Compare Estate Agents in Potters Bar

I cannot praise Andrew Ward enough for making our journey a pleasant one. We found a property we loved and the process was a straightforward one from there..The team at Potters Bar and Barnet were friendly and professional. They made the process a seamless one and smoothed out any rough edges. It felt as if we were among friends and not just estate agents. Nothing was ever too much for the team and all matters were handled promptly. Therefore, I highly commend Andrew Ward not just for the variety of properties but also the personal touch.

Did we buy & sell through Andrew Ward? Yes At any point, was it a pleasant or professional experience? No We had cause to complain before, during & after the transaction. Complaints were not resolved & were in fact dismissed by rude staff that had no understanding of customer service. I could not recommend this agent to anyone.

After a difficult sale I'm glad to have had Raine and Co on my side when selling my house in The Walk. Jackie was a star for keeping the sale together when things got difficult. Highly recommend!

I wish I had a glowing review of the realtor Steven Threadgold, but this was the most unprofessional experience I have ever had with a real estate agent. Even in a competitive market I expect honesty, transparency, and respectful behavior. In the first property we viewed, he made false promises by claiming the property was "ours" if we wanted it because the other group viewing the property was "waffling back and forth." Little did we know the other group had been finalizing the property with Steven that entire week and he chose not to disclose that information. Awkwardly, we knew the other group and they told us he promised them the property the whole time. I decided to put this experience behind me as I viewed a second property with Steven. Not surprisingly, the same thing happened. I viewed a property and very clearly asked if anyone else was looking at this property and he claimed no one else was interested. After viewing the second property, I said I would get back to him that evening. I called 20 minutes later, spoke with an agent in the office and said I was going to bring my deposit in to reserve the property. The man on the phone said Steven would call me back. I became worried after not getting a call from Steven for ten minutes so I walked back into the office with my deposit right away. As I walked in, Steven said another group had just put a deposit down on that second property after I called. Not only did Steven lie by claiming no one else was interested in the property, but he was in the office when I called and ignored it. I had to appear in person for him to tell me what was actually happening. Do not use this agent or company.

Would definitely recommend Home counties estate agents; Tom provided an excellent service from start to finish and got our property sold after other agents failed to do so. Very impressive.

I recently sold my house through Home Counties and I was extremely impressed with the service. Richard was very knowledgeable and made the whole process run smoothly. I would definitely recommend them!

After a difficult sale I'm glad to have had Raine and Co on my side when selling my house in The Walk. Jackie was a star for keeping the sale together when things got difficult. Highly recommend!

Would not use Raine and Co if my life depended on it. One of their staff Tom in his infinite wisdom put Super Glue in my Council Garage Lock. The boss in there laid her hand on me to unceramently march me out of their office and shut the door in my face scratched my glasses in the prossess when I gave him the estament for repairs. Sorry but I'm a woman of 60 years of age not in my thoughts an appropriate way to treat someone going into their premesses.

David and Jo were very helpful and professional throughout our purchase and we received regular feedback

Disgraceful customer service small shop mentality. I recently arranged a viewing and due to work commitments I had to cancel. I emailed the individual I was dealing with 3 hours prior to the viewing and also emailed their enquiries email address which you'd assume would be monitor. I then receive a call from a Duncan perry employee asking if I'd be attending. After informing him I emailed them three hours in advance, he then told me with great attitude "I should have called" and then put the phone down on me mid conversation. Also when arranging the booking I was already registered with Duncan Perry, after asking a lady from their team to email me confirmation. She asked me for my email address as it is rather long I asked if she had it on file(knowing she has it) she then replied "do you not know your own email address?". In future I would avoid dealing with Duncan Perry employees have an incredibly unprofessional attitude and it's clear they are still working in the Stone Age! Start using email and get their fundamental customer services right and maybe I'll consider using them again!

Excellent service from Claire Garnett at Hobdays. She is right on the ball and kept us very well informed throughout our sale process. Faultless!

Cowboy of an agent! - Rented my house out for a year, even though it was a 'Managed' Property, we had to sort everything out and we're the Landlord!!! I thought Chocolate Teapots were useless until i met Andrew! Went to Raine & Co and couldn't be happier....