Olly
Samuel Wood dealt with our rental enquiries from start to finish.
Great customer service, lovely bloke. Couldn’t recommend him enough. Thanks very much.
Look forward to picking up our keys later this evening!... Read more
Tenant
23rd Oct 2024 (5 mo. ago)
R Maruzani
Overall very good experience dealing with Savills for a rental property in Sevenoaks.... Read more
11th Oct 2024 (6 mo. ago)
J Taylor
We recently secured a rental property via Savills Sevenoaks, the service was outstanding particularly from Samuel Wood. We are very happy with the property, and cannot recommend Savills enough.... Read more
Tenant
10th Sep 2024 (7 mo. ago)
I C
Jaina has been our property manager since we bought this buy-to-let apartment from Savills on day 1. She is very professional, conscientious and responses to our requests very promptly. A highly trusted property manager we can count on.... Read more
Landlord
1st Aug 2024 (8 mo. ago)
L B
We only have positive things to say about Savills in Sevenoaks. We recently bought a property through them & we have been so impressed with the service provided from the initial viewing to the support they offered with the purchase. Oliver has been exceptional in terms of liaising with us & the vendor & chasing up the solicitor when required. Everyone else we dealt with in the branch was friendly & helpful too. It’s been such a positive experience & we are so happy with the house we bought! Thank you Savills Sevenoaks!... Read more
Buyer
12th Jul 2024 (9 mo. ago)
W Taylor
Professional, friendly proactive service, by far the best estate agents on the market.
Jaina Vekaria (Property manager) has provided excellent service looking after my property and new tenants in Rochester.
Always proactive, professional, efficient and a great communicator, providing peace of mind with the knowledge that my property and tenants are in safe hands.
Thank you very much for the excellent service.
Kind regards Wayne.... Read more
Landlord
19th Jun 2024 (10 mo. ago)
J Murrock
Landlords / Sellers do not sure this agency - Terrbile service levels - dont return calls - dont keep up to date - very poor reputation in the market - Avoid!!!!... Read more
6th Jun 2024 (10 mo. ago)
B Sheath

Savills visited our house to value it. The agent didn't tell me much about what Savills could offer, we did not discuss the percentage they take upon sale or how the process would work in terms of taking photos, marketing etc. He said he would follow up on email and I received nothing. The lack of communication afterward alongside the low price suggested and the conversations had on the day gave a strong impression that Savills were not particularly interested in marketing our humble home. Since selling our property for a much higher price than Savills suggested we market at we have viewed numerous houses with Savills and they just are not up to par. The people showing you around know very little about the houses, are booked back to back and more concious of the time and getting to their next appointment than letting you look around comfortably. Between checking their watches and suggesting we look in the garden and see ourselves out because another appointment was arriving the service Savills provide is a far cry from their competitors on the market, as well as some smaller agencies who are quite frankly putting them to shame.... Read more
Seller
31st May 2024 (10 mo. ago)
M Armitage
Rebecca Leigh at Savills Sevenoaks was one of the most helpful, professional and generally lovely person I’ve dealt with at any estate agents. She managed the property we rented and was always there to help us in a friendly and diplomatic manner. She was smart, great problem solver and just gets it. In fact I would say she is the best person I’ve dealt with at Savills across both sales and lettings, having both sold a house and rented a house with Savills over the last few years. Would recommend any landlord wishing to use Savills Sevenoaks to request her!... Read more
Landlord
22nd May 2024 (10 mo. ago)
D Mal-Mar
Thank you Olivia for your expertise. Made this a very very straightforward and painless process.... Read more
14th May 2024 (11 mo. ago)
Trishanation
Very happy with the service I received from Savills from offer stage to moving-in. Olivia an her team were very helpful and went above and beyond to make sure checks were completed successfully. Very nice and professional team!... Read more
Tenant
14th May 2024 (11 mo. ago)
R Bañares
I have just moved in to a rented property managed by Savills. So far we are very happy with the support given by the agency and specially Olivia Cibbens since the first appointment to view the property throughout the whole renting process (references, tenancy agreement, etc.). I would also like to thank Daniela Matricali that has been helping with ensuring that all the tenancy related documents were promptly shared with us.
Olivia has been very supportive handled very well the queries and communications with the landlords.
I would totally recommend the agency... Read more
Tenant
3rd May 2024 (11 mo. ago)
P Ward
We can only say good things about the brilliant service we received from Savills. Every single member of staff was completely professional and a delight to deal with. Of particular note was David Johnston. He knew exactly when and how to strategically intervene with our buyers. And nothing was too much trouble, be it after hours calls or a Saturday call while watching his son play football. We would highly recommend Savills Sevenoaks.
