P Jones
We booked this gorgeous house, right in the centre of Padstow. Sadly we had to cancel it due to unforeseen circumstances. CRW holidays have been extremely understanding and dealt with the situation professionally. Sarah has communicated positively with me throughout. I will most certainly book with them again, as I hope to be holidaying in Padstow in the future.... Read more
2nd Apr 2025 (26 days ago)
Richard
Just had a wonderful week in Padstow in an apartment let by CRW. Sarah, from CRW, was very helpful and friendly. CRW being the local estate agents have a very good knowledge of the area and I would not hesitate to use again.... Read more
Landlord
31st Mar 2025 (28 days ago)
M Murphy
We have stayed at Myebon every year for 10 years. It is in the most beautiful, quiet, location and overlooks the River Camel and the Camel Trail, yet only a few minutes walk to the town and harbour. The bungalow is very comfortable and well equipped with a pretty, well maintained garden and outdoor seating area.
We have loved every holiday that we have spent at Myebon, no matter what the time of year, and looked forward to our next stay the following year, if not before! T&M... Read more
26th Mar 2025 (5 weeks ago)
C Jarrett
We stayed at Gwel Teg, a pleasant modern bungalow that's very well equipped with easy parking, a wonderful view across the Camel estuary, and only a convenient short walk into Padstow itself. Highly recommended. (Book early - we had no problem with availability at the end of February, but summer holiday weeks fill up very quickly)... Read more
6th Mar 2025 (8 weeks ago)
V Spurling
Our second stay at Heidaway! We love this charming cottage! Fantastic location for exploring Cornwall and an easy walk into Padstow without having to worry about parking, being opposite Tesco is a huge bonus too.
The cottage itself is exceptionally clean, tidy and welcoming. Two good sized double bedrooms and a bathroom plus downstairs loo makes it perfect for families. Owners have thought of everything you could possibly need and welcome treats are a lovely touch.
We're so happy to have found this gem and we cannot wait to return.... Read more
25th Feb 2025 (9 weeks ago)
S Thomson
What can I say? We love it. It’s a real home from Home. We have been back so many times. 11/10 for everything.... Read more
22nd Feb 2025 (9 weeks ago)
F Gillespie
This is a really lovely clean, bright and warm apartment and we loved being so close to the Harbour, the beach and the ferry to Rock. Great views and very secure.
Efficient service from CRW, thank you!... Read more
Tenant
8th Jan 2025 (16 weeks ago)
P Lighten
Five of us and two dogs had a wonderful stay in Coswarth Cottage for a week over New Year. It is a lovely, well equipped big house in a great location, moments from the centre of Padstow and all its delights. Check-in was straight forward and CRW Holidays were very responsive. I can imagine this would be great in summer with the outdoor space too.... Read more
8th Jan 2025 (16 weeks ago)
Rebecca
We’ve used CRW for years now to book holidays in Cornwall. They’ve always been excellent and have had a lovely selection of properties to book. We look forward to securing our next break with them!... Read more
7th Jan 2025 (16 weeks ago)
J Betts
I really recommend C R W holidays.
Having used them on many occasions staying in different properties over the years. The staff are very accommodating and lovely to deal with. When there have been small problems they have been dealt with quickly and efficiently.
Looking forward to next visit.... Read more
3rd Jan 2025 (16 weeks ago)
V Davis
Just the most perfect location and accommodation. Away from the busy harbour but in walking distance for everything. Thank you for a much need break, peace and quiet for the festive period.... Read more
1st Jan 2025 (17 weeks ago)
P Walton
Excellent, as usual.... Read more
24th Dec 2024 (18 weeks ago)
L Sampson
We had an amazing stay at 14 The Old Boatyard. Fantastic views of the Camel Estuary, perfect location for all the lovely restaurants, shops and cafes in Padstow, only a few minutes walk away.
The apartment was comfortable and provided everything we needed. It was nice to have secure parking too.
This was our third stay at the Old Boatyard and we will definitely be returning next year.
