K Mcglynn
ABSOLUTELY FANTASTIC. Go above and beyond to make sure everything is done, organised and your journey is a happy one..!! Thanks to Wayne who helped us find a great property that we love..!!!!!
Highly recommend..!!... Read more
16th Jan 2025 (23 days ago)
Chris
George, Leah and Helga did an incredible job for us, super efficient with the sale and consistent support with our purchase.... Read more
Seller
17th Dec 2024 (8 weeks ago)
A Cohen
Wayne is a legend and found us a property and secured it all in the same day, couldn’t ask for better service in finding a rental. Outstanding.... Read more
Tenant
16th Dec 2024 (8 weeks ago)
A Khan
We recently worked with Butler and Stag on finding the right property for us and extremely pleased we came across Wayne as he has been so helpful, efficient and professional. Wayne listens to exactly what it is you’re looking for and made it a priority to help us find it!
Thank you Wayne!... Read more
23rd Nov 2024 (11 weeks ago)
K Gakhal
We have been working with Wayne and Brogan for our next rental. Both have been fantastic. Highly professional and knowledgeable. We’ve worked with various estate agents in the past, these guys are not ones to hound you, but are responsive and polite, just the way a respectable estate agent should be.
Thank you Wayne and Brogan, we really appreciate all of your support.... Read more
Landlord
22nd Nov 2024 (11 weeks ago)
T Wood
Having been renting for a number of years we have had a lot of different estate agents and property managers. Butler and Stag were by far the best we’ve had, in particular, our property manager Lauren was excellent. She was always easily reachable, friendly, helpful and efficient. Whenever we reported a maintenance issue it was dealt with in good time and during one period where we had disruption from neighbours she was understanding, provided good advice and ultimately helped us to resolve it.
As tenants it’s quite common to feel forgotten about or unimportant, this was certainly not the case with Butler and Stag and we’d like to thank Lauren and the whole team for making our time renting a property from them as enjoyable and stress free as possible.... Read more
Tenant
21st Nov 2024 (11 weeks ago)
B Saunders
A very professional service at each and every step along the way. A bit shout out to Helga, who kept me up to date along the conveyancing journey.... Read more
1st Nov 2024 (14 weeks ago)
S Islam
Leah and Helga were really helpful with the purchase of our first property.
We managed to turn around the purchase in record time and communication was great.
Thank you both and everyone else at B&S.... Read more
Buyer
24th Oct 2024 (15 weeks ago)
A bilby
As a fellow professional, sales progression can be very hard and challenging.
Especially with chains and the longer chains with other agents not pulling their weight.
Helga Hanning is a massive asset to Butler and Stag and her clients.
Thank you for your support with a challenging chain and really pleased to of got it over the line with the combined team work.
Keep up the amazing work Helga.... Read more
23rd Oct 2024 (15 weeks ago)
T AYOUB
I was really happy with the whole process with butler stag in letting my flat . The services received from Wayne and Brogan were excellent. The paperwork relating to the rental contract was sent quickly. They found me tenants within 1 week of my property going on rightmove . I would recommend them to anyone . Thank you ????.... Read more
Landlord
7th Oct 2024 (18 weeks ago)
S Honeyball
Massive thank you to the butler & stag team they made the whole experience very very easy and they was spot on with time frames an expected price I couldn't reccomend this lot lot highly enough thank you all... Read more
30th Sep 2024 (19 weeks ago)
A Ribeiro
Brogan was so helpful and we rented a beautiful house in South Woodford. I would definitely use Butker & Stag again... Read more
Tenant
7th Sep 2024 (22 weeks ago)
M Caballero
Brogan was great ! Thanks... Read more
7th Sep 2024 (22 weeks ago)
N Fennessey
Thank you to Brogan, Lauren and Sophie for helping find a perfect new home. They have been so helpful and super fast with communication. I would highly recommend them to anyone looking for a property!... Read more
6th Sep 2024 (22 weeks ago)
A Best
Had the pleasure of dealing with Brogan and Sophie from Butler and Stag who were fantastic when we wanted to rent our property out. It went on the market on Thursday and a couple took it on the Saturday. The process has been so smooth and they have both taken the stress out of everything! Thank you both - would 100% recommend :)... Read more
Landlord
2nd Sep 2024 (23 weeks ago)
S Goode
We cannot recommend Butler and Stag highly enough! George was our agent and he was so professional, efficient, calm, and helpful throughout. Helga was in sales progression and her professionalism, work ethic and effectiveness is second to none! To say we were impressed with Helga Is an understatement. She coordinated everything meticulously, even when she was on holiday, and actually made things happen! She went above and beyond at all times and was simply amazing, never taking her "eye off the ball". The whole team at Butler and Stag is exceptional! We cannot thank them enough!... Read more
13th Aug 2024 (26 weeks ago)
Ruth
Friendly. Professional. Good communication. Got the job done!!!... Read more
A Hamilton
My wife and I are ecstatic to have found our new home, thanks to the excellent service provided by Brogan. She was professional and friendly and she always goes out of her way to help with questions and queries. She made us feel comfortable and calm about taking such a huge step in finding our first home together. Lauren is our property manager and she is always on hand to promptly respond to us. We are extremely happy with the service provided by Butler and Stag Buckhurst Hill. Thank you so much Brogan and Lauren.... Read more
Buyer
31st Jul 2024 (6 mo. ago)
M Hoy
Thank you Butler And Stag for your service! From Tony selling our house, Chris finding our new home and Helga given us updates along the way - Amazing service, would highly recommend them, what a great team you have. Thanks again for all your help and professional advice.
