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HouseWorth
© GetAgent Limited 2025
- Connells - Yeovil
Connells - Yeovil
Opens tomorrow at 8:30am
1-3 Princes Street, Yeovil, Somerset, BA20 1EW
Established in 1936, Connells are a network of high street estate agency branches, dedicated to providing a wide range of home moving services. At Yeovil, our team can help with selling or buying, letting or renting, mortgage services and much more to facilitate every step of your journey. Choose us.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Connells - Yeovil Reviews (193)
Have you used this agent?
82%
8%
1%
2%
8%
All (193)
Seller (56)
Buyer (36)
Landlord (11)
Tenant (25)
General (65)
L Trowbridge
After being on the market with no success, I contacted Tilly to see if she could help. After a successful completion I can now express my upmost thanks to James, Tilly and the team. Their communication and help throughout the whole process was second to none and I could not recommend them highly enough. Nothing was too much hassle for them and when it came to the paperwork, they helped and made sure we had and did everything we needed. If you are thinking of buying or selling, look no further.
Seller
11th Nov 2024 (7 mo. ago)
Anonymous Home Buyer
Connells Yeovil team did an extra mile to achieve my dream to buy a house.I am very satisfied with the service I received. Maheala is really helpful and professional.James.Dominic and Jordan is very professional with a positive approach. Thank you for your effortlessly helping all the way through the sale completion. Definitely, I will recommend your services.
Buyer
1st Nov 2024 (7 mo. ago)
F Howse
Many thanks to Ollie for his outstanding support and professionalism in assisting me with my property search and the necessary moving in paperwork. First class!
18th Oct 2024 (8 mo. ago)
Abby
Great experience using connells to secure a rental property, Ollie was very helpful and efficient and managed to secure a place for me within around a week which made everything pretty stress free.
Tenant
14th Oct 2024 (8 mo. ago)
R babu
Good service for letting property and after service. Good staff especially Oliver ( Lettings Negotiator). He helped as for everything on time.
Landlord
26th Sep 2024 (8 mo. ago)
J Howell
Ollie was great in helping us find a place of our own. Very helpful & patient ????
25th Aug 2024 (9 mo. ago)
Kat
Oliver McHarrie from Connells Yeovil went the extra mile help me view properties at convenient times & helped find suitable property very quickly! Thank you Ollie & team :))
17th Aug 2024 (10 mo. ago)
W Kopytowska
When it came to renting a property from Connells my experience was positive. Ollie was friendly, helpful, and clearly knowledgeable about the property he showed us around. Thanks for getting us the property we had our heart set on :)
Tenant
17th Aug 2024 (10 mo. ago)
L Robinson
First time buyers beware. Here's my experience with Connells of Yeovil.
Being first time buyers, my partner and I dealt with practically every estate agent on the highstreet. Connell were advertising a property that we were really interested in. We followed up our interest with 3 viewings booked within a week or so. First viewing, a trainee attended having come back off holiday, and had not seen the property nor could give any additional information. Second viewing, same situation, different young man. Third viewing, we were expecting the sales manager James to be present, so we could open up a serious conversation, to only end up with the same previous two situations. I was surprised that after each of our visits, the sales manager did not follow up with a phone call to discuss our thoughts and feelings.
Despite this, and after some consideration, we decided that we would make a sensible offer to open up negotiations. The asking price on the property was clearly over valued for the area and general condition, but we made an offer that was fair and arguably still over the correct validation.
Our offer was swifty rejected, with no further discussions or questions being put forward, with the exception of, "what is your maximum budget?". I found this wildly inappropriate and unprofessional, it appeared as if James was attempting to back us into a corner to bully us into digging deeper into our pockets. With no other discussions to take place, I tabled our offer and did not recieve any further communication.
It makes me question whether our offer was ever formally handed over to the seller. Either way, between James and/or the seller, they were clearly attempting to capitalise on us as first time buyers.
As a result, we counted our loses and moved on. Two weeks later we found a perfect home for our family and we're very pleased nothing else materialised with Connells.
Ironically, the property that we made the offer on, soon had its asking price reduced below our original offer. It has now sold for potentially 15K less than what we offered.
I will say, I did have a sit down with the branch mortgage consultant and she came across as highly efficient, proactive and professional.
The sales team is clearly run by someone who has an enormous ego with children for colleagues. At the end of the day, extra commission for the branch has been lost, we were let down as keen prospect buyers and the vendor selling the property has also (probably unknowingly) been let down by the branch. Recommending this sales team to anyone would frankly be amoral.
Buyer
14th Aug 2024 (10 mo. ago)
Anonymous User
Fantastic service from Mahaela at Connells really helpful with getting our mortgage and answered any questions we had in no time at all
Made everything nice and easy for us both
Definitely recommend
Thank you
27th Jun 2024 (11 mo. ago)
J Hardy
Great experience selling with Connells, James and the team were super efficient at chasing things up and always good at communication.
Seller
22nd Mar 2024 (1 year ago)
S Westlake
In the process of buying my first property through Connells and the staff have been supportive by helping me fill out documentation and friendly and keeping me updated. Well happy with Connells thank you James and Ernie ????
Buyer
22nd Mar 2024 (1 year ago)
SLA
Connells Yeovil team did an extra mile to sell my property. I am very satisfied with the service I received. James Jordan is very professional with a positive approach. Thank you for your effortlessly helping all the way through the sale completion. Definitely, I will recommend your services.
Seller
21st Dec 2023 (1 year ago)
A Alzaanin
I newly moved to Yeovil and I deal with Connells they are professional on time and helpful
I meet Olli he is very cooperative and supportive thanks sooo much for the hard work
20th Nov 2023 (1 year ago)
M 34
The whole team is very helpful and friendly. They helped us go through the home selling process without unnecessary stress. I can highly recommend Connels Estate Agents, especially James who is professional, punctual and respectful.
We would like to say- THANK YOU Connels.
Seller
26th Oct 2023 (1 year ago)
P sheen
We purchased our current property through Connells and they were super helpful. We had a bit of a nightmare trying to get completion and exchange dates sorted in the chain, but James was absolutely fabulous and chased everyone and got it sorted for us! We sold our previous property through a different agent but would definitely sell with Connells in the future as they were super efficient and great at keeping in touch.
Buyer
26th Oct 2023 (1 year ago)
C X
Amazing team so friendly and helpful! James and Shannon went the extra mile to help us and ensured everything went smoothly and quickly. Thank you Connells team!
12th Oct 2023 (1 year ago)
R Nicholls
Excellent service from the staff in both the sale and purchase of property
Seller
11th Oct 2023 (1 year ago)
D Pitman
Shannon my mortgage advisor and all the sale , have helped me no end . I could not have done it with out there help . Many thank you them all . Deborah pitman .
Buyer
3rd Oct 2023 (1 year ago)
K Lock
2 stars because the help i needed was not met in the slightest. No call backs as promised and not really bothered about customer service unless financially driven. Ita all about profit. Maybe someone could teach the staff about customer liaisons. That needs A LOT of improvement. Such a shame as they used to be so helpful. Long gone are the times where loyalty meant anything!
2nd Sep 2023 (1 year ago)
J Young
Really good experience with Connells. James was really helpful and always goes the extra mile to ensure all goes smoothly. His team are totally professional and always really helpful. Many thanks to James, Dom, Ernie and April you are all brilliant.
1st Sep 2023 (1 year ago)
H Taylor
Very good and helpful, professional and on time with appointments.
24th Aug 2023 (1 year ago)
C Pates
House sale - On first meeting James he filled me with confidence and didn't let me down. He was professional and communicative and a brilliant negotiator on what turned out to be a much trickier sale than first thought. Thank you to James and all the team at Yeovil Connells.
Seller
29th Jul 2023 (1 year ago)
L Morley
Very good
20th Jul 2023 (1 year ago)
J Anthoine
Communication excellent and Staff very friendly. Gabriel made first contact and was particularly helpful throughout the process.
21st Jun 2023 (1 year ago)
S Pell
A big thank you to Dom Stephens for all your help.
