V Khobragade
John Payne has been very instrumental for the quick sale of my property in Woolwich Arsenal.
I have used their services previously both for purchase and selling. They have always been very professional, kind and truly understand the market.
My recent sale through Jack Power and his team was very swift. They were on top of every update from the solicitors to the buyers which helped in the speedy exchange of contracts. I highly recommend John Payne if you wish for a quick sale/purchase.... Read more
Buyer
30th Dec 2024 (26 days ago)
Ivanna
I want to extend my sincerest thanks to Can for his unwavering support throughout the entire process of purchasing our property. From the very beginning to the very end, he was incredibly supportive and consistently made me feel like he was acting in my best interest as his client.
Our situation was complex—we needed to purchase a property within an extremely tight two-month timeframe. Against all odds, Can made it happen. He went the extra mile, he diligently followed up with solicitors on both the buyer’s and seller’s sides, ensuring all documentation was accurate.
What truly stood out was Can’s accessibility and dedication. I could call him anytime, and he proactively called me every day to update me, check in on how things were progressing, and ask if I needed anything.
I simply cannot thank him enough. If everyone approached their work with the same level of dedication, professionalism, and care as Can, the world would undoubtedly be a better place. Thank you, Can, for everything—you truly made a difference in this process, and I’m incredibly grateful.... Read more
Buyer
14th Dec 2024 (6 weeks ago)
F Davies
Jack was hugely helpful throughout our sale process. We were on the market for a considerable amount of time as we had offers fall through. Throughout that process Jack kept us updated and maintained positivity throughout the process.... Read more
Seller
30th Oct 2024 (12 weeks ago)
L Megles
Exceptional Support from Jack Power !!!
I recently worked with Jack Power on a challenging 16-week property purchase, and his exceptional support made all the difference. Jack acted as a crucial buffer between myself and the seller, ensuring clear communication and pushing for results. He was always available to address my concerns, providing invaluable guidance and expertise. Jack’s dedication and proactive approach were instrumental in successfully completing the sale. Without his help, I doubt the purchase would have been possible. I highly recommend Jack Power to anyone seeking a real estate agent who goes above and beyond for their clients.... Read more
Buyer
6th Aug 2024 (25 weeks ago)
C Macleod
Can and Jack were very helpful with our house purchase, helping to chase the right people and apply pressure where needed. Their communication was great, too. They were always quick to respond and proactive in telling me what was going on.... Read more
Buyer
25th Jul 2024 (5 mo. ago)
R Blunden
We recently sold a rental property in Woolwich thanks particularly to Jack, and also Chris, at John Payne. Although this was a challenging sale for a number of reasons, Jack made considerable efforts to overcome various difficulties along the way, resulting ultimately in a successful sale at a good price. We also found Jack and Chris very personable and helpful in dealing with our queries, and offering advice throughout the sale. We would have no hesitation in recommending John Payne based on our recent experiences. Thank you!... Read more
Seller
14th Jul 2024 (6 mo. ago)
I Fernando-Baiao
Jack and the team have been absolutely wonderful to work with and have been really instrumental in getting a difficult sale over the line for my property.... Read more
Seller
9th Jul 2024 (6 mo. ago)
M Arnauts
Can Yilmaz was very personable, professional and knowledgeable when helping us buy our new place. It can be a daunting task but Can and Jack made it very seamless!
Thank you for your persistence and responsiveness.... Read more
Buyer
15th May 2024 (8 mo. ago)
M Chater
Jack and his team at John Payne Woolwich did a wonderful job and assisted the sale with great enthusiasm and commitment. I would recommend them to anyone selling in or around Woolwich.... Read more
Seller
8th May 2024 (8 mo. ago)
B chen
(Translated by Google) The service attitude is very good. Jack responded promptly. You can contact them when buying a house. Thank you for helping my parents buying their first home in the UK. Excellent service. Especially thanks Jack for timely response. Strongly recommended.
(Original)
??????? Jack?????? ?????????Thank you for helping my parents buying their first home in the UK. Excellent service. Especially thanks Jack for timely response. Strongly recommended.... Read more
14th Feb 2024 (11 mo. ago)
H T
If I could give them a zero rating, I would.
