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HouseWorth
© GetAgent Limited 2025
- Connells - Wednesbury
Connells - Wednesbury
Closes at 6:00pm
22 Spring Head, Wednesbury, West Midlands, WS10 9AD
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Wednesbury, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 9:00am - 6:00pm
- Tuesday 9:00am - 6:00pm
- Wednesday 9:00am - 6:00pm
- Thursday 9:00am - 6:00pm
- Friday 9:00am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Accreditations
Connells - Wednesbury Reviews (257)
Have you used this agent?
81%
4%
1%
1%
12%
All (257)
Seller (63)
Buyer (51)
Landlord (17)
Tenant (23)
General (103)
S Wheatcroft
I’ve had the pleasure of dealing with the whole team at Connells Wednesbury in my first buy to let purchase. We looked at various properties and liaised with the lettings team to see which would be a good investment. Following that we had our buy to let mortgage arranged by Joni, who was great, always available for any questions, and got us a deal better than we could get with our current lender. Completion took place within 12 weeks, thanks Jess and the team, and we had tenants moved in within a week of completion. Literally, all under one roof! Looking for my second investment with them right now. Highly recommended. Sar
Buyer
2nd Jul 2025 (13 days ago)
K Morgan
Very helpful staff at Wednesbury branch. Thank you for all your help.
2nd Jul 2025 (13 days ago)
K Banks
Very friendly and helpful. Made the whole selling process stress free & easy. Will definitely recommend to others!
Seller
2nd Jul 2025 (13 days ago)
K Fawlk
There are certain aspects of Connells I genuinely liked — they acted quickly at the start, the initial communication was strong, and the online portal was a really useful tool. Everything felt smooth and professional in the early stages.
But once you’re signed up, things go downhill fast. Getting through to anyone on the phone becomes nearly impossible, and it feels like there’s no real energy or commitment behind selling your house.
To be fair, they did manage to sell our house — twice. The first buyer pulled out 12 weeks into the process, which wasn’t Connells’ fault. However, the updates we received during that time were inconsistent, often contradictory, and frankly quite embarrassing.
Then came the second sale. Connells arranged a viewing with someone who — bafflingly — couldn’t afford the property. They made an offer, we accepted, and the next day they pulled out because, unsurprisingly, they “couldn’t afford it.”
In short, if you’re thinking of using Connells — think again. Based on my experience, I wouldn’t touch them with a barge pole.
Seller
28th Jun 2025 (17 days ago)
M Richards
Never answer the phone was booked in for a viewing today to view moor street in Wednesbury turned up no answer
20th Jun 2025 (25 days ago)
Mo
Booked me in for a viewing made me take the day of work and couldn’t tell me both the viewings that have been booked are now sold terrible customer service highly do not recommend this estate agent !
20th Jun 2025 (25 days ago)
D Ise
Lillie and Matt have been really helpful provided a quick and easy service I would definitely recommend to other people you’ve been amazing
10th Jun 2025 (5 weeks ago)
F Brannigan
Poor customer service in my opinion. When the branch was approached to view and possibly sell my property they took the key but after several weeks and calls they had not gone out there. When I did get “feedback” it was obvious that they still had not viewed it. Their own head office had called me to get my take on it but still nothing done. I collected my keys and have successfully sold it with another local agent. Take my advice and use one of the others around the area.
Seller
21st May 2025 (8 weeks ago)
C V
Lillie and Matt helped us throughout our moving process. They were friendly and helpful!
21st May 2025 (8 weeks ago)
Anonymous Home Buyer
A huge thanks to Wednesday Connells , all team is so amazing and professional, at first buying a house and process seems hard for us but Jessica Evans made it so easy for us to get a house She is incredibly amazing , professional and kind at the same time, She is really helpful and assist us whenever we call , the service they deliver is amazing no words to explain , we would definitely recommend Wednesday Connells and Manager Ms Jessica Evans As well , Again a huge thanks to all team !
Buyer
29th Jan 2025 (24 weeks ago)
R Murti
Joni was great to work with! She made everything easy, was very helpful, and knew exactly what to do. I highly recommend her.
9th Sep 2024 (10 mo. ago)
A Woolley
Thank you Connells for ensuring a smooth and stress free process for organising my new tenancy. I especially would like to thank Jordon who was always friendly, explained everything well and kept me updated throughout. Thanks again
Tenant
29th Aug 2024 (10 mo. ago)
C D
Thank you so much to Connells especially Jordan who went above and beyond at helping myself and my friend move in to our new apartment. Very swift and easy process. She explained everything to us and was always friendly and kind. Thank you so much Connells!
Tenant
16th Aug 2024 (10 mo. ago)
Sharee
Trust pilot reviews says it all I’m afraid. Wish I had checked beforehand.
We cancelled our remortgage process after being told our home was £30k less than (confidentially) advised. I am aware this happens, but I don’t know why it was valued so high. I feel like that was to get us on board.
On top of that, you have to constantly chase for updates otherwise you won’t hear anything.
£600+ lost, but could have been worse.
15th Aug 2024 (10 mo. ago)
D Kazmi
Very disappointed with our remortgage process with Connells Wednesbury.
We used Connells to get our first mortgage around 2 years ago and the lady Sarah was amazing from start to finish, the process was a breeze. She has since left the branch.
We had a representative from Connells come out to give us a valuation for a remortgage. When she gave us the figure (based on other sold properties in the area) we were under the impression is was assured we'd get remortgaged at that value or extremely close.
We wanted to proceed and from there it went downhill. We had to constantly chase the person at the branch for updates on lenders. The person we were dealing with from the lender we made many mistakes in documents, which we had to correct him on numerous times. The surveyor that came out (very negative attitude and quite poor customer service skills) was surprised at the valuation given to us, and ultimately valued our house £30k lower than that suggested by Connells.
Ultimately we decided not to proceed and feel like we were misled by Connells when given the valuation at the start. Wasted money, time and constantly chasing for updates was a stressful process.
Definitely not using this branch again in future.
15th Aug 2024 (11 mo. ago)
MICHELLE
Nice to your face, when you go in. BUT never call you back, never respond to messages, they literally just don't bother.
30th Jul 2024 (11 mo. ago)
L Skelding
I brought my property through connells. From start to finish everyone i dealt with were very informative of the property's and where we were with the process. Everyone was very professional and welcoming and made the whole experience a pleasurable one. Jess ensured everything went through smoothly, I'd definitely recommend using connells wednesbury for selling or purchasing a property. 5 stars
Buyer
29th Jul 2024 (11 mo. ago)
C Brock
Excellent service
16th Jul 2024 (11 mo. ago)
N Jones
We purchased our house through Connells, I would like to thank Jess Evans, Who chased everything to keep the move up to date, checking all the stages, Especially when things seemed to be slow.
She made the move more smooth.
Buyer
16th Jul 2024 (11 mo. ago)
S Tromans
Thanks to all the staff at wednesbury office very knowledgeable and helpful first class helping us step by step in one of our most traumatic times especially Jessica Evans and Rhyse thank you. you are a true credit to connells at Wednesbury. a very sincere thank you.
16th Jul 2024 (11 mo. ago)
P vij
I have a very good and fantastic experience with company , the staff are very cooperative and well mannered , always welcomed us especially Jessica ,Laura , Reece , Jonny , really thanks to all of you , because of you we have our own place . Thanks so much ????????????????????
Buyer
15th Jul 2024 (11 mo. ago)
P Thomas
Connells was very helpful in the sale of our property and buying our new house Jessica Evans keep us informed always very pleasant when we visited the shop and always very pleasant on the phone
Seller
15th Jul 2024 (11 mo. ago)
T Hussain
What's the point having a telephone on the lettings side if your not going to answer. On top of that have left messages a couple of times with no reply
Landlord
15th Jul 2024 (1 year ago)
R Sewell
Excellent Service from both Matt and Jordan who made the process of me finding a Flat to rent quite smooth and were always available to answer any queries I had. I would most definitely recommend Connells Wednesbury.
Tenant
12th Jul 2024 (1 year ago)
R Vieira
Excellent service, very kind people helping us with our new home. Jordan and Matt answered all our questions and were always happy to support.
1st Jul 2024 (1 year ago)
N Mahal
matt & jordan have been absolutely brilliant making the move so much easier
can’t fault them at all
28th Jun 2024 (1 year ago)
C Dyson
First time using an estate agent since I got our house 25 years ago, laura seemed polite and pleasant in helping us sell late father in laws house. Puntual in visiting foresaid house for valuation, got energy certificate and profestional photograher to get house on market. Got the house on their website , nice photo's but still awaiting the virtual tour to show father in laws house, and not someone else's house !
Seller
15th Jun 2024 (1 year ago)
R Colin
Great service from Jordan in supporting and guiding us through the process of renting our property.