2nd May 2023 (2 years ago)
T Williams
I write this review as a buyer and I concur wholeheartedly with the impressive list of glowing reviews and recommendations. I dealt with Ernie (hope I spelt that right!), Jordan and Shannon all of whom where exceptionally friendly, knowledgable and helpful. They answered any questions I had and I felt that they had done their vendor proud and I hope their vendor was just as pleased as I when the sale went through in a couple of months. A nice little touch is the 'home movers box', which had vouchers, essential little bits and bobs and some booze - a nice touch I thought. All in all, a great team at Connells Yeovil and I hope you all get the recognition and reward you all deserve. All the Best, Tom
Buyer
15th Mar 2023 (2 years ago)
T Rance
Shannon worked as our mortgage advisor at Connells and was very efficient at keeping up with our ever changing needs with property/loan adjustments. She was on top of the quickly changing market and clearly kept up to date with economic affairs. When she was confronted with something she was unsure of, she had an arsenal of contacts and quickly came back with a response and solution.
I would definitely recommend Shannon as a mortgage advisor and look forward to using her services in the future.
9th Mar 2023 (2 years ago)
S Thomas
Gabriel was very helpful and informative right from the start. From showing us around the property that we made an offer on to evaluating our property. In two weeks, we have sold our property, subject to contract, and have brought, subject to contract, the property he showed us. Also, Shannon, the mortgage advisor, and James, the manager, alongside the rest of the team, are friendly and always willing to help.
Seller
26th Feb 2023 (2 years ago)
A Tjurina
Very big thank you Connels for all your effort and help with our case! Amazing team, helpful staff, always ready to help and go extra mile for their clients. Quick actions and response, one of the best customer care experience I ever had.
Huge thanks to Shannon - she navigated us through everything making the process as smooth as possible, not only doing her job at best but also being an amazing person. And to James - thank you for all your help and support, pushing the solicitors, solving problems and finding other solutions when things were difficult. We think without you we wouldn't had a house now.
Buyer
5th Feb 2023 (2 years ago)
M Herbert
Got my mortgage at Connells through Shannon. She is a superstar - I cannot fault her professionalism and knowledge. Very highly recommended!!!!!
4th Feb 2023 (2 years ago)
T Jakab
Good company.with profesional agents..Soecially in the mortgage..I can offer..
22nd Nov 2022 (2 years ago)
K Manson
I highly recommend Shannon Garnett (Mortgage Advisor) at Connells. She was incredibly helpful and reassuring throughout a very stressful house purchase. Shannon consistently went above and beyond and couldn’t do enough for us. Thank you for all your hard work!
Buyer
13th Oct 2022 (2 years ago)
W Hyzy
Very helpful, they have guided me through the process without any problems. They always replied to emails very quickly. They are very easy to talk to and friendly, will help with anything. Thank you very much
27th Sep 2022 (2 years ago)
A Jordan
Connells provided an excellent service. James and the team could not have done more to help, over a protracted period, to make sure that completed to everyone's satisfaction; on the buyers and sellers side. Thank you.
25th Sep 2022 (2 years ago)
S Pittard
We used Shannon, the Mortgage advisor, based in Connells. She was so helpful and friendly, really made a massive life change and commitment so easy. We're first time buyers and so had alot of questions, she was patient and answered every one so that we could understand perfectly.
Would really recommend Shannon, such a lovely person aswell! ????
Buyer
9th Sep 2022 (2 years ago)
C Nixon
I used Shannon garnett based in the Yeovil branch for my mortgage. Everything went as smooth as I’d hoped. Highly recommended.
26th Aug 2022 (2 years ago)
S Jess
Yeovil Connells have been nothing short of amazing throughout our entire journey as first time buyers.
They were with us every step of the way, they soothed all our worries, helped us overcome every hurdle with confidence, calm, and professionalism.
A special thank you to both James and Shannon, we are under no illusion that you guys went above and beyond for us and we are eternally grateful. We could not have done this without you and we will highly recommend you to anyone who asks.
Buyer
15th Aug 2022 (2 years ago)
A Taylor
Attended a couple of viewings with my son on Friday afternoon. We were accompanied by a lovely young man (unfortunately can't recall the name) he had recently joined the company. He was very smart, polite,friendly and extremely helpful . I think he will do extremely well in the company and deserves recognition for doing a great job. Would like to say well done and good luck.
30th Jul 2022 (2 years ago)
L Chaplin
Shannon was my mortgage advisor as a first time buyer and was a massive help the whole way through! Really easy to reach and responsive, she really helped me through some bumps in the road!
28th Jul 2022 (2 years ago)
J krzyzanowski
We went to a wonderful lady called Shannon, who dealt with our mortgage application!
Shannon was amazing and made the process stress free for us.
Thankyou Shannon and team .
20th Jul 2022 (2 years ago)
Anonymous Home Buyer
Shannon Garnett very professional and communication excellent service ????.
I'm very happy
I will recommend Connells
Thanks Shannon
Buyer
8th Jul 2022 (2 years ago)
tanya
As first time buyers we were very glad to have Shannon on hand as our mortgage advisor, not matter what we needed she was able to have the time to touch base and answer any questions or help us through any difficulties. overall from our experience with Connells the staff are friendly, cooperative and knowlegable.
7th Jul 2022 (2 years ago)
B Serl
Very helpful and always answered the phone quickly, very satisfied.
7th Jul 2022 (2 years ago)
E Turina
Great experience with Shannon and James. Very helpful, patient and welcoming. Would definitely recommend the estate agency to everyone who is looking for a property in Yeovil.
4th Jul 2022 (2 years ago)
R Sturmey
Dominic and jamie are two staff that have gone above and beyond helping my partner and me find somewhere. And even after offer they have supported when sellers have been slow on uptake.
23rd Jun 2022 (2 years ago)
C Watson
We used Shannon the mortgage advisor based in Connells, I cannot express how amazing Shannon was, helpful throughout the whole process , always on hand to answer any questions we had and always quick to respond to us. Even at times replying to us on her days off! Would highly recommend Shannon!
10th May 2022 (3 years ago)
D hill
We have used Connells Estate Agents in Yeovil for some years now. They have always been most efficient, honest and trustworthy. They were super at finding prospective purchasers during lockdown in 2021 when we were selling our house. They were punctual and reliable for conducting viewings and found a buyer super quick. Always giving us feedback and keeping us well informed. We highly recommend them, in particular James who is top of his game and of course Mark the Manager who always makes himself available for any queries. We continue to use them and recommend them. Thank you guys. John & Debbie.
Seller
19th Apr 2022 (3 years ago)
L Athukorala
Danni at Connells Yeovil was extremely helpful in getting our property rented out. She arranged the safety checks and inspections which made it a lot easier for me as I did not have the time to do this myself. Danni deserves 5 stars for all her effort!
The only reason why I am leaving Connells 4 stars in this review is to do with getting my name wrong 4 times in the tenancy agreement. This is the fault of their head office that deals with this. The head office keeps getting it wrong despite my several emails to them with the correct spelling!
Landlord
1st Apr 2022 (3 years ago)
A Woodman
The estate agents were great, always very helpful and friendly. Would highly recommend. James was the one who helped me find my flat. He was really good, always answered his emails promptly and was very patient.
Do not however use their solicitors, they were terrible, very slow and rude, not helpful at all. Also, more expensive than they originally quoted, and more expensive than local solicitors.
Tenant
17th Mar 2022 (3 years ago)
A Wells
Danni and Cheryl in lettings are a really friendly team that are prompt with communication and really helpful. I wasn’t a fan of Keysafe for referencing but Danni was proactive and great at getting guarantor documents sorted. Thank you :)
Landlord
14th Feb 2022 (3 years ago)
M Hughes
I visited Shannon G the mortgage advisor at Connell's Yeovil. Very knowledgeable, kind and professional. She understood my family's needs and tailored everything to that. I would recommend her to anyone needing/wanting mortgage services.
14th Feb 2022 (3 years ago)
A Petre
I have had the pleasure meeting Shannon Garnett by a mistake my husband did ; instead of booking a house view he booked in an appointment with her for a morgadge consultation. Once we arrived so convinced in what she is doing , the way of speaking to us and the way she was dealing with our case, we decided to give a try, although we have had already an agreement in principal.
