I purchased my first flat through KFH. They were very efficient and responsive during this process, and guided me well. However, apart from these, my experience was not at all positive. It became evident very quickly that they were working solely for the benefit of the seller. Little to none was done to take into account what would work for me, both mortgage-wise, and in terms of discussing exchange/completion dates - it was always a matter of doing what the seller wanted. There were also a few events of miscommunication/incorrect information which resulted into me losing some money.
I do acknowledge that they were dealing with a particularly demanding seller, but in my opinion, what makes a good agent (or rather a good employee in general), is their ability to deal with difficult, non-trivial situations. I would not recommend KFH as a buyer.... Read more
Buyer
17th May 2024 (8 mo. ago)
We had the pleasure to work with Dorota, who successfully led us through the rental process with patience and with great professionalism. She was incredibly helpful, kind, attentive, responsive and efficient. Thank you so much Dorota!... Read more
Tenant
25th Apr 2024 (9 mo. ago)
As first time buyers we thought Laura from KFH was great. She really helped us understand the process right from when we first started looking, supported us during the offer process and helped chase solicitors on both sides of the sale when there were issues to ensure we completed on time. Laura was friendly, professional and we had confidence that her advice was genuine.... Read more
Buyer
11th Jan 2022 (3 years ago)
E Townsend

I couldn't recommend KFH in Southfields more highly. From the initial meeting for a valuation (for rental and sales) Jay and his team have gone above and beyond to provide assistance, without being at all pushy, which I have experienced at other places. They were extremely informative, proving a lot of information I could take away and review about the local area, similar properties they had sold and let, and how the market is. Throughout the renovation of the flat prior to putting it on the market, they were so helpful in offering advice, and even went to the property to ensure everything was cleared after the builders were there so it was completely ready for the new tenants to move in. The entire process from start to finish has been run extremely professionally and went so smoothly - they are an exemplary team! Thanks also to Keith and Grace who have provided continued support when we have been out of London, but still managed to ensure all the paperwork was sorted for us. A huge thank you!... Read more
Landlord
4th Dec 2021 (3 years ago)
T Crosthwaite
I was so impressed with the team at KFH both on the selling and buying side. They were knowledgeable, smart, driven and always diligent. Their advice and work ethic with trying to sell my flat was brilliant and impressive. Thank you for all your hard work!... Read more
Seller
28th Nov 2021 (3 years ago)
K Salem
I would like to commend Keith Choruma and Grace Cain for assisting me and my partner in leasing a flat; from the booking of the flat viewing until the final contract signing, they have been with us every step of the way. Special thanks to Keith as he was highly responsive and patient in explaining the process to me as a first-time flat renter in the UK. Cheers!... Read more
Tenant
25th Nov 2021 (3 years ago)
T CLARKE
Laura Thompson managed the sale of our apartment. It was not an easy process as getting information from the freeholder was difficult but Laura remained pro-active and ensured we were always up to date. She relentlessly chased busy solicitors to ensure the deal crossed the line. Wouldn't hesitate to work with her again.... Read more
Seller
25th Nov 2021 (3 years ago)
F JASANI
I would like to say a big THANK YOU to Dorota and the team for helping - not only for the recent let but also from last Christmas time for another flat. Excellent service in every way. Shall recommend always.... Read more
Landlord
25th Oct 2021 (3 years ago)
W Hartley
I had the pleasure of working with Laura Thomson on buying a property. She was communicative, clear, and kind. When my sale fell through due to unexpected circumstances, she was calm and instantly helpful. In all its ups and downs, she was a wonderful presence, transparent in her communications and an honest, friendly ear. I would not hesitate to recommend her to anyone in need of a good agent, and we wish her all the best. W.... Read more
Buyer
19th Oct 2021 (3 years ago)
F Ildiko
We were dealing with Dorota and she was amazing. She was professional, kind, very helpful from the beginning and answered all of our questions promptly. Her email communication was really quick and efficient. We are happy with a service that she provided.... Read more
30th Sep 2021 (3 years ago)
E Cariaga
Absolutely 1st rate service by Sash from KFH Southfields. Arguably the most important thing in sales is communication & he never failed to impress. Having achieved a record price for our house he then stayed close to the sale ensuring it got over the line. Whether there was any news or not he would always reach out to update us on the sale even out of hours. Top job Sash ????????????... Read more
Seller
26th Sep 2021 (3 years ago)
C McDermott
In our recent move, my partner and I wanted to move to a larger apartment but stay in the same area. We did the trawling through rental apps first to limited success. However, when we contacted Keith at KFH Southfields directly he was able to show us a number of high quality lettings which fit our criteria. Keith worked hard to understand what we wanted and really went above and beyond to deliver. We were kept informed of our offer progress by Keith and his colleague Jay. Together they made sure that my partner and I were always in the loop and understood exactly where we were in the process. I highly recommend these guys, they literally good not have done a better job.... Read more
Tenant
21st Aug 2021 (3 years ago)
H Gottgens
I was lucky enough to meet Keith while I was on my flat hunt. I can say he is very helpful & brings joy to viewings in a very professional manner. He is really one of a kind! Keep up the good work Keith!... Read more
2nd Aug 2021 (3 years ago)
R Thompson
Laura was a huge help throughout the sale of our Southfields flat, resolving some fairly significant issues arising through the process. Laura was very proactive, communicative and made sure progress was made to meet the fairly difficult stamp duty deadlines, getting it across the line just in time. A big thank you to Laura and Lloyd and we'd certainly recommend.... Read more
Seller
6th Jul 2021 (3 years ago)
A Zambrana
Matthew Keddo: Our Sales Negotiator who went above and beyond what we expected. He stayed calm, professional and efficient when managing difficult situations and his communication skills are excellent.
