G garbus222
Highly recommended. Tom and Javier were great - flexible, knowledgeable and easy to work with. 5 stars for great service and attitude. Thank you!... Read more
17th Jun 2025 (22 days ago)
J Robinson
Needed to move in a hurry, got a viewing, offer confirmed and picked up keys all within a week. Very happy.... Read more
7th Apr 2025 (13 weeks ago)
D Brown
Tom Hill was amazing in selling our apartment - insightful, professional, helpful, informative!... Read more
Seller
26th Jan 2025 (23 weeks ago)
M Bridgeman
Tom Hill proved to be an excellent agent, having bought and sold many properties Tom is by far the best I have encountered, straightforward, frank and honest, thank you... Read more
Seller
17th Jan 2025 (25 weeks ago)
B Abdyli
Superb support!... Read more
6th Aug 2024 (11 mo. ago)
M Baird
Tom Hill just sold a flat for me in Aldgate. He got a good price in a difficult market, managed the process well, and was always a real pleasure to deal with. I wouldn't hesitate to recommend Tom, Javier and the HSC team to anyone wanting to sell a property in the area.... Read more
Seller
19th Jan 2024 (1 year ago)
Kay
I’m so glad we chose HSC to sell our flat. Javier and Tom were professional, knowledgeable and responsive throughout- not at all like the experiences I’ve had with estate agents in the past. They did a fantastic job of dealing with issues as they arose and helped us through the whole process. Would highly recommend.... Read more
Seller
14th Nov 2023 (1 year ago)
M Yuan
Michael J was a great agent to deal with, very efficient and quick responses to queries and messages, always helpful. Definitely would recommend leasing through him... Read more
Landlord
14th Nov 2023 (1 year ago)
D Franklin-Ross
Tom Hill was our agent and was very helpful and patient as we were an overseas buyer and his local insight to the UK buying system was appreciated as well as area knowledge of E1.... Read more
Buyer
8th Nov 2023 (1 year ago)
Yoann
After a first attempt to sell our flat with one of the biggest real estate agent in UK, we mandated HSR for the sale of our flat earlier this year. Tom and Javier were in charge and they successfully managed to source offers in 2-3 weeks. After tough negotiations with potential buyers, we finally accepted an offer. The process has been longer and more difficult than initially expected. That being said, Tom invested a lot of his time and energy to manage the buyer / his sollicitor and to get the deal over the line. We were pleased having HSR and Tom managing the sale of our property. They have a strong knowledge of the area and surroundings which is what we were lacking during our first attempt to sell. We would definitely recommend working with Tom and Javier. A safe pair of hands even with difficult buyers.... Read more
Seller
22nd Sep 2023 (1 year ago)
J Hammond
Amazing service from an estate agent who really knows and understands the local area and current market conditions and pricing etc. High praise for one of their top sales guys too - Tom Hill. Sheer dedication and patience that was totally 'above and beyond'.... Read more
17th Aug 2023 (1 year ago)
S Ford
Both Tom Hill (Aldgate Office) and Sebastian Sookermany (Limehouse) were brilliant in helping us sell our E1 apartment. When an initial buyer pulled out, Tom Hill was quick to re-market and had other buyers within days. During a sometimes difficult sales process, he went above and beyond in assisting with queries by our purchasers and with their solicitors and certainly earned HSC's fee for them. Both he and Sebastian were always quick to respond, considerate and helpful.... Read more
Seller
30th May 2023 (2 years ago)
F Ponzo
Lovely agency. I had the opportunity to meet Tom, who found me the perfect flat for my needs. He has always been available and helpful and very clear about the procedures etc. Communication with them is generally quite efficient and quick. I highly recommend it... Read more
Tenant
26th Apr 2023 (2 years ago)
P Aird
We were very happy with the service we got from Tom Hill. He was very helpful to get the lease signed and then followed-up personally when we moved in to make sure all was in order. We would highly recommend Tom.... Read more
Tenant
20th Mar 2023 (2 years ago)
W Li
Javier and Tom were extremely easy to work with and kept me updated every step of the way.... Read more
17th Mar 2023 (2 years ago)
R yogi
Tom was very helpful and attentive. He is also responsive and always willing to answer my enquiries.... Read more
17th Mar 2023 (2 years ago)
S Buckley
Tom is super helpful with excellent local knowledge. Nothing was too much trouble. Tom's assistance and helpfulness was exemplary. Thank you Tom!... Read more
1st Mar 2023 (2 years ago)
T Purnell