Sherri Cam and Peter Ward... Read more
28th Apr 2024 (11 mo. ago)
K Briggs
Excellent support from start to finish from Claire Olivia Daniela Jaina and Mel at Savills Sevenoaks in helping settle in the new tenants to my property. Professional and courteous at all times throughout the process... Read more
Landlord
25th Apr 2024 (11 mo. ago)
K Rooijen
A big thank you to the amazing Rebecca in the Savills team. Rebecca is reliable, quick with her communications, and really gets things done. As a tenant, I’ve been so impressed by her work ethic and so grateful for all of her help!... Read more
Tenant
19th Apr 2024 (1 year ago)
A Macdonald
We purchased our recent home through Savills and found all of their staff to be extremely helpful and responsive throughout the process so would happily recommend them!... Read more
Buyer
26th Mar 2024 (1 year ago)
R Kemp
Olivia has been great throughout the whole process. She is very professional and thorough and is pro-active in ensuring matters move forward to the timescale required. She is tactful, polite and a pleasure to work with.... Read more
7th Mar 2024 (1 year ago)
A Barden
John Roberts and his team are brilliant, I can guarantee they will not disappoint you. From the first instruction to rent a property they keep you informed and guide you through the process. Thank you John, Olivia, Kiara and Mel you are all amazing if I could give you 10 stars I would!... Read more
Landlord
6th Mar 2024 (1 year ago)
L Filby
I had the pleasure of working with Olivia Clibbens of Savills, whose professionalism and efficiency was a breath of fresh air during our recent collaboration.
Along with her colleague William Stanton, Olivia was able to facilitate the swift resolution of a private tenancy from first viewing to completion in less than 72 hours.... Read more
Tenant
22nd Feb 2024 (1 year ago)
A Paterson
First class advise, carefully and fully explained, and based on knowedge and professional experience.... Read more
6th Feb 2024 (1 year ago)
S Lee
Savills Sevenoaks lettings office is 5*. Biggest thanks go to Rebecca Leigh who has been at the end of a phone since I moved into the cottage I am renting through Savills. She is totally unflappable and just solves any problems in an instant, there's never a delay.... Read more
Tenant
30th Jan 2024 (1 year ago)
S Trikannad
We had the pleasure of engaging with Olivia (Savills) during our property search in and around Sevenoaks. During this time, Olivia was extremely prompt, insightful and very helpful overall. On account of the high degree of professionalism we definitely recommend Olivia, and as a result Savills’ offerings in the realty space.... Read more
16th Jan 2024 (1 year ago)
F Mair
Olivia was fantastic in helping us secure a property to rent. Completely smooth process from start to finish and extremely professional. Thanks Olivia!... Read more
Tenant
12th Jan 2024 (1 year ago)
A Bayley
Olivia C is a star! She has assisted me in renting a property for a number of years and is knowledgable, helpful and extremely professional. I couldn’t ask for more from her.... Read more
Landlord
10th Jan 2024 (1 year ago)
J McSweeney
Olivia was wonderful to work with and helped us find a perfect family home in a new neighbourhood. Thank you!!... Read more
Buyer
19th Dec 2023 (1 year ago)
C B
Easy to navigate website... Read more
5th Nov 2023 (1 year ago)
A Knevitt
The Sevenoaks Savills rental team was very efficient and friendly. They responded fast to any of my questions. They found tenants in record time for the amount we wanted. I would definitely use them again.... Read more
Landlord
31st Oct 2023 (1 year ago)
I Sioma
Savills helped our family to rent and settle down in a beautiful house in Kent. I would like to say special thanks to Kiara Lewis, Sophie O’Sullivan and Sam Allen who clearly are great professionals and very nice people. During whole process of renting we’ve received all support we needed immediately.