I had no idea that selling an apartment could be so fraught with snags etc.
When at times I thought I was trapped in a Monty Python sketch, he was a calm voice on the phone, resolving everything.
Matthew does what he says he will do. If he says he's going to call, he calls. Even if there aren't any developments to report.
In an age where many hide behind voicemail or blame the Pandemic, he just gets the job done.
I highly recommend Matthew and Kinleigh Folkard & Hayward. Their fees are considerably less than the psychiatrist's bills you would probably need to pay if you tried to sell your property yourself!
A big thank you to everyone.... Read more
Seller
24th Jun 2021 (3 years ago)
H Curry

I cannot recommend the people at KFH in Southfields more, and in a world where sites like Purple Bricks exist, they truly showed why paying for an estate agent to act for you is in fact still the right approach to buying a property. From day one, they came in with a professional yet positive approach to our move. Always optimistic, yet not afraid to be realistic too, which we really appreciated. They had our Flat on the market in record time, in before we knew it, we had an offer! We were selling a shared ownership property, which we thought may cause issues, however they helped guide us overcome all kinds of hurdles, some of which involved them going well above and beyond there roles. This trend continued when it came to exchanging, which due to other parties was made to be very challenging and stressful. When all other parties went quiet or slowed down, made ridiculous requests or became tricky, they were the only party to continue fighting our corner and advise in a calm and professional manner. Finally, they constantly kept us updated every step of the way, which sounds simple, but I believe is a key part of great customer service in there field that seems to be greatly missing from other estate agents / solicitors. This was invaluable, and without them, we would not have exchanged in time to make the cut off date for the stamp duty and purchase our new home.
I would specifically like to thank Laura and Lloyd, who genuinely cared about us, and were willing to fight for us when no one else would.
In short, I would 100% recommend using KFH for selling or buying a property. Thanks again... Read more
Seller
19th Jun 2021 (3 years ago)
A Jordan
Laura Thompson - this sales negotiator is proactive, responsive, patient, efficient and willing to offer expertise or assistance in every area of the buying/selling process. Myself and my husband have had so many problems with our solicitors and yet Laura persevered and 'got the job done' with the upmost professionalism one could expect! Laura demonstrates highly valuable management skills in the ability to juggle a case load of hugely demanding clients, especially during such difficult times during the pandemic and the end of the SD holiday. Laura is in an asset to the KFH team. Hang on to this one - and promote or nominate her for staff awards!... Read more
4th Jun 2021 (3 years ago)
M williams
Laura Thompson from KFH Southfields has just helped me complete on my flat. She's shown me how instrumental your estate agent can be in making everything go smoothly. Laura advised me how to make the most out of my sale and secured the best price for my flat. Laura also kept all solicitors in the chain (even out of her own remit) in line - which was instrumental to preventing delays.
Everyone knows selling your home is stressful, but it was great to have Laura in my corner, it made it that bit easier! Thank you... Read more
Seller
26th May 2021 (3 years ago)
N Ward
We were very pleased with the service KFH provided when selling our house. Sash was very professional and proactive, working hard to find us a buyer and keeping us up to date throughout the sale process.... Read more
Seller
11th May 2021 (3 years ago)
N Davis
Had very good service from KFH for buying a flat in Southfields.
Mathew met and showed us flats on time with care and consideration.
Laura was excellent throughout the process, organised and efficient and remaining calm at all times. Laura was good at keeping everyone informed and helping the process stay on track, giving advice when necessary.
Very pleased to have bought through KFH.... Read more
Buyer
1st Mar 2021 (3 years ago)
V Premaratne
Just completed on a purchase with KFH as the selling agent. Laura was easy to contact, speedy to respond and kept things moving along very nicely. Would recommend.... Read more
Buyer
22nd Feb 2021 (3 years ago)
S Bellerby

I felt KFH were extremely professional from the outset compared to other estate agencies. Commanding a greater understanding of the local property market, preparation for sale was made easy, including photographs taken professionally (not by the estate agent themselves, trust me it does happen), and the guarantee of having one dedicated professional throughout. I would also add that despite the fact I was only selling a relatively small flat it genuinely felt that they cared more so than others.
Whilst I was happy with the whole KFH team, Laura was especially excellent throughout and ensured I had numerous viewings from day one, making sure these were practical for ourselves given potential homeworking. As well as providing prompt feedback from prospective buyers (generally the next morning).
Throughout the actual offer acceptance process through to conclusion of sale Laura was also amazing in handling the vast array of information between various parties and ensuring the focus of moving the sale process forward and getting it over the line. Having never sold a property before I was maybe somewhat cynical about the effort it entailed but now see how valuable it is to have a specialist to manage this.
The only thing I was not a fan of was the group viewings on a Saturday (as I feel people like to get a feel for your property without the pressure of others), however as I raised this in advance most viewings were private where possible.
