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HouseWorth

Mann - Woolwich

4.5

270 reviews

Opens tomorrow at 9:00am

1 Thomas Street, SE18 6HL

Miller is the trusted name for property advice in Cornwall and the South-West and has been for decades. Our award-winning Woolwich team is renowned for their local knowledge and commitment to delivering exceptional customer service throughout your property journey.

Opening hours

Monday 9:00am - 7:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

View all details

Mann - Woolwich Reviews (270)

Have you used this agent?

R Anibaba

As an individual that appreciates quality customer service, I can’t fault the team at Mann Woolwich. The guys were professional, attentive and more than willing to go that extra mile to make sure things ran smoothly. Thank you... Read more

23rd Sep 2024 (10 weeks ago)

M Tommy

Finding a new place can be daunting but dealing with the team at Mann Woolwich has made my experience smooth and effortless, really appreciate the team. Thanks for the efforts it doesn’t go unnoticed.... Read more

23rd Sep 2024 (10 weeks ago)

Kelechi

I’d highly recommend this branch to anyone looking for a property in the area. In particular I’ve dealt with a member of staff named Fawaz a number of times and he is super helpful and very professional!... Read more

23rd Sep 2024 (10 weeks ago)

mhmmfaysal

Great team, the manager Silva was thorough in his communication throughout the whole process. As a landlord, I would 100% recommend.... Read more

23rd Sep 2024 (10 weeks ago)

C Hamilton

Some things were fine, some were awful. For example, they suddenly changed my listing to 'cash buyers only' without consulting me. It didn't even make sense to do that as non-cash buyers with a sufficient deposit could buy it. As a result of seeing that, the person whose property I was going to buy told me that he could no longer wait for me to sell my property and pulled out of the agreement.... Read more

20th Sep 2024 (11 weeks ago)

K Lin

I recently inquired about a one-bedroom flat in the Woolwich area, which seemed to be listed at a very competitive price. Upon my initial call, the agent spent over 15 minutes gathering extensive personal information, including details about my move and salary, and assured me they would follow up the next day. However, I never received any call back. A whole week passed, and I had to reach out again to inquire about a viewing. After being told the property was finally available for viewing, they arranged me the same day. I traveled two hours round-trip, only to be left waiting for 15 minutes outside the property before receiving a call informing me the viewing was canceled due to “communication issues” with the tenants and “couldn’t get the keys from reception. They apologized over the phone and promised to reschedule the viewing and provide a room tour video the next day. Unsurprisingly, they disappeared and never followed through. This experience showed a complete lack of professionalism and respect for my time. I would not recommend this agency—they are unreliable, disorganized, and unprofessional.... Read more

12th Sep 2024 (12 weeks ago)

B J.

I as a landlord trusted my new apartment to this agent purely based on the reviews here. I must say I seriously doubt the authenticity of the many positive reviews. My property was marketed by Mann (Woolwich) for 21 days but failed to find any tenants. Despite the disappointing progress, they did not care about me as a client and provided pretty much no update or communication. The manager was away for a 2-week holiday leaving the team management a huge problem. On a Monday afternoon, I made 6 calls to the letting team via the general number but none of them were picked up. On a separate Monday afternoon of 7 August 2024, my new estate agent tried to call them for collecting the keys, but none of his phone calls were picked up again. This partially explained why after 21 days my property still found no tenants - people like potential viewers and landlords just could reach the letting team! So how people can book viewings to make progress for my property? I decided to move my property to a different estate agent without hesitation. This shows how fake Google reviews can be? I must say that is absolutely the worst estate agent I had experienced in the last 20 years. They don't show important qualities in client care, team management and communication. I could not imagine how an estate agent could not be reached by many phone calls over different days? It is clearly a no-brain decision to leave this agent alone and trust my property to other well managed agents with basic quality of client care. For basic things like availability date, they even initially put the availability date delayed by 2 weeks, despite the fact that the property is immediately available. Enough is enough - it is a wrong decision for me to trust my property to Mann - 21 days with no progress translated to nearly £2000 wasted in this void period. I have to be determined and move on though.... Read more

6th Aug 2024 (17 weeks ago)

C Clarke

Incompetent. Booked a viewing only to be told address was wrong on their website and was actually 30 mins away. Called 7 times (40 minutes before arranged viewing) before they answered the phone. Then travelled to viewing only to be ignored again. Just avoid these time wasters.... Read more

20th Jul 2024 (20 weeks ago)

C Thomas

Let me start by saying thank you to Michael and everyone that helped me in one way or another. Excellent support from start to begin. What i enjoyed most was the communication, i was kept informed the entire time and the process all happen very quickly. I was extremely impress in how professional Michael was i could call him anytime and he was always willing to accommodate me. I strongly recommend Mann Lettings, thanks again Michael because of you i am enjoying my new home.... Read more

28th Jun 2024 (23 weeks ago)

T Eleaka

This is the best housing agency i have ever seen in london , they are really intentional about what you want and very patient and approachable . A very big cheers to jessica , she was the letting agent that attended to me, she understand her job very well.... Read more

19th May 2024 (6 mo. ago)

A Balamurali

Had a seamless experience with Mann lettings in securing a property. Fawaz was really helpful in clarifying all enquiries and completing the leasing process... Read more

26th Apr 2024 (7 mo. ago)

C McIntyre

Total joke of a company. Negligent and just kinda not bothered from start to finish... Read more

20th Jan 2024 (10 mo. ago)

N gadde

WHAT A WASTE OF TIME Worst service. They never answer the calls. I have tried calling them up nearly 10 times yesterday at different times of the day. Not one call answered. What a waste of time.... Read more

6th Jan 2024 (10 mo. ago)

F Vieceli

I came in looking for general advice and knowledge within the property sector and Alex kindly took the time to explain the process and the best order to do things in. I had a much clearer idea on the process thanks to Alex , Jay and also Claudia who is a mortgage expert. Very professional from everyone.... Read more

11th Dec 2023 (11 mo. ago)

M Pilenas

My heating has broken down at property which i rent from MANN lettings, Bryony has worked efficiently and very professionally to get that sorted very quick, great service! Also i find prices quite affordable relevant to other letting agencies.... Read more

23rd Nov 2023 (1 year ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.