Fantastic customer service!... Read more
Tenant
21st Sep 2023 (1 year ago)
R Rautenbach
Excellent agent, quick turnaround and super efficient. Made the entire house hunting experience easier and the paperwork effortlessly. Thank you so much for the great support.... Read more
19th Sep 2023 (1 year ago)
AA
Amaka is our property manager and we couldn't be happier with her. She is kind, pro-active, and has great relationships with the landlord and contractors. It's refreshing to deal with someone who seems genuinely interested in doing a good job and helping clients!... Read more
Tenant
19th Sep 2023 (1 year ago)
T Zahra
DISGUSTED IS AN UNDERSTATEMENT Notice how Savills only reply to the positive reviews of landlords but treat tenants very differently. Savills in Sevenoaks are the worst possible agency you can deal with. Amateurs at best in everything they do except finding every excuse under the sun to deduct expenses from your deposit. It's been 10 weeks and we still have not had our deposit refunded. We had loads of problems with our house with contractors having to visit 14 times in the first 6 weeks and then most items were done shoddily or not at all. At the end of the tenancy they tried to extort money with over inflated charges for non existant items. Stay well clear from this office. Not one single agency in town had a good word to say about them
Now we know why.... Read more
Tenant
16th Sep 2023 (1 year ago)
E Cleveland
Responsive, professional, helpful, polite and excellent relationship management!... Read more
25th Aug 2023 (1 year ago)
L brown
We have had many dealings with Savills in Sevenoaks, recently Olivia has just let our flat in under a week. The whole team are professional and Olivia as always an absolute pleasure to deal with fast, efficient and nothing is too much trouble. Thank you so much.... Read more
Landlord
24th Aug 2023 (1 year ago)
P Hall
Will Never Use
I was helping a family member in renting a property from Savills, not a good experience. I visited to have some documents certified, the sneering receptionist dressed in a MooMoo must think she can undertake a credit score just by looking at you...she can't.
For 3 weeks Savills were looking at my family members guarantors, they required them to have £150k in their bank for renting a house, on the day my family member was meant to have the keys there was suddenly a problem! An hour we had to sit there, no drinks offered, no managers about, no help. Until we said we could pay a years rent upfront. Suddenly, someone from lettings was available to help. Amazing! I will never use Savills for any of my properties to rent or buy.
And remember...even though you may show million plus houses..they're not yours...you just work in the shop.... Read more
26th Jul 2023 (1 year ago)
S thukral
Thanks Kiara and Savills for helping us get a fabulous property and guiding us through this process. Kiara has been extremely helpful especially since we are new to the country. Kiara was always been available and helped us navigate through this difficult decision. We have rented a beautiful home and thankfully have the best landlady too.
Thanks once again Kiara and best wishes for a bright future.... Read more
Tenant
3rd Jul 2023 (1 year ago)
J Smye-Rumsby
Savills Sevenoaks - especially Olivia - have been so easy to work with. Extremely responsive and professional. I cannot recommend highly enough if you are looking to buy or rent in the area.... Read more
20th Jun 2023 (1 year ago)
C Pizzey
We can not thank Olivia for all her help over the last month/s. We have had many hurdles to climb over in finding a new property in Sevenoaks, and she has helped and given great advice at every step of the way. Today we have finally signed our contracts for our new home and can not thank her enough!... Read more
Tenant
14th Jun 2023 (1 year ago)
J Klick
Kiara went above and beyond finding the right space for us despite the complications of us coming in from outside the UK and having specific needs.... Read more
1st Jun 2023 (1 year ago)
A Basile
Kiara and the Savills Sevenoaks team are incredible, highly recommend using them if you’re looking to let. We were coming from the U.S. so we needed someone to be our proxy and Kiara went above and beyond in helping us find a place. We just got into our place and we couldn’t be happier!... Read more
Landlord
1st Jun 2023 (1 year ago)
C Hall
Olivia has been superb and so helpful though our process!... Read more
30th May 2023 (1 year ago)
A Kukoyi
The degree of professionalism is top-notch. My emails got responses fast, and Kiara was quite courteous and helpful all through the process.... Read more
4th Apr 2023 (2 years ago)
A Fong
Lin & Olivia are really helpful and getting back to me so fast.... Read more
3rd Apr 2023 (2 years ago)
A Moreira
We have been customers of Savills Sevenoaks for a number of years. John Roberts, the director there, is always available for any feedback, assistance. We were faced with a premature end of contract recently due to personal circumstances and their letting team rose to the challenge superbly, coming up with various credible offers very quickly. Olivia got us new tenants in no time at all.... Read more
Landlord
29th Mar 2023 (2 years ago)
S NIKUDINSKI
Very friendly and professional team, especially Olivia. Really helpful and prompt with replying. Smooth process overall.... Read more
25th Mar 2023 (2 years ago)
E Martins
I had a wonderfull experience with Savills and with the whole team they treated me very well in special to Kiara Lewis, Sophie Sullivan and Sam Allen.
I wish all good things to you
And may God bless you even more
Kind regards
Eduardo Martins... Read more
23rd Mar 2023 (2 years ago)
Y Ng
I would like to deeply appreciate the effort and kindness from the help of Kiara Lewis, Amber Regan, Jaina Vekaria and the Sevenoaks-Lettings office. You are all fantastic to make my renting, move in and settle down smooth and happy!