We been struggling for 2 years to get a morgadge, which she sorted out In 2 days! Is this possible, I ve been asking myself? Can this be real? The answer is: Yes!!!
This angelic face, young and so convincing she did in 2 days what no one else managed to do in 2 years! More than this: she obtained a way to smaller interest rate ( almost half from what we been offered from a different morgdge adviser, she obtained so we can apply with 5% instead of 10% deposit.... more than this, she gave us trust, honesty and the happiness of dreaming for a new home for our family!
So happy I met her and so happy I ve decided to trust her! It was one of the best decisions we could ever take.
She and James ( who had so much patience in showing us the houses) are the best team you could wish for to start something this big.
They weren't helping just with the start, they are there in every step we need...
What else could you expect more from professionals?
?
Thank you so much guys!
Buyer
28th Jan 2022 (3 years ago)
R Horsman
helpful through the moving process and Danni helped make the move quick and easy
27th Jan 2022 (3 years ago)
Andrew
Very good. We were very impressed with their professional approach.
1st Jan 2022 (3 years ago)
R Bray
Purchased our dream home through Connell’s, we were pretty needy considering we were relocating & had a time scale not so much for the stamp duty threshold but more for job timescale. They did a lot of chasing for us with queries over the management company & sellers solicitors & we did contact them a lot but they were very professional & responsive & we are very grateful for the work they put in for us. I can’t give a 5 star rating due to the sellers using Connells recommendation for using their solicitors as they were not very efficient & pretty slow & let Connells down.
Buyer
30th Dec 2021 (3 years ago)
N Paine
We've been looking for our first house for 2 and a half years, and poor Connells have had to deal with countless annoying phone calls from us regarding properties, for that entire time! Yesterday our offer was accepted! They have been the most supportive team from the beginning and i don't know what we would have done without them. James has approached every call and every meeting with passion, honesty, enthusiasm and good humour and he's found us our forever home! We've also worked with Mark and now Shannon too. You are all incredible and no amount of words can ever tell you how much this means to us. Thank you!
Buyer
23rd Dec 2021 (3 years ago)
O Marten
Connells Yeovil we’re amazing from start to finish. This was our first time buying a house and had absolutely no clue on what to do. All the staff were very polite and helpful but a special thanks to James who was amazing all the way through. I didn’t hesitate to ask any question even if I thought It was stupid asking it because James was a very easy bloke to get on with and talk too. Will definitely be recommending family and friends to go through Connells! Many Thanks again!!
Buyer
4th Nov 2021 (3 years ago)
Matt
Trying to sort out a property they rent, no help at all, rubbish and furniture left at property for last 2 weeks outside...
Tenant
27th Oct 2021 (3 years ago)
K Brandys
Amazing, friendly staff, going above and beyond.
James was really helpful throughout the whole journey. He is truly a star and a great advantage to Connells at Yeovil. Mahaela helped us with our mortgage to start with and she was also super friendly and helpful at all times. When James had couple of days off, Mark took over immediately and was chasing solicitors for us and contacting us on behalf of Connells. Everybody we talked to (some of them I can't remember names of unfortunately) was very cooperative and tried to help us in any way possible. If somebody was not available to talk to, we would always receive a call back within couple of hours!
Great team at Yeovil, massive thank you to everyone involved in helping us getting our first house!
Best customer service I have experienced in a long time!
THANK YOU! ????
Buyer
25th Oct 2021 (3 years ago)
J Clarke
James and his team have been a great support, responsive and quick, always able to get us answers we were struggling for and have ensured us a great start in our first home.
It has been a pleasure working with James and have stated to him we would prefer to work with him in the future should we begin looking again
Buyer
17th Oct 2021 (3 years ago)
N Giddings
Pretty poor all round.
Took the time to register my details with them and explain my requirements. I am an investor so im always in a good position as a buyer.
However, they never inform me of new properties coming on to the market.
Also, I arranged a viewing on a property and the agent never turned up!!
As an investor, I visit most of the agents in Yeovil but have to say, I wouldn't recommend Connelly's on my experience with them.
Buyer
12th Oct 2021 (3 years ago)
T Cross
I was very impressed with the updates and communication, I had more communication from Cconnells than my own solicitor. James Jordan was very professional in all aspects.
Would totally recommend
10th Oct 2021 (3 years ago)
I Byrne
Mark, James and the team in Yeovil did a fantastic job for us in September 2021 during an incredibly busy time for conveyancing. Very responsive and went the extra mile to get through to completion when documents went arry!
1st Oct 2021 (3 years ago)
M Neicu
Absolute fantastic help specially from James Jordan. When Solicitor let us down, James been there and offer all information needed. Thank you
1st Oct 2021 (3 years ago)
K Bunce
A big thanks to Mark for all the help selling my mother’s house. Also thanks to James. They seemed to be available at all times of day dealing with any query. We were disappointed by one buyer backing out but another was soon found. All in all a warm friendly, but at all times professional service.
Seller
23rd Sep 2021 (3 years ago)
Caddy
During my nightmare house purchase the only bright spot was the sellers estate agents, James Jordan and the team at the Yeovil branch of Connells Estate Agents. He was always available and communicated in a clear and timely manner. If only the rest of the peple involved in the purchase had acted with such professionalism the whole thing would have progressed much smoother. Thanks James
Buyer
22nd Sep 2021 (3 years ago)
U Dust
Connells where very open and honest. I didn’t have a clue what I was doing but they advised me in a way that was reassuring and very informative.
Whenever I contacted the office someone was always polite and helpful
My home sold very quickly and I would confidently recommend this estate agents
Seller
22nd Sep 2021 (3 years ago)
D Doran
Friendly, approachable and knowledgable staff. Made the process simple and explained everything in detail. Offered useful extras without being pushy. Would 100% recommend Connell's Yeovil and the great team.
18th Sep 2021 (3 years ago)
Dragonwind
Excellent service from Mark and the team. Supreme professionalism and value. Very quick in finding a buyer above market value with minimal disruption to me and my family. Amazing!
Seller
17th Sep 2021 (3 years ago)
J Energy)
A huge THANK YOU to Mark and your team for your efficiency, patience and understanding. Our house sale was extremely tricky (to put it mildly) and it also dragged on a very long time due to legal disputes between the parties - but Mark kept his cool throughout the whole process and remained incredibly calm, and extremely patient throughout. Mark definitely went above and beyond his role by keeping me informed at every stage, and offering wonderful help and advice along the way, and for that I will always be truly grateful.
Thank you Mark for making the whole process as good as it could possibly have been. I wouldn't hesitate to use your services again, and will be recommending you to everyone. You were amazing.
Seller
17th Sep 2021 (3 years ago)
J O
Connells Yeovil are amazing. They went above and beyond throughout the process of house buying which took place in the middle of a global pandemic, keeping us updating and informed every step of the way. They were also happy to answer any questions and would respond promptly. We couldn’t fault them on anything.
I would highly recommend Connells. We will be definitely using them in future.
Buyer
14th Sep 2021 (3 years ago)
H Mackenzie-Green
We have just sold 2 bedsits with Connels @ Yeovil. Both Mark & James were nothing but determined to equally agree a deal on both properties and did get them through the conveyancing stages ASAP. I would indeed highly recommend them for your next property sale and/or purchase.. :)
Seller
14th Sep 2021 (3 years ago)
A Gorbacovs
I would not waste my time providing with feedback but I feel that I have to share with you my story and comment Mark Smeeth for taking leadership and for challenging slow and disinterested solicitors to get moving.
Our story started in November 2020 when we decided to move to Yeovil. Initially my Mrs signed up with Yopa and we had 5 or six viewing in 2 weeks. After this it's all stopped and we had no viewings, no feedback and no advice from the estate agent. Lucky, we received a call from Connells who kindly explained their No Sell no fee and- surprise, surprise- in next 2 weeks we had 2 offers which were above the asking price. Next step was solicitors and this is were we AGAIN went wrong. Unfortunately for us and for our Seller, our recommended solicitors firm was only slow and extremely difficult to reach, but these bureaucrats refused to answer our emails and didn't engage with other parties involved in selling/ buying.