If I had one criticism it would be that the shower needs a bit of attention as it continued to drip even when turned off but this was a minor issue and in no way spoilt our holiday.... Read more
27th Nov 2024 (22 weeks ago)
P Johnson
Little Egret is a wonderful place to stay, we’ve been in excess of 8 times over the past 5 years. Fantastic views of the Camel Estuary and only about a 10 minute walk to the centre of Padstow. It’s fully equipped in the kitchen and has sky pls WiFi.
The crew at CRW Holidays are excellent too.... Read more
26th Nov 2024 (22 weeks ago)
B Kane
My wife and I stay in Padstow every autumn, always plus our dog and have done so since 2008, some 16 years. We may have missed 2020 because of Covid. Sometimes we go twice.
We have used CRW almost every year since 2008 to book accommodation and the service we receive from the firm is just excellent without fail. We have already booked for 2025.
CRW has a great selection of homes to rent, all over the area surrounding Padstow and Rock, we highly recommend them.... Read more
Tenant
20th Nov 2024 (23 weeks ago)
E Charles
Perfect location for us as my parents can't walk far so was good to be in the centre of the town. It wasn't noisy either. My Dad is from Padstow and so we were very familiar with the area, my only suggestion would be to plan how you will drop off your belongings at the house and park afterwards as it is on a very narrow road and could be tricky.
CRW were very responsive, I contacted them to ask if we could gain access an hour earlier and they called me whilst driving down to say yes. They also sent a handyman round straight away to look at a light. The house was very comfortable and we would definitely consider staying there again.... Read more
8th Nov 2024 (24 weeks ago)
C Brewer
We really enjoyed our stay at Glen Mar. The house is very well kept and perfect for a young family during a busy half term break. We shall certainly consider renting again!!
The only *slight* negative was i wish the double bed had been a king bed. Standard doubles are just too small really for 2 fully grown adults.... Read more
Tenant
6th Nov 2024 (25 weeks ago)
G Green
Great holiday in Padstow, really well managed property and wonderful communication... Read more
6th Nov 2024 (25 weeks ago)
G Lee
Excellent location and wonderfully presented cottage ideal for six adults.
Great time had by all thankyou CRW.... Read more
5th Nov 2024 (25 weeks ago)
B Hudson
Our house had a few issues with it, but once reported to CRW they were very quickly resolved. The response was friendly and swift and the trades that were sent were professional and friendly too. I would happly recomend using this company for a holiday.... Read more
1st Nov 2024 (25 weeks ago)
B Clarke
Heather House was perfect for us. Comfortable walk into town and good car parking. The house was excellent with roomie bedrooms and bathrooms. Very comfortable all round and a very well equipped kitchen.
Communication with agent was excellent... Read more
31st Oct 2024 (26 weeks ago)
S Reddyhoff
It is a beautiful place to stay. Peaceful and tranquil. The living room is airy and comfy, and the history of the barn is resonant with the surrounding fields and the bay glimpsed beyond pines. We enjoyed it very much.... Read more
22nd Oct 2024 (6 mo. ago)
V Lomer
CRW were very good and helpful. The house is located well but was disappointing for the charges. It was not thoroughly clean, we had to wash the mattress cover as stains from previous occupants so did not start the holiday off well. Having to bring bed linen and towels uses up to much space in a car so would not hire a cottage again without it being included. Kitchen cupboards smelt damp and the garden area was an after thought, very little care and attention. Outside shower as advertised also was not working. This house could be wonderful for a family to stay in Padstow, has everything but the owners need to invest in both the property and customer experience.... Read more
10th Oct 2024 (6 mo. ago)
L prothero
Had a super holiday and the bungalow was perfect for our needs. Great outdoor space for the dogs and plenty of parking. Would definitely recommend ????... Read more
10th Oct 2024 (6 mo. ago)
C pacey
I booked this house for a long weekend to celebrate my husbands birthday. It is in a fantastic position with beautiful views of the Camel Estuary and is within a very short walk to the main centre of Padstow. The house has plenty of off road parking accommodating larger vehicles. The house itself is excellent, downstairs has a very nice open plan kitchen diner, very well equipped kitchen. There is a nice deck with seating outside and fully enclosed garden. There are 3 very nice spacious bedrooms, 2 with full en-suites, lovely showers. Excellent storage in the bedrooms. The very comfortable lounge is upstairs with beautiful views. Everything was spotlessly clean. We would highly recommend this property and would definitely stay again.... Read more
P Geddes
Had a lovely holiday at acacia in rock...house was lovely and clean ..location was beautiful ..can't wait till next time to go back there... Read more
S Bassett
So easy to book, property was as advertised and staff really helpful when we were trying to locate a local dog sitter, access to the property etc.
