L Jin
It was a great experience renting with Kyle Matthews and Sylvie Leslie, from the initial viewing of the property right through to the day the deposit was returned ?the whole process was smooth and very efficient, thank you for all your support.... Read more
Tenant
8th Dec 2024 (6 weeks ago)
A Mak
Thank you for your great service, Sarah Edwards!... Read more
5th Dec 2024 (6 weeks ago)
C Bell
Excellent service, Kyle and Veronica made the process seamless. Have dealt with any issues that arose but has been a great experience. 5/5 recommend !... Read more
2nd Dec 2024 (7 weeks ago)
S kim
I couldn’t recommend Benham and Reeves enough, particularly Kyle and Veronica.From the initial viewing till now, they have remained the most professional estate agents I have worked with.thank you... Read more
2nd Dec 2024 (7 weeks ago)
D Low
Thank you so much for Abbas Efir's great effort. Prompt reply and action!!!! All issues solved smoothly. What an excellent work. Always reliable and worry free from Benham & Reeves - Nine ELMS 5 stars!!!!!... Read more
7th Oct 2024 (15 weeks ago)
N Mesmari
Professional, polite, and very efficient.... Read more
10th Jul 2024 (6 mo. ago)
A Aa
The team is helpful, especially Sylvie Lesliesnd Sara.
I highly recommend them.... Read more
28th Jun 2024 (6 mo. ago)
J Shi
Property Manager George Georgalli is very helpful. Always reply timely and very helpful... Read more
18th Jan 2024 (1 year ago)
C Mak
The Benham & Reeves team (including Sylvie Leslie, Veronica Souza, Francesca Sapiano, and Kyle Mathews etc.) has provided us with very effective and efficient service in managing our property in London for many years now. We are very pleased with their service.... Read more
Landlord
8th Jan 2024 (1 year ago)
S Leung
Before connecting with Benham & Reeves, I had little knowledge about the organization. However, my interactive with Kayleigh, followed by a long-distance telephone call with her, changed the perception completely. Ever since my property had let out, Kayleigh proved to be a game-changer by paying a courtesy visit to my property and then explained the situations and conditions being occupied by the tenant in details to me, so that I could take immediate action to deal with the tenant. It was at this crucial moment that Kayleigh reached out to me, offering her assistance. I am thankful for Kayleigh comprehensive explanation throughout various stages, insightful and professional advice on property management. I also appreciate Kayleigh's work attitude, as her dedication and efficiency of replying to emails have been truly inspiring.... Read more
Landlord
5th Jan 2024 (1 year ago)
O Ambushed.tv
By far the best rental experience that I've had in London! And I've had a lot.... Read more
Tenant
5th Jan 2024 (1 year ago)
L Li
Kyle Matthew did a great job looking after my unit. Keep up the good job Kyle!... Read more
Landlord
3rd Jan 2024 (1 year ago)
V Stein
Very happy with my letting agents Kyle and Veronica.... Read more
Landlord
8th Dec 2023 (1 year ago)
E zhang
Excellent service !... Read more
9th Nov 2023 (1 year ago)
A Rimdap
I have been renting a property through Benham & Reeves for nearly 2 years now. My property manager, Kayliegh has been amazing, super responsive and available even outside of office hours for some issues that I have had with my flat. In a city full of greedy landlords and even greedier estate agents, I honestly don't have a bad word to say about my experience with this company and I will definitely be using them to rent properties in the future.... Read more
Tenant
6th Nov 2023 (1 year ago)
G Lindsay
Looking to rent a property in the Battersea new developments. Kyles' knowledge of the different developments was exceptional. Thank you... Read more
3rd Oct 2023 (1 year ago)
??
I am happy with the services provided, especially Kyle and Veronica, they help me a lot.... Read more
1st Sep 2023 (1 year ago)
S Alenezi
I rented an apartment in nine elms, the whole team and the property manager were very professional and helpful. Good response time and they were available whenever I needed.... Read more
Tenant
23rd Aug 2023 (1 year ago)
S Quek
I was not not very impressed that the apartment was kept vacant for such a long time. There were no communication nor feedback. It was only acted on when we chase. The tenancy agreement was done quite badly, many mistakes and poor communication between sales and operations.