It is hard to express how much help and support we received from Mark Smeeth, James Jordan and their team. Absolutely brilliant team! Mark not only chased for the solicitor but also escalated our conveyancer (and his lack of communication). After months of pointless emails and calls Mark took stepped in and chased not only Solicitors but also other essential enquiries witch allowed us to complete purchase on time.
It's not surprise that buying/ selling property is long process however our conveyancer made it 10 if not 50 times longer. And all this was due to them being hard to reach and refusing to engage. Lucky Mark Smeeth applied his enthusiasm, leadership and professionalism to trace all missing documents and thanks to him we are now settled in our new home and that we didn't lose this purchase.
Buyer
13th Sep 2021 (3 years ago)
P Howell
Mark and his team were great, no problem to big or too small for them to sort! Always get back to you if you leave a message. Very quick in finding us a buyer and getting it to completion for us. The solicitors they use as a company were also great. Highly recommend Connells Yeovil.
Seller
11th Sep 2021 (3 years ago)
S Warren
Mark and James were excellent, Mark showed up to appointments on time and was very friendly and professional. James updated me on all stages of the sale, he was pleasant and very professional. He called me back everytime I left a message. I would highly recommend Connells and would definitely use again
Seller
6th Sep 2021 (3 years ago)
C Smith
An exceptional service from James at Connells. Went above and beyond to find solutions and drive our sale through. Great to work with.
Seller
19th Aug 2021 (3 years ago)
N Mann
Fantastic Team at Connells Yeovil.
Helped us with what became a challenging 7 month house move, chasing after solicitors and other organisations. Namely James who consistently kept us up to date with the progress of the move and Mark who on exchange & completion day was pursuing the solicitors to finalise the paperwork to get us moved in finally.
Strongly recommend.
Buyer
11th Aug 2021 (3 years ago)
Tori
We've been using Connells for our rental property in Yeovil for many years now and we have always found them to be very professional and helpful. Our main contact is Loi and although he's extremely busy, he always makes the time to offer excellent personal service :)
Landlord
20th Jul 2021 (3 years ago)
J Boyd
Connells have been great at helping us to let out our flat. In particular Loi and Danni have been super helpful and have made the process really easy and hands off for us - which is a welcome change compared to lots of other agents we have worked with. We will definitely be staying with them to manage our property.
Landlord
7th Jul 2021 (3 years ago)
M Long-Thatcher
As always a very prompt response from Loi Cam quick to act and sort whatever the question, problem or action required. I cannot speak to highly of him.
6th Jul 2021 (3 years ago)
D Butler
I was looking to rent a property, Had a phone call from Amy message on my ansewer phone, after a email I sent, asking to see the property and offered 6 months rent in advance. Had no reply, sent another email, and had a phone call from he said the branch manager, I discused the phone and email with Amy, only to be told we have no Amy working here and basicaly told I am a lier, the only problem I have Amy on answer Phone clearly saying her name and she is from Connells. The manager said he would email me about a posible viewing guess what, no email. This was with Connells Yeovil. I will not be using them, there is zero trust.
Tenant
4th Jul 2021 (3 years ago)
M Kurylczyk
They helped us find a perfect home when we moved from London to the countryside. I am forever grateful. THANK YOU Connells!
3rd Jul 2021 (3 years ago)
J Bennett
James was a brilliant contact for a sale in ‘difficult circumstances’. I would recommend Mark and his team, especially James for anyone looking to move ……. I’m never doing it again. Lol
15th Jun 2021 (4 years ago)
C Cliffe
When needing to market my late father's house, I didn't have to consider who would do this, it was of course Connells in Yeovil. I would like to congratulate Mark Smeeth and James Jordon and team, on their professional, prompt and communicative service. The House sold within days , and the rest of the process has been without issue. I would not hesitate to use you again. Thank you once again.
Caroline Cliffe
Seller
6th May 2021 (4 years ago)
J Hatton
Me and my boyfriend purchased our first house from Connells in Yeovil. James Jordan went above and beyond, making it as stress free as he possibly could. There was always contact about any progress being made and he would chase anything that needed dealing with.
Can’t thank him enough and made first time buying enjoyable. Highly recommend!
Jessie and James.
Buyer
28th Apr 2021 (4 years ago)
C Hoyle
Disgusting service. My 80 year old mother had a manager round for a free evaluation. Within 30 minutes he had her bank card and taken money from her account. Do NOT use them.
13th Apr 2021 (4 years ago)
R Weeks
Mark Smeeth and his team, particularly James Jordan, provided us with genuine 5 star service when selling a property for us recently. Mark originally sold us the property 16 years ago, so we had no hesitation in employing his services when the time came to sell. James was our designated point of contact and did us proud, finding a buyer quickly and seeing the sale through to a successful conclusion. We would have no hesitation in recommending Mark and his Team at the Yeovil branch and would definitely use them again. Thank you Gentlemen. Richard and Jenny
Seller
17th Mar 2021 (4 years ago)
A Hoskin
I would highly recommend the services of Mark and his team at the Yeovil Branch. They offered great guidance and steered us through the selling process to make everything trouble free.
Seller
16th Mar 2021 (4 years ago)
N Omar
I recently completed on the sale of a house using the Yeovil Branch. Mark booked the viewing and met me at the property (probate sale) he was very professional, friendly and instantly made me want to use Connells. Mark talked me through all the options available, making sure that I was happy and understood the process. The EPC valuation and the photographer were booked within a day or so and the property was marketed. The listing was perfect, the photos really did the property justice and I was over the moon. Mark and the team kept me up to date with viewings and progress on the sale. Needless to say there was offer very quickly. As previously mentioned this was a probate sale, the team at Yeovil were aware of this and literally took care of everything for me. Absolutely amazing service from the whole team, including the legal team which was recommended. I wouldn't hesitate to recommend Connells in Yeovil. First class service from the team, I am delighted with every aspect of the service received. Thank you Connells in Yeovil
Seller
12th Mar 2021 (4 years ago)
I H
I have recently placed a property to sell with Connells. Having dealt with Mark some years ago I didn't hesitate to contact him & he didn't let me down. He was straight on the case, came around within days to value the property & organised everything that I needed to proceed. I was so pleased to see it on the market way ahead of my schedule and had many viewings within the first few days. The team at Connells are all polite, friendly & courteous, nothing is too much trouble for them. Would absolutely recommend them to anyone for a truly professional service.
Seller
12th Mar 2021 (4 years ago)
R Titley
Excellent from start to finish. Let from Yeovil Connells twice in 4 years and can not thankyou enough to Loi and his team for helping us firstly move 150 miles with ease and then 5 miles with no problem. Always at the end of the phone day and night to help. Nothing is too much trouble. We can't thankyou enough. Even through the middle of a pandemic they were there for us 100%
Tenant
10th Mar 2021 (4 years ago)
J Williams
I recently rented my property out with Connells. Danni Foss was extremely helpful and took a lot of the stress away by being proactive, Thoughtful and really helpful by arranging all the checks and Certificates you need these days to legally rent out a property. She also took the time to check on work that I had done to the flat to make it rentable.
Many thanks Danni
Landlord
1st Mar 2021 (4 years ago)
R Vincent
Fantastic service. James J was amazing, nothing was too much trouble and he made moving house as stress free as it could possibly be! Thanks to you and Mark, will definitely use you again and recommend you to our friends and family. Thanks to Becky in the office too
27th Feb 2021 (4 years ago)
R Young
Great agents! Responded to all my queries efficiently and made the process incredibly simple. Having used other agents in the local area, Connells stood out from the crowd and wanted to help us! Thanks again, would definitely recommend!
20th Feb 2021 (4 years ago)
C Griffiths
Not very impressed with their customer service. Now day 3 waiting a response detailing service charge on leasehold flat for sale. Surely this should have been on sale details at the outset. This is the second time we have been unimpressed, the first being cancelling a viewing and awaiting a new appointment. Never heard from them again. Do they want to sell/rent properties?
