M Ward
CRW Holidays are always an absolute delight to deal with. We've been booking through them for a good 10 years or more, and they always go out of their way to ensure we have a great stay, whichever rental property we choose. Friendly, helpful and informative, they make the whole experience a joy.... Read more
6th Jun 2022 (2 years ago)
D Cox
A great stay. Well equiped. Our second stay at Polcarrack.Cannot fault our stay. CRW have always given excellent service. We have had 14 stays thru CRW in the last 15 years????????... Read more
21st May 2022 (2 years ago)
W Holt
Had a lovely stay at Stowaway Cottage in Padstow. Can't wait for the next one ????... Read more
14th May 2022 (2 years ago)
D Webber
Lovely cottage, very well appointed and obviously also a family holiday home. Parking can be a bit tricky but there is parking quite close by.... Read more
13th May 2022 (2 years ago)
A Ogden
Stayed un Porthilly View for a week as a family of 5 plus our dog. Fantastic location, we brought bikes and could secure them in the outhouse which was useful. Great facilities, bathrooms a plenty and lovely suntrap garden. 10 minute walk to the harbour and restaurants, a steo away from the Camel Trail and a steep 10 minute walk to the local tesco. We parked our large car by the garage but were able to negotiate the narrow drive for unpacking and packing the car. Super house, location and good communication with CWR.... Read more
16th Apr 2022 (2 years ago)
L Hopkins
We stayed the week of New Year with our family and dog at this beautifully clean and well appointed Coswarth Cottage, minutes from Padstow centre, Harbour and Camel trail. Lovely views, walks, everything you could wish for. Would book this cottage again happily, and through CRW holidays. Impeccable service, friendly and helpful staff. Just lovely.... Read more
7th Jan 2022 (3 years ago)
S McMahon
Little Egret is a great find just 10-15 mins walk along the trail to the centre. Positioned at the bottom of a hill with 180 degrees view of the estuary. We stayed in December and were delighted with the Christmas tree and welcome basket of goodies. The beds were very comfortable and the bathrooms spotless. The drive is an added bonus but there is free off road parking too. We would definitely stay again.... Read more
4th Jan 2022 (3 years ago)
J Weeks
We’ve stayed at Menethdowr twice now. We love it for the exceptional view and because we’re allowed to bring our dogs. It’s a lovely spacious house and very convenient for walking into town or on the Camel Way. We’d definitely stay again. One very minor downside: it’s been on the market for some time and I think this may be why some parts (carpets, rugs, cushions) are rather tired and not very clean. It’s not a cheap place to rent so replacement of these items would not be a burden to the owners.... Read more
28th Nov 2021 (3 years ago)
N Whitehouse
The cottage that CRW renteD to me an my family for the week was clean, tidy, dog friendly and the location was fantastic with a 2 - 3 minute walk into the centre of Padstow.
I would have no hesitation in using CRW again.... Read more
2nd Nov 2021 (3 years ago)
T Knight
We stayed at the Heidaway in Padstow, a lovely property a short stroll into town. Very well equipped superbly well presented, and a high level of cleanliness. Would recommend to anyone.... Read more
29th Oct 2021 (3 years ago)
P roxby
We have been coming to Padstow for many years
Booking through CRW Always if they have a
Suitable Holiday let available, we have a border collie so need dog friendly accommodation
Why 5 stars for a booking agent , as things went pear shaped during pandemic they really stepped up sorting out payment transfers / new booking etc
Always professional and friendly that’s why we book with them
Had no problem with cleaners in fact the opposite but then again we leave well before 9.00... Read more
19th Oct 2021 (3 years ago)
M Sales
Just spent a week at Little Egret Padstow, great property very clean and in a fabulous position. The welcome hamper was a nice touch.
The property is a 10 minute walk into town, and the camel trail is just across the road.
Would not hesitate to book again with CRW Holidays.
