S Lyne
Online web site no working... Read more
20th Mar 2024 (10 mo. ago)
U Meddler
Very rude staff, they don't care about the tenants as long as their landlords are happy that's all that matters to them... Read more
Tenant
31st May 2023 (1 year ago)
V KAZIMIERCZAK-MORFOOT
Absolutely no responsibility as lettings agents! Asked them to replace the rotten (and dangerous) fencing with regards to my neighbour's' house (that they are supposed to be managing) approximately 6 months + ago and it still hasn't been done so have had to make a formal complaint with Crawley Borough Council. The fencing is rotten and jutting out in to our garden and is dangerous re our puppy and young son and has holes in. The Property Manager was extremely rude and unhelpful. Appauling behaviour!... Read more
Landlord
1st Sep 2022 (2 years ago)
A Mo?ica
Martin & Co are my favourite! My family and I were really struggling to find a new home were to stay. By the time we were calling other agencies, the properties were already fully booked for viewings or the lettings have been already agreed. As a person with a disability, it was really important to find a groundfloor flat with an allocated parking space and I am so happy that we found our new home which ticked all our boxes.
Daniel was always very helpful from the start and he actually recorded a video of the flat for me to see on our viewing day, because I didn't really figure out how to get into the property at that time due to my disability and only my husband could view it.
It all got sorted out in the end and we moved in just 17 days after we had our viewing!
I highly recommend Martin & Co, they are amazing and my family and I really appreciate all their help!... Read more
23rd Jun 2022 (2 years ago)
R ?molenic
I just moved in another property and the Martin and Co agent, named Daniel Thompson, was very friendly and responsive and helped me with all the requests I had.... Read more
Tenant
14th Jul 2021 (3 years ago)
H Dunster
I've rented a property through Martin and Co for almost 2 years and have always found the team extremely helpful.
On our initial viewing of our property, Angela met us and was extremely friendly and helpful with information about the property and surrounding area.
I had some issues with referencing but Angela helped us through the entire process and secured the property.
During the pandemic last March we had a leak in our bathroom and the team were very quick to ensure the leak is fixed.
Recently we have had to make changes to our contract and Angela as well as David have been incredibly supportive to ensure I can stay in my home.
I would recommend Martin and Co for their outstanding customer service.... Read more
Tenant
30th Jun 2021 (3 years ago)
Eurokey
Excellent service been with them for 15 years and would not change.
David, Angela and the team are always on the ball, I would have no hesitation in recommending them to both Landlords and prospective Tenants.... Read more
Landlord
31st Mar 2021 (3 years ago)
C Goddard
I rented a flat through them a while ago, and they found me one that allowed me to bring my two cats along. Excellent service throughout. Prompt and helpful whenever I needed them, friendly and approachable staff. They also helped me months after I moved to sort out some bills related problems with EDF. Really, this was a couple of years ago but google decided to randomly ask me to review them today and my experience with them was so good that I just felt compelled to oblige.... Read more
Tenant
24th Feb 2021 (3 years ago)
S Gray
NOT INTRESTED REALLY
THANK YOU
STEPHEN GRAY... Read more
26th Jan 2021 (4 years ago)
D Abbott
Great... Read more
11th Dec 2020 (4 years ago)
C Johnston
THEIVES!!
Wow... what a horrible bunch this lot are. They took over £350 deposit off us and then tried to turn round and say we made a mistake when filling out an application form. The mistake was from a 3rd party company but this heartless company said they can't issue a refund on a deposit because the application has been rejected, the irony is it was from a 3rd party they used to review credit score. It literally cost them nothing, but they were soon happy to withhold my money...
I'd avoid this company like the plague, and I've been advising MANY people I've worked with around the town to do so also. I despise people who are quick to take but never fair on giving back, especially when it wasn't their money and they knew it was from a family with a young baby and a mum expecting another, and around Christmas time!!! Anyone working for this company should be ashamed of themselves.... Read more
Tenant
30th Nov 2020 (4 years ago)
D Woodcock
The lettings team was fantastic in helping me get set up. Hats off to Angela, Kerry and Daniel for all your hard work. Very much appreciated.... Read more
Landlord
2nd Nov 2020 (4 years ago)
R Diaz
I had a hard time looking for places until I got the chance to speak with what I'd consider the best letting agent in the whole West Sussex area. If you ever need to find a place that fit your needs and budget, call Martin & Co and ask for Daniel. You'll se what good service really means. Tell them you saw my review. ;) Thanks Dan.... Read more
Landlord
5th Oct 2020 (4 years ago)
M Skeel
I spoke to a lovely David on the phone this afternoon. Incredible customer service, very bubbly and friendly.
Thank you David!... Read more
16th Sep 2020 (4 years ago)
R Ide
Great staff very helpful ????... Read more
15th Mar 2020 (4 years ago)
E Hassan
Rented a property in crawley and when it came to maintenance of the property they where very unprofessional and rude.... Read more
Tenant
28th Nov 2019 (5 years ago)
B Wegener
Useless service, agents don’t turn up to viewings and are difficult to contact. Left us waiting, did not follow up contact. I wouldn’t rent with them as a tenant or use them to rent your property as a landlord as they obviously don’t put any effort into trying to let your property.... Read more
9th Mar 2019 (5 years ago)
J Licudine
7 yrs of outstanding service to us, as landlords, we can't ask for more.As vendors,they also acted in behalf of us without reservations. Living on the other end of the world,we were always confident that they will act with the best intentions. Thank you David Nicholson, Kerry Frost, and Ciaran Grace.You guys are just the top team.We will forever be grateful to you.
Alan and Julie... Read more
Seller
1st Sep 2018 (6 years ago)
P long
Great service provided by friendly and professional staff - Their knowledge on the local property market is the best in the area and I have no problem in recommending to others.... Read more
6th Dec 2016 (8 years ago)