unfortunately both myself and my husband came down with a nasty virus which curtailed our holiday somewhat however the views of the estuary each day helped ensure we did get some relaxation. highly recommend CRW and will look to use again... Read more
D Cox
House perfect. Best shower in the world ! We can see this is a fairly new holiday home. Needs - Visitors book, bread bin. Thats it. I lowered the top tray in dishwasher as small plates were hitting the top and risked damage.????????????????... Read more
R Dyson
Absolutely first class from booking to leaving.
The property was just as listed and better than expected.
Amenities were excellent, the house was spotlessly clean & the location was just a stroll from both the Camel Trail & Padstow…… a little more difficult on the way home due to the hills but this was helped by the fuel we’d taken on board!!
We’d definitely stay again & thank you CRW & in particular Amanda for your helpful advice & service.
Top notch... Read more
26th Sep 2024 (7 mo. ago)
I Forsyth
beautiful house , great location. a small walk to centre where you will find good pubs and restaurants. definitely recommend... Read more
25th Sep 2024 (7 mo. ago)
M Compton
Re: Glenmar 13 - 20 September 2024
The property is well located, convenient for the shops and the beach. While I note that the property is new for 2024, the decor is a bit tired and could do with a revamp, although I did like the lounge.
The provision of crockery and cutlery, while sufficient for 6 people, could do with being increased, and the number of other utensils is a bit basic. Also, only 1 drying up cloth and no towel in the kitchen is a bit mean.
The bed in the main bedroom is only a double, and not king size as stated in the specification.
I would however have no hesitation in staying here again.
Mark.... Read more
25th Sep 2024 (7 mo. ago)
H Wood
We had a lovely stay at the Heidaway cottage. The cottage was very clean, well equipped and in a great location.... Read more
22nd Sep 2024 (7 mo. ago)
C Palmer
We had a Really lovely stay at Upalong. It’s in a great location with a well equipped kitchen and very comfy beds with quality bed linen.
A full length mirror would be a good addition and matching coat hangers would smarten the downstairs bedroom. Some of the mugs in the kitchen are chipped and cracked and could go to be replaced.
Only minor points of improvement. We would definitely return !!!... Read more
18th Sep 2024 (7 mo. ago)
R Atkinson
Great service from the ‘letting’ staff, were available to chat to , to answer questions and queries. The property as large , fenced in garden and parking for at least 4 cars , great outlook , to open fields ,opposite. Only a 10 minute walk to the beach and bar. Would use CRW , again for property search .... Read more
Tenant
5th Sep 2024 (7 mo. ago)
C (Clairyv)
Another lovely year spent at Trewestcot. It could do with a bit of updating but doesn’t stop us from having a great time. It would be good if there were cushions for the outdoor dining set and, ideally, another place to dine outside the front of the house to catch the evening sun.
We’ll be back again next year.... Read more
21st Aug 2024 (8 mo. ago)
R Phillips
Excellent holiday home, everything you could wish for, spotlessly clean, lovely comfortable beds, beautiful well maintained garden. Hopefully we will return again next year.... Read more
20th Aug 2024 (8 mo. ago)
E Plant

Amazing views of the beach and surf from the 3 large patio doors.
My mother has mobility issues so loved being able to watch the beach and waves from the armchair. It was marvelous opening the large patio doors open, hearing the ocean and seeing so much.
The bungalow inside is beautifully level so my mother could use her wheeled mobility walking aid to move between the rooms. The property is not designed as an accessible property but for our needs we could make it work really well in this way with the exeception that my mother couldn't make the step up in to the ensuite shower.
The garden and raised decking area were used daily too by us. Our party range of age was 15-80, so the outdoor area came in to its own too for us.
