Anonymous Homeseller
Richard and his team were professional and efficient from start to finish.... Read more
Seller
28th Jul 2024 (6 mo. ago)
A Mistry

We are super pleased with the service we have always received from Home Counties Estate Agents Ltd, especially with Richard with whom we have worked with now on several occasions.
We first used Home Counties back in 2019 when we were purchasing our first home in Potters Bar. Richard kept us informed throughout the process, was always accommodating with multiple visits to the property, and supported us throughout the whole process.
We recently engaged Richard again as we wanted our house re-valued under current market conditions. Again, Richard was extremely accommodating, visiting us at short notice, and promptly giving us a valuation.
We have built trust in our relationship with Richard and Home Counties, who we feel are genuine and honest in their approach to helping their clients buy/sell homes. It can be a stressful process moving/selling, but having an experienced, well established, and honest team working for you is invaluable.
We have, and will continue to recommend them to our friends & family as great estate agents. Thank you Richard and the team at Home Counties Estate Agents.... Read more
Seller
13th Feb 2024 (11 mo. ago)
J Trim
June 2022. I took out an agreed 8 week contract with the owner Richard Lowry, which I believed to be confidential, and firmly expressed that there was to be no communication with any other members of the Family, which he understood, and we even had a password to confirm I was phoning. Not long into the contract I found that information was being discussed with other members of my family without my permission causing me a lot of difficulties. Checking with Samantha in the office who informed me that herself and Cassie had been talking to my Family and that there must have been some kind of miscommunication within the office (So much for confidentiality and communication). I was told that Richard would be phoning me to discuss this matter of confidentiality.........I am still awaiting(So much for Professionalism).
Would I use again NO
Would I recommend definitely NO... Read more
4th Jan 2023 (2 years ago)
J Goosey
Home Counties are really like no other estate agent. They were polite, courteous, good at communicating and most of all they were HONEST which can’t be said for some other estate agents. Big thanks to Cassie. Would definitely go with Home Counties again whether I am buying or selling.... Read more
11th Jun 2022 (2 years ago)
D Whitlock
Great service, Richard and Cassie always on hand to answer our queries and were spot on from offer to completion... Read more
27th Feb 2022 (2 years ago)
J Lubecki
Very professional and helpful approach to clients. Special thanks to Cassie... Read more
11th Nov 2021 (3 years ago)
Landlords be careful they sell your property at a lesser value to their friends and contacts. I realised this when they asked me to increase my offer, and I did so, but then they sold the property at a lower price to someone else. They are fake estate agents don't trust them.... Read more
Buyer
22nd Aug 2021 (3 years ago)
? ????
Very unprofessional and unbelievably fake estate agents. We were the first to see the property and we agreed to the full asking price with 60% cash and 40% mortgage. Then a couple of days later we called Samantha to pass our solicitors details but she said that we had to increase our offer, and we did so. But she planned and sold the property at a lower price to her contacts.... Read more
Buyer
15th Aug 2021 (3 years ago)
W vane
I recently sold a property thru Richard and his team at Home Counties. It was an easy, pleasant experience,- from start to finish and the property sold quickly and for slightly above asking price. Very happy with everything. The only negative thing I could say is that he's ginger, I don't normally deal with gingers, but you cant have everything can you ?... Read more
Seller
6th Aug 2021 (3 years ago)
I have received first class service from Home Counties and I would highly recommend them. They have always answered all my queries quickly and been always very helpful.... Read more
Seller
22nd Jan 2020 (5 years ago)
S Marsh
Steer clear of Graham Cull working out of Home Counties estate agents. Terrible communication, people skills, manners and etiquette. Slippery man, working for a slippery developer A Aouadi... Read more
27th Mar 2019 (5 years ago)
Richard contacted us promptly and came to see us well prepared with information. He was particularly helpful towards the end when we encountered some difficulties and he helped things to proceed smoothly... Read more
Seller
12th Nov 2018 (6 years ago)
I Hawke
I genuinely can not recommend Richard and his team strongly enough. After several months having our property up for sale with the more ‘established’ estate agents, to no avail, we decided a fresh approach was needed. From the very first meeting with Richard his professionalism, knowledge and likeability shone through and we had no hesitation in instructing his services. Within a few weeks we had interest and offers and I have no doubt this was through the quality of service and knowledge offered by Home Counties. I would happily recommend them to anyone, they go above and beyond, kept us informed throughout the process and more than justified their fee.... Read more
Seller
2nd Nov 2018 (6 years ago)
S Swann
Richard and Tom both offer a highly professional service and I felt confident that they were working in my best interests to secure the best possible price for the property I was selling. They are both extremely knowledgeable and not at all pushy in the way I have come to expect from dealing with other estate agents in the past. I was delighted with the level of service they provided and would have no hesitation whatsoever in terms of recommending them to other potential vendors in the Potters Bar area. I will definitely use them again... Read more
Seller
3rd Sep 2018 (6 years ago)
G A
Would definitely recommend Home counties estate agents; Tom provided an excellent service from start to finish and got our property sold after other agents failed to do so. Very impressive.... Read more
Seller
29th Sep 2017 (7 years ago)
S A
I recently sold a house through Home Counties and was very impressed with the hassle free service. Tom in particular went above and beyond what I would expect from an estate agent, arranging for a tree surgeon to carry out some small works and regularly checking on the property as it was empty for a period of time.
I would definitely recommend Home Counties Estate Agents.... Read more
Seller
26th Sep 2017 (7 years ago)
Richard and Tom have been brilliant. They are both extremely professional, great communicators and genuinely personable. I would highly recommend their services.... Read more
Seller
29th Aug 2017 (7 years ago)
D Patel
Hassle free purchase of property and subsequent follow up by sourcing a tenant in double quick time. Both Richard and Tom are a pleasure to work with. Their knowledge of the local are is second to none and they both offered an excellent and flexible level of service tailored to individual scenarios. I cannot stress enough the positive difference local independent agents make whether you are buying, selling or renting!... Read more
2nd Jun 2017 (7 years ago)
N Trujillo

We had experience with other Estate Agents in Potters Bar previously without much joy and considerable frustration. And then we found Richard! What a difference, Richard is professional in the true sense of the word: Richard gave clear and insightful advise from the beginning showing an excellent understanding of the local area, the housing market and the economy nationally. He took control of a long and difficult chain, remained cool throughout and radiated a positive energy which took us to completion. Richard smoothed the way for everyone along the chain with heart and dignity and honestly I don't think we would have made it without him. Richard is an intelligent and sensitive negotiator and a lovely guy. Richard is a thoroughly modern man and was always contactable through email, text and phone well into the late evening which was brilliant and made all the difference. Richard is a first rate Estate Agent and human being, he deserves the highest praise and recommendation.
Nadia and Mary... Read more
1st Jun 2017 (7 years ago)
N Barker
Richard and team changed my perception of Estate Agents, really helpful, supportive and always at the other end of the phone. Not only did they get my house sold but they provided very efficient after sale support above and beyond what I expected. Would recommend fully.... Read more
Seller
12th Oct 2016 (8 years ago)
K Stott-Cohen
I recently sold my house through Home Counties and I was extremely impressed with the service. Richard was very knowledgeable and made the whole process run smoothly. I would definitely recommend them!... Read more
Seller
15th Sep 2016 (8 years ago)