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Leaders Estate Agents
3,196 reviews
Branches
109
Properties for sale
2,763
Average time to sale
15 weeks
About Leaders
Leaders have 109 branches and they mainly list properties in GU11, WA14, RG21, BR3, DE56, B14 and SO18. Over the last six months, they've listed 2,763 properties, with an average time to sale of 15 weeks.
Leaders fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Leaders operate, the average fee is 1.26%.
Get a quote for selling your property.Top performing Leaders branches
1.
Leaders - Croydon
CR0
2.
Leaders - Gosport
PO12
3.
Leaders Waterside - Ocean Village
SO14
4.
Leaders - Clacton-On-Sea
CO15
5.
Leaders - Evesham
WR11
6.
Leaders - Kenilworth
CV8
7.
Sinclair Estate Agents - Loughborough
LE11
8.
Leaders - Poole Sales
BH15
9.
Leaders - Loughborough
LE11
10.
Leaders - Sovereign Harbour
BN23
11.
Leaders - Colchester
CO4
12.
Leaders - Felixstowe
IP11
Latest reviews for Leaders
Anonymous Homeseller
Must say had a very enjoyable viewing of this property from Lucie, full explanation given on all the points I raised, all in all a very pleasurable experience.
2 days ago
Nadia B
Great service. I dealt mainly with Jess who was really professional, friendly and patient at explaining various procedures.
I also had several conversations and emails with Sharon and Beth who were always able to pick up emails and calls if Jess was unavailable.
Thank you for sorting everything out and for your great communication.
9 days ago
Anonymous Homeseller
I feel like it is a cliché here, but I would happily give 0 stars if I could. The issues I had with Leaders were almost comically bad in duration and severity. I blame myself for ignoring the warning signs before signing a tenancy. Please don’t make the same mistake.
Pre-tenancy:
- The agent was late on 2 occasions (almost 30 minutes late on one occasion) for a viewing. She did apologise though.
- On another occasion the letting agent brought the wrong key to a viewing then we had to reschedule for a completely different day (did get an apology though)
- My tenancy was cancelled at the last minute despite having paid a £323 fee, which took it off the market. I was informed via email 15 days later that the previous tenant had decided to stay on and that my tenancy was void. This was 8 days before I was due to move in. I received no apology and was made to feel like I was an idiot because I thought that the fee I paid meant that I was guaranteed the apartment. Unfortunately, I was desperate and in an enormous rush so I obtained another tenancy with Leaders.
Intra-tenancy:
- The letterbox key did not fit the apartment letterbox. It actually fit the letterbox that was next to my letterbox.
- On day one of my tenancy the smoke detector was intermittently beeping to signify that the battery was low.
- The washing machine was not draining water after a wash, which meant that my clothes were completely drenched. The filter was completely clogged with years of decayed and extremely foul-smelling material. When I opened the filter, foul-smelling water spilled all over the kitchen floor. Then I personally had to clean the filter by hand. I picked the material off by hand, wiped it on the grass and then washed the filter in a bucket of water. Not my finest hour.
- Beware the residential membership package, which is a £48 monthly non-refundable fee that you pay so you don’t pay an upfront deposit. This is a scheme that Leaders use to squeeze as much money out of the tenant as possible.
- The drainage in the bath/shower was terrible. Unsurprisingly, Leaders tried to put the responsibility on me. They stated that if the blockage was due to a build-up of hair and dirt then I would bare 100% of the cost. After standing my ground on this they did eventually send a plumber.
- The ventilation in the bathroom was atrocious and led to a rapid build-up of mould on the shower curtain.
- The most egregious event occurred during the pandemic. I was informed that the apartment was going on the market for sale and that there were people who wanted to view the property. I stated that I was uncomfortable with this and that I did not want people walking around my place in the middle of a pandemic. Instead of clarifying the issues or arranging an alternative (for example I was willing to compromise by giving access to a single person for a video tour) Leaders ignored me. They entered my apartment without my consent and I found out when I came home and found the door dead-locked. So to make matters worse, I was then locked out of my own apartment and had to wait for someone from Leaders to come let me in. They did not apologise and they said that they had a right to enter without my consent. I phoned Leaders and requested to talk to the Manager. I was told they were busy and would call me back. They didn’t. It was only another agent who apologised later via email. This was all an incredibly stressful experience and I would not wish it on anybody.
Post-tenancy
- I have continued to receive emails and on one occasion a phone call informing me that I owe Leaders money. I double checked and I definitely paid my last month’s rent. The amount that I was told I originally “owed” was £1350, which could not be my rent because I had to pay £1398 each month. On no occasion have Leaders given me an invoice stipulating exactly what it is that I owe them for.
In summary I would call Leaders incompetent, unprofessional and unethical. If you want to find out for yourself then give them a go.
9 days ago
Anonymous Homeseller
Alicia was very polite, friendly and understanding helping us sort an issue at the property, especially in these difficult times. A great member of the Leaders team.
Thank you again for all your help.
10 days ago
Peter Clear
We needed to move to Derbyshire at short notice because of my work and although the internet does give some handy tips about where and where not to live, I have found from experience that it does take time to get a real feel for an area - and time was in short supply for us. Luckily, the team at the Leaders office in Belper provided us with all we needed to know. With their professionalism, consideration, and courtesy they identified some excellent rental properties which were within my budget, but which also met our requirements. We were very impressed by how the team supports one another, especially at this difficult time; Helen in particular made the process as straightforward as possible and it has been evident that she and her team maintain their level of care beyond moving day and into the tenancy. We are very happy with our new home and the neighbourhood we’re now living in. Great work guys!
15 days ago
Anonymous Homeseller
A huge thank you to both Cathey and Will on nothing but great and professional customer service. Amzing communication from them both and always happy to go the extra mile. A pleasure to deal with!
19 days ago
All 109 Leaders branches
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ROBERT PLANT
I cant compliment the staff enough , I know agents do not always get good reviews as its easy to blame them for all sorts of miss givings .
I found the service to 2nd to none , the staff are attentive a knowledgeable and very helpful.
If you have property to let or Sale i would recommend you contact leaders first , you will not be disappointed
5 years ago
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Ian Everett
Helena & Shuk were absolutely fantastic throughout my whole process of looking to rent. Their constant communication was amazing and they were always available whenever I called with any questions. They both helped massively in making my search as easy as possible especially as my situation was not the most straight forward!
a month ago
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Average asking price achieved
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Access detailed insights of how this agent performs
Average asking price achieved
Average sale time
Properties sold
Peter Clear
We needed to move to Derbyshire at short notice because of my work and although the internet does give some handy tips about where and where not to live, I have found from experience that it does take time to get a real feel for an area - and time was in short supply for us. Luckily, the team at the Leaders office in Belper provided us with all we needed to know. With their professionalism, consideration, and courtesy they identified some excellent rental properties which were within my budget, but which also met our requirements. We were very impressed by how the team supports one another, especially at this difficult time; Helen in particular made the process as straightforward as possible and it has been evident that she and her team maintain their level of care beyond moving day and into the tenancy. We are very happy with our new home and the neighbourhood we’re now living in. Great work guys!
16 days ago
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