C Kavanagh
Fantastic property management, sort all issues I've sent over with great customer service. Always more than happy to help. Special thanks to Ricky.... Read more
19th Jun 2024 (7 mo. ago)
B Bedborough
Paige was a brilliant property servant and helped me with all of my needs. The property was beautiful and I would highly recommend Paige and the whole of leaders Milton Keynes in general. Thanks team!... Read more
P Bushell
Concerning Holly Hayward, our Leaders property manager. Holly has been our property manager for one year. She has always been available when needed, responded promptly to questions and given good and clear advice when requested. It has been a positive experience working with her.... Read more
Landlord
10th Aug 2023 (1 year ago)
N Pothuraj
Excellent service. I have never seen any estate agency working like this hard. Paul Underwood ensured everything is communicated properly and was available on the first ring any time of the day. Highly recommended.... Read more
21st Apr 2023 (1 year ago)
K Moinudeen
I am impressed with the professionalism and dedication of Alex Eldred? at Leader's. He is always prompt in responding to any issues and worked diligently to ensure that everything was taken care of promptly.... Read more
9th Mar 2023 (1 year ago)
S Hutchinson
Highly recommend Alex eldred
Very friendly & professional... Read more
9th Mar 2023 (1 year ago)
J H
Called in earlier, spoke to Alex Eldrid (sorry if that’s spelt wrong) real nice person to deal with, professional, understanding, great communicator. Paints this organisation in a good first light ????... Read more
9th Mar 2023 (1 year ago)
T Graham
Eliza has been great and gone above and beyond to help me during my time as a tenant. Thank you, I really appreciate everything you've done to help.... Read more
Tenant
23rd Feb 2023 (1 year ago)
C Catchy
Our renting journey, through Leaders, has always been an easy one. Recently, we have been allocated a new property manager, Alex Eldred. Alex is confident and friendly; The dealings we have had with him so far have been professional and pleasant and we are confident that he will always strive to maintain a great service. Thank you Alex!... Read more
Tenant
16th Feb 2023 (1 year ago)
A pugsley
I would Just like to say a massive thank you to Holly & her team, she's been 10 out of 10 for her efforts & with helping me rent my properties, Leaders came highly recommended to me & I can see why, cant thank Holly enough. I look forward to working with you & your team in the future.
Regards, Adam ????... Read more
Landlord
7th Feb 2023 (2 years ago)
A Tom
Leaders are the best property management team. I had a word with one of their team members Mr. Alex Eldred for few of my concerns and he was swift to respond and solve issues. I have never come across a team who swiftly replies to solve issues of their property owners.
5/5 from my side to the team and Mr. Eldred.... Read more
Landlord
3rd Feb 2023 (2 years ago)
A Maher
Alex Eldred - Property Manager ??????????
What a hardworking, considerate and thoughtful gentleman. Worked very hard and in a timely manner to resolve my issue. Would recommend - thank you Alex... Read more
2nd Feb 2023 (2 years ago)
Storom
Would like to thank Courtney for all the help provided! Queries answered to my satisfaction promptly! Thank you very much... Read more
18th Oct 2022 (2 years ago)
R Hornsby
I can highly recommend Leaders Property Management, and in particular, Jane Clements has been an absolute super star in the management of my property. She goes above and beyond to ensure any issues are resolved swiftly and works extremely hard. She's always a pleasure to talk too and gives fantastic service. The one time I did experience an issue (which had nothing to do with Jane), the issue was resolved as quickly as possible and Leaders took responsibility without quibble (it was a complex situation) and whilst it was a stressful time all round, I feel everything was handled extremely well. Thank you Jane and Leaders for your ongoing service!... Read more
Landlord
16th Sep 2022 (2 years ago)
D Whitbread
We had a minor incident occur over the weekend within our property which Holly (Bedford team!) resolved immediately for us! It’s refreshing to have assistance on hand and present, when you need it. We appreciate you Holly, thank you.... Read more
Landlord
16th Aug 2022 (2 years ago)
J ludgate
We have had no issues so far . Easy to contact and good online reporting system... Read more
15th Jul 2022 (2 years ago)
J Larner
Michelle from leaders provided me with an excellent service and was very easy to talk to when we needed assistance with issues with my property... Read more
10th Jun 2022 (2 years ago)
E Wheeler
I had a great experience with Leaders the other day! I spoke with a lovely lady called Michelle who was absolutely brilliant and answered all my queries I had on a rental property I was looking at. Thanks Michelle!... Read more
10th Jun 2022 (2 years ago)
S Rafferty
I have had a great experience dealing with leader’s especially Michelle who was very polite and professional... Read more
9th Jun 2022 (2 years ago)
D Clawley
Very impressive display of honesty, and enthusiasm from Michelle at Leaders, received continuous feedback throughout the day, big well done Michelle, thank you.... Read more
9th Jun 2022 (2 years ago)
H Robinson
Very good service provided from leaders agency, Especially from Michelle who showed us a professional approach when we were faced with a few issues with our rental property.
Thanks Michelle.... Read more
9th Jun 2022 (2 years ago)
M patel
They are the worst property agent I have come across. They are not giving viewing of the house and have internal settings and that will definitely cost to landlord. I would keep myself away if I will have a thought of my house selling.... Read more
8th Jun 2022 (2 years ago)
S Taylor
I was dealing with Amber who very quickly and professionally responded and resolved my enquiry, many thanks, keep up the great work.... Read more
14th May 2022 (2 years ago)
I Istrate
Great agency. Amber Thomas was quick to help with any queries or issues we had at the flat we rented. Highly recommend it for anybody looking for a place to rent. ????... Read more
Tenant
11th May 2022 (2 years ago)
M Mdoka
Enjoyed the sterling customer service by Angel, keep up the great work ????... Read more
19th Apr 2022 (2 years ago)
M Gordon
I have received excellent support from Leaders in managing my property for many years whilst based overseas. Their proactive response has ensured that my tenants' requests for maintenance have been dealt with promptly and several quotations have been obtained for any necessary repair works. I would like to thank Jane Clements for her continued support whilst dealing with quotations for some significant repair works, which due to her diligence ultimately resulted in savings of around 20%.... Read more
Landlord
16th Feb 2022 (2 years ago)
P Ward
I recently had a new boiler installed in my property and cannot fault the property management team in the Brooklands branch. The engineer came out the same day I reported no hot water and heating and within several days I had a new boiler. My property manager Amber kept me updated along the way and was very helpful. Thank you Leaders!!!... Read more
Landlord
7th Feb 2022 (3 years ago)
C green
i just wanted to say how FANTASTIC the Bedford property management team are! All of the staff are very efficient and helpful when it comes to helping sort any queries or issues out, Amelia, our property manager is very helpful and always wants to keep us happy! we cant thank the team enough!... Read more
Tenant
7th Feb 2022 (3 years ago)
P Nugent
Our tenant was vacating our rental property, unfortunately the cleanliness of the property was not left to the standard we required. Jane Clements Property Manager at Leaders Property Hub, liaised with our previous tenant and ourselves to resolve any issues. Jane was professional, responsive, kind and fair in her approach with both the tenant and ourselves, all issues were resolved in a timely manner and to both parties satisfaction. Thank you Jane for all your efforts, outstanding job.... Read more
Landlord
11th Dec 2021 (3 years ago)
W Reeves
Recently I had the pleasure of meeting Miss Lauren Goodyer of Leaders at Milton Keynes I was very impressed with her professionalism and knowledge and the portfolio of properties available. A true ambassador for Leaders!... Read more
8th Nov 2021 (3 years ago)
S West
Toxic... Read more
5th Nov 2021 (3 years ago)
R Tamasan
I was looking to sell my house for a year until I meet Lauren, she was very helpful, made the whole process quicker and very convenient.