12th Feb 2021 (4 years ago)
Anonymous Homeseller
From start to finish the sale of my house was an absolute nightmare, but at no fault of the team working at Connells in Yeovil. Having had my house for sale for over 3 years and two sales fall through, everyone at Connells persisted and finally managed to successfully sell it. In particular James Jordan & Mark Smeeth were incredibly helpful and always did everything they needed to in order to push things through and kept me updated regularly.
Seller
31st Jan 2021 (4 years ago)
A SILVA
Maybe am the one with bad luck.. I have been with connells for 6 years and 5 months.. They never fixed nothing on the property and nearly one month I gone they haven't pay me back my deposit yet.
Definitely I don't recommend to anyone
Tenant
26th Dec 2020 (4 years ago)
T Hudson
Having bought and sold properties over many years. I demand & expect Professional Quality Response, with Proven Knowledge regarding the market place. Connells' 2020 performance was exceptional.
Tosh - Michael Hudson.
Seller
29th Nov 2020 (4 years ago)
S Hurley
I have used Connell numerous times for buying and selling houses, I have always found Mark and the team very friendly, they kept in close contact with me throughout the multiple stages even through these difficult times. I would definitely use them again!
Seller
29th Nov 2020 (4 years ago)
S tyndale-biscoe
One of the best estate agent teams we have ever had the pleasure of dealing with. Consummate professionals from the outset. Nothing was too much and no issue to big to overcome. Would use these guys again anytime.
19th Nov 2020 (4 years ago)
B Johnson
Very helpful staff member answering our enquiry.
7th Nov 2020 (4 years ago)
A Walker
I would highly recommend using Connells at Yeovil. They have been second to none, when it comes to purchasing our new home, especially James who was extremely proactive, always happy to take my phone calls and got back to me promptly, also Mark and the rest of the team, were happy to help and or pass on messages if James was not available.
I can not thank them enough for making the stressful process far less stressful.
We will Definitely be using them in the future.
Buyer
2nd Nov 2020 (4 years ago)
Anonymous Homeseller
The agent that came out to value the house was really pleasant and helpful and the whole were very friendly and were always there for us. We fill we could not of had a better Agent to help sell our house.
Seller
28th Oct 2020 (4 years ago)
L JAMERO
Very helpful and kind especially Loi and Cheryl. They helped us with the whole tenancy process. :-)
Tenant
23rd Jul 2020 (4 years ago)
D Macdonald
Absolutely top draw service. Have used Connells in Yeovil for a number of years to rent out a flat and now sell it. They always found reliable tenants and I never had any periods of it being empty. Great advice about strategies to get viewings for a property sale. They are prompt to deal with solicitors enquiries and chase things up for you. Highly recommend and will certainly use again. These people know what they're doing.
Seller
4th Jul 2020 (4 years ago)
M Miller
I would just like to thank Mark, and his team for a great customer experience, from Day 1 Mark understood our full needs and requirements and went beyond his job before and after lockdown to ensure we had all the information and advice we needed.
The house sale was very slick and follow ups also, communication at times with Connells Solicitors in Wales became very frustrating due to staff on furlough but again Mark and James worked on their behalf to find out what was going on. This channel on communication from Solicitors is the only critic from us but this has nothing to do with the Connells team.
Mortgage and Insurance advice through Martyn was first class and he also worked hard for us to meet deadline that has been placed on us all in regards to the CV-19 pandemic.
I have already recommended their services to family and friends and will continue to do so.
Thanks again Team Connells - First Class!
Seller
30th Jun 2020 (4 years ago)
A Shaine
What an amazing service, just bought a new house and had a move in at this difficult stage. All thanks go to Connells. They have excellent helpful staffs ready to help their clients to pull everything together. Really happy with our purchase and would highly recommend Connells for fast and professional services.
Buyer
29th Jun 2020 (4 years ago)
L Cook
What a breath of fresh air! Just rented out a property through Connells. Even in the current circumstances, they all pulled together to get things sorted, Cheryl was fantastic, nothing was too much trouble and Rachel at the Bristol office did viewings etc. Had been using another agent previously and was really fed up with not being able to speak to the same person when I called etc. Thankyou All!
Landlord
17th Jun 2020 (5 years ago)
T wilde
Would like to say a big thank you to James Jordan and the connells team for getting the purchase over the line it seemed like it was going on forever but I'm very happy that's it's all completed. Can't honestly say a bad word everything was explained in full and clear, always happy to answer any questions you have no matter how many. Would definitely recommend going with connells if you're searching for a property.
Buyer
11th May 2020 (5 years ago)
T Davey
Fantastic service from valuation to completion. No pushy sales pitch just honest helpful team at Connels Yeovil. Thank you Mark Smeeth for guiding me through the well researched valuation and your open and honest support through the whole experience. James Jordan thank you for always welcoming me with a smile and eagerness to assist in anyway possible, any issues were always dealt with speedily. A truly great team who went above and beyond to ensure mt sale completed as smoothly and quickly as possible.
Thank you all
Teresa. Yeovil
Seller
24th Mar 2020 (5 years ago)
S Legge
Cheryl has been a great help with sorting me and a friend out with a rental property in Yeovil, would recommend Connells for anyone wanting to rent.
Tenant
18th Mar 2020 (5 years ago)
C Hughes
I am using Connells for the sale of my property. From the initial meeting and going on the market through to the stage we are at at the moment the whole process has been smooth. There is always somebody at the end of the phone to answer any questions, when visiting the branch all the staff are helpful, friendly and polite. Martyn assisted us with our mortgage and gave the best advice whilst explaining and clarifying anything we were unsure about. I would 100% recommend Connells in Yeovil they are friendly, helpful, efficient, everything you need in what could be a stressful situation. Thank you for all your help :)
Seller
26th Feb 2020 (5 years ago)
M Brinson
Excellent service from Martyn White as the mortgage advisor. He went above and beyond to enable us to move during a complicated and onerous mortgage process; thank you!
26th Feb 2020 (5 years ago)
K Rose
Very helpful and friendly in finding the type of property that we required.
Would recommend and use in the future. Thanks Mark and James.
22nd Feb 2020 (5 years ago)
A Skinner
Recently rented a property through Connells. The service I received was first class. Cheryl showed me a couple of properties (one of which i took) and was great throughout the whole process. Very knowledgeable and kept me in the loop with everything i needed to know and do. She is a credit to the company.
Tenant
19th Feb 2020 (5 years ago)
S 2014
I had to write to say a big thank you to James Jordan of Connells in Yeovil for getting a very stressful sale across the line. It was a drawn out transaction of the sale of an investment property with an overseas buyer but James was so on the ball daily. I deal with lots of agents as an investor and I can say he’s very hard working , diligent and at all times professional even when I was ringing him so many times! It wasn’t an expensive property but I have no doubt it didn’t matter to Janes, he just wanted to provide a 5* service and he achieved that goal. Highly recommend
Seller
19th Feb 2020 (5 years ago)
J Unthank
Had a fabulous experience using Connells Estate Agency to sell my flat, I’d recommend them to anyone wishing to sell or buy properties.
Special praise for James Jordan who was fantastic throughout the process, with his help in getting everything over the line and regular telephone updates.
Seller
19th Feb 2020 (5 years ago)
Z Clarke
We cannot thank Connells enough, especially Cheryl and Loi. We were in quite a rush to get into a new property and Cheryl went above and beyond to ensure we had the keys by the end of the week, we applied for the property on Monday and were moving in by friday. Cheryl and Loi were both very helpful and made the whole process stress free. Always available on the phone and even after moving in were more than happy to help with any concerns we we had.
Tenant
19th Feb 2020 (5 years ago)
S Herd
Fantastic service from Mark and his team. Due to personal reasons we wanted our property sold quickly but for a fair price. Mark and his team were professional at all times and always gave us feed back on viewings. Mark and his team went above and beyond and we can't thank them all enough. We will definitely use Connells in the future.
