When dealing with Farooq Hottak he was always very professional and helpful and was always on time and very smartly dressed. Always ready to help and we have completed our sale within 10 weeks.
Staff were helpful and accommodating to our needs during the purchase period. We dealt with other estate agents in the area who were not as efficient or caring towards our needs. Would go back to Bairstow Eves in the future when buying/selling
Wow, why would you use anyone else?!
We listed with BANC and had an offer within about ten days.
Ok, the weather helped as the garden looked gorgeous but it was Andrew Crump who brought the buyers around.
And this was in April when house prices were falling.
Andrew kept us informed every step of the way and was always professional to deal with.
We decided to list with BANC as we kept seeing their blue signs around Cuffley and Goffs Oak and they nearly always had SOLD on them.
We recently bought a property through Banc and from the moment the process began we found Nitesh to be friendly, professional and very helpful. We experienced some unexpected delays leading up to exchange but Nitesh always kept in contact and went above and beyond to help us. I would highly recommend them.
David and Jo were very helpful and professional throughout our purchase and we received regular feedback
Disgraceful customer service small shop mentality. I recently arranged a viewing and due to work commitments I had to cancel.
I emailed the individual I was dealing with 3 hours prior to the viewing and also emailed their enquiries email address which you'd assume would be monitor. I then receive a call from a Duncan perry employee asking if I'd be attending. After informing him I emailed them three hours in advance, he then told me with great attitude "I should have called" and then put the phone down on me mid conversation.
Also when arranging the booking I was already registered with Duncan Perry, after asking a lady from their team to email me confirmation. She asked me for my email address as it is rather long I asked if she had it on file(knowing she has it) she then replied "do you not know your own email address?". In future I would avoid dealing with Duncan Perry employees have an incredibly unprofessional attitude and it's clear they are still working in the Stone Age!
Start using email and get their fundamental customer services right and maybe I'll consider using them again!
I genuinely can not recommend Richard and his team strongly enough. After several months having our property up for sale with the more ‘established’ estate agents, to no avail, we decided a fresh approach was needed. From the very first meeting with Richard his professionalism, knowledge and likeability shone through and we had no hesitation in instructing his services. Within a few weeks we had interest and offers and I have no doubt this was through the quality of service and knowledge offered by Home Counties. I would happily recommend them to anyone, they go above and beyond, kept us informed throughout the process and more than justified their fee.
Richard and team changed my perception of Estate Agents, really helpful, supportive and always at the other end of the phone. Not only did they get my house sold but they provided very efficient after sale support above and beyond what I expected. Would recommend fully.
Found me a property to let with no hidden fees!!!!
Can thoroughly recommend 5 Stars
Absolutely diabolical experience with these people as a buyer of a property with them. Constantly harassed, sent emails littered with false information (including falsely stating the current position of the selling party, repeatedly asking for information they already had), lost sensitive documents. Sellers and buyers beware. Never leave reviews on these kind of websites but had such an appalling experience, I felt I had to warn others.