C Kim
I got new house from this property I highly recommend it!?? Ivan and Silvana help me a lot :)... Read more
5th Jan 2025 (19 days ago)
A SHOMBERT
I am extremely satisfied with Benham & Reeves. The whole team has been very supportive, helpful and offered an honest advice and answered all my questions and concerns. The whole process of renting including referencing etc was quick, it took about a week and I was ready to move into my flat within 2 weeks.
I would like to mention Ivan, who was brilliant, very professional, respectful and easy to deal with. Also, Silvana was exceptional, not only very helpful, meticulous and efficient, but also kind, caring, patient and understanding. Lastly, I would like to mention Peter, who made sure that I am happy in my new place and that everything is fine.
I would not hesitate to recommend Benham & Reeves to anyone looking for a place to rent. They are exceptional!... Read more
Tenant
3rd Jan 2025 (21 days ago)
C Smith
Have a long term relationship with the B&R team who provide a full “concierge” service. Not cheap but provide value for money.... Read more
3rd Jan 2025 (21 days ago)
V Ho
Very professional agency that covers from sales to leasing. Ivan Hrissimov found a tenant for my new property before handover was completed. Communication was fast and easy. Highly recommend.... Read more
Landlord
3rd Jan 2025 (21 days ago)
D Pramanik
Ivan Hrissimov From the Highgate branch has been a great Estate Agent. I have been with the company now for 10 years. Ivan is always professional, knowledgeable and helpful. The team that he works with are all great. They really go the extra mile.Overall I would highly recommend this estate agent.... Read more
1st Dec 2024 (8 weeks ago)
Z Zang
So disappointed with the service. We rent a flat but the vent is constantly on during midnight, we can’t fall asleep and the agent fooled us from the beginning. They didn’t let us talk with the previous tenant about how they feel. We rent the flat without knowing the noise pollution, and complain about it many times still got no solution. I need to take pills to help me sleep now, also caused me anxiety. Don’t trust anything from the agent, worst service ever.... Read more
Tenant
31st Oct 2024 (12 weeks ago)
A Hamilton
I have enjoyed a wonderful relationship for 15 years with Ivan and Silvana at Benham and Reeves. Ivan has always gone that extra mile to make things as simple as possible for me! I would highly recommend Benham and Reeves they certainly look after you!... Read more
15th Oct 2024 (14 weeks ago)
R Ceillier
Great service and Ivan made the transaction so smooth and reliable. Would recommend their services, efficient and professional.... Read more
2nd Oct 2024 (16 weeks ago)
Shirley
Very efficient and helpful!... Read more
1st Aug 2024 (25 weeks ago)
M Cesalova
Me and my boyfriend have had a good experience with Benham & Reeves. Our agents Silvana and Ivan were super helpful and quick with answering any questions we had, move was smooth and easy. Our new home is beyond what we expected, super happy!... Read more
Tenant
1st Aug 2024 (25 weeks ago)
S C
We were mid-conveyancing on a property through another Estate Agent as FTB’s when it was sold without warning by Benham & Reeves to other buyers. We lost our new home, our legal fees, our survey costs, mortgage offer, and low interest rate. We even started looking at furniture!
Benham & Reeves not only condones “gazumping,” but clearly encourages it. What a shame that such a long standing institution has such unethical practices and little integrity.
Response: Nowhere did I say I registered with you and nowhere did I say you were unlawful. I said gazumping, which you welcome, is unethical. Any house buyer in the country would agree. Your practices and actions as a company directly affected me in my house purchase, so I left a review - to call me “unethical” for writing it is ludicrous. Buyers should be made aware of which estate agents have no problem encouraging gazumping so far into conveyancing. If you find this “perplexing,” that’s even more concerning.
My conveyancer was utterly appalled by you and your sellers (who were a faceless property investment firm).... Read more
Buyer
5th Apr 2024 (9 mo. ago)
J L
Very professional from our first interaction with Ivan (the agent) to all staff supporting our move into the apartment - Madhav, Ionut, Silvana. Thank you!
