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Estate Agents in Charlton
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Charlton Property Market Summary
Sold price
£548,386
Sale time
18 weeks
Asking price change
-1.2%
Estate agent fee
1.7%
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Estate Agents
John Payne - Greenwich (West)
227 Greenwich High Road, Greenwich, SE10 8NB
Customer reviews (73)
Anne Barton
Daisy was everything we dreamed of from our estate agent: very knowledgeable, super efficient and determined to secure our sale at the best possible price. There were plenty of bumps along the way for us, not least the pandemic and ensuing lockdowns, but Daisy batted on and always looked for solutions rather than dwelling on the problems. I cannot recommend Daisy, and the brilliant team she leads, highly enough. Job done!
66 days ago
Raf P
Original review:
Be careful before buying a property from them.
I had agreed a price on a property they were marketing. Just before exchanging, they pulled out and sold it to someone else. The manager Glenn Maher was particularly unprofessional during the process.
Not only I lost the property, but also the fees for surveyor, mortgage, solicitor.
Update:
Mr Roberts,
I appreciate you looking into this matter. It is unfortunate you didn't find your agent's working style very aggressive, offensive and not up to your professional standards as my wife and I did.
I will not delete this review as you requested.
Thank you very much for reaching out.
1065 days ago
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Winkworth - Blackheath
5 Blackheath Village, SE3 9LA
Customer reviews (1)
Anonymous
Professional,realistic and honest.
499 days ago
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Kinleigh Folkard & Hayward - Blackheath
25-27 Montpelier Vale, SE3 0TJ
Customer reviews (110)
Lesley Covington
We highly recommend this agency. They communicated with us every step of the way and conducted viewings in a professional and considerate way. The team worked hard to secure us a very favourable sale price on our house.
73 days ago
Chanel Serville
KFH have been managing the property I let for the last 4 years and I have always found them to be extremely helpful and generally responsive. I have to break my tenancy and Kelly and the team were very quick to reassure me that they would do everything possible to find a replacement tenant as soon as possible which took a great worry off my shoulders. I have always been met with professionalism, respect and understanding which is not always the case with some other estate agencies.
1029 days ago
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Morgan Randall - Canary Wharf
Unit 2 Discovery Dock East, E14 9SH
Customer reviews (114)
A W
Top guys
137 days ago
jake higgins
By far the worst customer service that I’ve ever come across. We have lived in the property for almost 2 weeks now and still have not received the correct keys. They gave us one of keys and told us we had to get more cut because we moved in late! What is the most ridiculous thing I’ve ever heard! After complaining there eventually gave us another set but then the lobby key did not work! I was informed by the landlord that she had told them that they had to get the lobby key done by a specialist key cutter, they obviously didn’t listen to a word of that. We currently still do not have keys when I messaged them about it, I was told I had to return the keys because they were a lot of money! You can understand why it’s the worst customer service I have ever come across. They did not apologise for giving us the wrong set of keys they have not said that they are going to get more cut even though it is in the contract. The complete absurdity of this whole situation irritates the hell out of me! That I can’t even get into the property that I’m paying for.
But there is more! When we moved into the property of the hot water wasn’t working! It is still not working we have to get a new boiler! They said they checked it a couple days before we move in but the way the company is managed I very much doubt they did. We also have problems with the furniture that is unusable! The table in the living room is completely wonky the chairs scrape against the wooden floor, so at the minute I’m eating my dinner on the sofa. Until my order comes through on Amazon because God knows they are not going to get any new ones. Our double bed in our room has got wheels so every time we get on it I feel like I’m dancing on ice! The shower head is completely screwed! The doors to balcony do not open!
I could probably go on for days! Yeah so a long story short you are probably best off not using this company. Save yourself the stress and knew someone else I wish I did.
NaN days ago
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Foxtons - Greenwich
326-328 Creek Road, SE10 9SW
Customer reviews (63)
Ophélie Amada
Hafsa very quickly understood what we were looking for and was able to redirect us to the best option for us. A real time saver. I highly recommend.
52 days ago
Lizzie L
At least six days ago a plumber contractor working for Foxtons replaced a lavatory in a neighbour's flat managed by Foxtons and left both the lavatory and a large box in the garden of the property - see photograph. The main lavatory was found in the blue recycling bin. So far it has taken seven phone calls and over five days in an effort to get the dumped items removed. The staff at Foxtons are very pleasant and speak with silver tongues but again and again promises to take action have had no result. As the property owner is out of the country who did they think would take responsibility for the dumped items? At best they are inefficient, at worst they don't care.
NaN days ago
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John Payne - East Greenwich
11-15 Woolwich Road, East Greenwich, SE10 0RA
Customer reviews (81)
James Johnson
John Payne Greenwich (both East and West branches) have been superb in all our interactions with them. We bought our flat in Greenwich through John Payne 4 years ago and were very impressed then, so decided to use them when the time came to sell the flat. We're delighted to report that they have been fantastic throughout the sale process too.
Sue (Susan Denny) and Alison McAdorey have been professional, responsive, extremely helpful at all times and have made what was generally a very painful process significantly smoother and easier than it might otherwise have been.
We had a fair few bumps along the way and the team at John Payne guided us through each of them - we cannot stress enough how pleased we are with their service and we would highly recommend to any potential buyers or sellers.
9 days ago
amintirile1
I would give 0 If I could. I wanted to rent a property in Vanbrugh Park Road SE3 7NH through this agency, the agent Nathan . I have given them my offer and they agreed it ,,
Dear Ivan
Firstly, congratulations on your offer being accepted subjected to references.
Then i have given them all my details and £500 thirst deposit and what I've got at the end from them just two days before to move in
,,Hi Ivan
Thank you for your time today.
As discussed the landlord has now decided against proceeding with the let at the price offered and would like to do the works herself and would like you to increase the offer,,
I would not recommend this agency to anyone, just wasting time and you can get homeless same as me.
957 days ago
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