Michael and Martine Hoy .... Read more
Seller
28th Jul 2024 (6 mo. ago)
S Rowatt
Brogan was very helpful, helped us apply for our property and the process, she went out her way to answer any questions we had also. Thank you... Read more
Tenant
22nd Jul 2024 (6 mo. ago)
J Negrao
I am extremely happy and impressed by the excellent level of service I am getting as a new landlady through butler and stag. My first contact was with Wayne who was really interested in getting me in as a client and marketing my property. In a week he had it up and on two it was rented. Lauren is managing it and offers timely, considerate responses to all my questions and demands. Top quality service and hugely professional team. It’s been great to work with you Lauren and Wayne !... Read more
Landlord
16th Jul 2024 (6 mo. ago)
J Laidlaw
Huge thanks to Butler & Stag for helping me and my partner find our new home! George and Helga were an absolute dream team to work with.
They were incredibly knowledgeable about the area and patient throughout the entire process. They really listened to our needs and helped us find the perfect house that ticked all the boxes.
The communication and partnership was excellent – both George and Helga were always available to answer questions and kept me updated every step of the way.
I can't recommend Butler & Stag highly enough, especially if you're lucky enough to work with George and Helga. They made the whole experience smooth and enjoyable for us and helped us complete on the house in a very quick and efficient manner.... Read more
Buyer
19th Jun 2024 (7 mo. ago)
S Ahmed

Working with Wayne, our letting agent, during our relocation abroad was an absolute pleasure. His deep understanding of the market and the local area was evident from the start, and it gave us great confidence in his ability to navigate the rental process effectively. Wayne took the time to truly understand our needs, recognizing that our house was not just a property but our cherished family home. This personalised approach ensured that only the most suitable tenants were introduced to our property, giving us peace of mind that it would be in good hands.
What truly set Wayne apart was his professionalism and unwavering dedication to accommodating our unique situation. Despite the complexities of coordinating a move overseas, Wayne made the entire process seamless and stress-free. He was always available to address any concerns or questions we had, and his flexibility was greatly appreciated as we juggled various logistical challenges.
In short, Wayne's expertise, professionalism, and personalized approach exceeded our expectations. I wholeheartedly recommend his services to anyone in need of a reliable and trustworthy letting agent. With Wayne at the helm, you can rest assured that your property will be in the best possible hands!... Read more
Landlord
18th May 2024 (8 mo. ago)
R as
Really happy with the service provided by Brogan, Sophie and the rest of the team, great communication from start to finish and very helpful.... Read more
10th May 2024 (8 mo. ago)
M Fernando
My experience with Butler and Stag was exceptional. Brogan was my agent for the viewings and she was very thorough with all the details and it was never rushed. The whole team are super efficient and definitely keep you in the loop with updates and next steps. Foxtons have a thing or two to learn from Butler & Stag.... Read more
10th May 2024 (8 mo. ago)
E Marsh
Brogan McCarthy at Butler and Stag was extremely helpful, knowledgeable and friendly!... Read more
O Ltd
I have recently completed on my rental property through this agent. Brogan and the team was very helpful throughout the process. Everything went as smooth as we could have asked for. Thanks a lot... Read more
Landlord
9th May 2024 (8 mo. ago)
L Oliver
Leah at Butler and Stag near Woodford IG8 was absolutely brilliant. Went above and beyond with her help and was an absolute pleasure to deal with... Read more
V Casal
I cannot speak highly enough of the exceptional service I received from my estate agent, Leah Christou, throughout the entire process of buying my new home. From the moment I contacted Butler & Stag, I was impressed by the professionalism and dedication shown by Leah Christou.