Thank you so much.
Highly recommended.... Read more
Seller
1st Nov 2021 (3 years ago)
P McKenzie
My wife’s property has been taken over by Leaders following a change of agent. I have been really impressed with how easy they now are to communicate with, the last agent we seemed to speak to 20 people and was constantly shunted from one to the other with no one really seeming to know what was going on. We now have a single contact Suzanne, who has been really great. We initially spoke to Laura who is the head as our tenant left us in a really difficult position, she really knew what she was talking about and was so patient with us and our panicking and explained everything in a black and white way and the issue was soon resolved. Since then Suzanne has helped us with a renewal and our electrical certificates and I cannot fault her. It’s been refreshing to speak to knowledgeable people, that’s what we pay for after all.... Read more
Landlord
8th Jul 2021 (3 years ago)
M A
Our experience with Leaders Milton Keynes has been wonderful. We dealt with Shannon from the sale team and she was absolutely fantastic to work with. She expertly connected all the parties involved, and was always prompt in replying to messages and emails. Her service and especially her communication was excellent and she continually tried her very best to help us with our house purchase. She went above and beyond to help us get advantage of the stamp duty holiday.... Read more
Buyer
6th Jul 2021 (3 years ago)
C Williamson
Staff are incredibly rude, the zero deposit scheme is scam and during my 2 year tenancy they only did one property inspection. Would not recommend if you are a tenant or landlord.... Read more
Tenant
2nd Jul 2021 (3 years ago)
S toke
28 June 21.
Elli Potipher is very professional and is great assistance in addressing any issues reported. Have received a fantastic support and highly appreciate all the help.
21 Aug 20
This is for Lauren@Leaders
I am writing this to thank you in assisting me right from the viewing till moving into the property.
You have helped me a lot in pushing through to the LL and also getting the documentation part sorted.
I really appreciate the fact that Leaders have you as a part of their team.
Please consider this email as a customer feedback if it helps in any way.
Sushant... Read more
Tenant
28th Jun 2021 (3 years ago)
G Butnaru
Really bad approach, I was planning to view a house, everything was booked, on the day I,ve aske dfor post code and they said that the house was let a day before. Do not trust this agency. They are not professionals. Never again with them. I will review them everywhere as this reality frustrated me.... Read more
2nd Jun 2021 (3 years ago)
N Barrett
Excellent professional, friendly, responsive and helpful service throughout when Leaders recently sold our late parents’ house in Salford, Bedfordshire through Modern Method of Auction. Many thanks Shannon and Paul. We chose Leaders because Paul presented the most informative, thorough and professional picture of our options and was there for advice when needed. Shannon led the instruction brilliantly, I cannot even begin to list the multiple things she has gone above above and beyond to help us with.
Should also mention Dean at I Am Sold (auction house), again a professional and effective service.... Read more
Seller
29th May 2021 (3 years ago)
W Sinar
A very common sense approach to Lettings instead a lot of twaddle other companies out there use and have pound signs in their eyes.Leaders see people as individuals... Read more
Landlord
14th May 2021 (3 years ago)
T Powars
Abbigail & the Leaders MK team did an absolutely brilliant job of taking a property from instruction to Let within a matter of days, and documentation done in good time. Have used these guys for years, they are good at what they do - they do what they say on the tin - Highly Recommended... Read more
Landlord
7th May 2021 (3 years ago)
A tudor
Not here... Read more
31st Mar 2021 (3 years ago)
C Power
Great team. Shannon and Hannah were really helpful and went above and beyond. I would definitely use Leaders again in the future... Read more
12th Mar 2021 (3 years ago)
P Lutterodt
I just want to commend Suzaane Orton for her professionalism in handling my query. She is an asset to Leaders Estate.... Read more
5th Mar 2021 (3 years ago)
S Willson
I have recently viewed a property with Chloe and she was very professional and helpful. Would highly recommend... Read more
12th Feb 2021 (3 years ago)
Cata666
Moved recently with Leaders to our new home. Excellent service and really efficient. Highly recommend... Read more
Tenant
5th Feb 2021 (4 years ago)
V Carter
Currently have our properties up for let with Leaders MK and so far Matt and the team have been very efficient and helpful. Looking forward to continue to working with them.... Read more
Landlord
4th Feb 2021 (4 years ago)
A Cain
Have dealt with the team numerous times and have always had a great experience.... Read more
4th Feb 2021 (4 years ago)
M Fu?ler
Had an update from Shannon Bowerman at Leaders today following the parliamentary debate about an extension to stamp duty holiday. Although there was no decisive action to report from the debate and there still seems to be much uncertainty for people in the process of moving her insight and feedback were very much appreciated.... Read more
3rd Feb 2021 (4 years ago)
D Black
I've had a great experience so far moving into a new home with Leaders Milton Keynes; A big thank you to Lauren who has been incredibly friendly and helpful throughout the process! As someone who's nervous about moving, it's relieving to have someone so understanding just an e-mail away.... Read more
Tenant
2nd Feb 2021 (4 years ago)
N Jimeno
Moved recently with Leadears to our new home. Excellent service and really efficient. Lauren has been very attentive with all our requirements.... Read more
31st Jan 2021 (4 years ago)
L Albeik
I’m very pleased with Leaders Estate Agents. Special thanks to Abbi who guided us through the whole process of letting the property from A to Z. She was very helpful and responsive to all our questions and queries. We just moved into UK and everything seemed complicated during the pandemic, but Abbi made things easier for us and always replied fast to our messages and calls with kind and professional manner. We’d definitely choose Leaders Estate Agents in the future.... Read more
Landlord
27th Jan 2021 (4 years ago)
T Grant
Lauren at the Milton Keynes branch was so friendly and helpful throughout the process of applying for my rental property. Quick to reply to any queries and I felt supported throughout the process. Thank you.... Read more
Tenant
15th Jan 2021 (4 years ago)
O Mincher
Abbi has been very helpful throughout the pandemic to view properties in Milton Keynes. She is very polite over the phone whilst maintaining a professional attitude. It encourages me to use Leaders as a company in the future. I would highly recommend Abbi to those that require help with any property queries or questions.... Read more