Hope this feedback will result in improvement.... Read more
Landlord
5th Jul 2023 (1 year ago)
J Huang
I have been cooperate with Sarah at Benham & Reeves for many years and had great service experience for the past few years. She is efficient in handling all the housing matters and always find suitable tenants for my property. Strongly recommend Sarah and the team if you have property needs in London!... Read more
Landlord
26th Jun 2023 (1 year ago)
J park
It was great working with Kyle and Veronica. They made the whole process very smooth. Thank you!... Read more
12th Jun 2023 (1 year ago)
C T
Rahim and Anne did an excellent job with finding an amazing apartment! I highly recommend Benham & Reeves - Nine Elms.... Read more
12th Jun 2023 (1 year ago)
V Li
B&R is the first rental agent I sought help upon arriving the country and it hasn't disappointed at all!
Thanks to the professional help (and very patience) of Rahim and Anne that helped us navigate through the process-- many unfamiliar to us as first-time renter in the UK-- we've secured our rental spot and are now enjoying our life here in London. Big thanks again!... Read more
Tenant
18th May 2023 (1 year ago)
G Varghese
The moving in process was quick and hassle free. Rahim and Anne were really helpful in every step of the process.Thanks for all the help extended... Read more
18th May 2023 (1 year ago)
I Balaksha
Thanks Anne for assistance with renewing our tenancy agreement, very professional service.... Read more
Tenant
17th May 2023 (1 year ago)
F G
Thank you to Nick to handle my letting in Dicken yard promptly and efficiently …... Read more
Landlord
12th May 2023 (1 year ago)
C Ng
Thank you Raj and Anne. Both of you are helpful... Read more
11th May 2023 (1 year ago)
S Dalton
I've had a great service from Benham and Reeves from the first day I contacted them re. a rental flat in Feb. 2021 Wesley was exceptionally helpful and efficient as covid measures were still in place. Any maintenance issues are dealt with easily and without delay by Alina. In fact any members of the Benham and Reeves team that I interact with are splendid.... Read more
Tenant
11th May 2023 (1 year ago)
P moayed
I would like to appreciate all the support that I have received from Benham & Reeves and tombs up for their excellent work ethic and conduct, specially Raj, Ann and Sylvie.... Read more
11th May 2023 (1 year ago)
C csycheng@aol.com
We have a number of rental properties fully managed by Benhams in Beaufort Park. We have always found them to be extremely professional and offer a personalised service. Rahim Velji (lettings) and the rest of the lettings/maintenance team, always go above and beyond to help us. They have found good tenants who keep the property in excellent condition. Even though you might pay a little bit more in terms of management commission fees, you are paying for the 5* service and a stress-free fully managed service. Thank you Rahim for your hard work.... Read more
Landlord
10th May 2023 (1 year ago)
V leung
They were very efficient on finding us tenants for our new properties!
Name of agent: Zak Taylor... Read more
Landlord
9th May 2023 (1 year ago)
P Mccann
I’ve been a customer of Benham &Reeves for 15 years now
I found their service to be excellent. I recently let my apartment in Highbury Square in London. Ivan Hrissimov was great support and everything was done to my complete satisfaction... Read more
Landlord
9th May 2023 (1 year ago)
S Chooi
B&R started solely as a letting agency, and has built on its strength of matching tenants with landlords. Yohji Tsuji at B&R Fulham Reach was extremely responsive and efficient in getting my apartment rented in no time, after the previous tenant moved out.... Read more
Landlord
9th May 2023 (1 year ago)
S Stylianou
Wesley Ramsey... Read more
5th May 2023 (1 year ago)
W yau
My rental contract renewal was super smooth. B & R notified me early enough and processed the paperwork seamlessly.... Read more
Tenant
2nd May 2023 (1 year ago)
Y Chen
B&R is a professional agent with outstanding service. George is a very friendly and kind person. He helped us sorting out all the issues occurring during tenancy and checking out including deposit release. Really deserve a positive feedback.... Read more
Tenant
28th Apr 2023 (1 year ago)
A Popov
End-to-end smooth and clear process with real time support and guidance, which was especially important for me as the first time tenant in UK. Special thanks to Wesley and Fiona for all the support!... Read more
Tenant
25th Apr 2023 (1 year ago)
T Kumeling
We had a great experience with Benham & Reeves. Ivan did a great job showing us the apartment and guiding us through the process. Silvana was very prompt with sending over all the documents and information we needed.
