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HouseWorth
© GetAgent Limited 2025
- Butters John Bee - Crewe
Butters John Bee - Crewe
Closes at 6:00pm
181-183 Nantwich Road, CW2 6DF
Choose Butters John Bee to sell your home for:
1. Local expertise: Our agents understand your area, offering evidence on local sales and values to guide you.
2. What people say: Our website & Google reviews showcase satisfied clients praising our service.
3. Accessibility: We're open 8am-10pm, 7 days a week - stay connected with us anytime for seamless communication.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Butters John Bee - Crewe Reviews (1329)
Have you used this agent?
93%
2%
1%
1%
4%
All (1329)
Seller (160)
Buyer (114)
Landlord (114)
Tenant (164)
General (777)
Anonymous Tenant
Jess was very pleasant and welcoming. Calm and was able to answer my questions. I really appreciate.
Tenant
9th Jun 2025 (9 days ago)
N Mutetwa
Am greatly impressed with the visit I’ve received from Emmanualla of butters john Crewe. She’s is a very kind and attentive lady. Am glad she gave an ear to our concerns I hope something will be done to resolve the issues. Very patient and assisting.
29th Nov 2024 (6 mo. ago)
M Antonia
Emmauela came over for the inspection. She was amazing and so polite!
29th Nov 2024 (6 mo. ago)
W Eleven
Corrie has been absolutely amazing and I cannot fault her one bit. She is knowledgeable, friendly and very professional. I would highly recommend her services without hesitation.
Stew
28th Nov 2024 (6 mo. ago)
R Bardsley
Thanks to James everything was sorted and he took the pressure off through the whole process.
23rd Nov 2024 (6 mo. ago)
E li
James was really helpful in finding us a house and has made the process easy. Would always recommend!
22nd Nov 2024 (6 mo. ago)
E Minnosh5
I had good experience with this agency and with Roxanne as well she is professional friendly and very helpful.
22nd Nov 2024 (6 mo. ago)
A Raju
Thanks a lot Corrie Mainwaring and butter John bee to the whole team..everything was quite easy for me with your service ????????????????
22nd Nov 2024 (6 mo. ago)
H Charlotte
Charles gave us fantastic advice when looking for our first house, thank you!
Buyer
21st Nov 2024 (6 mo. ago)
H Pagett
Maddy showed me round a house today and was very professional and polite. Highly reccomend
21st Nov 2024 (6 mo. ago)
Oliver
Charles has been great at advising me through the changing market. He has always been on hand to answer any of my questions!
21st Nov 2024 (6 mo. ago)
H Woodrow
Thanks to Charles for a great service all round! He was fantastic, very knowledgable and reassuring, and always quick to respond. Highly recommend!
20th Nov 2024 (6 mo. ago)
D Ryall
I came in for some advice, not a clue what to do. But then I saw Charles. He gave me some excellent advice, pointed me in all the right directions and I left feeling a hundred times better. Everything feels easier and clearer. Thank you Charles I really really appreciate it.
20th Nov 2024 (6 mo. ago)
J Copeland
Big thank you to Charles for giving me some property advice today and also passing me over to Adrian for financial advice.
20th Nov 2024 (6 mo. ago)
M Ali
Ben was highly professional, supportive, and thorough throughout the process. He provided detailed property information, highlighting key features and answering all our questions clearly. His friendly demeanor and expertise made the experience seamless. I highly recommend his services.
20th Nov 2024 (6 mo. ago)
M Clarke
I never normally do this kind of thing. But I must RECOMMEND Ben Parry at the Crewe office of Butters John Bee…. Outstanding performance and super helpful!… WELL DONE ????
18th Nov 2024 (7 mo. ago)
D Lloyd
We were not having the best journey until Charles came in as manager, since then he listened to our needs and got the job done. Highly recommend him and his team including Paige, Maddie and Sophie. Thank you ????????
17th Nov 2024 (7 mo. ago)
Ryan
Lacy was very polite and helpful, I will definitely recommend her
15th Nov 2024 (7 mo. ago)
B Hughes
Came into branch to sign my new tenancy agreement and Ben Parry was able to help and polite and friendly
Tenant
15th Nov 2024 (7 mo. ago)
K Gavin
I just wanted to take a moment to recognize the brillaint service I’ve received from Maddie. With every interaction, I am impressed by her friendly and welcoming demeanor. Every time I’ve been into the shop, Maddie is always on the phone, and overhearing she is always professional and friendly.
Not only is Maddie friendly, but she is also exceptionally efficient and knowledgeable. Every question I’ve had, whether simple or more complex, has been answered promptly and clearly. She is an asset to BJB Crewe!
13th Nov 2024 (7 mo. ago)
W Properties
Whenever I call in to the branch I am welcomed by Matt, given that he hasn't been at the store very long it is clear his experience has transferred very easily into this setting. He makes the task of finding our next investment property seem like much less of a task! Thanks for all your help Matt!
Landlord
13th Nov 2024 (7 mo. ago)
M penhor
Emma was absolutely amazing and thorough with the house inspection.
Tenant
12th Nov 2024 (7 mo. ago)
A Anderson
We had a house inspection done by Emma today. She was wonderful, professional, efficient , worked on our convenience and punctual. Great person to deal with
Tenant
12th Nov 2024 (7 mo. ago)
Anne
Maciej from Butters John Bee has been brilliant throughout our search for a new home, he is very patient with us and knowledgeable about the properties that we went to see, I would highly recommend and when looking to move would definitely use Butters John Bee
12th Nov 2024 (7 mo. ago)
J Chadwick
Matt was very knowledgeable and polite on our viewing . Thank you
11th Nov 2024 (7 mo. ago)
L Salmon
Had a viewing with maddy today she was very polite and helpful. Great service all round and very professional.
11th Nov 2024 (7 mo. ago)
I lumsden
Thank you Emma for your visit.
11th Nov 2024 (7 mo. ago)
F care
I saw Emma today she came to view the rental property I was in, I'm Laura Emma was very polite, efficient and helpful
I would recommend any time.
Thanks again
Laura ??
Tenant
11th Nov 2024 (7 mo. ago)
S Partho
We had our viewing with Ben Whyte. He is friendly and helpful. He very professional.
9th Nov 2024 (7 mo. ago)
S Povall
Emma was polite, professional and on time
9th Nov 2024 (7 mo. ago)
R Whitworth
Worked with James, Great communication, made the move easy
8th Nov 2024 (7 mo. ago)
V Chaza
James was really helpful when it came to moving me in to my property. Thank you James for all your hard work!
Tenant
8th Nov 2024 (7 mo. ago)
M Felix
Emma was a delight, very polite!
7th Nov 2024 (7 mo. ago)
E Sykes
Sophie was very friendly and really knowledgeable on the houses she was showing us around. She had the answers to a lot of our questions and got in touch with the sellers and responded promptly to further queries. By far the best agent we met with when looking for our new property.
5th Nov 2024 (7 mo. ago)
C Ngorima
James was really helpful and efficient in finding me my home. Thanks James
Tenant
5th Nov 2024 (7 mo. ago)
V Mysa
James has guided me through every step of the application process. I would like to thank him for always being available to answer my questions even on short notice. I highly recommend James to anyone looking for a property.
4th Nov 2024 (7 mo. ago)
K Carroll
When purchasing our first home earlier this year from auction, Charles advised us on the sales process and answered any queries we had.
Charles' advice was such a help and was always quick to respond
Buyer
3rd Nov 2024 (7 mo. ago)
J Phillips
Charles gave me great about future investments following the budget. I will be back to use Butters John Bee in the future.
3rd Nov 2024 (7 mo. ago)
L Foster
Would like to thank Madison for her help when I came in talk to het
2nd Nov 2024 (7 mo. ago)
Malcolm
Corrie & Marcin have been great support with my move in.
Tenant
1st Nov 2024 (7 mo. ago)
P Holyoak
I spoke to Charles on the telephone earlier this week. Charles was reassuring and provided me the information needed when considering selling my house in the future. I feel more confident with the process. I have had previously poor experiences with neighbouring estate agents, and i am happy to have found one that i can trust.
Charles was polite and personable. It was a pleasure and i look forward to selling with Butters John Bee in the future.
Thanks again Charles, what a credit to the company.
Seller
1st Nov 2024 (7 mo. ago)
O Evans
Charles was extremely professional and helpful. All questions we had were answered. Highly recommend ??
1st Nov 2024 (7 mo. ago)
B sutton
Charles has been Very helpful and Informative, nothing too much trouble.
31st Oct 2024 (7 mo. ago)
K Pilbury
Amit was very helpful and friendly with the whole process, and we were informed about every step of the process, and updated regularly. Thank you Amit.
30th Oct 2024 (7 mo. ago)
A Bow
Thank you Amit Nayee, excellent service and appraisal, really helped putting our minds at rest
Thank you all at BJB
25th Oct 2024 (7 mo. ago)
G A.C.
Except for Corrie and Marc, everyone else's approach is very bad. I have never seen any other agency in my life that has given such bad service. I have nothing to say but very bad. Please don't go here if you have any other option.
25th Oct 2024 (7 mo. ago)
N Hoskisson
Charles helped me secure a property, he was super knowledgeable and really helpful! Thanks Charles.
Buyer
23rd Oct 2024 (7 mo. ago)
S Lowe
Great service from Charles, always at the end of the phone to answer my questions when selling my first house.
Seller
23rd Oct 2024 (7 mo. ago)
M Bullock
Outstanding service from Corrie (Branch Manager ) . Would not hesitate in using again in the future and have already recommended to friends & family . Kind regards Lynne Bullock .
23rd Oct 2024 (7 mo. ago)
J Morgan
We went to view a house today with Charles. His knowledge of the house and the market was second to none. Such a great service and Charles gave us some great advice. Highly recommended.
Thank you Charles
Mr & Mrs Simon Morgan
23rd Oct 2024 (7 mo. ago)
C Young
Thanks Charles for your help and support. You certainly went the extra mile.
22nd Oct 2024 (7 mo. ago)
N Young
I recently visited Butters John Bee Crewe and Charles Oakes gave me great advice on the market and options for the future.
Thank you
22nd Oct 2024 (7 mo. ago)
J Fleetwood
Butters John Bee have been brilliant throughout the whole process. Charles was a very quick to respond to our questions and really showed his knowledge of the market. Thanks
22nd Oct 2024 (7 mo. ago)
F Robinson
Spoke to Lacey, she was extremely helpful and attentive.
22nd Oct 2024 (7 mo. ago)
A Colos
It’s a good agency to rent . James was very nice and helpful for everything I need it.
Tenant
22nd Oct 2024 (7 mo. ago)
T boughey
I can't express enough how grateful I am to Maddison at Butters John Bee for her outstanding support during the purchase of my first home. As a first-time buyer, I was feeling quite uncertain about the process, but Maddison was an absolute rock throughout the entire journey. From day one, she was approachable, patient, and incredibly knowledgeable, making sure I understood every step.
What really stood out was her genuine care. She took the time to answer all my questions, no matter how small, and provided guidance that made me feel confident in my decisions. Her professionalism, combined with her warm and reassuring nature, turned what could have been a stressful experience into a smooth and positive one.
I couldn’t have asked for a better agent to guide me through this life-changing purchase. Maddison truly went above and beyond, and I would wholeheartedly recommend her to anyone looking to buy or sell a property. Thank you, Maddison, for making this milestone so special!
Buyer
22nd Oct 2024 (7 mo. ago)
J Young
Butters John Bee have been fantastic, Charles has always been very quick to respond to any questions. I highly recommend.
22nd Oct 2024 (7 mo. ago)
N Greener
Charles helped to advise me on how I can auction my property and the sales process of auctioning. I would highly recommend Charles’ service, he is a credit to the company.
Seller
21st Oct 2024 (7 mo. ago)
A Walsh
Emma came to do a rental inspection on our rental property. She was very friendly, professional and did a quick and thorough inspection!
Landlord
21st Oct 2024 (7 mo. ago)
O Olanrewaju
Ben was able to help despite last minute problems with our application. Thanks
21st Oct 2024 (7 mo. ago)
L Smith
We couldn’t be happier Corrie was very helpful and informative with the whole process and was quick to respond to any questions we had we can highly recommend butters John bee estate and lettings agents
21st Oct 2024 (7 mo. ago)
S m
Excellent local market conditions. Superb technical knowledge. Sophie is on point- 10-10
20th Oct 2024 (7 mo. ago)
C Holden
Thanks to Corrie, Ben, James and Marcin for a great letting service at BJB Crewe. Fast, efficient and effective service for landlords.
Landlord
20th Oct 2024 (7 mo. ago)
J Buckley
Charles Oakes at Butters John Bee has given me a valuation, and great advice for moving forward with my next purchase. Very pleased with the service and will use again!
Buyer
18th Oct 2024 (8 mo. ago)
C Wilcock
Emma was Prompt in the timing of the inspection of our rented property (butters john bee) and was polite and helpful with our questions.
Tenant
17th Oct 2024 (8 mo. ago)
L davies
James spot on guy helped where he could and did what he said thank you keep up the good work
17th Oct 2024 (8 mo. ago)
A Ciobanu
Very nice staff, Emmanuela was great with the house inspection today!
14th Oct 2024 (8 mo. ago)
TomPriceism
Emmanuela came for an inspection before we’d had a chance to tidy (kids!) but was happy to come back later when we were more ready
12th Oct 2024 (8 mo. ago)
V VIJAYAKUMAR
I recently had the pleasure of BUTTERS JOHN BEE working with *MARCIN STRZELEC & BEN* to Rent a new home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, MARCIN STRZELEC & BEN was professionals…
At each step in the whole process, *MARCIN STRZELEC & BEN* came through with their commitment to excellence. Their negotiation skills were first-rate – they consistently found ways to get us the best deal possible. They also went out of their way to ensure every detail was taken care of from arranging inspections to researching potential issues with a property.
Tenant
9th Oct 2024 (8 mo. ago)
S Brown
Ben Parry, fantastic, the hardest worker I’ve ever known!
7th Oct 2024 (8 mo. ago)
B windsor
Madison showed me round a house today and was very helpful
5th Oct 2024 (8 mo. ago)
C Foster
Helpful and informative thanks Madison and team
4th Oct 2024 (8 mo. ago)
I Ajibosin
Ben has been so helpful.
4th Oct 2024 (8 mo. ago)
Braisy
Ben was amazing in helping me with my tenancy agreement and made sure to keep me well-informed through the process - thank you!
Tenant
4th Oct 2024 (8 mo. ago)
D Stubbs
A pleasure to deal with, Madison is always a pleasure to deal with.
4th Oct 2024 (8 mo. ago)
K Tariq
Gave James the background of my very complicated situation and I was met with such integrity and kindness all throughout the process! Honestly such a helpful person. Thanks James! It was such a pleasure speaking with you!
4th Oct 2024 (8 mo. ago)
Y Fisk
James is great. The whole process was handled very efficiently.
Thanks James
4th Oct 2024 (8 mo. ago)
J Hearn
We have dealt with Maddy multiple times across several different property purchases in Crewe and can say that her efficiency and knowledge of the local market is exceptional.
Buyer
2nd Oct 2024 (8 mo. ago)
J beaumont
I’ve worked with Maddy at Butters John Bee now for a couple of years, she always conducts herself professionally, shows honesty at all times and has an excellent knowledge of the market in Crewe. I would recommend Butters John Bee to anyone looking to sell their home.
Seller
2nd Oct 2024 (8 mo. ago)
G Man
Maddison is always extremely helpful and professional. I have always found her to be very knowledgeable of the local property market and is always willing to help. Thanks
Paul
2nd Oct 2024 (8 mo. ago)
Fantaz
Great service and information from Marcin Strzelec
2nd Oct 2024 (8 mo. ago)
B Forest
God awful service. Wait years for repairs which still aren't done. Haven't had a properly working boiler ever since we moved here years ago.
Tenant
30th Sep 2024 (8 mo. ago)
C Armstrong
James was a great help with any and all questions and had all the paperwork done quickly
27th Sep 2024 (8 mo. ago)
J Pinfield-wells
Brilliant helpful people, can't praise maddie enough for what she did for us, outstanding service with people who you can actually talk too, thanks again maddie for everything
27th Sep 2024 (8 mo. ago)
J Ko?tun
Marcin Strzelec
Very helpful person, handles everything as it should be, without wasting time. I highly recommend!
25th Sep 2024 (8 mo. ago)
kayartist
Page has been super helpful and Matt they explained exactly what I needed to know and helped me as much as they could also lovely and friendly I felt they wanted to help me thank you for being so helpful
25th Sep 2024 (8 mo. ago)
R Brown
Recently rented a property through BJB, and was very pleased with the ease of the process. James helped from start to finish, being quick to respond or give me information I needed to know or ask for things they needed from me, thanks James, I appreciate your help and support ????
Tenant
25th Sep 2024 (8 mo. ago)
I Agua
Thanks James for your assistance in helping my husband and I secure an accommodation within a short while.
Your service is amazing.
Tenant
24th Sep 2024 (8 mo. ago)
H Callaghan
Just placed property on the market with BJB. Amit was friendly and professional. He is knowledgeable about property, and pricing and was super helpful, explaining the process with timescales. The team are already on the case marketing the property. Thank you to Amit, superb job so far.
Seller
24th Sep 2024 (8 mo. ago)
C Agua
It was a fantastic service from James. Good one indeed
23rd Sep 2024 (8 mo. ago)
M Dumbuya
Spoke to James ans he's was very helpful and nice
23rd Sep 2024 (8 mo. ago)
W Mech
Great service from James and the team, smooth process, thank you!
21st Sep 2024 (8 mo. ago)
S Rhodes
Sophie kept us well updated throughout, working with us to move things along as quickly as possible. Thank you
20th Sep 2024 (8 mo. ago)
F Stinga
I'm a first time buyer and had a lot of questions. Sophie answered all of them. Very knowledgeable. Great communication.
Buyer
20th Sep 2024 (8 mo. ago)
L Demon
Sophie Cartwright was so lovely. Very communicative and helpful. Enjoyed the viewings
20th Sep 2024 (8 mo. ago)
Z Howard
Lacey was very professional
20th Sep 2024 (8 mo. ago)
A Vanzyl
Best service,
Helpful and friendly
James Bateman went the extra mile
5 ???? thank you
19th Sep 2024 (8 mo. ago)
J Rothwel
Lacey was very professional and thorough
18th Sep 2024 (8 mo. ago)
A Kusanagi
Lacey was belting, lovely persona, bubbly , great and easy to chat to and would gladly hang out with haha, she is so awesomelylyly cool!!!
18th Sep 2024 (8 mo. ago)
C Enekwechi
Thank you, Lacey, for the visit. She was very good and a good listener.
18th Sep 2024 (9 mo. ago)
J Bell
We were looked after so well by Paige Malik. She was amazingly helpful and nothing was too much trouble. We hope very much to deal with her in the future.
18th Sep 2024 (9 mo. ago)
S Cope
Lacey and Emma came to to do a houes check and was so nice
17th Sep 2024 (9 mo. ago)
S Moyo
Very efficient and offered quality service in renewing my lease. Imagine being contacted three months prior to your renewal, just to make sure all is done and in good order. That gave me peace of mind knowing I will not have to run around last minute. Well done and Thank you Lacey Eldridge. Your excellent service and professionalism is invaluable.
Tenant
16th Sep 2024 (9 mo. ago)
D Sparks
I've had the absolute pleasure of working with Paige at Butters John Bee, and her service has been nothing short of exceptional. From the very beginning, Paige has consistently gone above and beyond in every aspect of the process. Her professionalism, coupled with a courteous and approachable manner, has made what can often be a stressful experience, incredibly smooth and efficient.
Paige is always quick to respond to any questions or concerns I have, no matter how small. Her responsiveness is truly impressive, and she consistently makes me feel like a top priority. What stands out most is how accommodating she’s been with my often tight schedule – her flexibility and willingness to go the extra mile are rare qualities in today’s fast-paced world.
Her attention to detail is impeccable, ensuring that every aspect is handled with care and precision. It’s clear that Paige is genuinely dedicated to her work, and her passion shines through in everything she does. I can’t recommend her highly enough for anyone looking for a seamless, first-class service.
Thank you, Paige, for your continued support and for making this process as stress-free as possible!
11th Sep 2024 (9 mo. ago)
P Evans
Sophie was very pleasant to deal with available when needed and I'm sure an asset to your company no complaints.
10th Sep 2024 (9 mo. ago)
L Prestwich
My experience buying a property recently was a pleasure due to the excellent service Sophie provided. Nothing was too much trouble for her. Communication to/from her was perfect and always brought with a friendly approachable manner - Tony Nightingale
Buyer
7th Sep 2024 (9 mo. ago)
J Hassall
Sophie has been brilliant throughout the whole process fantastic helpful lovely lady
7th Sep 2024 (9 mo. ago)
D Whalley
Would like to Thank Paige Malik for all she has done for us with our search for a new home . Although we didn’t find our home with Butters John Bee this time . Paige had gone above and beyond to help us where she could great communication and kept us up to date with new or reduced property’s as soon as they came on the market . Thanks again for a Great service .
6th Sep 2024 (9 mo. ago)
J Robson
Just wanted to leave this review as I would like to commend Paige malik since my first phone call with her she’s been incredibly helpful every step of the way couldn’t recommend her enough she has helped guide us through every stage of the process and has been very quick to answer any questions we had, the original agent we dealt with was very unhelpful not very friendly and didn’t really seem like she wanted to sell the house and it was a battle to get any information from her. As soon Paige started dealing with us it massively improved our experience she got everything sorted chased the original agent for us and now where in the process of buying the house and if it wasn’t for her we would have walked away,She’s an asset to the team and from my personal experience the most valuable member of staff at butters.
Buyer
6th Sep 2024 (9 mo. ago)
N Johnson
Paige at BJB in Crewe has been fantastic. Nothing is too much trouble and I always get a reply to any query really quickly. It’s been very reassuring receiving regular updates
6th Sep 2024 (9 mo. ago)
C Both
Definitely 5 or 10 stars review for our lovely Paige The best property agent I have ever worked and helped us a lot Her kindness makes you to work only with her and she is very explicit and patient with her costumers I will definitely recommend her for other clients
Thank you Paige for everything you are doing for us
6th Sep 2024 (9 mo. ago)
bevjohnson73
I spoke to Paige Malik today related to valuation of the property.
She was very professional and lovely to talk to and asked lots of questions relating to my property
Very professional lady
Seller
6th Sep 2024 (9 mo. ago)
P france
Excellent service by Paige who helped me through the process I would recommend her to anyone
6th Sep 2024 (9 mo. ago)
Bridget
Not sure were my review disappeared but yet again I would like to thank Paige malik for all her hard work for us, she went above and beyond to help us!
6th Sep 2024 (9 mo. ago)
A Fraser
Paige Malik at Butters John Bee has been amazing from start to finish. She was so friendly and took the time to explain things to me when I had no idea what I was doing! Everyone I spoke to was really helpful - a great service.
5th Sep 2024 (9 mo. ago)
J Owen
Thank you Sophie C for helping our purchase go through quickly and easily, great service from start through to completion, would recommend.
Buyer
29th Aug 2024 (9 mo. ago)
D Yeomans
Amit was excellent in every way,polite knowledgeable and very professional and a joy to meet.A very pleasant experience.
22nd Aug 2024 (9 mo. ago)
S Cookson
I’ve had massive help from Paige at the Crewe Branch. She has been very polite and very professional! I would highly recommend Butters John Bee and Paige! Thank you again for all your help!
21st Aug 2024 (9 mo. ago)
J Stockton
As I’m starting my process on buying a house, Sophie gave me great advice on what buying my first one would look like for me and I won’t forget about it when I actively start looking
16th Aug 2024 (10 mo. ago)
A Peers
Ben has been very helpful and considerate during what can be a stressful time. Cant thank him enough for his patient with us!
16th Aug 2024 (10 mo. ago)
J Robinson
Ben Parry was absolutely amazing and very understanding. he helped me every step of the way and made sure everything was done correctly. i would 100% recommend Ben to anyone interested in buying or renting through butters john bee
16th Aug 2024 (10 mo. ago)
icy09carla
James was very helpful and has been great with informing us what we need in the move. Thank you
14th Aug 2024 (10 mo. ago)
C Rhodes
My mum has recently signed up with Butters John Bee and having met Amit on 2 or 3 occasions, she feels positive and confident that he will get the sale that she has been waiting for. Amit is very friendly yet professional and makes her feel at ease
Seller
13th Aug 2024 (10 mo. ago)
Linda
Brilliant support and advice from Amit during a difficult time. Always available and helpful, and going the extra mile for me, from start to finish of selling a house. So pleasant and friendly and gave me confidence that we would complete the house sale, I couldn’t have done this without him. Thank you Amit
Seller
13th Aug 2024 (10 mo. ago)
Andrew
Excellent service from Ben
9th Aug 2024 (10 mo. ago)
F Bimpong
Marvin has been great with my move in
Tenant
9th Aug 2024 (10 mo. ago)
A clarke
Move house on Saturday james was a really good help with getting me where i am today thanks james top job
6th Aug 2024 (10 mo. ago)
K Nessa
After leaving numerous messages for a call back from the lettings department, with no success. I then had to turn up at the office where Jennifer explained she is new to the company and will solve my query. True to her word she did and updated me by email. Thank you Jennifer
Very poor customer service. No callback or response to emails.
Landlord
5th Aug 2024 (10 mo. ago)
charles
I had just arrived from abroad and had had a couple of challenges with a couple of agencies until I stumbled across Marcin from John Bee estate and lettings.so professional and helpful,all the struggling was made history before I even expected it,It's 5 super shining stars for me!
1st Aug 2024 (10 mo. ago)
M yarwood
Recently arranged a rental through butters john bee, never rented before, so required the guidance and help from the team at butters john bee, who were incredibly helpful throughout the process, especially James Bateman who was fantastic and kept in touch and went above and beyond so highly recommend.
Mark yarwood
Tenant
31st Jul 2024 (10 mo. ago)
F Gillam
i was nervous for our inspection today but i needn't have been, lacey arrived right on time & she was very friendly and professional, thank you!
Tenant
29th Jul 2024 (10 mo. ago)
P Blackshaw
Lacey came to inspect my property and was quick and efficient
Landlord
29th Jul 2024 (10 mo. ago)
P Buck
Vitoria Roscoe came to value our house she was very polite and helpful she was also very complimentary she is professional all questions answered clearly thank you ???? shophie was also a great help very friendly kept us informed of our progress she was always good to talk to about any queries we had whether on the phone or in person a really nice person thank you for your help. ????
Seller
25th Jul 2024 (10 mo. ago)
J Walker
Amit Nayee has been dealing with the sale of my late mum’s house. He has been extremely efficient and helpful with his advice and recommendations for the sale so far.
Seller
25th Jul 2024 (10 mo. ago)
Dawid
Marcin Strzelec was very friendly and helpful and helped us rent a property. After a month of searching and viewing properties, Marcin got us a property almost immediately. He has always been in contact with us throughout the whole process via e-mail and telephone. He would always respond to our e-mails when he could and made the entire process simple by explaining everything thoroughly.
Tenant
24th Jul 2024 (10 mo. ago)
P Farley
Just done a house move with Butters John Bee estate agents in Crewe, Cheshire ????????, it was a pleasure to deal with staff member “James Bateman” at their office, he organised the home move for me. I found James to be proficient in his work application, articulate, extremely knowledgeable & very helpful with a friendly approach, unfortunately I’m dealing with multiple injuries from work & James supported me through the application process of moving home ????
So a big thank you ???? James for helping me move into my new home, good luck in your chosen career, all the best, cheers ???????? PF ?? ????????
24th Jul 2024 (10 mo. ago)
M Ma
I was visited by a lovely lady called Lacey for a property check! She was extremely helpful and super friendly!
??????????
23rd Jul 2024 (10 mo. ago)
H v
Marcin and lacey were so helpful with our moving in process!thank you so much
19th Jul 2024 (10 mo. ago)
O Oluwatosin
I Spoke with Lacey Eldridge who was very helpful with my viewing and application and very professional, calm and well explanatory am so pleased and satisfied with the service i got.
19th Jul 2024 (10 mo. ago)
D Lindop
Really helpful during a stressful time
Lacey was great can not thank the whole team enough
17th Jul 2024 (11 mo. ago)
BeamCreate
As a overseas landlord, I rely on my letting agency to take care of my property in Crewe. I visited bjb in person the first time last Friday, and I am very grateful to Lacey who drove me to my property and explained to me in details the sales and rental situations in Crewe and it's neighborhood.
Landlord
16th Jul 2024 (11 mo. ago)
Z Lindop
My husband and I went to butters John bee with what we thought was an impossible ask after being turned down by other agencies for a 3 bed house. Come January 2025 there would be 2 adults 3 young children and a baby and within hours James Bateman from the Crewe branch managed to give us the news we hoped for. That was no more than 3 weeks ago and this week coming we get to move in to our forever home where we can feel settled and relaxed and ready for our last surprise baby. James has gone above and beyond in supporting us through the application process and taken away most if not all of the stress of this whole process. James if you get to read please know you’ve no idea how grateful and thankful my family and I are for all of your help in finding our forever home in a more suitable location for my family and I. 5* review for you from us as you’ve been a star!!
Buyer
13th Jul 2024 (11 mo. ago)
O Dean
Just want to say massive thanks to Sophie As a first time buyer she was able to give me great advice on what the process would be to get onto the property ladder. She was very informative and attentive to any queries I had. Will definitely be coming to her when I get everything in order to take the first step later this year
Buyer
12th Jul 2024 (11 mo. ago)
M Richard
The experience was supper we got lot of support from James Bateman.
11th Jul 2024 (11 mo. ago)
T Clare
Amit was very professional and was able to answer all my questions regarding the property and make several suggestions which really helped me to decide which direction to go with thank you Amit for all your help
9th Jul 2024 (11 mo. ago)
M 173
Fantastic service! James was truly amazing. Honest, upfront, reliable, trustworthy and very efficient. Would definitely highly recommend ????
3rd Jul 2024 (11 mo. ago)
K collier
Maddison and the team were fantastic from start to finish with every aspect of the sale and making us feel at complete ease
Seller
2nd Jul 2024 (11 mo. ago)
L O'Brien
Ben has been extremely kind and helpful sorting out my dad’s tenancy renewal. We had a lot of difficulties with my dad’s health and Ben was so understanding and supportive throughout the whole process.
Landlord
1st Jul 2024 (11 mo. ago)
S day
Ben was great today with helping and advising us with our issues.
1st Jul 2024 (11 mo. ago)
M Miquel
Dominika helped me every step of the way
Advising me and listening to my concerns Dominika acted very professional and friendly
with me
María Alzo Miquel
29th Jun 2024 (11 mo. ago)
J Beddoes
Excellent professional service from amid very friendly and explained everything thoroughly highly recommend him through buttes bee estate agents
29th Jun 2024 (11 mo. ago)
S Hughes
Sophie was very helpful and approachable. Very helpful and knowledgeable. Many thanks
28th Jun 2024 (11 mo. ago)
B Minshall
I want to say a huge thank you to Sophie Cartwright from Butters John Bee in Crewe. As a first time buyer, I was met by Sophie across several viewings until I finally found the right property. Sophie is exactly the right balance of professional, personable, knowledgeable and supportive. I literally couldn't have done it without her!
Buyer
28th Jun 2024 (11 mo. ago)
S Woodward
Dealing with James has been an absolute pleasure, he couldn’t do enough for us. Made the whole process plain sailing. Thank you so much James. Lovely young man.
28th Jun 2024 (11 mo. ago)
M Walford
Dominika helped me through the process of dealing with a claim on the rental deposit scheme. She expertly navigated me through the paperwork and subsequent appeal process; a consummate professional always friendly and polite with excellent customer service and communication skills.
Tenant
27th Jun 2024 (11 mo. ago)
K Entwistle
Paige is an absolute credit to the company, been a pleasure to deal with, great communication, fast, efficient and there to help with any query big or small, many thanks
27th Jun 2024 (11 mo. ago)
R barrow
I had a wonderful experience when visiting this service, spoke to a young girl called Lacey I was inquiring about mortgage advice and found her responsive and advantageous, great experience.
26th Jun 2024 (11 mo. ago)
A Cojan
Excellent service from start to finish,Madison kept us updated every step of the way to completion. Very professional at all times. Thank you for going above and beyond, would highly recommend.
26th Jun 2024 (11 mo. ago)
D Card
Paige Malik and Maddy from the sales team on the front desk have been nothing but helpful with any enquiries I have, I also have great respect for them both and I find them easy to work with. Thanks to you both!
24th Jun 2024 (11 mo. ago)
??Carman
Roksana from BJB did an amazing job valueing my house, I will be sure to contact her again as soon when I need to sell in near future!!
Seller
23rd Jun 2024 (11 mo. ago)
K Kubiak
We are currently looking to sell a house and Roksana from the sales team has been incredibly helpful. Her professionalism and dedication made the process much easier. Highly recommend this letting agency!
Seller
23rd Jun 2024 (11 mo. ago)
S Ncube
I would like to express my gratitude to James for his invaluable assistance throughout the process of applying for a new property. His consistent updates at every stage were highly appreciated, and his expertise proved to be instrumental in facilitating a smooth and successful application.
Tenant
21st Jun 2024 (11 mo. ago)
S Evans
James is absolutely amazing, patient and so helpful
21st Jun 2024 (11 mo. ago)
M H
I dealt with a young lady called Lacey. She was very pleasant and accommodating. An asset to the company
21st Jun 2024 (11 mo. ago)
K MUELLER
As a whole Butters John Bee is a poor company and needs a shake up. However, there are sometimes a few gems that try to make the company the best it can be. One of those is Lacey Eldridge. We have only recently had dealings with this young lady but she has been efficient, friendly, helpful and responsive to all our queries. When she has been busy and been unable to take our call she has phoned straight back which a lot haven’t and for that me and my partner are very grateful. Keep up the good work Lacey.
20th Jun 2024 (11 mo. ago)
A S
Ben has been very helpful when it came to renewing our tenancy and some other bits of paperwork that needed to be done , would definitely recommend Ben + Butters John Bee :) 5*
Tenant
15th Jun 2024 (1 year ago)
N Christou
After speaking with Sophie in regards to the rental market she was so helpful not only with what i can look at but how i can approach the market as a new company
Landlord
14th Jun 2024 (1 year ago)
T Vavro
Lacey had amazing advice with my property and when asking about selling or buying Sophie was also eager to help, couldn’t recommend them more!
Seller
14th Jun 2024 (1 year ago)
A C
Excellent proactive customer service from Dominika. Has kept me informed and updated with regular phone calls.
13th Jun 2024 (1 year ago)
T Lane
Another issue I needed help with and Lacey has done her bit let's hope all goes smoothly. Thank you Tom
12th Jun 2024 (1 year ago)
L Carroll
Roksana has been very average during the whole process of purchasing our next home.
Buyer
11th Jun 2024 (1 year ago)
C Graham
Spoke to lacey she was very helpful and very informative!
11th Jun 2024 (1 year ago)
F Adifagbola
James made our renting process stress free and responds promptly, Definitely recommend. Thank you James !
Tenant
7th Jun 2024 (1 year ago)
B Xaba
James, I would like to say thank you very much for your dedication, you are very experienced in your job and you have been great!
7th Jun 2024 (1 year ago)
B Matunga
Marcin and Ben have been amazing with the move in
6th Jun 2024 (1 year ago)
S Heath
Amit Nayee was really helpful and knowledgeable. He was a pleasure to have in our home as we decided to sell. Thank you Amit ????
