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  1. Home
  2. Connells - Kidderminster
Connells - Kidderminster Logo

Connells - Kidderminster

Closes at 4:00pm
28-29 Worcester Street, Kidderminster, Worcestershire, DY10 1ED
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Kidderminster, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • tsi

Connells - Kidderminster Reviews (157)

Have you used this agent?
  1. 80% 5/5 Stars
    80%
  2. 3% 4/5 Stars
    3%
  3. 2% 3/5 Stars
    2%
  4. 2% 2/5 Stars
    2%
  5. 13% 1/5 Stars
    13%
All (157)
Seller (25)
Buyer (31)
Landlord (9)
Tenant (28)
General (64)

Anonymous Homeseller

5/5 Stars
Very helpful, friendly staff.... Read more
Seller
12th Feb 2025 (3 days ago)

Anonymous Homeseller

1/5 Stars
A good experience, house sold within a week of it going on the market.... Read more
Seller
6th Oct 2024 (19 weeks ago)

K Jackson

1/5 Stars
We have been trying to arrange a viewing for a property in Kidderminster we are interested in for over a week and all we have had are numerous sales calls without being provided with a date. Definitely wouldn't want this company to sell our house.... Read more
3rd Oct 2024 (19 weeks ago)

A Apparicio

5/5 Stars
I first met with Sasha at my late mother's property in November 2023. The house was in a bit of a mess as my mother had been ill for some time before her death. Sasha was so kind and patient with me as I was feeling very overwhelmed at the time. She gave me advice on what I did and did not need to with my mother's property in order to get it ready for sale. She gave the best guide on when to begin marketing the property. The best guide price and showed me similar properties, so that I had a good idea on the price guide. From then onwards Sasha and the Kidderminster team have been absolutely brilliant. Guiding me all the way with regards offers and viewings on the property. It's been a long journey due to probate delays. But Sasha and her team have kept me upto date. Despite through no one's fault two sale offers falling through. They continued to market my property with same energy as they did right at the very beginning. Which is rare as often you can get left behind. I am so grateful for the professionalism Connels have shown me through the sale of my late mother's property.... Read more
Seller
3rd Sep 2024 (24 weeks ago)

C Knowles

5/5 Stars
I recently sold my property through Connells. Whilst there were some hiccups during my sale on the buyers side, Connells throughout the progress were excellent; their initial pitch, progress/chasing for updates, their support and the speedy turnaround with finding a second buyer after the initial buyer dropped out last minute. Special shout outs to Sam, Sasha and Robert. I would happily recommend Connells to anyone.... Read more
Seller
12th Aug 2024 (6 mo. ago)

A Kasmi

5/5 Stars
Jordyn Davis-Greene was very kind and extremely helpful throughout the whole viewing process and with all the paperwork that were needed to be completed. Jordyn has got a very positive aura with incredible professionalism and love about her job. Thank you very for helping our family find such a wonderful home.... Read more
4th Aug 2024 (6 mo. ago)

S gittins

5/5 Stars
Just sold our property with Connells Kidderminster. Fantastic service from the start. Sasha came out to value the property she was extremely knowledgable, professional and a genuinely nice friendly person. The entire team were all so friendly and effcient. Special thanks also to Sam you worked wonders to get us completed a great guy. I would have no hesitation in recommending Connells to anyone and if ever needed they would be our go to estate agents.... Read more
Seller
2nd Aug 2024 (6 mo. ago)

Anonymous Homeseller

5/5 Stars
Fantastic service from a great team at Kidderminster. We recently sold our property and right from the start it was very organised and efficient. Sasha came out to value she was very professional and knowledgeable and a genuinely nice person. I cannot fault anyone there. Thank you Sam for all your help in chasing things up. I would definitely recommend Connells Kidderminster to anyone.... Read more
Seller
2nd Aug 2024 (6 mo. ago)

J Jones

5/5 Stars
We couldn’t have asked for a smoother process, thanks to Jordyn! She always kept regular contact and was so lovely. Jordyn was so helpful and was even kind enough to give us a welcome gift! Couldn’t be happier and excited to be renting with Connells for a long time.... Read more
Tenant
28th Jul 2024 (6 mo. ago)

C Marriage

5/5 Stars
Couldn’t be happier with the service and support that we received from Jordyn at Connells! From the first time viewing the property and throughout the process, Jordyn was exceptionally helpful and so lovely! As a first time renter, Jordyn made the experience so smooth and was always easy to reach which was so reassuring. We’re excited to be renting with Connells for a long while :)... Read more
Tenant
28th Jul 2024 (6 mo. ago)

L Smith

5/5 Stars
Due to my circumstances at my previous property beyond my control I had to move out.Jordyn went above and beyond to find me a property to rent that I could move in as soon as possible witch Jordyn did.couldn’t ask for a more pleasant and caring person,so easy to talk to and very helpful with all the matters I had to sort out.you couldn’t ask for a better estate agent.thank you ever so much for your help Jordyn. Definitely 5 star rating from me.regards Luke Smith.... Read more
Tenant
17th Jul 2024 (6 mo. ago)

L Docker

5/5 Stars
After dealing with many other estate agency’s and being continually let down I can honestly say connells Kidderminster is the biggest breath of fresh air ! From the initial home hunting to picking up the keys they have been amazing , giving me peace of mind all is being taken care of and not having to worry about anything at all . Special shout out to Jordyn for the amazing continuous communication , hand over and being so supportive and person centred . Thankyou Connells !... Read more
Tenant
16th Jun 2024 (7 mo. ago)

dani

5/5 Stars
I recently sold my first home with Connells and I couldn't be more pleased with the experience. From start to finish, the entire process was seamless and stress-free, thanks to their professional and attentive team. A special mention must go to Gabriel, who was truly exceptional. He went above and beyond to ensure that every detail was taken care of and that I felt supported throughout the sale. His expertise, patience, and dedication made all the difference, and He consistently kept me informed and reassured. I highly recommend Connells to anyone looking to sell their home. Their commitment to excellent customer service and their impressive market knowledge set them apart. Thank you, Gabriel and the entire team, for making this a positive and successful experience!!!... Read more
Seller
31st May 2024 (8 mo. ago)

