Connells - Yeovil

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Laceys Yeovil Ltd

Maybe am the one with bad luck.. I have been with connells for 6 years and 5 months.. They never fixed nothing on the property and nearly one month I gone they  haven't pay me back my deposit yet.
Definitely I don't recommend to anyone

Having bought and sold properties over many years. I demand & expect Professional Quality Response, with Proven Knowledge regarding the market place. Connells' 2020 performance was exceptional.
Tosh - Michael Hudson.

I have used Connell numerous times for buying and selling houses, I have always found Mark and the team very friendly, they kept in close contact with me throughout the multiple stages even through these difficult times. I would definitely use them again!

One of the best estate agent teams we have ever had the pleasure of dealing with. Consummate professionals from the outset. Nothing was too much and no issue to big to overcome. Would use these guys again anytime.

I would highly recommend using Connells at Yeovil. They have been second to none, when it comes to purchasing our new home, especially James who was extremely proactive, always happy to take my phone calls and got back to me promptly, also Mark and the rest of the team, were happy to help and or pass on messages if James was not available.
I can not thank them enough for making the stressful process far less stressful.
We will Definitely be using them in the future.

The agent that came out to value the house was really pleasant and helpful and the whole were very friendly and were always there for us.  We fill we could not of had a better Agent to help sell our house.

Absolutely top draw service. Have used Connells in Yeovil for a number of years to rent out a flat and now sell it. They always found reliable tenants and I never had any periods of it being empty. Great advice about strategies to get viewings for a property sale. They are prompt to deal with solicitors enquiries and chase things up for you. Highly recommend and will certainly use again. These people know what they're doing.

I would just like to thank Mark, and his team for a great customer experience, from Day 1 Mark understood our full needs and requirements and went beyond his job before and after lockdown to ensure we had all the information and advice we needed.
The house sale was very slick and follow ups also, communication at times with Connells Solicitors in Wales became very frustrating due to staff on furlough but again Mark and James worked on their behalf to find out what was going on. This channel on communication from Solicitors is the only critic from us but this has nothing to do with the Connells team. 
Mortgage and Insurance advice through Martyn was first class and he also worked hard for us to meet deadline that has been placed on us all in regards to the CV-19 pandemic.
I have already recommended their services to family and friends and will continue to do so.
Thanks again Team Connells - First Class!

What an amazing service, just bought a new house and had a move in at this difficult stage. All thanks go to Connells. They have excellent helpful staffs ready to help their clients to pull everything together. Really happy with our purchase and would highly recommend Connells for fast and professional services.

What a breath of fresh air! Just rented out a property through Connells. Even in the current circumstances, they all pulled together to get things sorted, Cheryl was fantastic, nothing was too much trouble and Rachel at the Bristol office did viewings etc. Had been using another agent previously and was really fed up with not being able to speak to the same person when I called etc. Thankyou All!

Trying to sort out a property they rent, no help at all, rubbish and furniture left at property for last 2 weeks outside...

I am using Connells for the sale of my property. From the initial meeting and going on the market through to the stage we are at at the moment the whole process has been smooth. There is always somebody at the end of the phone to answer any questions, when visiting the branch all the staff are helpful, friendly and polite. Martyn assisted us with our mortgage and gave the best advice whilst explaining and clarifying anything we were unsure about. I would 100% recommend Connells in Yeovil they are friendly, helpful, efficient, everything you need in what could be a stressful situation. Thank you for all your help :)

Recently rented a property through Connells. The service I received was first class. Cheryl showed me a couple of properties (one of which i took) and was great throughout the whole process. Very knowledgeable and kept me in the loop with everything i needed to know and do. She is a credit to the company.

I had to write to say a big thank you to James Jordan of Connells in Yeovil for getting a very stressful sale across the line.  It was a drawn out transaction of the sale of an investment property with an overseas buyer but James was so on the ball daily. I deal with lots of agents as an investor and I can say he’s very hard working , diligent and at all times professional even when I was ringing him so many times!  It wasn’t an expensive property but  I have no doubt it didn’t matter to Janes, he just wanted to provide a 5* service and he achieved that goal.  Highly recommend

Fantastic service from Mark and his team. Due to personal reasons we wanted our property sold quickly but for a fair price. Mark and his team were professional at all times and always gave us feed back on viewings. Mark and his team went above and beyond and we can't thank them all enough. We will definitely use Connells in the future.