Seller
18th Feb 2020 (5 years ago)
R Rundle
Whilst other parts of the wider Connells organisation left a lot to be desired the situation was completely redeemed by the Yeovil branch team which was extremely well led by Mark Smeeth
I applaud their energy , openness, professionalism and drive in securing a very successful outcome
Particular mention should go to James, a young lad with a well-deserved bright future
18th Feb 2020 (5 years ago)
C Saunders
Connells were amazing. Had constant contact with Mark and even when things got complicated, they were brilliant. Thank you so much.
18th Feb 2020 (5 years ago)
S retallick
So i would like to thank james and joe and the team at connells yeovil for the outstanding service i received, i didnt sell through them but purchased and i wish i had sold because they were much better than my estate agent and were always on hand to help when ever i needed them nothing was too much trouble.
I would recomend them to anyone thinking of buying and selling.
Steve and sarah
Buyer
25th Jan 2020 (5 years ago)
S Broom
A HUGE THANK YOU!
As I await to collect the keys tomorrow, I would like to say an enormously sincere thank you to Mark, Martyn and the team for supporting me through the purchase of my lovely brand new home. From start to finish I have always found them to be a united, professional team, enthusiastic, reliable and excellent in communicating and responding to emails and phone calls. Mark always seemed to have his finger on the pulse! But above all they made me feel a valued client, understanding my needs and listening and acting upon my specific requests with unending patience, to the extent that I never felt hesitant in contacting them. Nothing was too much trouble. I would thoroughly recommend the Yeovil Connells Team and would not hesitate in using their services in the future.
Buyer
20th Jan 2020 (5 years ago)
J Nesheva
Have been renting with Connells for more than 6 months and have had such a great experience so far. Loi and the team at Yeovil are helpful and assist in any way they can. Will definitely be renting with Connells for a lot longer!! Always a great support and excellent service!
Tenant
16th Jan 2020 (5 years ago)
K Wright
Had an unbelievable positive experience with this company.
I needed to get into a new rental place in under 2 weeks and had a budget, within hours Cheryl had filtered down what was available within my budget and the areas that I wanted not only this she then also managed to get views on the same day.
After looking at a few places I made my mind up on where I wanted and Cheryl got to work, knowing my tight timeframe she went through everything I needed to get the keys ASAP trying to turn it round in a day (did I mention this was between Christmas and NYE so not easy)
After all of her hard work it was turned around in a couple of days and I can truly say this was a fantastic experience and would highly recommend them to anyone
Tenant
14th Jan 2020 (5 years ago)
S Oprita
Bought our house this month using Connells services . All staff involved in the process were brilliant. A big thank you to James Jordan and Mr. White ,as they went above and beyond to make sure we get the house before Christmas . I would definitely recommend them to anyone.
Buyer
23rd Dec 2019 (5 years ago)
G hughes
Martyn White was absolutely brilliant, his knowledge was incredible and he took away the worry, talked me through each step. I would definitely recommend Martyn White to anyone
12th Dec 2019 (5 years ago)
D Fallows
I dealt with James Jordan and Mark Smeeth both of whom were a pleasure to deal with and kept me up to date throughout the process. My home was sold within the time frames suggested and things went as smoothly as I could have hoped for with such a task! I would recommend to friends and family alike!
Seller
10th Dec 2019 (5 years ago)
A tomsett
all staff were very efficient and helpful and kept us informed all the way through the transaction, would highly recommend, they achieved our full asking price and all proceeded very smoothly.
Seller
10th Dec 2019 (5 years ago)
S Paull
The team at Connells, Yeovil were absolutely fantastic. From Matt who I met with initially and who explained everything I needed to know, which helped me decide that Connells was the right choice for me, to Mark, James and Joe who were always on the end of the phone throughout the whole process. They were all polite, reliable and offered support during what was at times a stressful experience. I would highly recommend Mark and his team and thank them all for their help and support.
10th Dec 2019 (5 years ago)
R rabyeovil@btinternet.com
I would like to thank James, Mark and all the team at connells Yeovil for the friendly, professional and sympathetic service they provided in selling/purchase of our sons properties and have pleasure in recommending them with our families Thanks.
Robert, Rita and Alan Brown
Seller
9th Dec 2019 (5 years ago)
S Bailey
We mostly dealt with James whilst buying our first home he was very helpful and answered any questions we had. Martyn the mortage advisor in branch was also very helpful. Would definitely recommend Connell's.
Buyer
19th Oct 2019 (5 years ago)
L hutchings
Really good staff well mannered and really helpful
15th Sep 2019 (5 years ago)
P Center
A house sale went through very well. The contact and outcome were excellent, and the service was always with a smile. Their efforts are greatly appreciated and Connells Estate Agency is fully recommended.
Seller
8th Sep 2019 (5 years ago)
S Watts
I’ve had a very reliable experience with the lettings department. My contact, Cheryl, was extremely friendly, approachable and professional. Everything from the referencing, tenancy agreement and inventory updates were done thoroughly and on time, despite such a small timescale to turn things around.
Connells are a busy agency so I didn’t get lots of updates on progress but I could always trust that they were using their time to get things done for me. So thank you Connells, I love my flat and feel safe in my agreement with the landlord. I can’t ask for more!
Tenant
21st Aug 2019 (5 years ago)
M Silva
(Translated by Google) Renting a house through this agency, and when delivering the house, the owner took from the deposit the amount of 10 days of rent, which I had already paid; and so far this real estate agency has not solved the problem. And, I'm already in Rio de Janeiro.
(Original)
Aluguel uma casa por intermédio dessa agência, e ao entregar a casa, a proprietária retirou do depósito o valor de 10 dias de aluguel, que eu já havia pago; e até momento essa agência imobiliária não solucionou o problema. E, já estou no Rio de Janeiro.
29th Jul 2019 (5 years ago)
N Cojocaru
Fantastic lettings team. Helped me move twice into two lovely homes. Would 100% use them again.
Tenant
5th Jul 2019 (5 years ago)
I Ramoiu
Our experience with Connels has been fantastic. A big "Thank you" for all the support received trough the years . Every time our renting process was great from the start to finish, leading to positive outcome even when we had some issues with one of the landlords. Loi the lettings manager very supportive, Sheryl very helpful, friendly and approachable.
My sister in law moved sudden abroad and Connells helped her same great manner, ending her renting process smoothly with positive outcome.
Would definitely use Connells again.
Tenant
19th Jun 2019 (5 years ago)
S Sprackman
Great communication’s, pleasant team to deal with and very very helpful from start to finish! Couldn’t have done it without them!
15th Jun 2019 (6 years ago)
A Bonney
Would highly recommend connells, especially Cheryl’s who works there, we are first time renters and she made everything so simple for us and was there every step of the way making the process very easy and stress free
Tenant
15th Jun 2019 (6 years ago)
J Harrison
Matt Byrne was extremely motivated and efficient, pleasure to have him visit. All is going quickly and to plan.
13th Jun 2019 (6 years ago)
K bennett
Our sincere thanks to Cheryl at the Yeovil office for always being there for us in sorting out any queries we may have and ensuring we have good tenants. Many thanks Connells
Landlord
8th Jun 2019 (6 years ago)
A Lyes
Very pleased with the service Cheryl and Loi have provided. Even with a few delays in paperwork, I was moved in to the flat in under 2 weeks of viewing very happy. Thanks!
Tenant
4th Jun 2019 (6 years ago)
M troughton
Need better customer care
4th Jun 2019 (6 years ago)
I Kennedy
Genuine thank for the excellent service that Connells Yeovil provided us during the recent sale of our property. The sales process was swift and seamless from start to finish, leading to a positive outcome, with minimal disturbance to ourselves. We consider that Mark Smeeth, James Jordan and rest of the staff provided us with an impeccable service throughout and we would highly recommend them to people in need of similar residential sales,
Seller
4th Jun 2019 (6 years ago)
A King
Not happy with the lack of care for a property for sale by executors
4th Jun 2019 (6 years ago)
V myall
Mark Smeeth at Connells has been a great help and support during a stressful period of selling our family home. Mark didn't keep chasing us and made just the right amount of contact which showed he was really keen to help us and get us a sale. Mark had some great ideas on how to market the property with an open day and offered a great deal on the marketing and solicitors costs.