14th Jan 2021 (4 years ago)
S RAJU
its been nice working leaders estate agents in milton keynes, especially in this pandemic circumstances they made everything much easier and contact less. I appreciate the leaders executive chloe bromley for her support and immediate response she use to give to customers.I wish good luck and keep growing to leaders team.... Read more
11th Jan 2021 (4 years ago)
J lust
Leaders are absolutely brilliant. Lauren my negotiater was brilliant through the whole process with renting. We are looking forward to our stay in our new rented home and maybe stay longer as well... Read more
Tenant
22nd Dec 2020 (4 years ago)
P higgins
Very Good Team locally with Karl Youens, Charlotte O'Connor, Collette Stevens and Jane Clements. They have resolved local issues with very difficult tenant(s) and helped manage an agressive insurance claim from a 3rd party very responsively - Locally superb. If centre of Leaders are as responsive as they are in MK and Buckingham I would give 5 stars - However day to day local support is superb... Read more
Landlord
9th Dec 2020 (4 years ago)
R Bellenger
Adam communicated with me thoroughly to help me manage my repair- he came within 24 hours and fixed the issue quickly and professionally. Very friendly and helpful- thank you!... Read more
2nd Dec 2020 (4 years ago)
L Webb
Dealt with Lauren; everything went smoothly, answered all enquiries quickly and managed to speed up so that we could move earlier than originally planned. Always very friendly - would recommend!... Read more
30th Nov 2020 (4 years ago)
M Wilkinson
Excellent team, excellent service. I'm very happy with the services so far, particularly the good response time during pandemic. Charlotte and her team is superb with customer care.... Read more
26th Nov 2020 (4 years ago)
T clements
We had an issue regarding our fridge, the response was very quick and was dealt with professionally. Replacement fridge within a few days of enquiry, we are very pleased and definitely recommend this estate agents.... Read more
Tenant
12th Nov 2020 (4 years ago)
T Humphrey
Great support from the team, in particular Lauren. Thanks for making our move to Milton Keynes a pretty smooth and happy one so far.... Read more
11th Nov 2020 (4 years ago)
L Jamieson
We got a lovely friendly vibe from Lauren straight away from the first viewing of our potential new home. She has been prompt, informative and extremely professional throughout our lettings process. We couldn’t be happier with the service we have received.... Read more
Tenant
11th Nov 2020 (4 years ago)
J Lalina
I had a property viewing today and Lauren was very professional and friendly. Very good experience. Thank you.... Read more
2nd Nov 2020 (4 years ago)
J Claasen
It was all very helpful, everyone was friendly. Thank you very much!... Read more
30th Oct 2020 (4 years ago)
R Harris
I have to commend Lauren of Leaders on how quick and concise she was with her correspondence. She is very personable and professional. Lauren was knowledgeable on the property itself explaining different processes i.e cleaning and deposits. Lauren is an asset to Leaders!... Read more
29th Oct 2020 (4 years ago)
J Wright
I had a viewing at one of leaders properties and was shown around by Lauren Goodyer. She was very helpful, polite and professional... Read more
29th Oct 2020 (4 years ago)
A Moylan
Big shout out to Lauren in Milton Keynes for helping us find a new place to live in the speed that she did. They have great properties on the books and generally put the customers needs first ????.... Read more
Tenant
28th Oct 2020 (4 years ago)
B Sparkes
Leaders have been very accommodating, helping myself and my partner to undertake two viewings of a property and answer any questions we had. Both viewings were undertaken by two different members of the team, both of whom were very personable and a pleasure to talk to. I would certainly consider using Leaders in the future whilst seeking out a new property.... Read more
19th Oct 2020 (4 years ago)
M Ki
As a non-resident Landlord who cannot be immediately present nor permanently available to deal with matters it's important to have a professional agent like Leaders who I can trust and count on as a reliable partner. Whether the matter is about ensuring the latest regulations are adhered too or advice about handling certain situtations I feel I'm in good hands. Thanks to Charlotte and the MK team.... Read more
Landlord
14th Oct 2020 (4 years ago)
M Evans
I have been with leaders estate agents for almost 4years as a tenant, I have always found them very professional and happy to help. Any problems that I may have is dealt with very quickly.... Read more
Tenant
14th Oct 2020 (4 years ago)
J Wyatt
Excellent service from both Buckingham and Milton Keynes offices. Professional but friendly service. Would highly recommend.... Read more
13th Oct 2020 (4 years ago)
A edwards
My wife and I and our dog moved from Cheshire 2 years ago looking for a rental. Charlotte at the Buckingham office was extremely accommodating, but for her we would not be here, nothing was too much trouble. Subsequently I have only had contact with Ellie Potipher the Senior Property Manager at Milton Keynes; she is without question brilliant and has dealt with any concern in a very professional manner, she would be an invaluable asset to any business. Leaders have looked after us.... Read more
13th Oct 2020 (4 years ago)
C goodacre
I would like to highlight my interactions, as a landlord, with Leaders. I have been dealing with Leaders in Milton Keynes for many years and always experienced a most professional, effective and helpful service. I have dealt with many of the teams over the years recently Elle, Jane and Karl have been excellent and are most valuable assets to Leaders. Most recently Charlotte has excelled for Leaders, sorting something out for a year in the background that I didn’t even know needed sorting, although I thanked Charlotte at the time, I want to repeat my thanks here.... Read more
Landlord
12th Oct 2020 (4 years ago)
Sarah
Massive thank you to Lauren for all of her help finding us a great flat to rent. Lauren was extremely responsive and helped us throughout the process. Leaders also had a really good range of properties which Lauren was able to show us really quickly to help us find exactly what we needed. Thanks Lauren!... Read more
Tenant
12th Oct 2020 (4 years ago)
N Collis
Leaders have always dealt with our maintenance issues timeously . Their regular property inspections on behalf of our landlord are carried out with the minimum of fuss !... Read more
Tenant
12th Oct 2020 (4 years ago)
M Patel
I would just like to write a brief review to thank Charlotte and the MK letting team for all their timely hard work Especially in these unprecedented COVID 19 times. A big thank you.