Seller
4th Jun 2024 (1 year ago)
M Smith
Great support in selling my house, with clear guidance and communication received from Amit. I was updated with progress at each step and there was clear information given on the current situation and the expected next steps.
Seller
30th May 2024 (1 year ago)
A Meshileya
Martin has been amazing with the move in to my new property, great help!
27th May 2024 (1 year ago)
H Ball
Thank you to Amit Nayee who researched the properties in the area around the one we are hoping to sell and was very professional when he came to value our property.
Seller
24th May 2024 (1 year ago)
N Banwell
Great service all round, James went above and beyond after we came accross a few issues. Phil from property management was also very helpful.
24th May 2024 (1 year ago)
C Jones
Phil did a visit very friendly
24th May 2024 (1 year ago)
H gleeson
Spoke to james in lettings, totally helped me out, finding a house, and also helped me out filling out the paperwork thank you again
24th May 2024 (1 year ago)
J Griffiths
Lacey was super helpful getting my references done quickly wouldn’t recommend anyone else ! She’s the best
Tenant
23rd May 2024 (1 year ago)
E Rowley
Had the pleasure of speaking to Lacey today as had some questions that needed answering, she was efficient, friendly and very helpful. Thank you
23rd May 2024 (1 year ago)
Mi33y
James has been great at getting everything sorted and is always there to help if I needed it. Really easy experience having it being my first time moving out. Thanks!!
Tenant
23rd May 2024 (1 year ago)
C MURIRA
James went above and beyond with his service . Thank you so much James.
22nd May 2024 (1 year ago)
R mufema
I love how James assisted with all he could so I would give him a 5 but the management particularly the one I communicated with over the phone was awful
20th May 2024 (1 year ago)
A Titus
Corrie and Marcin have been great and have worked hard to get us through referencing. Thank you
20th May 2024 (1 year ago)
D Becton
Have been trying to get a viewing of a property with estate agents for nearly two weeks . Have rang three times and they have never managed to get back to me at all . Have heard anecdotally they are not very good and have seen it first hand now . If you have a property to sell my advice would be not to use BJB in Crewe !!!
18th May 2024 (1 year ago)
S De
I came into branch today due to an issue with a payment and Ben was able to resolve this very quickly for me without any fuss or bother. Thanks very much
18th May 2024 (1 year ago)
M snape
Spoke to Lacey today, she was super helpful and really polite.
17th May 2024 (1 year ago)
T Tumbare
I had a good experience although there was some hiccups however James managed to solve them in a professional manner l really appreciated
16th May 2024 (1 year ago)
H Fox
So had a meeting with bjb with lacey and she explained everything I needed to know for the future managment of the house. Everyone in bjb has been so kind, welcoming and understanding since they have took control of the share house I live in. I couldnt ask more from them allways love to have a good chit chat with the team. They allways will try and sort out any issues to best of they ability ????
Tenant
16th May 2024 (1 year ago)
N Tomkins
We had the pleasure of having Victoria coming to our Dads bungalow for a valuation. After recently passing, Victoria was very caring and helpful with myself and two siblings. She went through different options that we could take and showed us similar properties for sale as our bungalow. Victoria even offered advice on other properties that my brother had. We were really pleased with her service and will definitely use BJB when the property is ready for sale. Thank you
Seller
15th May 2024 (1 year ago)
P Parmar
Speak to phil and it’s really helpful ????
14th May 2024 (1 year ago)
R Phillips
So I would like to take the time to leave Maddie and BJB Estate agents an extremely positive review. Maddie has been exceptional on every level of the sale and potential purchase of a new property. Her communication, patience and total understanding of our requirements need recognition, to put it plainly if I had an estate agency, I would want a team full of Maddie’s ! Keep up the amazing energy and commitment, credit where credit is due so bravo Maddie !!
Seller
14th May 2024 (1 year ago)
S Lee
Ben and Philip worked as a great team at the end of my tenancy. It’s not easy trying to bridge the service needed for both landlord and tenant. They do a great job! Well done both!
Tenant
11th May 2024 (1 year ago)
N Fuyane
Great service from Dominika. She was able to resolve my issues satisfactorily
10th May 2024 (1 year ago)
L Hodgetts
Phil was incredibly helpful when I was renewing my tenancy. Negotiated a good price and made the whole process run smoothly!
Tenant
10th May 2024 (1 year ago)
A Keegan
I spoke with Dominika Jaszczyszyn on the phone today she helped me out so much letting me know exactly what I needed to pay to help me get back to where I need to be, she also corrected all my contact details for so that I never miss an update. Thank you for your help today Dominika
9th May 2024 (1 year ago)
L Garner
Hats off to Dominika Jaszczyszyn. I spoke to her today with an issue I’ve had with a rental payment. She was very thorough and stayed on the phone with me to try to get to the bottom of the problem. She needed to ring accounts to resolve it and rang me back to tell me it had been resolved. She is so polite, friendly and helpful and an asset to Butters John Bee, Crewe. Very many thanks Dominika, you’re 5 star ??
Landlord
9th May 2024 (1 year ago)
C Welch
Victoria Roscoe came to give us a property valuation in view to selling our property. She was extremely professional and very helpful in explaining the procedure and services that Butters John Bee provide. Her approach was very confident and her friendly and polite manner made the whole experience an enjoyable process.
Seller
9th May 2024 (1 year ago)
A kehinde
Philip Hayes came to our rented property to do an inspection. He was very friendly, polite and professional. All checks completed and he was helpful with any concerns we had. He was able to sort a long time issues the property was having.
Tenant
9th May 2024 (1 year ago)
K Gele
Spoke to Ben P who was able to help us with some forms in branch.
8th May 2024 (1 year ago)
E (Horlarmeedey)
Thanks for showing me around the apartment James. It’s lovely.
7th May 2024 (1 year ago)
E Billington
Was booked in for a viewing at 10:30am with madison on the 6/05/2024, had 4 confirmation texts for the viewing, on the day we arrived pretty early and waited there it got to about 10:40 so I called the office and asked about the viewing and they said they’d pass the message on so she could get in touch with us, didn’t get anything, then it turned 11am called again and had the same thing happen, we left, and never got a phone call or message all day from butter John bee, absolutely shocking after confirming a viewing with someone and then never turning up or getting in contact as to why you didn’t turn up. Will never use yourself again for either buying or selling.
7th May 2024 (1 year ago)
Ben
Super valuation and briefing on the services JBB Crewe offer today by Victoria Roscoe on a bank holiday Monday as well! ????
6th May 2024 (1 year ago)
Z Ali
Thank you James for your Assistance. You have been most helpful and provided excellent service.
4th May 2024 (1 year ago)
C Turner
Out estate agent is Marcin Strzelec and from the start he has a really difficult case with myself and there has been a lot of issues along the way. He has worked extremely hard to resolve any issues with third party’s almost to the point where I felt like I was giving up. He is very talented and has a bright future in frond of him with his career. He is polite well mannered and easy to talk to even supporting me through the whole process as a person he’s put himself above all my expectations. From the bottom of my heart thank you !
3rd May 2024 (1 year ago)
O holiday
I've recently delt with Butters John Bee "crewe" and found them to be very helpful, polite, professional and understanding especially Paige Malik who always conducted herself in a professional manner. Would highly recommend.
Lee.
3rd May 2024 (1 year ago)
D Marsden
Great estate agents, Marcin absolutely superb, a credit to BJB, this branch, Crewe, the county of cheshire, and all those around him. 10/10 service and gentleman.
3rd May 2024 (1 year ago)
R hough
Great experience with Victoria Roscoe, was great to see a estate agent with a personality and not just trying to hard sell the company. Was very informative and to the point, constantly checking everything was understood. Credit to the company.
2nd May 2024 (1 year ago)
J Guilfoyle
I have just spoken to Ben very helpful and polite thank very much for helping out with issues
2nd May 2024 (1 year ago)
A janet
Really had a pleasant experience with Marcin. Very humble, respectful and understanding. In less than two weeks I started house hunting, behold I am now at the verge of acquiring a comfortable home. However , I will recommend this company a million times to anyone. Thank you Marcin for been a reputable representative to this company .
Buyer
1st May 2024 (1 year ago)
N Khumalo
Outstanding service by Marcin Strzelec has made my family feel welcome in England.He explained the whole process of finding accommodation and he helped me in every step until we moved into the house.Exceptional customer service.Thank you so much.Any one who is looking for accommodation I recommend Marcin Strzelec (of course Buttersjohnbee )
Tenant
1st May 2024 (1 year ago)
A baddeley
Dominika was really helpful!
1st May 2024 (1 year ago)
D Egan
Phil came around to inspect the property we rent through Butters John Bee, he was polite and respectful of the home and the people in it. Efficiently carried out his job and left.
Tenant
1st May 2024 (1 year ago)
J Sawyer
Phillip Hayes went out his way to try and find out and put my mind at ease as The area I was looking at had some bad reports but Philips excellent customer service and professional mad put my mind at ease.
29th Apr 2024 (1 year ago)
R Ngulube
These guys are the best in what they do.I have delt with Phil in many occassions. He is so patient, humble and so professional
26th Apr 2024 (1 year ago)
S Byron
Incredible service from Lacey she has been extremely helpful, friendly and knowledgeable during the entire process. Couldn’t recommend more.
26th Apr 2024 (1 year ago)
E Lomas
Spoke to an property manager called Lacey about a property and she was very helpful
26th Apr 2024 (1 year ago)
S Hughes
Wonderful experience I had the pleasure of speaking with lacey regarding some questions I had, she was extremely friendly and helpful, very organised and professional. Made the experience much easier, overall had a wonderful experience and would recommend this branch to others.
26th Apr 2024 (1 year ago)
C Nwobodo
Marcin and Ben have been great with the move in
Tenant
25th Apr 2024 (1 year ago)
J Knapper
Really efficient, friendly and professional from Victoria Roscoe! Explained the whole auctioning process, recommending experienced solicitors and took photos, all in a timely manner!
Seller
25th Apr 2024 (1 year ago)
K mhlanga
Excellent,service from butters John bee by Marcin Strzelec,If you looking for competency,excellency,professionalism,get hold of Marcin.Coming from abroad Me and my wife had no clue how the system works but Marcin worked tirelessly to make sure he helps us until we moved into our new home.
Thank you so much????
Tenant
21st Apr 2024 (1 year ago)
H Gaskell
Victoria Ruscoe knows what she’s talking about. Comes across friendly, confidentiality and knows her job inside out.
15th Apr 2024 (1 year ago)
E Adams
Marcin was great help
13th Apr 2024 (1 year ago)
O Olanipekun
Marcin, word is not enough to described how helpful you have been. You are simply the best of the best. Thanks for your commitment for making sure we secure the accommodation. Cheers.
Tenant
9th Apr 2024 (1 year ago)
A Hargreaves
Flat inspection was carried out by Phil today, he was very helpful and it was completed very efficiently. Thank you
Tenant
9th Apr 2024 (1 year ago)
M Glover
Maddy showed me round a house today and couldn’t recommend her enough
8th Apr 2024 (1 year ago)
G Steele
BJB keep phoning me and leaving voicemails about a property I no longer own. Spamming me about 3 times a week. I’ve asked to be taken off their marketing list numerous times and they are clearly in breach of data protection. I would stay clear of them for all your business as they are clearly not very professional in how they run a business.
8th Apr 2024 (1 year ago)
S Spencer
Victoria Roscoe was great at putting my mum at ease regarding the valuation and sales process.
Seller
2nd Apr 2024 (1 year ago)
C Ezechi
Marcin has been the most wonderful agent, thank you
30th Mar 2024 (1 year ago)
C Hamadziripi
Marcin Strzelc was genuinely helpful
He went out of his way to help and explain every step as it was my first time renting in UK
Very Friendly and excellent customer service highly recommended
Tenant
29th Mar 2024 (1 year ago)
R D
Prior to speaking with you, Dominica, I reported the problems the day I moved into the new residence, and no one was able to resolve them for about a month. After I spoke with you, Dominica, you worked incredibly fast to solve the problem and get back to me in less than an hour. I really appreciate it. You work so hard, accomplishing great work and outperforming everyone else. I will give your BJB Crew branch two stars and you five. Regards
Tenant
29th Mar 2024 (1 year ago)
F Graham
Very impressed with the customer service and professionalism when querying my standing order. Lacey was very helpful and assured me everything would be okay??
29th Mar 2024 (1 year ago)
B Owen
Roksana has been our valuer with Butters John Bee. She has been so kind, professional and helpful. 3 months in, not such a good experience. No one communicates, no one answers emails. Have no idea who is progressing our sale as the person who was has left. No one responds to messages. I would love an update, myself and our buyers are getting frustrated. Adding to this, we completed our sale a week ago, and still have heard nothing from them. If you're looking for a more personal service, I'd look elsewhere.
Seller
29th Mar 2024 (1 year ago)
M G
Great, friendly and professional staff, put me right at ease, they keep me up to date with the process and when I could get the keys, Marcin and corrie were great and so helpful as well
28th Mar 2024 (1 year ago)
T Moyo
Excellent professional service from Dominika Jaszczyszyn. Very efficient,friendly and was so patient with me .Highly recommend.
27th Mar 2024 (1 year ago)
M Taguma
We met March, the state agent from Butters John Bee state and letting agents, on our first viewing of the property. The gentleman was so patient and took us through, around the house. Very professional and courteous. Thank you March, you are a star!!!
24th Mar 2024 (1 year ago)
Peter
Marcin & Ben have been great with the move in process
22nd Mar 2024 (1 year ago)
O Abiodun
James, me and family really love your service at company thanks so much.
22nd Mar 2024 (1 year ago)
R Taguma
I just want to express how grateful I am with the help I received from March, The estate agent at JB crew.I don't know if March will see this but please convey my sire gratitude of his dedicated service to him
Thank you
Rhoda taguma.
21st Mar 2024 (1 year ago)
G Chadwick
I spoke to Phillip who was incredibly helpful. He was so kind and very informative.
What an asset ???????? to the company ????
15th Mar 2024 (1 year ago)
S Ncube
Very organised. Good customer service and professional. Would recommend more people to contact Crewe office. Best letting company to work with. Have been searching for a house to rent and my sister referred me to John Bee. Within 2 weeks l can see a progress. Corrie and Marcin were the best agents to work with. Assists with a smile and guides you through the process.
Tenant
14th Mar 2024 (1 year ago)
S pickford
Phil talked me through how to fix my boiler. He was a great help, so patient and professional throughout.
A real credit to Butters John Bee!
Thanks
12th Mar 2024 (1 year ago)
G Logan
Just terrible. It took 4 days to get a reply regarding a viewing despite phoning twice and leaving two messages. Paige took me through a registration only to be told the vendors of a property in which I was interested weren't accepting viewings from people without an offer on theirs. Of course that is fine but just ask that from the begining instead of capturing my information. Focus less on obtaining registrations and on helping people move.
Seller
11th Mar 2024 (1 year ago)
Charlotte
Philip came to our rented property to do an inspection. He was very friendly, polite and professional. All checks completed and he was helpful with any concerns we had :)
Tenant
8th Mar 2024 (1 year ago)
L Percival
Lacey was incredibly helpful and efficient with getting us set up with our repeat tenancy! She also very kindly helped with getting some questions and negotiations we had over to our landlord. Very happy with this company as a whole.
Tenant
8th Mar 2024 (1 year ago)
L Graham
lacey was really polite and helpful!
8th Mar 2024 (1 year ago)
E Graham
Phil was really helpful when I spoke to him on the phone earlier
8th Mar 2024 (1 year ago)
J Dodd
Thankyou victoria roscoe for spending time with us and being very understanding. you have made everything simple thankyou again xx
7th Mar 2024 (1 year ago)
P Afriyie
Phil has been exceptional he helped me fixed my fridge,boiler and so many things in my new house xxxx
He is the best
28th Feb 2024 (1 year ago)
V solanki
I was sent an offer acceptance email and they carried on with viewings and accepted a higher offer. I had paid broker fees and lost money. Avoid.
Buyer
27th Feb 2024 (1 year ago)
P Shane
Throughout the whole moving process, Georgina Breeze has been there as our Move Manager, liaising between us our solicitors and the Butters, John Bee team at the Crewe office.
She and the team at BJB have seamlessly connected the dots, answered all of our questions and queries, and have taken some of the stress out of what is one of the most stressful and expensive processes anyone buying a house can have.
We would totally recommend the BJB team at the Crewe office, as efficient, cheerful and very helpful in every way.
Buyer
21st Feb 2024 (1 year ago)
C Egan
Excellent efficient service and extremely knowledgeable. Phil hayes was fab!!
18th Feb 2024 (1 year ago)
J Adams
Kris was very friendly and helpful
15th Feb 2024 (1 year ago)
M Denson
Kristianne was knowledgeable and professional. She answered my questions thoroughly and provided solutions to some issues that could have potentially delayed the sale.
Seller
13th Feb 2024 (1 year ago)
M Nitu
Marcin and Ben have been great with my move in
Tenant
9th Feb 2024 (1 year ago)
T Raines
Madison has been a huge help and has been really accommodating during the whole process. Couldn’t recommend her enough! Excellent experience!!
Thank you Madison, you’ve have been a star!!
8th Feb 2024 (1 year ago)
T Robinson
Phil was amazing!! He made sure all our issues with the property were voiced and reassured us he’d report to the property owner. All in all, he’s a fantastic agent.
Tenant
8th Feb 2024 (1 year ago)
C Purcell
Paige has shown me a property and the service I received was amazing she was very helpful and informative. Would recommend the Crewe BJB
3rd Feb 2024 (1 year ago)
L Stanel
Phil from Crewe agency is the best agent ever! Trust me when i say, he helped me a lot today and he was really kind. Great person and agent! I recommend Phil 100% !
3rd Feb 2024 (1 year ago)
J Agyareboakye
Marcin was very helpful with the initial stage of my application and Ben in Property Management got e c erything b over the line when there were some problems at the last minute
Tenant
3rd Feb 2024 (1 year ago)
E Taylor
Martin was very helpful for our viewing and fit us in a day earlier because I was worrying . Phil made sure that everything was ready to be collected Ted on our move day so it was as stressful as possible, thankyou to all the staff who were lovely and helpful when I telephoned
2nd Feb 2024 (1 year ago)
S Faddes
Sophie has been amazing with helping us to view and make an offer on our first house. During the viewing process she was friendly and willing to answer any questions we had. She has also helped us with securing an offer on the property and was always available if we needed any advice. We could not be happier with service she has provided ??
Buyer
2nd Feb 2024 (1 year ago)
M Meachin
Marcin was amazing with us and very helpful and so was Ben also, thank you both very much!
1st Feb 2024 (1 year ago)
L Holt
Didn’t realise I signed up to Disneyland when I booked a viewing to see Micky mouse himself. Organised to meet Paul at a property. 1 hour before the set appointment time, I emailed him to say I’m running 10 minutes late and I’ll be with him shortly. I arrived at the property to find no Paul and no access to the house. Paul doesn’t have access to emails whilst out of the office so was unbeknown to my email? Whether he received it or not, I would anticipate a phone call or some form of communication rather than leaving out to dry. Whether he was there on time and left after 10 minutes or forgot about the appointment - who knows.
1st Feb 2024 (1 year ago)
N Sadanandan
Marcin and Corrie have been great with the move in to my new house
Tenant
1st Feb 2024 (1 year ago)
R K.
Today I am very grateful to Victoria Roscoe for coming and giving her assessment of the market. Your professional assessment is of great help to me.
Kin
31st Jan 2024 (1 year ago)
P Attah
Marcin helped me with my move in and was very helpful and attentive.
Thanks to Ben in property management for sorting out the paperwork.
Tenant
30th Jan 2024 (1 year ago)
R Musgrave
I had been having issues because of a partner agency in the different part of the country (8 attempts to contact and a call that was ignored), so I called and was put thought to Ben in the Crewe office. Ben was so helpful and solved the issues immediately. Ben - can you go and show the other team what good customer service looks like please? I won't name any names but the company rhymes with Fart and it's fitting that they completely ignore you when they are based in a city, well known for an idiom about ignoring people....
Ben was able to help on a Saturday lunchtime and has done work that the useless team said they would do 2 years ago, which has lead to my current issues. Thanks Ben!
27th Jan 2024 (1 year ago)
Z Mort
Philip Hayes helped me renew my tendency Agreement. He was kind, honest and helpful. I am happy with the customer service so far. Thank you for your time and effort. Zoe :)
Tenant
26th Jan 2024 (1 year ago)
L Dodds
Phil has been to do my inspection for my flat. He was such a caring and friendly person. He took on all concerns and gave me complete reassurance that they would going to be addressed. Having only spoke to him through emails and phone calls before this so it was lovely to meet him in person.
Tenant
25th Jan 2024 (1 year ago)
C Freeman
Excellent service today delt with my issue straight away Benjamin was extremely helpful and very polite very happy ???????????? very good employee you have there
20th Jan 2024 (1 year ago)
Melissa
Amazing service from Phil Hayes at the Crewe office. Extremely professional, efficient and knowledgeable, nothing was too much trouble, answered all my questions confidentiality and listened to any queries I had. Thank you Phil ????
12th Jan 2024 (1 year ago)
P Greensmith
Just had my annual inspection with Phil he was great,friendly and genuine in wanting to help with any issue I may have had with the property
Tenant
12th Jan 2024 (1 year ago)
S Tomkinson
As a potential purchaser I can only say that my overall experience of this company is poor.
Over the past three months alone I have had no response back for several requests for viewings online, one viewing I did manage to get put their price up by £10,000 just days before and nobody bothered to inform me of this then today I turned up for a viewing the vendor didn't even know about,How embarrassing!
Buyer
12th Jan 2024 (1 year ago)
M Taylor
Big Thank you to Phil in the Crewe office. Professional and knowledgeable and answered all my queries.
7th Jan 2024 (1 year ago)
L eldo
Thank you BJB for wonderful experience.Massive thankyou to Phil Hayes.
5th Jan 2024 (1 year ago)
M Up
Phil Hayes excellent service with sorting contracts and fab communication at every stage
22nd Dec 2023 (1 year ago)
G Hughes
Amazing service from Sophie in the Crewe Sales department, she’s been very attentive and gone beyond our requirements, you couldn’t ask for more when viewing properties and putting offers across. Offices were a pleasure to visit also, nice atmosphere and people, felt at home that much I have decided to go with their mortgage professional Adrian, who again, has gone above and beyond. Thank You for a great experience.
Buyer
18th Dec 2023 (1 year ago)
C Mather
Spoke to Philip at Crewe branch who provided me with all the info I needed very polite and helpful many thanks
16th Dec 2023 (1 year ago)
S Winter
Spoke to Phil in property management, thought he was very helpful and professional.
16th Dec 2023 (1 year ago)
A Maxwell
Ben parry is a great representative BJB Crewe and very helpful not only to landlords but equally tenants also making us all happy. Well done Ben
15th Dec 2023 (1 year ago)
W Jenkins
Corrie has been amazing and helped with everything. She gave amazing service and the personal touch made it all the better couldn’t fault her service.
When I came into the branch to sign contracts Ben was able to assist with the final touches.
Thanks to all.
15th Dec 2023 (1 year ago)
S Chiriac
Spoke to Phil in the property management team who was able to help is with an issue with our tenancy.
Tenant
12th Dec 2023 (1 year ago)
O Shakirat
Spoke to Marcin in lettings who was very helpful and also Ben in the property management team who sorted our new tenancy
Tenant
12th Dec 2023 (1 year ago)
C Grant
I spoke to Marcin & Phil who have been very helpful during the whole process of the contracts and moving in
11th Dec 2023 (1 year ago)
D Gater
Marcin was very helpful with the move and would highly recommend.
11th Dec 2023 (1 year ago)
Anonymous Tenant
I was assisted by Marcin and Corrie and I'm a happy client.
Tenant
8th Dec 2023 (1 year ago)
M Jewkes
Polite, professional, friendly and knowledgeable, 5 stars given for Victoria Roscoe and BJB...
5th Dec 2023 (1 year ago)
Enormousju
I rarely leave reviews. But when someone really goes out of their way to help, they deserve recognition for their efforts.
Step forward Marcin Strzelec from the Crewe office!
I was in a bit of a pickle recently regarding a tenancy change at a house I have in Winsford. One tenant had upped and left, and, after a lengthy refurbishment to right all the wrongs created by the previous tenant, we needed someone else! The house is an ideal family home so I wanted a family unit who would treat the house with respect and would be happy living there.
Marcin sorted it all out, showing great persistence, diligence and professionalism in finding and liaising with potential new tenants to get the best fit possible for my property.
Marcin was professional, polite, courteous and diligent at all times.
He was in constant contact with me to keep me updated throughout the process and was always on hand to offer opinions and advice regarding the suitability of all potential new tenants who had applied. And needless to say I am absolutely chuffed with the tenants he has found for me - lovely people!
Basically, I'd have been up the creek without a paddle if it wasn't for what he did.
Thank you Marcin!
Landlord
4th Dec 2023 (1 year ago)
A Bundred
Victoria can to give me a valuation on my house she was very professional and friendly and went above and beyond helping me would definitely say use BJB for selling a house and especially Victoria
Seller
1st Dec 2023 (1 year ago)
M Bairstow
Spoke to Phil form property management, quick to respond to my queries, very helpful and professional, thanks
29th Nov 2023 (1 year ago)
J santhu
My experience with BJB is good Property manager Philip is a nice person, giving quick responses and feedback
28th Nov 2023 (1 year ago)
B L
Gina is amazing at her job, always there to support me and answer my questions, very knowledgeable and very polite
Thank you Gina ????
24th Nov 2023 (1 year ago)
A Bajaj
Agents are more interested in appointments with mortgage advisor rather than actual viewing, and was told I can't have a viewing until I take a mortgage advice.
16th Nov 2023 (1 year ago)
S Darcy
Kris was amazing, very experienced in her field and very helpful, talked through the process and gave great insight.
13th Nov 2023 (1 year ago)
J Holloway
Kris had done her research before visiting she was friendly, professional and very thorough
12th Nov 2023 (1 year ago)
A Sancak
Spoke to Marcin in Lettings who was very helpful and also Ben in the Property management team who was able to assist with our contract and move in. Thank you all.
Tenant
9th Nov 2023 (1 year ago)
A Ali
Marcin and Ben have been great with helping us move in to our new property
Tenant
9th Nov 2023 (1 year ago)
C OBD
An extremely poor customer service. The way we have been dealt with on vacating our property was absolutely appalling. It was almost impossible to get hold of anyone on the phone or through email to deal with our enquiry when chasing to get our deposit back. Benjamin Parry in particular was extremely rude and unprofessional (when eventually managed to speak to him on the phone weeks later) and brought up very petty issues of the state of the property that he threatened to report back to the landlady to knock money off our deposit. Overall my partner and I are extremely dissatisfied with Butters John Bee estate agent as a whole. Property management team were shockingly bad at responding too.
Tenant
8th Nov 2023 (1 year ago)
C Saripalli
Georgia was really helpful
7th Nov 2023 (1 year ago)
D Kaur
Highly unprofessional & inept property management team (Crewe). Landlords, please exercise strong caution in instructing this company, & B Parry to manage your property. Phone calls routinely go unanswered. Emails not always responded to. Rent has not always been forwarded on time. Overall, our experience has been very very negative.
Landlord
7th Nov 2023 (1 year ago)
T Olphin
Lovely service!! Georgina helped me so much!!!
3rd Nov 2023 (1 year ago)
H spender
Georgina was so helpful as a sales progressor! She kept me so informed through this confusing process and I felt that even when things were feeling slow she kept me updated. Thank you!
3rd Nov 2023 (1 year ago)
B Piotrowska
Marcin Strzelec very nice, professional, and helpful, the best
29th Oct 2023 (1 year ago)
P Piotrowski
Marcin Strzelec Very nice Professional and helpful I recommend
29th Oct 2023 (1 year ago)
G Lewis
The service we received was excellent in that Sam went the extra mile to arrange a viewing appointment at short notice due to our situation.
At the viewing he was helpful and knowledge
28th Oct 2023 (1 year ago)
R collins
Avoid,they are unprofessional, try stealing money and breach GDPR regs.
28th Oct 2023 (1 year ago)
C Simmons
Very helpful staff. Went the extra mile for me to get lots of viewings arranged on the same day as I was up in Crewe just for one day. Professional set-up and they know the area andctheir business well.
27th Oct 2023 (1 year ago)
J Moore
Went to a Property Auction on Monday for the experience and information.
I was introduced to a lady called Kas who was very helpful explaining the process of selling properties by Auction she gave me valuable information she was very chatty and understand as I am a complete novice on how it all works. Many Thanks Kas
18th Oct 2023 (1 year ago)
N sonani
It’s very well experience
13th Oct 2023 (1 year ago)
L Murphy
Thankyou to Corrie, Marcin and Ben for all of your help
13th Oct 2023 (1 year ago)
P Condliffe
Kristianne was very helpful and informative and would definitely recommend bjb
13th Oct 2023 (1 year ago)
L Newmanl
Victoria Roscoe came to do a valuation on my property. She was very professional, informative, helpful and had great knowledge of local area and property market. Would recommend, thank you.
11th Oct 2023 (1 year ago)
Deola
Jennifer ditch was so helpful this morning when i reported the issue of my boiler to her . She is so amazing and dedicated to her work I really recommend her for great work and good customer service support . Thanks so much Jennifer you are a star
Tenant
4th Oct 2023 (1 year ago)
L Mae
We are very pleased with the cooperation with Butters John Bee, especially with Marcin a young man with a professional approach. Always helpful, always smiling and the quality of Marcin’s work is at the highest level! Thank you so much. Best regards to all the team at Butters John Bee.
3rd Oct 2023 (1 year ago)
A T
Really grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to help with everything and even arranged a viewing late in the day to suit my restricted availability. All my phone calls and email queries have been dealt with quickly and efficiently. Just exchanged on 2 BTL properties in central Crewe and hope to secure more in the future. Adrian and Marcin in the branch has also been at hand to help me. Felt very welcome when I first visited the Crewe office - friendly staff - made such an impact to me esp. after being on the road for 4 hours!! Highly recommend Sam and his colleagues in BJB Crewe Sales, Letting and Mortgage Broker. Thank you Sam for everything and please keep me on your mail lists of new listings.
Landlord
2nd Oct 2023 (1 year ago)
D Stefanowicz
Kris was very helpful and professional.
Appreciate it.
2nd Oct 2023 (1 year ago)
J Phillips
Ben was Absolutely excellent service sorted everything we needed
29th Sep 2023 (1 year ago)
L Tetlow
Just wanted the say a big thank you to Ben and Maddie for being so help today when we called into the office, you are both very dedicated to your work and to helping people, and are a credit to your company. Thanks again Mrs Tetlow.
28th Sep 2023 (1 year ago)
S Vaughan-Lightfoot
We’ve contacted this company 3 times requesting information about a new build property in Chester. Each time we were passed around a couple of people and we were promised a call back. Sadly, they never call back, a bit disappointing. Nobody appears to know who is handling the Chester properties.
28th Sep 2023 (1 year ago)
I Ahmed
I recently had the pleasure of working with Gina as my move manager, and I couldn't be happier with the support she provided. Her expertise in managing the logistics of my move was exceptional. Gina made the entire process seamless and stress-free, and her attention to detail was impressive. If you're in need of a move manager who goes above and beyond to ensure a smooth transition, I highly recommend Gina. She's the best in the business! ????????????
28th Sep 2023 (1 year ago)
G Erskine
Kris was very professional and helpful in providing insightful information regarding our property. She was very knowledgeable and clearly had extensive experience.
26th Sep 2023 (1 year ago)
J Perrin
A really lovely experience with the help of Roksana Florysxak. Would highly recommend. ????
22nd Sep 2023 (1 year ago)
T kaplan
Spoke with Jen over the phone, very helpful and no problem was too large for her. Hope to speak to her again next time I have a problem
22nd Sep 2023 (1 year ago)
D Conde
Spoke to Ben who came. To do my annual inspection and. Was on time and nice
Landlord
22nd Sep 2023 (1 year ago)
L Burrows
Kristianne was helpful in providing a quick valuation for my home.
Seller
18th Sep 2023 (1 year ago)
N Cooper
Wonderful, friendly service from Butters John Bee. Spoke to Kristianne and team who were more than helpful.
18th Sep 2023 (1 year ago)
? ????????
I wanted to leave a review about your wonderful employee Marcin Strzelec. At the start he gave us all the information and guided us from viewing the house to completing the referencing. He was guiding and supporting through all stages of completing the applications and was always available.
I am very grateful to Marcin for his support and professionalism.
Tenant
18th Sep 2023 (1 year ago)
D Hall
Kris and Roxanna have been great, they have both been assisting me with a GDV valuation for a property in Crewe; incredibly friendly, professional and knowledgeable, I was really impressed.
17th Sep 2023 (1 year ago)
? ???????
Spoke to Ben and Corrie at the Crewe office who helped with with my new property and explained the move in process
15th Sep 2023 (1 year ago)
P Dube
I would like to thank Jennie for the good service l received since l moved in .She has been of great help, so understanding .No words can explain how thankful & grateful l am.Keep up the good work Jennie.
Tenant
13th Sep 2023 (1 year ago)
S smith
Roksana has been so helpful and lovely throughout the purchase of my property. She has supported me fantastically so far, and I look forward to continuing to work with her through this purchase.
Buyer
13th Sep 2023 (1 year ago)
R Walters
I was interested in purchasing a property via BJB and aranged to meet their salesman called Sam. He was very accommodating when showing me round, answering all my questions & seemed interested in what I had planned for the property. All in all, a very personable & professional experience.
Robin Walters
Buyer
13th Sep 2023 (1 year ago)
K Rutendo
Marcin was very nice,the best estate agent ????????????????
12th Sep 2023 (1 year ago)
T riley
Kris was very helpful
11th Sep 2023 (1 year ago)
E Suckling
Awful service from Butters John Bee Crewe branch. On signing you up for a property they couldn’t be more attentive and helpful. They’ll go as far as forcing you to write a positive google review whilst stood over you before they hand you the keys to a property. Once you’re in, they couldn’t care less.
The property management team are a nightmare to get in touch with. Take a ridiculous amount of time to respond to emails, don’t pick up the phone - calls always go through to an overflow call centre who take a message and then nothing is done. When they do finally get in touch, you get short, shirty emails as if you’ve massively inconvenienced them.
On top of that, they use old photos for their listings. The home we’ve just moved from is now on its 3rd tenant, and we saw the listing with the photos from when it was newly built over 2 years ago. (It now looks very different) The pictures of the garden aren’t even our garden!
All in all… avoid.
Tenant
6th Sep 2023 (1 year ago)
R price
Spoke with Jen today, she was very helpful throughout the whole process (and patient with me)! We even had a giggle! Great customer service. Thank you, Jen.
1st Sep 2023 (1 year ago)
D Kuzanga
Thank you to Marcin and Ben for all your help with out new property.
31st Aug 2023 (1 year ago)
S Harding
I had the pleasure of meeting Nicola whilst looking at a new home in Aston
She has to be one of the most helpful sales advisers I’ve met whilst looking for our new home
She was thorough, professional and above all personable
Looking for to meeting her again
30th Aug 2023 (1 year ago)
O Ehlert
I tried to book a viewing for couple days now. Always someone will call me back, of course no call back. Decided to view different properties from more reliable agency.
29th Aug 2023 (1 year ago)
M Davies
Marcin, Corrie and Ben couldn’t have been more helpful with our move in. Thanks guys.