Definitely recommend Benham & Reeves.... Read more
Tenant
25th Mar 2024 (9 mo. ago)
S Baykan
Good communication and services. 3.5 years in my tenancy Ivan, Silvana, Ionut and the team are always responsive... Read more
Tenant
8th Jan 2024 (1 year ago)
E Ball
Di, Joanna and Sylvie were fantastic. Super clear, transparent and trustworthy. They've handled everything fast and efficient, no hidden costs or issues. Now happily living in Camden!... Read more
Tenant
8th Jan 2024 (1 year ago)
M E
Extremely pleased with B&R and Di Gong in particular. Thank you very much for the excellent service.... Read more
15th Dec 2023 (1 year ago)
B Kryska
Very pleasant experience, moved in within 2.5 weeks of initial contact.... Read more
1st Aug 2023 (1 year ago)
M Fonseca
I recommend Benham & Reeves.
The communication was very good from both Ivan and Silvana.
The process from visiting the apartment until the final steps of renting were very straightforward and quick. I hope this continue for our whole tenancy.... Read more
Tenant
29th Jul 2023 (1 year ago)
J Alexandre
Very smooth communication and quick process for our rental agreement managed by B&R. From the initial visit with Ivan to the final steps getting the keys, as well as email communications with Silvana, no issues whatsoever. Hope this relationship remains strong for our whole tenancy.... Read more
Tenant
27th Jul 2023 (1 year ago)
I Barlian
I had such a difficult time to find a flat in London and have talked to so many agents for weeks, but none of them are nearly as good as Ivan! He & Silvana really helped me a lot during the whole process and always replied very quickly to my emails. They explained all of the process clearly to me and very understanding of my situation moving from outside of UK. I can't ask for better people to assist me, 10/10 would recommend!... Read more
14th Jun 2023 (1 year ago)
A Ho
Ivan Hrissimov from Benhams is great! He is super helpful and responsive! Best agent ever and I trust him to get the job done! Thank you!... Read more
28th Mar 2023 (1 year ago)
E Wu
From handling documents to maintenance, Benham & Reeves - Highgate has been very professional, efficient, and helpful. Thank you Ivan, Thuraya, and Tamae for your very swift, clear, and professional communication and instructions. Definitely recommend Benham & Reeves - Highgate?... Read more
7th Oct 2022 (2 years ago)
N Zawaher
Everyone has been super helpful at Benham & Reeves - Highgate from the very beginning of my tenancy. I'm really happy for how responsive everyone is and especially the property management team!... Read more
Tenant
21st Jul 2022 (2 years ago)
L gallagher
Ivan and team were as always extremely helpful as we transitioned new tenants into our property. The service they provided was both professional and efficient. Ivan was always available for advice with a very quick response time and we will continue to recommend you as a company.... Read more
Landlord
7th Jul 2022 (2 years ago)
L kastora
Great service! Extremely helpful. Booked a house in London whilst in Aberdeen, and the move has been seamless! Thank you!... Read more
Buyer
17th May 2022 (2 years ago)
C pascal
I have had 15 years of excellent service from Benham and Reeves Highgate lettings office, thoroughly helped by having the same team throughout.