Leah Christou, went above and beyond to understand my needs and preferences.
What truly set Leah Christou apart was her proactive communication and responsiveness. She kept me informed at every stage of the process, promptly answering any questions I had and addressing any concerns.
Thanks to Leah Christou`s expertise and diligence, I was able to complete with my perfect home that met my requirements. I am grateful for her dedication, professionalism, and outstanding service. I would wholeheartedly recommend Leah Christou and Butler & Stag to anyone in need of a reliable and trustworthy estate agent.... Read more
Buyer
12th Apr 2024 (9 mo. ago)
J BONDELA
Thanks so much Butler and Stag Buckhurst Hill for providing nice flat in very reasonable rent. So thank you guys for all your assistance in quick response on every question I raised. So thank you in person to Thai, Sophie and Wayne for patiently responding even out of working hours. My sincere thanks to three of you for not wasting time and dealt carefully and transparent.... Read more
Tenant
22nd Mar 2024 (10 mo. ago)
A Abdullah
Excellent service, helpful and very kind. I think she has best customer service experience ever I had my life. Thank you so Miss Brogan.... Read more
29th Feb 2024 (11 mo. ago)
M Evans
Great experience using this estate agents, very easy to communicate with and professional service. I was delighted to see how impressive they were above many other local estate agents that I've dealt with and had poor experiences with. I would definitely use this business again and Brogan was very professional and helpful, thank you.... Read more
29th Feb 2024 (11 mo. ago)
M Spall

I am writing this review with immense gratitude and satisfaction to express my heartfelt appreciation for the outstanding service provided by our estate agent ‘Butler & Stag during the recent sale of our house. From the initial consultation to the final closing, their professionalism, expertise, and commitment to excellence were evident at every step.
George & Leah demonstrated a deep understanding of the local real estate market, providing us with invaluable insights that helped us set a competitive and realistic asking price for our property. Their attention to detail and market analysis skills were instrumental in positioning our home for a swift and successful sale.
Communication was seamless throughout the entire process. Both George & Leah were always accessible, promptly responding to our inquiries and keeping us informed of any developments. Their transparent and honest approach instilled a sense of trust, and we felt well-supported and confident in their abilities from day one.
One of the standout qualities of George & Leah was their proactive approach to marketing our property. Utilizing a combination of traditional and digital strategies, they showcased our home in the best possible light, attracting a diverse pool of potential buyers. The results spoke for themselves, as our property garnered significant interest and ultimately sold in a remarkably short timeframe.
Negotiations were handled with finesse, and they exhibited impressive negotiation skills that ensured we received a fair and favourable deal.
In addition to their professional competence, George & Leah were genuinely personable and approachable. They fostered a positive and collaborative relationship, making the entire experience not only stress-free but also enjoyable. Their passion for helping clients achieve their real estate goals was evident, and it made all the difference in our journey.
In conclusion, I cannot speak highly enough of George & Leah and the Butler & Stag team. Their dedication, expertise, and unwavering commitment to providing exceptional service set them apart in the industry. Selling a home can be a daunting task, but with them by our side, it became a smooth and successful endeavor. I wholeheartedly recommend their services to anyone seeking a top-tier estate agent who goes above and beyond to deliver outstanding results. Thank you for turning what could have been a stressful process into a positive and rewarding experience!
Thanks Again
Matt & Donna... Read more
Seller
5th Jan 2024 (1 year ago)
M Sabatino
Exceptionally pleased with the level of service right from the start and the high level of performance was maintained throughout the entire process. From initial survey and assessment, through the sales process and aftercare and completion the team were diligent and communicative. At every step of the process I was kept fully informed of the current situation and all available options open to me were clearly explained. Cannot fault a single thing.... Read more
Seller
11th Dec 2023 (1 year ago)
W Brodie
Our experience with Butler & Stag has been exceptional, and we owe much of our satisfaction to the outstanding efforts of Wayne & Sophie and their team.
From the outset, their professionalism and commitment to customer service were fantastic. Wayne's market knowledge and proactive communication made the letting process seamless, while Sophie's attention to detail added a personal touch to our experience.