A HUGE THANK YOU! 
As  I await to collect the keys tomorrow, I would like to say an enormously sincere thank you to Mark, Martyn and the team for supporting me through the purchase of my lovely brand new home. From start to finish I have always found them to be a united, professional team, enthusiastic, reliable and excellent in communicating and responding to emails and phone calls. Mark always seemed to have his finger on the pulse! But above all they made me feel a valued client, understanding my needs and listening and acting upon my specific requests with unending patience, to the extent that I never felt hesitant in contacting them. Nothing was too much trouble. I would thoroughly recommend the Yeovil Connells Team and would not hesitate in using their services in the future.

Bought our house this month  using Connells services .  All staff involved in the process were brilliant. A big thank you to James Jordan and Mr. White ,as they went above and beyond to make sure we get the house before Christmas . I would definitely recommend them to anyone.

I dealt with James Jordan and Mark Smeeth both of whom were a pleasure to deal with and kept me up to date throughout the process. My home was sold within the time frames suggested and things went as smoothly as I could have hoped for with such a task! I would recommend to friends and family alike!

all staff were very efficient and helpful and kept us informed all the way through the transaction, would highly recommend, they achieved our full asking price and all proceeded very smoothly.

The team at Connells, Yeovil were absolutely fantastic. From Matt who I met with initially and who explained everything I needed to know, which helped me decide that Connells was the right choice for me, to Mark, James and Joe who were always on the end of the phone throughout the whole process. They were all polite, reliable and offered support during what was at times a stressful experience. I would highly recommend Mark and his team and thank them all for their help and support.

A house sale went through very well. The contact and outcome were excellent, and the service was always with a smile. Their efforts are greatly appreciated and Connells Estate Agency is fully recommended.

I’ve had a very reliable experience with the lettings department. My contact, Cheryl, was extremely friendly, approachable and professional. Everything from the referencing, tenancy agreement and inventory updates were done thoroughly and on time, despite such a small timescale to turn things around.

Connells are a busy agency so I didn’t get lots of updates on progress but I could always trust that they were using their time to get things done for me. So thank you Connells, I love my flat and feel safe in my agreement with the landlord. I can’t ask for more!

Fantastic lettings team. Helped me move twice into two lovely homes. Would 100% use them again.

My experience with Connells has been fantastic. The agents Loi and Cheryl have been a great help for me and my family, always sorting out the most difficult issues with a really easy going energy. They are dedicated and concerned with their customers, that's what makes them unique and brilliant.

Genuine thank for the excellent service that Connells Yeovil provided us during the recent sale of our property. The sales process was swift and seamless from start to finish, leading to a positive outcome, with minimal disturbance to ourselves. We consider that Mark Smeeth, James Jordan and rest of the staff  provided us with an impeccable service throughout and we would highly recommend them to people in need of similar residential sales,

Not happy with the lack of care for a property for sale by executors

Mark Smeeth at Connells has been a great help and support during a stressful period of selling our family home.  Mark didn't keep chasing us and made just the right amount of contact which showed he was really keen to help us and get us a sale.  Mark had some great ideas on how to market the property with an open day and offered a great deal on the marketing and solicitors costs.

I wouldn't hesitate to recommend Mark or his team, he has great knowledge on the local housing market and was very encouraging and motivating.

Would definitely use Connells again and recommend them to a friend. I found them to be extremely helpful and transparent, and Mark did his best to find me the best possible price for my property. James dealt with the middle and tail end of my sale and was always quick to contact both solicitors to push them along, and prompt at keeping me informed as to how the sale was progressing. Inspired confidence from start to finish.

Mark and the team at Connells are superb, professional, helpful and completely on the ball. Helped sell my parents house, hassle free and easy sale. Would gladly use Connells Yeovil again in the future.

Thank you to the Lettings team really help me through a difficult time, booked a viewing through right move with mins a received a call, viewed the property placed my holding fees and within a week i am in my own home. I really needed a to move and the guys were amazing. Would 100% recommend using the letting service.

Rented my new house through Connells Lettings and the Lettings manager was excellent, very helpful and moved the process through in 2 weeks of picking the house. Viewed the house and decided the same day and even got started on the paperwork then and there, the Lettings manager sorted everything out for me in no time and made my move very easy and efficient. Thank you very much.

We had an excellent experience with Connells Yeovil and would highly recommend them as a company. I love the fact that James was our point of contact who works alongside Martyn White and found him to be extremely helpful and informative.He has been available to speak to even out of office hours able to contact him direct to arrange a second and even a third viewing without any hassle and with an almost immediate response , which takes much of the frustrations out of trying to reach people. Thank you for finally getting the keys from our dream home !

