From first meeting with Steve, the branch manager, to Alex, our agent and onto Nicola, responsible for communication between offer and exchange, the service has been top notch. I rarely leave reviews as too often service levels in UK aren't what they should be - not so Winkworths Blackheath. Totally professional, friendly and communicative even when not good news at times. The whole team worked hard to get our sale over the line and went beyond anything I've seen from any other agent in the past - and I've bought and sold a few houses over the years. Thanks guys - a great job.
A Google User
The rental department is absolutely unprofessional and utter rubbish. The agent and I have arranged a day to view different flats in the morning. I have someone to look after my child because the agent told me he can't drive around to show me flats with a child in it as his insurance is not covered.
So the agent didn't turn up at the end without notifying me in advance and his colleague told me the viewings booked are not on the diary so they can't take me to view the properties because they have are 'short of staff' and 'busy'. I ended up wasted my time and money travelling and childcare because of this very rubbish and useless agent.
Very unorganised, unprofessional and irresponsible. Cannot imagine what kind of service I would receive if I rent through them.
I would recommend people avoiding it unless you want to wast your energy and time. Rent through some other agencies I'm sure you'll get much better service.
Kate is absolutely brilliant. I am so pleased with her services during the whole process of purchasing my first home. Her responses to my questions or email are always prompt. Doing her best to speed up the purchase process, help to communicate with the vendor, kept me up to date of the information and process, so I can chase solicitors ‘side due to their delays. Thank you so much!! She is very friendly and professional. Wouldn't hesitate to recommend
We have dealt with KFH Blackheath first as tenants in 2014 and now as purchasers. Both times their service and ethics have been excellent.
RJ Plumstead staff are extremely thoughtful, patient and considerate to your needs. We have not had a bad experience and we have both bought and sold through them on numerous occasions. Highly recommended.
After selling my property through Robinson Jackson (Plumstead Common Rd) I highly recommend them. They dealt with my sale with 5 star treatment from start to finish & Hazel & the others always kept me in the loop every step of the way!! If you are thinking of selling or renting your property in the area please give these guys a try!! You won’t be disappointed ????????