The kitchen appliances were very modern and high spec. The fridge/freezer was nice and large, aswell as a large, deep, full height cupboard so our enormous supermarket shop was easily stored.
The vaulted ceiling in the sitting room makes the room feel very spacious.
The only things we didn't like quite so much are the cameras at the entrance. While these two cameras filming the driveway have the benefit of offering an enhanced security feature for the property, as we didn't know how wide angled the camera pointing into the drive was, it meant we didn't know how much of the garden/patio area could also be filmed, and so that camera specifically did create a feeling of being watched.... Read more
19th Aug 2024 (8 mo. ago)
T O'Donnell
Had a lovely holiday in Treaaron, well equipped house. Within walking distance to shops and restaurants in St Merryn. Close to several
lovely beaches. Bedrooms and bathroom good size. A few things to be aware of - the downstairs shower area is small.. We were a group of 6 adults and 2 children and found the kitchen a bit cramped. The snug is a lovely room and comfortable but very cramped with 6 adults. We weren’t given access to the house until 4.40 and the floors were still very wet, however the house was very clean. The garden is uneven and has a couple of concrete steps, couldn’t turn our back on our toddler for a second..... Read more
13th Aug 2024 (8 mo. ago)
A Soanes
Lovely house and everything you need whilst away from home. Some clearer instructions around the rubbish collections, what goes where etc would be helpful but that’s really minor and doesn’t take anything away from the house.... Read more
L Griffiths
Fantastic location but the house is damp and dark, not like the photos. The single bed in the middle room was so hard a lumpy I had to make a bed out of cushions and duvets for my 9 year old to sleep on the floor. Not worth the price you pay... Read more
31st Jul 2024 (8 mo. ago)
C Bruinsma
Really enjoyed our stay at Malindi. The property has had a refresh and looks much better for it. The outlook from the deck is the standout feature. I also loved the hot water outside shower! The small double bed was not very comfortable.... Read more
24th Jul 2024 (9 mo. ago)
E Croll
Lovely stay at Heather House, super location, clean and comfortable.... Read more
24th Jul 2024 (9 mo. ago)
G Beare
I was very impressed by all the detailed information CRW Submitted prior to my holiday in Padstow.Their house keeping is also second to none as our accommodation was exceptionally fresh and clean upon arrival. This makes a big difference following a long journey!
The property we have rented for many years is about to be sold. I would just like to thank the owner for providing such comfortable accommodation with lots of extra home comforts. It may well be rented again but the new owners will have a hard act to follow.... Read more
21st Jul 2024 (9 mo. ago)
M Gwynne
I would highly recommend using CRW Holidays to book your holiday. It is a very easy booking system and very efficient. This is the 3rd year we have used CRW and they have been great. The customer service is second to none and the staff are fantastic. I look forward to using them again. Thank you CRW for all the help you have provided. Much appreciated
We went back to Padstow again this year in 2024 and used CRW who are just brilliant in their organisation and communication. The holiday was better than ever and the cottage we stayed in was up to very high standards. Thanks again CRW.... Read more
18th Jul 2024 (9 mo. ago)
G Whitehead
Absolutely beautiful. The best property we have stopped in for a long time. Immaculately clean, very nicely furnished with every kitchen tool you could need. Car parking is excellent and very handy.
The views are exquisite from the lounge and bedroom. The whole process with CRW is so easy, we have used them for years. Helpful friendly and informative staff. We will return... Read more
13th Jul 2024 (9 mo. ago)
Jo
Spent a lovely relaxing week in an immaculately clean house, with great facilities. CRW were great to deal with and we were kept update and informed at all times.... Read more
10th Jul 2024 (9 mo. ago)
A Hurst
I found the staff working in the office of CRW Holidays to be very efficient and helpful. We loved the property we stayed in.... Read more
20th Jun 2024 (10 mo. ago)
J Coles
Excellent cottage situated in the heart of the old town, have stayed several times previously and hope to be back next year.... Read more
19th Jun 2024 (10 mo. ago)
J freelove
Fab house, great location and well equipped... Read more
19th Jun 2024 (10 mo. ago)
L Tout
Finding a house for 10 family members was quite difficult, Boskilly met all our requirements except having to provide all our own bed linen and towels I would think twice next time as 4 family members were visiting from abroad.... Read more
Tenant
18th Jun 2024 (10 mo. ago)
S Pearton
Excellent accomodation - wonderful facilities!... Read more
5th Jun 2024 (10 mo. ago)
M Bytheway
Polcarrek in Trevone, Padstow, was fantastic. Superb location, extremely well maintained property with literally everything you could need.