We brought our house through connells Yeovil, all the staff were brilliant, with special mention to mark who went above and beyond to help us. Thank you so much.

My experience has been great with Connells. I was selling my house and the process was a positive one. 

The whole team seemed really enthusiastic. I rang up initially to have a valuation on the house, knowing I was going to sell and had an appointment within a few days. Mark came along and was super enthusiastic, encouraging and just an all round brilliant vibe. I knew this was the kind of energy I wanted an estate agent to have whilst selling my house and it was leagues above anything else I had experienced. 

The effort really went beyond my expectations. Emails and phone calls were responded to anytime, not just the standard 9-5 as well as time being created for me, in what I’m sure was a very busy day anyway. This effort definitely doesn’t go unnoticed, and as the property selling sector is becoming crowded with competition n this sort of service is A1 and stands out from the rest. 

I would definitely recommend Connells Yeovil to
anyone selling a house and hope to have many dealing with them again in the future.

I sold my flat through Connells, Yeovil.  Mark and the team worked hard to help me achieve the sale of my flat, and helped to keep things on track when problems arised .  

Martyn, the mortgage consultant was knowledgeable, honest and helped me get the right type of mortgage.

Overall a good experience and one that I would recommend to other potential property buyers or sellers.

Completely above and beyond service from Connells. Dealt with Mark in particular. Seamless communication between me as the buyer and the seller facilitated by Mark, chaperoning the solicitors from offer to completion in 6 weeks (there was no chain).  

I asked for a few extra things of the seller and Mark managed to get all of these resolved very very quickly, always the same day, sometimes within hours. This included the initial offer which wasn’t stressful because of the service provided.

I’d happily recommend to anyone. I said I’d never move again because of past experiences, but I’d move again if this service could be replicated - although my house is perfect, so that won’t be happening!

Connells Yeovil provided an excellent service, from my first appointment with Mark (branch manager) right through until the sale went through. I was particularly impressed with how they accommodated my needs, the high quality of the marketing, the accurate identification of suitable buyers, and their advice and support during price negotiations. They were extremely proactive as the sale neared it's conclusion providing regular updates as they pushed to get it 'over the line'. A lovely friendly and knowledgeable team who couldn't do enough to help. Would definitely use them again, although not planning a move for a long time!

I can’t thank Connells enough for the level of service and professionalism they provided! I would highly recommend this estate agent, they went above and beyond to make the whole experience stress free. The staff were brilliant and were honest with any questions I needed answering.
The mortgage advisor even saved me thousands of pounds on my mortgage!
Thanks Connells, I will be using you again!

My partner arranged a valuation on our property. Had an email to confirm the appointment and a text reminder the day before. Finished work early to be home in time. No show or phone call from the estate agents.  Called up to see what was happening and they knew nothing about it and offered a very quick apology .
won't be using or recommending the estate agent. POOR SERVICE

A change in circumstances led me to take my property off the market from Connells. 
Tilly is a very hard working individual and thrives success. Her efforts did not go unnoticed. Harry and James were brilliant too and kept me up to date with any information i needed to know. Will use again in the future.

Great service, amazing staff, get what you need when you need it, sorted me out a property within weeks of application couldn't ask for a better estate agents

The staff was amazing very well mannered help me get my dream home! And was able to get me moved into my dream home a lot quicker than I expected! Still live in the same house and I’m very happy with it and happy I have a great landlord too!

Always helpful and freindly. Both cheryl and loi especially went above and beyond to help us find our perfect home. We have dealt with connells yeovil on two seperate occasions in the past year and the service just exceeds everytime. Very professional and trustworthy...

Friendly staff and a well organised branch. Would highly recommend them. I used martin who is a mortgage advisor and he was very thorough i walked away happy.

Fantastic service would 100% use them again. They helped with all my needs from my mortgage to finding me the perfect house and getting it onto the market and finding me a short term rental whilst I waited for my perfect home. :)

I have used Connells a number of times to purchase rental properties and have always found the staff in Yeovil excellent and have turned up on time for me to view properties and been straight talking regarding any offers I have put forward on properties. From my personal experiences with them I would not hesitate to recommend.

I arranged my mortgage, bought a property and rented a property through Connells (Yeovil). Particular thamks to Martyn who organised my mortgage and saved me hundreds against what the bank were offering, Mark who sorted out the purchase of the property, Cheryl and Loi found me tennants and Charlotte who sorted any administrative queries I had.

