D Browning
Our experience of John D Wood has been positive overall. They had been accommodating to our request eg surveyor and builders visits, making this very easy for us. Initially, the wrong information about the sale was given (they said probate which it was not), which caused some confusion but they were quick to rectify this. We are very grateful for the service they’ve given us. Thank you Jack and the team... Read more
Buyer
12th Oct 2024 (17 weeks ago)
M Lord
A very good experience with Lewis and Chris. Communicated effectively and professionally throughout the process. Thanks... Read more
23rd Sep 2024 (20 weeks ago)
J Palin
Our experience with Lewis has been fantastic. He has given us personal attention and has kept us up to date on the situation every week. We found the whole team courteous and very friendly.... Read more
20th Sep 2024 (20 weeks ago)
A Kuhnl
It was the second time we purchased a house with J D Wood. Again, very good experience. Lewis and team were extremely helpful, professional and quick to reply throughout the whole process.... Read more
Buyer
8th Aug 2024 (6 mo. ago)
K Blake
Jack and Chris provided excellent service and sold my flat at the asking price within 36 hours.... Read more
Seller
1st Aug 2024 (6 mo. ago)
N Bradley
I was looking for an unfurnished rental home in Wimbledon for a short period and found the perfect location through John D Wood. The process was made so smooth by the helpfulness of Anna Elwin who guided me through everything with ease. She is thorough, professional and friendly.... Read more
Tenant
9th Jul 2024 (7 mo. ago)
J VORHAUS
I greatly appreciated, and was much re-assured by Chris Mizen's very high standards of professionalism, and his conscientiousness, throughout our interaction. I made the right choice when deciding on who to work with.
John Vorhaus... Read more
26th Jun 2024 (7 mo. ago)
S Barton-Bridges
Jack was instrumental in us finding our new home, understanding our preferences and sharing new listings as soon as he saw something that matched, while also advocating for us during the offer period. Thanks a lot Jack and team.... Read more
Buyer
4th Jun 2024 (8 mo. ago)
J Daniel

I recently completed the purchase of a property through JDW. Throughout the process Lewis was great to deal with - genuine, helpful and understanding. He organised access to the property for me a few different times, and at different times of the day and was always willing to help answer questions if he could. After what ended up being a very stressful final part of the process to get to completion - he even made himself available for me to collect the keys out of office hours - which I very much appreciated. I would definitely recommend them off the back of my experience.
The only issue I had was that there was information provided on the property listing, that was not accurate. We were 2 months into the purchase process when I discovered that the service charge amount provided on the property listing, was not nearly the correct amount - and was in fact actually 3x higher than what had been listed. Which was a bit of a shock. Luckily not a deal breaker for me, but very close to it.
Although JDW were just going on the information that was provided to them by the vendor - he had provided an inaccurate figure - it didn't seem like a very good reason that such an important detail was so far off what it should have been. Obviously the vendor should have ensured the details he was providing were accurate, but it seems the only way Sales can be sure of the details is to check them.
When I raised the issue with Lewis, he responded appropriately and apologised - explaining that the information provided by the vendor was what was on the listing and I was happy with how he handled it - I understood it wasn't his fault. But I do strongly suggest that the office management put in place a process for verifying the basic information provided by vendors about their leasehold properties before listing them - the length of the lease and the current service charges at a minimum. These are figures every vendor has available to them. They should be required to provide some sort of proof of them. Simply because these particular details have a direct impact on the financial analysis potential buyers do when contemplating the affordability of a property. The property was also listed with an 'allocated parking space' when there wasn't one. Accuracy matters. Property listings should absolutely be accurate.
If the difference in service charges had been a deal breaker for me and I'd had to walk away when I discovered the real number - that would have been 2 months of lost time and £'s invested to date - for both the vendor and myself. And although this might not be a 'common' situation that arises - if there was a process in place in the Sales Office to verify the information first with every leasehold, it would never happen. And that's something that is within the control of JDW.... Read more
Buyer
26th May 2024 (8 mo. ago)
C Heap
Congratulations to the Sales team at JDW. The experience was professional from the outset to the conclusion of sale. I would highly recommend the services of JDW... Read more
Seller
22nd May 2024 (8 mo. ago)
S Groves
Chris and the team at Southfields’ branch of JDW were very supportive and helpful every step of the way in the sale of our property. Would highly recommend them!... Read more
Seller
21st Feb 2024 (11 mo. ago)
P W
A very professional service from all concerned. Always helpful, calm and affable. Highly recommended.... Read more
5th Feb 2024 (1 year ago)
J Savill
My heartfelt thank to Chris Mizen and the team at John D Wood Southfields. During the sale of my property I felt well informed, expertly advised and the staff were constantly attentive to any queries I had. I have no hesitation in recommending their services.... Read more
Seller
23rd Dec 2023 (1 year ago)
S m
I highly appreciate Anna's support and assistance throughout our renting process. Recommend her to anyone seeking a professional and helpful real estate agent.... Read more
Tenant
13th Dec 2023 (1 year ago)
Y Yener
I strongly don't recommend John D Wood & Co. Estate Agents Southfields. When they receive payment they are always so over-demanding but when they need to pay for you, their process are too slow. I don't believe that they protect the rights of the tenants.... Read more
Tenant
20th Sep 2023 (1 year ago)
Was provided with little or no advice, market intelligence or value-added feedback.... Read more
Seller
12th Sep 2023 (1 year ago)
C Smith