N Harrington

5/5 Stars
I have just recently sold my house through Connells and the service received was brilliant.I was kept informed throughout and the process was seamless and stress free. Sasha Beech in particular has been amazing. Would highly recommend.... Read more
Seller
31st May 2024 (8 mo. ago)

S Lowe

5/5 Stars
Jordyn was wonderful in the whole process, friendly and informative.... Read more
31st May 2024 (8 mo. ago)

L Clark

5/5 Stars
Jordyn has been incredible! Communication has been exceptional and nothing was too much trouble. I have used Connells previously and Jordyn has by far been the best agent I have worked with :)... Read more
31st May 2024 (8 mo. ago)

B Homer

5/5 Stars
I enquired about a few properties with Connells kidderminster, spoke to Frazer who was lovely and professional, he answered all my questions and queries about buying my first house, really excited to find my first home!... Read more
Buyer
31st May 2024 (8 mo. ago)

E D

1/5 Stars
I wouldn't trust Connells to run a bath, let alone assit with the purchase of a property! We chased other parties so much that we deserved a job there! Zero urgency just constant phone calls to make sure certain actions were finally being carried out! All for a purchase that took nearly a year to complete ????... Read more
Buyer
20th May 2024 (8 mo. ago)

Anonymous Homeseller

1/5 Stars
6 months on the market 1 viewing No communication from connells at all... Read more
Seller
14th Mar 2024 (11 mo. ago)

A Taylor

1/5 Stars
Contacted these guys several times to view properties. I am cash buyer but they never got back to me. Understand if somtimes you miss a message but this on several properties now. So I dont bother looking at properties if listed by Connells.... Read more
Buyer
3rd Mar 2024 (11 mo. ago)

M Coles

5/5 Stars
We have recently being dealing with Danielle at the Kidderminster Banch regarding letting a new home. From start to finish she has been brilliant , from showing us round to keeping us informed to where we were at and any additional information needed she was there! Danielle thank you for all your help and I would also like to thank Nina for your help to. We are so excited to move into our new home. Thank you Michelle and Darren Coles... Read more
Tenant
4th Feb 2024 (1 year ago)

N Myles

5/5 Stars
All the team are so.professional and very understanding About my needs. Many thanks Mr Nicholas myles I... Read more
13th Dec 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
First thing to point out is they managed my expectations resulting in the best price to go to market, Rob gave himself a deadline to get it sold in under 12 weeks, he managed to do it in half the time achieving 98.5% of asking price! I think what helped is the photography & the video walk-through we so good I felt like keeping the house myself!! :D... Read more
Seller
26th Oct 2023 (1 year ago)

J Willson

5/5 Stars
Absolutely amazing customer service. Sam and Rob were both such a great help - understanding, patient and persistent and did everything they could to get my sale through. Sam went out of his way to get a very slow and unresponsive solicitor moving and was always professional, friendly and helpful and kept me updated! Thank you!... Read more
Seller
20th Oct 2023 (1 year ago)

W Jeavons

5/5 Stars
Great experience, staff very helpful.... Read more
17th Oct 2023 (1 year ago)

J Greet

5/5 Stars
Manager very helpful, would certainly use this branch when selling my property.... Read more
Seller
16th Oct 2023 (1 year ago)

K Duggan

1/5 Stars
Didn't show up for valuation then when I rang bloke put phone down on me! Rude.... Read more
Seller
13th Oct 2023 (1 year ago)

J Lockwood

1/5 Stars
Rude staff.... Read more
13th Sep 2023 (1 year ago)

T Polar

1/5 Stars
Awful estate agents, incredibly rude staff.... Read more
13th Sep 2023 (1 year ago)

Anonymous Tenant

5/5 Stars
James was very efficient and professional. I had 2 viewings with him and he was always on time. He took time to show me the different properties he was never in a rush and would explain everything he knew about the property and the area. The whole process up until I got the keys to my new home was so smooth one with no hiccups. He frequently updated me on progress via emails and phone calls. I have already recommended James to my colleagues looking for properties to rent. I was also impressed with the rest of the Kidderminister office whenever James was not available in the office there was always a friendly person to assist. Well done Connells.... Read more
Tenant
31st Jul 2023 (1 year ago)

K Poznanskiy

5/5 Stars
The best agency! We had a deal with James, and I can say he is perfect at what he does. He sorted out all our questions, and all we need to do is wait and get the key! Thanks so much; highly recommend!... Read more
31st Jul 2023 (1 year ago)

R Barton

3/5 Stars
Fees are 4 x times Purple Bricks so didn't pursue any further... Read more
30th Jul 2023 (1 year ago)

T Clarke

5/5 Stars
I would highly recommend Jessica (mortgage advisor) at Kidderminster. So helpful, friendly and professional. She cares about getting you the best deal, she's checked in with me all through the process to ensure everything was progressing smoothly.... Read more
22nd Jun 2023 (1 year ago)

J Burton

5/5 Stars
Just want to give everyone at connells Kidderminster a great big thank you as Jessica was so helpful sorting and giving me advice on my mortgage and sasha came round to do my evaluation and was very professional and helpful .Will always use there services they provide before any other competitor ...thanks connells... Read more
19th Jun 2023 (1 year ago)

S K

1/5 Stars
If you've got bad neighbours who are loud and inconsiderate in every possible way and Connells are the middle men with the rent. Don't bother asking for any advice or help, because they don't care. As long as they get their money, they're happy to do nothing.... Read more
Tenant
17th Jun 2023 (1 year ago)

D Bradshaw

5/5 Stars
Brilliant night last Saturday. Live band The Black Country Guys made the evening for us.... Read more
3rd Jun 2023 (1 year ago)

J Hildred

1/5 Stars
In my recent experience of trying to sell a property with Connells, unless you chase them for updates, nothing will happen with your sale if there are any unforeseen issues. I found out early on that weeks and go by without any checks that all was progressing as it should be. This meant in my case the sale ended up failing as it had been going on for several months before the buyer pulled out. If they had been doing what they were incentivised to do, I am certain the sale would have completed. Have moved my property to another provider to hopefully have a better experience.... Read more
Seller
25th May 2023 (1 year ago)