Always prompt and professional with a clear knowledge of the local area and process of renting - we would highly recommend.
Only reason it is not a five star review is because we had to wait and chase a few times for the valuation of the house from a separate team.
Landlord
1st Jun 2024 (1 year ago)
N Gill
Thank you so much Jordon in lettings team. She really did hardwork and made whole process as much as smooth and simple. I really appreciate her support to get this house. I recommend to all , please visit connells to get their dream house.
Many thanks to whole team
31st May 2024 (1 year ago)
N Brown
Cannot fault this letting agents, especially Jordan, who kept me updated with step of the letting process and has been polite, friendly and welcoming since the second we met. She explained everything clearly has been an overall star throughout this letting process. I would 100% recommend connells Wednesbury to anyone who needs to find somewhere to rent. Thank you Jordan, for all the hard work and reassurances. You definitely helped ease the stress of finding a new home for myself and my children.
Tenant
30th May 2024 (1 year ago)
V Willnger
Recently got my Flat through this branch,
Shanel is the agent I dealt with mostly.
Service was good as a whole, prompt and quick replies with answers to questions I had.
Would recommend.
Tenant
25th May 2024 (1 year ago)
I Mitchyy
Really good helpful service, Jordan was always happy to help us and make the house move go smoothly.
16th May 2024 (1 year ago)
A D
Absolutely terrible
We had our property on the market for a few months with these never again we had viewings and was told there was no feedback even tho there was as the viewers was friends of friends people phoning up and no answer no call backs very rude and un professional also people trying to book viewings and connels not answering phone and getting back to messages we eventually moved to skitts wednesbury alot better and sold with in weeks of moving to them.
Seller
27th Apr 2024 (1 year ago)
B Arts
Great experience with Connells, I’ve dealt directly with Matt, Jordan and Charlotte and all 3 were welcoming, informative and very friendly. It made the move feel so much more relaxed and I would recommend them in a heart beat.
Want to rent out your property or rent one for yourself check them out.
25th Apr 2024 (1 year ago)
E Tromans
Good friendly very helpful and knowledgeable staff, excellent service all round would highly recommend wednesbury Connells estate agents
20th Mar 2024 (1 year ago)
X Urian
Took my details for a viewing but never called back been receiving suspicious phishing emails since, beware what information you give out ????
18th Mar 2024 (1 year ago)
D Stokes
Branch run by kids. No respect for customer. Was asked to leave premises as they had viewing to attend even tho I'd got questions about a property I was buying. Don't return phonecalls. Make out that you have to use thier mortgage advisors and solicitors.
Buyer
25th Jan 2024 (1 year ago)
P H
Communication is key when putting your property on the market, unfortunately this was lacking in my experience, I didn't have a great customer jorney, so I took my business elsewhere. *Avoid this branch*
Seller
3rd Jan 2024 (1 year ago)
M Clines
Professional, friendly service with regular updates on sale. Nicola helped me through from beginning to end and is a credit to Connells. Thank you!
Seller
22nd Dec 2023 (1 year ago)
P Roddy
Same as any other estate agents, and different locations as well.
11th Dec 2023 (1 year ago)
S S
We recently purchased a property and sought independent advice from Joni the Mortgage Services Consultant. She was friendly, helpful and incredibly efficient. She worked very hard to keep on top of all the paper work and was always glad to help. She had an open door policy and always had the answer to everything. Great job Joni, thank you!
Buyer
26th Oct 2023 (1 year ago)
J Paddock
Great experience and great communication.
Cally really streamlined the renting process and made it as pain free as possible!
Would definitely use them again as they were all friendly and helpful!
Tenant
2nd Oct 2023 (1 year ago)
N Dean
The service was fast, professional and friendly. Conells helped me find the place I wanted.
30th Sep 2023 (1 year ago)
K jani
I have bought the second property from Connells. Everyone was amazing and excellent communication with Jess as always. She always goes extra mile to make experience smooth. I will always recommend Jess as she understands your needs and support appropriately. She definitely went above and beyond my expectations this second time and nothing was too much trouble when help was needed. Success buy as a result! Other mentions including Nichola and Navneet as well as Ross the boss, all are very friendly and professional. Definitely recommend for buying from Connells but the only down side is solicitors; have your own solicitors as the one they use is neither professional nor budget friendly.
Buyer
11th Sep 2023 (1 year ago)
D Raj
Very helpful
8th Sep 2023 (1 year ago)
D Dhiman
Found the perfect place we wanted! Cally was especially so helpful and supportive through the whole process! A great estate agent and made the whole process very simple and effective. Would 100% recommend them to find your perfect place too!
30th Aug 2023 (1 year ago)
A Sandhu
Very pleased with their service, from start to finish Nicola dealt with our queries as quick as possible and helped us with our purchase. We are very grateful to Connells Wednesbury for making this happen ???? Definitely recommended!!
Buyer
10th Aug 2023 (1 year ago)
S P
We recently moved into a property. We were two households, a baby, and cats trying to find somewhere for us all so it was very difficult. Cally specifically, but all the team were absolutely amazing. The help and service made it all so easy and simple and we highly recommend them.
Tenant
8th Aug 2023 (1 year ago)
L Evans
Amazing place. From start to finish, Cally supported us with getting a house, she is a lovely person and great estate agent. She has made this translation very peaceful and we are very thankful. We also had help from Matthew J at the end of the process, who was once again very friendly and helpful. Thank you both for your help and time. I would recommend this estate agency to anyone. No troubles from start to finish and no messing about.
Buyer
1st Aug 2023 (1 year ago)
S Payne
Cally has been nothing but super friendly and helpful!
The whole process has been SO easy and quick! She’s honestly been amazing! Thank you SO much for everything.
29th Jul 2023 (1 year ago)
J Ramsden
Great experience purchasing our latest property with Connells, as usual! Jess particularly is always incredibly helpful and professional. She provides excellent communication throughout and I’m confident things wouldn’t have ran so smoothly without her. Thank you
Buyer
24th Jul 2023 (1 year ago)
Anonymous Homeseller
We were selling my late mother-in-law's flat. The lady who came to value it seemed very knowledgeable about the local area. She suggested a strategy of a realistic asking price and which gave us the chance of bargaining the price up. The other possibility was to do the place up ourselves and have a higher asking price. Since we did not live in the area, we chose not to do this. The flat sold very quickly.
Seller
19th Jul 2023 (1 year ago)
Badger
Probably the worst experience ever. Avoid these people. Sold our house through them, but obviously they were more interested in sucking up to the buyer. Cost us thousands in the end. Our total experience was a nightmare. Terrible communication and incompetence. Avoid at all cost.
Seller
17th Jul 2023 (1 year ago)
R Singh
great service
12th Jul 2023 (2 years ago)
A Uddin
I just purchased the House from Connells and rented out with them as well found tenants for me with good rental within 2 weeks and the purchase was smooth a great team to deal with always there when need ????
Landlord
5th Jul 2023 (2 years ago)
S Jones
We have been looked after throughout our sale by Ross and can not recommend him and the team at connells enough. Great service thank you
Seller
29th Jun 2023 (2 years ago)
A Scott
It was a pleasure & an amazing experience dealing with Connells Wednesbury.
A big shout out to Jess she was very patient & attentive with dealing with me.
She’s a credit to your branch!
Thankyou for all your help x
28th Jun 2023 (2 years ago)
H Maxfield
Currently in the process of selling our property with connells (multi agency). Within 2 minutes of enquiring with connells about using them to sell, I had been contacted, and 1 week later we had already had our valuation and photographs taken and were live online! Jessica Evans is always keeping in touch with us, sending potential properties via email and is very quick at responding. So far so good!
Seller
28th Jun 2023 (2 years ago)
L Jackson
Staff at wednesbury all very helpful, Jess was informative and helped us with our queries. thankyou
28th Jun 2023 (2 years ago)
C harris
I was dealt with a brilliant agent of yours Jessica,
She helped me right from start to finish of the process and dealt with the stress so I didn’t need to she was informative and Beyond helpful I would highly recommend Jessica to anyone out there who’s selling or buying there house as she will walk you through every step of the way!
10/10 will definitely use her and Connells again thank you so much
28th Jun 2023 (2 years ago)
L Rowley
If you need any help buying a house then jess Evans is the lady to choose kept us informed every step of the way and nothing was too much trouble. Absolutely brilliant
Buyer
28th Jun 2023 (2 years ago)
L evans
I purchased my first home with connells and Jess & Richard were so helpful throughout the whole process. They kept in contact with us the whole time, answered all my questions and explained each stage so I understood everything. Both of their customer service really was impeccable.
Buyer
28th Jun 2023 (2 years ago)
I Patel
Worked with Matt on getting new tenants for my property. He was brilliant! Stayed in touch regularly with updates and always took my calls. I would highly recommend!