A heartfelt thank you to all the dedicated staff at John D Wood & Co. Estate Agents Southfields especially Anna. Anna went beyond all expectations to find us the perfect property to rent. She found us the home of our dreams. Thank you all once again... Read more
Tenant
8th Sep 2023 (1 year ago)
C Thackray
The JDW Southfields team were great in supporting me in selling my flat. They were always available, professional, facilitated access requests and maintained great communication at all stages of the sales process with respective stakeholders.... Read more
Seller
8th Sep 2023 (1 year ago)
R Bunyan
I can't recommend John D Wood & Co enough - Anna Elwin was fantastic and so helpful when we wanted to rent in the area. Once our offer was accepted, she was always really quick at getting back to us with answers to our questions and provided us with regular updates on our progress. She's a credit to the team and made us feel completely at ease during a usually stressful time.... Read more
Tenant
7th Sep 2023 (1 year ago)
J C
I received really good service from John D Wood during the selling of my property. Lewis Hiscox was excellent. At all times he was professional, courteous and extremely helpful, and he always kept me fully informed of what was happening. I would definitely recommend selling through JDW.... Read more
Seller
21st Aug 2023 (1 year ago)
Mike
Fantastic experience, would thoroughly recommend and would certainly use JDW in the future.... Read more
18th Aug 2023 (1 year ago)
S Kapoor
If I could give John D Wood, Southfields more starts, I would. Absolutely incredible service from start to finish for the purchase of our property. In particular Lewis Hiscox was wonderful. He was incredibly professional and extremely accommodating, always going the extra mile, especially we we were residing in another country during the sale. I thoroughly recommend John D Wood Southfields!... Read more
Buyer
18th Aug 2023 (1 year ago)
G Rees
Amanda and Anna were amazing in letting our flat. They understood our requirements and what we were looking for in tenants and It was let within 4 days! I would highly recommend them to any new or experienced landlord.... Read more
Landlord
18th Jun 2023 (1 year ago)
R graham
The team were excellent from start to finish!... Read more
12th Dec 2022 (2 years ago)
T Thorburn
Lewis and Chris were really helpful, informative and available during the purchase and I would recommend JDW to anyone looking to buy in the area! Thanks... Read more
Buyer
20th Oct 2022 (2 years ago)
Z Harrison
John D Wood Southfields were very helpful when buying our home. We would like to give a big thank you to Lewis who always kept in contact and helped guide us through through the process.... Read more
Buyer
10th Oct 2022 (2 years ago)
L Dong
It has been a great experience buying a home via John D Wood. Lewis was exceptionally professional, responsive & very patient especially when progression wasn’t going smoothly. Highly recommended.... Read more
Buyer
15th Sep 2022 (2 years ago)
A Corrigan
We sold a flat in sw19 with JD Wood and they were excellent through the whole process. Chris & Lewis were professional, knowledgable and friendly, I would highly recommend them as agents.... Read more
Seller
9th Sep 2022 (2 years ago)
Geraldine
Great experience with John D Wood in Southfields. Friendly, professional and efficient team. Lewis helped me find my dream flat !... Read more
Buyer
31st Mar 2022 (2 years ago)
M Saraceni
They were truly awesome! We dealt with Lewis the entire way through and he was amazing. Super responsive, always tried to find a solution to any queries we had and I know that we moved faster because of him. I would 100% recommend them!... Read more
20th Jan 2022 (3 years ago)
D Wright
From the strategy initailly proposed to the attentiveness and regular - but not intrusive - communcation, the service provide by Chris, Lews and all the team at John D Wood has been first rate. They made our first experience of selling a property a surprisingly painless one!... Read more
Seller
6th Jan 2022 (3 years ago)
A Knifton
Great service from Chris, Lewis and especially Charles. In a difficult market for flats, they succeeded in finding us a buyer in a relatively short time. The process of dealing with our buyer's solicitor was very fraught and time consuming but they were diligent and professional, ensuring that the sale went through successfully.
They break mould from the typical estate agents and will go the extra distance to make sure everything goes smoothly. From my experience, others would not have done the same.
I can't reccommend them highly enough.... Read more
Seller
7th Dec 2021 (3 years ago)
P DP
If you are going to sell or buy with John D Wood, be sure to ask for Charles Kinder. Super professional. A really good experience with people that know their business. Great all round. Polly... Read more
14th Sep 2021 (3 years ago)
H Welsh
Charles and Chris were very responsive and helpful throughout our sale and purchase process. Professional and thoughtful - would definitely recommend using them.... Read more
Seller
23rd Aug 2021 (3 years ago)
C Norridge
I have recently sold my flat through John D Wood Southfields and I cannot speak highly enough of Chris Mizen. He made what was a potentially difficult transaction as hassle-free as possible, minimising stress at what can be a very stressful time. He was unfailingly professional, cheerful and reassuring and it was a pleasure to deal with him. Thanks you so much!... Read more
Seller
1st Aug 2021 (3 years ago)
C Collins
5 stars for Charles at John D Wood & Co Southfields. We genuinely believe our sale would not have gone through without his persistence and patience with our buyer! Thank you again!... Read more
Seller
30th Jul 2021 (3 years ago)
C Diggins
Can't recommend Chris at John D Wood more highly. Not only is he incredibly professional and responsive, he's also incredibly reassuring and kind during a process that can sometimes be stressful. He ensured that any information was relayed promptly, which is so important when buying, and was just a wonderful person to deal with- thank you!... Read more
Buyer
26th Jul 2021 (3 years ago)
L Hawksworth
Terrible experience with the Chris Mizen at the Southfields branch.
To call him arrogant would be an understatement!
I have now sold and bought property through this branch. Dealing with Chris each time. I would rather give my property away than ever use him again.
If he asked a question he expected an answer immediately. sometimes calling twice in one day and following up with emails. Bullying tactics and bickering with me over any decision that didn't suit him. He has no idea how to treat customers and suspect he has no one supervising his behavior.