Enjoyed our week and would like to visit again.... Read more
13th Oct 2021 (3 years ago)
T Hudson
A nice week spent in Padstow in a decent rented house from CRW totally spoilt by the disgusting attitude of the cleaning staff at the end, who were rude and dismissive. We were 20 minutes late leaving the house at 9.20am which led them to become clearly agitated, mumbling under their breaths and coming into the house with all their equipment as we were trying to leave. Just so rude and unesscary. Be warned, if you rent a house from this company be gone by 9.00am on your last day or else!... Read more
Tenant
10th Oct 2021 (3 years ago)
R Nash
We have just returned from a week at Field View, having only booked it 4 days before our visit. Apart from a slight hiccup over not receiving an email on how to gain entry, which was rectified very professionally over the phone, our stay at this property was just amazing. The property had everything required for a self catering holiday and fab quality. The beds were very comfy, the cleanliness was exceptional standard and storage was perfect. Infact there is nothing I can fault. We will certainly return and recommend to others. I will admit I was dubious about it being dog friendly as I don't own one but I had absolutely no reason to worry, it was spotless. Thanku CRW for this great property on your books . The service from you was good... Read more
10th Oct 2021 (3 years ago)
Chrispenhol
Webber’s Cottage - Great location and comfortable would visit again but will bring a hard hat next time - I very rarely leave reviews, good or bad, but I have a Health & Safety concern with this property over very low door heights in and out of Kitchen plus back door. Head height to stairs also low and steep. At least one family member bumped their heads each day and on one occasion one member had to sit down to recover. Can't understand why soft padding to low door frames and stair well is not fitted, we are by no means a tall family - Also property was not cleaned very well after previous occupant, (Dust, cobwebs and VERY dirty floors) disappointing in these COVID times especially as they have from 9am to 5pm to clean - These points aside this is a very nice holiday cottage in a fabulous position and would recommend to anyone.... Read more
23rd Aug 2021 (3 years ago)
J osborne
We were very pleased with the cottage, especially the new fridge freezer, single beds etc. I Monica was so thrilled I didnot have to make the beds up., excellent idea that the bins were locked.
Thank you once again for everything.
From Monica Osborne... Read more
11th Aug 2021 (3 years ago)
O Steele
Booked with CRW, professional and kept us informed all through the process. Property was lovely and clean, welcome drinks, biscuits and flowers much appreciated. Amazing location in Padstow and beautiful views... Read more
26th Jul 2021 (3 years ago)
J McMullan
This was our first booking through CRW and everything turned out well. It was a lovely bungalow close to everything of interest. The bunglalow was clean and well equipped and, all in all, we had a great time. Thank you!... Read more
19th Jul 2021 (3 years ago)
J Griffin
A beautiful, exceptionally well presented property. Great location with views over the estuary and Rock, which is in the distance. Even the cows in the field that we overlooked came to say hello.
It is spacious and can accommodate 6 people very easily. Couldn't recommend it highly enough.
One small comment though. It is described as being 500m from the Camel trail, which is a lovely walk into Padstow. there were no directions provided as to how to get to the Camel Trail from the property, which is something that could be improved upon, However, when we asked the neighbour how to get to it, it turned out to be a bit of a yomp over two fields and then a walk down a small lane. It was considerably more than 500m, unless you can fly there! :) Overall though, this was a fantastic place to spend some time in a beautiful part of the country.... Read more
15th Jul 2021 (3 years ago)
G berry
We have lovely stay last week in CRW property with in Padstow. which we’ve used for last for the last 4 years, always clean and well presented both in and outside in lovely garden
Thank you hope seen soon... Read more
11th Jul 2021 (3 years ago)
K draper
Have just returned from another excellent holiday booked through CRW, who we have used for fourteen years! Great service - professional, friendly, reliable...highly recommended!... Read more
5th Jul 2021 (3 years ago)
E Rubio
Fabulous holiday courtesy of CRW and one of the best properties on their books. Thank you very much for your help. We are coming back next year.... Read more
15th Jun 2021 (3 years ago)
I Reeve
Staff at CRW could not have been more helpful. Please do not book us in for next year as we like to try alternative destinations , but the bungalow that we rented was first class.