Having made the mistake of trying another letting letting agent on the principle that competition is beneficial and having had a lot of time wasted
by that agent (costing considerable loss of rent), I am happily looking forward to greeting my new Benham and Reeves introduced tenants next week. Thank you!... Read more
Landlord
25th Mar 2022 (2 years ago)
V S
I would like to thank Ivan and Thuraya from Benham & Reeves for making the process of settling into the apartment very smooth. Ivan went above and beyond in making sure the house was painted before I moved-in even though it was not agreed beforehand. Thuraya was patient and understanding when I was facing payment related issues. I highly recommend the staff and the company for ensuring top notch experience for the tenants.... Read more
Tenant
21st Feb 2022 (2 years ago)
L teo
Being a long standing landlord with B&R, my experience working with both Ivan Hrissimov and Ms Thuraya has been a pleasant journey. They were professional and responsive. However, I hope to experience improvement in the finance timeliness in transferring my rentals. That seemed to be a perpetual pattern of delays.... Read more
Landlord
28th Jan 2022 (2 years ago)
B Daniels
Great service throughout from arranging a viewing to signing the tenant agreement. They work to ensure that there is a suitable landlord/ tenant match that works for both parties.... Read more
4th Sep 2021 (3 years ago)
K C
Having rented for years in London I have grown wary of estate agents. But I shouldn't have been here, Eren was absolutely amazing from start to finish and I'm so grateful for all his help!... Read more
Tenant
14th Aug 2021 (3 years ago)
P Xu
Abbas Efir is great and helps my wife a lot on property management!!!... Read more
Landlord
2nd Jul 2021 (3 years ago)
C Kung
Abbas is very helpful, efficient and provide prompt service. Really appreciate his effort. He is really worth to have 5 stars.... Read more
1st Jul 2021 (3 years ago)
S Tang
B&R team is very helpful and efficient, they have many staff for different aspects of work, very detailed and fast respond. Especially the Property Management Administrator Abbas Efir. Recommend their service indeed!!... Read more
23rd Jun 2021 (3 years ago)
E Cohen
Eren Ersoy from Benham & Reeves Highgate was incredibly helpful in helping me secure a tenancy under trying circumstances. He took the time to understand the position I was in and truly went above and beyond to fulfil my needs as a tenant. He remained sensitive about a recent bad experience with another agency and made me feel calm throughout the process. Would highly recommend, especially if you need someone who actually listens to you and honours your wishes.... Read more
Tenant
9th Jun 2021 (3 years ago)
S Sitharthan
We dealt with Eren from Benhams Highgate branch, who showed us properties and helped us secure a new place. He’s been extremely genuine, friendly and helpful. We always felt at ease and assured during the process, and he addressed all of our queries and concerns in a very responsive manner. I’d thoroughly recommend him if you are in search of a property in the area.... Read more
9th Jun 2021 (3 years ago)
C Costa
Mr. Abbas Efir (Benham & Reeves) has provided me with excellent service. He is polite and prompt in his replies. I have also found him to be very efficient. He is an asset for Benham & Reeves Lettings.
This post is made on behalf of Dr. J L Da Cotsa... Read more
Landlord
17th May 2021 (3 years ago)
D Binder
The entire team including letting, maintenance and accounting consistently provide an excellent service for my property.... Read more
Landlord
11th May 2021 (3 years ago)
A User
Very impressed with the service I got while looking for a new flat to rent. I had the best experience with Eren as a negotiator, he was always very responsive, honest and efficient. It is the fastest and smoothest renting experience I have had thus far. Recommend this branch 100%.... Read more
Tenant
6th Apr 2021 (3 years ago)
D Lonergan
Another property let for me by Abbas at B&R. Always impressed with the efficiency and professionalism in which they let and manage my properties. I would have no hesitation in recommending the staff and the company.... Read more
Landlord
3rd Apr 2021 (3 years ago)
P Rotolo
A special and huge THANK YOU goes to @Abbas Efir at Benham and Reeves. He is a wonderful person, always available and ready to help in any situation. He always replies politely and quickly making things happen. Thank you Abbas for your professionalism and kindness.... Read more
31st Mar 2021 (3 years ago)
J Kudia
I had an amazing agent! His name was Eren. Really helpful and was able to sort everything out very efficiently and quick. Would 100% recommend!... Read more