He's a disgrace to any company and should work in a back room where he has no contact with customers.... Read more
Seller
24th Jul 2021 (3 years ago)
J Charlwood
Charles was super approachable, supportive and communicative during the (rather lengthy, and rather stressful) buying process. It was really great being able to just pick up the phone for a fast response. Would definitely recommend!... Read more
Buyer
1st Jul 2021 (3 years ago)
8 -
A big thanks to Chris Mizen for helping my wife and I secure the purchase of our dream “project” house in Southfields. We exchanged today and Chris was straight-forward, refreshingly direct and incredibly responsive throughout. Great service all round.... Read more
Buyer
16th Jun 2021 (3 years ago)
J Pinchard
We had a wonderful experience working with Chris on the purchase of our home. He was responsive and helpful throughout the process. We would highly recommend John D Wood.... Read more
Buyer
2nd Jun 2021 (3 years ago)
M Crawford
I’ve recently rented a property through John D Wood. Having dealt with several different agencies throughout my search I have to rate John D Wood the best, however I have to single out Amanda Plummer. Amanda was so quick to answer my enquiry about a flat, she was so supportive and caring through what can actually be quite a stressful time. She went above and beyond and was extremely professional at all times. Having her support made this process much more enjoyable. Thank you Amanda.... Read more
Tenant
22nd May 2021 (3 years ago)
G Johnston
Recently sold our house with John D Wood and had a great experience - Chris and Charles provided great service throughout, demonstrating commitment and dedication alongside timely communications... Read more
Seller
13th May 2021 (3 years ago)
H H
Amanda and Charles were brilliant- the team were very attentive, and engaging across sales and lettings- and always on hand to support. I received highly personal, great service throughout, and couldn't recommend JDW enough.... Read more
11th May 2021 (3 years ago)
S Sharman
We rented our home in SW18 through John D Wood. Amanda was excellent and helped us every step of the way - I couldn't recommend her highly enough.... Read more
Landlord
10th May 2021 (3 years ago)
A agarwal
We have been extremely pleased with the service provided by John D Wood during our tenancy application and moving in process. Our estate agent Amanda Plummer was extremely prompt, professional and genuinely in the business of making our transition into our new home comfortable and pleasurable experience.... Read more
Tenant
8th May 2021 (3 years ago)
W Muse
Excellent experience selling our flat through John D Wood. Chris was responsive and professional and provided us with good advice throughout. Would definitely use John D Wood again in the future.... Read more
Seller
7th May 2021 (3 years ago)
M Brady
Amanda at JD Wood was excellent at every stage in assisting us with the letting of our flat. She provided excellent advice keeping us fully informed at all times. We would have no hesitation in recommending her.... Read more
Landlord
7th May 2021 (3 years ago)
N Daley
Can't recommend Chris and John D Wood Southfields highly enough. Chris supported us through the process of selling our home from start to finish. As always, there were some stressful moments in our chain to move but Chris was always on hand to advise on the best course of action or just to find out what was happening from the other parties. He was responsive to calls messages and a just a nice person to deal with. We will definitely be using Chris and John D Wood again, although not any time soon as we love our new home!... Read more
Seller
7th May 2021 (3 years ago)
E Moran
We can highly recommend John D Wood Southfields, especially Amanda who has recently rented out our house. Amanda has been so professional throughout the whole process and we felt she took time to really understood what we were needing. In addition with all the current difficulties associated with Covid, Amanda was very careful to adhere to all Covid precautions during the viewings so we felt extremely safe - many thanks!... Read more
Landlord
6th May 2021 (3 years ago)
K Bee
Purchase of property was handled very well by Charles. He was very responsive and organised. Always available and returned any call. Stressful purchasing during lockdown but didn't feel any pressure at all. Viewings were conducted well and he always answered any queries that I had.... Read more
Buyer
5th May 2021 (3 years ago)
D Varns
Brilliant service from Chris and Charles who have been very professional in very difficult times. I could not thank them enough or recommend them more highly.... Read more
25th Mar 2021 (3 years ago)
G Hughes
We have been using John D Wood ever since they took over the business of the Southfields independent real estate company Mckenzies. During the last few years we were assigned a new property manager called Harry Crookenden to service our rental apartment in Southfields and the service since he has taken over has been simply outstanding. He has proved himself to be a professional and capable operator with the clients interests at the forefront of his mind. When you reside overseas, it is important to have a real estate property manager looking after your property who is reliable and trustworthy and Harry is that person. We are sure that anyone who has a rental property assigned to him will be more than happy!
