57-59 Bridge Street, Walsall, West Midlands, WS1 1JQ
With our local market knowledge, and a network of 180 branches, we’ve been helping customers sell their homes across the country for over 85 years.
Opening hours
Monday8:30am - 6:00pm
Tuesday8:30am - 6:00pm
Wednesday8:30am - 6:00pm
Thursday8:30am - 6:00pm
Friday8:30am - 6:00pm
Saturday9:00am - 5:00pm
SundayClosed
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Accreditations
Connells - Walsall Reviews (173)
Have you used this agent?
82%
3%
1%
1%
13%
Anonymous Homeseller
Poor communication and poor advertising... Read more
17th Jul 2024 (10 days ago)
F Joesbury
Recently took out mortgage with Neelam on the mortgage team. Absolutely amazing service and couldn't do enough for us! We 100% recommend using connells and particularly neelam for your mortgage needs!... Read more
14th Jul 2024 (13 days ago)
M Fuller
Terrible service from the letting division - received a call back regarding fixing our oven as it had short circuited during the weekend - received an apology for not getting back to us sooner as she doesn’t work weekends & asked if she just woke me up as it was early
This was completely fine, expected & courteous I even found the situation humorous as I was woken up but relieved to get our oven sorted out and let out a little chuckle.
I was then met with an extremely awkward:
‘Are you laughing, really?’
The tone of conversation completely shifted and began the most condescending, dismissive, rude and snobbish interrogation I’ve ever experienced - short and snappy questions with a prompt disregard for the situation and lack of empathy. Was finally told I’d essentially be passed over & would received a text for access.
Which again, is fine as hopefully we’ll get our oven fixed but to be spoken down to such a manner for laughing a situation is completely unacceptable - pretty sure she slammed the phone down on me.
I am new to the property ladder and only wished to have a simple fix to the problem but the way this was conducted was outrageous.
To the letting agent who called me (Therese Gnosill I believe), please remove the stick from where the sun doesn’t shine and work on your people skills, decorum and customer service as you are severely lacking in all three.... Read more
8th Jul 2024 (19 days ago)
Anonymous Homeseller
a very good experience... Read more
10th Jun 2024 (7 weeks ago)
Zaida
I was so shocked with the service I got I have dealt with Connells before they have been fantastic. I'm gutted with the service I got this time the lady was so rude told me to look online not offer me a seat. I'm trying to get over the way I was treated will be phoning them to speak to the manager... Read more
8th Jun 2024 (7 weeks ago)
P Mehmi
Dan Flowers has been absolutely amazing right from day 1! Super helpful, friendly and approachable. The whole experience seems daunting especially as a first time buyer but Dan kept me informed every step of the way and worked so hard to make things happen.
Thank you so much for enabling us to achieve our dream.
Pooja.... Read more
6th Jun 2024 (7 weeks ago)
D Osobu
Dan Flowers is unmatched at Connells he helped to sort out my mortgage. He has been excellent to deal with and l have been really impressed with all aspects of the application. He has a wealth of knowledge in the different products available and really took the hassle out of getting an offer. He responds to emails and inquiries quickly and I really can't fault the service. I will definitely be using him again. Highly recommend.... Read more
6th Jun 2024 (7 weeks ago)
L Brinarovsky
Neelam is fantastic. Very efficient moving at pace even during her out of office hours. Was well impressed with how quickly she responded getting her research on a property am now buying done and advising me on the offer to put in all on a day she was off work thats some dedication. No waiting around couldn't be happier. Great advice going through the mortgage process with again no time wasted explaining everything thoroughly even when offering add on products of insurance. Would highly recommend if you want a dedicated person to their job to take you through the process. Thank you Neelam.... Read more
6th Jun 2024 (7 weeks ago)
Anonymous Home Buyer
I'm happy with the way Neelam ( one of the morgage advisers), is assisting me in this my morgage process. Her customer relationship is topnotch.... Read more
22nd May 2024 (9 weeks ago)
C Jones
Absolute scammers! They said they would offer several services and made us pay upfront. As soon as they got the money went silent and didn’t provide none of the services stated. When confronting them their complaints team, staff and manager are avoiding us. Took a big amount of money for nothing you can do yourself for free. AVOID!!! Reply : When trying to complain I get ignored. I have raised my issues 4 times through different complaints services over the last month.... Read more
10th May 2024 (11 weeks ago)
Anonymous Home Buyer
Highly recommend Neelam Sharma,she is very helpful and prompt with all the information and help you need.She is a great mortgage advisor!... Read more
29th Apr 2024 (13 weeks ago)
A Ambia
Very good and communicative service. Quite pleased so far... Read more
29th Apr 2024 (13 weeks ago)
R Singh
All the staff are great! Very friendly and knowledgeable. Thank you to Dan who made the process much easier with his friendly explanations.... Read more
19th Apr 2024 (14 weeks ago)
T Rose
Thank you for all your help Taylor !! X... Read more
3rd Apr 2024 (16 weeks ago)
C Hill
So grateful for all the help Taylor Jackson gave me when it came to finding my new home. She talked me through everything & made it a stress free transition. She is an amazing asset to Connells and i would recommend them to everyone... Read more
3rd Apr 2024 (16 weeks ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.