Landlord
14th Jun 2023 (2 years ago)
A Rafiq
Was buying a house paid for my morgage broker they seller agreed price but ross from connells found him a highter buyer after 2 months of me going throught on final stage i was dishearted and not happy with the way i was treated i called Ross who was very rude to me.
Buyer
13th Jun 2023 (2 years ago)
S Lion
A big thank you to Robbie at Connells Wednesbury office. I was on the market with another estate agent in the town. Robbie came to my house and delivered what he promised from the start. Selling my house wasn't easy and it was a long wait, however the team got the job done! Thank you. Mr Lion.
Seller
12th Jun 2023 (2 years ago)
Liam
Eating a handful of bees would be less painful than dealing with Connells.
Pulled my house from them and went elsewhere as they can't even do simple tasks.
Seller
11th Jun 2023 (2 years ago)
G Bailey
Promised the world when first signed up then no customer service whatsoever afterwards. Emailed, no answer. Called, never calls back. The day before we completed I rang in the office and they didn’t even know we were completing! Shockingly disappointed and embarrassing. Good job we kept contact with the buyer ourselves and the solicitors so we knew what’s going on. Not a happy customer ????
Seller
28th May 2023 (2 years ago)
L ghotra
I see the property with connell , passing the 6 month now tell third party ????
17th May 2023 (2 years ago)
Y Suleman
Very friendly and professional agents who dealt with a valuation query at short notice. Highly recommend
17th May 2023 (2 years ago)
S Swarnakar
Had an amazing experience with Connells Wednesbury. Jess, Joni and Ross kept us updated throughout the process of the sale right from the viewing till the completion. The entire experience was smooth. As first time buyers, we had a lot of queries but they helped answer everything. I would highly recommend Connells Wednesbury.
Buyer
12th May 2023 (2 years ago)
Kane
Ross was great
4th May 2023 (2 years ago)
S Ali
Ross and his team are fantastic. Very helpful and knowledgeable, and easy to work with! Would recommend if you're looking for an agent to buy/sell rent etc.
2nd May 2023 (2 years ago)
V Krumins
Best estate agents I seen ever. Use to work for 5 years for other one... they was bad. But connells all friendly and do things so much better. Great job, and keep go like that
8th Apr 2023 (2 years ago)
K Anslow
Absolutely fantastic staff!
So helpful, and everything is done and sorted with minimal stress!
Cally & Matthew were diamonds! Nothing was too much and everything was smooth & an easy especially in my already stressful situation!
Cannot recommend enough!
Thank you so so much from myself & my children ????
(Ps Matthew, my kids said you are a geezer and thank you for the moving box ????)
5th Apr 2023 (2 years ago)
vikramtimmy
Services are too good. Staff is so co operative. Very efficient . I will recommend them to everyone.,
5th Apr 2023 (2 years ago)
I Cartwright
Efficient and helpful. Guided me through a tricky sale of property and were able to also arrange conveyancing services.
Seller
29th Mar 2023 (2 years ago)
C Bulpett
Despite having Solicitors on the other side which took weeks to reply to any correspondance, nearly costing our client their Sale. I would like to commend Ross Saddington on his patience and expertise, he was quick to respond to queries and if in the office, would always call back the same day. I would recomend him, and be happy to work with him in the future.
10th Mar 2023 (2 years ago)
S Collins
Fantastic service throughout the buying process. Very friendly and fantastic communication
Thank you ????
Buyer
8th Mar 2023 (2 years ago)
T Abankwa
A massive thank you to the team at Connells for helping us with buying our new home. Joni and Nicola have been very helpful from the very beginning and made the whole process so smooth and easy. It was a very quick and easy sale thanks to the team at Connells. Highly recommend the Wednsbury Connells branch!
Buyer
6th Mar 2023 (2 years ago)
B Halil
Thanks so much to Cally and Matt in the lettings team, they have found us a great tenant and made the whole process as smooth as possible. I would definitely recommend using this firm again and particularly these two professional individuals, I would definitely use this firm again and would encourage others to do so.
Thanks.
Landlord
3rd Mar 2023 (2 years ago)
M xXx
Received the keys to our new home yesterday! Thanks to the Manager Ross we negotiated a great final price. Connells also provided a great conveyancer who listened & supported our needs. Excellent service, even received a moving in starter kit. I look forward to calling them back to revalue our home once we complete the renovation. Thanks so much... a very happy customer;-)
Buyer
1st Mar 2023 (2 years ago)
C O'Kane
Nicola did her very best to sell our property. It took a while but she never gave up. Ross too, they worked as a team throughout and followed up the process of the sale, which wasn't easy! Communication with both of them has been exceptional.
Seller
24th Feb 2023 (2 years ago)
T Saddington
I have recently decided to sell up and had no idea on what this entailed, Ross came to see me and was very professional and friendly and he explained everything clearly and to the point. I feel that Connells Estate Agents is the right one for me, I feel confident that they will look after me and do a great job. Thanks Ross.
Seller
24th Feb 2023 (2 years ago)
B TV
Amazing customer service helped me through the process of renting and helped me fully understand everything.
Tenant
24th Feb 2023 (2 years ago)
P Kaur
Good service and every time I call they are very helpful ????
22nd Feb 2023 (2 years ago)
L Sykes
Fantastic Service from Ross, Nicola, Sarah and the team! Thank you for helping me and my partner to buy our first home together! :)
Buyer
14th Feb 2023 (2 years ago)
L Howell
Really great team! Friendly and helpful throughout the whole process.
27th Jan 2023 (2 years ago)
A Alhassan
I’m very happy for helping me to get the house and thank you so much Ross for your hard work
Buyer
27th Jan 2023 (2 years ago)
I Chohan
Very good service
25th Jan 2023 (2 years ago)
G GAVINJIT
Thank you connells for all your support to get us our dream house key , wonderful service and amazing staff. Recommend others to go to connells estate agent . 5 *
Buyer
25th Jan 2023 (2 years ago)
S Love
Excellent customer service received from Ross and the team.
20th Jan 2023 (2 years ago)
J Svike
Absolutely shocking experience, no one seems to pick up the phone and when they do it’s to feed us lies and further prolong the process. Currently trying to get a deposit back, which has apparently been processing for nearly a month. Avoid at all costs.
Tenant
8th Jan 2023 (2 years ago)
G Lapworth
Had nothing but good service from this branch, the agent I had was Cally, kept me up to date with everything I needed to know; polite, professional, just the sort of service you need as moving isn't the most stress free event in some people's lives, pleased she made it an easy process for me.
6th Jan 2023 (2 years ago)
M O'Neill
Great service and fast outcomes
20th Nov 2022 (2 years ago)
S Cooper
I have nothing but praise for connells wednesbury my house sold on the first day it went to market other estate agents were way off with the valuation but connells got me full asking price. Again thankyou for a hassle experience
Seller
15th Nov 2022 (2 years ago)
S Bains
Thank you to Ross, Nicola and Sarah for all your help with the purchase of my new home.
Buyer
11th Nov 2022 (2 years ago)
Ebrahim
Great customer service from Ross & Joni. Everything was discussed in detail and both been with me every step of the way so I felt safe and confident when purchasing with Connells and I couldn’t thank them enough! Both are very approachable, friendly, professional and knowledgeable. Highly recommended!
Buyer
11th Nov 2022 (2 years ago)
K puni
Thanks for all your help on the purchase of my new house
Buyer
7th Nov 2022 (2 years ago)
R multani
Connells Wednesbury i have bought house throw them and they have very good service specially Ross and Sarah Thanx to them . i give them 100 out 100
24th Oct 2022 (2 years ago)
K Anderson
Well it was a bit of a wait in the current climate to get new house and the entire exchange process .
Connell's Ross and Robbie were very patient with everything and assisted me whenever required. Thanks to the entire team at Connells and I would recommend them to anyone.
19th Oct 2022 (2 years ago)
M binsilim
I cant speak highly enough for the help & the service I received from Wednesbury branch.
Matthew & Cally have been such a pleasure to deal with.
Very helpful & trustworthy people.
I am thankful for all the services I received & continue to receive.
18th Oct 2022 (2 years ago)
Anonymous Homeseller
Would not recommend
Seller
8th Oct 2022 (2 years ago)
M Scoarta
I am very satisfied with the service provided by Connells Estate Agents in the process of buying property. All the agents involved are very helpful , especially Ross Saddington. I would highly recommend Connells to anyone!
Buyer
6th Oct 2022 (2 years ago)
M Ddin
As a first home buyer ,was very nervous and overwhelmed about the process and price. I’m very satisfied with the service the provide. So, Wednesbury connells the best Estate & Mortgage services. Hard working, very professional team. Specially Thanks Surah, Nicola , Ross and Chris . Highly recommended.