Gareth & Janice Hughes, Bangkok... Read more
Landlord
6th Mar 2021 (3 years ago)
A Manger

If I could give this agency less than one star, I definitely would. Complete and utter lack of professionalism. Took them ages to get our paperwork ready prior to us moving in and despite the fact that we told them we would be away the weekend before the moving in date and needed everything sorted before then, we were forced to spend our anniversary signing papers. Was not ideal answering their phone calls while on top of the Eiffel Tower either (literally). When we did move in, we were only given one set of keys and forced to get another set cut ourselves - we both work full time and had to waste a couple of hours to do that in addition to spending money on public transport which, of course, we were never reimbursed for. We were only reimbursed for the keys after months of waiting. No one responded to our emails. Almost every time we called, we were told we would get a call back which never came. No issues that we reported were attended to straight away - had to wait months for someone to come in and fix our balcony door, for example, under which there was a gap through which cold air got into the flat - this significantly impacted our bills. Can not even be bothered to mention all the other problems we have had with them. Would not recommend this agency to anyone.... Read more
Tenant
24th Feb 2021 (3 years ago)
L Harris
We were seriously impressed with the speed and efficiency with which Amanda Plummer, Lettings Manager at John D Wood, worked when we decided to let out our Southfields Grid flat. She found us 3 potential tenants within the first week! She was quick to respond to enquiries, understood what we were looking for and provided us with helpful advice on how to select the right tenants. We cannot recommend her enough!... Read more
Landlord
24th Jan 2021 (4 years ago)
M Borer
We recently sold our house on the Wimbledon Park Grid through John D Wood following the recommendation from a neighbour who had just done the same. We could not have be more pleased with Chris and Charles. Their efficiency and professionalism throughout was exemplary. I would unreservedly recommend them over and above other agents to sell your home.... Read more
Seller
10th Jan 2021 (4 years ago)
Joanna
We would highly recommend John D Wood in Southfields - in particular Chris, who was very responsive, dedicated and always on it throughout the entire process. He gave us a fair evaluation, accurate quote and we were able to get our property on the market very quickly. Chris remained our key point of contact and the communication with us, other agents in the chain and solicitors was very swift. We felt like we received a very good, professional service and would choose John D Wood again!... Read more
Seller
8th Jan 2021 (4 years ago)
K Mousa
We recently sold our house through Chris. The whole process went very smoothly and he quickly found us an excellent buyer. His communication was very good from start to finish and I would certainly recommend to others.... Read more
Seller
26th Nov 2020 (4 years ago)
F wordan
Amanda in Southfields was very helpful and professional in renting out my flat, she organised the Gas Safety Certificate and recommended a very reasonable painter and decorator to spruce up my flat. It was rented out in good time... Read more
Landlord
23rd Oct 2020 (4 years ago)
A Duchon-Doris
We loved our experience at John D Wood Southfield. Amanda took great care of us, she is very professional, she really knows and understand her clients, and she found great solutions for us when needed. That is particularly appreciated as my wife is pregnant and we needed that level of care and attention. Thank you very much.... Read more
23rd Oct 2020 (4 years ago)
R Forster
Lovely staff, quick responses and a personable approach. Amanda made everything incredibly easy! Couldn't ask for a better letting agency.... Read more
Tenant
23rd Oct 2020 (4 years ago)
C Darby
Rented a property recently, the whole process was incredibly easy. Amanda was so friendly and helpful, everything was done efficiently and it was remarkably stress-free.... Read more
Tenant
23rd Oct 2020 (4 years ago)
R Darch
We shortlisted 3 agents to sell our property and going in before meeting them JDW we’re not favourites. However, when we met Alexandra she presented herself brilliantly and was by far and away the most organised and well briefed/prepared and so we went with them. We never regretted our choice. Despite dealing with the ups and downs of Corona she managed to secure a buyer just before lockdown through quick fire problem solving. Her communication was faultless and her attitude refreshing. No nonsense, no BS. Happy to recommend and glad to have had our prior perception of JDW changed to one of being a Promoter!... Read more
Seller
26th Jun 2020 (4 years ago)
A Haddon-Cave
A really stellar estate agency, you actually feel like they care about you and finding the right house for you. Couldn’t be happier to recommend John D. Wood and Co. Southfields. A special shout out to a Chris and Elaine who were wonderful throughout our purchase experience.... Read more
Buyer
11th Mar 2020 (4 years ago)
N Romuld
Chris recently sold out southfields property in what was a challenging transaction. Chris worked with us diligently through the timing consuming and sometimes frustrating process. He worked hard to remain in contact with all parties involved so a great transaction was achieved in the end. Thank you Chris and best of luck for 2020.... Read more
Seller
3rd Feb 2020 (5 years ago)
N caparros
We have been working with John D Wood Southfields for more than 5 years now, wether it concerned the purchase of our property, or the letting. This time, I’m extremely pleased with the work and effort that Amanda has put since day one on this new tenancy.
I’m not saying this because it is a happy ending for us, but mostly because she contacted us immediately, stayed in very close communication till the end to close the deal ; thus, despite the difference in time zone.
Also, my neighbours confirmed that the JDW sign was already in place the very next day. Amanda is very professional and we have been lucky to have her.... Read more
Landlord
27th Jan 2020 (5 years ago)
D White
We had a terrific experience with Amanda when renting our great place in Southfields. Very genuine and flexible in helping us out.... Read more
Tenant
26th Jan 2020 (5 years ago)
M Riley
We bought our home from Chris Mizen and the best complement we can make is that we would use Chris to sell our home if we moved... Read more
Buyer
24th Jan 2020 (5 years ago)
L Azarmi
After a great deal of patience and resilience in the current market, I recently sold my house through John D Wood. They have been very easy to work with , and have guided me through what was an extremely stressful process with professionalism and a positive attitude. Although Chris found the ultimate buyer for the property, Elaine also worked with diligence and integrity. Thank you...we got there in the end!!... Read more
Seller
8th Jan 2020 (5 years ago)
M Lilian
Excellent service from Elaine at John D Wood. Always available to answer any queries. Efficient and friendly! Highly recommend... Read more
2nd Jan 2020 (5 years ago)
F Gilmour
I have had a very pleasant experience dealing with Chris Mizen and John D Wood from the get go. Both he and the John D Wood team are professional, attentive and efficient at driving results, I would highly recommend their services!... Read more
2nd Jan 2020 (5 years ago)
N M
I recently purchased a property in Southfields through J D Wood. I would recommend Elaine and the rest of the team. I found her to be very responsive, helpful and professional. Thank you for making the process as straightforward as possible.... Read more
