We were very interested in renting a property through this agent and made it clear from the outset that we needed to proceed quickly.
After the initial viewing, we received a prompt call, but then communication stopped for over a week. During that time, we had to move forward with another property to avoid losing it due to the lack of response.
Only after we had paid a holding deposit elsewhere did the agent come back to say the landlord wished to proceed with our original application. By that point, it was too late, and it was not reasonable to expect us to risk paying a second holding deposit.
The process felt disorganised and unclear, and it came across as though we were left waiting while other applications were being assessed.
A more timely and transparent approach would have made the experience far smoother... Read more
Tenant
7th Apr 2026 (28 days ago)
Outstanding understanding and communication . Selling for a divorced couple still at war takes real talent . Chris and his team are the best around . Totally Recommend them .... Read more
Seller
11th Feb 2026 (12 weeks ago)
Found no communication with them, didn’t get back to my messages or emails, sorry very poor service.... Read more
Seller
18th Sep 2023 (2 years ago)