If you're seeking a letting agent that takes all the hassle away look no further than Butler & Stag couldn't recommend them highly enough.... Read more
Landlord
30th Nov 2023 (1 year ago)
R Gutierrez
I was provided great service and an amazing experience. I would like to highlight the competence and kindness of Thai Gilley and Sophie Chumbley. They were very helpful and are and asset for the agency. Thank you very much for making the moving process so easy.... Read more
Tenant
5th Oct 2023 (1 year ago)
C Watches
Wayne and Sophie handled the whole process in a very professional manor. Their communication was excellent and I would highly recommend... Read more
27th Sep 2023 (1 year ago)
J Spurling
See other comments... Read more
21st Sep 2023 (1 year ago)
Efficient service from start to finish.... Read more
Seller
20th Jul 2023 (1 year ago)
P Samokhin
Very helpful and friendly staff, straightforward and detailed processes, quick responses... Read more
14th Jun 2023 (1 year ago)
L Lodererova
We would like to express our gratitude for your brilliant customer service!
All the way through finding the property on Rightmove throughout the communication about viewings, offers, and move in steps we felt supported with all of you- dear Sophie, Wayne and Thai!
Thai was so lovely and followed up on everything we discussed about the initial steps with the property so promptly and with ease. Wayne was very professional and calm while managing our concerns about offer and holding deposit enquiries. Sophie assisted us further move in steps and her communication was always professional and friendly.
Fabulous work & communication!
Thank you! :)... Read more
Tenant
6th Jun 2023 (1 year ago)
K Charitonidi
The whole experience was extremely positive from the begging and the whole team was always available and happy to help any time. Thank you very much!!!... Read more
30th May 2023 (1 year ago)
F Wood
I used Butler and Stag to both let and manage my property and find me a
new property to rent and I couldn’t be happier! Lauren has been a godsend, nothing has been too much trouble and always responds to my communications immediately! What should
have been a stressful time was really smooth and i am incredibly grateful and settled in out new home safe and assured my property is being managed perfectly! Both Wayne and Lauren are personable and explained the otherwise complex processes simply, having a fully managed service both ends allowed le to continue with my every day life and career etc without much distraction. Thank you guys! both Lisa and I appreciate you both very much!... Read more
Landlord
25th Apr 2023 (1 year ago)
A McLoughlin
I sold my flat and bought my new one using B&S for both transactions. It was a long and arduous process, through no fault of theirs, but they were efficient and supportive throughout and kept in touch at all times. I found them very easy to talk to and helpful in making decisions about which properties to look at, which to offer on, how much might be acceptable etc and they were particularly good at making sure my best interests were met. I’d 100% use them again and recommend them to anyone.... Read more
Seller
26th Jan 2023 (2 years ago)
J wood
We sold our property through B&S back in September 22 and the service we received from Milo and his team was absolutely outstanding from start to finish.
Milo did a fantastic job of evaluating, presenting and selling our house. His knowledge and expertise in this area are second to none. The sale also went very smoothly due to the hard work and continued efforts from Helga in the after sales team.
We are extremely grateful to B&S and would definitely use them again.... Read more
Seller
24th Jan 2023 (2 years ago)
D Benton
A very energetic and professional agency.... Read more
20th Jan 2023 (2 years ago)
D Wootton
My husband and I sold our property in June 2022 following a 4 month process which was time bound due to purchasing a new build. Milo O’Neil and his sales team were absolutely fantastic. They calmed nerves as deadline’s approached and proactively managed all parties expectations from top to the bottom of the chain.... Read more
Seller
20th Jan 2023 (2 years ago)
K O’Hara
I chose Butler and Stag because of their refreshing approach and total professionalism from the outset. I met with Milo who guided me through the process and got me 100,000 more than the quotes of other estate agents. The house sold quickly and the communication with Milo's team was exemplary. Well done Butler and Stag!!!... Read more
Seller
20th Jan 2023 (2 years ago)
C Garrett
Butler & Stag have sold two properties for me and I can't fault their service. Their rates are very competitive and I find they go above and beyond what is expected. They are excellent at pushing the sale forward and getting the job done. Helga was particularly helpful and proactive. Excellent service as always and thank you.... Read more
Seller
7th Jan 2023 (2 years ago)
A Ben
A huge thanks to Charlie and Malo; Not forgetting Helga!
What an awesome team you make.
Kind, caring and professional too.