Buyer
15th Dec 2019 (5 years ago)
J Patel
We sold our house in Southfields through John D wood and Chris was our main contact . It took us just over a year to sell our property and the best thing was that we got near enough to asking price . The best thing about Chris was that he was always available on the phone and mobile and returned e-mails very promptly . I would also say he was more realistic about the selling price than other agents were and with his proactive approach we got to where we needed to be . I would use them again in the future... Read more
Seller
29th Nov 2019 (5 years ago)
D Carr
We found Elaine, Chris and their team to be very professional and pro active at all times. Their expectations were realistic compared to other agents and with some patience we achieved asking. At no time were they unavailable to field questions/concerns and they were very helpful in facilitating a quick exchange. Thanks guys.... Read more
Seller
4th Nov 2019 (5 years ago)
V Bingham
We moved to Southfields with the help of John D Wood a couple of months back. We loved Elaine right from the first viewing - she was so friendly, helpful and knowledgable and a step above any other estate agent we'd met with. She was incredible helpful and supportive throughout the whole process, always keeping us in the loop and making sure everything was running smoothly. We completely trusted her and always enjoyed speaking to her! Would highly recommend John D Wood - thank you Elaine and the rest of the team!... Read more
28th Oct 2019 (5 years ago)
Sonia
Elaine has been great throughout all the buying process. Very professional and helpful... Read more
Buyer
22nd Sep 2019 (5 years ago)
S Areepurath
We can highly recommend Elaine - she was a thorough professional. She was quick to understand our exact requirements and the precise area we were interested in, was quick to inform and show us properties that matched and was flexible around our availability. On the actual deal that we completed, she kept us informed at all times, often chased various parties to keep things moving and was always pleasant to deal with.... Read more
Buyer
7th Sep 2019 (5 years ago)
I Howis
I can highly recommend Elaine at John D Wood Southfields. She was extremely professional throughout and was very prompt at chasing things up and keeping things moving along. She was excellent at keeping me updated regularly as to how things were progressing. Thank you Elaine for your excellent service.... Read more
4th Sep 2019 (5 years ago)
T Simmonds
Really impressed with the service from JDW. Patiently showed us around properties for a while, until we were in a position to offer. Elaine was super helpful from start to finish, quickly responding to any queries and even helping us find a nursery locally. Would highly recommend!... Read more
Buyer
2nd Sep 2019 (5 years ago)
P Brambley
We were very happy with the service we received to sell our property through John D Wood recently. Chris, especially, was always professional, prompt to respond and extremely personable. We would recommend Chris and his team to anyone who was looking to sell their property. Thank you for all your help!... Read more
Seller
24th Aug 2019 (5 years ago)
M kathoria
We recently sold a property using John D wood and received fabulous service from Elaine who did everything she could to get us over the line. She really was a pleasure to deal with. Thank you :)... Read more
Seller
22nd Aug 2019 (5 years ago)
Z mahdi
John D Wood have provided us with a fantastic service, buying a house can be stressful but it felt rather seamless. Chris deserves a special mention - he was extremely responsive, efficient and helpful and helped everything run smoothly. I would definitely be recommending John D Wood to anyone who may need it.... Read more
Buyer
10th Aug 2019 (5 years ago)
Lobobueno40
I must admit this JDW team rocks. I was mistaken and initially gave the mandate for selling my house in Southfields to another agent, bigger. They were not able to sell it after 3 months... Gave it to JDW and was sold in 2 weeks. They are fast, efficient, professional and kind. Should have come to them in the first place, definitely. Big thanks to you all.... Read more
Seller
8th Aug 2019 (5 years ago)
W P
Chris Mizen at John D Wood provided us with an excellent service in the purchase of our new home. During viewings he was knowledgable while very ‘low pressure’ and gave us time to explore the property without hovering like many agents. During the negotiation and completion he remained extremely attentive and helpful without at any time adding any undue stress or pressure to the process. I would definitely use him again.... Read more
Buyer
7th Aug 2019 (5 years ago)
C Snelling
Purchased flat through John D Wood & Co at the Southfields office. Chris Mizen was my key contact and was great at keeping me informed with what was happening, helping to chase on enquiries, and answering any questions.... Read more
Buyer
1st Aug 2019 (5 years ago)
M Whitson
Would thoroughly recommend JDW Southfields. They found a buyer within two or three weeks of being instructed, whilst the property had been on with another agent for nearly 3 months with no offers! Elaine was extremely efficient and proactive in keeping the process moving forward right through to successful completion.... Read more
Seller
26th Jul 2019 (5 years ago)
K k
It was very difficult to choose the right estate agent, to trust in someone to represent my property the way it deserved it. John D Wood is definitely a good choice! Everyone at the Southfields branch is very helpful, I have had a lot of contact with Elaine, but eventually, my home was sold by Chris Mizen. Chris was amazing throughout the process, he was very active from concept to completion.
During the viewings I was given regular updates, without having to chase. Once The Buyer came along he coordinated between us and the Buyer and all the solicitors, he even kept an eye on the whole chain. He really looked after the transaction.
Thank you Chris!... Read more
Seller
1st Jul 2019 (5 years ago)
K Inness-Chaytor
Great service from Elaine during the buying process, communication excellent.... Read more
Buyer
17th May 2019 (5 years ago)
H Elstub
John D. Wood in Southfields managed to achieve asking price on our house, which considering the very challenging climate within the London property market, is quite an extraordinary achievement. Particular credit should go to Alexandra Masson, the team manager, whose wisdom and sound judgement played a significant role in this exceptional achievement.... Read more
Seller
3rd May 2019 (5 years ago)
K Kinga
Flat I'm renting via JDW got flooded after heavy rains nearly two years ago, due to a crack in outer elevation - which I repaired out of my own pocket and then had to chase JDW for months for a refund. I was promised damages will get repaired. A year later JDW sent out somebody to get a quote. Radio silence since. Agent who showed us the flat was really nice, but if the flat is managed by JDW - RUN AND DON'T LOOK BACK.... Read more
Tenant
29th Apr 2019 (5 years ago)
B HobanDesign
I worked with Elaine from the Southfields office, and I am delighted with the effort. She attended viewing late in the evenings, and on a Saturday. As a seller such efforts were appreciated, and she personally managed a great result that went through seamlessly.... Read more
Seller
17th Apr 2019 (5 years ago)
A Whyte
Great communication and service throughout the buying process from Elaine. Would strongly recommend. Faultless.... Read more
Buyer
1st Apr 2019 (5 years ago)
S Bowell
Holly. Thank you so much for your kind, considerate service Very much appreciated. As was your visit and advice and valuation.