D Whitehouse

5/5 Stars
Jessica did an amazing job of looking after us during our house purchase. We had loads of questions and she answered them all. About a month before completion, she got in contact to let us know there was a better deal available and got us switched onto that, saving us over £50 a month. She made what we thought was going to be a scary experience an absolute breeze. Thank you Jessica from Dell & Becky... Read more
Buyer
24th May 2023 (1 year ago)

W Booth

5/5 Stars
When finding a mortgage as a first-time buyer, Jessica Smith at Connells could not have made my life easier. Every step of the way she explained things thoroughly and did so in a friendly and easy-to-understand manner. As I'm not local to Kidderminster, we undertook the whole process via phone and email and at no point did I feel that put me at a disadvantage. Jessica would regularly check in with me on the progress of the purchase and continued to keep an eye out for the best deals right up to completion. Everything was a breeze and completely took the stress out of finding the right mortgage. Thanks, Jessica!... Read more
Buyer
17th May 2023 (1 year ago)

S George

5/5 Stars
We recently brought our first home through Jessica Smith, a mortgage manager at Connells estate agents Kidderminster. She was honestly outstanding throughout the entire process and provided the best service we could ever have. We had communicated with Jessica for over a year before hand but put our search on hold while we got married. We returned to Jess in January 2023, went through the whole process and managed to move into our home only 3 months later in March 2023. She is very reliable, punctual, friendly, professional and just amazing at her job! I honestly can't praise her enough, she is worth her weight in gold and so much more. She helped with finding the best mortgage for us, submitted our application, sorting home and contents insurance, life insurance, she liaised with our solicitors whenever we needed her too and constantly asking if there is anything else she can do for us. She provided the best advice and even if their was something outside of her expertise she pointed us in the right direction. Purchasing a house is a very long and stressful process but Jess really took the weight off. On our day of picking up the keys, we had not heard anything from Shipways to let us know they were ready to be picked up. So we called Jess and she sorted it out with haste for us! She contacted anyone and everyone to help us. On the day where we needed to notify our house insurance of contract exchange, Jess was off work that day but she still spent her time and speedily sorted it out for us after a quick email even on her day off! She really went above an beyond. Connells have a diamond in Jess. I highly recommend her services, especially if it's your first home like us. We would give her 100 stars if we could. Thank you so much ??... Read more
Buyer
29th Apr 2023 (1 year ago)

J Rigby

5/5 Stars
Jess was such an important part of my house journey, I genuinely couldn’t have done it without her. She is very informative and cared about my experience, she made sure to check in every few weeks to see how things were progressing. As a first time buyer I was quite anxious about the whole process but Jess answered any worries I has. The whole team at Connells Kidderminster have been so welcoming, thank you!!... Read more
Buyer
22nd Apr 2023 (1 year ago)

T cook

1/5 Stars
Phone connells a few times askin just 2 give me abit more time as my flat I'm buying is still goin through as I'm renting the last 5 yrs .Callum is attitude stank ...????... Read more
Buyer
11th Apr 2023 (1 year ago)

N Hughes

5/5 Stars
Jess (Mortgage Manager) is a fantastic asset to Connells! From start to finish she has supported us through the Mortgage Process and kept us up to date. She's even gone out of her way to explain things in simple terms so that I could understand the Mortgage Process and information from the Solicitors as Mortgages make me feel overwhelmed as there is alot of terminology that I can't understand, But having Jess walk us through everything has been fantastic and really appreciated. We wouldn't of been able to do this without her, and honestly thank her so much for going above and beyond to support us in everything. We look forward to working with her again in the near future when it's time to Remortgage, so please Jess don't go anywhere haha! Many thanks, Naomi & Simon... Read more
5th Apr 2023 (1 year ago)

R Jose

5/5 Stars
Thank you connells group for your support and help to get my new accomodation very faster,all the best for the team who all are working with connells ,I had good experience with them ,once again thank you ,good luck... Read more
Tenant
7th Mar 2023 (1 year ago)

C Dyson

5/5 Stars
Would highly recommend Jessica, she was the most competent person in our transaction. She was always asking if there was anything she could do to help move the transaction along. She was happy to give any advice even if it strayed outside of her field. After having to switch to Connels after being let down by another mortgage broker she made the process of getting the mortgage so simple and stress free. Could not recommend enough.... Read more
23rd Feb 2023 (1 year ago)

D Sirakova

5/5 Stars
We recently completed our house purchase and we used Jessica as a mortgage advisor from Connels. I cannot recommend her enough, from start to finish she was absolutely amazing- nothing was too much trouble and she was always on hand with an information or advice if needed. Communition was brilliant, always responding to emails and phone calls within an hour. I can highly recommend her and wecate looking forward to working with her again.... Read more
Buyer
23rd Feb 2023 (1 year ago)

Anonymous Home Buyer

5/5 Stars
We recently used Connels mortgage advisor -Jessica and she has been outstanding! From start to finish she was always on hand with information, advice and nothing was too much trouble. Communication was brilliant, always got an email reply or phonecall within 2 hours. She was recommended to us by friends we can highly recommend her too... Read more
Buyer
18th Feb 2023 (1 year ago)

srspower

5/5 Stars
Jess has given me a great deal of help since buying my first house. Five star service!... Read more
Buyer
17th Feb 2023 (1 year ago)

A Smith

5/5 Stars
Very pleased with the process to date with Connells. We could have opted for a cheaper option, however we were swayed by the professional and personal approach, along with the feeling the agents were completely supportive and offered excellent advice.... Read more
14th Feb 2023 (2 years ago)

N Foxall

5/5 Stars
I have rented via Connells in Kidderminster for sixteenth months from October 2021. My experience has been nothing short of 5 star. From the processing of the initial application to serving my notice period, the entire team were professional and their timing was impeccable. I highly recommended them to others.... Read more
Tenant
3rd Feb 2023 (2 years ago)