Tenant
25th Aug 2023 (1 year ago)
E Hargreaves
Marvin was very helpful with our moving in process and we are very happy with our new house.
Tenant
24th Aug 2023 (1 year ago)
R Hassan
Completely dishonest estate agents.
19th Aug 2023 (1 year ago)
J Robinson
Spoke to Ben who was able to help sort out a new tenancy agreement for me
Tenant
18th Aug 2023 (1 year ago)
T Johns
Ben has been helping me with my properties and has been absolutely incredible, so helpful, thoughtful and went the extra mile to make sure everything I needed was done.
100% recommend :)
Landlord
15th Aug 2023 (1 year ago)
S Brown
Corrie Mainwaring from the Crewe has been nothing but amazing, she has been so helpful in my moving in journey even when we struggled with the referencing. Big thanks to Corrie.
Tenant
11th Aug 2023 (1 year ago)
V Phiri
Marcin is the best letting agent, very helpful and gentle. Am very pleased.
Landlord
9th Aug 2023 (1 year ago)
A Pugh
Kris was extremely helpful, knowledgeable and pleasant during my house visit gave me everything I needed and got to the bottom of my every need. Thankyou kris
8th Aug 2023 (1 year ago)
A Ward
Marchin showed us this property and was very useful and very informative. 10/10
5th Aug 2023 (1 year ago)
K Edge
Marchin is a legend and very professional at showing us a house. An asset to BJB!
5th Aug 2023 (1 year ago)
C McHenry-Cooper
Marcin is professional and knowledgeable when it come to properties he has found to suit us. Would recommend highly.
5th Aug 2023 (1 year ago)
D stubbs
Marcin has been very helpful in finding properties to suit us. Very professional and knowledgeable about properties.
5th Aug 2023 (1 year ago)
M Luczyk
Very professional and friendly service from Roksana, great communication and very helpful. I highly recommend!
2nd Aug 2023 (1 year ago)
P Wojtowicz
Roksana has been a pleasure to work with, she has been incredibly helpful, supportive and went above and beyond to help with whatever I needed. Cannot recommend enough!
2nd Aug 2023 (1 year ago)
A Mosallaeipour
Marcin Helped me renting my first property!
Absolutely Friendly and Supportive ????????
Tenant
1st Aug 2023 (1 year ago)
Trajkotka
Marcin a good agent who helps everyone
28th Jul 2023 (1 year ago)
E Data
Good real estate agent Martin
28th Jul 2023 (1 year ago)
K Jinks
Had a viewing with Roksana she knew an answer to every question and have a great sense of humor!
27th Jul 2023 (1 year ago)
K Sandbach
Been dealing with Roksana for quite some time, she has been very accommodating and always eager to help. Best customer service I have ever received!
27th Jul 2023 (1 year ago)
A Stephen
Roksana has been incredibly helpful, friendly, accommodating and knowledgeable in terms of helping us find a property that we can call our new home.
22nd Jul 2023 (1 year ago)
H Edwards
Kris was very helpful and friendly. She gave us lots in information and new ideas for our family. Couldn’t ask for someone more informative and professional.
22nd Jul 2023 (1 year ago)
J Thomas
Came into branch and dealt with Ben in Property Management who was able to help me with my standing order and sort out my new property.
15th Jul 2023 (1 year ago)
A Taylor
Kristianne was very helpful, bubbly and informative would definitely recommend bnb
13th Jul 2023 (1 year ago)
S 01
Excellent service , Marcin is very professional, and personable. Made our home search less stressful, would highly recommend..
8th Jul 2023 (1 year ago)
R ramesh
Marcin is a nice guy give all the support and make te letting process very fast. Thank you so much for BJB for your support and help.
Landlord
7th Jul 2023 (1 year ago)
K capper
Maddy was very helpful with assisting me in some properties I was looking at. Would recommend
5th Jul 2023 (1 year ago)
M Halliwell
Had the pleasure of meeting Vickie Roscoe for our house evaluation. Vickie was professional, informative, and friendly and made the process very easy!
1st Jul 2023 (1 year ago)
G Hayes
Had a lovely house viewing yesterday with Roksana, she was so helpful and friendly it made the whole experience very pleasant. Nothing was too much trouble, she was very accommodating and knowledgeable, a pleasure to deal with.
27th Jun 2023 (1 year ago)
L joseph
Spoke to Ben in Property Management who helped me with my move in.
Tenant
24th Jun 2023 (1 year ago)
A Dube
Spoke to Marcin in Lettings and Ben in Property Management who were able to help me with my new house. Thanks .
23rd Jun 2023 (1 year ago)
D Finegan
Lovley friendly and productive team. Real pleasure doing business. A special thank you to Madison. Your a star.
21st Jun 2023 (1 year ago)
J Hughes
What a team Marcin thank for your help with my property that was on the market to rent nothing was too much trouble for him kept me updated throughout very polite and professional at all times keep up the good work also Corrie who presented our house to a very high standard she dealt with me very professionally explained everything i needed to no about being a landlord as this was the first time the they both were very happy to go over anything if I didn’t understand thank you once again highly recommended
Landlord
19th Jun 2023 (1 year ago)
L Makwasha
I had a wonderful experience with Marcin Strzelec who conducted a viewing I attended. He is such a friendly yet professional young man. He answered all the questions I had professionally. I had a wonderful overall experience
15th Jun 2023 (2 years ago)
M Shaf
One of the best services have been provided by bjb to me and I really appreciate Mr. Marcin who is really nice and professional. 100% recommended this agency. ??
10th Jun 2023 (2 years ago)
R Mears
Excellent service from all involved, Marcin especially
10th Jun 2023 (2 years ago)
H Nottrot-Chew
Kristianne Edmondson was lovely and provided a helpful service, very informative.
9th Jun 2023 (2 years ago)
W Moskal
Marcin very helpfull guy really recommend him!
7th Jun 2023 (2 years ago)
G Kanaan
Spoke to Ben who was very helpful and advised me with regards to my rental properties
Landlord
6th Jun 2023 (2 years ago)
R varghese
Marcin was very helpful and kind
6th Jun 2023 (2 years ago)
G Smith
Kristianne was very knowledgable and professional
6th Jun 2023 (2 years ago)
Mo
Very professional and friendly service offered by Marcin,he understands what the client is looking for and he is very helpful to let you get what you really need.Highly recommend Marcin.Great service????
31st May 2023 (2 years ago)
T Edge
I have been dealing with Marcin Strzelec in regards to house rental. What an amazing helpful person he has been, keeping me fully informed and up to date. Thank you, would highly recommend
Tenant
28th May 2023 (2 years ago)
C Green
Had a great viewing with Marcin yesterday. Very professional and knowledgeable on the property.
27th May 2023 (2 years ago)
P Hughes
Corrie was amazing, she rented me the property of my dreams, thank you
Tenant
26th May 2023 (2 years ago)
L Thomson
Nice easy process in securing my house with the help of Michael from the crewe branch.
Absolutely useless after you are locked into a contract. Will never rent through this agency again! The entire listing of property was garbage. I don't even think they had inspected property
Tenant
25th May 2023 (2 years ago)
E Bal?n
Been to many house viewings, Marcin has been the most helpful agent ever. Much appreciated.
24th May 2023 (2 years ago)
K Sobhy
I have done my viewing today
First time to come to crewe
I really appreciate what you have done Marcin
Very helpful ,kind and welcoming
Answered all my questions In a professional manner and even more
Hope you all the best in your career
23rd May 2023 (2 years ago)
R harris
Marcin was very pleasant and helpful in all aspects of his job a real pleasure to work with I would highly recommend this company.
23rd May 2023 (2 years ago)
F Araujo
Marcin was very helpful
22nd May 2023 (2 years ago)
M N
Quick to respond, very friendly staff, informative and supportive. Thank you, Marcin !
22nd May 2023 (2 years ago)
C Bramhall
marcin was brilliant showing us round a property today, answered all our questions and was very friendly
22nd May 2023 (2 years ago)
J Parry
Marcin and Corrie were very helpful showing me around the property and helping to arrange the new tenancy.
Tenant
20th May 2023 (2 years ago)
L Pereira
Marcin was very nice and great at his job
19th May 2023 (2 years ago)
L Soares
Márcin is verry good people’s about attending I’m verry like
Thnak you
19th May 2023 (2 years ago)
M Cartwright
Knowledgeable, friendly and more than happy to answer questions. Very pleased with the service provided.
18th May 2023 (2 years ago)
C Standidge
Corrie was very helpful throughout all the process.
18th May 2023 (2 years ago)
A Wood
Spoke with Adrian, who made me feel at ease and in control!
Madison was also really helpful with booking viewings.
Overall, my experience today has been great and everyone was super friendly and professional
16th May 2023 (2 years ago)
U Shahi
Marcin showed us the property at 8 Harris close. He has been thoroughly professional and polite. We liked the property.
13th May 2023 (2 years ago)
F Patel
Kris was very professional and well prepared. She had a wealth of knowledge and explained things clearly.
13th May 2023 (2 years ago)
N Uzun
I would like to appreciate Roksana, she is very helpful and doing all the best for the customer. She was professional with us and knew how to help. All the staff very friendly and ready to help. Do not hesitate to seek help in this agency.
12th May 2023 (2 years ago)
G Harington
Great experience dealing with this agency. Marcin was very thorough and knowledgable on the rental proc
Landlord
12th May 2023 (2 years ago)
E Conde
After calling Butters John Bee as they requested is even more clear now they don't care at all about the community they put tenants into, their response was "They Pay on time" so there's nothing they can do. They have only in record one person living on the property so as for the second tenant they don't have record therefore they don't care.
I hope whoever reads this review considers twice using this agent for any property purchase, sell or letting, they don't care about you.
This agent only cares about getting the properties rented out, no consideration or background checks to who they let properties to.
Affecting neighborhoods and health of everyone living in the street. I've tried to contact several times Butters John Bee regarding their clients and made them aware of the multiple instances Cheshire police had to deal with their behaviour (we are talking about physical violence and substance abuse) but they don't even bother responding or acknowledge the emails..
Landlord
9th May 2023 (2 years ago)
L C
Kristianne is a very helpful and knowledgeable agent. She is very professional and I would highly recommend her services.
8th May 2023 (2 years ago)
D kirkham
I would highly recommend marcin as an agent very friendly and efficient ????
5th May 2023 (2 years ago)
I Littler
Excellent service from Kristianne Edmondson
2nd May 2023 (2 years ago)
Bijan
Marcin was a pleasure to view with. Very helpful with any questions and lovely guy to speak to.
28th Apr 2023 (2 years ago)
Dan
Excellent service from Marcin.
27th Apr 2023 (2 years ago)
N Forster
Corrie has been so helpful and kind during the rental process
Tenant
27th Apr 2023 (2 years ago)
M Cresswell
Corrie had helped my through the process of renting my properly she’s always been helpful and supportive thank you very much!
Landlord
27th Apr 2023 (2 years ago)
C Mardare
Kristian was very helful and informative at our valuation. Thank you
Seller
27th Apr 2023 (2 years ago)
R Smith
My original review was quite positive, BJB couldn’t do enough to get you to sign up however that’s where it stops, the property management team are useless - been waiting 4 weeks for a simple repair with no replies to emails and failed promises on call backs.
I accidentally overpaid on my rent, chased it weekly with the property management team for 2 months, no reply so I offset it against my rent and received a threat of eviction.
I have never experienced anywhere with such poor after service, it’s disappointing that I have had to leave this review but I don’t see any alternative
Tenant
26th Apr 2023 (2 years ago)
C Linsey-green
Marcin was very helpful, knew his stuff and showed me a lot of options
25th Apr 2023 (2 years ago)
G Vickers
Victoria was very polite and helpful, thank you
25th Apr 2023 (2 years ago)
J Moss
Great service from Victoria Roscoe when valuating my home. A lovely friendly person who explained everything easily. A credit to the company.
Seller
25th Apr 2023 (2 years ago)
M jervis
Kris was very helpful and professional. I was made to feel most welcome and the whole process was explained thoroughly but in a way I could understand. I look forward to seeing Kris’s smiling face in the near future
25th Apr 2023 (2 years ago)
T Beddow
Had a appointment to view a house with marcin was very pleasent answerd all our questions and reviews. Friendly and easy too talk too
24th Apr 2023 (2 years ago)
C Long
We got shown a beautiful property by Marcin. He was super nice, answered all our questions and set the viewing really fast. Big thanks to him
24th Apr 2023 (2 years ago)
S Downs
Amazing team, very helpful and quick service.
Thank you so much Ben and Corrie for all your help!
24th Apr 2023 (2 years ago)
S ANAND
Best letting agents in Crewe town.
The guy Ben.p has done a fantastic job in finding me my dream home
Tenant
22nd Apr 2023 (2 years ago)
G Szydelko
Spoke to Ben WHO was ale to help sort our tenacy agreement. Thanks
Tenant
22nd Apr 2023 (2 years ago)
A Pundeer
Butter john bee Crewe provided us with excellent service. Ben was very helpful with setting up the new tenancy
Tenant
22nd Apr 2023 (2 years ago)
A Tanwar
Ben provided us with excellent service
22nd Apr 2023 (2 years ago)
J Ellis
Marcin showed me around the property, very nice and approachable, spoke to me about each and every room even helping me create an imagination of what life in the property would be like, very impressive really like the property so fingers crossed .
19th Apr 2023 (2 years ago)
A Thomas
Marcin was very nice today
13th Apr 2023 (2 years ago)
S SHAJI
Marcin was helpful
13th Apr 2023 (2 years ago)
P Mcclintock
Kris was punctual, friendly and professional for my valuation. Definitely recommend
Seller
13th Apr 2023 (2 years ago)
I Copeland
Kris was very friendly and helpful, knowledgeable of the market as I needed some advice and was very patient with my enquiries. Thank you.
12th Apr 2023 (2 years ago)
E Davies
Kristianne was a breath of fresh air, explained procees thoroughly and positive.
10th Apr 2023 (2 years ago)
S richards
Want to say a huge Thankyou to Corrie Mainwaring, for her help in showing us rented properties. Nothing was too much trouble for her and answered all of my endless questions, lovely lady
6th Apr 2023 (2 years ago)
J Warburton
Benjamin Parry was been very helpful in sorting out the documents that I need. Prompt response and excellent service. Thank you very much.
6th Apr 2023 (2 years ago)
C Hughes
Just spoke with Ben he was very helpful in explaining my rent statement to me
Tenant
4th Apr 2023 (2 years ago)
K Jones
Ben was amazing , easy to talk to helpful and very friendly. Great customer service.
3rd Apr 2023 (2 years ago)
B Bartek
We recently rented our first house through bjb and I just want to say that Marcin did a fantastic job and went extra mile to make us feel comfortable.
Tenant
2nd Apr 2023 (2 years ago)
G Thomas
Corrie has been a great help definitely will be going back to butters John bee crewe
1st Apr 2023 (2 years ago)
C Cleaver
Marcin was extremely helpful and polite the other day he advised me exactly where help was needed.
1st Apr 2023 (2 years ago)
Derbyguy888
Great service from Ben. Would highly recommend!!!
31st Mar 2023 (2 years ago)
S John
After meeting Natalie at the office early just wanted to say how helpful and knowledgeable about re letting my property. Many thanks to the team….????
Landlord
31st Mar 2023 (2 years ago)
N Dickin
Ben, always provides us with a superb service and handles all our residential lettings with patience, professionalism and courtesy.
Landlord
31st Mar 2023 (2 years ago)
M pearl
Been to see Natalie tunnicliffe in branch today and she is by far the best property manager I have seen. She had helped and guided me as thoroughly as possible.
31st Mar 2023 (2 years ago)
E Jones
Spoke with Natalie tunicliffe today in crewe, she was great and so helpful :)
31st Mar 2023 (2 years ago)
R Gill
Cant thank Ben enough for all his amazing work. Always helps with any queries I have. Thank you
31st Mar 2023 (2 years ago)
L Griffiths
I have been dealing with Ben who has been very helpful & knowledgeable. Thank you Ben!
31st Mar 2023 (2 years ago)
K Mottram
Spoke to Ben who was polite and helpful
30th Mar 2023 (2 years ago)
B Dean
I would like to say how good at his job and well presented Marcin is, he kept me updated with everything I needed and informed me well about the properties I was interested in
5 star from me
30th Mar 2023 (2 years ago)
B (Blair)
Dealt with Marcin who sorted us out with a viewing. Great guy and was extremely helpful.
29th Mar 2023 (2 years ago)
G Turnbull
We were shown round the property by Madison. She was very personable & friendly. We are now in the process of buying the property.
Buyer
29th Mar 2023 (2 years ago)
O Jane
ButtersJohnBee is a very organised and helpful agency. You made my accommodation search very easy. Big thanks to Marcin. He was so helpful
Tenant
29th Mar 2023 (2 years ago)
F hassan
Got house through Marcin. Qonderful guy helped me throughout the process.
28th Mar 2023 (2 years ago)
M Hassan
Marcin Strzelec and Andy Townsend were really helpful when i visited the branch today thank you so much for your help
28th Mar 2023 (2 years ago)
S telfer
Kris was extremely helpful and informative.
27th Mar 2023 (2 years ago)
K tejas
Marcin he will provide a viewing appointment and he will provide good details and best thing about a property thank you so much Martin
27th Mar 2023 (2 years ago)
S ralphs
Kristianne was helpful, professional & knowledgeable
27th Mar 2023 (2 years ago)
H Rogerson
Chris was very efficient and professional and most helpful. Recommend.
27th Mar 2023 (2 years ago)
H dutton
never turned up for viewing for a third time ,didnt let me know they had cancelled. gone down hill in my opinion.
24th Mar 2023 (2 years ago)
P Jackson
Kris was very informative and friendly
23rd Mar 2023 (2 years ago)
C Campbell
Marchin was very professional and helpful showing us the property
22nd Mar 2023 (2 years ago)
J Hardman
Marchin was excellent - very professional and courteous. Such a bright young man capable of much!
22nd Mar 2023 (2 years ago)
E Cooke
Marchin was very helpful and he answered loads of our questions very friendly and approachable not to mention professional
22nd Mar 2023 (2 years ago)
S Iru
Martin been amazing! Very helpful and informative.
22nd Mar 2023 (2 years ago)
B Swift
Georgina the move manager was really helpful sending me properties I might like and talking me through the process of buying a property and making me feel really comfortable!
Buyer
21st Mar 2023 (2 years ago)
C H
I wouldn't normally leave a review but I was really impressed by the service provided by Georgina. She's one of those rare people who seem genuinely happy to help. Thanks for the friendly and professional service. Keep up the great work!
21st Mar 2023 (2 years ago)
J John
Thank you Marcin for helping us through all the process. It was an amazing experience.I'm greatful for your kind words and supports.
21st Mar 2023 (2 years ago)
C Broughton
I signed up with BJB in order to sell my mothers house in Crewe. This was no small task given the slightly unique nature of the house. Having changed from traditional sale to an auction, the process moved very quickly with competing issues as the auction approached. Maddy Was instrumental in sorting out these issues and ensuring a very successful sale and les stress for me.
Thanks very much
Jim wakeley
Seller
21st Mar 2023 (2 years ago)
gabe
Natalie tunnicliffe has been a pleasure to deal with. Good communication skills and so informative. Great property manager
Landlord
21st Mar 2023 (2 years ago)
J Jennings
Georgina was very helpful in answering all of my queries. A great asset to the business!
20th Mar 2023 (2 years ago)
C Thorley
Huge thanks to Georgina Breeze and Amy Keatman who got us through our first house buying process. I honestly don't think the process would ever have completed without Georgina keeping on top of everything for us. Simply fabulous.
Buyer
20th Mar 2023 (2 years ago)
M Maydew
Marcin in Lettings is so helpful and personable ???? Had a lovely conversation with him regarding his unusual name and the fact that I liked it for my grandson currently on the way!
I also dealt with Corrie, who was really friendly and helpful during a difficult time for me and my daughter.
Both have given great customer service and a really professional yet personable approach.
Highly recommend!
20th Mar 2023 (2 years ago)
R Ivy
Marc was very helpful and showed us the property well. He was honest and explained us the procedure of lettings. Thanks Marc
Landlord
20th Mar 2023 (2 years ago)
L Budge
Kris wonderful!
20th Mar 2023 (2 years ago)
L Twentyman
Georgina was very helpful and informative with me couldn’t recommend enough!
18th Mar 2023 (2 years ago)
K wiss
Marcin has been incredibly helpful and patient, especially when I've had our small children with me. Although we haven't found the right place yet, whenever something suitable has become available, he has contacted me and arranged viewings, making special effort to make sure I am back in time for school run.
18th Mar 2023 (2 years ago)
K Daviesmum_of_two
As a first time landlord I was really impressed with Corrie, she guided us through the process step by step and made everything easy for us to understand, taking the stress away from us. Highly recommended
Landlord
17th Mar 2023 (2 years ago)
D Harris
Thank you to Georgina Breeze who guided my wife and I through the entire house-buying process in a friendly and professional way. She chased various stakeholders to move the process along whenever she could and made sure that everything needed for completion all came together at the end.
Buyer
17th Mar 2023 (2 years ago)
K Jones
Great company fast Turn over , Marcin was brilliant . Great friendly staff.
16th Mar 2023 (2 years ago)
A Kennerdell
Marcin- brilliant very professional and great agent!! He is an nothing less than an angel sent above and I am very happy with him amazing person and thank you for everything x
Thank you
16th Mar 2023 (2 years ago)
A Strzelec
Natalia has been great help and has been very friendly, thank you very much
16th Mar 2023 (2 years ago)
W Szmit
Great professional service, definitely recommend! I would like to thank Roksana for helping me get my first home, she was supportive and the communication was excellent. Thought the whole process would be very stressful but no stress, worries or disappointments at all! Very positive experience overall with the team!
Buyer
15th Mar 2023 (2 years ago)
A IDOWU
My experience with BJB has been awesome. I came for viewing all the way from Sheffield and I was satisfied. Corrie in particular has been of a great help. I have referred friends and family and everyone’s need met. Corrie and Marcin made a wonderful team. The best professional letting yet personal that I have experienced in England. Thank you Corrie????????
Landlord
14th Mar 2023 (2 years ago)
D Scott
I found butters bee to be very competent and helpful. Marcin was great thought my experience and helped my move go as smoothly as possible. Many thanks.
10th Mar 2023 (2 years ago)
C Samuels
Kris,was really helpful and explained everything clearly.
8th Mar 2023 (2 years ago)
P Chesworth
I dealt with Roksana throughout the process and she was AMAZING!! I was so worried of how complicated it would be to buy a new home as it was my first and she made it so simple and kept me informed throughout - an excellent communicator. An absolute credit to Butters John Bee!! 5* service.
Buyer
8th Mar 2023 (2 years ago)
B Gabe
Marcin was extremely polite and professional
7th Mar 2023 (2 years ago)
S Foster
Had a valuation today a lady called Kristianne came lovely friendly easy to talk to lady would recommend has lots of knowledge and experience in the house market.
Seller
7th Mar 2023 (2 years ago)
J Crosse
Very efficient, Georgina did her job very well. All went smoothly.
3rd Mar 2023 (2 years ago)
A W-k
Thank you very much to Roksana. She is a very helpful person - she was first person which started talken with us when we entered the agency to register ourselves. She booked 2 views right away for us. At the time of viewing the house, she answered all our questions. She also added significant information from herself.
We are very pleased.
1st Mar 2023 (2 years ago)
K Starczy?ski
Marcin was very professional and helpful
1st Mar 2023 (2 years ago)
C angel
Marcin did excellent. I like the property. Good job broh
1st Mar 2023 (2 years ago)
J Matzen
i would like to thank marcin strzelec of butters john bee, i found him a most polite and well mannered person. he was very clear and very direct he covered all the bases and answered all the questions we were going to ask. very professional.
27th Feb 2023 (2 years ago)
M Keogh
Spoke to Ben in the property management team regarding some maintenance issues and he couldn’t have been more helpful, polite or friendly. Exactly how customer service should be.
26th Feb 2023 (2 years ago)
D Wright
I have recently rented a house from BJB and have found Marcin extremely helpfully with every step. Can’t thank Marcin and the BJB team enough.
Tenant
23rd Feb 2023 (2 years ago)
K Unsworth
John butters bee are excellent for buying and selling houses and all the staff are really good at there job , I bought my house off them 15 years ago and have just sold it within a few weeks for the price I wanted with Roxanna who sold it for me , they also sold my mum and dad's house a couple of years ago at auction and were brilliant, Kristianne , Ryan and Lewis thanks for your help also I could not have received a better friendlier service from anywhere else . I would like to add also that Georgina has been excellent with reassuring me about the buyers still wanting my house and making phone calls to make sure everything is running smoothly and contacting me to let me know what's happening , many thanks Georgina.
Seller
22nd Feb 2023 (2 years ago)
D Alston
Kristianne was lovely and helpful
21st Feb 2023 (2 years ago)
J Miller
Christiane Arrived on time punctual, friendly and efficient informative
21st Feb 2023 (2 years ago)
A Monilla
I had a viewing of the property with Marcin Strzelec. He is nice, informative and explain everything about the process of renting very clearly. Thank you so much Marcin and nice meeting you.
Tenant
20th Feb 2023 (2 years ago)
A Micklewright
Kristianne was very informative and professional with her wealth of knowledge
20th Feb 2023 (2 years ago)
W kuzamba
It was a good viewing
18th Feb 2023 (2 years ago)
L Baker
My partner and I recently had a viewing and the lovely Roksana showed us around. She answered all our questions and was able to easily tell us about houses sold nearby. Her personality was infectious and we had an enjoyable experience throughout. I will definitely be asking for her by name the next time I call the office to arrange a viewing!!!
18th Feb 2023 (2 years ago)
L Gerrard
Very professional, friendly and honest from the start. Fully explained comparibles in the housing market and how the valuation was ascertained. Would highly recommend.
Seller
17th Feb 2023 (2 years ago)
J Astbury
Roksana was really helpful during our viewing yesterday. She was really pleasant and friendly to have around and had some good input in addition to our own ideas of how to make the house suitable for our needs.
17th Feb 2023 (2 years ago)
D Mellor
Kris was very helpful/ pleasant / I was very happy with her valuation presentation
Seller
16th Feb 2023 (2 years ago)
A Moore
A huge thankyou to Ryan Cheetham
????????????????????
Professional, friendly ,understanding …
Buying / Selling is a stressful time
Thankyou Ryan for helping with constant communication and feedback .
As I sadly had to withdraw my offer Ryan handled this with the utmost empathy , this gentleman really deserves a huge appreciation for going above and beyond .
Thankyou Ryan ????
Buyer
11th Feb 2023 (2 years ago)
O Aziz
Great service provided by BJB. Corrie in the letting department was great always responded to her calls/messages. Kept us up to date with the viewing and paperwork.
5 Star for Corrie Especially ????
Landlord
11th Feb 2023 (2 years ago)
J PAYNE
We've just bought a house through BJB Crewe and they have been professional, friendly and helpful throughout. Particular shout out to Ryan who has been happy to answer any questions and make the process as easy a possible. We would definitely choose to use BJB Crewe in the future.
Buyer
10th Feb 2023 (2 years ago)
B Ainsworth
WOW Georgina Breeze, what an absolute legend! Initial purchase of the house seemed to be slow but this superstar got involved and shifted us from 1st to 5th gear instantly. First class service from Georgina from start to finish and as our relationship developed through the purchase process it was clear to me that she just understood what I wanted, needed and absolutely smashed it.
Ryan was a great help too when initially searching for an ideal property.
Would highly recommend Georgina and Butters John Bee to anyone looking at getting onto the property market as a first time buyer.
Buyer
9th Feb 2023 (2 years ago)
S Entwistle
Chris very friendly and jolly great help lots of information given to us
9th Feb 2023 (2 years ago)
P (Pash)
Excellent service provided by Roksana. A super intelligent, polite, professional young lady, whose enthusiasm proves she enjoys her job.
Roksana represents BJB very well and I would not hesitate to recommend a viewing with her.
9th Feb 2023 (2 years ago)
R smith
Marcin is fantastic and an absolute asset to BJB!
I have been looking for a place to rent for a while now, I have been to that many viewings where the person there didn't know much about the property or just didn't seem to care, this was not the case with Marcin - From the minute we arrived to even today, he has kept me up to date in what's going on and was honest about everything and called me back when he promised to.
If only more people was like him! Keep up the brilliant work!
6th Feb 2023 (2 years ago)
M Nixon
Friendly, well prepared staff. When through the information I’m good detail and explained everything in depth and clearly.
6th Feb 2023 (2 years ago)
R Varghese
Marcin, he is friendly, realygood and approachable person. Iam Realy Greatfull with his service.
4th Feb 2023 (2 years ago)
E FTW
I am extremely happy with the service I have revived today from Marcin he has helped me over the phone with choosing a property to view
3rd Feb 2023 (2 years ago)
D Thomas
I have been renting through BJB for the past 4 years and I have received nothing but perfection in customer service. Ben has been a good voice of reassurance and solved all my enigmas.
Tenant
2nd Feb 2023 (2 years ago)
C Matthews
Vickie Roscoe came over to carry out a valuation. A professional in appearance, someone IMO with a clear passion for what they do, the job. Vickie was chatty, friendly and informative. We both felt we were talking to the right person for the job. Will be in touch when we are ready to take the next step Thanks :O)
Seller
2nd Feb 2023 (2 years ago)
A Ward
Jessica Jinks came to do a property valuation . She was punctual , very efficient and knowledgeable . We wouldn’t hesitate to deal with her in the future .
Seller
1st Feb 2023 (2 years ago)
V gupta
Marcin! You are such an enthusiast and was a real nice interaction with you!!
1st Feb 2023 (2 years ago)
R Shelke
Marcin ...nice person, given all the details about home...it was nice interaction with him.
1st Feb 2023 (2 years ago)
J Roberts
Excellent service, highly recommend. Madison was exceptionally good when it came to contacting the vendors.
Buyer
1st Feb 2023 (2 years ago)
E Clough
Kristianne was very friendly and professional.
31st Jan 2023 (2 years ago)
C Wood
We've used BJB for the last 20 years & several property sales & purchases & we keep going back due ti there no nonsense common sense approach.
Just come off the phone with Jess & it seems that nothing has changed ....straight talking informative & no pressure.
Perfect. Thanks ????
Seller
31st Jan 2023 (2 years ago)
J Willirams
I’ve just used BJB to sell two houses and the whole team were great. Particular mention to Ryan and Georgina who were our main contacts and were fantastic throughout. Georgina especially went above and beyond to keep me updated and help in anyway she could. Thank you for all your help!
Seller
30th Jan 2023 (2 years ago)
G Chan
The experience was excellent. Jessie is very clear, reliable and enthusiastic. She clearly knows her market and enjoys her work.
30th Jan 2023 (2 years ago)
M Zbodak
Victoria Roscoe met us in our house for a sale valuation. She kept everything simple, providing us with comparables in the area to back her valuation up. She answered all our questions, very pleased with her professional attitude. Thank you so much.
Seller
30th Jan 2023 (2 years ago)
A
Vickie Roscoe today gave me a valuation i found her to be polite, professional, and, informative, thanks Vickie
Seller
26th Jan 2023 (2 years ago)
Liam
Victoria was lovely and friendly, informative and very helpful.
25th Jan 2023 (2 years ago)
Bogdan
Marcin
He was very kind and it was a pleasure to talk with him and to view the property. ????
23rd Jan 2023 (2 years ago)
D Lucas
Marcin lovely guy, very knowledgeable and helpful
21st Jan 2023 (2 years ago)
F Gabriel
Marvin was very kind and helpful.
21st Jan 2023 (2 years ago)
K Davdra
We’ve been working with Ryan at the Crewe branch, he has been absolutely amazing to work with.
He understands exactly what we are looking for and has local knowledge which is very helpful.
He is very genuine and I know I can trust him to show me properties that meet my criteria. I would definitely recommend BJB ???? to anyone looking in the area. Bonus, they have excellent systems for reminders and texts when you’re booking viewings. I always love efficiency and organisation. Saves time and energy for everyone involved!
21st Jan 2023 (2 years ago)
P Dimitrova
Kristianne Edmondson
21st Jan 2023 (2 years ago)
T Dzi?bek
Had a professional chat with guy called Marcin, he was Very helpful and friendly. Thanks ! ????
20th Jan 2023 (2 years ago)
S Brookfield
Kris Of Butters John Bee came along to value my property and immediately understood what I needed from an estate agent.
Seller
19th Jan 2023 (2 years ago)
G Unwin
Hopeless
Left several messages on different days to be contacted about new development taking place at Liverpoil Road but nobody ever got back to me and am still awaiting a response
Website is also very poor and non-user friendly
18th Jan 2023 (2 years ago)
A Corless
Victoria was incredibly personable and made me feel at ease. She explained the marketing of our property very clearly.
Seller
17th Jan 2023 (2 years ago)
linda
I was very impressed with the service I got from Vickie Roscoe . She explained everything to me and was very friendly and extremely efficient. I shall look forward to dealing with her in the future a credit to the company.
17th Jan 2023 (2 years ago)
K Lyn
Spoke to Ben Parry today at the Crewe branch. Can't fault him. Lovely guy, very friendly and professional. 5star customer service.
17th Jan 2023 (2 years ago)
P Coxon
Jessica was very helpful and gave my wife and I good advice. She is clearly motivated and loves her job.
16th Jan 2023 (2 years ago)
P Clowes
Jessica viewed our property. She was very knowledgeable,and helpful.
Seller
13th Jan 2023 (2 years ago)
J J
Marcin was very good today, showed us around booth lane, will stay in touch
13th Jan 2023 (2 years ago)
N Jose
Marcin, thank you for the help
13th Jan 2023 (2 years ago)
M Myself
Marcin, he is nice person. Thank you for the help.
13th Jan 2023 (2 years ago)
S Elbadri
Marcin
Was very good and informative
13th Jan 2023 (2 years ago)
Rebecca
Georgina at Butters John Bee (Crewe branch) has been absolutely brilliant from start to finish. Every query and issue we've had she's been quick to answer and resolve for us, from chasing solicitors, keeping us up to date and anything else inbetween you can think of, she's done it all, and a lot of it without even being asked. She has brilliant communication skills and definitely isnt work shy. Had it not of been for her,I don't think we'd of continued with the sale of the property. Thank you from a very happy customer. We would highly recommend you to anyone looking for a knowledgeable and reliable estate agent/move manager.
Seller
12th Jan 2023 (2 years ago)
??
it was a perfect viewing experience, The agent were very welcoming and patiently answered all my questions, His name is Marcin, thanks a lot.
12th Jan 2023 (2 years ago)
R Smith
Victoria Roscoe visited our property yesterday , 09/01/23 to give a valuation. She was well presented, pleasant , knowledgeable and discussed our options thoroughly.
Seller
10th Jan 2023 (2 years ago)
M Trif
Loved how my viewing went every question that I asked was answered to the best of his ability.
10th Jan 2023 (2 years ago)
S Styche
Marcin in the Crewe branch was a lovely and helpful young man. Easy to talk to and answered all of our questions. Would definitely recommend letting through him, very professional.
Landlord
9th Jan 2023 (2 years ago)
D Adams
Roksana was fantastic. Enthusiastic and very knowledgable. Really helpful with any enquires
9th Jan 2023 (2 years ago)
J ochiagha
Marcin is professionally and friendly in hoa approach to his job.