Buyer
6th Oct 2022 (2 years ago)
LynJBW
I have been renting from Connells for over 5 years. I was proud to say I had no issues with them until the constant changes in staff at this branch within the last 3 years resulted in breaches in tenancy, GDPR, right to privacy and financial regulations. My complaints and frustrations before getting to this point despite acknowledged and apologised for have been passed over and no one has taken responsibility even with email evidence. For 3 years once things escalated I merely an acknowledgment that they were not with the organisation when these things occurred even while they continued under current staff The initial approach was due to no information being logged in the system the company was able to say they had received no details about any occurrences until the evidence trail was provided and even with that it was more or less still passed over. Due to the financial implications and stress caused, I have sort other accommodation and I have handed this over to the property ombudsman. This is the most Atrocious organisation I have to deal with in the UK. I do not recommend nor will I rent through them again. I suggest emails to communicate so there is a paper trail for renters. The process to complain is tedious to put you off from escalating things and this is why these situations continue to happen. Remember companies also have a duty of care in the services they provide
Tenant
5th Oct 2022 (2 years ago)
M Meakin
To each and every member of staff who dealt with the sale of our property a massive thankyou! Absolutely stress free and dealt with to the highest of standards throughout the whole process.
They may not be the cheapest company out there but the level of service you receive more justifies the cost they go over and beyond and made the whole process totally stress free.Well done to all of you.
Seller
29th Sep 2022 (2 years ago)
V Mcewan
Cally and the Team at Connells Wednesbury were Fantastic! Our current landlord had put the rent up and was due to sell the property Dec/ Jan time. This put pressure on myself, partner and 13yr old son to find somewhere quickly, and close to my son's school. Luckily, we found a House around the corner.The rest is History! Thanks guy's i now have one less stressed out Teenager. Lol????????
Tenant
29th Sep 2022 (2 years ago)
K Kirkpatrick
Thank you to the lettings team at Connells Wednesbury for helping us move into our new home on time! A special mention to Matt who was amazing and worked hard to get everything sorted for us.
Tenant
8th Sep 2022 (2 years ago)
C McDonald
Brilliant staff and very friendly and helpful
1st Sep 2022 (2 years ago)
Suzanne
Cally Bevan went above and beyond with her professionalism, knowledge and customer care and she still continues to look after me. Nothing was too much trouble and she clearly understood what I was looking for with tenants. The personal service she gave me was 5 stars and she is a credit and a true asset to her company Connells. Thank you so much Cally,
Landlord
26th Aug 2022 (2 years ago)
W hemley
Excellent customer service, I would definitely recommend Connells. Very helpful staff, a very special mention to Cally who was brilliant and professional throughout the whole process, I couldn't thank her enough. Overall I am very pleased exceeded my expectations that's for sure.
17th Aug 2022 (2 years ago)
J Lewis
Excellent service from the team, from start to finish cally was fantastic from viewing house to signing contract , kept intouch through out process , highly recommend this company thanks to cally and team at connells wednesbury
6th Aug 2022 (2 years ago)
A G
This is not for all the staff but not had a good experience recently.
Put an offer in on a property and asked if I could be communicated as I was flexible with offers.
No communication at all.
Property went to someone else.
No communication at all. Not a good service.
2nd Aug 2022 (2 years ago)
A Jamil
The whole team here at Wednesbury has been amazing through our mortgage journey however, there is one person who I want to give a massive thanks to and that's Sarah Anderton.
A couple of months ago I secured my first property at the age of 23 and I can't thank Sarah enough for what she's done for me and my family. Sarah was my mortgage advisor and she helped me every step of the way. From explaining every little detail even if it was a simple word which I didn't understand she explained what it meant. She got me one of the best mortgage rates in this crazy market. She was always available to help even out of office hours, always professional, helpful and most importantly patient!
She is honestly a star and I was in the best hands. She provided the best service to us and we were happy with her every single step of the way. She is the nicest and loveliest person and 110% the best to go to. Highly recommend!
30th Jul 2022 (2 years ago)
L Day
Sarah was a huge help in getting me my first mortgage as were the rest of the team going above and beyond to get to my required completion date.
21st Jul 2022 (2 years ago)
L Ogleby
I went into connells to rent a property, Matthew and Cally were extremely helpful. I would certainly recommend.
21st Jul 2022 (2 years ago)
J Till
Leah was really helpful and made the whole process as stress free as possible
21st Jul 2022 (2 years ago)
J Bayliss
Absolutely shocking customer service.
Firstly, trying to get someone to answer the telephone at Connells, Wednesbury is a mammoth task.
I recently saw a property for sale with the Wednesbury branch on Rightmove, so called them Twice through the Rightmove number but no one answered. I decided to call the office direct, but again no one answered so i left my details on their answer machine.
This continued for 8 days!!!! Leaving messages, calling through Rightmove and direct to branch and sending emails/ viewing requests through.....8 Days with NO contact at all....
Then miraculously i managed to speak to somebody. They didn't say their name, just that they worked in the sales department. To be continuously called 'Mate' on the phone after i had told him my dissatisfaction, with no apology, just to be told that they had 2 members of staff on holiday and that they had 5 calls ringing in the background whilst i was being talked to was unacceptable.
I then got booked in to view the flat that i am really interested in purchasing, on the first opportunity they had, Monday at 5.30pm.
Monday at 5.30pm came along, myself and my wife waited patiently outside the flat, along with 2 other people who wanted to view, for the Connells employee to arrive.
20 minutes later no one came. We all tried calling the branch but again no one answered, so i left another message for a call back to explain what had happened....
After the absolute lack of customer service provided by this company i am not expecting a call back.
If i could give ZERO stars i would...
People deserve better!!!!
28th Jun 2022 (3 years ago)
T Dude
Rented a property, quick and streamline process especially with the Zero Deposit which was a bonus.
Agent cally was outstanding with regular contact/updates on the process.
No complaints
24th Jun 2022 (3 years ago)
H Kirkland
Extremely professional and helpful experience. The market was quite crazy when I came to Connells. Matt and the team were so hospitable, caring and intentional. They helped me find the perfect place and the process was simple and easy to navigate. Highly ..HIGHLY recommend
20th Jun 2022 (3 years ago)
E Castelino
I brought a house for myself, transactions was smooth and easy thanks to jess and Gurpeet from Davidson's,
Job Well done ????
Buyer
28th Apr 2022 (3 years ago)
J Evans
I sold my house with Connells. From the start to finish they were very friendly, helpful and informative. They were quick to respond to any queries i had big thanks to Ross for all your help.
Seller
22nd Apr 2022 (3 years ago)
S Masih
Thank you Sarah Anderton! You are a star!
We have applied for a mortgage with Sarah, and she has absolutely done an extraordinary work :)
Best customer service and always on top of everything. We have felt very comfortable with her since day 1. She has helped us with all my questions and the complicated situation I had.
Again, thank you Sarah for helping us :)
Buyer
8th Apr 2022 (3 years ago)
D Wall
The Team at Connells have exceeded my expectations, they said they could get me a price for my property and they have STC. Definitely recommend their services. All this done in 2 weeks.
Seller
8th Apr 2022 (3 years ago)
K Abdul
Have been using Connels in wednesbury since 2001, in that time I have brought property and have had my mortgage arranged with Richard upstairs. The service has always been first class. Ross runs a tight ship so expect good rental management fast mortgage application and a reliable sales team. I wouldn’t hesitate in recommending them.
Landlord
1st Apr 2022 (3 years ago)
M Croston
Received great support and service from connells wednesbury branch, what was a difficult buying process due to the property being a repossession property, the help, advice and overall brilliant customer service received in particular from Robbie Brettle made this stressful process so much more easier, Robbie always communicated and sorted any problems straight away, very professional and an overall nice person, would highly recommend, also would like to mention and thank Jessica Evans for her extra support, both worked tirelessly above and beyond to completion.....very happy customer....THANK YOU xxxx
Buyer
16th Feb 2022 (3 years ago)
D Williams
The whole team were extremely helpful in trying to secure me my first investment property. Sarah has helped to arrange my mortgage, Ross has helped me find a suitable property and Matt has provided me with some great lettings advice. I'd recommend them all to anyone looking for a new home!
Landlord
12th Feb 2022 (3 years ago)
P Saimbhi
Received a text message on Sunday that Ross will be providing a house valuation. Received an email on Monday saying it has been cancelled.
No reason why, no courtesy call, no rearrangement or anything. Left a voicemail, no response.
Not sure what goes on here
8th Feb 2022 (3 years ago)
S Singh
Very nice staff and the manager. Richard is very good at his job he is a financial advisor
21st Jan 2022 (3 years ago)
M Singh
Thanks to Ross Nicola they are so helpful buying house
Again thanks connells Wednesbury helping me buy house even the evening appointments weekend viewing
Buyer
7th Dec 2021 (3 years ago)
A 93
Excellent service from Richard Purcell, the best mortgage advisor in town!