I would definitely use the services of KFH again and recommend to others. If I have not given credit enough above I would like to thank the whole KFH team (especially Laura) on the sale of my property and the onward purchase managed by Lloyd at the Southfields office.... Read more
Seller
8th Feb 2021 (4 years ago)
R C
We have been so impressed with all the team at KFH and we are particularly grateful to Laura for helping us with the sale of our flat. Not only were the team exceptional at getting in viewings and offers but Laura provided brilliant service even once the offer was in, helping the sale go through smoothly. She was professional, communicative and friendly - a real pleasure to work with. Her ongoing commitment to the sale was great and she made a difference in getting it through, which we really appreciated in the current climate. We are so pleased we chose KFH and would encourage future sellers to go with them.... Read more
Seller
2nd Feb 2021 (4 years ago)
Nikita has been such a support when letting my apartment. She guided me through all the stages and was as usual so professional which is not at all unexpected when working with Kinleigh. The process of finding the right tentants was stress free and I really appreciated all the work that Nikita put into the process. I would always recommend the services provided by Kinleigh be it Lettings or sales.... Read more
Landlord
2nd Feb 2021 (4 years ago)
Outstanding service by Matthew Lloyd and the team in selling our family flat... Read more
Seller
28th Jan 2021 (4 years ago)
R Sheikh
Matthew Keddo has been an outstanding Estate Agent. From the onset when he showed me the property that I subsequently bought, he demonstrated knowledge, understanding and experience of buying and selling. He has at all times been highly professional, courteous, polite, supportive, giving sound advice and has always been available either via email or through the phone. I was very lucky that Matthew answered the request to view the property.... Read more
Buyer
21st Jan 2021 (4 years ago)
C daly
We had a great experience working with Laura. She understood our search criteria straight away and didn’t waste our time with properties she knew we wouldn’t like. Her communication and advice was excellent at all stages of the process, which made it a lot less stressful than it could have been. We’ll definitely look to work with Laura and KFH in the future.... Read more
8th Dec 2020 (4 years ago)
S Rickford
As always KFH did a great job. Laura Thompson, our agent, managed to source a reliable buyer for us within a couple of days of the property being listed and we achieved a good price for the property. She managed both sides well and was very professional. If you can stomach estate agent fees then KFH are a good choice.... Read more
Seller
8th Dec 2020 (4 years ago)
T Kemp
Had a good experience working with Laura. She listened to what we wanted and was able to show us properties that matched. It was a slightly complicated exchange/completion but she kept us in the loop the whole way through.
Would definitely recommend.... Read more
25th Nov 2020 (4 years ago)
G lyons
Worked with Laura who got to know us and what kind of property we were looking for. Took us to see a number of properties (which were in line with what we were looking for) until we found the one that was perfect for us. Laura was very helpful in the next stage regularly chasing us, the vendor and solicitors to ensure the exchange process took place as soon as possible.... Read more
Buyer
14th Nov 2020 (4 years ago)
C oreilly
Very disappointing experience. Nice people but, Poor communication, poor leadership and second rate customer care by more senior managers. Far better results achieved in a shorter time frame by smaller competitors. Sadly would not recommend. This is the only poor public review I have given, which should indicate how badly they performed. The worst thing is senior management didn't seem to care.... Read more
8th Nov 2020 (4 years ago)
N Coing
Very good experience as tenants! My flat mates and I really appreciated the professionalism of their estate agents. Good reactivity with paperworks and questions, regular checkings about our property research by phone or email. Also KFH get in touch with you when a new property might match your requirements.
Will use their service again in the future!... Read more
Tenant
6th Nov 2020 (4 years ago)
J Simmonds
Very pleased with Lloyd and Matthew on buying our new house through them. They were very thorough and we are thrilled with our new place. We actually sold our flat through their Fulham branch so the whole chain was made very easy. Thank you so much... Read more
Seller
15th Oct 2020 (4 years ago)
M B
Dorota provided an excellent service. She was professional and very responsive. I had a loads of questions but she was always prompt to reply... Read more
15th Sep 2020 (4 years ago)
S Blease
George was super helpful and willing to go out of his way to help us with our new home. He went definitely above and beyond. Thank you George!... Read more
28th Aug 2020 (4 years ago)
P Khoshnoo
Nikita was so nice. She helped us with flat viewing and she was happy to do viewing in 2 different times for both myself and my partner. She was very professional and helpful during renting process as well.
Thanks Nikita ????????... Read more
Tenant
6th Aug 2020 (4 years ago)
A Statkevicius
Dorota provided an excellent service in finding us house to rent and was always on hand to assist and answer any questions. The service we received was professional and efficient .