I wouldn't hesitate to recommend Mark or his team, he has great knowledge on the local housing market and was very encouraging and motivating.
Seller
24th May 2019 (6 years ago)
L Travers
Mark @ Connells, took over the sale of my late mother's house from a previous estate agent in Yeovil. The previous agent always had an excuse as to why there was not much interest, where as Mark was confident he could sell it and he did! Great service provided and I would highly recommend using them.
Seller
22nd May 2019 (6 years ago)
I Wood
As far as estate agents go seem ok
20th May 2019 (6 years ago)
A Brant
Although it took some time to sell my property I felt Connells were professional providing a good service. The young man who mostly dealt with the sale was very helpful from start to finish.
Seller
7th May 2019 (6 years ago)
S Counihan
Would definitely use Connells again and recommend them to a friend. I found them to be extremely helpful and transparent, and Mark did his best to find me the best possible price for my property. James dealt with the middle and tail end of my sale and was always quick to contact both solicitors to push them along, and prompt at keeping me informed as to how the sale was progressing. Inspired confidence from start to finish.
Seller
25th Apr 2019 (6 years ago)
N wilton
Been very big help with getting us a flat to rent and the whole team was very good.
Tenant
23rd Apr 2019 (6 years ago)
S Dwyer
Mark and the team at Connells are superb, professional, helpful and completely on the ball. Helped sell my parents house, hassle free and easy sale. Would gladly use Connells Yeovil again in the future.
Seller
10th Apr 2019 (6 years ago)
P jones
Couldn't actually view the first two properties I wanted to (first:no keys returned,2nd: keys didnt work ????) which I'm so glad of as 3rd time was definitely the charm, and I know have an amazing apartment. I was in a rush to move in, and Cheryl in lettings was absolutely brilliant. Probably called every day with questions but nothing was too much trouble for her, every problem, real or imagined, was sorted out quickly,professional and (and this makes all the difference) cheerfully. 100% would use again.
Tenant
21st Feb 2019 (6 years ago)
L Allen
This is our second time we have used Connells to let our property and again the service was absolute perfect. Loi the lettings manager was really pleasant, easy going and very helpful. Cheryl found me a tenant within 24hours of our property going onto the market, Connells process is very easy, never had to come into the office as everything was done on online. I would highly recommend them to rent out any property.
Landlord
21st Feb 2019 (6 years ago)
M Weaver
Excellent service from the lettings department.
21st Feb 2019 (6 years ago)
S Smith
Thank you to the Lettings team really help me through a difficult time, booked a viewing through right move with mins a received a call, viewed the property placed my holding fees and within a week i am in my own home. I really needed a to move and the guys were amazing. Would 100% recommend using the letting service.
Tenant
20th Feb 2019 (6 years ago)
A Saunders
Rented my new house through Connells Lettings and the Lettings manager was excellent, very helpful and moved the process through in 2 weeks of picking the house. Viewed the house and decided the same day and even got started on the paperwork then and there, the Lettings manager sorted everything out for me in no time and made my move very easy and efficient. Thank you very much.
Tenant
20th Feb 2019 (6 years ago)
M Appleyard
I decided to let a property from them. It was listed as vacant possession. A week prior to moving in the agent rang me to say the landlord was leaving items in his garage. I told them that I wasn't going to accept that as it was supposed to me vacant possession. After a series of phonecalls the agent informed me that the garage would be emptied prior to me moving in. I picked the keys up for a property a few days later. On arrival at the property I found that the garage was full of the landlords processions. To top this off I entered the property and it was absolutely filthy. Bear in mind that they had charged me £120 for an inventory check!! I think Stevie Wonder had done it! Or more probably the case it wasn't done, but I was charged for it anyway!
I got the agent out to meet me at the property. She agreed with me that it was unsatisfactory. At this point they were in breech of contract as I was paying for vacant possession of both the house and garage. As a result I said that I would be rejecting the property and I wanted a full refund. I was told that this would take 10 working days to complete. A joke in this modern age. This didn't materialise. I made numerous phone calls and kept getting told that it was in process and I would get it on said day. After the 10 days was up I asked them where my money was. More excuses. At that point I decided to contact their finance department at head office. I was told that the refund had only been processed that day (day 10). I was told that they had only just received the paperwork from Yeovil. I was then informed that it would take up to 10 working days from that point. I am now in
a position where I don't have the funds to pay out for another property that I have secured. To this end I will be starting the process of small claims court action to get my money back. They will also be receiving a compliant via the regulatory body. I am absolutely livid with this company. I'm disgusted with the service I have received from this company. Full of compulsive liars and highly unprofessional. I will now do everything to ensure that other people don't even contemplate using these bunch of crooks. To anybody reading this simply avoid like the plague!!!
Tenant
20th Feb 2019 (6 years ago)
I Lung
We had an excellent experience with Connells Yeovil and would highly recommend them as a company. I love the fact that James was our point of contact who works alongside Martyn White and found him to be extremely helpful and informative.He has been available to speak to even out of office hours able to contact him direct to arrange a second and even a third viewing without any hassle and with an almost immediate response , which takes much of the frustrations out of trying to reach people. Thank you for finally getting the keys from our dream home !
Buyer
3rd Feb 2019 (6 years ago)
A stubbs
We are so pleased we used Connells, we had 2 other options, market price was the same with all 3. The photographs of our house were very good as well as the read up, we had an acceptable offer very quickly but our first buyer did not complete the sale due to financial problems so Connells had to re advertise our property.
We had 6 viewings within 4 days and 3 offers, everything happened very quickly. The legal work was completed in 2 months which enabled us to complete our purchase within the time schedule.
We felt that Connells were working for us, not just another house to sell, they always kept us up to date with progress.
A big thank you to the Connell team.
Seller
26th Jan 2019 (6 years ago)
W Neal
We brought our house through connells Yeovil, all the staff were brilliant, with special mention to mark who went above and beyond to help us. Thank you so much.
Buyer
20th Dec 2018 (6 years ago)
J Spra
My experience has been great with Connells. I was selling my house and the process was a positive one.
The whole team seemed really enthusiastic. I rang up initially to have a valuation on the house, knowing I was going to sell and had an appointment within a few days. Mark came along and was super enthusiastic, encouraging and just an all round brilliant vibe. I knew this was the kind of energy I wanted an estate agent to have whilst selling my house and it was leagues above anything else I had experienced.
The effort really went beyond my expectations. Emails and phone calls were responded to anytime, not just the standard 9-5 as well as time being created for me, in what I’m sure was a very busy day anyway. This effort definitely doesn’t go unnoticed, and as the property selling sector is becoming crowded with competition n this sort of service is A1 and stands out from the rest.
I would definitely recommend Connells Yeovil to
anyone selling a house and hope to have many dealing with them again in the future.
Seller
12th Dec 2018 (6 years ago)
D Noyce
I sold my flat through Connells, Yeovil. Mark and the team worked hard to help me achieve the sale of my flat, and helped to keep things on track when problems arised .
Martyn, the mortgage consultant was knowledgeable, honest and helped me get the right type of mortgage.
Overall a good experience and one that I would recommend to other potential property buyers or sellers.
Seller
12th Dec 2018 (6 years ago)
A Wilkinson
Very helpful. We went for "offers over" and they found three potential purchasers and got us £15,000 above the initial price.
Seller
4th Dec 2018 (6 years ago)
P James
Completely above and beyond service from Connells. Dealt with Mark in particular. Seamless communication between me as the buyer and the seller facilitated by Mark, chaperoning the solicitors from offer to completion in 6 weeks (there was no chain).
I asked for a few extra things of the seller and Mark managed to get all of these resolved very very quickly, always the same day, sometimes within hours. This included the initial offer which wasn’t stressful because of the service provided.
I’d happily recommend to anyone. I said I’d never move again because of past experiences, but I’d move again if this service could be replicated - although my house is perfect, so that won’t be happening!