Mr P... Read more
Landlord
10th Oct 2020 (4 years ago)
M Haine
Leaders have managed my property for a long time and I am very satisfied with all that they do. They deal with problems immediately they occur and go out of their way to sort things out in a professional way. Charlotte O'Connor is always extremely helpful and efficient and deals with any problem very quickly and efficiently. I have also known Jane Clements for many years and she is also very helpful and efficient. Overall they are a very good team and I would be very happy to recommend their services if asked.... Read more
Landlord
9th Oct 2020 (4 years ago)
L Botterill
Best letting agency we have used. Quick responses and the whole process of moving in has been easy... Read more
Tenant
9th Oct 2020 (4 years ago)
S El
Always responded quickly, very friendly and professional. Would recommend.... Read more
5th Oct 2020 (4 years ago)
H McPhee
It is such a pleasure dealing with people who respond promptly and positively. Thank you Charlotte and the team for your hard work... Read more
1st Oct 2020 (4 years ago)
R R
This is the first occasion we're dealing with Leaders and we're satisfied with this agency. They answered all our questions and made our move easier.... Read more
29th Sep 2020 (4 years ago)
R Skingle
Charlotte is my property manager really good at her job and is a real asset to Leader in Milton Keynes
Ive been with Leader many years and would recommend the company... Read more
29th Sep 2020 (4 years ago)
C Alcobia
We are on the process of renting a house with Leaders and the whole process has been very easy and quick! Collette was amazing, always available if any doubts came up and has made the whole process very easy and quick!... Read more
Tenant
29th Sep 2020 (4 years ago)
D edwards
Leaders have managed two properties for us, for a few years now. They provide a friendly and efficient service, and I feel strike a good balance between the needs of both Tenants and Landowner. Any issues are dealt with quickly and reliably. They provide helpful advice on new legislation, and movements in the housing market. Despite the Covid 19 restrictions, they have managed to maintain a high quality service.... Read more
Landlord
27th Sep 2020 (4 years ago)
W stapleton
Myself as a Company Owner who manages properties in the UAE can understand and appreciate what this company does. My own property is being managed by them and so far since they have taken over my previous Managing Company they have done a good job, my only observation is that they open up to offer more suppliers for the Landlords to choose from to give better prices when maintenance is being done... Read more
Landlord
27th Sep 2020 (4 years ago)
F Kazeroonian
I have been dealing with Leaders in Milton Keynes for many years. I found them professional and trustworthy. I worked with Karl and Charlotte both fantastic and I must say Charlotte is an asset to Leaders in Milton Keynes. Every time I experienced any problem with any departments she was on it and got it sorted for me quickly and efficiently. Thank you Charlotte you are amazing.... Read more
25th Sep 2020 (4 years ago)
A Khalebb
An agent called Collette was really really helpful, she is amazing . Good service , really impressed... Read more
25th Sep 2020 (4 years ago)
R Greeno
Leaders Milton Keynes and Buckingham have been very helpful over the years.... Read more
25th Sep 2020 (4 years ago)
P Hedges
Great attention to detail throughout all our dealings with them. Friendly, personal and efficient service always. We would highly recommend Leaders, Milton Keynes.... Read more
25th Sep 2020 (4 years ago)
T Confident
Leaders have been very helpful and responsive throughout our moving experience. Very pleased with their service.... Read more
25th Sep 2020 (4 years ago)
D Copp
Always found Leaders to be very helpful and respond to our requests and repairs in a timely fashion. Special thanks to Charlotte who we have dealt with most recently and have found her to be exceptional with her customer service and responses.... Read more
Tenant
25th Sep 2020 (4 years ago)
T potter
my experience as a landlord has generally been good.Like many organisations today it can vary with human individuals. When your normal representatives are on the case service is excellent. Well done Charlotte O Conner... Read more
Landlord
25th Sep 2020 (4 years ago)
V kulkarni
Lauren is very responsive and keen to show all the property details.
Thanks for accomodating my requirement and looking forward to see similar properties meeting my needs and budget.... Read more
21st Sep 2020 (4 years ago)
D Roche
Lauren has been very responsive and helpful with the lead up to renting our first home. The day of collecting the keys, however, was not so calm and straight forward. Part of the leaders team had not done the checks on our documents prior to key collection day which they said they would which meant that we were waiting around and sorting last minute documents on the day of collection and only got our keys at around 5pm..not ideal and very stressful on a moving day! There are a few things in the house that aren't working correctly which I assumed the team would have checked over prior to renting the house, however I've been assured that our house manager will see to these issues. I have no faults with Lauren who has dealt with our communications, great, personable and responsive.... Read more
Tenant
15th Sep 2020 (4 years ago)
R H
I am very cautious about dealing (from experience) with Letting Agents and did initially have some reservations. However, with Laurens help we have found a suitable property that we have signed a tenancy for and I would like to express my thanks and recognition of the help given.
The service and contacts I have received has been excellent and I look forward to good working relationship with Leaders during the tenancy.
Thanks for your help, patience and assistance.... Read more
Tenant
2nd Sep 2020 (4 years ago)
F Oliveira
I’ve been to see a house in Bletchley with Lauren Goodyear. I was very impressed by her attention with us and the whole experience felt very welcoming. Unfortunately we decided not to proceed with the property in question as we’ve found another more suitable for my family needs. Very professional and quick responses to all my enquiries. ??... Read more
24th Aug 2020 (4 years ago)
A Jezorske
I like many others always fear the “Agents” and very unfairly had my guard up while engaging with leaders and namely Collette. Collette instantly removed these barriers and fears and has made what is the most stressful event in ones life into an absolute dream. Collette has kept us up to date, has never failed to meet her deadline and takes the time to understand any challenges and pain points that appear and with the upmost professionalism delivers exactly what she has promised.
Thank you Collette for all you have done for us, your the shining example of what a great agent looks like in 2020! The market should take note of the example you set.