L Rock

5/5 Stars
Myself and my partner have just purchased our first house, with the amazing help from Jessica Smith at Connells. From start to end our journey at connells gave us nothing but great communication, support and insightful advice. Jessica was always happy to answer my 'silly' questions and was never too long to reply. I was never in doubt with any part of the process thanks to Jessica always happy to go through any queries. Being first time buyers, our knowledge was minimal but Jessica made this the least stressful we could have ever imagined which we are so grateful for, the process itself was done in a great time frame, I never felt questions weren't answered/ things taking too long and Jessica was always on the ball. We are now comfortably in our new home and recieved a lovely welcome starter pack from Jessica at Connells. If anyone is searching for a mortgage advisor, I definitely recommend Jessica at Connells, she will get you through the process fantasticly.... Read more
Buyer
2nd Feb 2023 (2 years ago)

C Morris

5/5 Stars
Jessica Smith who dealt with our mortgage at Connells has been amazing. She's been so diligent in everything that she has done for us, and I can't praise her enough. It has taken a huge stress off our shoulders knowing that she's been there to help us through every step. Thank you so much Jess!... Read more
Buyer
17th Jan 2023 (2 years ago)

R Newman

4/5 Stars
Would really recommend Jessica, the mortgage adviser at Connells Kidderminster. We had spoken to 4 or 5 others (from different Estate Agents) and from the initial contact Jess was by far the most pro-active and keen to win our business. We had a plan to buy a couple of properties into our company and therefore a more complex process than buying as an individual. Jess was knowledgeable and helped us avoid any issues that could have slowed or stopped the process. The additional benefit was noted as we were buying properties Connells were selling agents for and Jess was able to help bridge the communication between sales, rent and mortgage. Highly recommend and thanks.... Read more
Buyer
13th Jan 2023 (2 years ago)

S O'Neill

5/5 Stars
My Mortgage advisor Jessica has been superb, friendly and warm throughout the whole process, regular check ins and available for questions. Have found the whole process of buying a house a lot more comfortable by having this support. Thank you!!... Read more
Buyer
11th Jan 2023 (2 years ago)

M Grazier

5/5 Stars
Bought our first house through Connells and the whole team were AMAZING, they helped us through all the new and confusing information and they were lovely. Jess the mortgage advisor was an absolute god send and has helped us every step of the way with the mortgage and is always there to talk through anything that we need! Can’t recommend the whole team enough!... Read more
Buyer
9th Jan 2023 (2 years ago)

A Furtak

5/5 Stars
The best service we could ever have. Very good advice, advisor available even after working hours. Always everything on time, checked. I highly recommend it when buying a home. Always the customer first. They always have time for you. I believe they deserve more than five stars. Initially, I was dealing with another advisor from another agency and I know that the change I made to Connels was the best decision in my life.... Read more
Buyer
17th Oct 2022 (2 years ago)

R Harrison

5/5 Stars
Jess was absolutely brilliant throughout the whole process of our move! Always there on the phone when we needed her and supported us with all the stressful bits! Highly recommend!????... Read more
28th Sep 2022 (2 years ago)

V Mathews

5/5 Stars
Just recently let a property through Connells with Tina who made me feel calm, informed and ready to move in to my first home. The 'welcome' box on the day of picking up the keys is a lovely touch.... Read more
Tenant
30th Aug 2022 (2 years ago)

D Ashcroft

5/5 Stars
We have had a very positive experience from Connells. Sacha has been particularly good, she is very efficient and keeps us up to speed with the sale of our houses. I would definitely recommend them 100%... Read more
Seller
23rd Aug 2022 (2 years ago)

C Talbot

5/5 Stars
Nina and the rest of the Lettings Team at Connells have been very helpful and informative with helping me and my boyfriend find our first property. They were thorough and professional throughout and always always available via phone or email if we had any questions or needed any help.... Read more
22nd Aug 2022 (2 years ago)

W Brown

2/5 Stars
To be honest we were very disappointed the property was on the market for £230.000 yet we offerd £242.000 and we were promised returning phone calls and always needed to chase. YET THE PROPERTY IS STILL ON THE MARKET FOR £230.000 EXTREMELY UNUSUAL... Read more
21st Aug 2022 (2 years ago)

L Harding

5/5 Stars
Rob & Jess at connells in Kidderminster have been amazing during this whole process. Jess couldn’t have been more helpful she went above and beyond too help even with the million speed bumps on the way, I couldn’t recommend these guys enough even if I tried especially for all mortgage related needs !... Read more
8th Aug 2022 (2 years ago)

C Whitehouse

5/5 Stars
We went in to Connells to look for houses to let and straight away, you felt that nothing was too much trouble and understood what we were looking for. The service with have received from Nina and Callum has been exceptional from start and finish, very friendly, communication was outstanding, We would highly recommend. We would like to say a big thank you.... Read more
29th Jul 2022 (2 years ago)

N Corbett

5/5 Stars
My experience was fine.... Read more
29th Jul 2022 (2 years ago)

A Harper

5/5 Stars
Very helpful would recommend them very good service... Read more
28th Jul 2022 (2 years ago)

G Sinclair

5/5 Stars
Jessica, the mortgage advisor from Connells Kidderminster was instrumental in getting my (quite complex) house purchase completed. She was super helpful throughout, and was consistently available over the phone and email when I needed advice or when the situation was changing. Their mortgage services aren't the cheapest for a first time buyer, but you pay for lifetime membership to their brokerage services, so its a good investment. The fact you're paying a fee also means you know you're being presented the best deals for you, rather than the lenders offering the best commission to the brokers. Will definitely be returning to use Jessica's brokerage services the next time I move, and would wholeheartedly recommend her to others.... Read more
27th Jul 2022 (2 years ago)

S Elizabeth

5/5 Stars
Would really recommend Jessica Shepherd, the mortgage manager at Connells Kidderminster. She was brilliant at helping me to navigate the first-time buyer madness; always at the end of the phone or an email away and explains everything really clearly. Couldn't be more grateful!... Read more
26th Jul 2022 (2 years ago)

J Keenan

5/5 Stars
Thank you to jess and the rest of the staff who helped me get my first home, good estate agents.... Read more
13th Jul 2022 (2 years ago)