Thank you a million for the professional service given!
Best Regards
Ms Ng... Read more
Tenant
14th Feb 2023 (2 years ago)
H Durrant
Thank you so much for your first class customer service. We were let down by another local lettings office leaving us only a week to find new tenants. Following a short conversation with John Roberts he assured us he would find a suitable tenant. Within a week, viewings we’re completed and offers excepted. We are delighted. Thank you John we look forward to working with you again very soon. Olivia your communication has been faultless.
Harry and Alice... Read more
Landlord
27th Jan 2023 (2 years ago)
D King
Excellent assistance start to finish from Kiara Lewis, Sevenoaks office. Extremely helpful and patient too! Thank you Kiara... Read more
18th Jan 2023 (2 years ago)
J Shadenburg
Amazing experience with Savills from start to finish - Kiara was super professional and we are over the moon securing the property of our dreams - Thank you ????... Read more
9th Dec 2022 (2 years ago)
A Yaremko
It is our first tenancy process in UK. Our family would like to express our gratitude to all efforts and assistance of Olivia Thomas in finding a new home for us. Further support of William Stanton helps us feel very comfortable during the start of our tenancy process. It is much appreciated.
We are much impressed by their professionalism and client care. It would be our pleasure to cooperate with Savills office in future.... Read more
Tenant
8th Dec 2022 (2 years ago)
Z Hemming

Stay away from Savills!
Had major water ingress on a £3k per month property that I rented 5 weeks ago in Sevenoaks due to poor building works prior to my lease starting.
The water ingress came through a very large crack in the wall in my 1-year olds bedroom and created mould growth.
I immediately sent all the pictures and videos to 3 different members of staff at the Sevenoaks branch and I’m sitting here today almost a month on and no one has agreed to deal with the issue.
I’ve made them aware that there are huge health implications to having small children exposed to mould and have also made them aware my wife is pregnant and they just don’t care. The ceiling now has water sitting on top of it and despite further videos and me explaining that there’s a chance the ceiling could fall down they have decided to not even bother emailing or calling me back.
Please please please do not rent a property from Savills as they literally do not care about the well-being of their clients and the customer service is just appalling.
It’s this sort of ignorance and professionalism that caused the young 2 year old boy to lose his life recently in the national news.
Savills, you should be ashamed of yourselves!... Read more
Tenant
23rd Nov 2022 (2 years ago)
N Povetkin
It was our first experience with renting a property and Savills agency. Everything was absolutely new, unclear and scary for us at the beginning. However, due to a great job of Kiara Lewis we have got a wonderful property to live in. Kiara was very supporting, friendly and very patient with us. Kiara was always ready to help if we had any questions or concerns, worries or uncertainties. We would like to express our great gratitude to Kiara and the whole Savills team for their efforts done.... Read more
Tenant
18th Nov 2022 (2 years ago)
M Brooks
We had a great time working with Savills, Olivia showed us round a property twice, she was so so lovely, knowledgeable and nothing was too much to ask - even standing in the rain in the dark to check out a garage with us. The paperwork process ran pretty smoothly and we can confidently recommend this estate agents.... Read more
17th Nov 2022 (2 years ago)
H Kelliher
My husband and I worked with Kiara and she was amazing. I'm moving to the UK from overseas, and Kiara made herself available and alleviated much of the stress during the process. Couldn't be happier with her assistance!... Read more
10th Nov 2022 (2 years ago)
J Taylor
Savills have been on board with our project from pre build to final lettings. They have been helpful, polite, professional, and willing to be involved at each and every stage.
The final lettings have been arranged and tenants moving in.
We have dealt with John, Claire, Mel, Oliva and Kiara all of whom have been great.... Read more
Landlord
1st Nov 2022 (2 years ago)
A Dare
Olivia provided an excellent service in letting out our property. Would recommend Savills to anyone.... Read more
Landlord
27th Oct 2022 (2 years ago)
L Mullins
Olivia Thomas is first class in all the dealings I've has with her - efficient, friendly, professional, knowledgeable... Read more
25th Oct 2022 (2 years ago)
R Bhandari
I would like to thank Mel for the wonderful assistance provided for many years when we rented out our property via Savills. Even technical issues regarding early tenancy termination were handled very professionally.... Read more
Landlord
23rd Oct 2022 (2 years ago)
A Berezovskaya
I would like to thank Kiara Lewis for her work, timely responses and cooperation. I am glad that we rented an apartment thanks to this agency that cares and helps its clients.... Read more
Tenant
21st Oct 2022 (2 years ago)
K Spohr
Outstanding service from Olivia, helpful, friendly and professional, highly recommend Savills!... Read more
20th Oct 2022 (2 years ago)
C Stubbs
We have had one of the best experiences with this company.