Highly recommended!... Read more
Tenant
4th Aug 2020 (4 years ago)
N Watts
Lloyd and George have been very professional. They will go the extra mile to meet your needs. I bought a property through them and rented through them too. Great people. Great service. Use them.... Read more
Seller
28th Jul 2020 (4 years ago)
H Coleman
As first time buyers we found the experience using KFH very smooth. Sash answered all our questions quickly and succinctly, making the process stress free. Thanks for all the help!... Read more
Buyer
27th Jul 2020 (4 years ago)
S Mellitus
Nikita Todd is the best letting agent in SOUTHFIELDS! She has been so supportive, kind, a great listener and so informative. She always arives on time for all appointments, showed us properties that were relevant and was extremely helpful in assisting us when we needed to understand the legalities of the tenancy agreement. She is a gem in this field! Thank you for being truly amazing Nikita!!... Read more
Tenant
13th Mar 2020 (4 years ago)
M Pinto
Recently found my new home through KFH Southfields, they have a wonderful team. Dorota in particular was exceptionally professional throughout the whole process. I highly recommend their services.... Read more
23rd Feb 2020 (4 years ago)
D Burbidge
Dorota and everyone at KFH have been fantastic in helping us rent our property. My wife and I live overseas so it's quite challenging renting in London, but KFH have been incredibly supportive and found great tenants for us. Highly recommended!... Read more
Landlord
9th Feb 2020 (5 years ago)
Ö Mülayim
We were very happy with the real estate agent. Nikita was very interested in our requirements especially. She patiently listened to us and found a good flat to move in. Very special thanks to her.... Read more
Tenant
31st Jan 2020 (5 years ago)
M Moustaka
We are more than satisfied with this agency and especially with Dorota. We had an amazing experience working with her until we found the ideal house for us. Dorota was very professional and helpful during all steps of the process. We would love to work again with her in the future.... Read more
27th Jan 2020 (5 years ago)
K Murie
Dorota was amazing throughout our home search. She really listened and understood our requirements, and helped us to secure the perfect family home for us. We appreciated the professionalism and speed in which she operated and would have no hesitation in recommending her or using KFH should we need to again in the future.... Read more
27th Jan 2020 (5 years ago)
B curry
Dorota was absolutely fantastic. Our move was easy with her guidence and friendly 'can do' attitude. Thank you for helping us find our perfect home... Read more
20th Jan 2020 (5 years ago)
B Wellings
We recently bought through KFH and had a really good experience with the agent we used at Southfields. We also had a number of viewings through the Earlsfield branch. After only a few months we managed to find a property in Southfields. Really smooth process putting an offer in and from offer accepted to exchange to completion we had constant communication with the estate agent. Would highly recommend!... Read more
Buyer
13th Dec 2019 (5 years ago)
A Wilson
Thankful for Dorota’s care. I found the service friendly and professional. So happy to have found a lovely place to stay.... Read more
9th Dec 2019 (5 years ago)
A MacArthur
Lloyd and Matthew provided exceptional service when selling my flat. Matthew was on top of everything, always professional and helpful, and was a pleasure to work with, and the team provided a great outcome.... Read more
Seller
10th Nov 2019 (5 years ago)
M Kordiakova
A big Thank you to Dorota Trybala for her help and support. She really is a professional who has found us a beautiful flat. We were very pleased with the customer service she provides and her knowledge is excellent as she could answer all our questions and doubts. Will definitely be in touch in the future.... Read more
Tenant
29th Oct 2019 (5 years ago)
C Ravate
Such a great service provided by Dorota. She went above and beyond for us and was really well informed on the properties she showed us!... Read more
28th Oct 2019 (5 years ago)
P Sätermo
Dorota was a delight from start to finish and made what is normally a stressful moving experience a walk in the park. From initial contact, to greeting us with a smile on her face when we viewed houses together, Dorota provided excellent service throughout. We have had countless questions and queries and she has help answer and facilitate conversations with our new landlord expertly. She's been amazing from the first phone call to checking up on us after we've moved in. Could not rate her higher - absolute delight.... Read more
Tenant
14th Oct 2019 (5 years ago)
M Caine
Amanda was very helpful, efficient and pleasant to deal with, finding a tenant and negotiating a mutually acceptable way of managing surplus furniture. With Nia providing the administrative back-up, the letting went smoothly. A most professional team. I look forward to dealing with them in the future.... Read more
Landlord
12th Aug 2019 (5 years ago)
J boggiss
Amanda and Mia worked really hard on my behalf to find prospective tenants working with my existing tenant to make sure that people were able to see the property. Both women are very knowledgeable, creative and practical. The Southfields team work well together.... Read more
Landlord
9th Aug 2019 (5 years ago)
C Meyer
Amanda has been extremely efficient, polite, friendly and swift in arranging a viewing and finalising the paperwork for the rental property. She has been very helpful in terms of answering our queries. If only renting property was always that easy and straight-forward!. We have been very impressed with her service and happy with our new home.... Read more
Tenant
7th Aug 2019 (5 years ago)
J S-W
We've worked with KFH for the past 8 years and have always found them to be helpful and responsive. We've been very happy with the quality of tenants they've found. Amanda Plummer is great to work with.... Read more
Landlord
6th Aug 2019 (5 years ago)
A A
Nathalie was extremely helpful and responsive to any queries we had during our lettings process. She aided in making it a smooth transition. Excellent customer service and very professional, would definitely recommend.... Read more
Landlord
4th Aug 2019 (5 years ago)
E Fuller
Mya was incredibly helpful and professional, always responded promptly and sorted us out with a lovely little flat. Would highly recommend the agency and Mya in particular.... Read more
Tenant
11th May 2019 (5 years ago)
W Herrera
Very professional, helpful and efficient.
Our great thank you to KF&H Southfields Estate Agents, and particularly to Mya Peters, who helped us all the way through to find a property for renting.
Very dedicated, Always ready to listening, and to help with our requirements of a young family, clearing doubts and queries.
