We are glad that we chose Hamptons Estate Agents in Alton to sell our property, as from the off they showed that they were professional and prepared to be fully engaged in supporting us through the process. From the initial valuation from Adam, the ultimate professional, to the ongoing chasing and updating by Kathleen, we felt that they could not have done better. Kathleen, in particular, showed great tenacity in dealing with a number of issues, often overcoming the weaknesses of other parties in the chain, due in part to her skill at building relationships. She was so pleasant to deal with and nothing was too much trouble. I am happy to recommend the team at Hamptons.... Read more
Seller
7th Dec 2022 (2 years ago)
A big thank you to the team at Hamptons Alton for the recent sale of our house, with a special mention to Serena for holding it all together, with such positivity, despite some bumpy moments!... Read more
Seller
29th Mar 2022 (2 years ago)
E Linley
We purchased a property that was marketed through Hamptons, Alton Hampshire. It turned out to be a longer process than we had anticipated. However, Kathleen of Hamptons supported us every step of the way. Her communication skills are excellent and she kept us up to date with developments at all times. Kathleen is a credit to the branch. Thank you.... Read more
Buyer
10th Dec 2021 (3 years ago)
A Eaton
Kathleen was a delight to work with. She went the extra mile to keep us informed about the progress of the sale and was only too willing to help in anyway she could. This was vital as we were living 180 miles away from the property. This is the second time we have dealt with Hamptons and the service of the whole team has been first class.... Read more
Seller
2nd Nov 2021 (3 years ago)
P Bottomley
We have sold our house through Hamptons. From the first meeting we were treated as valued individuals whose thoughts about our home and its sale mattered. The whole team have been cheerful, helpful, calm, efficient and professional. No query was too much trouble. When we got stuck or held up by solicitors the liaison was helpful and speedy which really helped to keep the sale moving. Our sale was not without its challenges and I cannot praised the Alton team highly enough for the service they have provided. Thank you to all... Read more
Seller
9th Oct 2021 (3 years ago)
A Morgan
When an agent is able to deliver a service with which both seller and buyer come away very pleased then they are clearly doing things well. On my recent house purchase this is exactly what the Hamptons Alton office achieved. Kathleen, Adam and team were professional, proactive, efficient and understanding from beginning to end. A pleasure to work with.... Read more
Buyer
12th Aug 2021 (3 years ago)
A Burns
An excellent and professional service from Adam and his team. Kathleen was exceptional with her dedication to detail to get the sale over the line. I would absolutely recommend using Hamptons a first class company.... Read more
Seller
11th Aug 2021 (3 years ago)
T Joselin
Hamptons were the agent for the new property that we bought in Alton. We dealt with Kathleen who was always very prompt at getting back to us and answering all our questions. Always very professional and happy to help. Very pleased with the service provided and would highly recommend... Read more
Buyer
9th Aug 2021 (3 years ago)
T Cockerels
Serena was absolutely amazing and so helpful from start to finish, a pleasure to deal with!
Lauren & James... Read more
2nd Aug 2021 (3 years ago)
N Tandy
A first class service from the very start to completing the sale . Fantastic at keeping in touch and Serena Wright helped keep the whole sale purchase together smoothly and calmly - she couldn’t do enough for us . We have used Hampton Alton twice and wouldn’t hesitate to use them again .... Read more
Seller
2nd Jul 2021 (3 years ago)
C Johnston
Brilliant support from Kathleen throughout the process. Professional, personable and extremely prompt at resolving issues. She kept on top of the conveyancing process really well and was always happy to help. I would gladly use Hamptons again.... Read more
28th Jun 2021 (3 years ago)
J Cullum
Bearing in mind that estate agents get a bad reputation easily, I was set to be a tad cynical.
The Alton Hamptons team have been flawless throughout - with excellent communication, quality marketing, a thoroughly personal, personable and professional approach, and very efficient and timely work at all points.
I am delighted to have worked with the team and would gladly recommend them to anyone.