Thanks again ??... Read more
23rd Jul 2020 (4 years ago)
S Filby
My company Paramount Plumbing & Heating Ltd have been working with Leaders for a while now and cannot fault them at all. When there tenants have an issue, they give us a very detailed description on the problems they are having, helping us to resolve these as quickly as possible.... Read more
22nd Jul 2020 (4 years ago)
M Hergeth
I had very good experience with Leaders. I mostly dealt with Ellie and Charlotte, who are very professional, efficient and very friendly. Thank you for all your help and support!... Read more
20th Jul 2020 (4 years ago)
K Anderson
5* service, Collette has been really brilliant with helping me and my partner find a perfect place she has made the whole process easy and stress free! Thanks a lot Collette :)... Read more
17th Jul 2020 (4 years ago)
G Skeggs
Always more than satisfied with the communication and service given - always feels like they have my best interests to heart. Been using them (also whilst known as Faulkners) for nearly 20 years - so that says it all really! Charlotte is amazing and wonderfully efficient and has sorted out an accounting issue which I queried. TBH the management and other associated fees are not cheap and add up (rent protection etc) but given i live overseas they do provide great peace of mind.... Read more
Landlord
6th Jul 2020 (4 years ago)
S gulliver
Prompt, efficient, personal service as always
Thank you... Read more
3rd Jul 2020 (4 years ago)
S jerome
As a landlord using leaders Milton Keynes for a number of years , everything has gone well in the past but unfortunately I have a problem with my present tenant over rent arrears.
The situation is being handled by Charlotte O'Connor and I cannot praise her tireless efforts enough during this , the one difficult tenancy that I have experienced.
I have every confidence that due to her diligence and attention the situation will soon be resolved.... Read more
Landlord
2nd Jul 2020 (4 years ago)
A Martinah
Leaders manage 3 properties for me and do a wonderful job. I have been very fortunate in always having lovely tenants. The weight is lifted from me, they only contact me if they need to, other than that I can relax knowing that my houses are being well looked after and any issues resolved in a timely manner. Would recommend all landlords. Thank you Leaders!... Read more
Landlord
2nd Jul 2020 (4 years ago)
A Daysh
Great Estate Agents, have been helpful throughout my tenancy.... Read more
Tenant
2nd Jul 2020 (4 years ago)
L Rush
Just want to mention Lauren Goodyer from Buckingham totally professional service from her with out of hours responses. She has been great in helping us out with issues throughout the whole process. Especially during this trying time for everyone.... Read more
4th Jun 2020 (4 years ago)
A Padavi?ius
I had a really great experiance with Leaders. This agency is both professional and uderstanding, keen to support and resolve any issues. Plus they have a decent propperty portfolio. Strongly recomend them I know I will be using their service again when relocating! Thanks!... Read more
4th Jun 2020 (4 years ago)
E Sinclair
Absolutely fantastic service both from jane and collette. They have been brilliant through our whole move and have been there to help us every step of the way and make sure everything is smooth sailing for us. Always there to help us with any queries or questions and they are both so quick at responding and getting everthing sorted for us. Highly proffessional and so lovely to talk to aswell we have had the best experience with leaders it was our first move so we were very nervous but thanks to collette and jane we are in our beautiful new home and we couldnt be happier and to top it of we have the most loveliest landlords.... Read more
Tenant
2nd Jun 2020 (4 years ago)
K Patel
As a landlord working with leaders over the past 3-4 years I have found Leaders most helpful. My property manager Ellie is excellent as is the rest of her team. Prompt and professional. Would recommend to other landlords.... Read more
Landlord
2nd Jun 2020 (4 years ago)
I Paton
I've been renting through Leaders for 2 years now, very very helpful. Easy to contact, any issues are resolved very quickly - the service is great - in particular Colette, Jane and Ellie are outstanding.... Read more
Tenant
2nd Jun 2020 (4 years ago)
D Sen
Leaders is very good in terms of service. This is my first visit in the United Kingdom and so far, Leaders have not let me down. My point of contact at leaders, Ellie Potipher, have been interfacing between my landlord and myself for the last one year and I must say that she is very good at her job. She takes ownership, is responsible and very professional. I hope, going forward, I can expect the same level of service from Leaders.... Read more
Tenant
1st Jun 2020 (4 years ago)
R Sz
We are really happy with Leaders Property Management in Milton Keynes. We had a few questions but every time we had to contact the company, Charlotte O'Connor personally looked after us. She is very professional when dealing with our issues. She always finds the best solution promptly to reassure us. Furthermore, all the contractors the company work with, are very reliable and work to high standards. Thank you Charlotte, Thank you Leaders!... Read more
Tenant
1st Jun 2020 (4 years ago)
J Cox
Just like to mention Charlotte from the Milton Keynes brauch as being very professional and understanding of any of my needs.
She responds in a efficient manner and makes sure I am happy with any work that has been done on my home.
Charlotte provides excellent customer service and she always makes me feel comfortable and listens to any of my maintenance issues and then resolves them in a efficient timely manner.
Thankyou for all your hard work.... Read more
Tenant
1st Jun 2020 (4 years ago)
R White
I cannot fault Leaders' professionalism and tailored approach to property management. I really appreciate the fast responses to both my queries and my tenants queries, it makes my life a lot less stressful knowing any property problems can be handled so competently by the team at Leaders. Would definitely recommend.... Read more
Landlord
29th May 2020 (4 years ago)
C Mbalyohere
Friendly, timely, considerate, professional and reassuring. Very good understanding of service as demonstrated by my advisor - Lauren. Highly recommended.... Read more
16th Mar 2020 (4 years ago)
T Lewis
Leaders have been amazingly accommodating to me the for the last week or so whilst I was attempting to rent a property. Despite several mistakes I made and some personal issues I was having, they were completely understanding and hospitable. I was dealt with by Lauren, who was amazing, but I can also tell the management are great as well by messages passed through to me and from me. Will recommend to anyone, and will go through Leaders again when the time is right.
Thanks all.... Read more
Tenant
12th Mar 2020 (4 years ago)
R Smith
Since Charlotte O'Connor has returned to her role I have had nothing but quick responses, maintenance actioned efficiently and quickly. Her quick response and professionalism has been outstanding, thank you.
I must add that all the contractors who have carried out my work have always been friendly , punctual and completed my work accurately. again thank you.
I love my rented property feel very happy with my children in nice family home I hope we will be here for many years to come.
thanks again Charlotte.
Becci Smith... Read more
Tenant
12th Mar 2020 (4 years ago)
M Vladoiu
I emailed them because of an issue in the bathroom, and they answer the same day and the next day maintenance already came and fixed the issue! Best agency! ????... Read more
17th Feb 2020 (4 years ago)
R Smith
My property manager Eleanor and the rest of the team in Milton Keynes are very knowledgable and helpful, I'd reccomend them to anyone renting in Milton Keynes.... Read more
Tenant
15th Feb 2020 (4 years ago)
C Elgar
What a positive experience dealing with Leaders. Every member of staff has been extremely helpful and friendly. Special mention goes to Colette Stevens who was an absolute pleasure to deal with; nothing was too much trouble. If only all estate agents were so professional. Thank you so much.