9th Jan 2023 (2 years ago)
R Dunkley
I have had rented property in the Crewe area for the past 5 years but I recently moved to new area but I have to say that there is one person that works there that gives 5 star service
Natalie Property Manager she is fantastic , she has a lovely kind manner in dealing with things and her kindness is great she is an asset to butter John bee in Crewe 5 stars
Landlord
7th Jan 2023 (2 years ago)
pepararmi1
Marcin was very professional and helpful even though this property didn't suit us, he also recommend other properties comimg available within your portfolio that may suit us in the future. Would definitely recommend him
7th Jan 2023 (2 years ago)
S Wrench
Had a lovely viewing today of a property on Charlesworth street with the lovely Marchin, he was polite professional happy to help us with any queries we may of had. Keen and vibrate easy to get along with and very approachable a credit to Butters John bees
7th Jan 2023 (2 years ago)
Q Ekanem
Marcin is good at his work. It was nice meeting you today. He makes us feel relaxed. Thump up, I appreciate you, bro.
6th Jan 2023 (2 years ago)
P Eteng
Marcin is lovely and so friendly.
6th Jan 2023 (2 years ago)
N Jolly
Marcin treated us nicely and professionally. It was a wonderful experience.
6th Jan 2023 (2 years ago)
A Albul
Excellent service from Roksana.
She provided me with a lot of useful information about the property, area and rental demand.
Thank you very much Roksana for your fabulous service and commitment.
Hope for further cooperation
Landlord
4th Jan 2023 (2 years ago)
A Prystupa
I got a viewing with Marcin on 30 December.
The agent was very polite and helpful. He showed all around, and provide all the necessary information about the flats.
3rd Jan 2023 (2 years ago)
sompallinandhu
Great service from Marcin had the amazing help and support. He is very supportive and iam greatful for his dedication to find out.
Thank you very much Marcin for your fabulous service and commitment.
30th Dec 2022 (2 years ago)
R Chandler
Georgina joined Butters John Bee midway through my purchasing process and quickly got up to speed with where things were at. Instantly she improved the communication between myself, the seller and both solicitors. I couldn’t thank her enough.
Buyer
28th Dec 2022 (2 years ago)
J PM
Have nice day Marcin… it was very nice time spent with you last 30min, thanks for great hospitality..
28th Dec 2022 (2 years ago)
J Campbell
Maddy was very helpful when showing me round a property today, I am looking forward to working with her in the future
23rd Dec 2022 (2 years ago)
S Poulson
Claire at the Crewe branch was absolutely wonderful to work with! It’s like having a friend on the “inside” that is working for you. She really cares about her clients, she provided excellent service and information. Would definitely recommend.
23rd Dec 2022 (2 years ago)
S Aamer
I had the pleasure of working with Marcin and it has been a smooth and efficient experience. Marcin was able to help me with my house hunting and I would highly recommend him !
23rd Dec 2022 (2 years ago)
L J
It was a pleasure to deal with competent and attentive people.With thanks to all the agency staff at Crewe.Special thanks to Roxana at the beginning of buying the house, and Georgina at the end, she was very helpful and we managed everything.
Buyer
22nd Dec 2022 (2 years ago)
N Cliff
Marcin was very helpful, he helped us sign our contracts
Tenant
22nd Dec 2022 (2 years ago)
Jay
Great service from Claire in letting and managing my property, highly recommended!
Landlord
22nd Dec 2022 (2 years ago)
J Mainwaring
Spoke to Claire today at Crewe she was really helpful very professional
21st Dec 2022 (2 years ago)
J Owen
Kristianne visited me at my newly renovated property in Crewe, I was very impressed with her knowledge of the property prices in the area and she gave me great guidance going forward with regards to renting the property to tenants.
She was very cheerful and it’s clear she has a passion for what she does!
Many thanks, will be using your services in the future.
Landlord
21st Dec 2022 (2 years ago)
C Willetts
Corrie was so helpful and made finding the right tenant quick and easy. i would highly recommend.
Landlord
20th Dec 2022 (2 years ago)
P Reddy
I had a viewing for a property with Marcin he was really great with talking and discussing the details of property.????????
Good man…!
20th Dec 2022 (2 years ago)
S Chan
Ryann is very warm and polite on viewings, thank you for help Ryan Cheetham
20th Dec 2022 (2 years ago)
A Botticchio
Three years ago - We were looking for somewhere to move into during lockdown and it was a very stressful time, Michael was so supportive and helped us every step of the way. He even met us on his day off to give us our keys, that’s truly going over and above! I would highly recommend using them - they have made a very stressful situation easier. Thank you.
Now - Having been in the property for three years it is now apparent that Butters John Bee do not care about our welfare.
We had reported a broken pipe in the kitchen to get absolutely no response - so my husband fixed the issue.
Our toilet was completely backed up for over a week before the third time in two years before they set someone out to us only to find out that it was blocked with expanding foam because of a broken pipe - the plumber left a huge hole in the floor which allowed a sewage smell to fill our home - we are still waiting for someone to come out to fix the issue (because we don’t enjoy living like second class citizens we have actually paid for the problem to be fixed ourselves)
We reported our oven hasn’t been working over a year ago - only to find out that Butters John Bee hadn’t even informed the landlord - She has agreed to replace to oven, however this was over a month ago and we still haven’t heard a thing - so looks like a broken over over Christmas is our future.
On Friday we came home to a burst water pipe in our garage - everything is flooded. We have reported it, called, left messages, emailed and escalated the issue through head office - we haven’t even had a phone call.
I know our landlord isn’t the issue, every time she has been made aware of any issue she has resolved it straight away - it’s the letting agency that is the problem. I wish I had her number to be honest rather than being ignored and treated less than purely because we are renters.
Tenant
18th Dec 2022 (2 years ago)
T Merrick
Jessie provides a very friendly service and is very knowledgable about the local property market. A pleasure to deal with.
16th Dec 2022 (2 years ago)
K sevugaperumal
Nice experience very friendly explained well. Thank you Martin
16th Dec 2022 (2 years ago)
L Ramosesane
Marcin, a decent guy!Was well on time and very helpful
16th Dec 2022 (2 years ago)
F SEB
Martin…. I enjoyed the house viewing ??
16th Dec 2022 (2 years ago)
S Atanasov
Marcin was very helpful thank you
16th Dec 2022 (2 years ago)
R smith
Marcin was spot on
15th Dec 2022 (2 years ago)
T Evans
Thank you Jessie for your time consideration and most help advice. Making putting my property on the market far less daunting than I originally thought.
With all the confidence and sound advice you made my day.
Thank you and look forward to dealing with you in the future.
Seller
14th Dec 2022 (2 years ago)
A Ellis
Marcin was welcoming and very professional
14th Dec 2022 (2 years ago)
N George
Marcin was great today, so helpful!
13th Dec 2022 (2 years ago)
L He
Roksana is Very friendly and very nice and very helpful in finding a house for us. Very quick with response great asset for butters John bee
12th Dec 2022 (2 years ago)
S A.T
Martin was really excellent. He showed me the property in tabley road. He was very friendly and answered all my question with a great smile. Thank you very much.
11th Dec 2022 (2 years ago)
B Roberts
Marcin showed us round a property in crewe today, he was very honest and happy to answer any questions we had. he mentioned he was new to the job but we still think he did a great job! :)
10th Dec 2022 (2 years ago)
K Dick
Marcin was very friendly. Answered every question with a smile. Very pleased with the service.
9th Dec 2022 (2 years ago)
J Tancosova
Marcin was great today thank you
9th Dec 2022 (2 years ago)
D Bould
Marcim was a great help…very welcoming and helpful considering he was new to the job. Excellent service
7th Dec 2022 (2 years ago)
B Scott
Jessic was very helpful thanks
7th Dec 2022 (2 years ago)
D Kazimierski
Marcin was great today, very professional.
7th Dec 2022 (2 years ago)
O gilmartin
Victoria Roscoe was very well informed and professional - would highly recommend
6th Dec 2022 (2 years ago)
A Nichol
I have recently renting a house through BJB, an I personally had the MOST AMAZING help and advice from Corrie. She was supportive, helpful an was in contact with me daily. If it was not for Corrie we wouldn’t have secured this beautiful new family home. I am forever grateful for Corrie with her love a dedication to find me an my family the most perfect house. I felt I completely made a friend for life with Corrie. Nothing I ever asked was too much. She is an nothing less than an angel sent above an I will forever be so grateful for her x
Tenant
6th Dec 2022 (2 years ago)
P Sanderson
Thank you Roksana for your politeness, courtesy and knowledge both before and during our recent viewing in Oakhurst Drive on Saturday
5th Dec 2022 (2 years ago)
M Dawber
Jessica was very professional and helpful while valuing my mother's home
Seller
1st Dec 2022 (2 years ago)
L Rowley
Amazing estate agents! Georgina was extremely helpful throughout the whole process. 10/10 would recommend :)
1st Dec 2022 (2 years ago)
M George
Roksana has been amazing thorough out our house viewings. She explained the entire process and always being flexible . Thank you
30th Nov 2022 (2 years ago)
M George
Viewed a house with Jessica Jinks , She was amazing and go through each bits of the house. Thank you for clarifying all queries ????
29th Nov 2022 (2 years ago)
J Parker
Sales progressor Georgina is friendly and approachable and happy to answer all queries, very confident that I will get told updates regularly. Great overall experience!
26th Nov 2022 (2 years ago)
M jenkins
As a first time buyer I have been so happy with the communication and updates i’ve been receiving from the sales progressor Georgina. I’ve been kept well updated throughout and I am very pleased with the service. Thankyou!
Buyer
25th Nov 2022 (2 years ago)
D Thompson
I dont usually leave reviews but i thought i would for madison. I had a viewing with maddy today and she was very polite and helped me with everything. As a first time buyer i was nervous about the process but she made me feel at ease with everything. The house we viewed wasnt for me but i will defibatly be booking some more viewibgs with maddy
Buyer
24th Nov 2022 (2 years ago)
R Jones
Just had a really lovely and productive visit from Jessie. She'd come to value our home, and also gave us some excellent advice on how to proceed with our sale. Would highly recommend Jessie!
Seller
24th Nov 2022 (2 years ago)
L Louth
Kristianne is such a friendly, lovely professional person, she's did amazing job to help and support my parents, answered all question they they had for her and she helped them understand what they needed to do.
Lisa Latham
23rd Nov 2022 (2 years ago)
J Atkins
Kristianne helped us with an evaluation of our house and we couldn’t be more happy with her professionalism and kind approach. All our best recommendation for her and Butters John Bee.
Seller
22nd Nov 2022 (2 years ago)
E O
Absolute joke of a company. We put an offer in on a house and except for one 2 lined email confirming the offer, we have had no contact since to see if the vendor accepted. We contacted the office to speak to Ryan numerous times over a week to be told he and others were all busy and someone would call us back. This never happened. After waiting a week to hear back, my husband called again and we were informed the house was sold on Friday to someone else. No email or call from Ryan to tell us, even though they are open all day Friday, Saturday and today. DO NOT USE THIS OFFICE. Absolutely shocking and incredibly unprofessional service, I will never sell or buy with these agents.
Buyer
21st Nov 2022 (2 years ago)
A Sanko
Roksana Floryszak have great warm personality is open minded. She is always happy to help and seems to find herself very good in estate agent role.
She is very helpful and for us is realy superb to could communicate in our native language which is Polish. Considered that this is also big asset for Butters John Bee to have bilingual estate agent.
Andrzej and Barbara Sanko
19th Nov 2022 (2 years ago)
D Brookes
Professional and courteous service from Roksana, highly recommended.
18th Nov 2022 (2 years ago)
J espley
Just wanted to give a mention to Roksana from your Crewe branch with the excellent service she’s given to us this week. Great communication with a great friendly approach and knowledge. Thanks so much!
18th Nov 2022 (2 years ago)
S Mckiernan
Natalie in property management is always on hand when you need her and incredibly helpful.
18th Nov 2022 (2 years ago)
M Smith
I recently contacted Butters John Bee to carry out a valuation on my property, an appointment was made and on the appointed day & time Victoria Roscoe arrived promptly & carried out a thorough assessment of the property , & then spent time to fully explain the ins & outs of marketing the property & answered all my questions , the whole process was very straightforward & professional, I wouldn’t hesitate to recommend both Butters John Bee & Victoria who was both knowledgeable & an extremely pleasant lady.
Seller
17th Nov 2022 (2 years ago)
F Warrington
I am not sure where to start other than a massive thank you to Roksana Floryszak. I am currently looking for my first place and had no hope so far not only has she been quick and informative but patient and knowledgeable as well couldn’t ask for more!
Buyer
17th Nov 2022 (2 years ago)
D Mehta
Very professional advice, quick service provided by BJB. Special thanks to Jessica who knows local market very well, understands historical trends for sales and anticipated forecast to best place seller in the right spot. Thank you.
Seller
17th Nov 2022 (2 years ago)
G Pittman
Just wanted to leave some feedback for Sara who looked after us on our recent viewing. Although the house isn't for us I just wanted to mention how well we felt we were treated whilst looking at the property, thank you Sara.
Regards Greg
17th Nov 2022 (2 years ago)
J O’Toole
Amazing service. So so helpful and genuinely lovely person! Made the big issue of moving that little bit easier Thankyou. Would recommend to anyone looking to move.
13th Nov 2022 (2 years ago)
Y fat
Good response and very helpful.
11th Nov 2022 (2 years ago)
R Bilin
I am renting a house through butters John bee and i must admit Roksana from sales is always there to go an Extra mile, She is always happy to help and transalete whenever i need assistance. Great asset to the company!
Tenant
11th Nov 2022 (2 years ago)
D Bentley
Hi Jessie
Just a quick thank you for doing a good job with the photos which capture how light and airy the property is. Tim and I were so pleased when we viewed it on Rightmove and the garden looks fab too.
Best wishes
Tim and Di
10th Nov 2022 (2 years ago)
S Tams
Having seen a property to rent, I was contacted by Corrie who made the process very quick, effortless and with the utmost professionalism and courtesy. I cannot praise her and the team highly enough and this was all done in under one week. Superb service, many thanks!
Tenant
10th Nov 2022 (2 years ago)
P Barkley
Would just like to say jess and the team at butters john bee are amazing, very helpful, prompt in their response, nothing is too much trouble
10th Nov 2022 (2 years ago)
R Barber
Kris was friendly and professional, offering excellent advice and a proficient service
9th Nov 2022 (2 years ago)
R Cooper
Jess was amazing within the process of putting my house up for sale! Would highly recommend using her and BJB as I got regular updates as to what and where things were up to.
Seller
8th Nov 2022 (2 years ago)
K Staron
I have been dealing with Roksana who was very efficient, friendly and helpful. best customer service I have ever received.
8th Nov 2022 (2 years ago)
M CZAPLINSKI
I would like to thank Roksana for her very hard work. I have been informed that my offer on a house been accepted! Really good service.
Buyer
8th Nov 2022 (2 years ago)
B Mitchell
Met Ryan on a number of viewings and gained some extra knowledge of Crewe. Thanks Ryan for the support
7th Nov 2022 (2 years ago)
S Williams
Met Ryan on some viewings, really useful as given me some insight into the buy to let market in Crewe. Will be working closely with Ryan Cheetham to see it he can expand my portfolio. Thanks
Landlord
7th Nov 2022 (2 years ago)
E Wlokiewicz
Crewe branch is amazing. In current market Butters John Bee Crewe was our best experience for a long time and were really happy that we still can deal with professionals like Ryan. Ryan was most helpful and supportive and this level of customer service we didn`t experience for a few years. Highly recommend! Many thanks Ryan!
6th Nov 2022 (2 years ago)
M myers
Excellent service at Butters John Bee especially from Roksana who was a great assistance ????
5th Nov 2022 (2 years ago)
J Oliver
Roksana has been amazing through the process of both selling and buying a house. She has been a delight to speak to throughout and her bubbly attitude is a breath of fresh air. Thank you Roskana
Seller
5th Nov 2022 (2 years ago)
F Blythin
We would like to thank Roksana for her service from booking our appointment and quick reply to our questions and emails . A very friendly warm welcome and professional attitude , nothing was too much trouble .
4th Nov 2022 (2 years ago)
K Tunnicliffe
Came into the crew branch today to see Ben parry he assisted me though my move in what a great service..
4th Nov 2022 (2 years ago)
S McGrath
Natalie has just done our house inspection and she was so friendly and pleasant. Such an easy process. Dealing with BJB has been really easy. Well done all.
3rd Nov 2022 (2 years ago)
V Genchev
Met with Ryan Cheetham on some viewings and had a pleasant experience and some insights on buy to let properties within the area
3rd Nov 2022 (2 years ago)
R Green
A knowledgeable and enthusiastic property viewing with Roksana who was able to deal with most of our questions on the spot. We have dealt with BJB in the past and always found their staff to be helpful and supportive.
1st Nov 2022 (2 years ago)
J Bailey
Amazing experience with BJB. After viewing other properties with different agencies we felt rather deflated and uncertain of the future until we viewed our current property under BJB. Ben has been a lifesaver. Such a friendly and professional man, he showed us round and did everything in his power to truly help us rent our current property which really took the stress off of us in a difficult time and he’s always a phone call away which is great if we ever need anything. Ben sorted out getting the property cleaned before moving in and has been able to liaise with the landlords to let us decorate to our taste. We’ve been able to live here with our pets which we love as they’re a large part of our family and wouldn’t have been able to part with them otherwise. We’re obsessed with our home and I thank Ben for helping us. I also want to note that we have awesome landlords which we also appreciate???? Many thanks, Jess & Ethan @ 52 x
Tenant
30th Oct 2022 (2 years ago)
L Thompson
Jessica came to give us a valuation the other day. She was very helpful and pleasant. Put us in touch with a mortgage advisor.
Thanks Jessica!
29th Oct 2022 (2 years ago)
M Gough
Corrie.
Very professional and friendly. Kept us well informed at all times and made us feel ‘special’. Can’t speak highly enough about the service we received.
Thank you Corrie for going the extra mile.
29th Oct 2022 (2 years ago)
R Darlington
Had a viewing with Corrie recently. She showed us round some properties in the Crewe area. She was very approachable, friendly and answered all of our questions. She deserves a raise and employee of the month!
28th Oct 2022 (2 years ago)
P Ludford
I am a first time buyer with no experience of the process of buying a house. BJB were fantastic and made it totally clear exactly what was going on, where we were at and what I had to do. I have to mention that Roksana definitely went the extra mile, she kept up great communication and really "held our hand" through the entire process.
Buyer
27th Oct 2022 (2 years ago)
A Molloy
I have been dealing with Jessica Jinks at JBB regarding the sale of a property in Crewe. Fromr the outset Jessica was fast efficent and explained the current market extreamly well, I would would definitely recommend
Seller
26th Oct 2022 (2 years ago)
K Mojsiewicz
Would recommend!
Roksana was very helpful with finding the right house, easy to contact, if not available quickly called back. Thank you again for your service :)
26th Oct 2022 (2 years ago)
L Harrison
Very friendly helpful too
25th Oct 2022 (2 years ago)
C Ilie
Came in to see Ben Parry in branch. Great service, manage to clear my areas, stress free.
25th Oct 2022 (2 years ago)
T lyon
Ben Parry resolved the ongoing problem that I had trying to claim monies that were due to me after a previous tenant unexpectedly left my property. He dealt with it professionally, promptly and in a timely fashion. He is an asset to your company.
Landlord
24th Oct 2022 (2 years ago)
A ahmed
Roksana was very helpful and informative and went out of her way to answer my questions
24th Oct 2022 (2 years ago)
D holliday
Amazing staff, especially Roksana who was very professional and helped me with all of my questions.
24th Oct 2022 (2 years ago)
M Couque
I have a few houses to view and my car was in the garage I couldn’t go. But John bee with Roksana, picked me up and took me around to see houses. Roksana was really nice, easy going ,chatty , very helpful and a the most important thing, a good driver.Unfortunately the houses weren’t what I expected. Despite that it was a lovely experience thanks to Roksana
23rd Oct 2022 (2 years ago)
J West
Dealt with Corrie in the office, she was very helpful and polite
21st Oct 2022 (2 years ago)
O S
Maddy recently showed me around a property. She was very professional and has always responded to any of my calls or emails. I look forward in continuing working with her as we purchase our house. Thank you
Buyer
21st Oct 2022 (2 years ago)
R astbury
As a first time buyer I was a bit nervous about starting to look at properties but I shouldn't have worried as Roksana and the team at Butters John Bee in Crewe have been extremely reassuring and friendly in helping me through this process and I can't wait to hopefully find a property with them.
Buyer
20th Oct 2022 (2 years ago)
S Stringer
Huge thank you to Ben P for helping us with an issue we had today so quickly and efficiently! Great service from BJB as always
20th Oct 2022 (2 years ago)
A Refu
I just want to thank Ben P for his time today, incredible first class service. A true benchmark for what customer service should be! Very attentive and caring. Go Ben!
20th Oct 2022 (2 years ago)
Marn
Thank you so much Ben P at property management for going above and beyond today, absolutely fantastic service and a true gent! Great personality too, super friendly and bubbly! BJB is lucky to have him!!
20th Oct 2022 (2 years ago)
G Etchells
Ive had Jess King from BJB twice for valuations on properties.
She is very knowledgeable, and has an excellent understand of local property trends and values.
I will definitely use BJB for my sales
The level of support throughout the process from Jess certainly adds value to BJB processes.
In future I will ask for her, as she impressed so much
Seller
20th Oct 2022 (2 years ago)
P Card
I was impressed with the professionalism of the letting side of the bjb my letting agent was corrie in the Crewe branch and from beginning to end I was kept in the loop and the letting was rapid and my tenants move on Friday
Thank you
Corrie and bjb
Landlord
19th Oct 2022 (2 years ago)
K Rydzewska
We received professional valuation and advice about current situation on the market from Jessica, the estate agent. She was very well informed, talkative, eager to answer all our questions and helpful. Thank you for visiting us x
Seller
17th Oct 2022 (2 years ago)
W Gidman
Commending Jessica Jinks from the Crewe branch for providing valuable assistance whilst considering how best to take my property to market under some difficult circumstances. Excellent service from BJB whilst some agents were not even willing to take a look.
Seller
17th Oct 2022 (2 years ago)
A Khorsandi
Excellent service everyone are very friendly , polite, knowledgeable and they give me all the right advice and help me through from the beginning to till I move to my house. Definitely I recommend this company.thank you very much Roksana, Lewis and kristianne and everybody else.
Buyer
15th Oct 2022 (2 years ago)
M Emery
Natalie tunnicliffe is fantastic at her job. Great professionalism and understanding. Thank you Natalie for your continued support
14th Oct 2022 (2 years ago)
A Whittaker
I would highly recommend BJB. The service we had from Maddy was exceptional. Nothing was ever too much for her . Thank you ????
14th Oct 2022 (2 years ago)
C Francis
We found Roksana at Crewe office really helpful in assisting us with purchasing our property.
Buyer
14th Oct 2022 (2 years ago)
C Sharp
I had a request regarding changing my rent payment date - Ben Parry got back to me really quickly and facilitated the change! Really appreciate the help Ben!!
Tenant
13th Oct 2022 (2 years ago)
S Bradford
Micheal for viewing at property was very helpful and polite.
This was my review I am living in a damp infested flat paying close to 500!! I have moss growing on my furniture mould on my curtains and bedding it is absolutely disgusting and I am ashamed that this could be done to a single 19 years old girl, the damp has been as issue here for many years as my hole street is infested with it, I feel like I have been fobbed of I was homeless before living here and even when I was homeless my clothes and property wasn't as damp and ruined!!!
Tenant
11th Oct 2022 (2 years ago)
K Groome
Corrie was outstanding at touring me around a viewing of a delightful rental property. I would highly recommend anybody seeking a move to view with Corrie as her professional and down to earth attitude is extremely welcoming, she is a really helpful and exceptional estate agent.
Tenant
10th Oct 2022 (2 years ago)
S Moore
Fantastic customer experience from Paul, who arranged viewings on short notice for us. Just to note, I'd been on viewings before, but Roksana was great at showing us around with her professionalism, patience and sense of humour! Really blew us both away with the level of customer service she provided. Would definitely recommend the Crewe branch! Thanks guys :)
10th Oct 2022 (2 years ago)
L murrell
Having used bib to help us find our new home they have been fantastic in every way Maddison has been wonderful in showing us around various properties. Thankyou
Buyer
7th Oct 2022 (2 years ago)
L Beech
Had a viewing with madison last night and thought she was very professional and was able to answer all my questions
6th Oct 2022 (2 years ago)
V Roscoe
Adrian Stoker arranged our mortgage and was very knowledgable, efficient and professional. Adrian processed our application and the mortgage was completed very quickly. I would definitely recommend Adrian.
5th Oct 2022 (2 years ago)
C Mellor
Just been to a viewing at a property. Corrie was amazing answered all my questions and made me feel very confident about the whole moving experience couldn’t fault her !!
5th Oct 2022 (2 years ago)
J Mc
Met Michael at viewing for property in Crewe really helpful estate agent
4th Oct 2022 (2 years ago)
A Davies
Jessie recently visited my home and provided me with a valuation. She was lovely and very knowledgeable about the current market. I would definitely recommend BJB.
Seller
3rd Oct 2022 (2 years ago)
K Whelan
Roksana has been of great help. Allowing me view the properties i want to around my busy schedule!
30th Sep 2022 (2 years ago)
P Henderson
Jessica Jinks did a valuation for me and was very good. She has kept in touch as how I was getting along. She is very professional and helpful
Seller
28th Sep 2022 (2 years ago)
A Mihalffy
I’ve had a great experience with Butters John Bee, Roksana has been extremely helpful and knowledgeable during viewings. Overall fantastic service by fantastic people!
28th Sep 2022 (2 years ago)
K Wichrowski
Roksana is very polite, bubbly and helpful. I am a first time buyer and everything is new to me however Roksana made sure I get all the ducks in a row. I have been booked in for a mortgage advise and now I cannot wait to start looking for my 1st home
Buyer
28th Sep 2022 (2 years ago)
E (El)
Very pleased with the service we received from Jessica, regarding our house valuation.
27th Sep 2022 (2 years ago)
J O'Brien
Jessica was a young professional lady,confident and enthusiastic in her chosen field
She arrived punctually and set about her work with a flurish
No stone was left unturned and we were given full information about the valuation and the best way forward to make our home attractive if we decided to put it on the open market.
I would certainly recommend her if you needed advice on the needs of the current housing climate.
Michael O'Brien
Seller
27th Sep 2022 (2 years ago)
L Downing
Kristianne was lovely. She had a very friendly manner about her and made the whole experience a nice one even though it’s a sad time, having lost my grandmother. Thank you Kristianne.
26th Sep 2022 (2 years ago)
B France
I am aware the all property experts have to follow their company procedure whilst doing their valuations. This is of course great as it gives you the full insight on how the estate agency works.
I feel that this could be more efficiently by reducing the time of the explanation and concentrate more on the valuation.
Jessica from Butters John Bee Crewe office was lovely, professional and very friendly, however I feel that this was my longest valuation.
26th Sep 2022 (2 years ago)
M Burgess
Michael Ferris
Some good advice and guidance.
Efficient practice.
25th Sep 2022 (2 years ago)
S Thompson
Great service provided by Corrie, thank you
24th Sep 2022 (2 years ago)
U C
Just had a viewing with Michael. Very honest & informative about the property and the local area, amenities ect. Took the time to explain everything including the rental process. Highly recommend! Thanks again, was lovely to meet you. Best Regards, Claire
Tenant
24th Sep 2022 (2 years ago)
D Ilieva
Met Michael at property, was very helpful and provided me with lots of information
24th Sep 2022 (2 years ago)
H Farm
Roksana has been very helpful, couldn't of asked for a better service!
23rd Sep 2022 (2 years ago)
T Martin
Big thank you to Natalie for helping today!!!
22nd Sep 2022 (2 years ago)
R Kurek
Roksana.
Professional service. Everything's taken care of. We are fully satisfied.
21st Sep 2022 (2 years ago)
J Black
Michael was fantastic. Full of information, answered all of our questions. Talked through our options clearly, precisely and genuinely. I would definitely recommend Michael and Butters John Bee as a result of our meeting.
21st Sep 2022 (2 years ago)
R Dica
Corrie has been a great help preparing us to move in to our new house thank you
Buyer
21st Sep 2022 (2 years ago)
K Ahmed
Great Staff great service
21st Sep 2022 (2 years ago)
M Vaughan
Very helpful and friendly advice from Michael. Great advice on rental potential and related costs.
Landlord
20th Sep 2022 (2 years ago)
J Haigh
Great to put a face to the name! Thank you Corrie for showing us around the house today. Really informative & nothing too much trouble.
17th Sep 2022 (2 years ago)
E Ollier
We viewed a property today and Corrie was absolutely wonderful. Very friendly and great service! Thank you very much!????
17th Sep 2022 (2 years ago)
S Falland
Met Michael at viewing, he was very helpful and provided me with lots of advice
16th Sep 2022 (2 years ago)
R Noor
I viewed a property with Maddy few days ago. She was really very helpful, friendly and provided me all the information that I needed.
16th Sep 2022 (2 years ago)
P Niezgoda
I don't often leave reviews, but felt compelled to following my dealings with Madison from Butters John Bee. Madison has been responsive and genuinely helpful, a rare mix of being totally professional, friendly, efficient, welcoming and provided constant assistance regarding questions and updates in purchasing my home.
Buyer
16th Sep 2022 (2 years ago)
O Somers
Met Michael at the viewing, he was really helpful and answered all our questions about the property. Great viewing!
15th Sep 2022 (2 years ago)
T Furmedge
Natalie really helped me with my tenancy, do recommend! Very professional and helpful!
Tenant
15th Sep 2022 (2 years ago)
M Patel
Absolutely Fantastic Estate agent. Huge Special thanks specifically to Michael Ferris in Lettings @ Crewe Branch who is extremely professional, friendly and very efficient. As a Landlord I was most impressed with your service and highly recommend to Landlords.The branch are great and Michael is simply Brilliant and exceptionally customer focussed.
Regards
Mr M Patel
Landlord
15th Sep 2022 (2 years ago)
N Pass
Kristianne was very helpful and knowledgeable. Will definitely use BJB when we sell
Seller
15th Sep 2022 (2 years ago)
J Scragg
Saw Michael at the office, he was very polite and helpful
15th Sep 2022 (2 years ago)
J Kelly
Saw Michael and he provided me with plenty of advice which i am very grateful for
15th Sep 2022 (2 years ago)
K Baxter
Michael was very helpful and provided me with lots of great advice
15th Sep 2022 (2 years ago)
E Crookes
Natalie was extremely friendly and kind when we spoke. Can’t credit her enough!
14th Sep 2022 (2 years ago)
A brooks
Extremely pleased with how professional Jessica and bjb were at valuing my property and options available to myself. Have a few decisions to make but will not hesitate to use for selling and buying my next property
Seller
14th Sep 2022 (2 years ago)
P Duszak
I have very good memories of the help from the employees of BJB. More than once I have had a real estate viewing visit with one of the employees. I especially remember the visits with Mrs. Roksana Floryszak. Professional approach to the client and always helpful.
13th Sep 2022 (2 years ago)
Richard
Maddy showed me around a property and she was so helpful and I’m recommending her to friends and family ????
13th Sep 2022 (2 years ago)
A Fan
Roksana Floryszak conducted the viewing(on 9/9/2022) at the property in a professional manner yet ever so friendly way. We are impressed.
The company should be proud to have staff like her!
12th Sep 2022 (2 years ago)
Laura
Visited by Natalie today to complete a property inspection.
Very helpful in resolving some very minor issues.
Lovely to chat with.
Landlord
12th Sep 2022 (2 years ago)
Anonymous Homeseller
They start out very keen but once they have sold your house their service from there goes rapidly downhill with little or no communication about sales progression etc.
Seller
12th Sep 2022 (2 years ago)
J croft
I’ve been corresponding with Madison Emery-Hyson at butters John bee in Crewe. She’s been efficient and prompt when replying to emails, sorting out our viewing and getting our offer accepted on a house promptly - great service!
Buyer
11th Sep 2022 (2 years ago)
B hendry
Ben Parry was extremely helpful and efficient with his service.
10th Sep 2022 (2 years ago)
M davison
Corrie was fantastic! Great communications and when we pushed for an earlier date than what we originally asked for she did everything possible to accommodate.
9th Sep 2022 (2 years ago)
B Steele
Kris was excellent. Very friendly and covered anything at the right level of detail. Would recommend.
9th Sep 2022 (2 years ago)
R Tattoo
Roksana has been really helpful throughout my purchase and viewing process. She has been able to find me a brilliant property and I can't wait to move.
Buyer
8th Sep 2022 (2 years ago)
C Elizabeth
Madison was great to work with and helped me find the right property. Very professional and polite and I would recommend, she worked around me and my working hours and was very helpful. Thank you ????
8th Sep 2022 (2 years ago)
H Condliffe
Once again I’ve received a fabulous service. Jessica has been amazing and 12 months on she remembered my circumstances so it wasn’t traumatic to go through it again. Her knowledge about the current market was outstanding as well as her expert advice. I can’t thank you enough for being so professional but talking to me in a way that I understand things.
7th Sep 2022 (2 years ago)
A Joseph
Thank you to butters John bee and especially Ms. Corrie Mainwaring for supporting me for letting my new home. I really appreciate their support throughout the process. Thank you again for the entire team.
Landlord
6th Sep 2022 (2 years ago)
C Barnes
Kris was super, answered all the questions asked, a pleasure to deal with.
6th Sep 2022 (2 years ago)
M Powley
Natalie came to do our inspection and she was very helpful with all the questions we asked. She said we kept our home lovely which was nice to hear. Thank you!
Tenant
6th Sep 2022 (2 years ago)
M Carter
Really very happy and impressed with the speed and professionalism of Jessie who we found to be friendly and helpful she brought the house to market at incredible speed and sensible offers coming in with days. I can highly recommend
Seller
2nd Sep 2022 (2 years ago)
A humphreys
Attended Crewe Branch, spoke with Natalie,
Very helpful, friendly and had great knowledge about my issue, managed to sort all my problems whilst I was there.
2nd Sep 2022 (2 years ago)
E fox
Natalie came to do an inspection on my rented property today, she was really friendly and very professional. She arrived early because she knew that I had to go to work which was really appreciated and she answered all of my questions with ease.
Landlord
1st Sep 2022 (2 years ago)
H Wild
Natalie has viewed our property today and she has been extremely helpful and understanding of our issues with the rented house we live in. She has been so professional and logged everything that needs attention and is going to address all the faults that need fixing. Natalie gave us reassurance that she will get this report written up early next week and any problems to work direct through herself. Such a lovely, friendly demeanour and very impressed with her ‘get things done’ approach. Thank you. Helen
Tenant
1st Sep 2022 (2 years ago)
A Lindop
Victoria called today was lovely bright and informative really professional yet friendly and helpful if we decide to market our property it would be thanks to Victoria and her presentation of your services which I might add do sound like the complete package
Seller
1st Sep 2022 (2 years ago)
M Ashton
Natalie Tunnicliffe I found very professional and respectful when dealing with her. A credit to your company.