I ended up managing the property myself. However the help was much appreciated I am sorry I wasn’t able to go with you guys.
I have however recommended you to many other friends and colleagues in similar situations and I hope that will go some way to pay back your kindness.
Should my situation change, or my rental situation change, I will not hesitate to get back in touch with JDW I appreciate what you do in the area and your professionalism.... Read more
Landlord
27th Mar 2019 (5 years ago)
J Brown
We have used JDW a few times now and always found them very professional and pro-active. Would highly recommend them.... Read more
1st Mar 2019 (5 years ago)
E Warren
Exceptional service from Alexandra and the team at John D Wood Southfields. Professional and positive throughout the process. Would highly recommend!... Read more
17th Nov 2018 (6 years ago)
T Yelp
I am very pleased with the service I received from John D Wood, Southfields. Hollie Stanley guided us through the process from the start and helped us find the flat of our dreams. I would most definitely use their services again.... Read more
Tenant
23rd Oct 2018 (6 years ago)
S Mara
I can't give a -0 for this agency and most unprofessional staff. First I saw their post in rightmove, I call them and Ms Hollie Stanley give me an answer "Hi" no introduction no communication just a Hi. After I told her we let a viewing day.
The Day and time came. I was around the area . I couldn't finde the building after 30 min I called the agency cause dhe didn't answer even call me where are you or im waiting for you. After 1h coming around she finally call me without any explanation nothing. We make it and finde the correct adress after she couldn't open the door OMG another 15 min. Afteeeer we did the offer and she didn't reply for 3 days. when I send her email that what is hapening without shame she tells me we have accept another offer. So i was wasting my time since the beginning with this agency girl and whatever's.
I WOULD NEVER RECOMMENDED.... Read more
19th Oct 2018 (6 years ago)
S Berry
Absolutely outstanding. I have been dealing with Hollie at John D Wood regarding renting a flat and have found Hollie's and John D Wood's performance to be utterly brilliant. In stark contrast with the abysmal Moss & Co who I rented my previous flat from, Hollie has been incredibly helpful and supportive throughout the process, keeping me regularly updated and reassured throughout the letting procedures. John D Wood are totally professional, diligent and offer a high standard of care, this has made me really confident that not only am I renting a high quality property but that as a tenant I am valued and supported. Every stage has been clearly explained, happened in timely manner and they have been a delight to deal with, I recommend John D Wood Southfields very highly.... Read more
Tenant
21st Aug 2018 (6 years ago)
S Sultan
we have just sold out house in Wimbledon Park through JDW Southfields. Thanks to their hard work and support they made the process of selling our house as simple and stress free as it could be. We achieved a fantastic price and this has been one of the smoothest transactions we have gone through.
So a huge thank you to you to Elaine Meade-Hill and the whole team at JDW Southfields. We have no hesitation in recommending you as an agent and 100% will be using your services again in the future.... Read more
Seller
31st May 2018 (6 years ago)
S so
There are plenty of better options on the high street that will provide a more professional service, competitive prices and better advice. JDW at Southfields would try anything that they can get away with to take your money, including the threat of legal action. Do yourself a favour and put your money and time to better use, even if it is to not get bombarded with useless marketing.... Read more
27th May 2018 (6 years ago)
A Mroz
Although we have not found a property with John Wood, I would like to say a massive 'THANK YOU' to Katherine. She took her time to show us all suitable flats and she was always there to help and answer all the questions we might have. We have simply received an outstanding service and I cannot recommend Katherine enough! Thank you for all your time and help, you are certainly the nicest and the most helpful lettings manager I have ever met!... Read more
14th Feb 2018 (6 years ago)
D Fairman
Alexandra and the team at John D Wood are exceptional. They work so hard to find you the right buyer. We had over 30 viewings in 2 months whereas our neighbours who were selling through other agents had a fraction of that amount. When they changed agents just before Christmas to John D Wood they sold within 2 weeks! They are a brilliant estate agent. Highly recommended and such nice people to go with it.... Read more
Seller
11th Jan 2018 (7 years ago)
M singh
John D Wood have been perfect professionals. I wish to thank Katherine Garces in particular for her help with a very difficult matter.... Read more
2nd Nov 2017 (7 years ago)
R edwards
Great service - many thanks to the team at JDW. Courteous and knowledgeable, they maintained a sense of urgency when selling our house without putting too much pressure on anyone. Their advice was also balanced and helpful. Highly recommended.... Read more
Seller
9th Oct 2017 (7 years ago)
D Crowden
Without a doubt, the best Agent in Southfields. Having unsuccessfully sold our flat through two agents, I was recommended John D Wood, as people that would make it happen.
The company, and especially Jake, are different to others. They are honest and realistic about what the true value of your property is, even if it isn't what you want to hear. These characteristics certainly are a rarity in this industry.
They were also genuine and pleasant to deal with, and most importantly, so persistent and hard working, doing everything possible to secure a sale, and more importantly, to see it over the line, despite numerous challenges along the way.
Where other agents got bored after a few weeks, these guys never gave up. In the current market conditions, this made all the difference, leading to us successfully selling our flat, and making sure we made it into a family home.
If you are in any doubt, this is the company to choose.... Read more
Seller
5th Oct 2017 (7 years ago)
K Faraj
Jake is the best agent I have ever dealt with. His manners, professionalism, dedication and negociation skills are outstanding. You can trust Jake will always persevere and deliver regardless of market conditions. Thank you Jake!... Read more
22nd Jul 2017 (7 years ago)
K Edwards
We received excellent service from Annabel and the team at John D Wood in Southfields. She acted very quickly to let us know about a new property before it came on to the market and secured the tenancy for us within a day or so. We are looking forward to moving into our new property and thank the branch for all their efforts.... Read more
Tenant
6th Apr 2017 (7 years ago)
T Papagatsias
Excellent service and very smooth process!!... Read more
6th Feb 2017 (8 years ago)
M Sadek
My partner and I have spent quite a while looking for the perfect property to let in London - never an easy job!