I highly recommend Buttler & Stag and would definitely use again. Thanks to all of you for making our dream a reality!... Read more
12th Dec 2022 (2 years ago)
R jethwa
Charlie was very good at butler and stag. He does his job to a high standard! We could contact him at anytime and he would provide us with reassurance on the sale of our property. He looked after us well and we felt confident things would go smoothly with him. From the Jethwas... Read more
Seller
5th Dec 2022 (2 years ago)
A Bulli
Well what can I say… we have been in our new home for a month now and couldn’t be happier. I wanted to make a special mention to the exceptional estate agents we used in this transaction, Butler and Stag. Tony, Chris and Charlie all worked with me on a very personal level to get this trade done. What was super impressive with these guys is how they dealt with the unexpected bumps in the road, they were super proactive and always 100% had me and my families best interests at the forefront of their agenda. Just wanted to say thank you on a very personal level to the team at B&S.... Read more
Buyer
2nd Dec 2022 (2 years ago)
S Trendafilova
Great rental experience with Butler & Stag Buckhurst Hill! Our experience with finding a property to rent with Wayne (Lettings Consultant) was secure and transparent as he answered all of our queries regarding the bills and deposit, whilst providing thorough guidance on the application process on PropertyFile. We had the opportunity to meet more of the staff including the Branch Manager, Milo O’Neill who was equally engaging to our specific needs and rental requirements. We would highly recommend Butler & Stag! Thank you Wayne, Milo, and colleagues.... Read more
Tenant
25th Nov 2022 (2 years ago)
S Ramkhelawon
Wayne and Sophie are always on top of things, efficient and easy to work with. We are delighted with the high level of service they have provided. Thank you both!... Read more
15th Nov 2022 (2 years ago)
K Pampellonne
Milo at the Theydon Bois Office and Charlie who also assisted were both vital and instrumental In the sale of my property. They looked after the rental efficiently for some years and then eventually handled the sale, which proceeded at a record rate - 9 days from advertising a viewing for a group produced the offer that carried forward to completion of the sale very speedily. I was very appreciative of their polite and attentive service for the years they were involved. This company excelled in every way.
Many thanks Milo and Charlie and all the staff.
KP... Read more
Seller
12th Nov 2022 (2 years ago)
R Prop
Great service. Wayne & team an absolute pleasure to deal with. Wouldn't go anywhere else.... Read more
8th Nov 2022 (2 years ago)
R Cole
The idea of letting my first property was highly daunting for me however Leah and Wayne couldn't have made me feel more at ease! They were both excellent at what they do, kept in constant contact and made me feel like nothing was too much trouble. Could not recommend more!... Read more
Landlord
4th Nov 2022 (2 years ago)
L Watts
Brilliant experience with Wayne - very smooth process!... Read more
4th Nov 2022 (2 years ago)
B McLean
Great service from the whole team. Charlie worked relentlessly to keep the chain alive! Highly recommended.... Read more
4th Nov 2022 (2 years ago)
D Demirci
The letting process was so smooth and easy. The lettings manager (Wayne Cohen) was very kind at viewing of the property and afterwards very helpful and fast in responses to my questions.... Read more
Tenant
4th Nov 2022 (2 years ago)
T Home

The guys at Butler and Stag are brilliant. We not only purchased our property through them but also sold through them. When Chris sold us our house it was like we were dealing with a real professional, he was really helpful there was no pressure and he was always open and honest with us.
He then went on to sell our house alongside Charlie and we cannot fault them, they helped, they listened and however tough the conversations were they tackled them head on.
Chris gave us fantastic advice and took time to listen and guide us during the sales process.
Charlie went above and beyond finding us removal companies and doing his upmost to get our house sold.
The service was outstanding and the communication was on point. Every one of our calls were returned on the same day (sometimes minutes after).
If we see a house for sale with Butler and Stag we know it is priced correctly and the service received will be industry leading.
If they cover your area only use them.
We will be using their lettings team for our rental properties too which goes to show just how much we trust them.
Thank you for all you have done for us.
Misha and Denver... Read more
Seller
31st Oct 2022 (2 years ago)
J Orsi
I would highly recommend Stag and butler, they have exceptional Custom service especially Charlie who we found very helpful and nothing was too much trouble for him, even on his days off and out of hours he would always check in on us and keep us up to date with everything that was going on. So a big shout out to Charlie!!... Read more
31st Oct 2022 (2 years ago)
B Wilson
Wayne was very helpful. Flexible with viewings and shared me a video of the property prior to visiting.... Read more
25th Oct 2022 (2 years ago)
B Downer
Wayne was a great help and helped us find and secure the property that we desperately needed. Can’t thank him and the Butler and Stag team enough for all their efforts. Highly recommended.... Read more
Buyer
19th Oct 2022 (2 years ago)
W Anthony
My letting agent Leah was a great help in helping me make my decision to let a flat with Butler & Stag! Appreciated her kind and courteous service.... Read more
Landlord
19th Oct 2022 (2 years ago)
A S
Fantastic service from Wayne and the team at Butler and Stag. Would highly recommend ????... Read more
7th Oct 2022 (2 years ago)