I have just completed the sale of my property through Andrew Ward in Potters Bar and I would like to record my thanks to John, Rochelle, Julia, Sam and all the team for their support and assistance during the whole process. From the initial survey when John valued the property, to the day of completion when I handed over the keys to Rochelle, everyone has been extremely helpful, efficient and professional. Even a particularly “challenging” agent acting for my buyer did not deflect them from acting in a thoroughly professional manner. The whole team kept me fully informed and went out of their way to find solutions to challenges along the way, which made the experience a whole lot less stressful. And at an extremely competitive rate to cap off a superb service. Thank you all and I would have no hesitation in recommending Andrew Ward to others.
Did we buy & sell through Andrew Ward? Yes
At any point, was it a pleasant or professional experience? No
We had cause to complain before, during & after the transaction. Complaints were not resolved & were in fact dismissed by rude staff that had no understanding of customer service.
I could not recommend this agent to anyone.
After a difficult sale I'm glad to have had Raine and Co on my side when selling my house in The Walk. Jackie was a star for keeping the sale together when things got difficult. Highly recommend!
Would not use Raine and Co if my life depended on it. One of their staff Tom in his infinite wisdom put Super Glue in my Council Garage Lock. The boss in there laid her hand on me to unceramently march me out of their office and shut the door in my face scratched my glasses in the prossess when I gave him the estament for repairs. Sorry but I'm a woman of 60 years of age not in my thoughts an appropriate way to treat someone going into their premesses.
The Statons team at Brookmans Park helped us with a difficult sale. They were proactive, professional and communicated clearly and effectively. They work as a team and call in help where needed. I would recommend Statons without hesitation. Nice people who do a difficult job!
we got very bad experience with this agent.
He was not in a ethic way working with us
David and Jo were very helpful and professional throughout our purchase and we received regular feedback
5 The Drive Ponsbourne Park Newgate street
Worst Experience EVER!!
Rented A bungalow through Duncan Perry for £1200pcm and it has been the worst experience of my Life. The Landlords family live in the neighbouring property and are the most anti social people i have ever come across ( metalworking till 10pm on sundays, dogs barking till 3am and music blaring out till late) complaints to duncan perry go unheard as they have 2 interests which are the rent and what the landlords want.
Needed to get hold of Duncan perry after house was hit by lightning but they have no emergency number (or just cant be bothered to answer) and still waiting for emergency repairs to be done after more than a week.
Towards the end of the tenancy the landlord started locking the main gate to the property while i was out which caused many problems trying to get back into the home i rented
If your thinking of renting please do yourself a favour and choose a better estate agent.
Would definitely recommend Home counties estate agents; Tom provided an excellent service from start to finish and got our property sold after other agents failed to do so. Very impressive.
I recently sold my house through Home Counties and I was extremely impressed with the service. Richard was very knowledgeable and made the whole process run smoothly. I would definitely recommend them!