We highly recommend Kinleigh Folkard & Hayward Southfields Estate Agents and once again on behalf of myself and my family thank you so much to Mya Peters. 5 out of 5 !!! :)... Read more
Tenant
3rd May 2019 (5 years ago)
S Cruz
Very impressed how quickly they managed to secure an offer on my property as I was with another agent and it took months with them and with KFH only several of weeks! Excellent service and professionalism.... Read more
Seller
22nd Apr 2019 (5 years ago)
N Jolley
Rosie Mills has been incredibly helpful and professional in our dealings. She has kept us informed of our rental status at all times, with empathy given this is a quite a stressful time for us. I cannot recommend Rosie at KFH in Southfields enough!... Read more
Tenant
6th Mar 2019 (5 years ago)
A Beagley
We were very well looked after by Zara in the Southfields office through the sale of our flat. There were some complications on the way but she and the team were always on hand to help and liaise with our buyer. We would recommend the KFH team for any future sale.... Read more
Seller
6th Mar 2019 (5 years ago)
K Watkins
Rosie was so helpful from beginning to end (and further than that)! We had problems with the landlord after moving in and she went above and beyond to help us - thank you Rosie!... Read more
Tenant
20th Feb 2019 (5 years ago)
P Smith

I cannot properly describe how well KFH Southfields dealt with my stormy, unpredictable, and difficult house sale and concurrent purchase. It was invaluable that they were involved with both the sale and purchase and they earned every penny of their fees. From first valuation which was realistic, to their advice about re-marketing when necessary, to conclusion approximately seven months later, all the staff were easy to contact, friendly and communicative and, above all, liaised efficiently between all parties and, at times, exerted pressure when pressure was due. I had an excellent solicitor but my buyers certainly did not, and that caused untold difficulty. A lesson to me, and I hope others, is always to have a good solicitor and, if possible, check out the other side’s solicitor at the outset. I commend KFH most highly for their professional and persistent handling of my case and, because of the risk I ran in losing my purchase due to delays with my sale, their effective communication with my own vendor. I would not hesitate to use them again and I recommend them to others.... Read more
Seller
23rd Jan 2019 (6 years ago)
S Rikabi
We rented out our house and were communicating with Hayley the lettings manager and Mya the senior Lettings Negotiator at KFH Southfields, both of them were very helpful and communicated with us very well. So far, it seems that the property management team is also very good.... Read more
Landlord
17th Jan 2019 (6 years ago)
E Dickenson
I am so thankful for the day I decided to switch agents to KFH. My experience from the outset has been that of an efficient team who work together and take care to get a buyer. My dealings with the whole team has been that of professionalism. I am especially grateful to Lloyd who worked hard to support us to get our sale over the line. Thank you also Oliver for getting the viewers in when the market is so tricky. I would not hesitate to recommend KFH to any prospective seller. Thank you KFH Southfields!... Read more
Seller
17th Jan 2019 (6 years ago)
L 081318
I was looking for a place to live in Greater London from abroad. I emailed queries about available flats to several different letting agents, and KFH was the only one which actually READ my email and politely responded; Mya was very responsible and she answered all my questions patiently. Other people I met in person at the office were also very nice. Difficult to find a great letting agent like this. Highly recommended.... Read more
31st Dec 2018 (6 years ago)
J Wi

I have always managed my Saturday viewings so that my schedule is properly arranged. Unfortunately I have been waiting at one property for more than 15 mins without anyone contacting me. I called the office just to find out that this property is under offer!! No email, no phone call or voice mail to let me know about the situation before that. She asked me whether I still want to view the second property as booked with the same person and I agreed. I have been waiting at the front of the property for awhile which is fine. I asked about the details. She said is Illegal to tell me how much for service charge and ground rent. She will email to me later. Noticing my shocked face..She asked “any problems?”(With a serious face) - I do not see any point of arguing with her. Until now I have not received any email from her about the details of the property as promised. I have wasted a lot of time with someone that is unprofessional and has an attitude problem! I definitely not deal with this branch anymore.
P.s.Basic manners is important. Please learn how to say apologies or sorry - it would be appreciated more than saying
“any problems!!”... Read more
1st Oct 2018 (6 years ago)
A Relocations
We deal with Mya at this office and she is an absolute star! She is fast, efficient and has a great knowledge of the property market. The office always has great stock and are a pleasure to deal with!... Read more
27th Sep 2018 (6 years ago)
A Catus
Rosie is the most professional letting agent I have encountered! Going above and beyond in ensuring satisfaction with the property. She is a woman of her word and I would strongly recommend her to anyone who is looking for a capable, no nonsence letting agent with the heart in right place.... Read more
Landlord
11th Sep 2018 (6 years ago)
D Angelova
Dear Mya ,
This is to thank you, Hayley and the team at Kinleigh Folkard & Hayward for the speedy, efficient and professional service you have offered.
From the start you were informative, honest and kept us up to date with how the offer was proceeding.
Thank you Mya for all your help and kindness.
Best wishes
Desi & Steve... Read more
6th Sep 2018 (6 years ago)
G User
I received an offer on my property in super quick time. This was down to the excellent work of Jennifer & the Sales Team at Southfields from valuation, marketing, etc, coupled with the professionalism & enthusiasm of Oliver Woodward..it was a win win situation. Without hesitation a 100% recommendation from me.... Read more
Seller
24th Jul 2018 (6 years ago)
V Buica
I would highly recommend Rosie Mills, she was kind, patient and open to our specific needs. She helped us find a beautiful house to rent and made all the process ran as smoothly as possible.... Read more
Tenant
12th Jul 2018 (6 years ago)
M Burt
Acting as an executor I was looking to find a professional,knowledgeable
and easy going estate agent to help sell my Aunt's flat in Wimbledon.