Avoid at all costs if you are selling your property which is not around Woolwich station or nearby.
They have shown no accountability, expertise, customer service or even common sense. It’s not just their inability to sell the property, but their generally poor attitude around doing so.
I did check these Google reviews before deciding to go with them, but the service didn’t live up to expectations.... Read more
Seller
12th Feb 2024 (11 mo. ago)
A Khan
The sales team at John Payne were incredibly helpful and knowledgeable when assisting with the sale of my flat in the local area. Greatly appreciate their calm and cool manner as well as always being free for a call or calling back if unavailable during what was at times a stressful period to get the sale complete. Jack and Chris thanks again for all your help!... Read more
Seller
14th Dec 2023 (1 year ago)
S Goodwin
I had a very good experience using John Payne in Woolwich. Both Chris and Jack were excellent to deal with throughout my property purchase. They were very easily contactable and helped move the purchase along wherever they could. I couldn't recommend them highly enough!... Read more
Buyer
6th Dec 2023 (1 year ago)
J Groombridge
Jack was extremely helpful in getting our move over the line and remained responsive to calls and emails throughout the process.... Read more
14th Nov 2023 (1 year ago)
H Ramzan
Whatever Jack Power is paid, he deserves double! I have never dealt with a more honest, straightforward and hardworking estate agent in my life. Jack was the primary reason my sale did not fall through. He would continuously chase both sides until we got a response. I completed on a property this week which would have taken much longer if it wasn't for Jack. Thank you so much!... Read more
Seller
10th Nov 2023 (1 year ago)
P Shaw
Jack was a pleasure to deal with from the beginning and his persistence and diligence throughout helped ensure that what turned out to be a very difficult sale eventually went through. Thank you Jack!... Read more
Seller
2nd Nov 2023 (1 year ago)
J M
Jack P assisted us with the purchase of a property in Woolwich area. Very responsive, pleasant to speak to and extremely knowledgeable re the market and process. Would definitely recommend.... Read more
Buyer
25th Oct 2023 (1 year ago)
I Campbell
Jack was exceptionally helpful throughout the process of selling our property, regularly keeping in contact to update us on viewings and after we had accepted an offer. We couldn’t have asked for a better agent!... Read more
Seller
1st Oct 2023 (1 year ago)
A Vaughan
Just wanted to take a moment to highlight how helpful the John Payne team have been during a recent property transaction. Jack was such a support and guide through quite a tricky process - I really appreciated how communicative and caring he and the team were throughout. Wouldn’t hesitate to recommend John Payne and Jack in particular to anyone looking for local property experts!... Read more
31st Jul 2023 (1 year ago)
J Alfie
From start to finish with our flat sale, Jack, Henry and Daisy were very helpful, supportive and proactive. More importantly for us, they were responsive. We really valued how they kept us regularly in the loop after every viewing and went above and beyond on some occasions - including being responsive on a Sunday when someone didn’t turn up for a viewing.
Very happy with our experience using the JP Woolwich team, and would highly recommend.
Jo and Alfie... Read more
Seller
2nd Jul 2023 (1 year ago)
G Froude
Highly recommended from start to finish. The service has been fantastic throughout and I am confident I would have had a really stressful experience without Jack and the team taking a lead throughout. Everyone has been really helpful and very responsive 0 would recommend to anyone selling in Woolwich as they have a wealth of experience in the area.... Read more
Seller
30th Jun 2023 (1 year ago)
A N.
