145 Great Charles Street, Queensway, Birmingham, West Midlands, B3 3LP
With our local market knowledge, and a network of 180 branches, we’ve been helping customers sell their homes across the country for over 85 years.
Opening hours
Monday8:30am - 6:00pm
Tuesday8:30am - 6:00pm
Wednesday8:30am - 6:00pm
Thursday8:30am - 6:00pm
Friday8:30am - 6:00pm
Saturday9:00am - 5:00pm
SundayClosed
View all details
Accreditations
Connells - Birmingham City Reviews (247)
Have you used this agent?
65%
4%
1%
1%
29%
S Ahmed
Summary - House viewing on 18May2024, Mortgage Application with Jack on 28May2024. Accepted application 26Jun2024
Overall really pleased with the process! First time buyers so a lot of this is really new to me and Mrs but Jacks and Harrison were great at replying to questions and providing reassurance. I like the offer that it's a lifetime service given by Connells so the one-time fee doesn't feel too bad
Application has just been accepted so not much else to say but overall great - can't fault em!
PS Didn't realise that lenders do so many checks - feel like I can do the Credas app in my sleep now lol... Read more
30th Jun 2024 (27 days ago)
H Malik
I have been trying to contact Connell’s Birmingham for multiple days. I have left voice mails and tried calling at all times of the day but have not received an answer or call back. Unsatisfactory customer service yet when it comes to anything regarding them receiving their money Connells are on the case in seconds.... Read more
10th Jun 2024 (7 weeks ago)
S S
Absolutely unprofessional cancelled two valuation appointments Michael swords even called in the morning to confirm 12.00 appointment said yes I'm expecting you then sent email at 11.44 to say cancelled shocking... Read more
4th Jun 2024 (8 weeks ago)
S Cheng
Do not use their lettings service!!! They never answer the calls... Read more
29th May 2024 (8 weeks ago)
N Ma
we purchased the apartment with Connells, they are very professional and followup all details on time :-)... Read more
27th May 2024 (9 weeks ago)
L Skelding
Used connells for the sale of my property, the new manager Ross was polite, efficient and nothing was too much of an issue. Ross made sure the sale was completed without complications and frequent updates were given and reassurance from start to finish.
Thank you for all your help and support it was much appreciated during the usual stressful process of moving home
Thank you... Read more
10th May 2024 (11 weeks ago)
S
If I could give a minus score for this firm, I would. I have been in correspondence with Connolls since January 2024 to get a matter resolved with a property that they are supposed to be managing. Unfortunately, I have been constantly fobbed off and been given excuse, after excuse, as to why they cannot progress. It's very apparent that they just do NOT care about the property they manage and the surrounding community. One thing for sure, I will never use them for mine or my family's property portfolio.... Read more
8th May 2024 (11 weeks ago)
C Patel
Highly recommend Jack speed for the Mortgage. Good work... Read more
5th May 2024 (12 weeks ago)
P Patel
Excellent work from Jack speed. Recommended him for mortgage application.... Read more
5th May 2024 (12 weeks ago)
J Wright
Shockingly poor excuse of a Letting Agent. Was sent a WhatsApp video of a property by Shennay and sent several messages to her to view the property that were completely ignored! Eventually got to view the property 2 days before they wanted us to move in..... unbelievable. Property was overpriced and had a bad smell among other faults and has since been advertised with another agent. Avoid these clowns!... Read more
2nd May 2024 (12 weeks ago)
V Gaming
Very patient and helpful. Communication was efficient and fast.... Read more
28th Apr 2024 (13 weeks ago)
C Rouaf
Please look for some other option because they make you cry for every single thing and also very unprofessional.
They expect you do everything and drop their commission in the pocket on time. Thank you to manager for being very rude and shennay, Lilly.
Apart from the house key (renting) I received nothing and I have been begging for information but staff working here just don't care. I'm just running in a circle from here to property management and from there to estate agency just for tenancy agreement but they are all saying we are working on it.... Read more
24th Apr 2024 (13 weeks ago)
K Sam
I wish I could give ZERO star for the service which they provide to everyone. Starting from the manager who is extremely rude as of he is providing the accommodation for free and then Shennay, Lilly, Nikita and another guy I forgot his name. They just don't care what you are going through and I don't understand why it take ages for them just to complete their work.... Read more
24th Apr 2024 (13 weeks ago)
S Swan
Jack speed was brilliant... Read more
15th Apr 2024 (15 weeks ago)
W Amin
Jack was really great. Helped my parents all the way and kept things clear and simple. Honest and friendly advice. Thank you!... Read more
3rd Apr 2024 (16 weeks ago)
Performance stats
% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.