly say that from the first meeting with Karen to my now living abroad everything is being well managed. I get regular updates and reports and everything has gone smoothly.
I highly recommend this company if you want a friendly and professional service. Well done Karen and Peter, keep up the great work!!... Read more
Landlord
10th Jul 2016 (8 years ago)
C Morgan
Karen and Peter at Belvoir have been absolutely brilliant and I am very pleased to recommend their services. They have looked after a short term let for me and also managed my apartment in Rochester for holiday stays. When returning to my property recently after an 8 month let - I couldn't believe how spotless it was. There was no trace that tenants had even been there- brilliant! Every landlords dream :-).... Read more
Landlord
14th Jun 2016 (8 years ago)
L Longley
Very friendly customer service and had a great experience buying our home. Thanks to Karen and the team... Read more
Buyer
19th Feb 2016 (9 years ago)
D Warner
I am so pleased my partner and I, happened to walk into Belvoir Lettings Rochester, on our hunt to rent a property in the area. Within a week of meeting first Karen and then Peter, we had viewed an apartment, were offered a tenancy, and all paperwork and moving in date done and dusted. All done with a friendly professional manner, that made us both feel at ease. We are on a short let, with our moving out date coinciding with a special family occasion, Karen knew I was worried about this, and off her own back, spoke to the owner of the apartment, explaining the situation, and managed to get the tenancy extended, if that's not going the extra mile, then I don't know what is. We look forward to an ongoing professional relationship with Karen and Peter at Belvoir, as they will be helping us look for our next home. Highly recommended if you need an honest, professional and friendly agency who go the extra mile.... Read more
Tenant
18th Feb 2016 (9 years ago)
M thomas

It was my first time using an estate agent to rent a property, and was nervous about the procedure but after visiting belvoir lettings my nerves were quickly quashed. I visited rochester with a view to moving there from london and noticed a really nice apartment advertised in the window,karen welcomed me in and told me that she had a viewing that day but could also arrange a viewing for me also. The apartment was exactly what i was looking for and karen answered all my questions and eased any doubts and was very professional and friendly. Karen advised me to spend some time thinking about it which i did.I phoned her later that day to tell her i was interested in renting the property and within 24 hours she contacted me to say "the apartment is yours". A couple of days later i met with peter who is also very friendly and professional to do the necessary paperwork he made it all painless and explained everything precisely. Since the start of the tenancy i have had one or two things that needed sorting to which peter and karen handled quickly and efficiently. All told i would recommend belvoir lettings to anyone looking for a professional,honest and friendly agency.... Read more
Tenant
18th Feb 2016 (9 years ago)
L Squires
I am absolutely delighted with the level of professionalism and personal attention received from this Estate Agency. Seven weeks ago I simply left Karen Huane, one of the partners, with sole agency for the sale of our property in Chatham. Incidentally, her fee was considerably less than quoted elsewhere. The sale was successfully completed yesterday and based on my experience I would have no hesitation in recommending Belvoir Lettings Rochester.... Read more
Seller
21st Aug 2015 (9 years ago)
H King
I have to say I was so impressed with the service from the team at Belvoir Rochester. Karen has been fantastic at keeping me informed at every stage of the process of renting a new house, and has really put my mind at ease during a stressful time.
If I have to move again in the future, I would definitely want another property through Belvoir, and would strongly recommend them to my friends.... Read more
Tenant
7th Aug 2015 (9 years ago)
S Baughan
Absolutely loved going through Belvoir for a tenancy agreement. Lovely company & staff and very quick to get all of our questions answered and paperwork finalised. Will definitely go through Belvoir again! Thank you!... Read more
Tenant
23rd Jul 2015 (9 years ago)
N Cramp
They have recently sold a property for me that they were letting out and the service has been fantastic. For 18 months I had been struggling to find a buyer for my flat with other estate agents. When they took over selling of it, not only did they find a buyer within days, but the price they got for me was very good too. There were a number of other issues that arose, all of which were handled expertly and professionally. For me, they were outstanding.... Read more
Seller
22nd Jul 2015 (9 years ago)
C Sh
As buyers of our chosen property, from first viewing to exchange (this afternoon) has taken less than 7 weeks! Karen & Peter kept in constant contact with us and our solicitor, as well as the vendor's solicitor. We had just pulled out of a purchase because the previous estate agent had not spoken to us for seven weeks (tho Karen and Peter didn’t know that before reading this review!)!
There were ups and downs, which were not Belvoir's responsibility, but Karen and Peter went way beyond their call of duty to smooth the way. If we require the services of an estate agent or lettings agent in future, we shall definitely be in touch with Karen and Peter.... Read more
Buyer
22nd Jun 2015 (9 years ago)
G Glo
I am very pleased with the conduct of Karen and the thorough advice she gave right from the beginning to the completion of the purchase. I will be happy to do business with her again.... Read more
Buyer
23rd Jan 2015 (10 years ago)
N Jeffery
This has been our first tenancy with a letting agency and Belvoir Lettings in Rochester have always been helpful and efficient. They do their upmost to keep us informed of any changes ensuring both tenant and landlord are happy. The staff are always understanding and professional and we would recommend to anyone! Rob Mahoney... Read more
Tenant
4th Jan 2015 (10 years ago)
E tomkins

Belvoir Lettings have been the best letting agency we have dealt with.
They are a very helpful agency! When we were first looking for a property to rent, we had viewed quite a few flats in the area, none to our liking. we then gave Belvoir lettings our specifications and our needs were met straight away. It was a very easy and painless process, the agency fees were a little higher than other letting agents but the service provided was to a very high standard. Our circumstances changed and only 6 months into our year contract, we needed to move, The letting agency were very understanding of our circumstances and did all in they're power to help us out. within 2 weeks of us needing to move they had found someone to take over our contract, meaning we didn't have to worry about the rest of the contract and payments. I would recommend this letting agency to everyone
Thank you Karen and Peter at Belvoir for all your help. your very professional and willing to go that extra mile for the tenants.... Read more
Tenant
3rd Dec 2013 (11 years ago)
D Magrath
Belvoir Rochester are definitely the best Letting Agents we have dealt with. They take both the landlord and the tenant into consideration and go above and beyond to ensure that everyone is happy.
Karen and Peter helped our family a great deal and put other agencies to shame with their values and conduct.
Keep up the excellent service and thank you for looking after us, we recommend you to everyone who asks us about letting.... Read more
Landlord
27th Nov 2013 (11 years ago)