Kind regards,
The Elgar family... Read more
6th Dec 2019 (5 years ago)
J Plummer
Always a pleasure dealing with the ladies in Milton Keynes, with special thanks to my property manager Ellie - I am a very happy landlord!... Read more
Landlord
8th Nov 2019 (5 years ago)
N Kurek
Very professional estate agents with a great property management team. Nothing has ever been too much trouble and always very quick to resolve any issues when they arise. Highly recommended.... Read more
5th Nov 2019 (5 years ago)
S Skye
I am a very happy landlady with very happy long term tenant thanks to the wonderful girls in Milton Keynes! :) Leaders make renting so simple and hassle free.... Read more
Landlord
28th Oct 2019 (5 years ago)
C Bertrute
The staff in the Milton Keynes office are always efficient and never fail to ensure that any issue is promptly resolved to a more than satisfactory standard. Very happy tenant and would rent through them again in a heartbeat!... Read more
Tenant
28th Oct 2019 (5 years ago)
K Aplin
Probably one of the best estate agencies Milton Keynes has. Always helpful when I call with a query and very fast to sort out any problems.... Read more
9th Oct 2019 (5 years ago)
D Challis
I am fortunate enough to be looked after by Charlotte at MK, nothing is too much effort and all the pain is taken away from me.... love the service. Dace C... Read more
Landlord
12th Apr 2019 (5 years ago)
A De
Delayed and ongoing maintenance issues.... Read more
Tenant
19th Feb 2019 (5 years ago)
E Crawford
Good service, payments on time, regular checks on Roberts, what more can you ask!... Read more
Landlord
18th Feb 2019 (5 years ago)
S Lally
Excellent service, would recommend ????????... Read more
7th Feb 2019 (6 years ago)
S connolly
Thank you great service by Leaders as always!... Read more
7th Feb 2019 (6 years ago)
lozanddog
Ive delt with many agent over the years, but leaders and their team are by far the best. Highly recomended.... Read more
6th Feb 2019 (6 years ago)
K Lake
Excellent service as always from the Leaders team. All problems are dealt with swiftly by friendly and knowledgeable staff.... Read more
6th Feb 2019 (6 years ago)
A Rawlings
Amazing experience with Leaders in Milton Keynes. Ellie was so professional, she answered all of the questions I had and nothing was to much trouble for her. Highly recommend.... Read more
6th Feb 2019 (6 years ago)
J Maher
I’m extremely happy with the service I've received from the team in MK, with special thanks to my property manager Ellie who always goes above and beyond!... Read more
6th Feb 2019 (6 years ago)
E Evans
Great company, I have rented through them and the process was very efficient. Staff where excellent with helping me.... Read more
Tenant
6th Feb 2019 (6 years ago)
A Hall
Would recommend Leaders - have consistently provided a friendly, reliable service... Read more
6th Feb 2019 (6 years ago)
S Ebdon
Cannot recommend highly enough... Read more
6th Feb 2019 (6 years ago)
R Walton
the girls at leaders are all so helpful, nothing is too much trouble. I would recommend them to anyone... Read more
6th Feb 2019 (6 years ago)
Sophie
Renting through Leaders has been a great experience from start to finish. After many unpleasant experiences with some rental companies, renting through Leaders was a breath of fresh air.... Read more
Tenant
6th Feb 2019 (6 years ago)
R Cooke
Recommend highly, very transparent honest agency which is hard to find! Thank you Leaders!... Read more
6th Feb 2019 (6 years ago)
R Sweeney
Straightforward and easy to deal with. Nothing is too much hassle. Would highly recommend for both tenants and landlords.... Read more
6th Feb 2019 (6 years ago)
B Goss
Leaders have always been responsive and proactive in our transactions, and we wouldn't hesitate to recommend them.... Read more
6th Feb 2019 (6 years ago)
S Cooke
Fast, helpful and efficient.... Read more
6th Feb 2019 (6 years ago)
N Chizengeya
Excellent service, attention to detail was great. Would recommend.... Read more
6th Feb 2019 (6 years ago)
K Lpz
Great service and helpful in finding a house. Thank you! I can’t remeber the girls name but she has amazing nails on the viewing!... Read more
6th Feb 2019 (6 years ago)
S Timms
I couldn't of been happier with the service I received from Leaders. All the staff were friendly and welcoming. We found a perfect home with the help of Amber, she was amazing throughout the whole process. Highly recommended.... Read more
6th Feb 2019 (6 years ago)
F Gendron
Good professional service and helpful staff
Thank you Charlotte... Read more
6th Feb 2019 (6 years ago)
S Holbrook
Renting through Leaders has been easy from start to present and I would most definitely rent with them again... Read more
Tenant
6th Feb 2019 (6 years ago)
A Beck
Great service for landlords and very helpful staff... Read more
Landlord
6th Feb 2019 (6 years ago)
S Wright
I can highly recommend Leaders and the attention to detail that Charlotte gives. She is efficient and very prompt in dealing and resolving with any queries both to the advantage of myself as a landlord and the tenant.... Read more
Landlord
6th Feb 2019 (6 years ago)
R Jokiel
I would definitely recommend Leaders as they are always extremely professional, efficient and approachable. The online system was very quick and easy to use, and any issues that arise are dealt with very promptly.... Read more
6th Feb 2019 (6 years ago)
M Li
Has been really helpful and always replies to emails very quickly... Read more
10th Nov 2018 (6 years ago)
D Brown
I would reccommend this agency to anyone seeking a professional and honest agency. This is my second time renting as a tennant who is on a tier 2 visa on a long term contract in the UK. The first agency I rented through was dishonest and made me cry twice! I was so happy when that contract ended. Leaders Estate Agents respond to your concerns, send regular communications, do prompt checks and their contracted staff like the repair men etc, speak highly of them. I will definately be sticking with this agency and I have been telling others about them.... Read more
Tenant
9th Nov 2018 (6 years ago)
B Locks
Always a pleasure to deal with, thank Matt (Buckingham locks)... Read more
24th Aug 2018 (6 years ago)
P Higgins
As a professional contractor working with Leaders, they are a very customer service focused team, providing the highest level of service, we certainly would not hesitate to recommend there services, they are a great business to work with.... Read more
16th Jul 2018 (6 years ago)
I Pratt
I've always found these guys to be straightforward and easy to deal with. Keep up the good work.... Read more
10th Jul 2018 (6 years ago)
A Holland-Ross
As a contractor for Leaders I am very thankful for there prompt and efficient communications, there all really freindly too and will always go the extra mile to help. Would highly recommend this letting agency.... Read more
8th Jul 2018 (6 years ago)
S Kulinski
From my 14 year experience in renting houses around Milton Keynes, Leaders are the best letting agency I've ever met. Helpful, responsive but not intrusive. Truly name says it all - Leaders.... Read more
Tenant
6th Jul 2018 (6 years ago)
D Oaks
Fabulous service from the team in MK, no problem too big or small!... Read more
4th Jul 2018 (6 years ago)
T Littlemen
Will always recommend Leaders, beautiful house, excellent service, always easy without complications. The girls in the office do a smashing job.... Read more
4th Jul 2018 (6 years ago)
A Farholme
Leaders have always been kind and helped me when there has been a problem. Joy to rent through.... Read more
Tenant
4th Jul 2018 (6 years ago)
J Khan
Brilliant team in Milton Keynes, highly recommend to anyone looking for a property!... Read more
4th Jul 2018 (6 years ago)
M Feinhols
Leaders manage my flat and save me time and worry by sorting out any problems that my tenant may have. They recently organised a contractor to fix a broken radiator and it was all sorted out quickly and efficiently.... Read more
Landlord
3rd Jul 2018 (6 years ago)
S Pittam
We have been a contractor for Leaders (previously Faulkner) for many years.