I would warmly recommend Jack P. in the Woolwich John Payne Agency. He has helped me find my new place, has been prompt to connect & organise the viewings, super personable and obviously deeply cares & likes his job. The experience is stellar, in comparison with other biggest agencies in this postcode.... Read more
17th Jun 2023 (1 year ago)
L S1510
Jack was fantastic and I wouldn't hesitate to recommend him and John Payne (and I never thought I'd be saying that about an estate agent!)... Read more
15th Jun 2023 (1 year ago)
A Lopes
Very positive overall. Always helpful and responsive.... Read more
14th Jun 2023 (1 year ago)
G Shaw
They managed to sell our house and were helpful when updates on progress were needed.... Read more
Seller
13th Jun 2023 (1 year ago)
L hoang
We used John Payne to sell our property. We initially had Stuart come to value our property and explain the entire process to us. Stuart and Jack both arranged viewings for us and were very professional. We were kept up to date each week on the state of the market around our area and once we had accepted an offer, they were very responsive and on top of the whole process. Would definitely recommend.... Read more
Seller
13th Jun 2023 (1 year ago)
L Rouse
Assistant manager Jack Power was consistently fantastic to deal with during my flat purchase, from the first phone call (and viewing the same day) until completion. He was polite, accommodating and never pushy; knowledgeable about the area; responsive and kept in touch throughout the process and coordinated well between the vendor, solicitors etc. Highly recommended.... Read more
Buyer
10th Jun 2023 (1 year ago)
J Julian
Totally disgusting ???? with their waits ethic . I been viewing a property on Abby wood one week ago. I see , kind of like it and I decided to put an offer down for it . Past already a week from the time I did and I didn’t get any follow up or updates to regards . They take customers for granted and that isn’t the right way . …. They should be. Used as estate agents isn’t worth it .... Read more
2nd Jun 2023 (1 year ago)
R Burrowes
John payne have been amazing to work with in regards my property sale, kind understand and diligent true professional, I would recommend to all my friends and family. I would like to say a big thanks to jake he is a man of his word a true gentleman worth his weight in gold.... Read more
Seller
23rd Mar 2023 (1 year ago)
R Bedding
We had a great experience with John Payne when selling our property. Daisy was really friendly and informative at our first appointment, and Jack handled the rest of the process seamlessly. They had a really good knowledge of the area, and were really proactive in their communication and keeping the sale progressing. Would recommend!... Read more
Seller
22nd Mar 2023 (1 year ago)
P Lucatello
Jack and Daisy were great from the beginning until the completion date. Clear communication and very helpful throughout the whole process.... Read more
2nd Feb 2023 (1 year ago)
M Hames
I had the pleasure of working with Jack for the sale of my two properties in Woolwich. Jack was incredibly professional and knowledgeable throughout the process, and his colleagues also provided excellent support during the lengthy conveyancing process (thanks to Alison in particular). Jack and Alison were always available to answer my questions and guide me through the process, which made the experience much less stressful. I highly recommend Jack to anyone looking to sell their property.... Read more
Seller
15th Jan 2023 (2 years ago)
L Jacobs
No nonsense and easy to the point.... Read more
9th Dec 2022 (2 years ago)
C Yan
The team at John Payne were great in helping me complete my flat purchase. From showing to sales progression, they were very efficient. Their communication was frequent and clear, and they were always available. Even when I had to leave the country for an emergency, they continued communication and took into account the time difference for me.... Read more
Buyer
5th Dec 2022 (2 years ago)
Krish
Overall a brilliant experience! Very responsive and helpful throughout the whole process!... Read more
24th Oct 2022 (2 years ago)
S Cockburn
I had a positive experience selling my flat, and would be happy to use again.... Read more
Seller
12th Sep 2022 (2 years ago)
G Carroll
Jack Power was brilliant during a lengthy and tricky sales process. Highly recommend him.... Read more
Seller
8th Sep 2022 (2 years ago)
D Varley
Excellent service from the Woolwich branch of John Payne for my recent property sale, from the initial conversation, to getting it on the market - and then having an offer to accept on the first weekend of viewings. The great service didn't stop there, as Jack Power at the branch was instrumental in ensuring the sale progressed as fast as possible, keeping me updated and sane amongst it all. Thanks to all the team at John Payne Woolwich, very happy to recommend their very professional and friendly work.... Read more
Seller
24th Jul 2022 (2 years ago)
R ramesh
It was a great experience working Pernilla and Annie and they made the entire process very seamless and transparent. They are also very easily reachable via mail or phone for any queries. Highly recommend working with John Payne in case you're looking at properties/rentals in greenwich are.... Read more