Our experience of Hurford Salvi Carr has been nothing but positive, from start of negotiation of the sale with our buyers to completion. After having them as our letting agent for many years we were in no doubt that they would do an excellent job of selling the property for us. Tom Hill was key in all aspects of the sale, he went the extra mile ensuring everything went smoothly and updating us on a regular basis as to the progress. He was always positive and proactive at every stage from start to finish. I would highly recommend using Hurford Salvi Carr for both selling and letting requirements. Good job Tom and the team.... Read more
Seller
15th Nov 2022 (2 years ago)
N Hadden
In a transaction which had a number of quite complex moving pieces and non standard pieces to solve ,the work that Tom and Javier did was outstanding. They were the glue that kept the parties to the transaction on course and acted fairly and openly so that there was transparency throughout. A job well done all round .... Read more
19th Oct 2022 (2 years ago)
R C
Tom Hill was great - always on time for viewings, considerate, patient and never made me feel like I was being pressured to make a decision. He was instrumental in helping me acquire my property (which was a challenging process for reasons unrelated to him). Very grateful for his help and would definitely recommend him to my friends!... Read more
Buyer
4th Sep 2022 (2 years ago)
Went out of their way to help with challenges e.g. EWS1 form. Overall good experience. ... Read more
Seller
2nd Sep 2022 (2 years ago)
D Barker
The chaps at HSC, Alie Street, London are an absolute pleasure to deal with!
Anthony, Javier, and Tom are all extremely professional, knowledgeable, and intuitively know their customers.
I’ve been on both sides of the equation (tenant and landlord) a number of times in my years. I’m pressed to find a better shop than this one.
The letting business has always been extremely competitive, especially in a large city such as London. What makes this small team stand out is their resourcefulness, attentiveness, customer service, and affability.
I can’t recommend them enough (Anthony especially)!... Read more
Landlord
19th Aug 2022 (2 years ago)
V Rosch
I was genuinely impressed by the level of service and professionalism offered by Hurford Salvi Carr's Aldgate office. Javier and Ellis advised me on selling my flat under Covid lockdown conditions, giving me spot-on advice on what aspects to refurbish prior to sale, and giving me the confidence to reject offers that were far too low in uncertain times until they found me a perfect buyer.
Even after that, they kept in touch and helped throughout, unblocking logjams, alerting me whom to chase, and chasing themselves. Hats off - this was a job well done! I was very happy.
Now that the market is more buoyant, I am sure they will excel themselves even further!!... Read more
Seller
26th Feb 2022 (3 years ago)

I had never rated what estate agents do, and I was therefore pleasantly surprised and genuinely impressed by the service and professionalism offered by Hurford Salvi Carr's Aldgate office.
Both Javier and Ellis did me proud, advising me on the sale of my flat in what was an uncertain market (because of Covid). They gave me good advice throughout including on which aspects of the flat required refurbishment prior to sale, which level or category the property should be marketed in, and reassured me while diligently putting in the hours and marketing it throughout a quiet period, allowing me to reject offers that were too low, and finding me a buyer prepared to make me an offer sufficiently close to my asking price for me to be happy.
They communicated with me throughout, especially once the offer had been accepted, keeping their eyes on the ball and keeping me up to date with the transaction. They were particularly helpful in the potentially tense period just before exchange of contracts and before completion, unblocking logjams and alerting me whom I needed to chase and chasing themselves where appropriate. Hats off - this was a job well done! I would certainly recommend them.... Read more
Seller
13th Dec 2021 (3 years ago)
B Piper
I bought a flat in central London using HSC estate agents. Ellis was responsive, honest and helpful throughout. Thanks Ellis!... Read more
Buyer
10th Oct 2021 (3 years ago)
L Linden
Their management of the tenancy process was largely good, but the check-out an utter disaster with everyone passing the buck saying 'I don't personally deal with this' and unable to point to the right employee, resulting in a botched check-out. Would not recommend.... Read more
Tenant
30th Sep 2021 (3 years ago)
G Smith
Very pleased with, and grateful for, the excellent service provided by Hurford Salvi Carr in relation to a recently completed letting. They were assiduous in following up all questions, always available, approachable and courteous. I felt that they really went beyond the call of duty to ensure that the transaction happened.... Read more
Landlord
11th Sep 2021 (3 years ago)
A Bugnoni
The services provided by Hurford Salvui Carr have been impeccable throughout the whole process.