Thanks for helping us out.... Read more
25th Apr 2023 (1 year ago)
M Ibrahim
I have been living in London for a long time and have dealt with several agencies, but to be honest, this agency is distinguished. Their treatment is sophisticated and they are very friendly, especially the wonderful Fiona and Wesley... Read more
24th Apr 2023 (1 year ago)
J Wong
Benham & Reeves has been handling the rental of my UK properties for the last few years, and I have nothing but praise for them! I am based far away in Singapore, but the team answers all my emails promptly, and professionally. In particular, I would like to especially thank Di Gong and Yoshi Tsuji who have both been excellent and very efficient in handling all the housing matters! I am very happy and relieved to have found such a wonderful team to take care of my overseas properties so I can be at peace! I strongly recommend them!... Read more
Landlord
22nd Apr 2023 (1 year ago)
S Liu
Very patient rent service with Shaun and Edely. Much appreciate on help us find new home!... Read more
Tenant
19th Apr 2023 (1 year ago)
T Talha
I had a terrible experience with this real estate company. They deceived me about property prices and engaged in unethical practices.... Read more
12th Apr 2023 (1 year ago)
H Crook
Had a great experience working with Di, Zak and Jade on finding my new rental property. From initially viewing the property, right through to the day I moved in, the process was smooth and very efficient. Cannot fault the team, and thank them for all their support. Would 100% recommend Benham & Reeves to anyone else in the future.... Read more
Tenant
5th Apr 2023 (1 year ago)
L terryxinqun
Excellent Service! Well Done Japanese Desk!Yoshi Tsuji, and Anna and the team!... Read more
5th Apr 2023 (1 year ago)
G Colson
We had a wonderful experience letting through Benhams. Di and Jade were particularly helpful, highly communicative with no questions or queries were left unanswered.... Read more
Tenant
31st Mar 2023 (1 year ago)
A Alnajjar
Professional service , great letting management, dealing with everything from start to end, a special thank to Kyle Matthews and Max Qian... Read more
Landlord
30th Mar 2023 (1 year ago)
K Ati-John
Extremely satisfied with letting agent, Rahim Velji for the entire process. Every step was executed with the utmost professionalism. From one tenant to the other, it took 10 days with an upward review of the rent. It was a great collaborative effort from the entire team.... Read more
Landlord
29th Mar 2023 (1 year ago)
A Sabbour
Benham & Reeves is the greatest agency I've dealt with in London out of all of others. From the time the leasing agreement was signed until check-out, everything was really efficient and seamless. I wholeheartedly endorse Kyle since he is an excellent agent who's been exceedingly attentive. The property manager, Max, has also been very accommodating and responsive. An excellent experience overall.... Read more
Tenant
23rd Mar 2023 (1 year ago)
H Pittham
I’ve been a client of Benham & Reeves for a number of years now and can say first hand the property managers and all the staff are very helpful and attentive responding to any queries efficiently. Very grateful for the help I have received during my tenure and with contract renewals, special thanks to Sarah and Veronica. I would highly recommend Benham and Revees to anyone looking for a reliable and professional letting agency / property management services.... Read more
Landlord
20th Feb 2023 (1 year ago)
A Wang
Great service from Benham & Reeves, especially my letting agent Sarah and Veronica.... Read more
Landlord
30th Dec 2022 (2 years ago)
R Mak
Very professional service! Thank you so much! Kyle Matthews.... Read more
23rd Dec 2022 (2 years ago)
S Ahmed
Many thanks to Mr. Wesley for his wonderful treatment and good services to me... Read more
23rd Dec 2022 (2 years ago)
D Tan
Great letting experiece, quick tenant offer through to completing the paperwork and receiving funds!... Read more
Landlord
8th Oct 2022 (2 years ago)
J Lamont
We were very impressed by the letting agents, particularly Kyle Matthews. He was exceptionally helpful.... Read more
Tenant
7th Oct 2022 (2 years ago)
? ?????????