Well done, Kathleen, Adam, Peter and the rest of the team - great work - thank you.... Read more
25th Jun 2021 (3 years ago)
I Thompson
Amazing professionalism, courtesy and service. I would not hesitate to recommend Adam Masters and his team at Hamptons Alton to market and sell your home - they did a terrific job for me. Highly recommend them.... Read more
Seller
7th Jun 2021 (3 years ago)
M Marshall
Excellent experience of purchasing our current property with Hamptons. Peter was great to work with, always keeping us up to date on progress, very accommodating for viewings and fielding any questions we had. Would definitely recommend Hamptons.... Read more
Buyer
19th May 2021 (3 years ago)
C Jokiel
Hamptons were most professional and efficient in selling my mother's house after she died especially under the difficult circumstances of the last year. They definitely earnt their money.... Read more
Seller
20th Apr 2021 (3 years ago)
S Doran
Adam, Peter and the team handled the sale of a Probate property for me. Supportive from start to finish, Covid compliant they handled all the viewings and the sale process. Staying in touch whenever it was needed. Always professional and experts in their region. No hesitation recommending Hamptons Alton.... Read more
Seller
19th Apr 2021 (3 years ago)
V Matthews
I cannot thank Adam and his team enough for all their support and guidance while purchasing our property. We struggled to find our dream home and the team were there letting us know of any new development or property on the market. When we found the house we wanted the buying process couldn’t have been better due to their wonderful communication at every hour of the day. I often got a response at 7am or 7pm!! Adam never let the sun go down on a query or a concern and answered any question, no matter how silly I felt it could be, with total professionalism. I have moved twice with Adam and his team over the last 10 years and I always felt very supported and in safe hands. Both moves were stressful but without doubt a better experience with Hamptons who also worked wonderfully well alongside solicitors, estate agents and financial service.... Read more
Buyer
12th Apr 2021 (3 years ago)
H clayton
Thank you to Peter and all the team, for all their hard work, which has enabled us to successfully purchase our lovely new home.
We received excellent service, throughout, and were very grateful for their professionalism, support and kindness.
Thank you... Read more
Buyer
12th Apr 2021 (3 years ago)
M T.
Truly one of the most awful experiences I have ever had to undertake. Unprofessional and lied too all through the whole buying process. Right up to four days before completing Hamptons still giving me mis-information. Couldn't for fill their promise. Simply awful. AVOID.
Funny really as you have replied to this review within a day. If only you had been as responsive in your duties trying to sell a house. You have no idea who I am so how on earth can you respond with "we tried our best calling you" and "we kept you informed" and "it was higher up the chain" et cetera? Absolute bulls*** to the end I'm afraid. Don't lie, tell the truth. Tripadvisor has nearly 50% of the ratings for you as BAD. I guess they are all wrong also! What utter nonsense.... Read more
Buyer
9th Apr 2021 (3 years ago)
The recent sale of my home is the second time I have worked with Adam Masters and the team at Hamptons Alton, and despite a 16 year gap the experience did not disappoint. At all times, despite the navigation of a tricky lockdown period, Adam and the team were exceptional in their dealings with both sides of the sale. Knowledgeable, courteous, realistic and thoroughly lovely people to deal with I simply would say to anyone either buying or selling, they are a safe pair of hands to trust. Thoroughly recommend.... Read more
Seller
29th Jul 2020 (4 years ago)
P Barttelot
Adam and the team where very professional and even during lockdown kept pushing the deal to a successful conclusion.... Read more
12th Jun 2020 (4 years ago)
K Ramsdale
Excellent service from beginning to end. Highly recommend... Read more
18th Mar 2020 (4 years ago)
P Simpson
Our experience was fantastic. With only six weeks from making an offer to completion we were guided and supported by Peter Hannington in such an efficient and professional way.
All our questions were answered in such a courteous and friendly manner whilst in the background he was working with solicitors to ensure we got the quick move we were after.
Regular updates were reassuring and we always felt we had the support we needed.
Hamptons showed what an Estate Agents should be!