Kind regards,
Ian & Diann Reeve... Read more
12th May 2021 (3 years ago)
V Roberts
I stayed at Ogilvie with my family and had a great holiday. The house is beautiful with brilliant views. The CRW team are extremely helpful, very nice people. I would recommend booking with CRW.... Read more
16th Nov 2020 (4 years ago)
D Fisher
We recently spent a week at Fidlers Green, Rock. Despite bad weather the 6 of us, including 2 young children, had a good time. This bungalow is very well equipped, which made life simpler, and very comfortable. The short, cross country walk to the beach meant we could quickly access it as soon as the sky cleared. The children loved roaming over the hills en route in perfect safety.
The entire area affords lots to do and CRW excellent organisation and Covid compliance was very reassuring.... Read more
8th Nov 2020 (4 years ago)
C Durkin
We were delighted to get a late booking for a lovely 3 bed home close to all the amenities in Padstow. Off street parking was a real bonus. The house was spotless and well equipped. The company were most helpful and very responsive to our queries. I wouldn’t hesitate to book again with CRW.... Read more
29th Oct 2020 (4 years ago)
P Lee
Usually book with CRW for June, late booking due to pandemic. Very professional service and pre-visit information on new requirements due to virus. Really enjoyed staying at Field View and will add to our list of properties to book in the future.... Read more
8th Oct 2020 (4 years ago)
P Berkley
Efficient friendly set up and a great property
Cant fault anything... Read more
1st Oct 2020 (4 years ago)
D Benn
Seemed quite a friendly bunch at first but was quite conscious of very stringent Covid rules to follow re stripping beds etc which could result in a fine if £100. We followed rules to the letter and left property very clean. However they then tried to extract £100 as we hadn’t bagged up some unused bedding! They also took pictures of one small item that had fallen out of sight which we missed when cleaning! They said they would drop the charge but the fact they sent the pictures demanding money was really unprofessional and made us feel like criminals. It was a really unpleasant end to the holiday. I complained and never got a response. To be avoided!... Read more
Tenant
19th Aug 2020 (4 years ago)
G Poulter
Due to current pandemic we were unsure if we could actually visit Cornwall at all, when confirmation finally came that we could travel CRW ( Amanda) kept us updated, we couldn't fault the cottage (Field View ) and had an excellent break. I would recommend CRW for a self catering holiday in Cornwall, we will definitely use again.... Read more
Tenant
17th Aug 2020 (4 years ago)
A Jones
We found an apartment to rent in Polzeath through this company last year. The booking process was easy and the price was competitive, although as with all companies you pay a premium for school holidays.
The apartment was in a great location, well equipped and comfy. We have booked again this year. CRW give priority booking for repeat customers.
Only slight gripe is that we had to collect our keys from the Rock office rather than a key safe at the property, which is much more convenient. We holiday in rental properties in the UK at least three times a year and this was the first time for many years that had to actually collect keys.
That being said we would definitely recommend CRW.
13/8/20
Following on from the above. We went back a couple of weeks or so ago. Key safe there. Internet better than last year. Great weather and fantastic holiday.
I had a fair amount of contact with Mel from CRW beforehand due to uncertainty of booking re Covid. Mel was very helpful and got back to me much quicker than the auto response suggested.
Highly recommend using CRW.... Read more
Tenant
13th Aug 2020 (4 years ago)
B Jackson
Sarah saved the day after we were let down by another accommodation provider the day we arrived - she had us in one of CRW’s properties within about 20 minutes.
The house was in a perfect spot, and we’d go back tomorrow. Thanks Sarah!... Read more
Tenant
29th Jul 2020 (4 years ago)
P Pettman
Having experienced the professionalism of Cole Rayment and White when we bought our property through the Padstow Office we were delighted to be able to continue the association when we decided to let it. Throughout our many years of letting we have continued to receive excellent, friendly and professional advice from a team fully conversant with the latest requirements and trends in the local tourist industry. They always go out of their way to facilitate our aim to provide suitable accommodation for a happy relaxed holiday for our guests, whilst serving the needs of holiday maker and home owner alike.... Read more
Landlord
14th Mar 2020 (4 years ago)
A Heath
As holiday home owners we have been with crw for 14years. In all that time we have always received top class, professional and friendly service from them.