Thanks Sarah ????... Read more
7th Oct 2022 (2 years ago)
B Lambert
Has great lettings guys who are let down by property manager and vacation department.
Very slow return of deposit and repairs.
I wouldn't use Benham's again after trying to get our deposit back for over a month so far.
They had attempted to take over £1500 of a £2250 deposit citing issues that were reported when we entered the property and reduced the amount down to less than £250 for minor issues ("£120 for scuffs to walls") and still has not returned deposit after 30 days of being out the property and us agreeing to the amount.
During tenancy, many things were broken in the brand new build and Benham's were slow to be repair and replace.
Landlords and Tenants beware, If you have a choice of agency between Benham Reeves and another. Run to the other!
If you do go with Benham's and get Syed as your property manager then your in for a ride.... Read more
Tenant
10th Jun 2022 (2 years ago)
B Halaby
From the first time you call Benham and Reeves you're treated with great attention...this won't stop when you sign the contract and you move in, it will go way beyond to the smallest guidance you migth need. You will always finds them there to help and support. Thanks Kyle for the great service.... Read more
Tenant
9th Mar 2022 (2 years ago)
D Chan
Great service and exceptional customer experience as usual. Have been a long term (more than 10 years) client with B&R for our London property needs and requirements. Sarah was able to deliver the latest tenancy deal that meets our desired outcome/results. Another great job most effectively and efficiently done!... Read more
Landlord
23rd Jan 2022 (2 years ago)
J wang
I was able to live in London in a very affordable property thanks to Benham and Reeves elms.Sarah Edwards and other colleagues are very patient.Before I arrive London I was worried about the quality of the house with only online viewing, now I would like to say that I am very satisfied with it.... Read more
Tenant
19th Jan 2022 (2 years ago)
W Han
Great service, Sarah is extremely helpful and responds to our queries very quickly. We are very happy with the flat as well. No complaints. Overall excellent... Read more
Tenant
2nd Jun 2021 (3 years ago)
A Prickett
Great experience working with Benham and Reeves. The attention to detail and responsiveness was second to none. From the offer to moving in (with everything signed) was extremely quick. Would strongly recommend going through this company for any rentals in the nine elms area. We worked with Kyle who was very professional and friendly! Andy... Read more
Tenant
30th Mar 2021 (3 years ago)
T Leon
Everyone in the team are great. Always willing to support and go the extra mile for their clients.
Kyle made the whole property searching process easy and flawless and was always open to answer any questions.
Definetely the best agency I've worked with... Read more
20th Jan 2021 (3 years ago)
M Kooijmans
We are very happy with the apartment that Kyle from Benham & Reeves Nine Elms helped us find. He listened very carefully to our needs and wishes and then came up with an apartment that was spot on, bright and sunny, and with enough space for all our stuff.... Read more
Tenant
16th Dec 2020 (4 years ago)
M Tan
Thanks to Sarah at Benham reeves agents in Nine Elms Point.
The service was really first rate - Sarah is incredibly patient and knows so much about the whole area...made me feel very comfortable in renting in a new building in a new area.
The flat was clean and perfect for me to move in
Great service, thank you... Read more
Tenant
16th Dec 2019 (5 years ago)