Thank you, especially to Peter Hannington who was brilliant.... Read more
Buyer
6th Dec 2019 (5 years ago)
E Rahmany
The Alton branch were great in our recent house sale. We principally worked with Peter, Adam and Debbie. They were very attentive, always super quick to reply to emails or pick up the phone. They worked very hard with getting viewings and marketing our house. We feel they went above and beyond in their role as our estate agents and were very impressed. I wouldnt hesitate to use them again and would recommend them to our friends and family.... Read more
Seller
3rd Dec 2019 (5 years ago)
R Gollop
As a purchaser, I found the team at Hamptons to be exceptionally helpful and responsive. Phone calls and messages were always answered quickly, and the staff were both professional and at the same time friendly. My principal contact was Peter, who expertly guided me through the process of buying, and helped minimise the inevitable anxiety around buying a new home.... Read more
Buyer
25th Nov 2019 (5 years ago)
S Jenkins
As a buying agent I work with estate agents on a daily basis. Having just completed for a client on a village property just outside of Alton, I am pleased we were buying through Hamptons, and in particular, Peter Hannington. Peter was extremely approachable and transparent throughout the whole transaction and along with his colleague Adam Masters helped maintain excellent communications, which I have no doubt was a major factor in the sale reaching exchange of contracts. Their encyclopedic knowledge of the local market is second to none, another contributory factor in a successful transaction. I would have no hesitation in recommending Hamptons, whether selling or buying.... Read more
Buyer
5th Sep 2019 (5 years ago)
D Harsant
Can't speak highly enough of Adam and Ben at the Alton office. Superb service, and with a faultless professional approach. Well done !... Read more
13th Nov 2018 (6 years ago)
B Hubbard
We're very pleased with the professional way Hamptons handled our house sale. In a slow market, and juggling a long chain, we believe they provided a good service and always kept us informed. Their pricing seemed realistic in the end and we were happy with their marketing. Thanks to all involved especially Adam (who'd actually sold us the house 14 years previously) and Debbie.... Read more
Seller
22nd Sep 2018 (6 years ago)
R Sendall
I recently sold my home with Hamptons in Alton, it was unusual property with separate lots of land. The advise I was given by Adam Masters was spot on and the service delivered was second to none.
The house was sold for the full asking price after a sealed bid process. We had over 30 viewings many of which were high quality and resulted in offers.
The transaction took a little longer to proceed to exchange than I hoped but Adam very patiently nursed the deal through despite some significant challenges due to a renegotiation of price.
Hamptons Alton have a well deserved 5 star rating in my view and I’d happily recommend Adam Masters and his team to anyone moving home in the Alton area. A top quality service delivered by a truly first class team.... Read more
Seller
3rd May 2018 (6 years ago)
S Waller
Ben Dickinson has been absolutely fantastic! I'd highly recommend him - Lovely guy and super helpful!... Read more
30th Mar 2018 (6 years ago)
M Welton
Hamptons provided an excellent service and kept us informed throughout the process. Viewings were managed professionally.... Read more
7th Mar 2018 (6 years ago)
D Wilson
I can't recommend Hamptons, Alton enough. They were fantastic from start to finish during what was a very complex move. Ben our advisor was absolutely brilliant and played a pivotal role in ensuring the deal went through.
Estate Agents in general have a poor (sometimes justified) reputation. It was refreshing to deal with a company which bucks the trend.
Hopefully this will be our last move for some time but when we do move again we will be using Hamptons for sure.... Read more
27th Feb 2018 (6 years ago)
M Perrott
A superb team who were very supportive through the whole process. Especially when we had to leave for South Africa. If you want a better reason to use a local agent rather than an online agent, there is no better example than Hamptons Alton. Well worth every penny of commission. They even gained our purchaser's business!... Read more
2nd Jan 2018 (7 years ago)
G Meagher
Ben at Alton helped us through our search and purchase no end with regular contact and honest feedback without overburdening us. He put our case to our vendor well and was able to make the most of the wider Hamptons network handling our sale. The team at the office also helped us no end passing messages and also after the sale helping us resolve some minor issues with the house.