L Rowe

5/5 Stars
Jess was fabulous from start to finish with our mortgage needs, she was so informative every step of the way so we knew exactly what we were heading into and our options. She was great at checking in with us and helping when needed during a very long and stressful chain. We would 100% recommend this connells branch, expecially Jess' mortgage services, without hesitation. Thank you so much!... Read more
10th Jul 2022 (2 years ago)

R A

3/5 Stars
Edited review. When I first went to buy a property, they wernt the easiest with putting an offer through, trying to get you to speak to there morgage advisor etc, initially got me very irritated, I wasnt going to offer on another of their properties but we found a lovely place & put an offer in, took absolutely ages to get a response eventually but we managed to secure the place. It was ok, some good, some not so good, I really felt it depended who was on the other end of the phone at times. Decent company but not thrilled.... Read more
Buyer
28th Jun 2022 (2 years ago)

G Jones

5/5 Stars
Absolutely chuffed to bits with Connells estate agents, especially Callum who is very professional and helpful, and went above and beyond to get me into my rented property. So impressed how quick and efficient he was and would highley recommend using Connells to anyone. 5 Stars... Read more
22nd Jun 2022 (2 years ago)

T Davies

5/5 Stars
We have just recently rented a property through Connells in Kidderminster and they have been great throughout. We were looked after by Callum, he was really friendly, professional and very informative and responsive with his correspondence. Nothing was too much trouble and he worked around our busy schedule to make everything happen promptly and smoothly. Very pleased with the service thus far!... Read more
21st Jun 2022 (2 years ago)

J ali

5/5 Stars
I recently bought the new house and also I’m first time buyer I was struggling to get the mortgage but at Connell agent there is Jessica Shepherd mortgage broker she helped me to get the mortgage in only just few days my experience was so wonderful I m so happy and also she have great communication skills So I would recommend to other peoples to get help from Jess if they are struggling for right mortgage. Thanks Jawad Ali... Read more
Buyer
26th May 2022 (2 years ago)

E Virje

5/5 Stars
A big thank you to Jessica who helped us purchase our first home. It was extremely important to us as first time buyers to have someone who answered all our questions and found us the best deal for our mortgage. Thanks again, Jess.... Read more
Buyer
25th May 2022 (2 years ago)

P Moretti

5/5 Stars
Jessica Shepard, mortgage manager at the branch. Absolutely great work ethic and always at the other end of the line ready for a question I have to ask! Jessica, you are a great help and would recommend to everyone!... Read more
23rd May 2022 (2 years ago)

D monahan

5/5 Stars
Callum was excellent and helped me find the perfect property to rent... Read more
Tenant
19th May 2022 (2 years ago)

S parker

1/5 Stars
One word! Avoid! Far better estate agents in Kidderminster. If I could give them a zero I would! Forget location location location…it should be about communication communication communication! Continuously had to chase for any for updates! Full of promises! Will never use again!... Read more
15th May 2022 (2 years ago)

M Lamb

5/5 Stars
Jess was absolutely incredible. She was so helpful and friendly at every step of helping my wife and I to buy our first home. She went above and beyond in making sure our needs were met, and ensuring we were able to understand every process. I'm so glad we chose Connells... Read more
Buyer
7th Apr 2022 (2 years ago)

M Wood

5/5 Stars
I cannot thank Nina and Callum enough for all there help. Went out of there way to find us a home whilst I was heavily pregnant and needed to move ASAP. Quick and efficient from start to finish, we couldn’t be happier in our new home!... Read more
Tenant
23rd Feb 2022 (2 years ago)

Anonymous Tenant

5/5 Stars
Nina and Callum were excellent. Between them they facilitated a smooth transition into the rental property. They were brilliant... Read more
Tenant
14th Feb 2022 (3 years ago)

M Monahan

5/5 Stars
Callum and Nina were fantastic when helping me move into my new rented accommodation,, couldn’t ask for anything more!!... Read more
Tenant
8th Dec 2021 (3 years ago)

Larissa

5/5 Stars
Nina & Callum went above & beyond to help me & my partner rent our first home. Very professional & friendly, always keeping us up to date and helping with our questions. I highly recommend Connells! thanks so much guys!... Read more
Tenant
30th Nov 2021 (3 years ago)

M Greenhow-Jones

5/5 Stars
Ali from the Kidderminster branch was amazing! He went above and beyond to accommodate us with viewings on such short notice, gave us helpful advise and couldn’t have done enough for us. Thank you Ali for helping us on our journey to finally becoming home owners! Madiya & Alex ????... Read more
Buyer
26th Nov 2021 (3 years ago)

S Harvey

2/5 Stars
Did not keep me up-to-date with things.... Read more
6th Nov 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
A big Thank You to Connells of Kidderminster for a quality service. I recently rented a flat and their attention to detail was impeccable. A young man called Callum Hall supported me and he was extremely professional. The whole transition was simple and stress free. Many thanks!... Read more
Tenant
2nd Nov 2021 (3 years ago)

J Lucas

4/5 Stars
Decent service... Read more
15th Jul 2021 (3 years ago)

C Kilvington

2/5 Stars
Dan the manager is a nice guy but was disappointed with whole process. Wouldn't recommend to anyone that wasn't a first time buyer.... Read more
Buyer
18th May 2021 (3 years ago)

Gill

5/5 Stars
Friendly helpful staff who know their job... Read more
2nd May 2021 (3 years ago)

A Crisp

5/5 Stars
We are currently on our 3rd private let through Connells due to outgrowing previous homes and couldn’t be happier with the service, both Nicole and Kayleigh have always been both professional and supportive whenever we have contacted them.... Read more
Tenant
2nd Apr 2021 (3 years ago)

J Green

5/5 Stars
Recently bought our house with Connells, working with Ali, which was always a pleasure! Ali always reacted quickly to any queries and to arrange viewings when we needed them. Ali really made buying our house a great experience. Thank you to him and Connells!... Read more
Buyer
30th Mar 2021 (3 years ago)

P Baldwin

5/5 Stars
We sold and bought through Connells, after being let down by another agent. Dan and Ali were professional throughout and kept in regular contact with us at each step of the process, nothing was too much trouble. They offer a fantastic service and are a great team to deal with, thank you Connells ????... Read more
Seller
29th Mar 2021 (3 years ago)