He got us a great deal from the lender with a low interest rate, always answers e mails and calls back when you need him.
5 star ??????????. Strongly recommended!
KR
Harpreet Singh
12th Nov 2021 (3 years ago)
Y Artist
Connells wednesbury there are special people who always stand for me and help me a lot, from the heart ? i a m so so blessed and very very very happy to have such a wonderful and amazing and helpful friend ,???? nicola follos .conveyancing Direct, Jack Morgan. And Richard Purcell . Thank you dear friends for being there in a difficult time , I love ? you all, I highly recommend connells to anyone looking to buy or to sell, , thank ???? ???????????????? ?????
29th Oct 2021 (3 years ago)
C SOÂRES
Just a pre review at the moment. Visiting Connells Wednesbury while Jess and the others help and advise me through my buying process of one of their properties.
Always a happy atmosphere and lots of help given.
So this is my add on.
5 stars for them again and well deserved. Jess especially has been a massive help to me. Helped me through every step of my buying the property they found me.
I rang a while back to lots of Estate Agents in our desired areas. Out of all Jess never stopped coming up with options. Eventually she found the spot on location and property.
Thank you so much. All of you. A lovely atmosphere when you enter the office.
Connells should be proud of you. Thank you.
Buyer
29th Oct 2021 (3 years ago)
S sulaiman
Un professional staff by accepting my offer 2 days ago and today declining my offer
Buyer
11th Oct 2021 (3 years ago)
S life
Can never get hold of them. Over inflate property prices.
30th Aug 2021 (3 years ago)
M Tailor
great estate agent very knowledgeable and friendly
26th Aug 2021 (3 years ago)
R Williams
Leah was efficient and extremely helpful. Highly recommend. Thank you!
25th Aug 2021 (3 years ago)
evanss5
Recommend connells wednesbury for mortgages. Especially Jess who has delt with us through the entire procedure, keeping us well updated and informed as well as responding to all of our enquiries. She helped us through even when we thought about giving up. All of the staff are helpful, friendly and welcoming
Buyer
19th Aug 2021 (3 years ago)
J Timmins
I can highly recommend connells wednesbury, everyone is great but in particular Jessica Evans, is nothing but helpful, she replies to all emails, she is always at the other end of the phone, and nothing is ever yo much trouble for this lady! I thank you so much and connells are lucky to have one of there team that's so passionate about their job! 5 stars from me. Thank you.
19th Aug 2021 (3 years ago)
H Kaur
Wonderful service from Jessica at Connells in Wednesbury. Ive been looking for a property for a while now with great difficulty until i rang Connells and got through to Jess. She keeps me up to date and has always been so lovely. Would highly recommend.
19th Aug 2021 (3 years ago)
K Fazar
Always say they will call back but never do, seems like they are only interested selling a property to you if you take out a mortgage with them or they will just tell the seller you did not get a mortgage to cover there tracks and reject your offer hoping that you will never find out about it.
Buyer
18th Aug 2021 (3 years ago)
K Bradley
Great service from the team at Connells Wednesbury, from start to finish, many thanks, would definitely recommend
18th Aug 2021 (3 years ago)
S Collins
Excellent service from Connells would highly recommend this company.
Jessica Evans was so helpful and very prompt with her response and able to help with any queries quickly and efficiently. so glad we went with them thanks for all your hard work
13th Aug 2021 (3 years ago)
A Cartwright
Just want to thank the connells team and especially jessica for helping us on the purchase of our new home. We are first time house buyers and without her advice and help we would of been stuck. Very suportive throughout the whole process
Thanks again
Buyer
11th Aug 2021 (3 years ago)
M Keillor
After having my property on the market for 6 months with a rival agent I switched to Connells, Jess kept me informed every step of the way and true to her word sold my property within 4 weeks.
Seller
11th Aug 2021 (3 years ago)
S Uppal
Absolutely shocking standard of professionalism by Jessica Evans.
I had booked a valuation appointment a week ago and had received 3 text messages confirming that appointment. I left work 30mins earlier than usual and drove 13 miles using every short cut that i knew so not to be late for Jessica.
Came 4pm and no one turned up. When i called the wednesbury branch and spoke to Jessica she told me that she cannot attend because i did not answer the phone call she had made. i tried to explain that i like many others cannot have their personal phones on during work and because i had not saved connells number i did not recognise it, neither was i told that i would have to confirm when i had booked .
She then asked me that if she were to attend today would i be happy in putting my house up for sale this evening ! i told her i wanted three other valuations before making that commitment (talk about pushy salesmanship tactics... !!! ) Besides this, what if i had said yes? why could she only attend if i was to sign up today? how absurd!
Then she said she cannot attend anyway because she has another appointment at 4:30. I found this a bit odd because the time was 4:27.. how was she going to reach her destination in 3mins ?
She just wasn't interested and gave the impression that she just wanted to go home early.
All in all, i guess this was a blessing in disguise. Don't waste your time with wednesbury Connells folks, if this is how you're going to be treated imagine what these lot will be like during the sale?!?!
2nd Aug 2021 (3 years ago)
AttractiveSavage66
Have nothing but good things to say about the team at the wednesbury branch, they kept me in the loop at all times and were very responsive whenever I had questions or needed advice in regards to me selling my property, jess in particular was a breath of fresh air and was extremely polite and professional at all times.
Cheers all
Seller
28th Jun 2021 (4 years ago)
M Jones
Polite and very professional from the start
3rd Jun 2021 (4 years ago)
K Giliene
I enjoyed it with this agency services. I really recommend to everyone. All my paperwork was done in one week ????
16th Apr 2021 (4 years ago)
S Pugh
Connels good solicitors rubbish to slow 5months + still ongoing find your own ????
13th Apr 2021 (4 years ago)
A Sharheen
i have vewied a house 4 times in this difficult times dealt with Ross & Nicola on numerous occasions & both are very approachable, friendly, professional, knowledgeable. As a new investor/landlord, Connells Wednesbury are my first point of call for any advice. Without a doubt, if your looking to buy or sell a property, Ross should be your first point of call.
Thank you both!!
Landlord
10th Apr 2021 (4 years ago)
J Lowe
Very pleased with the way the team handled the sale of my house, it went very smoothly considering the covid situation, thank you.
Seller
3rd Apr 2021 (4 years ago)
T mcintosh
Great service, polite and accommodating. Can't thank the staff enough, would definitely recommend
1st Apr 2021 (4 years ago)
C Stones
Been working with this branch for around a year now, always so professional, friendly and efficient
I would 100% recommend Connells Wednesbury to anybody!
Ross and his team are amazing!
31st Mar 2021 (4 years ago)
B Rebecca
A big thank you too all the staff at the Wednesbury office. You’ve been very helpful and professional during this stressful time. I have now moved into my first home and it’s all thanks to you all.
Buyer
29th Mar 2021 (4 years ago)
S Whitlock
Used Wednesbury branch of Connells to sell our property and used the Mortgage Advisor service to set up our new mortgage. Really happy with the service from both the office and mortgage advisory service. After a long delay with our solicitors, Ross helped us speed things along and we completed on the expected day as promised. Very pleased in our new home! Thank you
Seller
23rd Feb 2021 (4 years ago)
N Sedgley
Got the deal done despite being a difficult sale.
Thanks again
Seller
16th Feb 2021 (4 years ago)
L BROWN
Ross and the team were brilliant, they actually got £5000 more than I was expecting for my property and it was sold within a month. The sale dragged due to the buyers solicitors, but Ross was always willing to help speed up the process, by making the necessary calls to get the sale through. Would highly recommend!
Seller
15th Feb 2021 (4 years ago)
A Foster
Excellent service, Ross and the girls was all extremely helpful. Cant thank them enough.
13th Feb 2021 (4 years ago)
A Kumar
Fantastic customer service from Jess, always willing to help and always goes above and beyond for her clients. Wonderful service - and the level of service/support is amazing would definitely recommend. Jess is an absolute credit to the company, a star :). Thank-you Connells
12th Feb 2021 (4 years ago)
G marriott
Brilliant service from first appointment of valuation ,property sold within days of going life,many thanks to Jess for regular updates
Seller
27th Jan 2021 (4 years ago)
V Porebska
Very happy with the service of connells Ross was really helpful with the sale of our house and great communication from their part, staff also really nice to talk to and really great customer service on their part too
Seller
15th Jan 2021 (4 years ago)
D Owen
After selling my house with Connells’s I couldn’t be happier especially Ross and Nicola as they helped me out the most with all there time and effort So I was in the loop throughout the whole sale. All the staff there are nice great team, thanks
Seller
12th Jan 2021 (4 years ago)
W Richards
First class agents, just left them to it ,very very professional ,I can recommend the wednesbury branch to all ,the team there are top class and certainly know there stuff .many thanks to all of them .Mr W Richards
2nd Jan 2021 (4 years ago)
V Hill
Friendly and helpful staff through a difficult journey
23rd Dec 2020 (4 years ago)
L Armitage
Took a long time from start to completion. Staff were on the case almost daily. A very challenging time but staff did their best...the nightmare was Paul Dubberley Estate agent...should have been more proactive with their vendors buyer. Joni at Connells did an amazing job and couldn't fault her determination to get an exchange of contracts.