Tilly has gone above and beyond to ensure we got the property we wanted. I have been able to contact her at all times and her vast knowlegde and honesty has aided our decisions in the process. Thank you Tilly, I would recommend you a million times over. :)

I've been trying to contact with them whole day 5 calls and three times they ask me for my details and promised to give me a call back with in hour, 2 times they didn't even answer the phone.  This is how this agency treats their costumers? We are living in a XXI century and having  a costumer service like this has to be a some bizarre/twisted joke!

As a buyer I found Connells hopless. They don't answer the phone and after a few days I got through and was told that no sale people were available! Surely that's all they need as that is their sole function. If you are selling I wouldn't use them.

Loi and Cheryl were both professional and friendly when finding me a tenant recently. Nothing was too much trouble for them, they were always willing to help and gave me support throughout the process. I will definitely use them again.

Very friendly and helpful staff on lettings. found me a property very quickly and it was perfect.

I found a home to purchase through Connells, Yeovil. Everyone in the office was extremely friendly and efficient, from showing me round the property to all subsequent dealings. All in all, it was a very professional service, and I would recommend Connells, Yeovil to anyone thinking of buying a property - thank you.

The biggest rip off merchants out there. Paid over £400 in fees. The staff are useless, they kept blaming us for not doing our credit check (£100 fee which only costs £10), turns out candy did not send us the email after saying that she did. It amazes me how these snake oil salesmans are still in business. Pathetic! Oh yeah and the property we moved was terrible stay away from them , go with them at your own peril.

Can't speak more highly of Mark and his team. On their advice we pitched our house very keenly to gain interest and then on gaining 2 interested parties got £8k above price and agreed sale. The team really proved their worth in seeing a difficult sell through to completion. There were many frustrating moments faced by Mark due to intransigent and negative solicitors within the chain not doing their jobs diligently. His enthusiasm and experienced communication skills kept the solicitors from giving up completely when faced with a mortgage offer within the chain that was days from expiring so causing a chain collapse. On the very last possible selling day, largely because of Mark, we were able to get all solicitors involved to expedite their work processes to exchange and complete within 3 hours....success!! This shows that estate agents really do earn their money and that Rightmove helping agents to find a buyer is just a very small part of the process and the value involved. Most agents can get people to make offers but getting things to completion is the real skill. A very big thank you to Mark and his enthusiastic team. Very happy indeed to pay the competitive commission rates at Connells!

A friendly and reliable team who have helped us sell our house with ease. Our house was valued appropriately and fairly with sound advice given throughout the sales process.  The photos were top notch!

Attentive follow up after the sale was agreed and helped with keeping the chain updated with progress and put up with my constant phone calls to see how things were progressing. 

I would recommend Mark and his team at Connells Yeovil if you were thinking of selling your house.

We found the experience with Connells Yeovil to be excellent. All the staff were very helpful and most importantly prior to us signing up with them, not pushy at all for our business which in itself was a great relief for us. We had a particularly odd set of circumstances which may have led to us selling the house privately but this did not detract from the help and assistance we had from the staff knowing that this was a possibility. Fortunately for us when our private contact fell through Connells were there to pick up the pieces and within hours had people looking at the property. To our amazement, by the second viewing Connells had sold the property and at this point we had wished we didn’t try to sell privately which is a great testament to the type of buyer Connells were sending to see the cottage we had for sale.

We also had a tricky tenant in the property at the time which caused us problems in evicting them so we could sell, Connells again were very supportive, updating the buyer and us at every stage so that the sale was successful for all parties even after a prolonged period. We have now completed, the sale has gone through and all parties have had a great experience.

We would DEFINITELY use Connells again should we buy, sell or rent in the future 

Thank you to all the team in Yeovil.

Arranged a 5pm appointment yesterday evening to have a valuation on my property. Arranged to leave work early and nobody showed. No phone call and no email. Terrible service, would not recommend and will be going else where.

Friendly, honest and professional service from start to completion. I wouldn't hesitate to recommend them .

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Connells - Yeovil

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Connells - Yeovil Reviews 61

Have you used this agent?

The wrong agent can ruin your sale.

Sell your home

Company

Connells - Yeovil

Opening hours

Performance stats

% of asking price

Average sell time

Fee

Listings by number of bedrooms

Listings by postcode

More agents nearby

More Connells branches

Connells - Yeovil Reviews.css-1tzeee1{opacity:0.5;} 61

Have you used this agent?

The wrong agent can ruin your sale.

Connells - Yeovil Reviews 61