Buyer
1st Dec 2018 (6 years ago)
C Green
Connells Yeovil provided an excellent service, from my first appointment with Mark (branch manager) right through until the sale went through. I was particularly impressed with how they accommodated my needs, the high quality of the marketing, the accurate identification of suitable buyers, and their advice and support during price negotiations. They were extremely proactive as the sale neared it's conclusion providing regular updates as they pushed to get it 'over the line'. A lovely friendly and knowledgeable team who couldn't do enough to help. Would definitely use them again, although not planning a move for a long time!
Seller
15th Nov 2018 (6 years ago)
G Hughes
The team, sold my property for the price I wanted, there were some bumps along the way but Mark smoothed them out.
Seller
12th Nov 2018 (6 years ago)
J Atkinson
We recently sold our house through Connells in Yeovil and can't thank Mark enough for the level of service he provided in order to get the transaction over the line. Mark went above an beyond to ensure information was gathered so we could exchange to some very strict timescales....Thanks
Seller
17th Oct 2018 (6 years ago)
R Jarvis
I can’t thank Connells enough for the level of service and professionalism they provided! I would highly recommend this estate agent, they went above and beyond to make the whole experience stress free. The staff were brilliant and were honest with any questions I needed answering.
The mortgage advisor even saved me thousands of pounds on my mortgage!
Thanks Connells, I will be using you again!
15th Sep 2018 (6 years ago)
G Lockyer
My partner arranged a valuation on our property. Had an email to confirm the appointment and a text reminder the day before. Finished work early to be home in time. No show or phone call from the estate agents. Called up to see what was happening and they knew nothing about it and offered a very quick apology .
won't be using or recommending the estate agent. POOR SERVICE
Seller
22nd Aug 2018 (6 years ago)
C Smith
Not a good experience.
21st Jun 2018 (6 years ago)
C Cockings
A change in circumstances led me to take my property off the market from Connells.
Tilly is a very hard working individual and thrives success. Her efforts did not go unnoticed. Harry and James were brilliant too and kept me up to date with any information i needed to know. Will use again in the future.
Seller
17th May 2018 (7 years ago)
J Gardiner
Great service, amazing staff, get what you need when you need it, sorted me out a property within weeks of application couldn't ask for a better estate agents
10th Feb 2018 (7 years ago)
D Marsden
The staff was amazing very well mannered help me get my dream home! And was able to get me moved into my dream home a lot quicker than I expected! Still live in the same house and I’m very happy with it and happy I have a great landlord too!
Tenant
10th Feb 2018 (7 years ago)
L Hackett
Always helpful and freindly. Both cheryl and loi especially went above and beyond to help us find our perfect home. We have dealt with connells yeovil on two seperate occasions in the past year and the service just exceeds everytime. Very professional and trustworthy...
9th Feb 2018 (7 years ago)
G Gulliford
Friendly staff and a well organised branch. Would highly recommend them. I used martin who is a mortgage advisor and he was very thorough i walked away happy.
7th Feb 2018 (7 years ago)
C Gardiner
Fantastic service would 100% use them again. They helped with all my needs from my mortgage to finding me the perfect house and getting it onto the market and finding me a short term rental whilst I waited for my perfect home. :)
Seller
7th Feb 2018 (7 years ago)
G ABLESON
I have used Connells a number of times to purchase rental properties and have always found the staff in Yeovil excellent and have turned up on time for me to view properties and been straight talking regarding any offers I have put forward on properties. From my personal experiences with them I would not hesitate to recommend.
Buyer
2nd Feb 2018 (7 years ago)
I Strong
I arranged my mortgage, bought a property and rented a property through Connells (Yeovil). Particular thamks to Martyn who organised my mortgage and saved me hundreds against what the bank were offering, Mark who sorted out the purchase of the property, Cheryl and Loi found me tennants and Charlotte who sorted any administrative queries I had.
Landlord
20th Jan 2018 (7 years ago)
P Zi?tek
Terrible
16th Sep 2017 (7 years ago)
A Sadowski
I've been trying to contact with them whole day 5 calls and three times they ask me for my details and promised to give me a call back with in hour, 2 times they didn't even answer the phone. This is how this agency treats their costumers? We are living in a XXI century and having a costumer service like this has to be a some bizarre/twisted joke!
16th Sep 2017 (7 years ago)
B lynch
As a buyer I found Connells hopless. They don't answer the phone and after a few days I got through and was told that no sale people were available! Surely that's all they need as that is their sole function. If you are selling I wouldn't use them.
Buyer
29th Aug 2017 (7 years ago)
H Cousins
Loi and Cheryl were both professional and friendly when finding me a tenant recently. Nothing was too much trouble for them, they were always willing to help and gave me support throughout the process. I will definitely use them again.
Landlord
21st Mar 2017 (8 years ago)
C Fehilly
Very friendly and helpful staff on lettings. found me a property very quickly and it was perfect.
14th Mar 2017 (8 years ago)
A Nuttall
I found a home to purchase through Connells, Yeovil. Everyone in the office was extremely friendly and efficient, from showing me round the property to all subsequent dealings. All in all, it was a very professional service, and I would recommend Connells, Yeovil to anyone thinking of buying a property - thank you.
Buyer
25th Jan 2017 (8 years ago)
M powell
The biggest rip off merchants out there. Paid over £400 in fees. The staff are useless, they kept blaming us for not doing our credit check (£100 fee which only costs £10), turns out candy did not send us the email after saying that she did. It amazes me how these snake oil salesmans are still in business. Pathetic! Oh yeah and the property we moved was terrible stay away from them , go with them at your own peril.
Tenant
1st Dec 2016 (8 years ago)
K Cook
Can't speak more highly of Mark and his team. On their advice we pitched our house very keenly to gain interest and then on gaining 2 interested parties got £8k above price and agreed sale. The team really proved their worth in seeing a difficult sell through to completion. There were many frustrating moments faced by Mark due to intransigent and negative solicitors within the chain not doing their jobs diligently. His enthusiasm and experienced communication skills kept the solicitors from giving up completely when faced with a mortgage offer within the chain that was days from expiring so causing a chain collapse. On the very last possible selling day, largely because of Mark, we were able to get all solicitors involved to expedite their work processes to exchange and complete within 3 hours....success!! This shows that estate agents really do earn their money and that Rightmove helping agents to find a buyer is just a very small part of the process and the value involved. Most agents can get people to make offers but getting things to completion is the real skill. A very big thank you to Mark and his enthusiastic team. Very happy indeed to pay the competitive commission rates at Connells!
Seller
23rd Oct 2016 (8 years ago)
J Ovenden
A friendly and reliable team who have helped us sell our house with ease. Our house was valued appropriately and fairly with sound advice given throughout the sales process. The photos were top notch!
Attentive follow up after the sale was agreed and helped with keeping the chain updated with progress and put up with my constant phone calls to see how things were progressing.
I would recommend Mark and his team at Connells Yeovil if you were thinking of selling your house.
Seller
19th Oct 2016 (8 years ago)
J Holloway
We found the experience with Connells Yeovil to be excellent. All the staff were very helpful and most importantly prior to us signing up with them, not pushy at all for our business which in itself was a great relief for us. We had a particularly odd set of circumstances which may have led to us selling the house privately but this did not detract from the help and assistance we had from the staff knowing that this was a possibility. Fortunately for us when our private contact fell through Connells were there to pick up the pieces and within hours had people looking at the property. To our amazement, by the second viewing Connells had sold the property and at this point we had wished we didn’t try to sell privately which is a great testament to the type of buyer Connells were sending to see the cottage we had for sale.
We also had a tricky tenant in the property at the time which caused us problems in evicting them so we could sell, Connells again were very supportive, updating the buyer and us at every stage so that the sale was successful for all parties even after a prolonged period. We have now completed, the sale has gone through and all parties have had a great experience.
We would DEFINITELY use Connells again should we buy, sell or rent in the future
Thank you to all the team in Yeovil.
Seller
19th Oct 2016 (8 years ago)
S Caine
Arranged a 5pm appointment yesterday evening to have a valuation on my property. Arranged to leave work early and nobody showed. No phone call and no email. Terrible service, would not recommend and will be going else where.
Seller
26th May 2016 (9 years ago)
M
Do not use! Liers and terrible service.
14th May 2016 (9 years ago)
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