Jennifer,Oliver and their team have been superb quickly securing a
proceedable buyer then continually progressing the sale through to
completion.... Read more
Seller
19th Jun 2018 (6 years ago)
A clara
I felt at ease from the beginning with the team in Southfields. I had a good experience dealing with Rosie, she is friendly and not pushy at all.
I recommend Kfh to anyone.... Read more
7th Jun 2018 (6 years ago)
Katherine
Rosie took the time to help us figure out what we wanted, and showed us a load of different flats that fit our criteria - would highly recommend!... Read more
23rd May 2018 (6 years ago)
S Dodd
Oliver is consistently efficient, gracious, personable and he communicates regularly. I've been told house buying is stressful and ,whilst it is a drawn out process, I have felt in safe hands and not at all anxious. Much of this has been down to Oliver. I'm very grateful. I would choose him again and couldn't recommend him more highly to you.... Read more
Buyer
9th May 2018 (6 years ago)
Anamaria
Rosie was really helpful, she really took the time to find out what we need in terms of houses and she was always on point with her choices. I'm really pleased about our interactions with KFH Southfields and I highly recommend Rosie. I actually recommended her to my friend when she had to change houses.... Read more
2nd May 2018 (6 years ago)
A clarke
An excellent, warm and friendly service from Rosie Mills, who made the initial moving in process incredibly smooth. Unfortunately KFH failed to do basic checks on behalf of the landlord (a service that he'd specifically paid for) before we moved in and consequently we were left without a boiler for a week during one of the coldest periods in February and an oven for over 8 weeks. There was no sense of urgency or initiative in resolving either issue and ourselves and the landlord found the whole process incredibly frustrating.... Read more
Tenant
2nd May 2018 (6 years ago)
D Meredith
Rosie was our point of contact throughout our property search. She took the time to understand our requirements and then found properties that met our requirements. She was patient as we adjusted the relative importance of the various features we wanted our next property to have.... Read more
25th Apr 2018 (6 years ago)
M Lang
Thank you for your good service, Hayley, Mya, Rosie and Michelle. We appreciate your efforts greatly.... Read more
17th Apr 2018 (6 years ago)
Jen
Rosie was a pleasure to work with; trustworthy, responsive and always very thoughful in the properties she showed us. By far the best Estate Agent in our experience.... Read more
25th Mar 2018 (6 years ago)
D Grew
I had only 7 days to find a property and be able to move in, KFH were incredible in helping me. I liaised with Mya throughout- she was wonderful and really friendly. Thank you so much. I would definitely recommend.... Read more
Tenant
21st Mar 2018 (6 years ago)
K Radionov
I have recently moved into a flat let by KFH. I dealt with Rosie and have a very positive experience. Rosie was very professional and kept me updated during the whole process. I would definitely recommend Rosie and KFH to everyone who is looking for accommodation in the area.... Read more
Tenant
13th Mar 2018 (6 years ago)
T System
Dear Mya, Thank you so very much for all your efforts, dedication and passion. Your matchmaking skills are truly amazing, so can't thank you enough!! I believe the entire KFH run a close knit team, so it feels that everybody knows who you are when you walk through the door, which is so welcoming!!! 5 stars + !!!!! :)... Read more
28th Feb 2018 (6 years ago)
I Jovanovic
We dealt with Colin White who was great and helped us achieve what seemed an impossible task of getting conveyancing process finished in less than 2 months, including Christmas holidays. He always made himself available and even after the sale answers my call and helped on Saturday after his working hours. Big thanks and highly recommended.... Read more
Seller
22nd Feb 2018 (6 years ago)
C Mearns
Rosie has been a great help during our property search. Incredibly helpful and attentive. Would highly recommend her to help anyone find a property in the area.... Read more
14th Feb 2018 (6 years ago)
A Penney
Rosie was very professional and extremely helpful with every aspect of our search. I cannot recommend Rosie and KFH highly enough... Read more
7th Feb 2018 (7 years ago)
D Baines
As first time buyers we had very limited knowledge on purchasing a property, Colin White was extremely helpful and very patient with all of our questions. We were a bit apprehensive in dealing with any estate agents as we had heard some negative stories but Colin set the perfect tone and we never felt like we were being "sold" to. Even after completion, Colin has been very responsive. We lucked out!... Read more
Buyer
24th Jan 2018 (7 years ago)
N Balayev
The letting negotiator Mya, was very helpful and friendly on my property searches. She shown me the properties matching my expectation and budget. She explained me every step of renting and the fees in detail, very transparently.
After viewings, everyday, she got in touch with me and interested in how my searches were going. I got the feeling that she did her job with passion, and for her the customer satisfaction is first priority.... Read more
23rd Jan 2018 (7 years ago)
M Smith
A 5 * service from Oliver and Jennifer. Diligent, professional and friendly. What was a very stressful period was made easier by Olivers fantastic management of the process coupled with all his handwork and efforts in making the sale progress as efficiently and quickly as possible. Thank you very much.... Read more
Seller
19th Dec 2017 (7 years ago)
I Day
We continue to be impressed by KFH - excellent service each time we have used the company (renting, buying, selling and surveyors). Oliver Woodward has recently sold our flat and was very professional to deal with through the process. Perceptive in how to manage and communicate with customers and what their requirements are.