Highly recommended for families or a group of friends... Read more
30th May 2024 (10 mo. ago)
J Astbury
Good location within walking distance of the harbor front. Spotless accommodations and all the amenities you need. Just an observation none of the basics one needs salt, pepper etc but would highly recommend the unit. Thank you, Paul Astbury,... Read more
29th May 2024 (10 mo. ago)
C Meads
Most enjoyable holiday. Great place to stay, and tour Cornwall. Wonderful base for dog walking,, my favourite walks are close by.... Read more
29th May 2024 (10 mo. ago)
A Jain
Great property. Spacious and light. Short walk to camel trail or Padstow centre. CRW were excellent in responding to small requests (washing up stuff).... Read more
19th May 2024 (11 mo. ago)
W Holt
As always a lovely break and great accommodation. Looking forward to our next break ????... Read more
9th May 2024 (11 mo. ago)
A Bedford
Great stay as always. Lovely house in a lovely area of Cornwall... Read more
17th Apr 2024 (1 year ago)
N Wagstaff
A really lovely stay. This house is ina great location and is perfect for large families and groups. The garden is beautiful and perfect for dogs. The bathrooms are clean and functional and the kitchen has an extensive range of cookware suitable for big groups. Although the inside of the property is older and some parts in need of modernising (some damp patches and condensation on the inside of old windows) the space was clean and warm and perfect for our stay ??.... Read more
14th Apr 2024 (1 year ago)
G Gilbert
Great friendly service from CRW.... Read more
29th Feb 2024 (1 year ago)
M Houghton-Jones
Lovely clean apartment with everything you need for a relaxing quiet holiday. We chose to visit in the Winter months when it is not so crowded, apartment was warm and comfortable. The view across the estuary to Rock is lovely and changes all the time. Saw some beautiful sunrises and birds. The location is perfect and secure with a gate directly onto the SW Coast path. Would recommend.... Read more
7th Feb 2024 (1 year ago)
M Savage
I couldn’t recommend more. The people are extremely helpful and kind, I lost a parcel to one of the holiday houses and they went out of their way to get it back to me. Very grateful - thank you!!! Staying at their houses has also always been very easy for my family and me, we’ve been back many times. :)... Read more
21st Jan 2024 (1 year ago)
D Lewis
We have used CRW for many years staying in a beautiful house on Dennis Road that unfortunately is now permanently occupied by the owners. For a change this time we went for an apartment overlooking the Camel Estuary - 9 The Boatyard - and we were looking forward to enjoying the New Year there. A few days before we were due to travel we had a serious family crisis which meant we would not be able to travel and no insurance covers this type of situation. Amanda at CRW was very accomodating and really tried to help us but ultimately the decision lies with the owner of the Boatyard who would not allow us to change our dates to later in the year and offered us a week later instead which was also not an option for us, so we lost our holiday and our money.... Read more
Tenant
11th Jan 2024 (1 year ago)
J Jager
We had a wonderful stay in a cottage in Padstow. It was easy to book and the accommodation was perfect for a mixed generation family of 5. We needed to extend our visit and the company dealt with our request quickly and efficiently.... Read more
9th Nov 2023 (1 year ago)
L Barry
Little Egrets was a great holiday bungalow had everything you could need with amazing views of the sea as well, it was very clean and the beds where comfy as well and a nice welcome basket when you arrive also crw where very good from booking to when we arrived we will definitely be staying there again. thank you for a great week... Read more
19th Oct 2023 (1 year ago)
R Cappy
Really lovely house with large garden right in the heart of old Padstow. A Really roomy home from home. Another real bonus is on site parking at the bottom of the garden.
The house has everything you need including a dishwasher and washing machine. The lounge has a wood burner to make a cosy evening on colder nights.