Giving us helpful advice, handling all sorts of issues posed by visitors and ensuring that our home is fully let and maintained to a high standard.
Nothing is too much trouble for crw.... Read more
Landlord
7th Mar 2020 (4 years ago)
P Skinner
Cole Rayment are a delight to deal with. The range of properties they have is very extensive and high quality. Mel in the Rock office is always very friendly and efficient. Cannot recommend too highly.
Peter Skinner... Read more
4th Mar 2020 (4 years ago)
D T
We always stay at the same wonderful cottage when we visit Padstow, and always book through CRW. The cottage is really well-maintained and comfortable, and we are always made to feel really welcome by the CRW staff - it makes such a difference dealing with a small, friendly outfit that understands the personal touch, rather than one of the bigger holiday companies. Will be doing exactly the same next year...... Read more
3rd Mar 2020 (4 years ago)
C Prior
CRW Holidays provide a great service and because they are located in Padstow they are certainly able to provide the personal touch for all their visitors. In these times of almost instant communication on-line or by phone CRW's central location is key to providing the full support required in all situations.... Read more
18th Feb 2020 (4 years ago)
R Curling
CRW Holidays Padstow provides an excellent, efficient and friendly service to holidaymakers and property owners alike. From an owner's point of view the help they give in ensuring the cottage is well maintained and cared for is second-to-none, and gives me great peace of mind. They have a wide range of holiday cottages available in this most beautiful and sought after part of Cornwall, as well as properties for sale. I can thoroughly recommend them as an agent.... Read more
Landlord
15th Feb 2020 (4 years ago)
C Harrison
We have always received an excellent, personal service when booking through CRW and any issues with our accommodation have been sorted quickly and without a fuss.... Read more
12th Feb 2020 (4 years ago)
C Brown
The service from the CRW team in Padstow is excellent. Extremely efficient, honest and helpful. Highly recommended!... Read more
12th Feb 2020 (4 years ago)
S Freeland
We were so lucky to chance upon this lovely cosy cottage around 32 years ago. We have returned twice yearly almost every year since. The surrounding area is perfectly peaceful and beautifully stunning and cannot be beaten. It is my most favourite place in the world.
Webbers' wraps itself around you like a favourite comforter. It is like home from home, and the helpful friendly owners strive to update and improve the cottage every year. It's quite simply my 'happy place'.... Read more
11th Feb 2020 (4 years ago)
J Strachen
Back to our favourite place in the world soon! The house that feels like home, but so quiet and peaceful! Just a lovely place to be. We always stay in Genesta every year. Helpful, friendly staff at CRW, always prepared to go the extra mile! See you soon!... Read more
8th Feb 2020 (4 years ago)
J Middleton
We have stayed at Ogilvie through Cole Rayment and White for 6 or 7 summer holidays now. It's one of our favourite places on the whole planet. Polzeath is a super holiday destination for families who like fresh air and fun in the sea. We are all keen surfers and sailors and so the Ogilvie cliff top location is perfect for our needs. The holiday property is brilliantly appointed, comfortable accommodation with great views and sun decks - but perfect for all weathers that the Cornish climate can throw at you. Thoroughly recommend Ogilivie and CRW for your next holiday !... Read more
3rd Feb 2020 (4 years ago)
N Kingsley
We have repeatedly returned to the same CRW cottage in Rock for restful holidays.We know we will have comfortable beds, a pleasant sitting room, and a well-equipped kitchen, be convenient for the village shops, and have an excellent base for touring.. On the rare occasions when we have needed to call on the agents they have been most helpful and quick to respond.... Read more
3rd Feb 2020 (4 years ago)
C Coghill
We've used CRW for many years. The nice thing about them is that they don't just work for the landlords. They are really helpful to us tourists as well. Always a pleasure to deal with them!... Read more
3rd Feb 2020 (4 years ago)
H Guttery
My friend & I have been with Cole Rayment& White for five years now as they are responsible for letting a most excellent property in Padstow. We cannot fault them.