1st Sep 2022 (2 years ago)
G Millington
Kristianne came out to do a valuation and explained our options. We found her to be friendly, knowledgeable and very professional and would not hesitate to recommend her to anyone looking to sell their home
Seller
31st Aug 2022 (2 years ago)
S Richards
We had Jessica come out to value our property and we were very happy with the whole experience and all of the information she took and gave us and would definitely recommend her and Butters John Bee, they have all the stats and how many they sell speaks for itself, her full name is Jessica Jinks, thanks again Jessica
Seller
31st Aug 2022 (2 years ago)
K Bloor
Victoria was so helpful during a family members valuation today. She even helped me set up an appointment with a mortgage advisor at BJB. She was really friendly and approachable throughout which was really appreciated by us. Thanks Victoria!!
30th Aug 2022 (2 years ago)
A Fletcher
Jess was an incredible help with valuing the property. During a challenging time Jess made the process not only manageable but a really pleasant experience. I really can’t thank her enough for the time she took in talking me through everything and making sure I understood everything. Jess is a lovely, friendly and knowledgeable professional! I would definitely ask for Jess’s help again and recommend her.
Seller
30th Aug 2022 (2 years ago)
J Mortiboy
Natalie has always been a great asset to bjb I thank you for all your hard work
26th Aug 2022 (2 years ago)
L Gabbie
Ben is so sympathetic and understands. Great property manager
26th Aug 2022 (2 years ago)
M Barber
Ben has always been a great help thank you
26th Aug 2022 (2 years ago)
D Dodwell
I had the pleasure of having Victoria help me get started getting a property. She is very knowledgeable, understanding and very polite. Nothing was ever too much trouble for her. I would highly recommend her
26th Aug 2022 (2 years ago)
L Dodwell
Service given by Victoria Roscoe was amazing. She really knows the property market inside out and was able to answer any question asked. I will certainly recommend her to family, friends and anyone I know who wants to sell or buy. Deserves more than five stars. She is an asset to your company.
26th Aug 2022 (2 years ago)
C Greatbanks
Victoria came to value my house. From the get go she was friendly knew what she was talking about. She could tell me everything that was happening in the current market. Would definitely recommend Victoria
Seller
26th Aug 2022 (2 years ago)
E Suckling
Michael was wonderfully helpful and very accommodating throughout the moving process. We’d highly recommend the Butters John Bee Crewe branch
26th Aug 2022 (2 years ago)
V Steel
Ben parry was really helpful and understanding of the issues I had with property
24th Aug 2022 (2 years ago)
A T
This is an update, posted August 2022. BJB continue to manage our 4 flats in Crewe in an efficient and professional manner. The team overall are hard working and responsive. I have also recently had assistance from Michael Ferris, the Branch Manager, with a property valuation question, which Michael was able to answer and to provide advice. Very helpful and useful, thanks Michael.
I continue to be very satisfied with the service BJB provide. Overall, the team in the Crewe office are all easy to deal with, always friendly and polite, and (most importantly) they do follow up on issues and messages, and get things done. So overall they do a good, professional job. Good service from decent people.
Ben in particular has been very helpful with a difficult situation recently. He worked on our behalf, stuck with it, and managed to get payments made. Good work Ben!
Landlord
22nd Aug 2022 (2 years ago)
M Barnett
Cannot thank Michael enough, he gave us some great advise on renting our home. Very friendly and put us at ease.
Landlord
19th Aug 2022 (2 years ago)
K Parris
Michael was very efficient in getting back to me when I left messages. Very thorough and extremely friendly manner. Nothing was too much trouble and was very empathetic to an extremely personal family problem. Would definitely recommend him for anyone looking to rent a property or for landlords looking to let their property.
18th Aug 2022 (2 years ago)
M forrester
Had Jessica do a valuation for me on my rented property and she was very helpful and thorough in all information provided. Even answered some other queries for me
Landlord
17th Aug 2022 (2 years ago)
A Doherty
Not very good communication, phoned them about a property let and was always put through to different departments. Was told thay would phone back on numerous occasions, but never did. Hence losing out on a property I would have loved.
Landlord
17th Aug 2022 (2 years ago)
A Events
A friendly & professional service received by Jessica. Very open, truthful & really informative about the current markets, financial climate and house pricing. We found this very helpful and are extremely happy with the service provided.
17th Aug 2022 (2 years ago)
H Oakley
We had an amazing experience with BJB.
We were at a crossroads with our property plan and needed the advise of an expert. That's where Jess came in.
We presented our property plans to Jess and she really understood our needs. She offered some really insightful advice and helped us to streamline our ideas.
Jess had the experience and business acumen we were looking for, but was also super friendly and polite. She stayed longer than planned to answer all our questions and made us feel listened to. And above all else she truly was an expert in Crewe's property market.
We finally feel we've found an estate agent that we can trust.
16th Aug 2022 (2 years ago)
L gunnell
Can’t thank Ben Parry enough, made the process so easy and sorted everything out for us. Great service
12th Aug 2022 (2 years ago)
C Flaherty
Since Covid and for lots of reasons too numerous to comment here it was refreshing to meet Jessie, enthusiasm and professionalism in spades. When the time comes for us to put our house on the market she will be our first port of call.
Butters John Bee have a gem here, she's got local knowledge which counts for a lot, she listens and summarises and no big sell. When she left our home it was like saying goodbye to a friend. Truly she's that good.
Seller
12th Aug 2022 (2 years ago)
D Warburton
Ben helped us with our problem and speaking to the landlord, thanks.
Landlord
11th Aug 2022 (2 years ago)
W Dress
Jessica valued our home last week and we were very impressed by her professionalism and fantastic knowledge of the housing market and wider economical issues.
Jessica is extremely friendly and personable and we wouldn’t hesitate to use John Butters Bee for the sale of our house.
Thank you Jessica for explaining everything in a great way and for taking the time to discuss our options in detail.
Me and Mrs McMorine
Seller
10th Aug 2022 (2 years ago)
K Mullock
Jessica was lovely, very informative and put us at ease during our valuation. I'd definitely recommend her to anyone else wanting a valuation.
Seller
9th Aug 2022 (2 years ago)
A Mitchell
Natalie visited today lovely lady I was happy to welcome her into my home
9th Aug 2022 (2 years ago)
M Fabczak
Michael has been very helpful and very quick with arraging a house view.
9th Aug 2022 (2 years ago)
R Keeling
Jess from Butters John Bee has been super helpful so far regarding the sale of our house. She explains everything simply but professionally, nothing is too much of an ask. Feels like we have known her forever already, she has such a friendly and kind nature and really wants to genuinely help. Thank you Jess x
Seller
8th Aug 2022 (2 years ago)
A Hughes
Had a viewing with Michael, gave me lots of information and was very helpful
8th Aug 2022 (2 years ago)
C Pannell
Maddy has shown me around a house today, really knowledgable girl and answered each of my questions leaving me with more information than I’d asked - couldn’t recommend more
8th Aug 2022 (2 years ago)
H Birtles
Highly recommend Michael from the crewe branch, helped us through the whole process of renting our first home.
Tenant
6th Aug 2022 (2 years ago)
A Wilson
Met Michael at viewing , was very personable and knowledgeable about the properties, was happy to accommodate a last minute viewing .
6th Aug 2022 (2 years ago)
M L
Excellent Service
5th Aug 2022 (2 years ago)
A Greenwood
*Worst customer service ever*
I rang to arrange a viewing on a property I’d seen advertised on Friday 27th May and spoke to George who booked me in on the Saturday. He told me that the tenant was showing people around the property and there was availability at 11am, he booked me in and told me that he would call me if there were any problems.
As arranged, I arrived at the property and there was no answer, I phoned the estate agents - no answer. Eventually after 15 minutes I was greeted by a very angry and aggressive tenant who refused to let me in and told me he’d had nothing but trouble and as nobody had called him to arrange the viewing in advance, he wouldn’t let me in.
I repeatedly rang the office but there was no answer until my call eventually got picked up by an overflow agent. It turns out there were notes on the system stating that the tenant was aggressive as there was an ongoing dispute with the landlord. George rang me on Monday 30th May and said that there was a ‘miscommunication’ between himself and a colleague, when I pointed out that he should have made me aware of the aggressive tenant he agreed and said that he’d also been rude to him!! George said that he would speak to his Manager and arrange an open viewing to stop any further sabotage by the tenant and would let me know the date. Not surprisingly, 10 weeks later I’m still waiting for a call back. I would never buy a property through this estate agents, their complete lack of care and professionalism is shocking. #worstcustomerserviceever
5th Aug 2022 (2 years ago)
A reynolds
Ben has been so helpful in every way .. a pleasure to speak to and nothing is too
Much trouble . An asset to BJB
5th Aug 2022 (2 years ago)
S Rowland
Spoke to Ben P with regards to my property and some maintenance issues which he was able to sort quickly and efficiently. He was very polite and friendly and made the whole process smooth and easy.
Landlord
4th Aug 2022 (2 years ago)
N Butler
Excellent service from the start. Corrie was a massive help when looking for my new home. She helped me to find a suitable property quickly and with ease. Great communication and service throughout. Thank you
4th Aug 2022 (2 years ago)
A Jenkins
Have tried repeatedly and failed to get a return call or email. Communication is not great
2nd Aug 2022 (2 years ago)
M Corbett
May I say, as far as experience and professionalism goes, they are top notch. Jess Jinks is a pleasure to work with, extremely knowledgeable and a pleasure to work with. They know the market and certainly are on your side to find YOUR home too.
2nd Aug 2022 (2 years ago)
S Morgan
Jessica was brilliant from start to finish. She resolved any issues we had and was professional through out. Highly recommend.
2nd Aug 2022 (2 years ago)
K hunter
Roxsana was excellent throughout. Very helpful and very co-operative. Worked well between myself and the vendor
Buyer
2nd Aug 2022 (2 years ago)
A Jones
Our meeting with Jessie was very interesting and informative. We are in a stronger position now to make the upcoming decisions on what we expect to be the last house move of our lives.
Thanks to Jessie.
In the coming weeks we will review the market, our financial position and our family commitments and come to our decision.
Again, thanks, Jessie.
29th Jul 2022 (2 years ago)
M clark
Great service from Jessica when she came to value my house; no hard sell, really helpful advice on all aspects and took all time that was needed to cover all the possible scenarios. Has since been very helpful in further conversations; great to get other and sometimes differing opinions and it was certainly food for thought for me in that respect. On top of that a really helpful and positive young lady. Top marks
Seller
27th Jul 2022 (2 years ago)
M Bryant
Victoria Roscoe provides a professional and enthusiastic evaluation service
Seller
27th Jul 2022 (2 years ago)
M ACMI
Thank you Jessica for taking time to come over so quickly to carry out a valuation on my property. I was impressed with your knowledge, professionalism and politeness, inter alia. This what I call 'excellent customer service!' I look forward to working with you in future, if and when an opportunity arises. Please keep up the good work you are doing. BJB should and must be proud to have you as one of their own! You are greatly appreciated!
Seller
25th Jul 2022 (2 years ago)
C Raptor
Fantastic service from first contact to key collection, Corrie was super helpful throughout it all, can't thank her enough!
25th Jul 2022 (2 years ago)
I Letby
Corrie was so helpful and friendly, such an easy move in process
Tenant
25th Jul 2022 (2 years ago)
H Nicholls
Victoria Roscoe very professional and knowledgeable.
21st Jul 2022 (2 years ago)
P Mosley
Fantastic customer service from the lettings team especially Michael Ferris who went all out to make sure I could move property on time. Everything was clearly explained and backed up with a simple to use peronalized online system. I highly recommend BJB ????
Tenant
20th Jul 2022 (2 years ago)
G dawson
I found Kris very helpful and knowledgeable throughout . I would recommend Butters John Bee to friends/family.
14th Jul 2022 (2 years ago)
N Naruto
I came into the office and Ben P was albe to help arrange to get my deposit repaid by getting the Deposit Service to call me with a translator to help me arrange in my own language.
13th Jul 2022 (2 years ago)
K Farmer
Well what can I say Micheal Ferris made the process so easy in setting up our home for rental. An absolute pleasure ! Thanks again Micheal!
Landlord
13th Jul 2022 (2 years ago)
J Hickson
Victoria was brilliant and very understanding as we had forgotten about the appointment and were far from prepared.
12th Jul 2022 (2 years ago)
P Williams
Victoria was very helpful and personable on her valuation visit.
We decided not to use BJB after receiving higher valuations from other agents.
12th Jul 2022 (2 years ago)
I Nicolae
Easy experience with them, professional people and miss Corey, who helped us through the process, was outstanding. She went above and beyond to make the process as easy as possible.
10th Jul 2022 (2 years ago)
C X
joe at the crewe branch was very helpful and was able to share his knowledge with me.
7th Jul 2022 (2 years ago)
B Owens
Excellent service from initial contact with Ben Williams in Property Management from start to finish with tenancy contract renegotiation and tenant liaison. Highly recommended for a super swift efficient and hassle free dealings. Will most definitely continue to use BJB for tenancy management. Thank you.
Landlord
5th Jul 2022 (2 years ago)
D (Ernie)
Everyone has been very helpful over the last difficult months. Ben in particular regarding sorting problems out that have occurred.
Msny thanks David Killer
Also Natalie Tunnicliffe has been very helpful rgarding taking care of minor decorating issues but in particular sorting out the difficulties with Scottish power and the closing of accounts.
Many thanks
David Killer
5th Jul 2022 (2 years ago)
J Yaxley
Ben Parry has been an excellent contact for a Landlady overseas. Thanks for looking after our UK home after we rented it out. I left the previous estate agents as it was always a different person I had to talk to. Ben I appreciate your joined up approach to coordinating any issues that cropped up. You found a wonderful family whose children are enjoying growing up in our area - just as our boys did!
Landlord
1st Jul 2022 (2 years ago)
S Rowland
I called up and spoke to Ben Parry who was really helpful and lovely
1st Jul 2022 (2 years ago)
J Smith
Jess was very helpful and understood my requirements perfectly. I would highly recommend BJB to anyone selling a house.
Seller
29th Jun 2022 (2 years ago)
H Ellis
Michael was lovely and helpful when we popped in!
Lovely staff!
29th Jun 2022 (2 years ago)
M Jenkins
Corrie was very helpful when we were applying for the property, she made it clear and easy to go through the process. Very kind and helpful. Thank you!
Tenant
28th Jun 2022 (2 years ago)
M zachwiej
Hello
I am extreamly happy with service that Roksana provide me.
Very professional, Quick anwer.
27th Jun 2022 (2 years ago)
P Davies
Victoria Rosco came to give me a valuation and discuss the potential sale of my late father's house. Victoria is the perfect blend of professionalism and friendliness. She is enthusiastic, polite, confident and knowledgeable, a great ambassador for butters john bee and lovely to deal with.
Seller
24th Jun 2022 (2 years ago)
B Banecki
From my experience, the best agency in the region. People in the office are helpful and friendly. You can always get a call.
You can see that they like their work in other agencies not necessarily. Strong recommendation.
Many thanks to Roksana.F. Professional in every detail, nice, friendly. Prepared for every question. Thanks for your knowledge and full professionalism.
23rd Jun 2022 (2 years ago)
A Jaycott
Really good service from Michael at Butters John Bee. He was very friendly and knowledgeable and has helped guide me through the letting process.
Landlord
22nd Jun 2022 (2 years ago)
M Hallett
We have been working hard to find just the right place in crewe for our relocation.
Thanks to Lewis Ward for all his time,hard work & patience, we now have a beautiful bungalow to move into.
I would also like to thank Stacey Wall for all her help with the legal matters too.
It has been a roller coaster of a journey but we seem to have a light at then end of the tunnel. Great work by the team at Butters John Bee Crewe I can highly recommend them .
Buyer
22nd Jun 2022 (2 years ago)
D Tuvey
Jessica was very professional. No questions were left unanswered.
Obviously loves her job as the enthusiasm shows.
Advice that was given was thoroughly professional.
21st Jun 2022 (2 years ago)
S knight
Corrie, the lady that did the show round was absolutely amazing. She fit me in for a viewing very last minute and was incredibly kind and friendly. Thank you so much!
18th Jun 2022 (3 years ago)
L Gibson
Micheal ferris was great helped us through the process step by step and always kept us informed
17th Jun 2022 (3 years ago)
P Maa
Met Ben P in the office who was able to help me with a contract isssue which he resolved quickly for me and my family .
17th Jun 2022 (3 years ago)
E Marcu
Ben was able to sort out our contract issues quickly and without any problems. A great experience
17th Jun 2022 (3 years ago)
A Ma.
Came in to speak to Ben about our contract and he was able to arrange this for u? quickly and without any problems
17th Jun 2022 (3 years ago)
C mcmullen
I have had very poor experiences in the past (whilst living in another area) of dealing with incompetent and unprofessional estate agents so I wasn't looking forward to selling my house.Kristianne from Butters John Bee visited to conduct my valuation.She was a breathe of fresh air,very personable,extremely knowledgeable and immediately got my respect and ear with her sound advice.I would strongly recommend selling your house with Butters John Bee based on my experience.No brainer.
Seller
15th Jun 2022 (3 years ago)
Ash
I have recently let a property through butters John bee and it couldn’t of gone smoother and Corrie was lovely, very helpful, always kept us up to date with everything and very fast at replying. So thanks a lot.????
Landlord
14th Jun 2022 (3 years ago)
N Cherrington
Victoria Roscoe conducted a Market Appraisal on my property today and I must say that the whole process was done in a professional and efficient manner.
13th Jun 2022 (3 years ago)
A Blurton
Kristianne was extremely easy to communicate with and very helpful.
13th Jun 2022 (3 years ago)
G Wilshaw
Booked a valuation for my rental from Victoria Roscoe at BJB Crewe.
Victoria was prompt, professional and handled discussing the property with the current tenant in situ very well.
BJB's process was made clear and felt confident in their ability to sell the property.
Out of the three agents I took valuations from, I would have chosen BJB. Only circumstances outside of their control lead me not go ahead with the sale.
I would recommend BJB and Victoria from my initial experience
Landlord
10th Jun 2022 (3 years ago)
H Ward
We had our property valued by Jessie Jinks in May. She was such a big help, very informative and incredibly knowledgeable. She couldn't of done anymore for us. Butters John Bee take such pride in their customers.
Thank you
Seller
30th May 2022 (3 years ago)
S Boyd
Ben P came to look at some issues with the property. He was brilliant, polite and made extra efforts in sorting every issue not just the ones raised. Great work
27th May 2022 (3 years ago)
M Jaworski
Ben P came to our property today and was brilliant. Not only did he look at the problems we had raised but also noted down any other problems with the property.
27th May 2022 (3 years ago)
O Demeterova
We just had a offer accepted on the property in couple of hours our agent Roksanna was very friendly, well prepared and knowledgeable regarding the property, extremely helpful and professional.
Best estate agent experience so far by long shot
Buyer
26th May 2022 (3 years ago)
C Doherty
Me and my partner are first time buyers and just had our offer accepted on our first property with the help of Roksana, it is our dream home and we are over the moon. We'd like to thank Roksana for her help and patience with this.
Buyer
26th May 2022 (3 years ago)
S Tagg
Roksana at BJB has been super helpful in arranging and organising viewings and helped secure myself and my partner our next future home without any hassle. Thank you for your support.
Tenant
25th May 2022 (3 years ago)
S Sanderson
A bit thank you to Madison for assisting us at short notice - she was very efficient and helped with the property viewing. Also thank you to Stacey for following up on the admin for the proposed purchase. Very appreciated. Thank you from Sue and Alan
Buyer
23rd May 2022 (3 years ago)
J Strbak
I and my wife asked BJB for valuation of my property from the request until receiving the full valuation and valuable information Jessica was very helpful and very professional in all aspects.
Seller
23rd May 2022 (3 years ago)
A Bowers
Myself and my partner had a property to rent so visited several estate agents for advice. Have to say outstanding service from BJB! From an initial chat and rental estimate (higher than we thought) within 24 hours Michael had come out, imaged/measured and the property was on the market a few hours later. A further 48 hours the property was LET.
Can't recommend the team enough, especially Michael who helped us from start to finish with our 1st property. Would highly recommend the BJB team and a huge thanks to Michael for A1 service.
Landlord
22nd May 2022 (3 years ago)
C Laurie
Really impressed with Victoria Roscoe. She made the valuation a good friendly professional experience. Detailed information about the sales and marketing process made me feel confident about the whole thing.
Seller
21st May 2022 (3 years ago)
S prasanna
Hello BJB,
It's my pleasure to write a review. We have been having a wonderful experience in viewing the properties listed by BJB, we love going through your agents because they are very lovely. Especially, Miss Roksana Floryszak has been very good, pleasent and extremely hospitable to the Clients. We strongly believe that she would definitely help us in getting our dream property very soon.
Thank you ???? Roksana
20th May 2022 (3 years ago)
C Haig
Victoria arrived on time with a big smile. She knows her stuff and was very reassuring about the best way to market my property. Cannot wait to work with her again
Seller
18th May 2022 (3 years ago)
D colton
A great experience with BJB valuing our house today. Victoria Roscoe was a pleasure to deal with; warm, friendly and professional. She explained the selling procedure, costs, and how the whole process would work. Thanks.
Dave and Julie.
Seller
16th May 2022 (3 years ago)
L Lawson
Rang this estate agent 3 times on Wednesday and sent an email requesting to view a property that had just come on the market. In todays housing market I am aware of how important it is to get in contact quickly. Each time I was told someone would get back to me. They didn't! I rang again on Thursday and was assured someone would get back to me! Friday at 17.35pm still waiting. Very, very disappointed! This is totally unprofessional. One person who answered the phone on the Wednesday sounded like he was eating a sandwich while he was talking to me and he had the knowledge of someone on their 1st day of work experience!!!
13th May 2022 (3 years ago)
C Farrington
Just had a house inspection from Natalie, she was very friendly and polite. Very informative! She was on time and got the job in hand done! Good job
Tenant
13th May 2022 (3 years ago)
S Rowe
I had a few agents round to view and value my property, some online ones which with their attitude made my teeth itch!!!!
However I believe Butters John Bee to be the original and still the best agent for miles around.
May I single Victoria Roscoe for her empathy , professionalism and advice.
Keep up the fantastic work and we will see you next time
Steve / Vicky Rowe
Seller
13th May 2022 (3 years ago)
gorlymichael666
Victoria Roscoe was very helpful and full useful information regarding the sale of our house.
Seller
12th May 2022 (3 years ago)
S Walker
Kris Edmondson is extremely professional and knowledgeable and would highly recommend her services.
11th May 2022 (3 years ago)
L Mc
Ben has always been professional and polite, knowledgeable and thorough in all our dealings with him. A true asset to the company and a wonderful champion for Butters John Bee.
10th May 2022 (3 years ago)
? ????????????
Had great help with advise from MIchael Ferries on a property I have very prompt with emails as I live in Thailand
9th May 2022 (3 years ago)
M Wheatley
Very happy with the advice Joe gave me, he was professional and friendly
8th May 2022 (3 years ago)
H bickerton
maddy was very helpful on a viewing i had with her and was very educated when i asked her any questions. would highly recommend butters john bee
7th May 2022 (3 years ago)
L Dutton
Joe pointed me in the right direction for my when I’ve built my developments, very friendly service and very responsive
6th May 2022 (3 years ago)
A Khan
Friendly, professional and fast service! Corrie in particular has been so nice and helpful through the house move and in-fact BJB has been the best estate agents we've ever dealt with as private renters! :D
Tenant
6th May 2022 (3 years ago)
A Labecki
The staff were all nice and friendly and made us feel welcome. They told us everything we needed to know about the house and answered any questions we had straight away.
Corrie has been a great help especially and guided us through the process well.
Also enjoyed the welcome box we received :) (which I've never seen from any other agency)
6th May 2022 (3 years ago)
F Labecki
Lovely staff, all my questions were answered quickly and knowledgeably.
Corrie especially was great to deal with and made moving house much easier.
6th May 2022 (3 years ago)
M Hutt
Met Michael at the office, very helpful and booked a viewing for us
5th May 2022 (3 years ago)
T flounders
Corrie was very honest, kind and accommodating, she worked hard to get us the house that worked for us :)
5th May 2022 (3 years ago)
D Murray
I have had BJB as my landlord for a few years now and have just renewed my contract, my contact within the company was Ben, amazing member of staff anytime I have any issues he helps me get them sorted quickly, he really professional and friendly. Would definitely recommend this company
Tenant
5th May 2022 (3 years ago)
B Warrior
Been using Butters for the last 8 years, saw the service steadily go down hill. However to my amazement my whole experience was changed by the Valuer Kris Edmonson who came out to value my property on Ruskin Road. She was all you would expect from a professional, courteous, knowledgeable and personable. She is the new standard!
Seller
4th May 2022 (3 years ago)
N propertyservices
Avoid them if you are planning to sell your property through them:
As a buyer, this is my experience with Butters john bee:
Calls go to concierge service and nobody from branch office calls back either for fixing an appointment or even after your offer gets accepted.
You will be lucky if your call gets connected to the branch office or somebody from branch office calls you back.
You can expect a lot of call from them to cross sell mortgages
Nobody responds to the email whether it is sales team or sales progression team or negotiating team
Difficult to get an appointment for viewing a property
Once, I travelled 2.5 hrs from my hometown in southeast to Crewe for an appointment . They sent a message 10mins before the appointment to inform that vendor had cancelled the appointment. When an appointment is cancelled, they may call you and if you miss their call, they don't inform you through email or text message. If you are lucky, they may call you 30 mins before the appointment to inform that it is cancelled. Pathetic service from them as they don't appreciate your time and effort. For your sanity sake, Please avoid them if you plan to sell or let your property with them
Buyer
3rd May 2022 (3 years ago)
E goodier
I was showed around a house on 3/5/22 by Ben. Really warm man who had great knowledge of the property and the next steps we needed to take to secure this property. After having bad experiences with other firms it was nice coming to a property that was clean with a knowledgeable and friendly agent.
3rd May 2022 (3 years ago)
K Horan
Met Michael for viewing, very helpful
2nd May 2022 (3 years ago)
J Saunders
The team at Butters John Bee were amazing with helping my girlfriend and I purchase our first home. They even gave us a moving in hamper which was a lovely touch. I would highly recommend. Thank you guys.
Buyer
2nd May 2022 (3 years ago)
C Hull
Corrie was exceptionally helpful and polite. Very patient and understanding with our needs
30th Apr 2022 (3 years ago)
G Nikolopoulos
For Corrie Maiwairing, amazing professional, trustworthy and extremely clever
Thank you
29th Apr 2022 (3 years ago)
J Hopkinson
We had our 6 month inspection with Ben today and made it as easy as possible and gave us plenty of information on what we could get help with and who we can speak to if we had any problems. Great service.
Tenant
29th Apr 2022 (3 years ago)
A Whittaker
We had our inspection completed by Ben and he was so lovely, really helpful and friendly. Very professional and genuinely cared to know if we were happy with Butters and the house.
Tenant
29th Apr 2022 (3 years ago)
Dan
Met Michael at viewing, provided me with all the information I needed, very helpful
29th Apr 2022 (3 years ago)
R Cook
Ben was great at our house inspection x
Landlord
29th Apr 2022 (3 years ago)
J Smith
Ben was a really helpful agent and very polite
29th Apr 2022 (3 years ago)
M Tilbury
Kris was extremely helpful, professional and took the time to explain matters in great detail. She prepared well prior to coming to our house and provided comprehensive information to support her views and that of BJB. Very impressed.
Seller
29th Apr 2022 (3 years ago)
M Cunnington
Spoken with Benjamin parry on numerous occasions now, and every time he has been helpful, polite and understanding, a great asset to bjb.
29th Apr 2022 (3 years ago)
L Zhang
First time use Butters John Bee estate agent. From booking views and step forward on purchasing.
Roksana has been very responsive and helpful, and working totally professional, efficient manners. Even wish to book views after 5pm..
i would recommend if you wish to purchase a property in Crewe area.
Buyer
29th Apr 2022 (3 years ago)
E Saczak
Great and professional service. George has really gone above and beyond thanks again.
28th Apr 2022 (3 years ago)
C Dsylva
Met Michael at property for viewing, really helpful and polite
28th Apr 2022 (3 years ago)
S Shufflebotham
BJB, especially Maddie was absolutely amazing in helping us find find a property - she helped with all my concerns and went out of her way to help me.
28th Apr 2022 (3 years ago)
J Smith
George from BJB Crewe has been fantastic since day one of me ringing up to find some buy to let properties. He’s always friendly & professional & always keeps me up to date - highly recommended ????????
Landlord
28th Apr 2022 (3 years ago)
Jo
In the process of purchasing a property via BJB in Crewe and Roksana has been on the ball... performing a video tour for me when I was unable to view due to covid, answering any questions and keeping me updated. Prompt, professional and very friendly throughout.
Buyer
27th Apr 2022 (3 years ago)
Melissa
Natalie came to do the first rental inspection we have had at our home. She listened to all our concerns and was very friendly and professional and took the photos required in a non intrusive way and with respect. Thank you
Tenant
27th Apr 2022 (3 years ago)
L Evans
I contacted Butters John Bee and spoke to George. He was extremely knowledgeable, friendly, professional and patient with all my questions. George has been responsive, genuinely helpful and provided constant assistance regarding any questions I had. I would highly recommend him.
27th Apr 2022 (3 years ago)
P Pauline
I don't often leave reviews. But, I'm very happy with the service of Ryan Cheetham. He is nice, friendly and professional. His opinion is objective. He is highly recommended.
27th Apr 2022 (3 years ago)
T gleave
couldn't fault Natalie at all, addressed issues and did our inspection fast and efficiently, job well done
Was lovely to meet you.
26th Apr 2022 (3 years ago)
L Mabbs
Natalie came to do my inspection today. She was really friendly and helpful and made me feel at ease. Bjb have been really good so far from the application, signing the contracts and management of the property which is a really well renovated little house. Very pleased
Tenant
26th Apr 2022 (3 years ago)
A Kitterman
BJB have been really good, and Natalie was really helpful and polite. :)
26th Apr 2022 (3 years ago)
M Cooper
I work closely with this branch everyday and Joe Avery is always so happy to help; very polite and always helping push transactions along for me, he is one of the best and definitely would recommend this branch to anyone considering selling their home. 100% 5 stars !
Seller
25th Apr 2022 (3 years ago)
F Constantin
slow on answering back, way to slow and they beleive if u foreign they can trick you with paiments and talk to you from up high, - 5 stars if i could on management!
25th Apr 2022 (3 years ago)
M Bowers
A fantastic service given by Michael!
First time landloard here, photos of my house were taken within 24 hours of the initial meeting, property put straight online the afternoon... 2 days later had our first viewing and let agreed.
Couldn't be happier with the professional service from Michael, he has made this process so easy and I feel like we are in really safe hands with this new venture!
Thanks Michael, great service and look forward to many years in your capable hands!
Landlord
22nd Apr 2022 (3 years ago)
Kathy
I've recently registered here and the staff are nice, Ryan in particular was friendly and professional when dealing with us.
22nd Apr 2022 (3 years ago)
M Hobbis
Absolutely great service from Natalie during the house inspection visit. Very lovely, bubbly and friendly. Everything explained clearly. Any question I have answered even Natalie thank you you have been absolutely fab!!!
21st Apr 2022 (3 years ago)
S Wickstead
Had a valuation done on my mum’s property yesterday by marketing consultant Victoria Roscoe. Very professional, knew her stuff, answered all our question and was very clear. Thanks Victoria.
Seller
21st Apr 2022 (3 years ago)
A Reeves
Ben has just been out to my property and couldn't of been more of a pleasant gentleman if he tried
21st Apr 2022 (3 years ago)
M S
Ben came to carry out a property insoe tion and was polite and helpful.
20th Apr 2022 (3 years ago)
C Langley
Ben came round today to do a property inspection, he was very nice and polite when doing the checks. Lovely agent to chat to and was very thorough in the inspection and respectful of property.
Tenant
20th Apr 2022 (3 years ago)
K Wain
Ben did my property inspection on 20/4/22 at 43 meredith Street , Crewe and was happy about boiler concerns and overall did a fantastic property inspection, Ben was also polite, well mannered and understanding thank you Ben
Tenant
20th Apr 2022 (3 years ago)
J Parrish
Ben came to view and take pictures of the house I rent and we got everything sorted very polite
Tenant
19th Apr 2022 (3 years ago)
P Nyamhinda
Ben came around for the property inspection and was polite, on time and made a note of the issues raised.
Tenant
19th Apr 2022 (3 years ago)
W Murray
Hiya Roksana
I want to say regarding service and professionalism. You especially and your team today have been amazing.
I’ve been in so much of a tizz lately over housing due to my own house auction ending in a short time and a completion date will be within 28 working days. I need to secure myself a property very soon.
Roksana you listened attentively to myself this morning after many attempts of getting a viewing. You listened to my situation and I could feel your sympathy which really helped me. How amazing I was squeezed in for the viewing (over the moon)
Roksana your professionalism when faced with delays of other viewings to being unable to access the property you kept your composure with such a lovely smile on your face. Very professional in a very caring manner.
19th Apr 2022 (3 years ago)
E Dragan
Joe Avery is outstanding. He has a great and positive attitude and acts quickly on the issues we have. His response to emails are appropriate and professional and I recommend his services.
18th Apr 2022 (3 years ago)
D (Dom)
Ryan was superb very informative and patient with all of our questions. Would highly reccomend Butters John bees for anyone looking to buy. 5 star experience
Buyer
16th Apr 2022 (3 years ago)
T Gerrard
Looking at obtaining more buy to let properties and Ryan Cheetham offered me some fantastic advice. I will be back to see him in future
Landlord
15th Apr 2022 (3 years ago)
E Lord
Michael has been absolutely fantastic! Extremely knowledgeable, friendly, and professional at all times. He’s made the experience flawless so far!! Thank you :-)
14th Apr 2022 (3 years ago)
D Rey
We moved in last year under Butters John Bee. And from the very beginning , they have been prompt and honest in answering our emails. We have met quite a few problems along the way, especially because we're literally newbies in England life, and how they manage the house is somewhat different than what we're used to. However, Natalie Tunnicliffe has been patient and helpful, giving tips and advices when necessary.
Tenant
14th Apr 2022 (3 years ago)
I woolrich
So happy we went with butters John bee, everything there end quick and straight forward, a pleasure to deal with, Staff friendly and informative. A special mention for Kylie has to be made, we had some delays with solicitors, but Kylie was relentless in contacting them, pushing things along and actually did more for us than she really needed to, she certainly went above and beyond in order for us to get our dream home. Thanks again Kylie and all at BJB
Buyer
7th Apr 2022 (3 years ago)
Maswegho
The team in Crewe is very professional and leave you with the feeling of complete satisfaction. They accompanied and supported me from my application, through referencing to moving into the property. They are always available to attend to any concerns when ever I call. Came in and saw Ben who was able to help me with my maintaince issue.
Tenant
4th Apr 2022 (3 years ago)
A Harris
Corrie has been very helpful, any questions were answered quickly. It’s my first time in the property ladder and Corrie made me feel reassured and helped with any queries I had. Very satisfied with the service she has provided.
Buyer
4th Apr 2022 (3 years ago)
R Uddin
Ryan knew exactly what we were looking for our first home and worked greatly to help us get the house we wanted. He maintained regular contact with us and was very helpful throughout the whole process. His team members such as Kylie also helped and made this experience easier for us. Highly recommended
Buyer
4th Apr 2022 (3 years ago)
J 93
Corrie helped me with the viewing and did a very good service she was very polite and very kind I’ll highly recommend ????
2nd Apr 2022 (3 years ago)
D Mba
Ryan has been responsive and genuinely helpful, a rare mix of being totally professional, friendly, efficient, welcoming and provided constant assistance regarding questions and updates in purchasing my first home. He recommended me to Adrian who's also amazingly friendly, experienced, approachable and gives clear mortgage advice and the best deals possible.