We were house hunting for a while, and dealt with many estate agents throughout. Yet Olivia from Savills in Sevenoaks went above and beyond to make the process seemless from start to finish!! We couldn’t be happier with the level of service we received and would highly recommend to anyone who’s thinking of using these agents!! ????... Read more
18th Oct 2022 (2 years ago)
M Dunderdale
Very happy with the service received from Savills, Sevenoaks. The viewings were well organised and the team were very good at providing feedback. Olly was a pleasure to deal with - responsive, excellent at communicating, fair and calm. The process was not an easy one with many road bumps and Olly did an excellent job of managing them all. Highly recommend.... Read more
5th Oct 2022 (2 years ago)
J Arnold
Olivia Thomas from Savills was excellent and was very helpful with our home search. Olivia gave regular updates and feedback, and even whilst on leave ensured one of her colleagues stayed in contact with us. Thank you for your help!... Read more
23rd Sep 2022 (2 years ago)
A Craig
We recently purchased our new property through Savills Sevenoaks and cannot recommend them enough. James was always helpful and remained calm and reassuring even during stressful periods. Thanks for all your help.... Read more
31st May 2022 (2 years ago)
N Mann
We are about to move in to a rented property and Olivia Thomas has helped us all the way through and has met our expectations. Friendly and professional. Looking forward to our move... Read more
Tenant
11th May 2022 (2 years ago)
D Lemon
Ollie and the team sold our house within one week of putting it on the market. We had over 20 viewings and achieved nearly 10% over our asking price.
We were kept informed at every stage about all viewings and offers in the most professional manner.
We are so delighted and we are currently in negotiations with the Lettings team about our investment property we have acquired
Thank you!
Regards David... Read more
Seller
12th Apr 2022 (3 years ago)
P Stanley
Had a poor experience when making an offer on a property, constantly having to chase Oliver for updates and was left with the impression that they couldn't care if I got the property or not. I'd expect when offering over the asking price to receive a response or at least an update within 3 days!!... Read more
Buyer
12th Apr 2022 (3 years ago)
O mihu
Book a viewing , i put an offer forward and after a week Still don’t have a response and they keep taking viewers! They are working on their own rules ! Don’t waste your time !!!... Read more
11th Apr 2022 (3 years ago)
J Hoxley
Terrible communication skills - never return calls and have to chase if you want anything. Service just isn't good enough to be worth chasing either!
Avoid - many more professional estate agents in town... Read more
1st Apr 2022 (3 years ago)
P Jenkins
We've recently bought and sold via Savills and I can't thank the team highly enough. Oliver has been our main contact and has been incredibly knowledgeable, professional and a calming influence throughout. If you are thinking of moving in the area I'd honestly recommend a conversation with the team.... Read more
Seller
25th Mar 2022 (3 years ago)
S Farrag
It gives honour and pleasure to express my gratitude and appreciation to Mel Henry and Miranda Long for their time and effort to refund me £1,600 that I was forgetting them as a tenancy deposit after my tenancy agreement was ended since six years ago. It was a surprise that they were trying hard to reach me to make the refund which confirmed the good image of Savills Sevenoaks. Mel was very helpful and I think that she is an asset to Savills's future success. Thank you to Savills team in Sevenoaks.
Sherif Farrag
Oak House,
Sevenoaks, Kent.... Read more
Tenant
23rd Mar 2022 (3 years ago)
J Shaw
Savills have been excellent to deal with as a buyer. Really professional and keep you up to date. I have found them straight-talking and keep you informed along the way. Would recommend them.... Read more
Buyer
4th Mar 2022 (3 years ago)
K Morrice
Nothing was too much trouble for the team at Savills, Sevenoaks, when assisting us to find tenants for our properties. They are professional, efficient and very easy to work with. Very helpful going forward with advice and tenancy queries. I would have no hesitation in recommending their services.... Read more
Landlord
4th Mar 2022 (3 years ago)
R Hamilton
Olivia was exceptional throughout the process, offering advice and expertise and ensuring the process went smoothly. I wouldn't hesitate to recommend.... Read more
3rd Mar 2022 (3 years ago)
N Baron

Savills Tunbridge Wells
Property manager: Rebecca Leigh
As tenants, we can but only highly recommend Savills Tunbridge Wells and in particular Rebecca Leigh who is our property manager.