They offer an exceptional service all round & treat all contractors as part of their team. The team at Leaders are always happy to help & deal with any issues quickly & proffesionally.... Read more
3rd Jul 2018 (6 years ago)
J Hutton
As a contractor for leaders we cannot praise them enough for their excellent customer service skills, prompt replies and outstanding administration policies. The staff are always of a cheerful disposition and willing to make life easier on all accounts. May our working relationship continue far into the future. We can highly recommend Leaders and if I needed help finding a property they would be my first port of call. Jane Hutton FDR Plumbing & Heating Ltd... Read more
3rd Jul 2018 (6 years ago)
F Ralph
Excellent service for renting from, easy to get hold of if there was ever a problem and the quickest ever services when something needed fixing. The company are very well organised, with friendly staff, would recommend them.... Read more
Tenant
3rd Jul 2018 (6 years ago)
H Mnkn
Scumbags... Read more
14th May 2018 (6 years ago)
C Li
I have the best renting experience with Collette in leaders. They provide very good services and quick response. I would say that the set up fee is a bit high; however, for the amazing experience you go through with them. I think it is worth it.... Read more
Tenant
19th Apr 2018 (6 years ago)
M Hall
A totally professional service. Always prompt with responses... Read more
18th Apr 2018 (6 years ago)
M Hall
What a great service and special thanks to Pat who sorted out a couple of issues quickly and professionally. Highly recommend this company in Milton Keynes to manage your property... Read more
18th Apr 2018 (6 years ago)
S Giles
My wife and I have been renting through Leaders for a number of years and have always been incredibly impressed with the level of service we have received. The system of signing documents online is also very helpful and makes life easier.... Read more
Tenant
18th Apr 2018 (6 years ago)
E Plumbridge
Not only did we buy our property through Leaders, they now manage it too. As a new landlord, I have been very pleased with the service received from them. The staff are polite and helpful and as it is not a huge company, whoever you speak to you knows your property which makes things easier. Finding a tenant and doing the paperwork involved very little input from me as all the paperwork was done online. Any niggles the tenant has had, have been quickly sorted. Still early days but so far very happy and hope the tenant is too.... Read more
Landlord
18th Apr 2018 (6 years ago)
M F
Experienced a great service and always very fast acting and response by Charlotte, who makes sure all issues are resolved. Appreciate her help and care.... Read more
14th Apr 2018 (6 years ago)
N Jones
Excellent all round service, no issue is too big and all queries are dealt with quickly.... Read more
13th Apr 2018 (6 years ago)
K O'Byrne
I highly recommend the team in Milton Keynes, as a landlord they give me complete peace of mind and I know my properties are safe in their hands. Thanks Leaders!... Read more
Landlord
13th Apr 2018 (6 years ago)
D dare
Excellent, love the fact that i get reminders for inspections etc via email, month in hand and day before, also given time time slots when they will be round. Quick service when a fault occurred with boiler, and fixed next day completely hassle free. have always been professional and curtious when contacting them.... Read more
Tenant
6th Apr 2018 (6 years ago)
J Launberg
Solid service from a team looking to make my life easier. Nothing ever goes 100% according to plan, but a measure of commitment from the Leaders' MK team is how proactively and effectively they address challenges. In a nutshell, I am happy to keep on doing business with them.... Read more
3rd Apr 2018 (6 years ago)
G cauchi
Leaders team are great, 2nd property with them and no problems , I can't ask for more!... Read more
Landlord
1st Apr 2018 (6 years ago)
N Broderick
Highly professional and helpful . The leaders staff are approachable and always willing to help.
Great service... Read more
31st Mar 2018 (6 years ago)
S Rudd
Great service one again with this agency, everything is always ran smoothly, Claudia makes sure everything is sorted from start to finish. Couldn’t be more happier. Thank you... Read more
28th Mar 2018 (6 years ago)
S Gough
Had an amazing service from Claudia in Milton Keynes, everything was run through so professionally and couldn’t make the expirence anymore smoothly. Very pleased!... Read more
28th Mar 2018 (6 years ago)
V Kaliaperumal
Good place ...Friendly and helpful Agency... Read more
28th Mar 2018 (6 years ago)
N Marsh
During a long-term letting managed by Leaders, we have always found the property management team to be fast and responsive to any issues, however minor (or major, in the case of a leaky roof). All work has been performed by competent contractors and communication has been excellent.... Read more
Landlord
27th Mar 2018 (6 years ago)
Corrina
Excellent rental service. Efficient, personal and painless with majority of legal/technical. elements done on line or via email. Very good after care service and checking our painless. Particular like the way the two offices work together and the on line system for document signing and payments is great. Whole team deserve credit for treating renters and landlords like human beings. Would certainly use again.... Read more
Landlord
23rd Mar 2018 (6 years ago)
A Quinn
I don't often need to interact with the team at Leaders, but whenever I do the service is always prompt and professional and a third 'P' - they are personable. Thanks team Leaders!... Read more
19th Mar 2018 (6 years ago)
C Morris
I was able to view a property and have all the referencing completed within two weeks. The speed of the service from both the Milton Keynes Branch and the Buckingham Branch has been excellent. The Service received from Collette and Charlotte has been excellent in the after care since moving into the property. A very professional and approachable company.... Read more
Tenant
14th Mar 2018 (6 years ago)
R Peel
They’re great getting you into the house and fine whilst you’re in... BUT... terrible when you leave! They have no interest in supporting the tenant despite me warning them that the landlord was trying to rip us off. Claiming there was dust on the light switches, (there wasn’t) and deducting other unfair charges from our deposit. Had to go to the TDS to get the deposit back. Beware.... Read more
Tenant
29th Dec 2017 (7 years ago)
A Prickett
Terrible! They do not care about their tenants’ fire safety. We emailed them asking for guidance on our faulty smoke detectors and they didn’t have the decency to even reply!