Seller
14th Dec 2020 (4 years ago)
A ennis
What can I say Joni & Russ , are very Professional , and very Responsive , kept me informed from the start to the end , I would say nothing is too much trouble for them .
Great service & Very Friendly
Keep up the great work :)
11th Dec 2020 (4 years ago)
Anonymous Home Buyer
I sold 2 properties and bought the property I am now living in the staff at Wednesbury where patient and pleasant and dealt with all three properties at the same time and during the middle of the pandemic . They where very professional and where able to answer all my questions and chase up any information required from third parties .
Buyer
8th Dec 2020 (4 years ago)
N Smith
We would highly recommend connells they was very polite professional and helpful. We brought our first home connells helped solve any queries we had and kept us up to date. Thank you connells
Buyer
8th Dec 2020 (4 years ago)
G Handley
Looking for a property for a while & I would highly recommend Connells they were very professional & kept me updated on the progress of my purchase at least once a week. I also used them for my mortgage & was very impressed with their exclusive deals.
Buyer
4th Dec 2020 (4 years ago)
Anonymous Homeseller
Friendly staff
Seller
27th Nov 2020 (4 years ago)
D Clements
Not really much to say
19th Nov 2020 (4 years ago)
T Costin
Friendly staff
17th Nov 2020 (4 years ago)
J Wright
A very professional organization with a personal approach. Great service from all the team from the outset. We achieved a sale in less than a week of the Wednesbury team putting our property on the market. Despite these difficult times the Wednesbury team battled to get everything done for the agreed completion date. Well done all.
Seller
7th Nov 2020 (4 years ago)
C Arnold
Not a bad word to say. Can't thank Dom enough for the help he provided not only with getting the house but also after during the move. Nothing was to much for him. 100% would recommend!
4th Nov 2020 (4 years ago)
D dass
Grade A service from Ross Saddington of Connells in Wednesbury - kept us up to date and informed all the way through the sale process as well as finding us a buyer quicker than we could imagined. Would certainly recommend and would not hesitate to use their services in the future. Professional, courteous and reliable.
Seller
26th Oct 2020 (4 years ago)
L Roberts
We bought and later sold our first house with Connells. From the start they were very friendly, helpful and informative. They were quick to respond to any queries we had. Special thanks to both Joni and Ross for all your help.
Seller
25th Oct 2020 (4 years ago)
R Winsper
I can't recommend Connells, Wednesbury highly enough. It was our first time using them and we will definitely be using their services again if and when the time comes to move once more.
The team are always available to contact, extremely flexible to your needs and are incredibly "on the ball". Echoing a number of reviews, Joni gets a particular mention from us. She was always polite and built a real rapport with us from day one. Her tenacity, passion and drive to get things done really shone throughout the process. We really can't thank her enough.
If you are looking for an Estate Agent who offer a complete service at a very competitive price for the amount of work they put in and advice they offer, look no further than Connells, Wednesbury. You won't be disappointed!
6th Oct 2020 (4 years ago)
F Bannister
Great service from Matt and Dom in lettings. Totally professional at all times, they found tenants for our property in just two days! Thanks for all of your help - superb ????
Landlord
5th Oct 2020 (4 years ago)
P Cavell
Our experience with Connell's Wednesbury was fantastic! From start to finish we felt extremely valued customers. Our property was marketed and sold in the space of two weeks. Ross and Joni are very down to earth and know their business well. They were always quick to respond to any queries, chase up any third parties and keep us updated throughout. Their professionalism puts you at ease and we would not hesitate to recommend their services. Faultless!
Phil & Lauren
Seller
2nd Oct 2020 (4 years ago)
D Johnson
The whole Connells team were excellent and kept us up to date with everything regarding the purchase of our first home. I’d like to also make a special mention to Joni, who at all times was professional, and did everything she possibly could to aid in the purchase of the property. Her effort was truly inspirational, as at all times she was accommodating to our enquiries, questions and did everything that we asked. Connells really do have a brilliant employee in Joni and excellent team in their Wednesbury branch. In future, when we come to buy our second home we will defiantly be using Connells, Wednesbury. 5 stars from us!
Buyer
30th Sep 2020 (4 years ago)
N Catalin
Thank you Dominic for the outstanding service provided. You are an amazing professional to deal with, keep this way ???????????? (quick response, great follow up, trustworthy .... ????????????????????).
I rented a property in Wednesbury and I am delighted to see that the collaboration with Dominic was so smooth.
Connells Estate Agents I hope you have more employees like Dominic, very well done!
Nicu
Tenant
27th Sep 2020 (4 years ago)
E Hilton
Dom was so nice and helpful nothing was too much trouble for him . Helped out in every way he could to help get us our home .
23rd Sep 2020 (4 years ago)
M Somerfield
Recently sold using Connells Wednesbury. Valuation was quick and sale price/advice was spot on for the market at the time where others were inflating things.
They stacked the viewings for us and we sold in 3 weeks to a good buyer. Overall, can’t complain.
Seller
18th Sep 2020 (4 years ago)
L Davies
Dominic was lovely to us and made our renting go easy and kept me calm when I thought things were going bad very professional
Tenant
17th Sep 2020 (4 years ago)
J Cooksey
As a conveyancing executive, I have worked alongside Ross Saddington on many client transactions. I must say that the ability, professionalism and determination from all levels of staff at Connells Wednesbury have been excellent.
I would recommend Connells Wednesbury without any hesitation. They are a continuation of the professionalism and dependability offered and experienced by many clients, upholding the Connells commitment to the clients journey and to provide great personal service to clients, and support to Solicitiors, to achieve a speedy conclusion.
11th Sep 2020 (4 years ago)
S Richards
I recently put my property to let with Connells and had the assistance of Dom and Matt who were both professional at all times, explained everything clearly so I could understand and communicated well with me throughout the process. It didn't take too long to find suitable tenants for my property and I'm really happy with the service I have received.
Landlord
10th Sep 2020 (4 years ago)
S Foley
Excellent service from Ross and Joni. The sale of my property was kept on track throughout the pandemic. Communication was brilliant and very reassuring during what was a very stressful time.
Seller
10th Sep 2020 (4 years ago)
J Lambie
Dom at Connells did an excellent job helping me move back to my hometown after being relocated at work. The communication was great and he made everything easy to understand and simpler to sort out. Would recommend!
8th Sep 2020 (4 years ago)
A Abdilla
My wife and I have just bought our first home. Naturally things did go slightly wrong due to the pandemic but this was no fault of the estate agents at all. They were very helpful with any enquiries and always fast with email responses. We dealt with Richard when it came to setting up the mortgage and he was fantastic and very clear with how the whole process works. We're now in our new home and we're very happy with the service that we received. Thanks everyone
Buyer
30th Jun 2020 (5 years ago)
C Abdilla
We used Connells for the first time to buy our first house and we began our mortgage process back in November. Our mortgage broker Richard was very thorough during this process and ensured that we knew exactly what everything meant. He gave us updates during the application and ensured all areas were covered. The Connells team have been outstanding throughout our lengthy process and have gone above and beyond to ensure that after the lockdown our house process was fast tracked in every way possible. Ross was a big help resolving any issues we had and was very quick to respond. Just want to say a huge Thank You to the Connells team, it's been a long 8 months but the wait has been worth it!
Buyer
27th Jun 2020 (5 years ago)
D Dowen
From the beggining the sale of our late fathers property was riddled with obstacles and other problems to do with the sale and other things but joni and ross handled every single one of our problems with proffessionalism and a lot of patience from beggining to end.they chased up the buyer,the solicitor and anybody else neccassary as quickly as possible to get our sale to go through as quickly as possible.i thoroughly reccomend connells to sell your property as they really do know all the answers to anything you want to throw at them.
Thankyou for your service
D dowen
Seller
23rd Jun 2020 (5 years ago)
A Hussain
Was selling and buying at the same time. The whole team at Connells, especially Joni were fantastic during the process.
They were always available for advice and guidance, whether via phone or in office.
Would like to thank them for the service provided.
Seller
11th Jun 2020 (5 years ago)
P Lally
Matt in Lettings is professional, very helpful and knowledgeable, we have used Connells for purchasing and letting and they are always top draw.