I am very confident to recommend them to anyone for their professionalism and reliable services.
Buyer
2nd Apr 2022 (3 years ago)
L Recruitments
The crewe office seem to be in chaos. They don’t pick calls and very poor customer service. Terrible customer service everytime
2nd Apr 2022 (3 years ago)
B Veskova
Ryan is always helpful and supportive on lots of viewings with me
1st Apr 2022 (3 years ago)
L Yim
Ryan Cheetham very helpful on viewing property. Thank you sir
1st Apr 2022 (3 years ago)
A Litwinczuk
Ryan Cheetham was very professional, helpful and friendly, he answered all the questions that we had . Our viewing was made easy by the knowledge that Ryan had. Would definitely recommend them
1st Apr 2022 (3 years ago)
J (Jesso)
Joe was very helpful and pointed me in the right direction in my home buying process, thank you butters john bee
Buyer
31st Mar 2022 (3 years ago)
P Cowley
Jessica came out to value our property for us. She was very friendly, knowledgeable about the current market and local area. Advised on how they'd market the property and provided us with information regarding fees and financial advice.
Seller
31st Mar 2022 (3 years ago)
P Thompson
Victoria Roscoe has been consistently friendly and helpful through the whole valuation and house selling process. Her work was both supportive and dynamic in working towards a best price achievable for the house. A last-minute effort achieved the full asking price.
Seller
31st Mar 2022 (3 years ago)
K Macartney
Thank you Natalie Tunnicliffe for all your help and support, very polite and professional. Great asset to the team at Winsford and always a pleasure to speak to :)
31st Mar 2022 (3 years ago)
fbott83
Always a pleasure dealing with Butters and I would like to mention Natalie Tunnicliffe who always replies to emails quickly and gets the job done.
Would definitely recommend Butters because of this.
30th Mar 2022 (3 years ago)
S Leadbetter
I have been very impressed with the service at butters John bee, Ryan Cheetham who has shown me round the property I am buying has been very helpful whenever I have had an enquiry.
On viewing the property Ryan did not rush us when looking round and if he wasn't able to answer a query he would usually find out and get back to us.
Would highly recommend Ryan Cheetham and this estate agents .
Susan Leadbetter
Buyer
30th Mar 2022 (3 years ago)
J Patel
I have been dealing with Ben Parry at the crewe branch with various jobs that needed looking at, the response from them both has been fantastic and hassle free! all jobs got dealt with to a standard with a very fast turn around would highly recommend the service ????
30th Mar 2022 (3 years ago)
A Williams
Ben came round for our annual review. Lovely chap, very polite and always helpful with anything
30th Mar 2022 (3 years ago)
K Anne
Ben came over for our inspection, very polite and efficient. Over and done quickly and was very considerate, 10/10, thank you :)
30th Mar 2022 (3 years ago)
K cherrington
I had a valuation from Jessica at butters John be. The information Jessica gave me was impressive. We talked about the valuation and how they would go about putting my house on the market. Very impressed with the lengths they go to, too try and match my house with the right people. Would very much recommend getting a valuation with Jessica
Seller
30th Mar 2022 (3 years ago)
J Bateman
Just want to share the fantastic service I received from Jessica. I was made to feel at ease, and felt I was not under any pressure unlike some estate agents in the past. Very friendly and informative service keep up the great work Jessica JB ????????
30th Mar 2022 (3 years ago)
N Buttery
Our house was valued by Jess. She was really friendly, supportive and answered the many questions I had!
Seller
30th Mar 2022 (3 years ago)
K Pearce
I don't often leave reviews, but felt compelled to following my dealings with Butters John Bee. Jess came to value my home and was totally professional, friendly and obviously had a lot of experience. She talked me through the whole of the process and answered my long list of questions. Nothing was too much trouble. She genuinely knew how to market my property, created a detailed brochure and took great photos too! Many thanks Jess ! Thanks also to Ryan for his help and great communication. Would recommend BJB
Seller
29th Mar 2022 (3 years ago)
P duffy
Arranged to view property with BJB who arranged the same day viewing, met Madison at the property who showed us around, a very polite young lady who gives justice to the estate agent, she sorted everything out when we needed tt and there was no rush with the viewing, as we have found with other estate agents. I would recommend using BJB. very efficient service throughout both with selling and buying at the same time. special thank you to Madison who keeps us upto date and well informed. many thanks Mel and paul.
Seller
29th Mar 2022 (3 years ago)
D Bacchus
Would just like to thank ben for all his help he's a credit to butter John bee would highly recommend him .
28th Mar 2022 (3 years ago)
P Senior
Made enquiries about a contract issue, and Ben was extremely helpful. Definitely recommend
28th Mar 2022 (3 years ago)
C Wright
Spoke to Ben and we very polite and helpful would definitely recommend
28th Mar 2022 (3 years ago)
M Harding
Massive thank you to Stacey for being a great help in pointing me in the right direction for my mortgage and with getting me onto the property ladder shes been so lovely and got back to me in no time with an appointment
Buyer
28th Mar 2022 (3 years ago)
W Bebbington
Fantastic to deal with Butter John Bee.
Maddy has been brilliant with helping us to choose the right home for our family.
28th Mar 2022 (3 years ago)
J Ann
Sought some advice as a nervy first time buyer and Ryan Cheetham immediately made me feel reassured and more confident with the whole process ????
Buyer
27th Mar 2022 (3 years ago)
E Houldsworth
Ryan's advice and support for me and my other half has been invaluable. His knowledge and expertise of the property industry is great. Thanks for all your help so far Ryan!
26th Mar 2022 (3 years ago)
L Ball
I have found Benjamin to be very professional, responsive to requests and knowledgable.
26th Mar 2022 (3 years ago)
R Sunny
This is a amazing agency. The team are all very efficient and hard working and are there for you every step of them way. I am very pleased with their service. Thank you Roksana for all your help as well!
25th Mar 2022 (3 years ago)
J Darlington
Ben is very thorough, always helpful and gets in touch quickly and when promised! A*
25th Mar 2022 (3 years ago)
R Jones
All good thanks
24th Mar 2022 (3 years ago)
P R
Great chart with Ryan in the Crewe office this afternoon. Some helpful advice and guidance and fingers crossed for a positive outcome on our next purchase.
Buyer
24th Mar 2022 (3 years ago)
B Gilpin
Jessica was very patient and helpful.
23rd Mar 2022 (3 years ago)
G Hyde
This morning jessica came from butters john bee to value my home she was a very nice young lady and she valued my home and talked me through the process of Selling my home thank you Jessica .
Seller
23rd Mar 2022 (3 years ago)
G Musamba
The help and effort given to me especially from Roksana has been amazing I truly appreciate it!
22nd Mar 2022 (3 years ago)
B Hallwood
Friendly service from the staff. I have had some issues with previous employees not completing their role. However, when Ben took offer managing the property I am renting, he has been quick and efficient to deal with any issues. He has informed me of times he will be coming out, and has been accommodating of the fact that certain times work best for me in the day due to my work hours. He also makes sure his job is completed quickly and efficiently and is extremely approachable.
Tenant
22nd Mar 2022 (3 years ago)
Sanks5484
Excellent experience so far with BJB especially Roksana Floryszak who has been extremely helpful with viewings and very informative. I would highly recommend her to any home buyer.
21st Mar 2022 (3 years ago)
S Gillum-Webb
When we first decided to sell I was incredibly nervous and daunted about the whole process. Putting your house on the market is a huge thing and you want to be sure you are doing all of the right things. Throughout the process I have felt fully supported and informed. I honestly can't thank Ryan enough for all he has done for us. Among many things he is always at the end of the phone whenever I have had any questions or if I have just needed reassuring. Thanks so much to the whole team who really have held my hand throughout - it's taken a huge chunk of worry away from me!
Seller
19th Mar 2022 (3 years ago)
J Cheung
Roksana, Ryan and Stacey from Crewe BJB were kind, helpful and responsive throughout the house purchase process. I would strongly recommend BJB for everyone who is going to buy/sell a house in Crewe.
Buyer
18th Mar 2022 (3 years ago)
K First
Hi Ryan has been brilliant .. he has shown strong property experience and enthusiasm. His great communication skills have helped to make my experience great and I would recommend him as a valuable member of your team! Thanks Ryan !! (Registered as Yasmin Hinds on your system).
18th Mar 2022 (3 years ago)
S Wilson
Ryan Cheetham has been most helpful with the viewings in Crewe. I would recommend him anytime
18th Mar 2022 (3 years ago)
N One
Corrie has given me some great advice! Thanks Corrie
18th Mar 2022 (3 years ago)
P Lane
Excellent service by the team in Crewe especially Corrie and Michael.
Corrie listened to what we wanted and came up with the perfect propert, afterwards Michael dealt with us with absolute clarity - great service.
I've had the misfortune of dealing with loads of esttae agents over the past few months - Butters John Bee are miles ahead of the rest
17th Mar 2022 (3 years ago)
P Roberts
Ryan was really helpful from start to finish
17th Mar 2022 (3 years ago)
L Thomas
Ryan is fantastic, always helping me with viewings and buying a property.
Buyer
17th Mar 2022 (3 years ago)
G Simcock
Many many thanks to Ryan from BJB Crewe… Extremely helpful, friendly and prompt at getting things happening, and communications in general. A real asset to the company - thanks Ryan!!
17th Mar 2022 (3 years ago)
R walker
Once Roksana took over our account we have had excellent service and the house was sold promptly
Seller
17th Mar 2022 (3 years ago)
A Luca
Ryan has been great for me, it’s like a breathe of fresh air from your usual estate agents. I’ve bought a couple of properties in Crewe and he even got me in touch with their lettings team. Thanks for all your hard work Ryan
Buyer
16th Mar 2022 (3 years ago)
D Cooke
A great viewing.
Ryan from BJB met me at the property and showed me around.
Ryan was super pleasant and a great knowledge on all things property related.
16th Mar 2022 (3 years ago)
J wales
Kris arrived on time and armed with the information we required. She was a very helpful and informed valuer who explained the variety of options open to us over the next 12 months, with the pros and cons of each.
When she left we felt better informed as to how to proceed.
16th Mar 2022 (3 years ago)
T Smith
Have delt with Ryan with the sale of our property.
He has been extremely helpful and very efficient.
Would definitely recommend them to sell your property.
Seller
16th Mar 2022 (3 years ago)
H edwards-dodd
Thanks Michael for a great experience. You’ve been a great support from start to finish with timely updates, instant replies- nothing is ever too much trouble!
15th Mar 2022 (3 years ago)
P Campbell-Wright
Ryan Cheetham has been brilliant so far, very accommodating and helpful. Moving house is a stressful time but Ryan is making it as easy as he can.
15th Mar 2022 (3 years ago)
N Bostock
Ben came to do an inspection. I felt very at ease with him around, and he was very polite. I would be very happy for him to do another inspection . My partner and I have never had any trouble with butters john Bee, and I would highly recommend them. ????
Tenant
14th Mar 2022 (3 years ago)
I Singh
Excellent service . Quick and clear with information I needed on viewing and purchase of a property !!!!
Buyer
14th Mar 2022 (3 years ago)
M Simpson
Worked with Ryan Cheetham ever since he joined BJB Crewe. He always go above and beyond to support me with my property purchases. Thanks Ryan and the team!
Buyer
12th Mar 2022 (3 years ago)
L Heath
Kylie Palin was excellent - very good communication and friendly.
I have marked 4 stars simply because I did have a few issues along the way when someone else from BJB was dealing with me.
12th Mar 2022 (3 years ago)
J Case
Came into the shop and dealt with ben who was lovely very professional and curtious
12th Mar 2022 (3 years ago)
O Serban
Corrie was great and helped us withour New property thank you for everything
12th Mar 2022 (3 years ago)
A Donohue
Natalie was really helpful through re-furb and maintenance around my property currently let with BJB. She kept me updated regularly around the process and was always happy to help :)
Landlord
11th Mar 2022 (3 years ago)
J Hammond
Being a first time buyer I was unsure of the home buying process, Joe gave me some great information on how the process works! :)
Buyer
11th Mar 2022 (3 years ago)
B Cheshire
Michael has been incredibly helpful with my first rental property, thank you so much
Landlord
11th Mar 2022 (3 years ago)
D Jones
I have dealt with Ben for a number of years and he has always been extremely helpful and addressed any issues I have had.
10th Mar 2022 (3 years ago)
O oana
Michael very helpful with finding me a house
10th Mar 2022 (3 years ago)
Tolu
Can't thank Ben (Crewe office) enough for his help regarding my current circumstance after being through an accident. Ben was very kind to listen to me explain the situation and worked out a solution that worked for all parties involved. Ben is a real asset to your agency!
8th Mar 2022 (3 years ago)
P Ward
We have agreed to buy a house using BJB in Crewe. BJB have been excellent. Ryan Cheetham communicated with us brilliantly. He did everything he promised on or before the time stated.during our ones visit to the Crewe office he met us on time and showed good team collaboration with his colleagues. Thank you all at BJB.
Buyer
8th Mar 2022 (3 years ago)
V Mirceta
Vickie was professional, courteous and had a friendly approach. A meeting of a valuation is never one that should be taken lightly and Vickie did a wonderful job in explaining everything that needed explaining.
Seller
8th Mar 2022 (3 years ago)
Z Mather
Ben from the lettings was super helpful. If I had my own company I would ask him to come and work for me. Super sensei and understanding. I wish him all the best for the future
Landlord
7th Mar 2022 (3 years ago)
A Wilberforce
I have used BJB Crewe on several occasions and always found them to be easy and straightforward to deal with.
Particular thanks to Ryan Cheetham who I prefer to deal with, he has always been reliable, knowledgeable and helpful.
7th Mar 2022 (3 years ago)
K chu
Ryan was very helpful on viewing property. got me a viewing in at short notice. thank you Ryan Cheetham
5th Mar 2022 (3 years ago)
S Merricks
Friendly and reliable service. Emma West I mainly dealt with and she was superb. Highly recommend BJB for all your housing needs. Also Natalie Tunnicliffe, very friendly, helpful and professional. Good clear advice to put my mind at ease. Thanks Natalie!
5th Mar 2022 (3 years ago)
C Brereton
Spoke to Ben Parry today and he was really great, friendly and polite. Pleasure to deal with. Thanks Ben!
4th Mar 2022 (3 years ago)
N Heath
I had a few issues to be dealt with that I was worrying about. I had no need to worry. Spoke to Benjamin and he eased my worry. Dealt with my issues quickly and effectively and made my life so much easier . Would highly recommend Benjamin and BJB
4th Mar 2022 (3 years ago)
H Skiba
I have just been informed that my offer for the property has been accepted. Probably all of those who are looking for new home know how stressful stage in our live it is. Butters John Bee definitely took at least half of this stress from my shoulders. Without any doubdts I can say Roksana from Crewe department is the most kind and helpful person in real estate industry I have ever met during this time. She is definitely worth to recommend and definitely I'll speak directly to her if I'll decide to change my house at some point of my life.
Thank you!
Buyer
4th Mar 2022 (3 years ago)
S shone
Great customer service. I was meet at the property by Corrie who showed me around and was very hopeful. Any questions I had the next day were all answered promptly and cant fault one bit of it. Thanks
4th Mar 2022 (3 years ago)
E Lloyd-griffith
Victoria Roscoe came around my house to help me value the price, she was lovley and really helpful by also putting me in touch with their mortgage advisor to help and support me. Thank you
Seller
3rd Mar 2022 (3 years ago)
L Riley
I thought it was about time Ryan Cheetham got recognised for his professionalism and his manner especially with the various viewings I have being to with him. One of the main reasons I keep ringing back up Butters Crewe is to know when I deal with Ryan there will be minimal hassle and Ryan gets back to me. Here's to more potential future deals Ryan thank you. Lee
3rd Mar 2022 (3 years ago)
L Chase
Roksana is a very bubbly character with a lot of knowledge in the property industry. She managed to fit me in to view another property in addition to my scheduled appointment as she understood my needs as a buyer and acted promptly.
Very impressed with her service
Buyer
3rd Mar 2022 (3 years ago)
A mason
Ryan was very professional, helpful and friendly, he answered all the questions that we had and he was fantastic with our 3-year old daughter. Our viewing was made easy by the knowledge that Ryan had. Would definitely recommend them
2nd Mar 2022 (3 years ago)
D JACKSON
Seeking advice about selling, renting and whether and to what extent to renovate two properties in CW1 we were happy and impressed with the knowledge and experience of Jessica in assessing those properties and communicating our options.
BJB have a long and rich background in the CW property market and being locally born and raised Jessica is adding her personal and practical skills and knowledge to the BJB service offer.
We are still considering what she said, when and if we decide to do something utilising the services of BJB, all things being equal we will do so without hesitation.
2nd Mar 2022 (3 years ago)
D Valiani
It was a refreshing change to deal with Madison. She was very professional, open and honest. Very personable young lady!
2nd Mar 2022 (3 years ago)
K Peake
Had a visit from Jessica yesterday, absolutely lovely! Really attentive, listened to what I required and really took the time to understand my needs. Offered excellent advice, would definately recommend.
1st Mar 2022 (3 years ago)
S T
Me and my husband requested a valuation on our house and Victoria Roscoe came out to us the next day. She was so friendly and lovely whilst also very professional and extremely knowledgeable! We have decided to hang fire on selling our property at present purely due to personal circumstances however when the time comes to sell we will without a doubt be using BJB in Crewe as the services they offer and the marketing tools they use are second to none and you just get a good feeling about the company. Thank you again Victoria, you opened our eyes to factors we never knew or thought about and we look forward to dealing with you and doing business with you in the future.
Seller
1st Mar 2022 (3 years ago)
A Rock
The staff I dealt with were rude, we adored a property so went £15k above the asking price, when I put my offer in staff were awful. We didn't get the property after expressing how ideal it would be for us, and then had no courtesy call from them to say we didn't get it. Very poor service and ride staff so we have specifically avoided this agent - I usually wouldn't do this but I couldn't face dealing with them again.
Buyer
1st Mar 2022 (3 years ago)
J R
Great work ethic. Followed up out of hours to meet my deadline. Enjoyable to work with. Jessie Jinks was particularly helpful.
28th Feb 2022 (3 years ago)
R Allpress
Ryan was very helpful on my viewing today, very friendly and great knowledge of the property!
28th Feb 2022 (3 years ago)
I Wilde-Thornton
Thanks to Ryan for your expertise and support , I wouldn't hesitate to recommend Butters John Bee Crewe
27th Feb 2022 (3 years ago)
________________________________________________
Ryan Cheetham had been most helpful in helping me find the perfect home for me and my family, thank you kind sir, I recommend you.
Buyer
27th Feb 2022 (3 years ago)
R Matthews
Spoke with Ryan cheetham who was very pleasant, helpful & very knowledgeable about the housing situation atm and had a good understanding of my requirements
25th Feb 2022 (3 years ago)
H Mundy
I recently worked with Ryan Cheetham at BJB and received a 5 star service. He's both efficient and knowable on the Crewe property market. I'd recommend working with him if you're looking for a property.
25th Feb 2022 (3 years ago)
A Malvis
Superb service Ryan Cheetham has been very efficient, prompt and helpful from the moment I started viewing properties to buy, with the conveyancing and chasing up the whole process. I would have gone crazy without his help especially with the Solicitors! I couldn't be more grateful. Thank you so much! I will definitely be working with you again soon!
Buyer
24th Feb 2022 (3 years ago)
M Poole
I’ve bought a property through Butters John Bee and Joe Avery at Crewe has been very efficient and great at replying to any questions I’ve had via emails. Always straight back with a response.
Friendly service and happy to help.
Buyer
24th Feb 2022 (3 years ago)
M whalley
Had a really good experience when asking for advice from Ryan
I'll definitely return to the branch for further help
24th Feb 2022 (3 years ago)
G Coyle
Booked a viewing on a property with them two days ago. Viewing was booked for 1pm and got a call from them 15mins prior to viewing to say it would need to be cancelled as they never had the keys ( they were with another agent and they never had time to pick them up). Wasted day off work for my wife and I.
24th Feb 2022 (3 years ago)
P Guest
Great and attentive service by Michael. Helpful through every step, from viewing to receiving the keys.
Nothing is too much trouble.
Tenant
23rd Feb 2022 (3 years ago)
R Ionut
Is an agency with experience and professionalism, I'm glad I had the pleasure of working with you!
Thank you very much Ryan Cheetham for your help!!????
22nd Feb 2022 (3 years ago)
S Graham's
Recently went through Michael at the Crewe office for a rental property. The service was excellent really efficient and the communication has been great! Would highly recommend ????
Tenant
21st Feb 2022 (3 years ago)
M King
Faultless service by Ryan, organised multiple viewings on his day off and even attended with us, can’t thank him enough!!
20th Feb 2022 (3 years ago)
J Connelly
Friendly staff helped out alot
20th Feb 2022 (3 years ago)
J Morales
Fantastic support from Ryan, always given us extra time and comprehension, hopefully we will find with his help the right place for us to live.
20th Feb 2022 (3 years ago)
A Miller
Ryan has been amazing with our house buying journey to date. Ryan was able to schedule viewings for my short time visiting Crewe. Ryan guided us through the viewing process and was extremely informative and neutral, when it came to offering. Ryan is extremely professional and a breath of fresh air. We have been extremely fortunate to have the support of Ryan and the team. Thank you BJB
Buyer
20th Feb 2022 (3 years ago)
P Austin
Ryan has listened to my requests to find a refurb project in the right area at the right price. I have found him extremely helpful, reliable and knowledgeable, when viewing properties.
I have been able to ring him at any time, if he wasn't able to answer. He has always returned my calls.
On a few occasions Ryan has rang me about a certain property I may be interested in and has managed to let me view it on that day.
I deal with a lot of Estate Agents, Ryan by far gives the best service.
When I'm in Crewe he is always the first Estate agent I ring.
20th Feb 2022 (3 years ago)
R Pieroni
It has been great working with you for so many years, thanks to Ryan for his help during last couple of years since he arrived at the branch. Looking forward to more projects in future
19th Feb 2022 (3 years ago)
T Graham
Michael was brilliant really helpful, explained every part of the process and was honest in every aspect so there were no surprises. Would highly recommend ????
19th Feb 2022 (3 years ago)
L Cotton
We sold our house with Butters and as our sale was completing we received excellent communication and answers to our many questions from Joe Avery. Joe was always so prompt in responding and very helpful. Thank you.
Seller
15th Feb 2022 (3 years ago)
D Morris
Our purchase was dealt with by Kylie, she made the whole process easy and it was a pleasure. Nothing was too much trouble for her any questions or concerns were dealt with quickly and with no fuss. A credit to the business.
Buyer
15th Feb 2022 (3 years ago)
M Williams
I have had several email conversations with Steve Parker of Butters John Bee requesting his assessment of rental rates on properties in Crewe and Nantwich.
His responses were prompt and his approach very engaging. I would not hesitate to recommend this service to anyone wishing to get information on likely rental rates for properties in Crewe and Nantwich.
Landlord
14th Feb 2022 (3 years ago)
S James
Joe gave me a great insight into the home buying process which has really helped kick start my property search, he was really knowledgeable when it came to the conveyancing process which has given me the confidence about purchasing a house. I can’t thank him enough!
Buyer
14th Feb 2022 (3 years ago)
D Harding
I had a positive selling experience with BJB, the staff were all very friendly and professional and Kylie Palin managed the post sale process with great skill, making what was a quite challenging and complex sale more manageable.
Seller
14th Feb 2022 (3 years ago)
G Andrews
Had a call from Ben this morning so polite and understanding, completely acknowledged his error and rectified everything immediately with utmost efficiency,
12th Feb 2022 (3 years ago)
K Sattar
I have had an excellent experience with this company, Ben has been a great help to us, always so kind and helpful :)
12th Feb 2022 (3 years ago)
N Barrett
I am a tenant with Butter’s John Bee. Ben Parry was particularly helpful in discussing my issue and strove to help rectify it.
Tenant
12th Feb 2022 (3 years ago)
V marton
Really professional and courteous. Ben was very knowledgeable and helped me immensely to make my final decisions
12th Feb 2022 (3 years ago)
R Davies
We deal with Ben on a regular basis, always a pleasure to deal with and is always quick to respond to our emails and messages, we look forward to continuous work with Ben in the future
12th Feb 2022 (3 years ago)
C Chen
The team at Butters John Bee Crewe was so helpful with our enquires. We have had several enquiries about one particular property and have to come back and forth a few time with the agent. We found the staff at the crewe branch was very professional and knowledgable with our queries.
Thank you again!
11th Feb 2022 (3 years ago)
J McNally
Been dealing with Michael recently and he is a top bloke. Super helpful and friendly, and always has time to answer my questions and queries. Thanks again to Michael
11th Feb 2022 (3 years ago)
M Farrell
On looking for property came across John bee estate and letting as they had a property we liked the look of gave them a call and got through very easily took details and said someone will call me back and as promised within 10 minutes a lovely gentleman called Michael gave me a call back very informative and very friendly arranged to see the property very good viewing very enthusiastic and informative again about everything we asked unfortunately the house wasn’t for us due to the garden but I will definitely be using and recommending them again 5 * service and a lovely gentleman had a good laugh the world needs more Michael’s
11th Feb 2022 (3 years ago)
C Parker
The agent Jessica Jenks conducted a recent valuation in a very professional manner. She was extremely kind and courteous, and provided me with all the information in a clear and concise manner. I would highly recommend her to friends and family.
11th Feb 2022 (3 years ago)
T Mutebuka
Review for Michael Ferris:
Michael has been such a great help with the leaving process of my current flat. Currently hybrid working and wasn’t comfortable with viewings taking place whilst not present but Michael ensured he arranged viewings around my schedule. Very friendly and easy to talk to. Overall great experience with the BJB Crewe office
Tenant
10th Feb 2022 (3 years ago)
T Jinks
Bought our home from BJB in 2016, and had no issues so it seemed right to go back to them for selling. Our house is unusual. We knew when we bought it, it would be difficult to sell. It was going to have to sell to someone, who really loved it. BJB's futuristic and ground breaking technology paired with their community spirit and social media marketing was the only option we considered. Our sale has been Kylies headache for months. We profusely apologise for this! Our home is new build, leasehold, an odd layout and has tones of covenants, Kylie has persisted and kept us up to date through the entire process. She has ran communication to our buyer, kept Tom happy (thanks Tom!) and looked after Anne who we are buying off, keeping her cool and collected. Whilst we are in a relatively small chain, our house, our nightmare house, has resulted in our transaction taking almost a year. Down to no one, but the sheer complexity of the UK house buying process. THANK YOU Kylie for looking after us. We promise, we won't move again. But if we do, we will use BJB. No matter where Jess's job takes her!
Seller
10th Feb 2022 (3 years ago)
J Skellon-Rowlands
Kylie has been a pleasure. She has answered any questions I have had in regards to property. No question is too stupid. Credit to the company
9th Feb 2022 (3 years ago)
Z Clarke
I dealt with Kylie at the Crewe branch, she was helpful and polite, and always responded promptly
9th Feb 2022 (3 years ago)
E Burkquest
Absolutely no complaints tbh! Stacy the estate agent that took me through viewing the house was personable and knowledgeable, and everyone has been really good at keeping in contact. :)
9th Feb 2022 (3 years ago)
M Ewertowski
Very good service, friendly and professional people especially Steve Parker. Satisfied with the cooperation with BJ B. I would recommend this office to othes.
9th Feb 2022 (3 years ago)
James
Thorough consultation received from BJB following a recent visit to value our property. Jessie Jinks was personable and listened to our needs as well offering excellent knowledge that was very useful during our meet. Jessie has certainly left us with something to think about.
Have rated 4/5 as we have yet to decide whether to move. To that end, it wouldn't be appropriate to rate an estate agent on how well they've performed end-to-end, ie in selling our home and potentially finding us a new one, until they've had the opportunity.
Seller
8th Feb 2022 (3 years ago)
J Kehoe
Michael was very professional and even when there was a problem in the process I was advised and could have it sorted quickly. Very happy with the service provided
8th Feb 2022 (3 years ago)
R Thorpe
Excellent customer service, Micheal has been very reassuring during the application, and has made it a smooth process throughout the application, sending all information in good time and responding to calls immediately.
Tenant
8th Feb 2022 (3 years ago)
J Tooby
Excellent service from Jessica, friendly and reassuring.
7th Feb 2022 (3 years ago)
W Riker
Really good experience with Natalie this morning she organised a contractor out to the property today to help with a leak
Landlord
5th Feb 2022 (3 years ago)
M Whitney
Ben from the Crewe office was such a fab help. Making sure we viewed the perfect properties for us and even throwing in a few curve ball type properties that we may not have considered but actually liked very much. Thank you so much for you’re knowledge and assistance.
5th Feb 2022 (3 years ago)
I Rudnik
Great service ,professional people to deal with
I'd like to say a big thank you to Butters John Bee in Crewe helping to find me right property and especially to Roksana Floryszak
I highly recommend this girl ..honest and friendly approach
Buyer
4th Feb 2022 (3 years ago)
J Beesley
Great experience dealing with Benjamin Parry, he has been a tremendous help and is very understanding and willing to work with you to arrange the best scenario for me as a customer would definitely recommend
4th Feb 2022 (3 years ago)
R BUTKUTE
EXCELLENT SERVICE FROM BJB at CREWE !
I got a call back from BJB in CREWE agent Stacey just few minutes after making a call to book a house viewing. She is absolutely wonderful. Kindly answered all questions about a property and buying process. Many thanks !
Buyer
3rd Feb 2022 (3 years ago)
C Maxwell
Jess came to do a valuation of my home and I found her to be extremely friendly and enthusiastic about the property, as well as very knowledgeable about personalities of potential buyers and different sales techniques which can be used. Although the price appears slightly higher than other high street estate agents, I can see why this is justified with the care taken by the team and everything included in the package offered.
Seller
2nd Feb 2022 (3 years ago)
K Wood
Cannot fault Jess at all within 10 days my house was photographed and on the market and sold . Couldn’t believe it would of happened that quick . Jess was lovely very professional indeed ??
Seller
2nd Feb 2022 (3 years ago)
M Marsden
Five star service from Jessica who came to value our house.
She was very knowledgeable about both the area and the house. She really took her time to not only look around the house but also to explain how Bjbs service works.
Seller
2nd Feb 2022 (3 years ago)
K Go
very nice and quick service. A very nice person who can help and advise. Thank You very much Roksana Floryszak ???? I recommend BJB
1st Feb 2022 (3 years ago)
G Kirk
Fantastic service. Jess was very friendly and helpful and professional thought the valuation of the property
Seller
31st Jan 2022 (3 years ago)
R Revilla
Extremely helpful, especially Ben Parry who is extremely polite and went out of his way to assist.
31st Jan 2022 (3 years ago)
A Neville
Unresponsive, don't answer calls and when they do they trot out the line "we've taken your details and will get the lettings team to call you back to book a viewing". Unfortunately no call back I get the same response everytime. Poor.
31st Jan 2022 (3 years ago)
C Uploads
Sadly it seems to be a common theme with this place if you look at the 1 star ratings.
In the space of about 10 days I made 4 phone calls to enquire about 3 separate properties. All to try and arrange viewings.
I just wanted a simple yes or no with regard to an enquiry about availability and not one phone call back. I gave up in the end. I would avoid this company as you’ll just be left disappointed like the other 1 star reviewers.
30th Jan 2022 (3 years ago)
M Davies
Natalie Tunnicliffe at bjb (Crewe) property management team is extremely proactive and she has afforded me a truly professional level of customer service. Her "can do" attitude is very refreshing and she is highly responsive to solving queries, intuitive to resolving issues before they become problems and offers the highest of levels of guidance and support.
Landlord
30th Jan 2022 (3 years ago)
A Redfern
I dealt with Victoria Roscoe who was extremely professional, knowlegable and a great communicator. Victoria kept us up to date with everything and couldn't have been more helpful, she is a credit to the company.
29th Jan 2022 (3 years ago)
P Brennan
Spoke to Ben regarding my contract and he was able to resolve the issue in minutes. Great communication, friendly and efficient. Everything you could want.
28th Jan 2022 (3 years ago)
P B
Fantastic service from Jessica at Butters John Bee in Crewe.
Our property sold within 24 hours of been on the market and at a good price too. We were kept fully upto date on the progess of the sale.
Definitely would recommend. ????
Seller
28th Jan 2022 (3 years ago)
C Glover
Vicky was very professional and helpful.
20th Jan 2022 (3 years ago)
K Lewis
Brought a couple of properties now with butters John bee (crewe) with thanks to the guidance and help of Ryan cheetham. Found many estate agents companies in Crewe very difficult and in fact butters John bee is the only agents I will buy and rent properties through from now on. Ryan also introduced me to Adrian at just mortgages which has made the process so much quicker and efficient. Highly recommend this estate agent and Ryan for being so helpful
Buyer
20th Jan 2022 (3 years ago)
C Kerr
Me and my fiancé ran into some issues with our toilet, we contacted BJB about it. Ben managed to get a plumber booked in for us the day after
20th Jan 2022 (3 years ago)
L Agandcc
I have been very impressed with the efficiency and professionalism of Ben in the letting of a property ButterJohn Bee are managing for me . He has sorted out some communication issues and has kept me updated of all correspondence involved with the property
Landlord
15th Jan 2022 (3 years ago)
P C
Kylie Palin, my Move Manager at BJB Crewe, has been excellent throughout a long, protracted sale. Her communication to me and the other parties was always clear and timely, and her support never flagged - and really made a difference in completing the sale. Thanks Kylie!
Seller
13th Jan 2022 (3 years ago)
B Kerrison
Roksana was very helpful and attentive. Responded very quick with lots of options including the one we have just had our offer accepted on. Thank you so much.
Buyer
12th Jan 2022 (3 years ago)
L Gardon
my inquiry regarding the extension of my house contract was answered very professionally and in a prompt manner by Ben of Crewe buttlers john bee, he always reassured me and gave me a clear instructions on what to do, he is definitely highly recommendable. He sorted out everything in less than an hour. I am really happy for this service I had experienced today.
Tenant
12th Jan 2022 (3 years ago)
M Twigg
I was very happy with the level of service and professionalism I recieved from Michael Ferris and the rental team at Butters John Bee concerning my recent experience in becoming tenant of a house managed by them.
Everything went smoothly, and Michael was always ready with explanations and assistance whenever required - which made the whole situation very satisfactory - especially as it was during the current Covid-19 situation.
18 Months later, I am downgrading my review from 5* to 3*, as despite their excellence at getting me in the property, their expedience at fixing repairs, and the quality with which they are finally fixed, leaves a lot to be desired.
A year and a half in, we still have not had faults fixed that we reported on moving in, including broken door catches, damaged kitchen units etc.
Also, when things actually are repaired, they seem to be at cheapest possible cost - our new fencing in the back garden (that took 4 - 5 months to be fixed) fell over in the first high winds, as the guy didn't even concrete the posts in, for instance.
Tenant
27th Dec 2021 (3 years ago)
P Jones
Absolutely dreadful
20th Dec 2021 (3 years ago)
Justin
I have been a lettings client with BJB Lettings for a while now and I can honestly say they are brilliant. Ben has been particularly helpful in servicing my previous contract and now negotiating a new one. I can highly recommend BJB Lettings and Ben for all your local rental needs. There is simply no need to look anywhere else! 5 stars!