M Arthurs

5/5 Stars
Highly recommend Connells Estate Agents, Kidderminster. In Particular, Tom M was brilliant in communication and giving us updates or chasing information we required, made the whole process a lot less stressful! Thanks you to the whole team for their professionalism and help when needed.... Read more
21st Mar 2021 (3 years ago)

M Baldwin

5/5 Stars
Excellent service and staff, could not of asked for a better service. Above and beyond..... Read more
15th Mar 2021 (3 years ago)

S Hemmings

5/5 Stars
Excellent and efficient customer service!... Read more
12th Mar 2021 (3 years ago)

J lloyd

5/5 Stars
Tom Mason helped our dreams come true he was amazing we can't thank you enough. Thank you Tom... Read more
10th Mar 2021 (3 years ago)

R Day

5/5 Stars
We have just moved into our first home together and we dealt with Tom Mayson and I cannot praise him enough, he was amazing through everything and was always available whenever we needed him he made the whole process relatively stress free we called every week and he made us feel at ease, I would recommend connells but more than anything I would recommend Tom to anybody he was fantastic we are very grateful to him for everything.... Read more
Buyer
9th Mar 2021 (3 years ago)

R Sanders

5/5 Stars
What a great team. Thank you for all of your assistance over the past months. Hard working, friendly and professional team and organisation. I would unreservedly recommend Connells. Excellent- thank you... Read more
18th Feb 2021 (3 years ago)

T Williams

1/5 Stars
highly unprofessional staff - don't appear to have any understanding of the law and if they do, they don't care if they break it. As long as they are getting paid that's all they care about. Unscrupulous people - avoid at all costs.... Read more
16th Feb 2021 (3 years ago)

C Cox

5/5 Stars
I would not hesitate to recommend Connells to anyone. A big thank you to the whole team but In particular Tom. M, Dan and Ali in the office. From the moment Dan arrived to value the property, I immediately felt at ease in comparison to previous agents. The informed and non pushy approach, as well as competitive pricing, was the main factor in us deciding to proceed with Connells. Tom was our main point of contact throughout and was an absolute delight to deal with. I also often spoke with Ali on the phone who never failed to have a cheery disposition. Overall, a credit to the Company. I will definitely be in touch when we're ready to sell our next property.... Read more
Seller
12th Jan 2021 (4 years ago)

B Hornsby

5/5 Stars
Quick to act on instructions. Pleasant staff... Read more
6th Dec 2020 (4 years ago)

J Brighton

5/5 Stars
Connells have really helped me through my house sale & purchase, very quick and informative responses.... Read more
Seller
17th Nov 2020 (4 years ago)

C Baker

5/5 Stars
Ali was really helpful in pushing the sale through. Always there when I needed him and does what he says he will do. Great experience - recommend 100%. Thank you.... Read more
Seller
16th Nov 2020 (4 years ago)

G Birch

5/5 Stars
Again back with Connells, the team at Kidderminster have been amazing arranging a new property for us after the property were in was sold, new letting agents were poor, so we contacted Nicole and Kayleigh and they were fantastic. We couldn’t be happier with the house we are in and we appreciate the teams work under the time limit.... Read more
Tenant
6th Oct 2020 (4 years ago)

lee

5/5 Stars
Katie is great, she is so helpful and friendly. She's a great asset to the company. Thank you Katie... Read more
6th Oct 2020 (4 years ago)

G Williams

5/5 Stars
I would like to leave a review for Nicole & Kaylie in particular at this branch - The service and help from both has been fantastic. I have had to move county urgently due to family health issues and they have both gone above and beyond to help me. Everything has been completed in the shortest of times with the least amount of stress, which has been an absolute god send given my current situation. I cannot recommend this branch and these particular staff members enough and will be ever grateful for all of their help during this very stressful time in my life. Thank you. Gareth... Read more
Tenant
25th Jun 2020 (4 years ago)

E Davis

5/5 Stars
Myself and my partner would personally like to give Laura the biggest thank you. She has been with us from start to finish with our first mortgage and made us at ease every time she called for updates. I was one of those annoying customers that rang constantly, hats off to her as she was always so bubbly, professional and polite to me. She was so efficient with her responses and was even there throughout the corona virus. Couldn’t be more grateful for our experience with you. Prepare for a massive hug when we collect our keys. Thanks again Emily And Matt X... Read more
Buyer
16th Jun 2020 (4 years ago)

K P

5/5 Stars
I would highly recommend Dan and his team at Kidderminster office. They have been so helpful, professional and pulled out all the stops to get my mum's house sold. We asked for a valuation some time before we were in a position to sell and they were not at all pushy. They waited until we were ready. They had a lot of pre-prepared information when they came so that we could make an informed decision and once actioned did everything they could to get as many people to see the property in a short space of time as they could, looking after my mum's best interests. Although things were halted a little by the Covid 19 issues, they kept us informed all the way and checked up after the sale. Very impressed.... Read more
Seller
3rd Jun 2020 (4 years ago)

T Vincents

5/5 Stars
Efficient, friendly and pro-active. I recommend them... Read more
19th Feb 2020 (4 years ago)

N Gadd

5/5 Stars
Excellent service, support and responsiveness through the entire process. Well done!... Read more
5th Feb 2020 (5 years ago)

L Walker

1/5 Stars
If i could give a zero rating i would. Appalling customer service. No replies to urgent phone calls .... Read more
1st Feb 2020 (5 years ago)

I Fielding

1/5 Stars
The service provided by Connells in the renting of the property we are in has been nothing short of incompetent and pathetic. The contracts side have made mistake upon mistake. To such an extent we have two contracts on force. We get letters from the debt collectors saying we are not paying our rent yet a fully working bank standing order is in force? The costs they demand even if we had a 5 star service are outrageous to us and the owner. Spent hours on the phone and e mails galore to them yet nothing changes. Incompetent beyond belief.... Read more
Tenant
1st Jan 2020 (5 years ago)