Landlord
4th Jun 2020 (5 years ago)
A farmer
They were very quick to come and value our house, Ross was very polite and proffesional in his work sat and explained everything to us in detail would deffintly use connells again.
Seller
4th Jun 2020 (5 years ago)
N Emms
Great efficient experience
3rd Jun 2020 (5 years ago)
A Reeves
First time using Connells Estate Agents. Highly recommend. Ross and Joni are both ver y polite and professional. Always available to answer any queries. Both went the extra mile when selling my house. Great team.
Seller
3rd Jun 2020 (5 years ago)
J Woodward
Just sold a house via the Wednesbury office. Very smooth throughout the process with no issues whatsoever. I recommend that you use them if you are looking to sell quickly and get your asking price.
Seller
15th May 2020 (5 years ago)
H 22
Our process with Connells Wednesbury was absolutely fantastic! I'd like to mention Joni, Richard and Ross who worked on our case and made the house buying process so much easier. They are more than professional at connells and are always there for you to speak with no matter how small a matter. I cannot recommend connells enough! Best service in my opinion. Thank you to you all!
Buyer
27th Mar 2020 (5 years ago)
J Thickett
Worked with this estate agent to purchase a property. Always called back and had emails responded to. Also helped with the buying process and given advice that meant that the purchase progressed quickly. Joni is the lady who I dealt with and she was brilliant. If I come to sell my property in future, I would like Joni to be on the case and would definitely recommend. Restored my faith in estate agents. Thank you.
Buyer
7th Mar 2020 (5 years ago)
J Smith
Would like to thank dom especially he help me and my partner more than enough even though we had some complications still moved in on the day he set recomend
Tenant
4th Mar 2020 (5 years ago)
S Silk
A local sales team with great knowledge in the area. Achieved a great price for my bungalow and found me a perfect house too! Very helpful through the whole selling and buying process with solicitors paperwork which made it as stress free as possible. Would highly recommend if you're thinking of selling your property you wont be in safer hands!
Seller
17th Feb 2020 (5 years ago)
S Richards
I used Connells Wednesbury office to sell my property. The service received was second to none. Speedy sale which I needed to secure my onward purchase but got me a price over what I needed to and got my dream home. The sales team delivered a first class service and I would certainly use them again should I need to sell! Richard the mortgage advisor was also very useful and got us a fantastic mortgage rate, again better than I thought!!
Thank you again all.
Seller
17th Feb 2020 (5 years ago)
E Rogers
I can't speak highly enough of the staff at this branch, Joni in particular was really helpful and was very good at keeping me informed of the process and what's going on etc. Ross is good too
17th Feb 2020 (5 years ago)
L Page
Dom and Matt were both so helpful. The process was so quick and simple, we were moved in within two weeks. Would highly recommend to go to these if your thinking of moving house !!!
Tenant
7th Feb 2020 (5 years ago)
N Woodhouse
Excellent company to deal with, we purchased a house with them. Joni was with us to show us around the house at the viewing and was a delight to be around. Very polite, all smiles, upbeat and clearly knew what she was talking about. She dealt with the process of the sale along side Ross and they both kept us up to date with the sale. It took us a while to complete, longer than we expected but that was no fault of theirs, we had issues with the vendor but they always seemed to of resolved the issues before we found out there was a problem. Such a pleasure to do business with and would definitely recommend Connells. They are fast acting, always aim for positive results no matter the situation. 5 star from me without no hesitation :-)
Buyer
5th Feb 2020 (5 years ago)
K P
I'd have given a 0 for the extremely un-bothered, arrogant attitude of the lady ( I don't want to name shame). After not giving the right address, we were looked down for getting to the property late for a viewing!
We spent almost half hour figuring out where the plot is ! Who gives plot number when you have an assigned door number! Ridiculous service! I hope no one else endures the same service as what I got!
1st Feb 2020 (5 years ago)
D Stancer
Thank you to the team at Connells who have provided a great service selling our home. Ross is really easy going and a pleasure to deal with and special thanks to Joni for her tenacity. She had a difficult job dealing with our chain but got us there in the end and nothing was too much trouble for her.
Seller
29th Jan 2020 (5 years ago)
D sandall
After having dealings with branch manager Ross on numerous occasions I find Ross and his team fantastic at meeting there customers needs from buying to selling and all inbetween. Ross is 2nd to none in his profession and will always recommend him and his wounserfull team at Connells wednesbury. Would also like to mention Joni,she does a brilliant job of keeping you in the loop of what's going on with either your sale or purchase !
16th Jan 2020 (5 years ago)
S Wilkes
Recently purchased a property, and then subsequently rented it out through Connells. The team at the branch have been excellent throughout, Joni listened to exactly what i was looking for when looking to purchase and made the whole purchase seamless! Then when looking to rent, Dom has kept me updated on any offers, and once he really seems to go that extra mile for the tenants which is good news all around. Well done all!!
Landlord
16th Jan 2020 (5 years ago)
D S
Having dealt with Connells for the rental of my property for the last 12 months, I would highly recommend their services. They found me a tenant very quickly at a much higher rent than expected to achieve
Landlord
16th Jan 2020 (5 years ago)
D Rodney
Fantastic experience with Connelly's estate agents, in Wednesbury. Great experience with Joni, she was supportive, professional and always very pleasant. I will highly recommend her to my friends. Thank you Joni you been great.
15th Jan 2020 (5 years ago)
C campbell
I brought my very first house from Connells back in 2009, and I’ve brought a few more from them over the last 10 years, I’ve always found the staff really helpful and professional, I’ve dealt with Joni on my last 2 purchases, Joni is always extremely helpful, nothing is ever to much trouble, and I am always kept informed on the progress of each purchase.
Buyer
13th Jan 2020 (5 years ago)
D T
Excellent service throughout sale from Ross at Connells in Wednesbury.
I would strongly recommend this company.
Dave Terry
Seller
13th Jan 2020 (5 years ago)
E Djumalieva
I have used the Connels' mortgage advisor, Richard Purcell, to buy my first home. Richard made this very frightening first experience an easy undertaking. He was patient throughout the process as I had a gazillion of questions. He was consistently professional, polite and helpful, and responded to my queries on time (which I can't say about solicitors and other parties of the deal closure; wont name the firms). Initially I dealt with other mortgage advisors as I was shopping for the cheaper deal. In the end, I opted to pay a little more but have someone who gave me confidence and all the care and attention I needed. I plan to use Regard's services again in the future, just hope he doesn't move on without living updated contacts:). A big thank you, Richard!
Buyer
11th Jan 2020 (5 years ago)
H Singh
I have dealt with Ross & Joni on numerous occasions & both are very approachable, friendly, professional, knowledgeable. As a professional investor/landlord, I deal with many estate agents up and down the country & without a doubt both Joni & Ross at Connells Wednesbury are my first point of call for any advice. Without a doubt, if your looking to buy or sell a property, Joni & Ross should be your first point of call.
Thank you both!!
Landlord
10th Jan 2020 (5 years ago)
B Dardi
I sold a house with these agents earlier in year. Very professional approach. Sales chasing was good and they kept me up to date with the progression. The manager Ross is very down to earth and pleasant to deal with. I have used other agents in the past but have learned that there is more to selling a house that merely agreeing a sale.
Seller
8th Jan 2020 (5 years ago)
R Jackson
Connells have been excellent whilst I was in the process of selling two houses at the same time. Ross and Joni have been a massive help, always keeping me informed and up to date and doing the best they can to ensure a smooth sale and ongoing purchase. Would highly recommend them to anyone looking to sell or buy.
Seller
7th Jan 2020 (5 years ago)
A Isherwood
I rented my first property through Connells! I dealt with Dom at this branch and he was absolutely excellent! From start to finish, he was constantly keeping me updated, chasing the necessary things on my behalf and ensuring I was ok through the entire process. Dom ensured he was meeting my needs through it all, as he was obviously customer focused.
Dom is a lovely person and deserves all the praise he can get! I will definitely be going back to him when I am ready to move into a bigger property with my little one.
Tenant
4th Jan 2020 (5 years ago)
W Cooper
First class service from Ross and his team, a stress free and smooth sale from start to finish. Would recommend Connells Wednesbury to anyone.
Seller
20th Dec 2019 (5 years ago)
S jones
The agents here are absolutely fantastic. I have had the pleasure of working closely with Ross the Branch Manager, Joni and Samantha over the last 2 years. They are the most hands on estate agents from start to finish of all transactions. I would highly recommend them.
19th Dec 2019 (5 years ago)
N Westwood
Used Connells Wednesbury for 2 house purchases now. The team is extremely helpful and will always call you back if they say they are going to! Highly recommended!!
