From the first on site meeting with Harwood, thee sale of the house as been smooth and sales staff have been very informative.
Highly recommend ????.... Read more
Seller
31st Jan 2025 (20 weeks ago)
A Morrison
Useless. Extremely poor communication, impossible to get anyone on the phone to speak to. Left us hanging for weeks. Not a good experience at all... Read more
C Robinson

Not a pleasant experience I had today. So my partner (26) and myself (21) had requested a viewing on a house for today (09/11/24) which we requested beginning of October to give plenty of notice. We never got a confirmation email to say either “yes” or “no” and as we have never rented a place together before we don’t really know what we are doing. So as we hadn’t heard anything, we turned up for the viewing time we had requested (I can admit this was partially my fault but it doesn’t take a month to conform or deny a viewing). We had trouble finding the house so decided to ring up. As it was a Saturday evening clearly the person who answered had a fool mood on them after working on a Saturday but the way they spoke to me was unreasonable. As an autistic 21 year old I find things difficult I admit but the approach from the agent who answered was patronising and made me feel like a laughing stock. This estate agency needs to teach their staff to have a more friendly approach. Definitely will not be moving through this agents and will never be recommending them to anyone else.... Read more
10th Nov 2024 (7 mo. ago)
C Beaumont
Very poor communication, was chasing them all of the time, spoke with manager but his approach was dismissive and informal. Additional stress that was unnecessary.... Read more
21st Jul 2024 (10 mo. ago)
G Barker
Having recently moved to the Telford area, we were unsure about what agent to use when selling our property, when a friend said Harwoods had been very helpful in the past we thought we'd try them. I booked the valuation in with Patrick, and Ben attended and carried out the valuation, they got the property straight on the market and booked viewings in right away. Various members of the team did viewings, and each time we were given booking details etc and given feedback on the viewings when necessary.the house soon went under offer and the team helped manage the sale right to completion. I would have no hesitation in recommending harwoods to anyone. A pleasure to deal with.... Read more
Seller
2nd Jun 2024 (1 year ago)
C Duggan
Always great to deal with, very good helpful staff... Read more
18th Apr 2024 (1 year ago)
L Nicholls
The rental team are brilliant... Read more
Tenant
16th Apr 2024 (1 year ago)
S Houghton
Rentals:
I have rented my house through Broseley harwoods since march 2020, i can honestly say they are a lovely team and any issues i have regarding repairs etc, its resolved quickly and Sam is fab she is very caring and compassionate when any work needs doing. I am happy living here, if i ever move ill be looking through harwoods as i love having them as my letting agent.... Read more
Landlord
14th Mar 2024 (1 year ago)
Great service... Read more
Seller
22nd Nov 2023 (1 year ago)
L Rhys
Cowboys!! This company should be shut down. Renting out properties with black mould and damp issues and are not interested in sorting out the issues. There more focused on your money, and good luck getting your deposit back when you try to leave a property. Staff are sarcastic and talk down to you like you don't know anything.... Read more
Tenant
26th Aug 2023 (1 year ago)
P Baxter
Not a great experience, didn’t call me back to arrange a valuation on my property which I have since had done by another agent. Also arranged a second viewing on a property marketed by Harwood’s and no show from them , I gave up after waiting over 1/4 of an hour .... Read more
12th Aug 2023 (1 year ago)
Harwood were very quick and professional in their approach. I would have liked a little more feedback on why clients were not proceeding... Read more
Seller
12th Aug 2023 (1 year ago)
R Nolan
First class, attentive,and know their houses .... Read more
16th May 2023 (2 years ago)
S Bracken
Excellent Staff .Always available helpful and understanding .Nothing is Ever too much.I would recommend this ,team if you are looking to Rent a property in Shropshire.... Read more
Tenant
11th Feb 2023 (2 years ago)
S Jones
Absolutely fantastic, Patrick was exceptional., Very helpful. Would highly recommend.... Read more
26th Jan 2023 (2 years ago)
Highly recommend Harwoods, they are a great team at Broseley and worked hard to get a sale. Always keeping us informed and giving sound advice. Thank you. ... Read more
Seller
26th Jan 2023 (2 years ago)
E Selley
Very good if your looking to buy a house, nice website and very helpful.... Read more
15th Oct 2022 (2 years ago)
S Holt
Excellent estate agency. Friendly, professional and really go out of their way to ensure a smooth buying or selling experience.... Read more
25th Jul 2022 (2 years ago)
P Sharp
Great staff great service... Read more
19th May 2022 (3 years ago)
H Cairns
Great... Read more
11th Apr 2022 (3 years ago)
E Rowley
The staff are always friendly and efficient and helpful.... Read more
16th Mar 2022 (3 years ago)
R Mcdonald
Really friendly staff, Charlotte in particular was extremely helpful when I was looking for a new property... Read more
3rd Mar 2022 (3 years ago)
D Barnett
We were buying a home from a Harwood’s listing and sadly the chain broke down but I would like to say Anita couldn’t have done anymore for us she was helpful before it broke down and organised everything we needed. After it collapsed she still went the extra mile to try help get it back on track. Definitely would recommend.... Read more
Buyer
13th Dec 2021 (3 years ago)
S Thomas
I've been in my rented bungalow for just over a year now and I can honestly attest to how helpful and friendly Louise and her co-workers have been in helping me move, especially through such a personally tumultuous time (as well as the pandemic last year).
Highly recommended all around!... Read more
Tenant
15th Aug 2021 (3 years ago)
M Mottram
Friendly, professional staff. Outstanding service.... Read more
27th May 2021 (4 years ago)
J Crossland
Professional and friendly service... Read more
4th May 2021 (4 years ago)
J Preece
Very effective Estate Agents!!... Read more
16th Feb 2021 (4 years ago)
R Wilkes
Good people... Read more
13th Feb 2021 (4 years ago)
Patrick has always aimed to please ! I have brought /sold and rented my property though Harwood’s . Would highly recommend goes above and beyond .... Read more
Seller
5th Jun 2020 (5 years ago)
S Ward
I can't leave zero stars so have to leave one.... Read more
16th Mar 2020 (5 years ago)
Steve
These guys are great. Get back to you when they say and are quite helpful.... Read more
9th Mar 2020 (5 years ago)
brendan
rented two property's now through harwoods , best estate agent we have ever used , they bend over backwards to help , the whole team are amazing and very helpful , any issues are resolved quick would 100% recommend Patrick and the team!!!... Read more
Tenant
7th Mar 2020 (5 years ago)
J Pitchford
Not impressed was spoken down to and very abruptly will not have dealings with harwoods again... Read more
9th Feb 2020 (5 years ago)
J Mcallister
Lovely team... Read more
12th Jan 2020 (5 years ago)
N Harrison
Patrick always professional and friendly efficient and cares about people not just a business would recommend very highly.... Read more
6th Jun 2019 (6 years ago)
W Waters
I have used Hardwoods on 4 occasions now and would never use another agent. They always have a list of contacts for every type of property in all areas, it's quite incredible! Always professional, hardworking and are always going the extra mile regardless of the day or time. Thanks Pat and Anita, you're awesome ????... Read more
19th Aug 2018 (6 years ago)
R Bhardwaj
One of the best teams I have ever worked with and will continue to work with for years to come. Totally professional incredibly efficient and very hard working.... Read more
11th Jul 2017 (7 years ago)
J Sartorius
Smooth very we'll delivered... Read more
30th Apr 2014 (11 years ago)