4th week in Aug.23. Weather not great, but it was lovely to be able to sit out in the garden under a really nice coveted area despite the missle.
This was our 3rd stay and we will definitely be returning, there is not a better location in Padstow.
1st week Oct 2023. Wonderful weather, great short break.... Read more
13th Oct 2023 (1 year ago)
C Maule
It was a truly wonderful property! Extremely well appointed and in the centre of Padstow. A great find! Thank you all for being so kind and helpful.... Read more
7th Oct 2023 (1 year ago)
J turner
We had a fantastic holiday at Treaaron, the house & garden was beautiful. Lovely & clean, & well looked after. It was great to have fans available especially during a heatwave. We had an issue with the downstairs shower, but after contacting CRW the handyman came within a few hours. We will definitely return.... Read more
16th Sep 2023 (1 year ago)
H Guttery
CRW have always been friendly, efficient & most helpful. The make a positive contribution to a very enjoyable holiday in Padstow.... Read more
16th Sep 2023 (1 year ago)
D Randle
Great service, fantastic accomodation, and will definitely book again ????... Read more
14th Sep 2023 (1 year ago)
S Pearce
Excellent location, well equipped and spotlessly clean... Read more
7th Sep 2023 (1 year ago)
D Bailey
CRW were brilliant at sorting out a couple of minor issues we had whilst in our accommodation. Very good communication from the staff and really handy having the office in Padstow where we could pop in. Would definitely use them again.... Read more
30th Aug 2023 (1 year ago)
S Lock
Lovely, clean property in the heart of Padstow. Great location, the parking space was particularly good.... Read more
24th Aug 2023 (1 year ago)
O Haydon-Knowell
We have had the pleasure of staying in properties through CRW Holiday Cottages for many years now and have booked again for 2024 with them, very helpful and polite and an easy website... Read more
21st Aug 2023 (1 year ago)
A Stephens
Peaceful, delightful holiday home. Light and spacious accommodation, close to the amenities. Fantastic views across the estuary.... Read more
11th Aug 2023 (1 year ago)
J osborne
We have stayed at 10 Mill Road for a few years, and every year the owners improve the property, eg: fitted another shower room this year. The location in Padstow is excellent. This year the meals we had in the pubs in Padstow were very good. from Monica... Read more
9th Aug 2023 (1 year ago)
K Knight
Loved the cottage. Very clean and well equipped. Plenty of space and very comfortable beds and sofas. It was a shame the weather was not as good as normal in July... Read more
3rd Aug 2023 (1 year ago)
M Lewin
Good situation with parking space. The house was light and airy and had full kitchen requirements. A very pleasant place to stay.... Read more
28th Jul 2023 (1 year ago)
Padstow61
We have been using CRW Padstow for many years coming to the same house. I cannot praise them highly enough. They are friendly and helpful and will go the extra mile whenever you need them. A definitely no faults five stars from me!... Read more
27th Jul 2023 (1 year ago)
J Guest
CRW holidays could not have been more helpful and pleasant. Would happily book with them again.... Read more
27th Jul 2023 (1 year ago)
K Nicolls
Having arrived in a thunderstorm, it was lovely to see tea, coffee and milk provided and a lovely cake
The bonus was the dog bowls.
The house was as described, a great area outside for puppy and the broom and watering can helped clean up little messes.
A lovely break... Read more
28th Jun 2023 (1 year ago)
J Mckeown
Stayed at Gwel Teg, May 2023. Great location for exploring Padstow and easy access to Camel trail. House has fantastic views over estuary, and gorgeous garden. We have stayed here twice now and will return.
Easy to book via website and arrival information was sent on time and accurate.... Read more
9th Jun 2023 (1 year ago)
E Coates
The weather was beautiful the walking was great and the house lived up to all expectations and more. Thank you... Read more
7th Jun 2023 (1 year ago)
G dimbylow
We had a really enjoyable holiday at Trenaton, Padstow recently. The weather was great and the house is wonderful. So relaxing. Everything went to plan and thanks to all for the efficient manner in which the booking was arranged. Let’s hope we can return in the future.