T Jewkes

5/5 Stars
Having recently rented a flat out through Connells in Kidderminster I have to say that the service from start to finish has been exceptional. We dealt mainly with Kayleigh and right from the start of the process she kept us fully informed with progress on the prospective tenants application, along with ensuring we were kept up to speed with what we needed to do to get the property ready for the tenants in what was quite a short timescale, so as to ensure we didn't have a vacant property over the Christmas and winter months! Would highly recommend them if you are a landlord with property in and around the Kidderminster area!... Read more
Landlord
18th Dec 2019 (5 years ago)

K Shop

5/5 Stars
Connells Kidderminster got the job done and achieved a higher price than we were initially expecting prior to valuation. Dan the manager is very professional but approachable and has a keen eye when it comes to bucking the trend regarding valuations and actually achieved close to his price so was not unrealistic. Laura our negotiator was on the ball and followed things through to the end with again a professional and friendly approach. We had our ups and downs throughout due to other buyers messing around throughout the sale then pulling out but this was dealt with and we have now happily completed. Thank you.... Read more
Seller
21st Nov 2019 (5 years ago)

H Pars

5/5 Stars
Very helpful throughout our whole experience of purchasing our first home. Special thank you to Laura who personally dealt with everything for us.... Read more
Buyer
7th Nov 2019 (5 years ago)

O LJ

5/5 Stars
Renting through Connells was fantastic! Our landlord was lovely (seriously!) and they were so helpful in the lead up both the move in and the move out! An extra big thank you to Charlotte who made everything seamless and was great at communicating everything to us.... Read more
Tenant
22nd Oct 2019 (5 years ago)

C Stockman

5/5 Stars
Helped us find the perfect house and could not help enough.... Read more
Buyer
30th Sep 2019 (5 years ago)

P jones

3/5 Stars
Friendly and helpful... Read more
13th Sep 2019 (5 years ago)

N Edwards

5/5 Stars
Very prompt service friendly staff and swift result , at a very reasonable price... Read more
10th Sep 2019 (5 years ago)

J Costello

1/5 Stars
Confirmed booking for house viewing in Kidderminster today. No one arrived to show us round. Connected staff at Connells who said someone had phoned in sick this morning and the viewing had been cancelled. We didn’t receive a phone call or email to let us know. We had drove from Birmingham, what a wasted day! Very poor practice!... Read more
7th Sep 2019 (5 years ago)

A Crisp

5/5 Stars
Lettings girlies are lovely and helped us both find a new flat and then our new house :)... Read more
Tenant
30th Aug 2019 (5 years ago)

S Newman

1/5 Stars
Not sure how Connells has a high percentage of good reviews, I went in there gave my details was promised a phone call by the lettings team as they were out on a viewing which was fair enough, never recieved phone call rang them to find out why I did not get a phone call and was told they had been back but now had gone out again so looks like they couldn't be bothered, I definitely won't be using them or recommending them. The only reason it was incorrect was your staff did not listen properly maybe you should be finding out the truth rather than saying we gave you wrong number?... Read more
Landlord
27th Aug 2019 (5 years ago)

LSO

5/5 Stars
Prompt and brilliant service... Read more
19th Aug 2019 (5 years ago)

E Inufusa

5/5 Stars
I've been looking for a house to buy for a long time. Not many estate agents listened to me seriously. Most of them are busy and didn't care personally. Only Laura Connells Kidderminster office listened to me and called me back many times to help me to find a new house. She is a very reliable, kind and thoughtful person. When viewing a house, Laura and Beth are always happy to help.... Read more
Buyer
16th Aug 2019 (5 years ago)

A Ford

5/5 Stars
Connells were helpful they couldn't do enough to help , went above and beyond to make appointments .Excellent Team , very friendly & very professional .... Read more
14th Jul 2019 (5 years ago)

L Carter-Sheckleford

5/5 Stars
Kayleigh Barron and Charlotte Blount, Go above and beyond for your letting needs.... Read more
Landlord
11th Jul 2019 (5 years ago)

L Holley

5/5 Stars
We have recently moved into a property that was To Let with Connels. We had Kayleigh come to show us around the property. We decided there and then that we wanted it. So we filled out an application form. From then on Kayleigh was amazing. We couldn't have done it without her. She was so down to earth and friendly but professional too. She made the whole process so easy. Everything was done very quickly and I was very impressed with the service Connells provided. If we were to move house again I would definitely, without a shadow of a doubt go back to them. We bought Kayleigh flowers to say thank you for the wonderful job she did. We appreciated it more than she could ever know. I will be recommending her to anyone who asks. Now we are all settled in our new home and we are happier than ever!... Read more
Tenant
18th Jun 2019 (5 years ago)

X nina

5/5 Stars
Professional service and all efficiently done! Thanks!... Read more
18th Jun 2019 (5 years ago)

R Hughes

5/5 Stars
A very painless experience, friendly and helpful from day 1. Our main contact, Kayleigh Barron, was excellent in every aspect of our day to day requirements and went out of her way to make appointments suitable for Pamela, the lady taking on the rental agreement.... Read more
Tenant
16th Apr 2019 (5 years ago)

C Barratt

5/5 Stars
Kayleigh was great through the whole process - only criticism I have is the cleaners didn't follow on from the service Connells provided and although the painting and decorating was completed to a great standard the clean was not, overall on Kayleighs part a great and stress free experience. Thank you... Read more
5th Apr 2019 (5 years ago)

S Mahoney

5/5 Stars
Very professional and helpful. Always kept me informed on progress.... Read more
20th Mar 2019 (5 years ago)

D Andrews

5/5 Stars
A very friendly, professional and efficient team that I would recommend to anybody.... Read more
27th Feb 2019 (5 years ago)

C Rigby

5/5 Stars
Lettings girls are golden... Read more
Landlord
13th Feb 2019 (6 years ago)

R Jenkins

5/5 Stars
We been through Connells twice now staff our so helpful and caring and would recommend :) had a few issues at the previous property which was sorted as quickly as it can be but reassured on our next property it will be perfect for when we move in :)... Read more
Tenant
22nd Jan 2019 (6 years ago)

G Salsby

5/5 Stars
Very good service all round from Connells in Kidderminster. We can especially recommend Dan who is the Branch Manager. Every step of the way he assisted us with any queries or problems and most certainly went above and beyond throughout the whole process. Very efficient and professional!! 5 star service!! Thank you!!... Read more
20th Jan 2019 (6 years ago)