We have been renting with Savills for the past four and a half years and have received nothing but highly professional service. Our property manager Rebecca Leigh is friendly, efficient and caring. I will share with you an example to give you an idea of her competency. In February 2022 when we had three storms in the same week, our heating broke and Rebecca managed to get an engineer to deal with the problem within an hour. But I would say that the quality that makes Rebecca extra special is how she went out of her way to deal with our now deceased landlady who was of an older generation and therefore not online. She liaised with her in person as well as on the phone and went beyond the call of duty to ease any possible stresses related with the rental of her property such as when new neighbours moved in next door and approached her regarding boundary issues.... Read more
Tenant
2nd Mar 2022 (3 years ago)
D Hettle
I have had dealings with Savills Sevenoaks for nearly 20 years. and have found their staff helpful, professional and having local expertise. My main contact recently has been with Julie Spencer of the Sevenoaks Letting Department. She has been most helpful and willing to go the extra mile. I would not hesitate to recommend Savills Sevenoaks for property search or letting services.... Read more
Landlord
26th Feb 2022 (3 years ago)
L Pearson
Danielle has been so efficient and friendly, we have received excellent service.... Read more
23rd Feb 2022 (3 years ago)
C Parsons
Julie Spencer has given me 5 star service throughout my tenancy. When Julie comes to do my 6 monthly checks, she doesn't just come in do her job then go, she takes the time to ask after me & my family, she cares. Julie always listens to my concerns, takes it all on board & gets things done! If I could rate her more than 5 stars then I would.... Read more
Tenant
22nd Feb 2022 (3 years ago)
R W
Rebecca Leigh is friendly, efficient and a very good problem solver who always helps even in the most trying and urgent circumstances.... Read more
22nd Feb 2022 (3 years ago)
N Rodel
Recently purchased a house through Savills and the whole team were great. From my first interest in the property, to the viewing through to the negotiations and drive to completion on the property with the lawyers the experience was top notch.
The team were great communicators, responsive and clear. I get they represented me and the sellers constructively, honestly and with integrity.
The key hand over and small gift upon completion was a nice touch.... Read more
Buyer
28th Jan 2022 (3 years ago)
A warling
Olivia showed us around and was our central point of contact for the screening process and any questions or issues we might have had. She was responsive and friendly at all times and was a pleasure to deal with. Andy & Nina... Read more
16th Nov 2021 (3 years ago)
C Rees
Olivia was very professional and helpful!... Read more
16th Oct 2021 (3 years ago)
A MacGregor
We had our house on the market for not even two weeks before Oliver got it under offer. The whole chain became very complicated and dragged on forever (no fault of Savills!), but Oliver did everything he could to get it over the line - he was pleasant, honest, and responsive at all times. If you need your house sold, Savills is really the only choice.... Read more
Seller
18th Jun 2021 (3 years ago)
S hambilton
Our experience with Savills Sevenoaks has been outstanding. We had the absolute pleasure of dealing with Richard Smith who is the ultimate professional with a huge wealth of experience and enormously affable. Needless to say we sold our property with Richard managing the entire process expertly - we cannot recommend Richard and this branch enough.... Read more
Seller
23rd Jan 2021 (4 years ago)
N Davis
Olivia was really helpful from start to finish, she managed to even speed things up a bit for us. Always pleasant whenever we called and was on hand to answer any questions. Thank you Olivia... Read more
20th Oct 2020 (4 years ago)
B M

This particular review is for the Sevenoaks branch of Savills which is absolutely dreadful and has caused my partner and I a great deal of stress over the last year or so. We rented a property through Savills in the local area. Before and during the tenancy, they failed to establish a clear relationship between themselves and the landlord which therefore had a constant adverse affect on the communication and problems we faced with the property during our tenancy. From the initial application process and the communication during the tenancy to the eventual process of checking out, they failed in all areas to provide even an average level of service. They ignored calls and emails, often promising to get back to us but they never did. Whenever we did manage to speak with them, we were greeted with rude, dismissive attitudes. They shunned any responsibility they had towards the property, reminding us it was managed by the landlord - however they never seemed to communicate this fact properly with the landlord in question. They were dismissive, unsupportive and on one particular occasion- very sly! Not to mention, the immense pressure we felt from them during the uncertainty of lockdown back in March to sign onto another 12 month tenancy... Overall, do not waste your time either letting your property through this company OR consider letting one of their properties as a tenant. If you do, you’ll wish you’d seen this review sooner. We’ll be making a formal complaint about the individuals involved directly to head office in due course. Thank goodness we’re now settled and happy in a new property with an estate agents that have been great.... Read more