Landlord
18th Dec 2021 (3 years ago)
L Highton
Kylie Palin was very reactive and responsive, making sure the sale of my property went through smoothly. She contacted solicitors and kept me informed all the way. Many thanks Kylie.
Seller
16th Dec 2021 (3 years ago)
N Shaikh
It was an absolute pleasure having Madison as our contact at Butters John Bee, Crewe. Madison was always very professional, polite, attentive and helpful. Although we ended up purchasing our property in another county - I would have no hesitation in recommending Madison. Thank you once again Madison!
Buyer
15th Dec 2021 (3 years ago)
J Hynes
We had Jessica come to do a valuation on our property. She was very professional with a bubbly personality and gave good advice.
Seller
13th Dec 2021 (3 years ago)
V Daly
Natalie Tunnicliffe was excellent in picking up my query regarding my letting. We were up against it timewise and I felt I could explain what I needed and was confident in Natalie's abilities to sort it out. I would not hesitate in asking for Natalie again, knowing that whatever my query may be, it will be dealt with effectively by her.
Landlord
12th Dec 2021 (3 years ago)
J BAKER
Hi Jess came to see me last nite re my house -what a breath of fresh air she is and so informative re the area -we talked for ages and she was brilliant . Xxxxxx
11th Dec 2021 (3 years ago)
M halligan
Hi BJB - a few thoughts on Natalie Tunnicliffe. She has been a regular contact for me with the Lettings Dept. and has always been efficient, polite and supportive. There are often maintenance problems with my letting houses and she always manages to provide a suitable contractors to rapidly deal with tenant's requests which can be very varied and sometimes complicated. A very professional and thoughtful representative of your company.
Landlord
9th Dec 2021 (3 years ago)
G Elvy
I recently lost my mother and had to get the house on the market, I was upset and numb but it had to be done. Jessica from BJB came to value the house and she was absolutely amazing- very caring, compassionate and very professional. She really made the situation more comfortable than I ever thought it could be, I couldn’t fault her.
If anyone in the future asks me about estate agents going forward Jessica and BJB will certainly be mentioned- many thanks again.
Seller
8th Dec 2021 (3 years ago)
J Myers
Such great service from Jess today. Had a bit of a problem regarding tenants vacating a property we had sold through Butters. Calls weren't being answered by the letting agents so Jess went down to the agents to talk face to face. She picked up our notice papers that were served so we had them on file just incase we needed them as proof.
Can't thank Jess enough such a relief that the tenants have now found somewhere to live and will be moving out soon.
Julie Myers
Seller
8th Dec 2021 (3 years ago)
S Allen
Roxana was very helpful and found several properties matching my criteria very quickly. She arranged viewing and has kept me informed of everything I needed to know.
Very pleased with the service.
7th Dec 2021 (3 years ago)
C Healey
Thank you very much Kylie and the team at Butters John Bee, Crewe. It wasn’t an easy process to sell a property with tenants in situ in Crewe and living in Cornwall but you all worked tirelessly to make this happen. Kylie was fantastic and dealt with all our enquiries daily thank you A star service!
Seller
6th Dec 2021 (3 years ago)
J coburn
Ben supported with deposit return, he was really helpful, professional and polite.
Many thanks Ben
Tenant
6th Dec 2021 (3 years ago)
N Day
Kylie handled the sale of our property with calm efficiency and complete professionalism. She answered all of our questions immediately or within the hour, despite having to deal with other rude clients who were struggling to distinguish between the role of an Estate Agents Move Manager and a Conveyance Solicitor. I found Kylie to be polite, helpful and efficient and I would not hesitate to recommend BJB Crewe to anyone thinking of putting their house on the market in the near future.
Seller
6th Dec 2021 (3 years ago)
Ivykirk
I had Jessica King out to value my home. She was professional, friendly and she really cared about helping me through the whole house selling process. I couldn't recommend her enough!
Seller
6th Dec 2021 (3 years ago)
D Smith
Steve has recently taken over the management of 2 of my rental properties. He has been absolutely fantastic from the get go. He is engaging, polite and i have the highest confidence he will look after my tenants a fix a poor relationship manifested from my previous agents neglect.
Thank you Steve, it’s great working with you and what a difference it is @ BJB.
Dan
Landlord
6th Dec 2021 (3 years ago)
G Middleton
I needed a company to organise the letting of my apartment. John Bee have exceeded my expectations, from finding a good tenant and also dealing with any problems that arose.
Thank you Benjamin
Landlord
4th Dec 2021 (3 years ago)
S Chan
Roksana is a nice agent. She is very enthusiastic and and has a lovely manner.
2nd Dec 2021 (3 years ago)
T K
Benjamin is knowledgeable, professional, proactive and friendly. He provided me with excellent advice and actioed it in a timely manner.
All Letting Agents should aspire to deliver the service Benjamin delivers.
Landlord
2nd Dec 2021 (3 years ago)
P Jones
Had problem with our boiler,Luke in property management helped a great deal to insure that this was sorted for us,ringing and sending emails updating me,in the end was sorted thanks to Luke,thank you.
Tenant
30th Nov 2021 (3 years ago)
D Bennett
We are very very happy with the service we have had in selling my mum's home. Victoria Roscoe dealt with everything from start to finish, taking a huge weight from my mums mind.
Everything was dealt with very efficiently and very quickly and communication during the sale has been faultless.
Seller
30th Nov 2021 (3 years ago)
G Murphy
Thank you so much for all the help that Butters John Bee in Crewe has given me recently, especially thanks to Ben who has been particularly professional and helpful in sorting out our property.
28th Nov 2021 (3 years ago)
K Smith
The team have been absolutely amazing, excellent service, quick to respond!
26th Nov 2021 (3 years ago)
M Hill
Victoria Roscoe of the Crewe Office responded promptly and was very professional and knowledgeable in her approach. Victoria gave good, clear advice, with explanation.
26th Nov 2021 (3 years ago)
G Daniels
Spoke with Ben who was very polite and very professional. Great to deal with...
26th Nov 2021 (3 years ago)
J Johnson
Had the pleasure of dealing with Jessica King from the Crewe branch of Butters John Bee, who was able to visit the property that same day on very short notice and provided an excellent service when valuing my property and detailing the potential rental figures the property could acheive.
She was knowledgeable on all of the issues that matter to a property investor such as myself, and explained in detail the reasoning for her valuation and answered all questions that were asked.
As such, i will consider the Crewe branch of Butters John Bee as my first choice for future purchases and management services going forward, and would like to express my thanks once again for Jessica's brilliant service.
Jack Johnson
Landlord
25th Nov 2021 (3 years ago)
Roki
I have received great and professional help from Corrie! Thank you!
25th Nov 2021 (3 years ago)
D Shaw
Spoke to Ben at the Crewe branch and he was brilliant. Very professional and knowledgeable with my query. Thankyou!
24th Nov 2021 (3 years ago)
K Baba
The most helpful estate agents I have ever come across, thank you so much for all the help Corrie. You have been an amazing agent, we really appreciate your help for making it possible for us. We will happily recommend you to all our friends and family.
21st Nov 2021 (3 years ago)
J Thomas
Michael has been very helpful and professional in helping me with everything I need. He relays information very promptly and I am always kept in the loop and never left wondering. Super friendly and helpful, well reccomended
18th Nov 2021 (3 years ago)
marea9982
My wife and I dealt with Corrie at Butters John Bee whilst she helped us with a beautiful property we fell in love with. Corrie was amazing, she expedited the process, ensured we were in the loop at all times and generally made our experience easy. She did everything she could to ensure everything went well, with professionalism and personality. Would highly recommend this estate agents, especially Corrie, brilliant people, professional service.
16th Nov 2021 (3 years ago)
J Rowland
Very friendly and helpful
14th Nov 2021 (3 years ago)
S M
I spoke to Ben today in regards to our new tenancy contract and he was so helpful, nothing was to much trouble, he went above and beyond, he is certainly a credit to the company.
Thank you so much Ben ????
Tenant
10th Nov 2021 (3 years ago)
N sandland
We had our house valued by Jessie King.
She was very polite and professional.
She understood our circumstances and acted accordingly and spoke to us like we were friends rather than a client or "cash cow".
If She Is like this for all of her clients She deserves a promotion or some recognition.
Thankyou
Seller
9th Nov 2021 (3 years ago)
C Harrop
Michael at BJB has been such a great help. Professional and very thorough in helping me search for a new property. Highly recommended.
6th Nov 2021 (3 years ago)
J Hodson
Michael at the Crewe branch was extremely helpful and got things moving fast, kept me updated at all times, v. Happy with the service,
James Hodson
1st Nov 2021 (3 years ago)
B Bailey
Absolutely brilliant service from Natalie today, really took the stress off my shoulders and helped me find a great rental property at a brilliant price. Would highly recommend too anyone, thanks again Natalie!
Tenant
29th Oct 2021 (3 years ago)
E Roberts
Just want to say a huge thank you to Natalie for sorting out all the issues in our property quickly. She has shown a real desire to help us & has been a pleasure to deal with. Can’t thank her enough to be honest. She knew the rush we were in to get the problems resolved with me being 8 months pregnant & nothing was an issue for her she acted so fast & actually saved us from moving out of the property. Every phone call I’ve had with her has been so easy and relaxed - which I struggle with as I have severe anxiety. & she just puts me at ease! I know If we had any other issues in the future - Natalie will get them sorted for us ASAP.
Thank you again!
Tenant
26th Oct 2021 (3 years ago)
C Bossons
Without going into to much detail, the last 9 months have been the worst of my life. And moving house added to that stress and worry.
Kylie Palin from Bjb was always on hand to help me out and put my mind at ease. She always replied to any concerns that I had professionally and promptly. Even when I was struggling to get hold of my solicitors, Kylie always managed to.
I will definitely be using Bjb’s help in the future. Can’t thank you all enough.
Thanks
Craig Bossons.
20th Oct 2021 (3 years ago)
K P
Great experience with BJB. Very efficient and we were surprised how quick the turn around time was for rental application. Michael was great with us, very informative and a lovely property viewing with all the information we need. Very friendly and pleasant. Overall great service.
Tenant
18th Oct 2021 (3 years ago)
R Morgan
Used their ‘chat’ service complete waste of time as nobody replied.
18th Oct 2021 (3 years ago)
T Poole
Butter John Bee provided a fantastic service to ensure that the sale of our property went smoothly. They were transparent about their charges, excellent communication throughout and were quick to respond to any of our queries. Kylie Palin was an absolute diamond, she kept us up to date throughout the entire process and assisted us to resolve any issues. Thanks for everything BJB!
Seller
15th Oct 2021 (3 years ago)
B Douglas
Ben & the team were very friendly & helpful when enquiring about a property. Very responsive and knowledgable from start to finish. Would highly recommend!
15th Oct 2021 (3 years ago)
F Owen
My experience was with natalie, she was very professional and helpful. Explained everything so I could understand, and was patient with me. Great customer service Thankyou !
14th Oct 2021 (3 years ago)
D Powell
I own and operate dp commercial cleaning services Natalie tunnicliffe contacted me to do some work for butters John bee estate agents , Very professional & Responsive and a pleasure to work for, highly recommended
7th Oct 2021 (3 years ago)
J Abbott
Dealt with Natalie Tunnicliffe, she was very helpful.
7th Oct 2021 (3 years ago)
S Evans
We had the pleasure of Kylie looking after our sale and she kept us up to date, right throughout the exchange.
We would definitely recommend Kylie and BJB for your house sale.
Seller
6th Oct 2021 (3 years ago)
P STRIDER
I have had a particularly enjoyable experience viewing houses today with Roksana, today.
I have found her very enthusiastic, and a pleasure to work with, nothing is too much trouble for her, answering my questions, with Knowledgeable answers. Give the girl a pay rise she is a rare breed.
I view many houses as a property investor, I can tell you from experience there few that that reach her level.
1st Oct 2021 (3 years ago)
S Haughton
We had a difficult sale and purchase over the last 6 months with a lot of problems along the way. However Kylie was great, she helped us deal with a number of issues and always followed things through. She kept in regular contact updating us whenever she could. It was great having someone to call, we can't thank you enough!
Seller
1st Oct 2021 (3 years ago)
P Keogh
“I cannot rate the Team at BJB highly enough, especially Kylie in the move management team. She’s been there at every step of the process and without her help there’s no telling how long the process would have taken. Thank you for all your help.”
30th Sep 2021 (3 years ago)
K Skitt
Michael was warm and welcoming when I first arrived.
Extremely understanding of my situation and professional.
Very informative of the property and the area.
If I needed to view another property I would hope it was Michael doing the viewing.
30th Sep 2021 (3 years ago)
M pheasant
I always dread ringing up my housing agency/landlord when I have a problem but after speaking to Natalie she made me feel at ease, I can’t rate how professional she was on the phone to me and how understanding and compassionate she was towards my issue which she was able to rectify with no issues
Tenant
29th Sep 2021 (3 years ago)
D Obrien
Natalie tunnicliffe is a very professional manager and a pleasure to deal with.i highly recommend her services.
28th Sep 2021 (3 years ago)
A Faulkner
Very responsive, helpful and reassuring when needed would definitely recommend for future letting. Especially Ben.
Landlord
24th Sep 2021 (3 years ago)
W Witespune
Excellent service from Ben.
23rd Sep 2021 (3 years ago)
E Whittaker
Ben was really helpful when advising us on the process for vacating our rental property at the end of the tenancy and he organised a month extension to our contract with the landlord when this was needed.
Tenant
17th Sep 2021 (3 years ago)
O Wheat
Ben was amazing! He was so helpful and very quick in helping me. Thank you Ben,.
17th Sep 2021 (3 years ago)
B Davies
We’ve done work for Ben parry at butters John bee for around a year now, and he’s always very polite and professional. Ben is a credit to butters John bee, and is always very understanding and happy to help as mush as possible. Thanks for all your hard work Ben
16th Sep 2021 (3 years ago)
P Round
Benjamin at butters John Bee Crewe has gone above and beyond in every aspect of managing my rental property especially when the boiler broke it was up and running the next day.
I can highly recommend
Landlord
16th Sep 2021 (3 years ago)
S byrne
Initially, had difficulty getting a call back regarding a property but once I was put in touch with Michael Ferris it was smooth sailing. He was very prompt returning emails and got us the rental property we wanted. Thanks Michael!
Tenant
13th Sep 2021 (3 years ago)
T Boulton
Micheal Ferris
He has been extremely supportive and helpful throughout the process off me and my girlfriend moving into our first home. He has been communicating extremely well and ensuring that we are as comfortable as possible throughout this stressful process. Michael had provided and excellent service to me and my partner and we can not thank him enough for all his hard work in helping us.
10th Sep 2021 (3 years ago)
J Cole
Ben was super helpful in sorting out the tenancy agreement for my house after we needed some amendments. It was sorted within a few business days and referencing and a new tenancy agreement only took 24 hours which made a potentially stressful situation so much easier. Thank you!
Tenant
9th Sep 2021 (3 years ago)
C Davenport
Michael Ferris.
Michael Ferris has been so supportive and helpful with my process for my first home! Extremely professional but also very friendly! He has made this experience absolutely fantastic and will 100% be using Butters John Bee in the future. He is a credit to the company and represents the company well. With this being my first home and first experience of getting a house it’s been very stressful however Michael made the journey far far easier and I couldn’t thank him enough! ????????????????????
Buyer
27th Aug 2021 (3 years ago)
H Poczekajlo
IT was a good experience for us as a first time buyers, many thanks to bjb, especially to Kylie Palin, very good contact, very kind and helpfull person. Highly recommended !
Buyer
25th Aug 2021 (3 years ago)
P Kulak
Purchased a house through Butters recently they knew where all parties were up to in the chain and made it less stressful. Stacey particularly towards the end of the process kept on top of things for me
Buyer
24th Aug 2021 (3 years ago)
S Karicka
Could not have asked for a better experience from start to finish!! At the start I had a pricey conveyancing solicitor... The team sorted that! Then I had a few issues with my mortgage broker... The team sorted that! Stacey was a star and always kept both parties at ease throughout the process. As a first time buyer and with the difficulties I had, I could have not asked for a better agent. Thank you Butters John Bee!
Buyer
24th Aug 2021 (3 years ago)
S R
Ben has been excellent in dealing promptly and in a very friendly manner with our request. Great customer service!
24th Aug 2021 (3 years ago)
H Lewis
Ben Parry and the team @BJB letting are always so happy and helpful, I have worked with the team on a couple of occasions and they are always professional, they have great communication, everything is always straight forward and payment is always very prompt. Happy to recommend Ben and the team as well as BJB lettings in crewe.
Landlord
24th Aug 2021 (3 years ago)
J Louro
Michael showed us around a property and was everything you would want in a lettings agent, Courteous and informative and eager to show us around the property. I have previously seen agents that open then door and say "I'll let you explore the property" but Michael took the time to walk us through every room keeping honest about the pros and cons of the house.
With the lettings process he kept me updated on the status the entire time and was lenient with waiting for certain information. Overall a very pleasant experience and I would recommend Michael and Butters John Bee to anyone looking to move into the area.
Tenant
24th Aug 2021 (3 years ago)
S McGrath
Michael and Corrie were absolutely fantastic is helping us through the application process for our new property. So friendly and responsive, I cannot praise them highly enough. Well done both!
21st Aug 2021 (3 years ago)
L Greenall
Michael has recently dealt with a matter regarding my tenancy agreement and has been extremely efficient in getting everything sorted for me, he has been very communicative and professional.
I only mark down due to how long it took for the matter to be handed over to Michael, it seemed to be floating around different departments internally for a while. Therefore for any future queries I will be contacting him directly first.
Tenant
20th Aug 2021 (3 years ago)
A nuttall
Ben was extremely helpful, me and my girls friend moved in together and had to add her to my existing tenancy, all sorted within a matter of days even helped me out with where to get keys cut.
Great service.
Tenant
19th Aug 2021 (3 years ago)
N Matthews
Many thanks for sorting my latest accounting issue. As always Ben was on the case and resolved the problem efficiently and professionally which, as a landlord, is extremely important.
Landlord
18th Aug 2021 (3 years ago)
N Lewis
Having initially made contact via right move, Corrie was most efficient in getting back to me with all the information I had requested and was extremely helpful from that point on whether it was updating me on potential viewing dates, organising the contract to be sent over to meeting me promptly on handover day with the keys. Thank you Corrie for making what is traditionally a stressful situation a pleasure!
Tenant
17th Aug 2021 (3 years ago)
S Glenn
We’re in the process of moving out and we needed paper work to be completed ASAP. Ben was very professional and helped us with our documents. Kept to his word, and communicated with us throughout. Thanks Ben!
17th Aug 2021 (3 years ago)
K X
Spoken to Ben on the phone, over paying rent & sorting some issues out that I have within the property. Ben was able to sort these out straight away for me and contact people to sort out the issues out. Thank you :)
Tenant
12th Aug 2021 (3 years ago)
H Shaw
Corrie was so patient, professional & helpful from the very beginning & throughout the entire letting process. She efficiently helped to expedite matters which was greatly appreciated.
Corrie was a calm, reassuring voice when keeping us regularly updated & she was such a pleasure to deal with. What an excellent ambassador for Butters John Bee Estate Agents - thank you! Helen
Landlord
11th Aug 2021 (3 years ago)
J addison
Kylie was Pro active, sorted any issues out quickly and got back to me. I couldn't ask for anything more.
Thanks.
11th Aug 2021 (3 years ago)
G Long
Kylie was absolutely brilliant and very professional when we were going through the sales process with selling our house. Kylie always updated us on everything happening and chased things up for us. Highly recommend.
Many thanks
Clare And Gary
Seller
9th Aug 2021 (3 years ago)
K Boulahoual
This is the second time I rent from BJB. I've had only positive experiences with them. Moving out of my property 2 years ago was straight forward, my deposit was returned in full. This year, I had to find a new property: the Appointment making was straight forward, prompt, and timely. The process of referencing was straight forward and fast. Yet the main difference they made is being customer focused. I dealt with Michael F. (Crewe Office) in the past and he has been professional, prompt and very friendly. Corrie M. (Crewe office) is nothing short of amazing. I was struggling to find a property that suited my complex needs and she actually suggested a property and location that I wouldn't have considered at first. She identified and matched my needs so well within budget and she found me a property that I look forward calling my home. Her friendly and jolly character, professionalism and excellent customer service sets her apart from any real estate agent I've ever dealt with. I felt listened to, cared for and was informed of every step in the process. Her colleague Michael F. seamlessly took over some admin tasks in her absence, and other colleagues passed on messages promptly too. Excellent team work in the Crewe office.
Tenant
9th Aug 2021 (3 years ago)
T Lovatt
Corrie at bjbin crewe was amazing and very helpfull with my move to my new home she went above and beyond absolutely lovely woman to deal with Highly recommend thank you so much corrie
6th Aug 2021 (3 years ago)
C Hannon
Cant thank Stacey Wall enough at Crewe she has made the process of our purchase easier to navigate. Her dedication to customer service is absolutely amazing, and is a credit to BJB!
Buyer
29th Jul 2021 (3 years ago)
R Wright
Ben has been brilliant to conduct business with regarding the rental properties which BJB manage , nothing is to much trouble and all my requests have been dealt with very professionally and a friendly service . A personal thank you Ben .
Landlord
28th Jul 2021 (3 years ago)
J Hickson
Kylie at butters john bee in Crewe is fab, I got regular sale updates on my property and when I have spoken to Kylie on the phone or by email she responded straight away, communication has been brilliant.
A credit to the team!
Thankyou Kylie for all your help.
Jackie & Dave Hickson
Seller
27th Jul 2021 (3 years ago)
H Kingston-Mellor
Benjamin Parry was very helpful, dealt with our issue professionaly and efficiently
26th Jul 2021 (3 years ago)
K Tomlinson
An absolute dream to deal with, everything went very smoothly and with minimal fuss and bother, Jess King at Crewe branch was extremely helpful and explained everything in great detail. Very professional and well recommended! Thank you.
26th Jul 2021 (3 years ago)
K foster
Ben was great, he sorted out all the confusion very quickly and was helpful In chasing up another problem from a while back that we never got a response on.
20th Jul 2021 (3 years ago)
Andrei
Dealt with a bloke called Michael Ferris that gave me the impression he’s talking to his beer mates and not a client but anyway. Point blank refused to deal with 0 hours contract despite my income is 4 times more than the required, proof of being stable over 12 months and proof that will be stable with references from my employer who is top provider for the nhs hospitals and private sector. I also offered advance rent payment of 6 months and asked to clarify if that’s really the case with a manager or landlord but just been ignored and no response since.
I can accept if their policy is not to deal with 0 hours contracts or that’s what the landlord stated but Michael refused to clarify this.
Rude.
Thanks for your answer below.
Was Michael not capable to explain this the way you did it but instead ignore me? As for beer mates, have a look at his emails.
Funny what your saying because every other letting agency said the opposite. So a locum professional would never be able to rent basically?
Your knowledge is very interesting
Tenant
20th Jul 2021 (3 years ago)
M Savas
I spoke with Ben on various subjects tonight and he was able to assist me well with quick actions leaving me satisfied with the service.I couldn’t fault the service i received from Ben. 10/10
14th Jul 2021 (3 years ago)
W Ofem
One of the best agencies I have dealt with, yes cause I have had a bad experience with another. I was kept upto date with everything, all information I need was available, and my consent was sought before any third party phone calls. The specific time frame to move into my new house was adhered to, never had to call in for anything. All this was made possible by my agent-Corrie Mainwaring; such a lovely and friendly lady.
I would recommend butters John bee.
Buyer
9th Jul 2021 (3 years ago)
C Walton
We were very pleased with Kylie and her pleasant manner
8th Jul 2021 (3 years ago)
I Ngum
Benjamin has been very helpful and professional with me regarding my tenancy agreement.
Tenant
7th Jul 2021 (3 years ago)
N Hill
I dealt with Kylie and have zero complaints. She was professional, friendly and efficient. Thank you for helping us with our move Kylie!
6th Jul 2021 (3 years ago)
R kangwa
Michael has been incredible with keeping me updated and keeping me warm throughout the process. Would recommend BJB and this agent as moving house can be a stressful time and he created a good customer experience.
6th Jul 2021 (3 years ago)
P singh
I’ve found Butters to be professional and reliable throughout the letting process. Their communication was excellent… which is a huge thing for me! Corrie in particular was always on hand to answer any questions and deal with any issues I had. I experienced a seamless service from a well oiled business : )
Landlord
5th Jul 2021 (3 years ago)
I Duckmanton
I have dealings with Ben P as letting manager contact for the past 8 months. He has a positive method of work and has liaised well throughout the letting process. Ben's communication has been good and proactive.
Landlord
29th Jun 2021 (3 years ago)
A Harrison
I recently spoke to Ben and he was more than helpful with my request and very polite and professional and he resolved my resusest very quickly.
26th Jun 2021 (3 years ago)
J Davies
We have done work for Ben at BJB always been professional and a pleasure to deal with.
26th Jun 2021 (3 years ago)
R Gibson
Spoke with Ben today regarding my tenancy,
Very helpful and I had explained what had being going on with my payments and he said he will contact my new landlord and sort this out for me.
Tenant
25th Jun 2021 (3 years ago)
M Lusby
In the past I have had many difficulties to get work done on my property due to covid and previous staff member not keeping to her promises. Now Ben has taken over dealing with my queries and he always resolves any issues as quickly as possible. He rings back when he says he will and always has a pleasant attitude. This contact gives me more confidence in BJB as a business.
Landlord
25th Jun 2021 (3 years ago)
Achievedracoon
Ben was polite and considerate while handling what could be a delicate subject for some, swift resolution to multiple issues that where raised. 10/10
25th Jun 2021 (3 years ago)
E Finney
We currently rent with Butters John Bee and they are by far the best we have used.
I mainly have contact with Ben if I have any questions or concerns.
Ben is very responsive and helpful whenever I contact him, always goes the extra mile to solve any issue or query.
Very friendly and knowledgeable.
Tenant
24th Jun 2021 (3 years ago)
K Edwards
Had a viewing with Michael after a few months of difficulty finding a property. Michael went above and beyond and even videoed a property for myself and my partner whilst he was there to see if it was worth the travel for ourselves. Found the perfect property and Michael continued to be extremely helpful and responsive during this process. Thank you for everything!
24th Jun 2021 (3 years ago)
N Harvey
I called with some general lettings questions and an extremely friendly person, Ben Parry, answered the call and then proceeded to go above and beyond to assist me.
Ben answered my questions succinctly, gave me possible options that I might not have already considered whilst all the while striking a perfect balance between approachable and professional.
In future if I have any other questions I will definitely be contacting Ben again. I cannot rate his customer service highly enough.
Landlord
23rd Jun 2021 (3 years ago)
K Boardman
Ben from the Crewe branch was very friendly, helpful and easy to talk to. Overall great experience.
23rd Jun 2021 (3 years ago)
J Botha
Ben at the Crewe branch has been very friendly to talk to and a great help with questions we’ve had and he has been quick to get things sorted
23rd Jun 2021 (3 years ago)
M Gooley
Excellent service and professionalism would love to work with Corrie in the future.
Kind Regards
Mark Gooley
MRG LETTINGS LTD
Landlord
22nd Jun 2021 (3 years ago)
T Roche
Michael Ferris from bjb Crewe has been an amazing support to us, particularly responsive to maintenance issues at the property, ensuring they are dealt with speedily. Highly recommended, professional service.
Tenant
18th Jun 2021 (4 years ago)
C Lowe
First class service from
Michael. Always available to answer any queries and has been super helpful.
16th Jun 2021 (4 years ago)
V Mears
I have let a property out with crewe branch, first spoke to steve, then Micheal dealt with it, excellent service, communication was amazing, will definetly contact Micheal with other propertys i have, he explained every step of procedure, great work thanks again Micheal, from Victoria& Steven Mears.
Landlord
15th Jun 2021 (4 years ago)
M Ridgway
I used BJB to complete my first move recently, i was helped by a gentleman called Michael from the Crewe office, he was very helpful and always keeping in touch with the latest going’s on, he explained everything to me very well to help me understand what was required for the move in and ensured it all went smoothly. The helpfulness was very much appreciated and I will definitely be using BJB for any future moves.
12th Jun 2021 (4 years ago)
O Bentley
Benjamin parry was very helpful and was always quick to respond and help us out all the time I would recommend speaking to him for any enquiries about your property
11th Jun 2021 (4 years ago)
C Maddox
Benjamin Parry has been helping us with any issues or general questions etc whilst we have been at our current propert and he has been very responsive and respectful towards us very professional and polite over both email and phone, he's been the nicest person from butters john bee that we have been in contact with so far very happy with the service from Ben.
Tenant
11th Jun 2021 (4 years ago)
M Joubert
Poor communication. Dont stick to appointments, which can be annoying. Left screws and nails behind on the ground where I park my car, assuming left behind or not needed when the for sale signs been installed. All small issues but the little things go a long way.
Seller
4th Jun 2021 (4 years ago)
B Hallows
A great Crewe agency, personable and approachable with tonnes of professionalism. Jess is particularly great when crunching the numbers.
4th Jun 2021 (4 years ago)
R Poole
I can't thank Ben enough for all his help with our property, he's been quick at resolving any issues, and always friendly and helpful on the phone. Thank you again Ben.
28th May 2021 (4 years ago)
M J
Having dealt with Ben on the lettings side, he has been extremely helpful and responsive to my queries raised or property maintenance issues that needed to be addressed while renting one of the properties in the area. Kathy Lategan - Winsford
Tenant
26th May 2021 (4 years ago)
E Percival
Ben at BJB helped us in organising our tenancy to stay at our rented property.
Tenant
26th May 2021 (4 years ago)
J lunt
Ben helped me with my maintenance issue and was very helpful throughout. Ben followed up with a courtesy call to check that all works had been completed and contacted the appropriate agency when work hadn’t been finished. Thanks for all your help.
26th May 2021 (4 years ago)
A O'Neill
When having any communication with Butters’s John Bee I have always been very pleased. Most of my communication has been with a young man named Benjamin Parry, who I have always found to be extremely polite and courteous when speaking to him. He is a credit to the company.
25th May 2021 (4 years ago)
C Storey
Friendly staff but need to improve on communication with buyers
25th May 2021 (4 years ago)
N Bellinger
Jessica was amazing in obtaining a valuation for my property. Extremely friendly and personable. I would highly recommend them.
Seller
25th May 2021 (4 years ago)
S Marshall
We’d like to express our thanks to Ben at the Crewe office. We’ve dealt with him a few times and couldn’t wish for better service. Ben is polite, professional and helpful. Nothing is too much trouble for him. He’s very efficient and always sorts things out quickly for us.
25th May 2021 (4 years ago)
C Joyner
I spoke to Ben on the phone today and I couldn’t have wished for anyone more helpful, he was completely understanding of my situation and I couldn’t have asked for more!
17th May 2021 (4 years ago)
D Phillips
Spoke to Ben numerous times he has always been nothing but helpfully
15th May 2021 (4 years ago)
Caly
I was so relieved and impressed to deal with such a lovely gent named Michael at butters John bee.
The process of finding a house is quite taxing and so it's a breath of fresh air when an agent comes along, who actually treats you with value as Michael did.
He was so on the ball from the moment I emailed in to the very end when he called to see how I liked my viewing and actually listened to what I had to say.
A fine example of how things should be done.
Its the little things.
14th May 2021 (4 years ago)
C Dove
I have my properties managed by butters John bee lettings in Crewe, Ben Parry in particular has been very helpful and knowledgeable with his advice in keeping me up to date with recent changes in legislation, so that my properties are compliant and my tenants are safe and happy.
My tenants are now looking to re-new which I know Ben has made time to arrange and has kept in contact with me throughout.
Landlord
13th May 2021 (4 years ago)
N Graves
Nothing but good things to say! The way we were taken care of by BJB Crewe was a prime example of how to deal with customer.
As soon as we found a property we were happy with, it was in a matter of days we had a viewing booked in and proposal sent to the Landlord! Efficient would be an understatement!
Michael Ferris shown us around the property and I have to say he is such a kind a friendly person who is easily approachable!
Thank you again for the service!
Tenant
13th May 2021 (4 years ago)
P Murray
Our whole process of viewing and obtaining a property was seem less, this couldn’t of been made anymore easier for ourselves.
Everything was handle efficiently and professionally. I would also like to point out how friendly and approachable Michael Ferris is, he is an outstanding asset to have on your team!
Thanks for the service!
Tenant
11th May 2021 (4 years ago)
A Brunt
I spoke with Ben at Butters John Bee @ Hanley branch , he was extremely helpful and had a lovely manner! Even though i rang 3 times he was more than happy to help. Excellent service thank you!
8th May 2021 (4 years ago)
H Dobson
Ben in Lettings was very committed to delivering excellent servicei
7th May 2021 (4 years ago)
S Hand
This 5 star review is not a reflection on the absolutely AWFUL service I’ve received over the last 9 months as a landlord from BJB. I’ve even made an official complaint via email in November and STILL never had a reply. I’ve had promises that have never been followed through by Natalie the branch manager, who never even contacted me back when she said she was going to. The mistakes that BJB have made on my account (multiple in the space of 3ish months) makes me livid that I’m still paying them a 10% charge for “managing” my property when I have to do everything myself and hold their hand all of the way through.
This 5 star review is for Ben in lettings. Thankfully he seems to be the only one that picks up the phone when I call the branch and I wouldn’t want to deal with anyone else. When I was having endless trouble with BJB Ben was the only person to ever tell me the truth, no matter if it wasn’t what I wanted to hear. Everyone else fluffed the matter up to be something it wasn’t. Ben is the only one that calls back when he says he will and seems to be the only one to sort any matters out, no matter how big or small the problem. I’d say he’s too good for that place, but then if he wasn’t there I can only begin to dread the service I would receive.
Landlord
7th May 2021 (4 years ago)
L Bownes
Having a few questions on rental statement for the end of tax year I called and spoke to Ben who explained it quite clearly but also rectified my issue so wouldn’t happen again next year. Very helpful and efficient
Landlord
7th May 2021 (4 years ago)
C Hopley
Ben has been super helpful to us, he is professional and personable. He listens to any concerns and is very reassuring.
6th May 2021 (4 years ago)
D Brian
Spoke to Ben Parry today at BJB to sort a little issue I had, he was extremely helpful and made sure my issue was sorted professionally and quickly. If I have an issue again hopefully it's Ben I speak to as I know with his expertise I'll be alright.
5th May 2021 (4 years ago)
A Cooke
I was apprehensive about letting my property but BJB were able to provide reassurance and through their fully managed service we have been able to come up with an arrangement I am more than comfortable with.
It’s a testament to the support and assistance of the Crewe team that we have been able to quickly get the property ready and now have approved tenants ready to move in.
I trust our relationship will continue as smoothly throughout the term of the tenancy. Many thanks to all involved to-date
Landlord
29th Apr 2021 (4 years ago)
I james
Awful experience about the management team. Stay away from them folks
27th Apr 2021 (4 years ago)
A Adalla
Helpful staff, and very good communication between the agency and the landlord.
Landlord
22nd Apr 2021 (4 years ago)
M O'Doherty
When i decided to sell my home, I asked 4 local agents to come and give me a valuation. Jessica King from BJB was the third and from the moment she entered my home, I loved her energy, professionalism and enthusiasm for my property. She instinctively knew what it was worth and explained all of the ways BJB would market the house. It was only down to the cost that I decided to use another agent but Jessica was fantastic and gave a first class customer service experience.