All the staff there have always been warm, friendly & very helpful. They are consistently efficient & generous with their time. Their web site is easy to use, but for someone like myself who is not particularly ‘tec savvy’, they are flexible & have been happy for me to use ‘snail mail’ on occasions!
They keep a careful eye on the property & it is always meticulously clean, with generous gifts to make one feel very welcome.
Every year we pop in to the office to catch up with staff, & though busy, they are always happy to chat & keep us up to date with what’s going on.
I would not hesitate to recommend them as a letting agency.... Read more
Landlord
29th Jan 2020 (4 years ago)
J Iles
Having used this company regularly over the last few years, we have always found the staff of CRW holidays to be very efficient, friendly and extremely helpful. The properties are reasonably priced and represent good value. We cannot recommend the service provided by CRW highly enough.... Read more
29th Jan 2020 (4 years ago)
R Smith
We have used CRW many times over multiple years, to book our holidays.
They make booking a holiday stress free, the process is fast and efficient and are always on hand if advice is needed.
We always recommend them to anyone looking to holiday in the area.... Read more
28th Jan 2020 (4 years ago)
P Hampson
We love Padstow and always book with CRW.We have never had any issues with booking and have never had to pop into the office in town to report any problem.We like to return every year and have found the place clean and tidy and the office staff most efficient..... Read more
28th Jan 2020 (4 years ago)
S Hesketh
We have booked through CRW for the last few years. They are always helpful and send information through in good time. When looking to book a property they give honest advice about the property and I would not hesitate to recommend them... Read more
28th Jan 2020 (4 years ago)
M Daniels
We now book twice a year through CRW and have stayed in various properties. You can rely on quality properties which is key for us. The team are friendly and helpful if you have questions and key pick up is straightforward. Highly recommended.... Read more
28th Jan 2020 (4 years ago)
C Sealy
Staff are most helpful in recommending accommodation. We have used them several times and any issues are always resolved.... Read more
28th Jan 2020 (4 years ago)
B Milton
A top-class service from the team at CRW Holidays. Used them many times over the years and can highly recommend their professional and prompt service.... Read more
28th Jan 2020 (4 years ago)
B Kane
My wife and I have been using CRW for our annual Padstow rental home bookings for over ten years. The service CRW offers is first class and personal, we have got to know all the staff in the Padstow office by name and likewise they know us really well. The CRW properties are all very good, well and accurately described and for us they have a decent choice of dog-friendly houses, in our case we prefer a bungalow. I guess we could look elsewhere for somewhere to stay but with the professional, friendly service we have always received from CRW why would we do that.... Read more
28th Jan 2020 (4 years ago)
B Walters
My family and I have booked cottages in Padstow for a number of years with CRW. Their service has always been excellent. Correspondence has been both friendly and timely and they have dealt very well with any minor problems and requests. I am booking through them this year once again and I highly recommend them.... Read more
28th Jan 2020 (4 years ago)
M brooks
Easy booking process, accommodation clean and as described. CRW went above and beyond when a member of our party had left some items in the accommodation, they retrieved these and posted them back to us. I would definitely recommend CRW and we have already booked our next holiday with them.... Read more
23rd Jan 2020 (5 years ago)
J Fisher
We have enjoyed a wonderful stay in the Little Egret, Padstow. The property was everything as described and more with lovely views across the estuary to Rock. Photographs were a true representation of the property that had everything required for a superb holiday. CRW were a professional team giving an excellent service and exceded expectations in resolving a small issue immediately. We would thoroughly recommend them and their 5* accommodation and hope to return with them again.
Many thanks to both the owner and CRW for an excellent stress free stay. JeF and family 2-9 Feb. '19... Read more
12th Feb 2019 (5 years ago)