I would personally be happy to recommend Ellis (in the Aldgate East office) for any enquiry you might have on any of their properties. His transparency, efficiency and quick responses have helped me finding the best accommodation even if I was not in London.
Thank you all, and Ellis in particular, and hope you will keep up the good job for your future tenants.... Read more
16th Jun 2021 (4 years ago)
D Sutton
Apartment sold successfully. Thanks to Sebastian and especially Ellis for persisting and getting us over the line. Best wishes for the future.... Read more
Seller
18th May 2021 (4 years ago)
S Raithatha
The agent were very professional in terms of our sale. What impressed me was the way in which they monitored the sale to expediate the sale. Very impressed!... Read more
Seller
14th May 2021 (4 years ago)
J Ouyang
Elena was professional, friendly, efficient and most of all very helpful in helping us find the perfect new home to rent! After missing out on other nice flats and seeing many disappointing ones through other agents, Elena found us a flat that met our budget and ticked all the boxes. I’d highly recommend Elena to anyone looking for something to rent, her communication was excellent and she always made sure to update us on any changes. Thank you Elena - we are enjoying our new home very much!... Read more
Tenant
15th Apr 2021 (4 years ago)
RC
It was a pleasure working with Ellis Coulson. He helped me find my dream house. Ellis was very responsive and professional during the sales process. Not to mention how friendly he is. I can’t recommend enough! Thank you!... Read more
Buyer
24th Mar 2021 (4 years ago)
Z Wang
Recently found a very beautiful flat with the help of Ellis from Hurford Salvi Carr. He is super friendly, professional and competent, responded to our queries and requests promptly. It's the best property agents I've experienced so far! Highly recommend him/them!... Read more
11th Jan 2021 (4 years ago)
S M
We've worked with Elena twice now and are very happy with the service we've had. Her knowledge of the market is excellent, she is always contactable, she works very hard and is very diplomatic. I'd recommend her to anyone... Read more
5th Mar 2020 (5 years ago)
C Tang
Really a shockingly terrible experience. At the start, Elena was great in terms of responsiveness and answering questions before we signed on for a new tenancy.
However, our experience with the agency has plummeted. We've had many property managers in a matter of months, none of which was communicated to us. Issues such as plumbing issues and building access in the event of a power outage have often gone weeks if not months without being resolved, with many email and phone follow ups required from tenants. Property managers are difficult to reach and often simply do not respond.
There doesn't appear to be any mechanism to report this horrible experience to a higher regulatory body or upper management or to our landlord, so resorting to this review in hopes it can have some impact somehow. Their website claims to hold customer experience as a priority but our experience with them is the complete opposite.... Read more
Tenant
4th Sep 2019 (5 years ago)
N Richardson
All the U's. Unresponsive. Unhelpful. Useless. Any problems we've had with our property have taken weeks not days to fix due to HSC's complete lack of action. Most issues have to be chased numerous times before we get a response. We've have four property managers in 6 months, with no warning or contact from the agency that our main contact had changed. Elena is the only competent employee, aside from that we've had a terrible experience with Hurford Salvi Carr.... Read more
Tenant
4th Sep 2019 (5 years ago)
K Stevens
Hurford Salvi Carr helped me find a really nice place in Aldgate. They were all very polite and helpful.... Read more
Tenant
1st Nov 2016 (8 years ago)
J Melian-Perez
An outstanding service delivered by knowable top professionals. They are honest and extremely helpful. The offices are very sleek!... Read more
22nd Sep 2016 (8 years ago)
B Andew
Very friendly and responsible! They helped find exactly what I was looking for.... Read more
19th Sep 2016 (8 years ago)