Seller
15th Apr 2021 (4 years ago)
L Lynham
Corrie has been very helpful and supportive throughout. However, I did find it a little nerve wracking, though, to wait until two days before entry date to get my rental contract by which time my contracts for sale had been exchanged and completion date agreed! A leap of faith required.
14th Apr 2021 (4 years ago)
K George
Poor experience with btj crewe, enquired about few properties over the last two months and constantly got ignored. Shame we had a bad experience as I was looking forward to renting with them as heard good feedback from others...
Tenant
8th Apr 2021 (4 years ago)
stephyclaire1
I had a home visit today from Jessica from Butters John Bee to value my property. I was really impressed with the service provided by her. Jessica was very honest warm and friendly a very positive lady I would definitely recommend Butters John Bee to friends and family. Thank you
Seller
6th Apr 2021 (4 years ago)
A Katy
Really professional service from Ben, couldn't be more helpful if he tired. Very polite when dealing with my wife on some queries she had. Thanks Ben.
1st Apr 2021 (4 years ago)
L Bardakjian
Really easy to deal with. Have dealt with property manager Ben - he's always polite and efficiently deals with my queries. Thanks for making it easy.
1st Apr 2021 (4 years ago)
K F
It's often hard to find good people these days, but I was pleasantly surprised by the service received. Ben was very helpful and answered all questions I posed to him, no matter now many there were.
1st Apr 2021 (4 years ago)
M Avery
I have been dealing with Ben regarding a rental property and have been really impressed with his friendly , professional attitude throughout. A credit to Butters John Bee!
Tenant
1st Apr 2021 (4 years ago)
J Guiney
Friendly and reliable agency. Benjamin has been helpful and response quickly to any queries.
1st Apr 2021 (4 years ago)
C Herriot
Ben has been extremely helpful throughout our process in moving properties. We had a few issues at the start when we first moved in which he sorted for us right away without hesitation. He has also been very quick in chasing information up for us and overall very easy to communicate with.
Tenant
1st Apr 2021 (4 years ago)
A Sweeney
Great service from Ben in the Crewe office. Very polite and couldn't be more helpful.
1st Apr 2021 (4 years ago)
Dannie
I spoke with Ben who was extremely friendly and helpful. He was able to answer my questions clearly and was extremely efficient. His communication could not have been better and I’m extremely grateful for all of his assistance. Thank you, Ben!!!
31st Mar 2021 (4 years ago)
C Halls
Great experience dealing with Michael Ferris. He is quick to respond to my enquiry, very well informed and super helpful.
30th Mar 2021 (4 years ago)
K Morrissey
After leaving my details with the overflow team today, Michael phoned me. He was extremely professional and friendly and listened to what I was searching for in a property. He not only talked me through the property that I am currently interested in, but he also registered me for similar potential properties coming on in the future.
30th Mar 2021 (4 years ago)
D Vincent
Great agency to deal with. Have been dealing with Ben Parry who is manages our property - he has always been polite and prompt at dealing with any queries. Highly recommend this agency
Landlord
30th Mar 2021 (4 years ago)
Becky
Ben has been really helpful. Any queries we've had have been answered quickly. Also when we had an issue with our boiler he was able to talk us through the troubleshooting so we had hot water and heating again within 10mins!
30th Mar 2021 (4 years ago)
R Stanley
Excellent service. After a disappointing response from the out of hours Axa call out number. Ben from the property management team sorted a plumber for my boiler the same day. He was very professional in delivering a good customer service
Landlord
28th Mar 2021 (4 years ago)
S b
Always a great service from Ben & the rest of the team at BJB.
27th Mar 2021 (4 years ago)
E Germany
After emailing regarding a property, within 5 minutes I received a call back and was extremely pleased with the help and advice given during the call. Micheal was fantastic and during a stressful time of trying to find somewhere to rent he made me feel totally at ease that he would help with my search and filled me with confidence that he would keep me in mind for future properties coming up, along with putting a smile on my face! Looking really promising so I’m grateful for the call back. Thank you! X
Tenant
26th Mar 2021 (4 years ago)
S Lawrence
Thank you to the Butters John Bee Team at Crewe for their ongoing invaluable management service & support with our recent tenancy set up. A special thank you to Michael & Corrie for their communication throughout the process, it was professional & crucial during these unprecedented times & was much appreciated
Landlord
26th Mar 2021 (4 years ago)
M Comber
We very much appreciated the help and support given by Michael and Corrie in the Crewe office.
They enabled us to restore our house to a rent-able condition, after finally getting it back after a year with no rent paid.
They are now providing an ongoing, hands on fully managed service
Thank you for restoring our faith in letting agencies by providing a responsive professional service.
Landlord
25th Mar 2021 (4 years ago)
A comber
Michael Ferris has been very supportive in the last few months. He has arranged a refit of our property and then found Tenants all this during COVID and at a time when we have been unable to meet in person over the phone and via email. I am sure that he will keep his high level of service up. Allison
Landlord
25th Mar 2021 (4 years ago)
E Chatterton
I have been in touch with Benjamin and he has been extremely helpful in regards of getting our security deposit returned
Tenant
25th Mar 2021 (4 years ago)
Z Jamati
Ben Parry was really helpful, he chased a problem I was having and got to the bottom of it, pleased with the result. Thanks!
24th Mar 2021 (4 years ago)
A Brown
Amazing service by Ben. Super productive and communicates with great clarity. Thank you Ben!
23rd Mar 2021 (4 years ago)
S Dutton
Spoke to Ben regarding payment dates and he took the time to explain how payments work and what dates payments leave and are processed. Query resolved within 10 minutes.
Landlord
23rd Mar 2021 (4 years ago)
R Hargreaves
Ben was brilliant today
23rd Mar 2021 (4 years ago)
J Joshi
Dealt with a chap called Ben. Completely put my mind at ease that my property will be in good hands and managed well. Thank you for the peace of mind.
Landlord
19th Mar 2021 (4 years ago)
J Baker
Ben has been fab and communicated with me well throughout problems being rectified within my property
Landlord
17th Mar 2021 (4 years ago)
J Brown
Benjamin Parry has been very helpful in managing the tenants in our houses.
Landlord
16th Mar 2021 (4 years ago)
G downy
Outstanding customer service from Michael Ferris, from start to finish. He was always available to help whenever I contacted him. Great communication and quick and efficient replies. You don't normally hear back from lettings agents when they say they'll get back to you. Very very pleased, Well done Michael !
Tenant
15th Mar 2021 (4 years ago)
A Phillips
I had the pleasure of chatting with Corrie at the Crewe Branch (rentals). She was very helpful and knowledgeable and gave me some great advice. Keep up the great work.
13th Mar 2021 (4 years ago)
K foye
Ben Parry at the Crewe lettings office absolutely deserves more than 5 - he has totally exceeded what we would have expected by way of service and professionalism ! We would not hesitate to recommend his services in the future to any prospective landlords or tenants !
12th Mar 2021 (4 years ago)
E Thompsom
I rang and spoke to Michael who was helpful and professional. Thank you for the advice given I would definitely recommend to family and friends. Very polite and knowledgeable
10th Mar 2021 (4 years ago)
L Fivey
Ben who works in their property management was very helpful and efficient when it came to leaving property.
Tenant
10th Mar 2021 (4 years ago)
S Denby
Michael showed me a number of properties to fit my needs. He was professional and understanding throughout the whole process. I couldn’t have asked for a better and more professional service.
9th Mar 2021 (4 years ago)
A Charlton
The process with Butters John Bee was overall OK, we had quite a few issues regarding the state of the property. However, Ben who we dealt with was very professional and managed to get everything sorted for us promptly and communicated well with us by phoning to inform us on landlords decisions etc.
Tenant
9th Mar 2021 (4 years ago)
J whittingham
Thanks Michael Ferris for making sure I get sorted and being friendly with it.
9th Mar 2021 (4 years ago)
R Jones
Corrie is a pleasure to deal with. She is very competent and efficient. Always does what she says she will do, in a professional but friendly manner.
9th Mar 2021 (4 years ago)
J Crowe
Michael called me very quickly after my question was sent and was very friendly and very professional
6th Mar 2021 (4 years ago)
T Washbourne
Wouldn't use butters john bee... Tried to book a viewing several times, left phone number and email nobody has ever got back to me, so unprofessional..... Avoid!!!
5th Mar 2021 (4 years ago)
Danny
Michael provided a great service and was very helpful and efficient thank you
5th Mar 2021 (4 years ago)
N Sanders
Corrie was very helpful and lovely to deal with.
5th Mar 2021 (4 years ago)
O Sharrard
5* Ben is a pleasure to deal with and he manages my property portfolio with prompt and fair service. thankyou.
Landlord
1st Mar 2021 (4 years ago)
S Arundale
I find both Michael and Emma excellent to deal with nothing to much trouble.
A Very professional service.
Good value for money overall.
1st Mar 2021 (4 years ago)
G Caulfield
I had some very last minute issues (my fault) which could have affected the tenant move in date but Michael Ferris managed to pull the rabbit out of the hat and sort it all out. Phew, thanks Michael. Great service.
Landlord
1st Mar 2021 (4 years ago)
L Ball
As a contractor to BJB in Crewe, I have dealt with Michael and the BJB Rental Team on a numerous properties during the last few years, I have always found them to be efficient, professional and easy to deal with, their working practices on privacy and customer service is excellent. I am happy to have my business linked with Michael and all the team at BJB Crewe.
26th Feb 2021 (4 years ago)
M Barnett
Having dealt with Michael Ferris at the crewe branch he provided a very professional service in making sure everything ran smoothly in my application to rent one of your properties. I would highly recommend.
Tenant
26th Feb 2021 (4 years ago)
S Beech
Ben is an absolute pleasure to deal with, very professional and on the ball. The communication is excellent along with the rest of the Butters John Bee team. Any queries I have are dealt with right away and overall I am very happy and would highly recommend this letting agent to anyone looking.
Landlord
26th Feb 2021 (4 years ago)
M musa
They were quite helpful and flexible. Above all, I liked their website which i found very easy to use. Their online viewing service makes a lot of sense especially with the current state of affairs - saved me driving 87 miles while other agents asked me to drive all the way to view.
25th Feb 2021 (4 years ago)
L Slinger
After a little hiccup Before Christmas I now find that working with Ben Parry ,who I deal with mostly ,has made a very positive difference to how I work with ButtersJohn Bee and I find he takes a great deal of time to make sure he lets me know answers as soon as he is able. I also deal with Abigail He has made a huge difference to my opinion of the agency. Lesley slinger
Landlord
25th Feb 2021 (4 years ago)
C Brereton
Corrie has been absolutely superb every step of the way with our letting experience, speedy to respond, friendly and professional. A credit to Butters John Bee Highly recommended! Many thanks for making the process easy to navigate.
Landlord
24th Feb 2021 (4 years ago)
S Slater
Michael was professional, kept me informed every step of the way and explained the whole process really well. Thank you
24th Feb 2021 (4 years ago)
M Sousa
Great and flawless service. We rented a house and Corrie was always available to help and treated us amazingly well. She and all of the team were beyond professional! Keep up the good work ???? ????
Tenant
24th Feb 2021 (4 years ago)
O Monteiro
Great experience in renting a house in the Uk! Corrie was exceptional, assisted us throughout the whole process and was always available to help us. 5 stars to all of the team ????????
Tenant
24th Feb 2021 (4 years ago)
J Vyse
Excellent service from Michael Ferris at the Crewe branch - second time dealing with him now and couldn’t fault him or the service.
19th Feb 2021 (4 years ago)
K jones
Molly Farrelly is a pleasure to deal with. Whatever issue I have, she deals with it quickly and efficiently. She has a professional manner, yet is very friendly. A credit to your company.
19th Feb 2021 (4 years ago)
K scholes
Liz Thompson in particular has been superb. Liz has helped me resolve issues and progress matters. Nothing has been too much trouble. Liz is easy to talk to and very helpful. Throughout the time of upgrading my house Liz and I have worked together to find the best solutions and no question has gone unanswered. Thank you
19th Feb 2021 (4 years ago)
L Morris
Ben is a pleasure to work with. We deal with the property management team on a daily basis & Ben ensures everything runs smoothly. Very professional & Efficient
Landlord
18th Feb 2021 (4 years ago)
T MM
After trying to continuously to book viewings, I managed to book a few. But then was informed that the vendor got an offer. So they cancelled my viewing. Only to call me back a few hours later to say I missed the viewing.. which they had cancelled ????
10th Feb 2021 (4 years ago)
C Stead
Thanks Michael Ferris for a great letting service.
Landlord
9th Feb 2021 (4 years ago)
C hat
Really impressed with the high level of service provided by Michael Ferris during my search for rental properties in the Crewe area.
Fantastic guidance, and really helpful.
Highly recommend.
9th Feb 2021 (4 years ago)
C Lee
Very good service received from Michael Ferris who dealt with the letting of a rental property that I own. I would not hesitate to use butters john bee again.
Landlord
7th Feb 2021 (4 years ago)
S Thom
Just wanted to say even though I haven't got a rental property sorted yet Michael was really helpful and I really appreciated his guidance as its the first time I have had to find a rental property
7th Feb 2021 (4 years ago)
N Bere
I moved into a property and used butters john bee estate agents- i was in regular contact with Michael from the start of my search for my new home, through to when i moved in. Very professional but down to earth, reassured me throughout. Michael used online images and videos of the property which represented a true liking of the property. Very trustworthy. Would definitely recommend and use again!!!!
Tenant
6th Feb 2021 (4 years ago)
J Acton
Michael Ferris was excellent from our first contact to completion. Best letting agent around. ????
Landlord
6th Feb 2021 (4 years ago)
J Mccallion
Having just sold our house with butters I was very pleased with the service especially Lewis Debbie and fran who helped us to push the move along thankyou
Seller
21st Jan 2021 (4 years ago)
F D'Arcy-Hughes
Our experience using Butters John Bee to sell our property was professionally handled by Lewis Dobson, to our complete satisfaction.
We found Lewis to be an amiable and responsive member of BJB's staff and a pleasure to work with. Thank you Lewis!
Seller
19th Jan 2021 (4 years ago)
C still
Lewis and Debbie have been extremely helpful throughout our buying experience. Would highly recommend to anyone moving house.
Buyer
16th Jan 2021 (4 years ago)
A steele
Thay are very good and get people round for you
Landlord
30th Dec 2020 (4 years ago)
J sawyer
Just bought our new home from them, they are ok but very slow to keep you updated we had to call them for updates.
waiting to hear about our completion and picking up keys we had to call them sat outside our potentially new home with lorry waiting for the ok...did not get the call.
We telephoned them.
We could have been waiting all day!!!
Buyer
21st Nov 2020 (4 years ago)
J Atkinson
Do not ever get back to you. Tried to view a house on beech drive a month ago, still waiting, hoping owners will see this and move companies. Always been really bad with trying to book viewings.
13th Nov 2020 (4 years ago)
R Cathrall
Rang about property took my details said I'd get call back and still no call back weeks later don't even deal with properties in my area but for some reason it's up for sale with them not on rightmove or their website and nit even on there books when rang
12th Nov 2020 (4 years ago)
L wilson
It went slowly to start with but we exchanged quickly thank you to Debbie and the team
15th Oct 2020 (4 years ago)
D Grant
Easy to use and staff super efficient and answer phone whenever you call.
24th Sep 2020 (4 years ago)
M BILEK
Hodne solid I agentura na bydleni
15th Aug 2020 (4 years ago)
L Cope
Rachel has been a pain. She said I was being innopropriate for saying 'I need a basment'
14th Aug 2020 (4 years ago)
D Fed
Completely time wasters, I call them to arrange property view, they said that someone will come back to me shortly, no one contact me till today, I sent them three emails, no response till today, very poor standards, not recommended.
6th Aug 2020 (4 years ago)
B Thananchai
Michael Ferris has helped me secure my first home, I just want to thank him for all of his hard work and he has made it very easy for us
Thank you
Buyer
25th Jun 2020 (4 years ago)
Anonymous Homeseller
Over valued the house to secure the contract
Seller
23rd Jun 2020 (4 years ago)
H Byrne
I am a first time buyer and was really daunted by the whole process of putting an offer in on our potential 'new home'. Annabelle Smith at BJB (Crewe) worked extremely hard in negotiating with the vendor on my behalf. She was very professional, kind and extremely responsive. I would highly recommend Butter John Bee and cannot thank Belle enough for her help and support.
Buyer
22nd Jun 2020 (4 years ago)
S williamson
We had booked a viewing and the process was quick to get one booked in. The viewing was very helpful and I think if we didn’t then not many of our questions would have been answered. Michael answered all of questions and knew the answer to everything we needed to know. He was very helpful in the process but it was a shame that the house didn’t suit our needs
22nd Jun 2020 (4 years ago)
M Philip
I cannot praise the team enough, but a big THANK YOU to Corrie. She was pleasant, helpful and informative. She kept me advised throughout the whole process and was totally stress free, even through these difficult times. Much appreciated.
19th Jun 2020 (4 years ago)
L carlyle
From the start of finding a new home Michael made our whole experience really straightforward. He let us know via phonecall or email the next steps and let us know when they were complete . His service has been outstanding and we will continue to use butters John bee if we ever need to move house again.
18th Jun 2020 (5 years ago)
M Smart
Contacted the office and spoke to Michael Ferris who was wonderful to deal with throughout the whole process. He dealt with every query and issue we had efficiently and professionally from constant contact regarding updates to every aspect that needed to completed. Would highly recommend! A fantastic service!
16th Jun 2020 (5 years ago)
A Jalali
Corrie entertained me mostly during the letting process, she was polite and knew what she was doing, she was quick to respond to my requests and answers were always satisfactory. This was in stark contrast to all the letting agencies I have used historically. I'm quite happy with their service.
Landlord
10th Jun 2020 (5 years ago)
A Shah
Michael ferris was an amazing agent he helped me all the way through the renting process, He explained everything clearly and perfectly, I can say from personal experience Michael ferris is an amazing agent and the man to ask for when you want to rent a new home
Tenant
30th May 2020 (5 years ago)
A Jackson
Michael at Butters John Bee has been an amazing help to us in finding our new home. He is extremely responsive and more than happy to help with any queries. He is friendly and conducts himself in a professional manner.
The contract stage of signing the lease was very easy to complete as it was all electronic. This has been one of the fastest and easiest moves we have done so far. I would definitely recommend BJB to friends and put them in contact with Michael!
Tenant
27th May 2020 (5 years ago)
J Smith
Big shout out to Michael who took the time to listen to everything I had to say and then gave the best advice forward. 5/5 well deserved
19th May 2020 (5 years ago)
L Millington
Corrie went out of her way to help, she was always very professional and easy to talk to! She went above and beyond expectations! Thank you Corrie!
20th Mar 2020 (5 years ago)
L Kearns
I cannot thank Butters John Bee enough! The effort and care gone into finding my new property has been outstanding. I would like to personally thank Corrie for going above and beyond, providing excellent and professional service from the beginning. Communication is swift and I have been made to feel cared about. ???? Thankyou !!
Buyer
14th Mar 2020 (5 years ago)
J Maskery
Excellent customer service from the Crewe office. Emma was professional, polite and easily understood with an excellent customer care attitude.
6th Mar 2020 (5 years ago)
I Kryczka
Kind, knowledgeable staff.
5th Mar 2020 (5 years ago)
S oconnor
Excellent service.Corrie was always very helpful when the need arises
27th Feb 2020 (5 years ago)
S Thompson
As a first time investor I have been speaking to Michael at Butters for some advice on buying in the Crewe area, he has always provided me with great advice and always been available when I have bombarded him with queries and questions, making me feel like I wasn't being a pain, he has been a great help and would recommend anyone needing great advice to contact him... Thanks Michael
Buyer
26th Feb 2020 (5 years ago)
S Stretch
I was amazed at butters John bee and all the help I recieved from Corrie, nothing was too much and was always happy to help. This was my first time moving by myself and I had many questions and called the branch too many times but Corrie was always happy to speak with me and even squeeze in a quick visit to the house in her busy schedule so that I could measure thing up
Tenant
18th Feb 2020 (5 years ago)
I Bajura
I'm very happy with your service. Fast, professional and efficient service. Thanks
17th Feb 2020 (5 years ago)
A Johnston
Had a viewing with Corrie and she was very informative, professional and polite, made us feel comfortable.
12th Feb 2020 (5 years ago)
J Newsway
I cannot thank Sam Bower from the Crewe office enough for his faultless customer service, professionalism and support throughout the process of buying my first house. I would reccomend Sam and Butters John Bee to anyone looking to buy.
Sam made the whole process so easy and kept a constant line of communication. He really made a stressful process easy and hassle free
Thank you
Buyer
12th Feb 2020 (5 years ago)
A Bench
I met up with Corrie from BJB at the property and right from the start was very accommodating helpful and very clear on all details of the property. Throughout the whole process Corrie was informative and quick to answer and questions I gave. I would recommend people to use BJB and would like to thank Corrie for making the stressful part of finding a property so calm and easy
6th Feb 2020 (5 years ago)
O Mahmoud
Superb service from the guys from the Lettings team at Butter John Bee in Crewe. From my first meeting with Steve Parker, I was extremely impressed with the very professional and efficient service. I was also very pleased with the communication with the team and the regular updates I received from Emma and Corrie. I would definitely recommend them.
Landlord
24th Jan 2020 (5 years ago)
S Goldstraw
Really brilliant service. Thanks so much to Corrie and Emma especially for helping us move into our perfect home. Quick and efficient service and the web portal makes it really easy to see the progress of our move in real time.
Amazing. Thank you
Buyer
24th Jan 2020 (5 years ago)
E Woodvine
Sam Bowyer was extremely helpful throughout the whole process and was happy to answer any questions and give advice. Thank you!
26th Dec 2019 (5 years ago)
Pippa
Sam Bowyer was brilliant with me whilst purchasing my first home, I had lots of silly questions and he was always there to answer them and make me feel at ease and took a lot of stress away
Buyer
23rd Dec 2019 (5 years ago)
Deb
I purchased a shared ownership property through Butters John Bee. I don't hesitate to say they were helpful and very efficient in dealing with the purchase and when any issues arose they were quick to resolve them
Buyer
13th Dec 2019 (5 years ago)
D Scott
We have recently sold our house with Butters John Bee Crewe, Sam Bowyer
dealt with the whole process, he was professional at all times and he kept us informed on a regular basis
We would not hesitate in recommending Sam on behalf of Butters John Bee
to anyone looking to sell a property, he certainly is a credit to the Company.
Many Thanks
Mr & Mrs Scott
Seller
10th Dec 2019 (5 years ago)
G Buster
Very highly recommended! Big thanks to all at JBB who helped with our difficult sale especially debi who was very helpful and worked hard to help us complete on time
Seller
5th Dec 2019 (5 years ago)
S McClintock
Excellent customer service from start to finish, thank you for everything you guys have done.
24th Nov 2019 (5 years ago)
P coop
Dealt with Lewis,
very responsive and efficient
Given that I have dealt with several agents this week my experience with BJB has been very positive.
Straight talking, fast moving and offering clear advice - this has been refreshing.
Thanks
22nd Nov 2019 (5 years ago)
D Powell
Fantastic staff, food, atmosphere.
16th Nov 2019 (5 years ago)
C Smallwood
The staff here are amazing. So so friendly and ever so willing to help even if your not a customer. When I come to let another property I'll certainly be using these lovely people.
Landlord
15th Nov 2019 (5 years ago)
B Boardroom
Thank you to BJB Crewe for the great service they have provided us, as buyers. In particular Lewis and Bell who have both helped with finding a suitable purchase.
Thanks again, Amplo Property!
Buyer
30th Oct 2019 (5 years ago)
M Golaszewski
Super agencja..profesjonalna obs?uga
21st Oct 2019 (5 years ago)
T Essex
First class service from Jordan, Rachael and the team in getting us set up as first time buyers - helpful and accommodating, early days but couldn't have been smoother so far.
Buyer
2nd Oct 2019 (5 years ago)
L Hogben
Adequate service but not especially good value for the nearly £2000 fee.
3rd Sep 2019 (5 years ago)
J Ruane
First meeting with Sam Bowyer, not realising his age untill the end of the discussion/valuation of our property I'd like to say what a nice , professional young man he was, was very honest regarding the property, giving us various options on where to go next , being young ourselves it was good to see him doing his job aswell as he did. We will be asking for Sam to come again once we have decided where to go front this point.
Once again Cheers Sam Bowyer .
Seller
29th Aug 2019 (5 years ago)
E Clarke
Extremely professional staff. Always very polite and willing to help. Belle is very knowledgeable and has kept me up to date at every step of the process. Would highly recommend their services.
22nd Aug 2019 (5 years ago)
P Colvin
Have delt with this agent and the one in stoke
7th Aug 2019 (5 years ago)
J Boland
Sam valued mine and a friends property, very polite and professional, arranged a viewing passed his finish time to accommodate us, a credit to BJB
24th Jul 2019 (5 years ago)
A Hughes
Butters John Bee have provided us with an excellent service. An appointment was made for somebody to come and value our house and within a few days Craig Dove came to do just that. He was very easy to talk to and offered invaluable advice. We were extremely happy with the photos and the write up on the For sale sites also. Within a few days we had lots of viewings booked in. Communication with BJB was brilliant. In particularly with Debi Lloyd who kept us updated every step of the way, with information and feedback. We had a few offers on the property and Debi kept us in the loop constantly. After just one week, and with Debi working tirelessly we sold our house. She communicated with us daily on the telephone as well sending texts (we were on holiday whilst the sale went through). So far we have been extremely happy with BJB, particularly Debi and the service we have received. The sale is going through at the minute and I have no doubt that this high level of customer service will carry on throughout. : )
Seller
21st Jul 2019 (5 years ago)
J E
I’ve been investing in buy to let properties in Crewe for a few years. I’ve this time I’ve had the pleasure of working with some good and some bad agents in Crewe. BJB are definitely one of the good ones. They’ve always been helpful and professional and I’ve always found them very easy to do business with. Sam Bowyer was particularly helpful with the last few purchases. I look forward to doing business with BJB in the future.
Landlord
16th Jul 2019 (5 years ago)
J Watkins
I would like to congratulate butters bee on a very satisfactory sale of my property. The sale was handed very well by Lydia.
Seller
15th Jul 2019 (5 years ago)
A Nikcevich
Great service. Lewis negotiated well on our behalf with the prospective buyers and kept me informed along the process.
Seller
15th Jul 2019 (5 years ago)
R Garrett
As far as letting agents go the young girl I dealt with was slow and unreliable.
Tenant
7th Jul 2019 (5 years ago)
S Hassan
Great and efficient service. Helped me to maximise sale price - and sold very quickly. Thank you Sam and Butters!
Seller
7th Jul 2019 (5 years ago)
S Tatman
Great service - they handled everything, all the viewings etc, even did final meter readings for me. House sold within 2 months of going on sale
Seller
6th Jul 2019 (5 years ago)
R Winchester
Sam in the crewe branch has been so helpful and stuck by us since day 1.
Cant thank him enough for keeping us updated everyday as first time buyers this hasnt been an easy and cant thank him enough
Buyer
6th Jul 2019 (5 years ago)
P lacosta
I cannot praise the Crewe Branch of Butters John Bee highly enough. Debi Lloyd the Sales Manager was the first person I spoke to when I first visited the office in April this year enquiring about selling my property and from then on she has been highly efficient and professional conducting the sale and has been extremely supportive and helpful to me as a client, even checking my welfare when I had an unexpected short stay in hospital. More recently the General Manager Fran Wheatcroft has provided invaluable help and assistance to me reviewing my property file and proactively sorting out issues that were causing me concern. The experience of selling a property can be especially daunting and stressful when you are conducting the process on your own, but the Crewe Branch and especially Debi and Fran have been amazingly supportive, and helpful every step of the way and continue to do so.
Seller
21st Jun 2019 (5 years ago)
W palin
Can I just say that Debbie and Belle have been amazing as have all your team but these 2 ladies made everything easy for us as a family as it was our mums home and she won’t be going back as she’s now in a care home, although manly speaking to them on the phone they always keep me informed of everything most days there manor on the phone was always great and happy which I think makes great customer service and thank you for looking after us many thanks
Wendy palin
15th Jun 2019 (6 years ago)
E Adams
Sold my house within a week at the asking price, having handled all viewings and Sam negotiated fantastically on our behalf. Thank you for a fantastic service so far.
Seller
13th Jun 2019 (6 years ago)
A Evans
Great service from Sam, communicated exceptionally well and very friendly.
13th Jun 2019 (6 years ago)
J Rose
House has been sold subject to contract in just a few weeks, so no complaints about the marketing done by Butters john bee. From the original valuation which was fully explained taking account of are specific needs and thoughts, to the ongoing updates about the sale.
Seller
10th Jun 2019 (6 years ago)
D Sumnall
Excellent service from BJB. Sam in particular kept us updated throughout the process of the sale of our house and even called us before properties he thought we'd like hit the website and found us our new house!!
The whole experience has bee trouble and stress free thanks to Sam and the team
And thank you to Adrian for helping us with our mortgage, great advice given.
Thank you
Seller
2nd Jun 2019 (6 years ago)
S Robinson
Brilliant estate agent ! These guys can’t do enough for you, they keep you informed every step of the way. I would like to say a personal thank you to Sam who has been exceptional for us from day 1 ! Also a big thanks to Jordan who is sorting out our mortgage. Well done Sam and Jordan and to the rest of the team at butters, we would recommend you to anybody !!
25th May 2019 (6 years ago)
D Richmond
This is a very busy office, but they constantly strived to accommodate my schedule for viewings. When there were delays on completion, it was them that called the seller’s solicitor and kept me updated. I want to especially recognise Lydia for all her hard work. I got my keys today and couldn’t be happier
Buyer
22nd May 2019 (6 years ago)
T Ashmore
Exceptional Service in the selling of my mother's property. Sam was a pleasure to work with, highly professional and communicative at all times.
Seller
23rd Apr 2019 (6 years ago)
H Nixon
We were very disappointed as we think the valuation we were given initially was too high. This resulted in very few enquiries and when we did reduce the price by ten thousand pounds we were informed that this new price was the one stated in your paper work.
The service we received from Debbie was very good.
Seller
10th Apr 2019 (6 years ago)
T Sambrook
Everyone was very nice and friendly and all ways very attentive,but took two years to sell my property.
Seller
9th Apr 2019 (6 years ago)
L Williams
I would recommend Butters John Bee to a friend.The staff were very helpful I spoke to Lydia a lot and she was very nice and very helpful. Sam was brilliant he was my first point of contact he kept in touch with me constantly let me know what was happening every step of the way and I could always ring him with any questions he was friendly. Helpful and efficient it makes a difference and takes some of the stress off you when tou are selling your house
Seller
1st Apr 2019 (6 years ago)
P Barnes
The team at BJB Crewe have been excellent.
Working hard to get viewings and keeping me updated on feedback.
Once a sale was agreed the progress to an exchange of contracts was swift. I would like to give a big thank you to Sam for his hard work.
Seller
23rd Mar 2019 (6 years ago)
B Beynaerts
Great service.
Debi made sure all parties in the chain were aware of our rental contract running out.
She was constantly chasing everyone involved.
In such a stressful period, it was a great help.
Tenant
16th Mar 2019 (6 years ago)
E Wrigley
Excellent Service provided over the last few years. Buying a variety of properties.... Sam is extremely professional in assisting the purchase of the right property for ourselves and clients.
Buyer
13th Mar 2019 (6 years ago)
K Jones
excellent service from bjb. made our move so much easier. i would like to give extra thanks to sam bowyer that went beyond needs to find us a property. kept me upto date at every moment and made sure i had everything in place. if it wasnt for sam going the extra mile i would still be at my previous house now.
13th Mar 2019 (6 years ago)
T Brown
I have used BJB on a couple of occasions and have always had excellent service from them. I have used them recently to sell a relative's house and I have to say they have been very professional from start to finish. The staff are very helpful and friendly and go out of their way to accommodate your wishes. So glad I used them.
Seller
11th Mar 2019 (6 years ago)
R Kropper
Don't care about customers, I've had to live in a mould infested apartment with various other issues that still remain unfixed.
They will side with the landlord and couldn't care less about the tenants health, comfort or well being.
Disgraceful.
Also had threats of violence from landlord which I reported to the police, but Butters weren't interested. Must be a common occurrrence for them.
Maybe they'll take notice when the press gets hold of it.
Tenant
10th Mar 2019 (6 years ago)
M Domiter
help us a lot, much thanks
8th Mar 2019 (6 years ago)
A Wrigley
Excellent service. Looking forward to working with you shortly on the next purchase.
Buyer
5th Mar 2019 (6 years ago)
M Bass
Very happy with the exceptional service from bjb Crewe lettings team - Emma Sandland and Steve Parker have both gone above and beyond to help me overcome some difficult, unforeseen issues. Very happy customer, thank you.
Landlord
4th Mar 2019 (6 years ago)
D Kirk
Had excellent dealings with Butters John Bee, they sold our house for us and the communication from Sam was superb, kept us informed constantly and helped made everything run smoothly.. Thankyou for everything.. ????
Seller
4th Mar 2019 (6 years ago)
RAF
Worse company ever, they don't care about customers!
18th Dec 2018 (6 years ago)
Dan
Good agent always has new properties coming up for sale some guide prices are low to attract interest
10th Nov 2018 (6 years ago)
J King
Dealt with Sam on the sales team, looked after my house purchase perfectly. He knew that I worked in the same industry up the road and understood my working hours, and even stayed late on a couple occasions to make sure I knew/understood everything that was going on. 100% happy with the service and 10/10 would use Butters again after my own company of course!
Buyer
15th Aug 2017 (7 years ago)
L Hulse
I cannot thank BJB Crewe enough for helping me sell my property! They were always very friendly & professional from the initial valuation right through to completion. I would highly recommend the team and would definitely use them again to sell our property.
Seller
27th May 2016 (9 years ago)
L Stone
I can't praise butters John bee Nantwich enough. So professional and friendly. Made the entire house purchase experience a dream. Thank you.
Buyer
27th May 2016 (9 years ago)
S Hadley
We chose to sell our home so we could move closer to our family, the service we received was brilliant and professional. We were in contact with Fran Wheatcroft was just brilliant to speak to, she dealt with every question and concern with a smile on her face and we had a good giggle the entire time. Would go to butters john bee again if we decided to buy or sell a home! Very happy customer :)
Seller
26th May 2016 (9 years ago)
A lowe
Needing to sell an inherited property we had 4 companies to value and provide details , without doubt the level of service that i received from BjB Crewe was utterly professional from the minute we dealt with the office to completion of the sale and the service provided by all was first rate. We were kept updated constantly to ease any anxieties of selling a property and we feel that it was also very good value for the level of customer service we received.
First rate highly competent and would not hesitate to refer friends or family.
Many Thanks
AJ Lowe.
Seller
24th May 2016 (9 years ago)
J Gardener
Sold and bought through BJB Crewe with excellent service at all times. Always polite and helpful.
Seller
24th May 2016 (9 years ago)
N Laurie
My parents house was sold quickly with no problems along the way. A professional and friendly team who were always happy to help. I would highly recommend Butters John Bee to others wanting to sell their property and will definitely use them when selling mine. A happy customer
Seller
24th May 2016 (9 years ago)
M Triner
Sold my brothers house recently, very pleased with the service and speedy response from the staff when there were questions that needed answering. On behalf of my brother who doesn't have a google account, thank you Crewe. :)
Seller
10th May 2016 (9 years ago)
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