Jennifer runs a very good team and they know the area very well. Highly recommended.... Read more
Seller
12th Dec 2017 (7 years ago)
L Liu
I recently purchased a flat that has been managed by Kinleigh Folkard & Hayward, Southfields Office. Colin has helped me from the start to the end and I am very grateful for all the help he has given me! He is very kind, very experienced and very patient! Big thanks to you, Colin!... Read more
Buyer
28th Nov 2017 (7 years ago)
V Farmah
A massive thank you to Oliver Woodward for the AMAZING service he has provided. Oliver is a quality operator - efficient, hardworking and knowledgable. He has been a strong communicator throughout the sale process updating not only me timely but all levels of the chain at all times . Along the way he has even managed to make this process fun ! He has truly been a joy to work with . I have worked with other estate agents in the past but they are not in the same league as Oliver and KFH. I would strongly recommend the services of Oliver Woodward and KFH.... Read more
Seller
27th Nov 2017 (7 years ago)
C McMillan
Rosie and her colleagues have provided a friendly and highly professional service. Throughout the process, they gave helpful advice and support. I would certainly recommend KFH Southfields to anyone as I think they are hard to beat! Thank you... Read more
17th Nov 2017 (7 years ago)
M cooper
Mya Ingram-Peters. Wow, I cannot describe the incredible service we have received from you. The most friendly, helpful and understanding lady. Thank you for your wonderful help in finding our beautiful new home away from home and helping us with all the steps and processes in between. Not to mention, all your patience with my millions of mails and questions. Thank you Mya. You are a superstar.... Read more
16th Nov 2017 (7 years ago)
T Livingstone
I would like to give a big thank you to Rosie Mills for all her support in helping me find a house. I was really worried at the beginning of my search, as being self employed, and getting paid from loads of different freelance jobs can make it very difficult when it come to finding a house, and every other agent had convinced me how difficult it would be. Rosie trusted me every step of the way and ensured me we would find a way to make this work and was considerate of helping me find somewhere I would feel at home. Also, all of the properties I had viewed with all of the KFH branches, topped all the other properties I had viewed with any other estate agents by far, in terms of quality, space and style. Thanks again!... Read more
8th Oct 2017 (7 years ago)
R Archer
KFH have recently let my property in Southfields. Hayley & Mya provided a very professional and seamless letting service - I was updated regularly and a suitable tenant was found quickly. Thank you and I would highly recommend your letting team.... Read more
Landlord
25th Aug 2017 (7 years ago)
L lulanska
Highly recommend, the team is helpfull and kind, Mya made it so easy and smooth for us to go through all the process of renting and now we can call our new flat HOME. Thank You!... Read more
Tenant
8th Aug 2017 (7 years ago)
L Moors
We had a great experience with KFH Southfields. They didn't waste our time showing us properties that were not in our remit, but all within budget, personal preference and location specific. Agent was very personable, professional and made our experience very stress free and even fun. His knowledge of the area, the properties he had chosen was great and very reassuring. I would have no harm recommending KFH and have to say they were the best agent in the area of Southfields and Earlsfield in our search for the right property. If we were to sell, rent or buy they would be our first choice of agent every time.... Read more
25th Jul 2017 (7 years ago)
A Gray
If you're renting a property, I'd highly recommend dealing with Rosie at Southfields KFH. Rosie was professional, accommodating and genuine when she helped me find a property and navigate the London rental process labyrinth. Rosie really has the personal touch and it felt like I was her only client. Well done, and thanks, Rosie! KFH are lucky to have you.... Read more
Tenant
23rd Jul 2017 (7 years ago)
C Cummins
Really pleased we went with KFH to sell our house. Tom secured us a host of viewings before it had even gone online and we were delighted to get an offer within a the first few weeks. I wouldn't hesitate to recommend them.... Read more
Seller
25th Jun 2017 (7 years ago)
E V
I only had 4 days left to find a new home when I called Alvin at K&F Southfields to view a one bedroom flat. He's been very professional from the start and gave me the time to view the flat again before making a decision. The process of completing the tenancy documents was easy and smooth. Alvin also kept in touch to make sure I was settled in the new flat. I'd strongly recommend this team of friendly people. Thank you Alvin and Michelle.... Read more
Tenant
20th Apr 2017 (7 years ago)
R Pearson
Renting for the first time can be quite daunting , but the girls at the Southfields office have been very helpful . Rosie particularly has been very easy to talk to and extremely knowledgable . Not forgetting the others in the office who have helped me through a particularly difficult time... Read more
Tenant
18th Apr 2017 (7 years ago)
A Allen
We've had quite a search and have been in contact with many estate agents over the past couple of months. KFH Southfields, and Rosie in particular have been by far the best to deal with; they are not slimy or pushy and take on board the client's wishes and comments. We were able to deal with them honestly and professionally.... Read more
22nd Mar 2017 (7 years ago)
S Blau
I recently had the pleasure of dealing with Alvin from the Southfields branch and couldn't be happier with the customer service I received. He's also a real giggle, which helped make a stressful time in my life slightly more bearable! Very professional, prompt communication, approachable and very helpful too. Thanks Alvin!... Read more
15th Mar 2017 (7 years ago)
J Raghunath