19th Jul 2022 (2 years ago)
J Mercer
I sold my one bedroom apartment through John Payne in Woolwich, all thanks to Stuart Wood. Before appointing John Payne, I had an appointment with Stuart in my home and from the very beginning, Stuart was kind, honest, open and professional. It was apparent that Stuart would work above and beyond to sell my apartment. Stuart was very transparent and kept me posted with every little detail throughout the entire process, putting my mind at ease at this stressful time. Even once I accepted an offer and my sale moved over to a different department, Stuart kept track of the progress and kept me in the loop – which was very kind and above and beyond my expectations. Selling an apartment can be very stressful, but I guarantee you will have the best experience if you work with Stuart.... Read more
Seller
11th May 2022 (2 years ago)
K Kapoor
John Payne were communicative throughout and pushed with both sides solicitors to get deal done for a good time for both parties, I dealt with Jack power specifically and he was very diligent and professional towards getting the job done... Read more
28th Apr 2022 (2 years ago)
B Saberwal
Jack power is a totally brilliant negotiator. He is unbiased, which makes us buyers so much more at ease and willing to provide a great deal of info on the property in question. His knowledge of the properties we viewed should be commended and his manner is polite and non intimidating. Thank you Jack for making a very stressful process that but easier and nicer!... Read more
26th Apr 2022 (2 years ago)
L Andersson
We met Jack Power while looking for an appartment to buy. His conciencious, polite and dedicated approach made us commission him for the sale of my partner's house. The process was seamless and fast. Jack was very communicative so we knew what was going on at all times. My partner has accepted a bidd, and we are very pleased with the outcome, and with Jack's work.... Read more
Seller
19th Apr 2022 (2 years ago)
C Elkins
We switched agents to John Payne and noticed a tangible difference in service and expertise from the outset. Their photos were second to none.
John Payne added value to the process and showed a clear differentiator to other agents and those simply online. Their communication was great, they managed the buyer and also helped moved matters along swiftly to reach a successful completion.
Special mention to Stuart who was handling our sale.
.... Read more
Seller
25th Feb 2022 (2 years ago)
I taylor
Very soon from taking on our property we had a large number of viewings which resulted in an offer within 6 weeks.
The lease on the property and nature of the sale was a bit complicated but throughout the process until completion Jack and Stuart kept us informed and were always friendly, responsive and professional.
I would highly recommend them.... Read more
Seller
22nd Jan 2022 (3 years ago)
V DR
John Payne has a very impressive team managing their sales process. The team as a whole has collective experience and expertise that can be drawn upon however Jack Power merits a special mention. He oversaw our sales process and was always available on the other end of the phone should we need him. His proactiveness, professionalism and persistence are commendable.... Read more
Seller
23rd Nov 2021 (3 years ago)
L Lamur
Very friendly and professional outfit. Stuart managed to help us buy the flat and then sell it a few years later. Highly recommend!... Read more
Seller
22nd Nov 2021 (3 years ago)
D Iorga
Great service! We could’ve not done it without your patience, knowledge and continuous support with (what seemed like) never ending exchange process. Thank you for everything!... Read more
16th Oct 2021 (3 years ago)
S Singh
Superb service - 100% would use again (which I actually am doing!).
Despite delays with my management company and it clearly being a very busy time for property sales / purchases, Stuart at John Payne was great. I was always able to get an update from him and the team at John Payne step in well for each other whenever one of them is away / tied up.... Read more
5th Sep 2021 (3 years ago)
Francesca
Professional, quick response to all my queries. I would recommend, and plan to use again. Liam and Julie were both excellent.... Read more
30th Jul 2021 (3 years ago)
C Ly
The service in this office is just second to none and I would like to extend my best regards to Jack P. and Fatos who played an instrumental role in securing the property in the area.
As a first time buyer, I obviously had plenty of questions and thoughts around the purchase but they've both been extremely helpful in all aspects. An extra cherry goes to the rest of the team who were excellent in passing messages, answering phones, responding on emails etc in the absence of my "ordinary" agent.
Will definitely use them again and I can't recommend them enough if you are looking to buy, let, rent or sell
Regards,
Chidde... Read more
Buyer
21st Jul 2021 (3 years ago)
S Davies
From start to finish Jack Power from John Payne estates in Woolwich was very professional, efficient, honest and straight talking.