We have dealt with a panoply of renowned letting agencies across the city, and John D Wood & co. definitely stood out.
Will, Katie and the team have been so proactive, efficient, punctual and extremely helpful. They have meticulously offered us short-listed options that correspond with what we were looking for, and they have never bombarded us with emails full of irrelevant options like most of the other agencies tend to do. Will and Katie were very understanding of our busy schedule, and helped us in every step of the process.
We are now settled in a beautiful property quite close to the city centre, and absolutely love it! A letting agency can be just another business, or a true life-changer - John D Wood is definitely the latter.... Read more
Tenant
16th Dec 2016 (8 years ago)
J Roberts
We recent bought and sold properties through John D Wood. They were brilliant.
We had both the Southfields and Wimbledon offices helping us and both were excellent.
They were easy to contact but would give biweekly updates. They were professional and respectful of viewing times as we had a small baby during our sale.
Particular mention to Josh in the Southfields office - he managed both our sale and purchase with ease and professionalism. He kept us updated on all matters and coordinated with all parties.
We are very happy with John D Wood and have recommended them to friends. They will be our first choice again. Thank you very much.... Read more
Seller
7th Dec 2016 (8 years ago)
A Boal
Annabel was great throughout the moving process. Communicated with us throughout and always helpful.... Read more
6th Dec 2016 (8 years ago)
M Boal
Annabel Bennett was very professional, gave excellent service and was very friendly. Made moving into our new home a breeze!... Read more
Tenant
6th Dec 2016 (8 years ago)
T Bolton
We love our new place! We were originally looking at a different one but it was let so Annabel arranged us to view this one and it's a million times better. They've been great and helped make the move as smooth as possible!... Read more
Tenant
10th Sep 2016 (8 years ago)
T Spillane
I recently moved from Sydney with 2 other friends and within a week of looking for places our agent Annabele secured us a great property in Wimbledon. I wouldn't hesitate in recommending Annabele she always made herself available to answer any questions or queries and made the process extremely quick and easy.... Read more
10th Aug 2016 (8 years ago)
M Mayhew
John D wood helped us immensely, helping us find an alazing place within a week of moving from AUS! Annabel our liasing agent was great, helped us through anything we didn't know and also had amazing customer service... Read more
9th Aug 2016 (8 years ago)
L Pauley
We have used John D Wood twice now to find a tenant for our riverside flat in London. We have always found them to be proactive, knowledgeable and willing to go the extra mile to provide exceptional service - Katie in particular. Being based approximately 200 miles outside of London I need to be certain that my property is in capable hands, and I know that JDW will always act in my best interests. I would highly recommend John D Wood and will continue to use them in the future.... Read more
Landlord
10th May 2016 (8 years ago)
J Pugh
We recently purchased a house with John D Wood and were very impressed by the level of service we received. Jake Ramsden in particular ably assisted us throughout the purchase process and in getting to completion.... Read more
Buyer
8th Apr 2016 (8 years ago)
W Kempson
The John D Wood branch in Southfields dealt with my move with professionalism and competence. Moving is a very stressful time, both Katie and Niki made the process of moving easy and comfortable foe my family and I. I would definitely recommend John D Wood.... Read more
7th Apr 2016 (8 years ago)
G Lawler
The service we received from John D wood when selling our flat in 2015 was excellent. They were professional at all times, dealt with the inevitable set-backs calmly and kept us regularly updated with progress. I can't recommend them highly enough.... Read more
Seller
21st Nov 2015 (9 years ago)
C Lawrence
Jonathan Loney of John D Wood in Southfields handled the sale of our home with great professionalism and his valuation advice was spot on. He was ably backed up by his colleagues in the office, who were all responsive and efficient. Showings were very well handled and all prospective buyers were well qualified. The whole process was remarkably painless! I would recommend John D Wood's Southfields office without reservation, to anyone looking to sell or buy in their area.... Read more
Seller
30th Oct 2015 (9 years ago)
B Anderson
We started looking for a flat to rent back in June and the lettings team at John D Wood were very helpful in finding us suitable properties to view, often as soon as they came to the market and explaining everything we would need to do as tenants to move in quickly. Niki was particularly good. Although we found a house with a different agent, John D Wood lettings have much better customer service and care. I would recommend!... Read more
4th Aug 2015 (9 years ago)
D Thomas
I used John D Wood & Co for the sale of my mother's home after she died in February 2015.The service was very professional at all levels of the interface with the company and the office in Southfields, my main interface was Jonathan Loney who kept me fully informed and up todate on all matters relating to the sale and his advice was excellant throughout the process. Always qiuck to reply to any phone calls or messages.At the start of the process Jonathan understood my needs and requirements which were very helpful as I lived in Epsom ,very few visits were required to the office once I confirmed my choice of John D Wood. Thank You.... Read more
Seller
17th Jul 2015 (9 years ago)
N Alexander
Relocating from overseas is always a challenge. John D Wood in Southfields were extremely helpful and understanding of our situation. They provide a genuinely good service to the prospective tenant as I am sure they do to the Landlord. Jessica was a real pleasure to work with.... Read more
Tenant
3rd Jun 2015 (9 years ago)
S Seri
I want to thank John D Wood's especially Jessica Richards, who helped me so much in search of new homes. It's the best agent I've ever met.because of this, John D Wood differentiate them from other rental agencies, that has agents so good as Jessica Richards. Thank you very much.