Thank you to the team.... Read more
13th Sep 2017 (7 years ago)
N Brigham
The sale of our house wasn't trouble-free. We had quite a rough time with time wasters and had to re-market a couple of times. We found Adam and Ben especially to be very professional and persistent and they kept us fully informed and advised.... Read more
8th Aug 2017 (7 years ago)
A Evans
Had a really good experience with Hamptons of Alton. Very efficient and kept me updated throughout the process! Would definitely recommend and use again.... Read more
30th Jul 2017 (7 years ago)
A Fox
Our house purchase was far from straightforward for a number of reasons, but the practical help and support from Hamptons made a real difference. We wouldn't go anywhere else in the future.... Read more
13th Jul 2017 (7 years ago)
L Mayo
Speaking from personal experience, very often relationships with Estate Agents can quickly turn sour. Not so with Hamptons Alton who provided consistency in their high level of customer service from beginning to end of the sales process. We couldn't have been more delighted and surprised by their flexibility, discretion, politeness in approach and cool negotiation skills. They displayed Impeccable professionalism and are certainly a cut above the rest. Great work!... Read more
6th Jun 2017 (7 years ago)
J Laughton
Outstanding, 5 stars, read how each star was awarded. We have viewed many houses and met with many estate agents. It's rare that you meet with an estate agent that one; knows the property from top to bottom; two, will do the up most to be available to show you the property again; three, be interested in the clients (us) potentially buying the property; four, keeps you informed; five, doesn't come across stereotypical of a standard estate agent with all the talk without any substance. Well, we have come across such a person in Ben Dickinson from Hamptons International based in Alton. Thanks Ben.... Read more
21st Mar 2017 (7 years ago)
L Reid
Ben Dickinson is an excellent Estate Agent. Informed, professional and enthusiastic. The service we received was excellent.... Read more
15th Mar 2017 (7 years ago)
M Greenwood
Peter Hannington and his team at the Alton office demonstrated a professional approach to the marketing of our property.
We appreciated the regular weekly updates of viewings and follow-ups carried out by the team resulting in a satisfactory sale.
Particularly pleasing was the way that Peter managed the complexities of the purchasing chain through to completion.
Our thanks to everyone involved.... Read more
6th Mar 2017 (7 years ago)
Y Johnson
Ben at Hamptons worked really hard for us throughout our sale. His input was invaluable in what turned out to be a long and complicated sale.
He chased all the parties involved and kept us updated all the way.
We greatly appreciate his efforts.... Read more
27th Oct 2016 (8 years ago)
D Ashfield
We would highly recommend Hamptons and Peter Hannington in particular. They worked hard to make sure that our 'house swap' went smoothly. Peter did a great job of negotiating between both parties, and went out of his way to keep the process moving smoothly - and we weren't even his clients! Professional, reliable and excellent communications.... Read more
6th Oct 2016 (8 years ago)
J Bailey
Hampton's, and Ben in particular, provided us with excellent service. Even though our purchase could not proceed in the end, Ben kept us informed at every step of the way providing both professional and friendly care.we found them to be very supportive and approachable and cannot recommend them highly enough. We would definitely use Hampton's for any future move.... Read more
16th Sep 2016 (8 years ago)
S Clark
We were well looked after by Hamptons (Ben was our agent). They showed us round as requested and were willing to let us have another couple of accompanied viewings, one with a tape measure after exchange.
We liked the details provided of the propertyl and on completion day all went smoothly.
I would defiinitely recommend them for buying or selling.
The only reason I haven't given 5* is that the vendor would ideally have moved soonerand asked for an earlier completion date after I though a date had been agreed but before exchange , but all understood that due to our purchasers request for a original agreed date and a recent bereavement meaning it was impossible to bring the completion date to sooner, so we did have a longer than usual time between exchange and completion and we were not pressed on this once we asserted we needed to hold to this completion date. Thanks a lot Hamptons... Read more
15th Sep 2016 (8 years ago)
A Passingham
In August 2016 we purchased a house through Hamptons, near Alton. Catriona and the staff at Hampton's conducted themselves in a very professional manner and we were very grateful for their guidance and support. At the most vital periods during the purchase, Catriona's proactive and diligent approach ensured everything went through smoothly. We were very impressed and would highly recommend Hamptons and the services of Catriona, Adam and the team.... Read more
9th Sep 2016 (8 years ago)
G Thomas
Adam and Ben did a fantastic job. The value they bring post sale is top class. We had a long chain and Adam was instrumental in keeping the chain together. Thank you Hamptons for a 5 star service.... Read more