Buyer
17th Dec 2019 (5 years ago)
D Smithson
I rented a property though Connells Wednesbury and everything from booking the viewings, completing the referencing checks and moving in went very smoothly. I would recommend this company
Tenant
10th Dec 2019 (5 years ago)
I Cooper
Excellent result delivered by Ross Saddington; local lad who knows his patch very well.
Professional at all times during the sale of our property, with timely updates throughout; also extremely helpful with our subsequent purchase when the seller’s agent wasn’t up to speed.
If you’re looking to buy or sell in the Wednesbury & Tipton area, you couldn’t be in safer hands.
Seller
11th Nov 2019 (5 years ago)
Karen
Professional throughout. Kept us up to date with key developments. Friendly staff.Thank You
1st Nov 2019 (5 years ago)
S Pritchard
A professional, friendly and very informative Estate Agents that kept me upto date with the sale of my property.
Good value for money and with the great marketing service, sold my property within a few weeks of it being on the market.
A big thanks to Ross and the team at Connells for the
great customer service. Would certainly recommend to anyone.
Seller
18th Oct 2019 (5 years ago)
J Crompton
Amazing customer service from Joni and Ross. Selling our Home was made so much easier by both putting our minds at easy from start to finish.
They could not of done anymore we are so greatful to them for everything.
Will hopefully be using again when we buy our new home next year to.
You will be in great hands very trustworthy and pleasant to deal with on all levels.
Also used there solicitors made the process so much easier.
Seller
17th Oct 2019 (5 years ago)
B gutteridge
Had a visit today from Ross he did all we asked and was very professional well done
15th Oct 2019 (5 years ago)
N Guest
Wednesbury Connells**
Is the most amazing place for customer service specially when its from Joni. Always welcoming you with a smile and friendly service if your first time buyers like myself and my partner and you want an easy and no stress process while buying your first home sweet home and want to feel comfatable. i would recommend Connells Wednesbury " Joni ". You want be disappointed!! I thank everyone at connells and specially joni for finding our dream home xx
Buyer
15th Oct 2019 (5 years ago)
D brookes
Outstanding service given by Matt & Dom at Connell's Wednesbury when finding a new tenant for my letting. They were friendly, efficient, attentive & gave consistent professional help, advice & service from start to finish. Highly recommend.
Landlord
20th Sep 2019 (5 years ago)
M Clarke
Well i cannot fault this wonderful team. At the start we met Samantha who came to do a property valuation. As this was our first time selling a house we didn't know a lot about the process, but Samantha was professional and friendly and didn't mind walking us through the process and answering all the questions we had. Then we met Joni who came to do some viewings, again professional and friendly who during the whole process went above and beyond not just for the house we was selling but with the house we ended up buying. This really impressed me and without her input who knows if we would have brought the house that we have. lastly there was Richard who advised us about mortgages and found us a good competitive mortgage. This team is again wonderful and i am really happy we chose Connells at Wednesbury.
Seller
18th Sep 2019 (5 years ago)
R Keys
This was the second time I used Connells for a property and again it was problem for them to go above and beyond for me!
Thanks to the whole team but a massive thanks to Joni and Richard who supported me the whole way through! You are amazing! Thanks
8th Sep 2019 (5 years ago)
B Cowley
You don't have to do a thing,,,,they said,,,,,,,,only one person in connells was a help to us.our house sold itself.was told not to use them but didn't take the advice. Money for nothing.
Seller
6th Sep 2019 (5 years ago)
K Jenkins
Probably the worse customer service ive ever encountered. Your deposit is not secure , no one wants to know if your rented property is in bad condition.
I had no hot water, damp was so bad its cost me a settee , chair , clothing and shoes.
This was at 63 hall st, Darlaston. You dont even get any correspondence to let you know one way or other about your deposit.
Their complaints department tells you , to contact landlord, yet all dealings are dealt with by Connells and i cant get contact details of landlord.
Ive now had to start legal proceedingst get my deposit and compensation for loss of personsl belongings due to the damp.
Just appalling way to do buisness.
Tenant
15th Jul 2019 (6 years ago)
S Whitlock
Had a very positive, efficient and friendly service from the team at Connells Wednesbury. Nothing was too much trouble for Matt. From the viewings to having the keys in a week!
I would definitely recommend!
Thanks again! :)
20th Jun 2019 (6 years ago)
N Bibi
We are first time buyers and have just completed on our purchase! The service from Connells has been brill, especially from Joni who saw our purchase through. The whole team is professional and helpful and we would definitely use them again, they are now our estate agent of choice.
Buyer
12th Jun 2019 (6 years ago)
S Shephard
I had lived in my property for 27 years before deciding to sell and move on a very stressful time but my sale could not have gone smoother Ross and Joni were fantastic always on hand to help and guide me through the process. Excellent service and always friendly. Would definitely recommend you use connells wednesbury branch thank you for all your help
Seller
12th Jun 2019 (6 years ago)
M Morris
Staff are all very friendly. Very helpful with all the information you ask for. Nothing is too much trouble well done all the staff at Wednesbury branch
15th Mar 2019 (6 years ago)
J Droch
Horrible to deal with, all the nonsense of slow computers, will call u back, never to be heard from again... avoid like the plague and do not feel threatened by the idiot manager who is rude. If you are selling a property, sell via another local company.
Seller
20th Feb 2019 (6 years ago)
P Francis
We have recently completed the sale of my Dad’s three bedroom semi with the help of Connells Wednesbury. We were very pleased with the service received, from initial contact through to completion. The advice given to us by Sam from Wednesbury was always sensible and pragmatic, and, in particular, she kept in touch by phone at all key points of the sale process. We would be happy to recommend Connells and would definitely use again.
Seller
8th Feb 2019 (6 years ago)
J jes
Great Agency would highly recommend them to sell your house
Seller
24th Oct 2018 (6 years ago)
A uk
Never replied to call or email
9th Oct 2018 (6 years ago)
C Brown
They sold our house in a week with a very good price. They have been very helpful all through. Thank you Joni and Sam xx
Seller
11th Aug 2018 (6 years ago)
M Singh
never reply to emails or answer phone calls
3rd Aug 2018 (6 years ago)
L X
What a pleasure dealing with Charlotte Williams. Delivered everything she promised and always had a swift response to any queries I had. Charlotte is a credit to your letting department .
Landlord
1st Aug 2018 (6 years ago)
K Spittle
Good service staff really friendly, thanks to Joni and Ross all went smooth..
18th May 2018 (7 years ago)
A I
Worst customer service . never reply to emails or answer phone calls !
15th May 2018 (7 years ago)
D Thorp
Great service. Ross and his team are really friendly and very professional. Their knowledge about the area, the properties and the people was clear as was their enthusiasm for what they do. Great job. Thank you.
23rd Apr 2018 (7 years ago)
C hand
Ross and his team at Connells Wednesbury are friendly and welcoming. A good professional service. So much so other family members are now selling with Connells.
Seller
30th Mar 2018 (7 years ago)
L Dudey
They was so good helped me out would recommend them to use and have lovely homes to rent
Tenant
13th Dec 2017 (7 years ago)
K Cheema
Couldn't fault the service by Connell Wednesbury. Needed somewhere to rent and they were first class from start to finish. The two guys helped and nothing was too much trouble. Would recommend to anyone
Tenant
16th Nov 2017 (7 years ago)
B Holden
Poor customer service. Wouldn't ring back when they said. Took them weeks for me to move in after I pestered about getting the work done at the house for a month.
However staff are friendly.
Tenant
4th Nov 2017 (7 years ago)
H Nabi
The staff are overall nice and helpfull. My compliments to the mortgage advisor he is a real senior gentle man the company would be nothing without him. Every time I've been to the branch a lot of support and advice was given to buy the property I'm very pleased with the service.
Buyer
28th Oct 2017 (7 years ago)
A Harvey
Absolutely brilliant and quick service! I went in never expecting I would get a new property so fast! Viewing on the Wednesday and was moved in the following Tuesday fantastic staff always happy to help :) ! Nathan is the gentleman who sorted the paperwork out for me and my partner can not fault the service at all would definitely use conells again.
Tenant
14th Aug 2017 (7 years ago)
L Bush
Poor of a service as you can possibly find, avoid this company at all costs.
Poor selling methodology
Waste of time letting
The company will turn there back on you the second there's an issue, normally created by Connells, then they will bring the legal team down on you. Not worth one star.
Wednesbury branch take money for nothing.
22nd Jul 2017 (7 years ago)
P Richards
Fabulous Estate Agents with the best customer service. Awesome
14th Feb 2017 (8 years ago)
B Maxfield
Says its open till 5 but yet you turn up at half 4 and its shut
Nobody answers the door or the bell or even the phone
Nice play
17th Sep 2016 (8 years ago)
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