D Ratcliffe

4/5 Stars
Great friendly team... Read more
18th Jan 2019 (6 years ago)

S Bruce

5/5 Stars
Fantastic service, smooth and efficient. Good work Charlotte and Kayleigh. I would highly recommend.... Read more
6th Dec 2018 (6 years ago)

J Hatton

5/5 Stars
Dan and the team were very helpful, all questions answered and helpful tips about what to do along the way. The professional photographs of our property showed it off to it's best. Would used Connells again and have already recommended them to my friends.... Read more
Seller
28th Nov 2018 (6 years ago)

A Hatton

5/5 Stars
Connells have been very professional throughout the whole process. The branch manager Dan was particularly knowledgeable and hands on. We would have no hesitation in using Connells again and recommending them to others. The premium photo pack also helped us sell very quickly. We had 11 viewings in 3 days and 6 firm offers...…..brilliant !... Read more
Seller
19th Nov 2018 (6 years ago)

A Erhan

5/5 Stars
Thank you so much to Rosie Grainger , And all the staff from Connells estate . With out you all your help, we thank you again xx... Read more
15th Nov 2018 (6 years ago)

J St

5/5 Stars
I have bought the property with Connells help/offer and now it is let by Connells too. Very friendly, professional service. It worth to recommend Estate Agent. Thanks to all of you from Kidderminster office for your all help.... Read more
Landlord
13th Nov 2018 (6 years ago)

K Hobday

4/5 Stars
Helpful staff.... Read more
22nd Oct 2018 (6 years ago)

R Cornish

5/5 Stars
Always used Connells Lettings and not once had an issue with the let or the staff. Great team. Very proactive and great tenants.... Read more
Landlord
3rd Aug 2018 (6 years ago)

J Slater

5/5 Stars
I have just sold my house using Connells Kidderminster and have to say that they dealt with everything brilliantly from start to finish. It was a big step for me and they have been re-assuring and helpful right from when they initially viewed my house, right up to completion. I would definitely recommend them and use them myself again in the future. Also, Rosie, the Mortgage Advisor, was super, she advised on the best mortgage for me and guided me throughout the whole process. Thank you Connells :-)... Read more
Seller
30th Jul 2018 (6 years ago)

J Hoskins

1/5 Stars
Slow and unresponsive. Don't let out your property through this agent!... Read more
Landlord
24th Jul 2018 (6 years ago)

G Childs

5/5 Stars
Me and my husband are currently going through the mortgage process and awaiting our keys, exchange of contracts, Rosie helped us with this, and I highly recommended her. We are first time buyers, Rosie happily put our ‘bids’ in throughout the day contacting us on the progress, and was happy to help with whatever I needed I was emailing her most days asking questions she had probably already answered but i needed to ask again for myself, she was more than happy to help! And professional but was happy to have a laugh and put at ease through the appoiments we had with her! She is great, book to speak to Rosie for a mortgage!... Read more
Buyer
20th Jun 2018 (6 years ago)

J Stone

5/5 Stars
Amazing service, super friendly took me and my partner through everything and always had time to help us if we popped in, emailed or phoned them. As first time buyers we couldn’t faul them... Read more
Buyer
14th Jun 2018 (6 years ago)

D W

5/5 Stars
Never had an issue with the Lettings girls in the kidderminster office. Very friendly and always happy to help.... Read more
Landlord
9th May 2018 (6 years ago)

countjon1991

5/5 Stars
Rosie helped us with our mortgage from start to finish. She was brilliant and very helpful and always happy to answer any questions we had, no matter how small. Would 100% recommend... Read more
18th Apr 2018 (6 years ago)

C Jones

4/5 Stars
Lettings - Connels were straight forward and really helpful and pleasant. Easy to get to know with a personable approach. Efficient and always keep in contact. The only negative thing i have to add is that the deposit return system needs to be simplified. Used two different companies then their lettings department then their accounts department. Took 3 times longer than should have done. Forms not sent off to landlord in a timely fashion. Had to chase them for the return of the money which I am positive they kept to gain interest... At that point my trust went out of the wind. Shame really because on the whole they are excellent.... Read more
Tenant
1st Apr 2018 (6 years ago)

K Phillips

5/5 Stars
Kayleigh at Connells was so helpful, from the property viewing right up until the move in date. Any queries I had Kayleigh dealt with quickly and efficiently.... Read more
Tenant
7th Mar 2018 (6 years ago)

J Henry

5/5 Stars
Lettings are fantastic. You are doing a great job girls. Very efficient and very friendly. Would always recommend. Worth every penny and make me feel a valued customer. To the next investment!... Read more
Landlord
2nd Mar 2018 (6 years ago)

L Chapman

5/5 Stars
Absolutely brilliant. Amazingly helpful & trustworthy. Constant support, advice & up dating . Totally understood our requirements. A+ Thank you . Will definitely rent/ buy from them again.... Read more
26th Jan 2018 (7 years ago)

M Demetriou

1/5 Stars
STAY AWAY!... Read more
17th Jul 2017 (7 years ago)

L Mobberley

5/5 Stars
Thankyou very much to Charlotte Blount, we were very happy with the service we were provided with at Connells... extremely happy with everything and love our new pad. Thanks so much :)... Read more
Tenant
28th Feb 2017 (7 years ago)

D langley

5/5 Stars
I had a brilliant service from Connells. we were new to the area and they were still happy to help after we had moved in., very friendly and I would highly recommend them.... Read more
13th Feb 2017 (8 years ago)

P Gray

5/5 Stars
I would recommend Connells to anyone selling their home in Kidderminster. They were professional and active from start to finish. The staff were all very pleasant and communication was always excellent. They worked to an awkward timescale on my behalf and on exchange of contracts my purchaser commented on how well Connells had dealt with the process in order to accommodate us both.... Read more
Seller
10th Feb 2017 (8 years ago)

T P

1/5 Stars
This estate agent is only interested in people who will have a mortgage with them. I would advice not to put your house up for sale with them If you don't want to hear about every offer that is made on your property.... Read more
29th Nov 2016 (8 years ago)
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