Laurentiu Tanasescu... Read more
2nd Jun 2015 (9 years ago)
R Tobin
I would really recommend using John D Wood both to to rent your property from and to have your property managed by them. We dealt with Jessica who was very helpful from start to finish and kept in touch with us constantly. I will definitely use them again in the future.... Read more
Landlord
2nd Jun 2015 (9 years ago)
G Brown
My requirements were pretty straight forward - so I spoke to several agents on 'day 1' of my search. Most of the responses were unimpressive. Jessica, however, was an exception. Apart from being quick to find some suitable properties and equally quick to find answers to any questions, she seemed very enthusiastic and gave good advice. In order to provide really outstanding customer service, the agent's representative really needs to care - like Jessica does.
And for this reason, I will be using John D Wood in the future in order to rent my own home.... Read more
Tenant
24th Mar 2015 (9 years ago)
J Hewit
A big thanks to Niki and Stella at the Southfields office, you made the whole rental process pleasurable and simple. We'd recommend to anyone looking to rent in the area.... Read more
Tenant
18th Mar 2015 (9 years ago)
D Stoyanova
We recently used John D Wood's services in our rent a flat hunt. All their staff are really nice, but Jessica Richards is the one that made it happen for us. Always with a smile on her face, personable and ready to attend to all small details and queries that you might have. And in our case we had a load of them. So if you have decided to use this agent's services, at the cost they come, I would strongly recommend to contact Jessica.... Read more
Tenant
11th Mar 2015 (9 years ago)
J Langford
Our experience of finding a flat with John D Wood was seamless from start to finish. Though the property we originally enquired about was unavailable, Jessica was intuitive enough to show me another property that ended up being exactly what we wanted. She was personable and professional through the entire process, from viewing to negotiation to paperwork. The paperwork even came through three days earlier than anticipated! John D Wood actually turned a process we were dreading (thanks to previous experiences with other estate agents) into an enjoyable transaction. Special thanks to Jessica for helping us find our new home!... Read more
Tenant
18th Feb 2015 (9 years ago)
B mum
me and my wife had a good experience finding a place to rent with john d wood
they were professional on our search,they took into account all our intrest.
and what made our experience was having jessica as our port of call,she was very friendly and kind and caring,we would recomend it to all our friend and family
and also would like to say a special thanks to jessica because without her effort we wouldn't be where we are now.... Read more
Tenant
3rd Feb 2015 (10 years ago)
A Neilson
I would really like to commend Jessica Richards and the rest of the team on their friendly and helpful approach and for going out of her way to assist us with finding the perfect property in such a short space of time.... Read more
7th Nov 2014 (10 years ago)
S Nasir
It was a great chance to deal with John D Wood &Co they were working hard with us to find the flat that we looking for and the process was quickly and easy . I will recommend it for all my friends and family. Finally, I would like to say thanks a lot for your great efforts and special thanks for Jessica.... Read more
25th Oct 2014 (10 years ago)
R Stebbing
We had a good experience finding a home to rent with John D Wood. Their fees are higher than other estate agents that we had contact with. However, what made our experience was having Jessica as our port of call; she was extremely friendly and kind and really fought our corner to find us a place. Only having met her twice, she genuinely cared about our needs and requirements and we felt that she did have our best interests at heart. We are very grateful to her for acting on our behalf when it came to securing a place that she believed to suit us, which it did! Brilliantly!... Read more
Tenant
21st Oct 2014 (10 years ago)
A Durden
I was extremely pleased with how John D Wood managed the sale of my house in Southfields. Jonathon Loney's advice and insight into the housing market was spot-on and invaluable. Once the sale had been made Sharon Byrne took over the reins in what was a particularly fraught chain. Sharon was communicative and caring and I felt I was properly supported throughout the process. I would recommend John D Wood to anyone else looking to buy or sell in the Southfields area.... Read more
Seller
16th Sep 2014 (10 years ago)
S Panton
My Mother and I are extremely satisfied and delighted with the service we have received from John D Wood & Co., Southfields, during the sale of my Southfields flat.
Sharon Byrne initially set up the deal with Jake Ramsden, and thereafter we had superb service with many contacts from Jake keeping us completely 'in the loop'.
Nothing was too much trouble, and their efficiency and care was very impressive - as was their marketing strategy!
I would certainly recommend the company to all and sundry, as having dealt with quite a few house sales/purchases over the years I have not had better or more pleasant service.... Read more
Seller
13th Aug 2014 (10 years ago)
C Sestier
John D Wood has carefully taken into account all our interests, including the cats! The agency has been very welcoming. Many thanks to the agency team and in particular Chelsea Smith and Stella Gilson who thoroughly helped throughout the renting processes as this was our first move from France to the UK.... Read more
Tenant
11th Aug 2014 (10 years ago)
C King
John D Wood greatly helped myself and my girlfriend when we were searching for a flat as part of our move down to London. We are from a long way out of the area, and dealing with Chelsea Smith was an absolute pleasure and extremely helpful in terms of the information and details of the area we were able to gain. While helping us with finding a flat, she also offered us friendly reassurance and advice about making the move down to London.
Unfortunately we did not end up letting from John D Wood in Southfields, but that was nothing to do with the quality of service or price, simply that we opted for a different area. We would very much recommend them, and would definitely pay another visit in the future should we be looking for properties in the area.... Read more
2nd Jul 2014 (10 years ago)
B Skinner
John D Wood & Co lettings in Southfields managed to quickly find me tenants with decent references who have just moved in. Nicola Clark, Stella Gilson and Chelsea Smith were easy to contact and very professional. Everything went smoothly for the tenants' move-in. I am looking forward to a successful relationship over the next year and hopefully beyond.... Read more
Landlord
17th Jun 2014 (10 years ago)
H Smith
John D Wood turned around a fast move which was ideal for us. The agency has been welcoming and easily contactable and have kept our interests in mind. Nicola Clark and Stella Gilson both helped enormously throughout the processes and we are very glad to begin our tenancy... Read more
Tenant
20th Feb 2014 (10 years ago)