Geoff and Elaine Dimbylow... Read more
5th Jun 2023 (1 year ago)
A Jackson
Lots of information about our stay which led to a very pleasant time away. Thank you... Read more
20th May 2023 (1 year ago)
T Davis
From the time I went in to the offices of CRW Holidays in Padstow in march 2023. The service and help was 100% . Their attention to detail was unbelievable. The process was quick and easy. We where kept in contact at all times about information on our break right up to the day we arrived.
Great Holiday was had by ALL. If you want information on your holiday that is clear and easy to understand with NO fuss, easy
instructions but professionally done throughout then CRW are the ones for you. We liked it so much we have booked with CRW for 2024.... Read more
9th May 2023 (1 year ago)
L Wileman
We stayed at 14 The Old Boatyard. On arrival the beds weren’t made up and there were no towels, however, after a phone call to the office this was dealt with very quickly and efficiently. The Old Boatyard has the most amazing views and is ideally situated for the harbour and town.... Read more
27th Mar 2023 (2 years ago)
LH
The location of the bungalow was very good with a much appreciated car parking space and the gardens were attractive.
The bungalow was very clean and we appreciated all the clear instructions for the appliances.
The bungalow was extremely cold on our arrival and it took some time before it warmed up.
The kitchen was well equipped although I am unsure as to how anyone could clean stainless steel pans with just a J-cloth! Luckily we had something with us. We found the lack of any heating in the kitchen to be of concern and the small ceramic heater which was discovered at the back of a cupboard was of no use at all.
We found the sofas in the living room uncomfortable.
The lack of handwashing facilities in the W.C is extremely unhygienic and the provision of hand gel (from Covid prevention measures) does not address this issue.... Read more
16th Feb 2023 (2 years ago)
T Southgate
Great company to manage your property or your holiday, would highly reccomend!... Read more
5th Jan 2023 (2 years ago)
R Dedman
Great accommodation,great destinations and great staff... Read more
31st Aug 2022 (2 years ago)
P Rushbrook
Very clean basic but has all you need great location... Read more
22nd May 2022 (2 years ago)
A Pratt
CRW were extremely helfpul throughout our holiday and even more so when we ,left. They kindly posted goods that I had left behind which was hugely appreciated. Highly recommended.... Read more
3rd Nov 2021 (3 years ago)
A Evans
Sorted out a problem very Promptly... Read more
1st Sep 2021 (3 years ago)
J macleod
Good and friendly service... Read more
8th May 2021 (3 years ago)
S Bell
We have used Cole, Rayment and White for booking holiday properties for many years - they are a friendly, very knowledgeable and professional company and we highly recommend them. The properties are accurately described in the brochure and are always presented in great condition - always a nice touch to open the door on the first day and find tea, coffee, milk and local biscuits! Thank you all and we look forward to returning in June.... Read more
10th Feb 2020 (5 years ago)
A User

Very disappointing, bungalow was described as immaculate....it wasn`t, it was tired decoration wise the property had not been cleaned well, we had to clean all crockery, cutlery and glasses ourselves before we could use them, skirtings were filthy, under the beds similarly, light and power point switches covered with finger marks, outside there were dangerous uneven patio slabs, filthy garden chairs, 2 of which were broken
Could we make complaint on move in day , Saturday....NO the agents office is closed on a Saturday afternoon, we emailed our findings and were contacted late Monday morning, replacement new chairs and a new hairdryer were supplied same day, the hairdryer in the bungalow on arrival had a very out of date PAT test sticker attached and it blew the power circuit when used!
The landlord refused a refund of part of the rent as we would not allow his cleaners back in, despite our telling the agents we had had to clean it all ourselves to make it satisfactory
There are at least 3 other Holiday letting agents in Padstow/Rock, who we have used in the past, we will never use CRW again... Read more
Tenant
14th Aug 2019 (5 years ago)
P Warne
Good honest friendly people, would highly recommend.x... Read more
23rd Mar 2017 (8 years ago)
L Boyles-White
Great company offering a great service for holiday lettings - would recommend.... Read more
23rd Mar 2017 (8 years ago)
S Mcquade
Helpful and friendly.... Read more
30th Aug 2012 (12 years ago)