Tenant
17th Sep 2020 (4 years ago)
N Little
Fantastic. Professional and personable service from all the team, from start to finish. Highly recommend.... Read more
27th Feb 2020 (5 years ago)
very present and true to their words, experience goes a long way. very happy that i chose Savills... Read more
Seller
10th Feb 2020 (5 years ago)
A Rose
Danielle has been brilliant! Thank you so much for all of your help & everybody there at Savills 5* all the way... Read more
5th Feb 2020 (5 years ago)
C Molinari
Welcoming, friendly and helpful.... Read more
24th Jan 2020 (5 years ago)
J B
Savills were so incredibly helpful during my purchase process. Oliver was quick, efficient and a pleasure to deal with. When he wasn’t around there was always someone to back him up and keep the process moving and smooth. I definitely recommend using them.... Read more
Buyer
14th Jan 2020 (5 years ago)
E Ramchandran
We have had many dealings with Savills in Sevenoaks, and everyone in the office has been extremely professional, helpful, and efficient. When we first moved to the area just over three years ago, Olivia in lettings worked tirelessly to find us the perfect house. Monica and Julie were fantastic at overseeing the property throughout our tenancy - no issue was too big or too small for them to handle, and they always responded immediately to our queries. When we decided to buy the property we had been letting, Oliver in sales was instrumental in securing the deal and guiding us through the process through to completion. We could not have asked for a better team to look after us in Sevenoaks.... Read more
Seller
24th Dec 2019 (5 years ago)
I Horner
We had a really great experience especially thanks to Olivia who helped us from start to finish!... Read more
24th Nov 2019 (5 years ago)
fwelly
I am a repeat client to the Savills rental team both as a landlord and a tenant and I find them really wonderful to deal with. They are consistent in their high standards of practice and take excellent care of you to make these processes smooth and stress free. Highly recommended. Thank you so much to Danielle, Olivia, Mel and John.... Read more
28th Oct 2019 (5 years ago)
C Grover
Excellent professional service.... Read more
16th Oct 2019 (5 years ago)
Z Kemp
Savills have managed the letting of our house for 17 years and provide an invaluable service, led by Monica and Julie. Tenants' requests are efficiently and professionally managed and I have the peace of mind that our house is continually looked after and maintained to a high standard.... Read more
Landlord
5th Mar 2019 (6 years ago)
A Douglas
We had a 5-star service from Ben Adams and Savills when viewing and moving into our new apartment in Sevenoaks. Ben accommodated our many requests to see the different apartments in the building 'just one more time', and was efficient with all of our queries in the run up to our move in date! Thanks Ben!... Read more
Tenant
18th Feb 2019 (6 years ago)
B Matthewson
We have got to know both the sales and lettings teams at Savills over the last few months. Both are highly professional and approachable.
In particular, Oliver Hodges has been very impressive. He has given us consistently sound advice, and guided us through the sales process with a steady and efficient hand. He has responded to all types of queries quickly - nothing has been too much trouble.
Olivia Thomas in the lettings team has also been fantastic - very informative and proactive in helping us find somewhere that suits us as a family.
Credit should go to the staff who give viewings as well. Uniformly polite and friendly.
The Sevenoaks office is hard-working and positive. We would engage them again without hesitation.... Read more
7th Feb 2019 (6 years ago)
K Drinkwater
I have been very impressive with the quick, professional and informative service that Olivia and Ben has given me at Savills.
Olivia has been able to understand my needs and accommodate them efficiently, she has been very flexible and fitted me in when it suits me.
Ben was very punctual and professional during the viewings. I would recommend to others and go through Savills again in the future.... Read more
30th Nov 2018 (6 years ago)
C Couchman
We have recently bought a property via Savills Sevenoaks, Harriet and David were both really helpful throughout the purchasing process with Harriet enabling us to see the property very quickly and David ensuring the purchase completed, even when there were some very dubious moments with issues further down the chain.... Read more
Buyer
10th Oct 2018 (6 years ago)
P Smith
We saw 4 flats in Sevenoaks with Ben Adams. He was great throughout the viewings, extremely knowledgeable about the area and very polite and courteous. I would certainly recommend working with him!... Read more
4th Oct 2018 (6 years ago)
D Rixon
I have been working with Savills Lettings for the past 7 years. I find them to be friendly and professional, Julie and Monica who are my main point of contacts and I find them very efficient . Would recommend these guys to anyone. They are always on hand when I call.... Read more
21st Sep 2018 (6 years ago)
B c
Go-Pro Cleaning has been entrusted to carry out the Professional Cleaning for Savills for 4 years. In this time we have found all of the members of staff to be friendly and helpful with any of our concerns and all other matters are dealt with cleanly, swiftly and efficiently to get the job done right.