He was 100 % proactive and always on the end of the phone regardless of time of day.
He explained what should be done, tell you when and how it will be done, and deliver. Can't fault him and highly recommend him.... Read more
5th Mar 2021 (3 years ago)
N wilk
Just secured a property with John Payne, the process was smooth and Liam in particular was very responsive, professional, helped with every step & answered any questions we had. Highly recommend.... Read more
19th Feb 2021 (3 years ago)
P Tjoa
We are grateful to Jack Power and the team for persevering with the sale of our flat in Woolwich, which took over a year due to the lockdown and COVID-19. The communication during the conveyancing process was excellent and Jack and the team were very proactive throughout in helping us obtain certain documents necessary to progress the sale. They were effective, professional and friendly.... Read more
Seller
22nd Jan 2021 (4 years ago)
M Khan
31d Walmer terrace viewing.lied by the customer service and the agent didn’t come up totally liers never recommend to anyone... Read more
3rd Jul 2020 (4 years ago)
S Isler
I would like to publicly praise Mella Sanders and Acorn dealing with the endless issues my flat has caused. I would not have a tenant or income without them. Fatos was lovely when she listed my place and Mella has gone beyond the call of duty for my flat. Highly recommended.... Read more
Landlord
8th Apr 2020 (4 years ago)
E Kay
Initially exceptionally helpful with no holdups and a very speedy process however, as soon as the tenant was found and I told them no property management was required the communication ceased. Constant chasing was required on status and information, and they refused to give the tenants contact details until the day of the tenancy agreement which made arranging the key pickup with the tenant impossible.... Read more
Landlord
15th Nov 2019 (5 years ago)
M ali
Great customer service, very professional, with you every step of the process. Having spoke to and dealt with other agents, these guys are by far the best, Highly recommended if you want a sale on your house... Read more
Seller
30th Sep 2019 (5 years ago)
K Berecz
Acorn is a great estate agents I'd recommend happily. Especially Jack Power from the Woolwich branch, who was the first agent who really listened to me, and didn't try to sell me a shared ownership or a help to buy, he looked for the right property for us, listened to our needs very carefully. He was kind, helpful, flexible without the arrogant style you see in people working in this industry. He was a nice change after all the bad experience. Thank you Jack, it was a pleasure to meet you!... Read more
30th Sep 2019 (5 years ago)
J Martija
Jack was very professional and very prompt will all our dealings with him. He is very responsive and he did try to help us with getting our offer through. Unfortunately, the sellers did not accept. But he did manage to assist us as smoothly as possible and every step of the way.... Read more
30th Sep 2019 (5 years ago)
G Domizi
Buying my first property- the experience was excellent. My requirements changed during the process and Freddie Jacobs from the Plumstead branch listened to what I was looking for and referred me to the Woolwich Branch. Received a call straight away from Nicola with a property that was due to come onto the market. Viewing was carried out in a professional manner and included useful information about the local area. Nicola dealt with my enquiries in a positive and professional manner by taking me through the step by step process of buying a property and constantly kept me up to date. I would highly recommend if looking for an agent in the South East London region.... Read more
Buyer
5th Aug 2019 (5 years ago)
S Johnson
Very pleased with the way the sale was handled. Would definitely use Acorn again. Friendly and a pleasure to do business with them.... Read more
Seller
2nd Jul 2019 (5 years ago)
O Backry
No doubt, Acorn deserves praise. Excellent for work well done. No reservations, I would recommend this company to my friends.
ROB.... Read more
16th May 2019 (5 years ago)
K Biswas
Thank you so much for your professional service.Specially David Rogers for all you help.It made a huge difference having you at the end of the phone.... Read more
13th May 2019 (5 years ago)
J Xing
I highly enjoy all the service from Acorn. They are always able to provide the good quality property in the local. David Roger is the best hard-working agent that I’ve met. Great appreciate his help all along the process to purchase. If it possible, I would and should select Acorn again.... Read more
Buyer
7th May 2019 (5 years ago)