KFH were very professional and helpful throughout the process of finding us tenants. They were skilled at negotiating optimum terms for the client and I would be happy to recommend them to anyone letting a property.... Read more
Landlord
3rd Mar 2017 (7 years ago)
E K
Amazing professional experience. Happily use them again, was with another estate agents then switched to KFH, under a month it got sold. Unlike other places they communicate with honesty and deliver results.... Read more
Seller
15th Feb 2017 (7 years ago)
D Burbidge
Excellent services from the Southfields team - special sing out to Tom who helped with our house purchase. He was amazing from start to finish and a tremendous support to us through the whole process. Highly recommended!... Read more
Buyer
9th Feb 2017 (8 years ago)
G Demming
Being a first time buyer can feel very daunting. But the agents I worked with at KFH Southfields were extremely friendly, supportive and knowledgeable of the area. The guidance and communications I received throughout the process led me to feel more confident in my decisions. I'd happily use them again for any future property purchases.... Read more
Buyer
31st Jan 2017 (8 years ago)
B Halls
Tom was on hand to manage every aspect of the transaction so that it went through in record time. Fantastic service. (I don't compliment estate agents lightly!). Without Tom I would have been homeless for at least another month. Thank you Tom Siddorn.... Read more
26th Jan 2017 (8 years ago)
N Sloper
We were very impressed with the hard work and diligence of the sales team at KFH Southfields. Tom Siddorn was our agent and exceeded our expectations, particularly with regards to helping us through the process of getting from offer to completion. Thanks again Tom, we couldn't have done it without you.... Read more
Buyer
12th Jan 2017 (8 years ago)
J Vanquin
I just bought a home with KFH. Rhys Evans, sales assistant manager, took a whole afternoon driving me in Southfields and making me visit several flats and homes.
I really felt he made the most of my time. He was very good at gathering the required information before and even after the home purchase.
He also played a key role in the buying process, being an essential link between the sellers and my solicitor.
I would highly recommend Rhys. He really did a great job making the buying process fast and smooth.... Read more
Buyer
2nd Jan 2017 (8 years ago)
N Cochrane
We have recently rented our 1 bed flat through KF&H. The whole process of the letting from start to finish was managed really well by Alvin Leeward and we have been really impressed with the service provided! Thanks Guys!... Read more
Landlord
5th Dec 2016 (8 years ago)
A Dekowski
We were very lucky to find a house that KFH had on the market. Jack one of the letting consultants was very good at keeping us in the loop with everything and ensuring things were moving in the right direction and now we are in our lovely home - we are very lucky students!... Read more
Tenant
31st Aug 2016 (8 years ago)
K Lawson
A very helpful bunch of estate agents in the Lettings department, particularly Alvin Leeward, who was very personable and kept me informed at all times. He had a great personality and made me think that estate agents are nice humans too!!!... Read more
Landlord
17th Aug 2016 (8 years ago)
P Saunders
We've been really pleased with the relationship we've built up with the team at Southfields. They've been helpful and courteous from start to finish over the long time it took to sell our house and we've always felt that they were working for our best interests. Selling a house is a very stressful business and it's great to feel that the agents are doing all they can to keep a close eye on any problems.... Read more
Seller
2nd Aug 2016 (8 years ago)
J Chase
Linda did a great job! Very professional and efficient! I would highly recommend Linda at KFH!... Read more
1st Aug 2016 (8 years ago)
N Ionescu
We registered with KFH Southfields as they appeared to be very active in this area. We were impressed with the agent who looked after us very nicely from day one, Linda Duffy. From the very first moment, Linda was able to identify and understand our requirements. She selected only properties of interest for us and we viewed a good selection of relevant properties. Linda was patient and talked us through each stage of the process until we managed to complete. She was always available to talk to us at times of high stress and managed to intermediate things at both ends of the chain in order to complete successfully. We would highly recommend Linda Duffy and that particular branch of KFH as we were very pleased with the outcome.
Thank you, Linda and KFH Southfields, for your hard work and dedication and for helping us to buy the house we absolutely love, Nicoleta and Mihaela.... Read more
Buyer
30th Jul 2016 (8 years ago)
T Hopkinson
Efficient, courteous, and professional. Excellent service from the team at Southfields KFH. I recommend them highly.... Read more
26th Jul 2016 (8 years ago)
P User
I found them to be very responsive but not pushy. Felt like they were working for both the seller and the buyer rather than the commission. It was a friendly and genuine team. Enjoyed their services... Read more
15th Mar 2016 (8 years ago)
M Williams
I received an offer on my property in super quick time. This was down to the excellent work of Jennifer & the Sales Team at Southfields from valuation, marketing, etc, coupled with the professionalism & enthusiasm of Oliver Woodward..it was a win win situation. Without hesitation a 100% recommendation from me.... Read more
J Mountain
Oliver was extremely efficient and helpful in assisting us with purchasing our first flat. He communicated regularly and was very efficient in chasing up other parties involved in the transaction - lawyers, surveyors etc.... Read more
H Uysal
It was the first real estate agent to go to the area where we decided to rent a house. we understand that we have made the right decision to work with them. Mya Peterson who is Our estate agency is a polite ,helpful . Now , we moved in to the house
Thanks Mya... Read more