We would highly recommend Savills lettings to anyone wanting to use Savills services with their finely polished attitude to the job in hand and work ethic.... Read more
19th Sep 2018 (6 years ago)
L Mchenry
Smarthome Electrical has been working for the Savills lettings department team for 2 years now. We have found them to be thoughtful to all sides concerned to get the job done efficiently.
The job on hand is explained to detail where possible and always relayed in a polite and friendly manner. We would highly recommend the Savills lettings team.... Read more
19th Sep 2018 (6 years ago)
S Shephard
I have been working for Savills for around 15 years now and I must say that the current staff is the best team I have worked with for the company. Monica & Julie makes sure that everything is done so well for the tenants before they move into the new home provided.... Read more
19th Sep 2018 (6 years ago)
S Williamson
Gatehouse Inventories have worked with Savills in Sevenoaks for the last 4 years. We have found them to be very efficient, professional and always fair in their dealings with us. We work mainly with Danielle, Olivia, Monica and Julie - all of whom seem to go the extra mile to do a great job. They often check things with us and communicate a lot to ensure everything will go smoothly.... Read more
19th Sep 2018 (6 years ago)
B McAlpine
We have worked with the lettings department of Savills Sevenoaks for 7 years now have always found the team to be extremely professional, in particular Julie and Monica who are helpful, friendly and super efficient in what they do. They really are a pleasure to work alongside and we would recommend them to anyone within the rental property sector.... Read more
Landlord
18th Sep 2018 (6 years ago)
W Cross
Crooscheck of Tonbridge have been working with Savills Lettings for the past 11 years. I have always found them to be very efficient, always polite and friendly, especially Julie, Monica, Danielle and Oliver who are my main point of contacts.... Read more
Landlord
18th Sep 2018 (6 years ago)
J Lark
Lark Property Services have worked with the Sevenoaks office for many years now and have always found them to be most efficient and helpful. In particular Monica and Julie go the extra mile and make the process of maintaining the let property book so much easier. The best letting agent with whom I have had the pleasure to be associated.... Read more
Landlord
18th Sep 2018 (6 years ago)
E andrews
We can't tell you how happy we are with Savills, Danielle Hardy especially. We needed professional attention as time was a big issue due to schooling and we received first class attention and priority. In fact Danielle went above and beyond any duties and made our dreams come true finding us a beautiful home. One of the best services we have ever received!... Read more
Buyer
17th Aug 2018 (6 years ago)
A Smith
We chose Savills based on their reputation and reviews. It's possible our property wasn't 'prestigious' enough for them, but it's impossible to know as they didn't respond to our calls or emails.... Read more
Seller
10th Jul 2018 (6 years ago)
S Walker
Nice properties on view... Read more
27th Feb 2018 (7 years ago)
S Anderson
Oliver and Harriet from the Savills Sevenoaks office were both fantastic in our home buying process. It took us a long time to get the end result, as our own sale dragged on, yet both Oliver and Harriet continued to send me suitable property and enabled viewings. A huge thank you to both of them! We are now in our dream home, in our dream area with our two children. Thank you.... Read more
Buyer
14th Feb 2018 (7 years ago)
A Purdie
Service, atmosphere and friendliness... Read more
21st Sep 2015 (9 years ago)
J K

I can say it with certainty that the customer care of this office is simply the best in the UK. Ms Theresa Wallace, the director of customer relations, is very experienced and sincere to her customers. Obviously she knows her work and she will get any work done in the most fair, honest and understanding way from the customers’ perspectives.
She will look at each case thoroughly and sincerely and will solve whatever issue you may have with your tenancy. I can assure you that if there is any confusion, she will look into it and get it sorted.
I am so grateful that we met her. I hope you don’t encounter any issues during your tenancy, however, for us, there was some confusion with one of the offices initially but once customer services were aware, it was resolved swiftly and it is good to use a company who listen and act swiftly to reach a good resolution.
She will not just leave the case to be looked into by her secretaries or just follow the perfunctory procedures.
To sum up, not only does she understand her work well, but she is a really warm-hearted and honest person you can truly rely on.... Read more
Tenant
28th Aug 2014 (10 years ago)