30th Mar 2021 (3 years ago)
J Chu
Benham & Reeves were very quick to get me 2 quality tenants. Happy with their service. Worked with Abbas, and he provided good property mgr support services.... Read more
Landlord
24th Mar 2021 (3 years ago)
G winter
Wow real first rate agency company.. Found me a tenant so fast which meant I had to find another flat suoer fast which they managed to find in Kew!!... Read more
Landlord
23rd Mar 2021 (3 years ago)
C Draper
Good personal local service with longstanding staff... Read more
18th Mar 2021 (3 years ago)
A Saka
I always find this whole process of moving in London extremely hard and this company, especially their agent Eren made it a lot easier for me. I without a doubt can say I appreciate working with them.... Read more
24th Feb 2021 (3 years ago)
P Mallinson
I recently worked with Ivan and Thuraya at Benham & Reeves - Highgate on the rental of a house. They were both incredibly helpful, supportive and responsive. It made the whole process, quick, straightforward and really a pleasure. I would recommend Benham & Reeves without hesitation and would look forward to working with them again in the future. Many thanks Ivan and Thuraya!... Read more
Landlord
31st Jan 2021 (3 years ago)
Daniele
Fantastic company, they always help me with any issue I can have with my flat!... Read more
Tenant
22nd Jan 2021 (4 years ago)
C Juckes
I have been renting a flat out through Benham & Reeves Highgate for around 15 years & am constantly impressed by the efficiency of their staff. They understand the local market & the need for reliable tenants. I would not consider renting through anyone else.... Read more
Landlord
9th Dec 2020 (4 years ago)
A Quayle
Ivan and the team are helpful, transparent and great to deal with. We have used them for years and would really recommend them.... Read more
29th Sep 2020 (4 years ago)
J Romero
Terrible real estate agency. Five months into my tenancy, my partner and I found ourselves trapped in the building, with no alternative door or escape exit. This happened because the real estate agent did not provide us with a full set of keys.
They had guaranteed us that only two of the locks for the only way out of the building were functioning and that there was no need for the key for the third lock. To our surprise all three locks were being used by other residents within the building.
When I tried to address this issue with the property manager, he responded rudely and on the defensive. It was only when I threatened with legal action that they provided me with the full set of keys.
They did not seem to realise that having no access to an escape route, is a huge health hazard.
Furthermore, it’s been two weeks since I’ve moved out and have been trying to reach them to settle on the deposit and they have ignored every single email my partner and I have sent.
AVOID like the plague!... Read more
Tenant
11th Aug 2020 (4 years ago)
B Edizel
During flat search, it is very usual to met with some agents that they only try to get your money. Peter and Ivan from Benham & Reeves Letting Agents were not one of them. Thanks to them, I rented a very nice flat in Highgate, London. They are experienced and kind agents which makes a huge difference. Definitely recommended.... Read more
Tenant
27th Feb 2019 (5 years ago)
O Cooks
Good staff, helpful... Read more
13th Sep 2017 (7 years ago)
J Bosson
I just moved to a flat in Highgate managed by Benham & Reeves. Everything went very smoothly and they have been a pleasure to deal with.... Read more
Tenant
12th Oct 2016 (8 years ago)
M Denholm
I recently dealt with Benham & Reeves' Highgate office when finding a new rental property and found them to be excellent.
Soolmaz was very helpful since our initial viewing, as have other members of staff who have been in contact. The whole process was very smooth - better than other agents I have encountered in the past.... Read more
Tenant
29th Oct 2015 (9 years ago)
H Bravo
I'm impressed and very pleased with the service I've been receiving from Benham and Reeves. I would like to especially thank Soolmaz and Thuraya for their high level of professionalism, efficiency, helpfulness, integrity, and for being there when needed.
I congratulate you on your outstanding professionalism at Benham and Reeves.... Read more
9th Sep 2015 (9 years ago)
S Pugh
Very professional and friendly. Would not hesitate to recommend.
Thank you.... Read more
23rd Jul 2015 (9 years ago)
A Samuel
Finding tenants was quick and painless, and when it came time to give them notice to vacate this was also handled efficiently and our emails responded to promptly.... Read more
Landlord
13th Jun 2015 (9 years ago)