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Estate Agents in Charlton
Benham & Reeves - Woolwich

Benham & Reeves - Woolwich

4.8

66 reviews

3 Victory Parade, Plumstead Road, London, SE18 6FL

Benham & Reeves Woolwich are an estate agent in Charlton. They mainly list properties in SE18, SE10 and SE13. Over the last 6 months, they've listed 11 properties, with 27 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.

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Monday Closed
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Benham & Reeves - Woolwich Reviews (66)

Have you used this agent?

bestesemiz

I highly recommend Di as an estate agent. He is incredibly efficient, always securing the best deals, and is someone you can trust completely. The process of finding a property with him is always smooth and stress-free. If you're looking for a reliable and effective estate agent, Di is your go-to person! Love him!!... Read more

1st Jul 2024 (26 days ago)

B G

**UPDATE** See Benhams response below. They have shared CONFIDENTIAL information without our consent (deposit amount) which probably sums up their approach. Please remove this immediately. Also, apparently getting a deposit back makes up for the comprehensive damage done to our flat (guess what, the true quantum is multiples of the deposit). Also- they refused to re-enter the flat for an inspection when we suspected subletting. I have this in writing should Benhams wish to dispute. And guess what, the flat was being sublet. There are so many examples of this sort of behaviour - and they were utterly reactive, waiting for us to chase them before ever coming back to us. Other things to note- they did NOT get three quotes (as per service agreement) for works required. There are honestly more examples than you can count of poor service. Genuinely awful. Original Review Put nightmare tenants into our property and then were terrible when it came to dealing with the issue. We ended up with a flat with burn marks in the walls and floors, punch marks on the walls and fridge, urine throughout the bed and carpet of one bedroom etc. The flat was also sublet too. Honestly cannot believe the good reviews here. Maybe we were just unlucky- but you want an agent who will be there for you if there are problems. Benhams are NOT that. Avoid at all costs.... Read more

10th Jun 2024 (7 weeks ago)

Y Mak

Knowledgeable and responsive staff. Fantastic services overall, from viewing, moving-in, and after-care. Huge credit to Shaun, Edelyn, and Miles.... Read more

22nd May 2024 (9 weeks ago)

M Luk

Thank you for the exceptional service provided. Their professionalism, attention to detail, and dedication made the entire process smooth and stress-free. I couldn’t be happier with the outcome and highly recommend Benham & Reeves to anyone in need of a reliable real estate agent.... Read more

21st May 2024 (10 weeks ago)

O Karakas

It has been a great experience. Very easy to reach out anytime needed and friendly service. Shaun was very helpful through out the process. A bit more explanation was needed with the fees but overall it was a smooth pleasures experience. Thanks for the help.... Read more

12th May 2024 (11 weeks ago)

H A

Not had the greatest experience. The beginning was great, the referencing process went smoothly and they were lovely at first however the issue started rolling in when we moved in. We were told some of the furniture came with the flat we moved in to, when we got there that was not the case. It turns out there was an issue with inventory and they promised to rectify it by buying us the promised furniture. We are still waiting for this however this could also be due to us taking our time picking out what we want. The first issue that arose was on the night I moved in. I was promised parking with the place, and was told that all I had to do was register the car with concierge. Concierge took their time giving me the parking sticker and placing me on the register (this is another issue i will cover later) and yet the next morning I woke up to a £60 fine. I made B&H aware who promised I'll get it cancelled once I appealed it. I appealed it with all the information that one of their agents told me to add and still the appeal was rejected, and if i wanted to appeal it again the fine would go up to £100. When I pointed out to the agency that this was through no fault of my own, I was blamed for not "placing a paper on my windscreen explaining that I was waiting for concierge to give me a parking sticker." Been renting with parking in these kind of establishments for over 7 years, never heard anything so ridiculous. Due to the concierge not placing me on the register as requested, I was stuck outside the car park at 11 Pm after I had been out for work since 7 am. I rang "emergency" security EIGHTY-SIX times and they did not pick up, but luckily someone came out the car park so I was able to go in. The few times I have spoken to security they have been extremely rude, which I have complained about and nothing. The £60 fine has left an extremely bad taste in my mouth, they didn't even offer to contribute towards it or even waiver some fees eg the gym sign up fee. I have also complained about the bathroom (which is mouldy) because it has no ventilation and the toilet water continuously runs, and nothing. There has now been a massive leak which I blame on their incompetence to act quicker. Just a pain overal, if I had known about these issues that I was going to face in a new-build (open since 2022) I would have gone somewhere else, especially for that price.... Read more

16th Apr 2024 (15 weeks ago)

F Graceffa

Assisted by Shaun, Edelyn and Joyce. All very helpful and professional.... Read more

16th Mar 2024 (19 weeks ago)

M Herfurth

Used Dinesh on my sale, who I highly recommend. He was always on hand, professional and provided an exceptional service. Really impressed from start to finish.... Read more

8th Jan 2024 (6 mo. ago)

D Pang

Shaun Tan has been very helpful and response promptly every time .... Read more

3rd Jan 2024 (6 mo. ago)

C Tong

We have been happy with the services of our agent, Shaun Tan. He has been quick to respond to any of our queries and generally very helpful, and the letting out of our flat and car park have been smooth.... Read more

15th Dec 2023 (7 mo. ago)

V Tse

Shuan and Edelyn are very professional and helpful! The apartment are also well manged by the agency.... Read more

6th Dec 2023 (7 mo. ago)

H Qazi

Exceptional team at B&R with a fantastic service from the first meeting all the way to tenant support! Edelyn, Shaun and Joyce are fantastic, extremely responsive and brilliant at their jobs. Highly recommended if you are looking for a property in the area.... Read more

31st Oct 2023 (8 mo. ago)

H Cheung

Shaun and Edelyn who assisted with your new tenancy are really help~... Read more

27th Sep 2023 (9 mo. ago)

L Cheung

We live here comfortably except the lack of broadband and very weak mobile network. Today the Hyperoptic broadband installation was completed and the most significant problem was solved. Shaun is helpful. Edelyn is excellent and enthusiastic. I recommend her to everyone.... Read more

26th Sep 2023 (10 mo. ago)

Y Shen

Dinesh has done a great job helping me with purchasing by chasing the solicitors on both sides!... Read more

21st Sep 2023 (10 mo. ago)

Performance stats

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