Leaders - Cheltenham hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Leaders - Cheltenham does have 567 reviews, with an average score of 4.4/5 If you're looking to sell in Cheltenham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as The Property Centre - Cheltenham and Philip Pugh & Partners - Cheltenham. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Opening hours
Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 5:30pm
Friday9:00am - 5:00pm
Saturday9:30am - 4:00pm
SundayClosed
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Leaders - Cheltenham Reviews (567)
Have you used this agent?
81%
5%
0%
2%
12%
B L
Good start, but at the beginning I took pictures and was sending them to them so we would not get done for the damage at the end. I phoned as many weren’t getting through to them, but the photos are dated stamped as are the emails I tried to send. They said not to worry and that everything would be fine, that I didn’t have to send any.
Come the end of our contract they sent us pictures of this damage saying we had done it. Much of which I still have the photos showing it was there when we arrived. They said it would be taken to arbitration and we said we were happy with that. Nobody contacts us back until next thing we know we get an email from them saying they had done the arbitration (with no one contacting us from anywhere to let us know and show our evidence) and we owe over a grand. I am fuming!!!
Update: Leaders have swiftly followed up by sending a email through their debt collectors (I say their debt collectors as the debt collectors they use are the Leaders Roman Group debt collectors) and charged us £107.98 for the Adjudication fee (I would not be surprised if it is their adjudicators as well!) and £1006. Remember damage that they claimed was us, we have photos of from the day we moved in.... Read more
25th Oct 2024 (7 weeks ago)
A skariya
I had a fantastic experience with Leaders, thanks to Jermie, who went above and beyond to help me find the perfect rental home. Jermie was extremely professional, friendly, and attentive throughout the entire process. He made sure to address all my concerns and kept me updated at every step. His dedication and expertise made the whole experience smooth and stress-free. I couldn't be happier with the service I received from Jermie and the Leaders team. Highly recommend!... Read more
23rd Oct 2024 (7 weeks ago)
S Liaquat
A very Professional and good team
Specially Jamie helps me a lot in the whole process. And i got the property easily with in 1 Month , highly recommended .... Read more
18th Oct 2024 (8 weeks ago)
A exton
Sarah Brookes , from the Cheltenham office, has been an amazing Manager for me. As a Tenant you sometimes feel a little neglected in favour of the Landlord/lady, but not in this case, Sarah has been incredibly pro-active and extremely diligent in dealing with any concerns I have raised and made every effort to resolve any problems. I consider this a 5 Star service.... Read more
16th Oct 2024 (8 weeks ago)
P Kaviti
It was smooth moving process with Leaders Cheltenham and Great support and excellent communication. Especially @Jamie Haines done great job with his excellence in communication and leadership to complete referral checks to till moving to new home.
Thanks @Leaders Team
And Jamie
Cheers,... Read more
12th Oct 2024 (9 weeks ago)
L Evans
Quick and professional service from Jamie despite a few extra requirements needed for referencing on my behalf. Excellent pre and post move.... Read more
8th Oct 2024 (9 weeks ago)
S (pabloochocobar)
The day before the viewing, I received an email asking if I could reschedule the appointment for Monday. Due to work commitments, I was unable to accommodate this request, and the staff member agreed to proceed with the original Friday appointment. However, upon arriving at the property after taking half a day off work and spending 45 minutes traveling, I was informed that the staff member did not have the keys to access the house. Despite pretending to contact someone at the office to resolve the issue, no solution was provided, and I was left standing outside the property.
The situation was handled with complete disregard for my time and effort. The staff member's dismissive attitude, including a smirk as he apologized, was unprofessional and highly disrespectful. To make matters worse, I have yet to receive any formal apology or follow-up from your team regarding this incident.
This situation was entirely avoidable. Had the team displayed even the most basic level of professionalism by informing me in advance about the key issue or simply offering a sincere apology, it could have been mitigated. Instead, the lack of communication and accountability demonstrates a clear disregard for the clients.
To summarize:
Zero accountability.
Zero respect for the client and his time.
Zero apology.
Yet, despite the clear failure on their part, the staff member still had the audacity to suggest I reschedule the viewing for Monday during the appointment itself.
This experience has left me with serious concerns about the company’s professionalism and competence.... Read more
5th Oct 2024 (10 weeks ago)
C Nickson
Jamie Haines made the entire rental process a breeze! His communication was fast, clear, and incredibly helpful at every step. He truly went above and beyond to find the perfect property for me, addressing all my questions and ensuring a smooth move-in. I couldn’t be happier with the service—highly recommend both Jamie and Leaders Letting Cheltenham!... Read more
30th Sep 2024 (10 weeks ago)
F scarlett
Excellent service from Jamie H. Quick and helpful communication. Thank you!... Read more
30th Sep 2024 (10 weeks ago)
K Usani
Twas a very seamless experience with Leaders. They provided me all the assistance needed until I moved to my new home.... Read more
27th Sep 2024 (11 weeks ago)
Chad
Awful experience with an Agent called Katie, seems to use her job as a dating opportunity. On the whole extremely incompetent, disorganised and poorly run company, please avoid at all costs.... Read more
23rd Sep 2024 (11 weeks ago)
Dryb1as
Very disappointed with Leaders Cheltenham. Nobody answering phones and no replying for emails.... Read more
20th Sep 2024 (12 weeks ago)
Flynntoff
Awful company. The no deposit is sold to you incorrectly and they’ll do everything they can to make your end of tenancy a nightmare.... Read more
20th Aug 2024 (16 weeks ago)
C Lancaster
Always great service from Katty!... Read more
16th Jul 2024 (21 weeks ago)
J Irizari
Jaime is helpful with our concerns!... Read more
4th Jun 2024 (6 mo. ago)
Performance stats
% of asking price
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.