When we moved out, they tried to charge us an extortionate amount, including wear and tear and for items that were already in bad condition when we moved in and included on their own check-in report!
We opened a dispute and the Tenancy Dispute Service totally agreed with us!
Scammers! Avoid! ????... Read more
Tenant
8th Dec 2017 (7 years ago)
M Hyde
Leaders act for the Landlord of the house we are currently renting. Their online system was a great advantage avoiding having to make several trips out of work to sign papers. Since moving in we have experienced one or two issues with the property which Leaders and their supporting contractors have dealt with quickly and efficiently, including replacement of the central Heating boiler in a matter of a few days.... Read more
Tenant
7th Dec 2017 (7 years ago)
F Ferrucci
my three-year experience with Milton keyne's Leaders (formerly Faulkner, until 2015) is excellent, ways better than any previous agent I have dealt with in UK and abroad (France, Belgium, Italy, US...) in the last twenty years. Knowing how difficult is to find an agent who takes care of your contract continuously - and not only when renewing your lease - I recommend them without a doubt... Read more
Landlord
17th Nov 2017 (7 years ago)
S Couzens
Great company with great staff.... Read more
16th Nov 2017 (7 years ago)
A Adebayo
I have dealt with Leaders couple of times and I am really impressed with their professionalism, dedication and thoroughness in the way they handle client's property. Wouldn't hesitate to recommend them.... Read more
16th Nov 2017 (7 years ago)
K O'Connor
Renting with leaders has always been a privilege. The girls in property management are always helpful and quick to resolve any unfortunate issues that may occur. I would highly reccommend leaders.... Read more
Tenant
16th Nov 2017 (7 years ago)
R Brown
We are a Contractor for Leaders and have found them to be very professional and organised in their approach. We are more than happy to continue to complete tree works on their properties.... Read more
16th Nov 2017 (7 years ago)
G Gas
Great staff and very savvy... Read more
9th Nov 2017 (7 years ago)
P Allen
Great service for Landlords with knowledgable, experienced and helpful staff. We have used them for many years to manage several houses and flats in and around Milton Keynes. Highly recommended.... Read more
Landlord
2nd Nov 2017 (7 years ago)
A Segebrecht
Responsive, attentive and prompt service... Read more
2nd Nov 2017 (7 years ago)
S C
We have recently rented a property with Leaders and are very happy with the experience: we've always received prompt support for our queries and everything has gone according to plans.... Read more
Tenant
31st Oct 2017 (7 years ago)
T daley
With Leaders team at Milton Keynes we have been very happy.
The all round team service in looking after the house and with our tenant we could not wish for better not like our last Agent who let us down in many ways even with the Tenant,so please keep the good work up many thanks.
Mr,Daley & Mrs,ML.Bachtler... Read more
Landlord
30th Oct 2017 (7 years ago)
1006sadie
Lovely and friendly staff, we have always found them to be helpful and knowledgeable, would recommend to Landlords and Tenants - FDR Plumbing... Read more
27th Oct 2017 (7 years ago)
N Chowdhury
I have been a client of Leaders MK for some time now, and always received excellent services from them as an agent. Having contacted them back in March, my wife and I had a smooth move-in followed by a three-month inspection that went well, too. I found them truly willing to help us in resolving problems and negotiating issues between our landlady and us. I can particularly mention specific cases such as once I forgot the key inside and they sent an agent within 15 min of calling them with a master key. They also helped us convincing the landlady to move in with cats. In most cases, they arranged a plumber or an electrician within 24 to 48 hours of notice. There are, however, still some rooms for improvement, particularly in pointing out what needs to be done after the three-month inspection and arranging a follow up call to crosscheck if that has been met by now. Overall, I'm very satisfied staying with Leaders MK and highly recommend them.... Read more
Tenant
26th Oct 2017 (7 years ago)
J Stone
I can personally recommend Leaders. Any issues with my flat that come to light, they deal with efficiently in a prompt manner. I've always had a positive outcome and a sense of more than willing to help as much as possible.... Read more
Landlord
23rd Oct 2017 (7 years ago)
J Olvera
Staff in Milton Keynes always been so good to me and take stress out of renting my property I have no hesitation on recommending leaders Milton Keynes.... Read more
Landlord
20th Oct 2017 (7 years ago)
R Mckillop
Leaders have managed my property for the last 3 years I have always received a fabulous service throughout. Would highly recommend... Read more
Landlord
18th Oct 2017 (7 years ago)
V Gwynn
I have used other agents and I can confidently say that none has matched Leaders for their prompt attention and support. Vanessa... Read more
15th Oct 2017 (7 years ago)
S foster
Letting through leaders is always an enjoyable experience. The girls in the office are always efficient and happy to help and accommodate. I would recommend leaders all day long. Thank you for all that you do.... Read more
Landlord
9th Oct 2017 (7 years ago)
C foster
i have thoroughly enjoyed my experience renting with leaders, it is always proffessional and prompt and i would highly recommend letting through leaders!... Read more
Tenant
9th Oct 2017 (7 years ago)
C O'connor
I’m really happy with the service... Read more
9th Oct 2017 (7 years ago)
A Berry
Staff are friendly, efficient and helpful. I've had nothing but a positive experience with Leaders and they made every aspect of finding, settling into and subsequently moving from the property I rented easy and convenient.... Read more
Tenant
6th Oct 2017 (7 years ago)
R O'Connor
Very good service at all times. Prompt responses and efficient dealings at all times.... Read more
6th Oct 2017 (7 years ago)
W O’Connor
Couldn't recommend them more highly, they are very helpful and have no problems in going that extra mile on to make sure my property is always with out any problems.
Special mention to the girls in the office very efficient and pleasing to deal with.... Read more
Landlord
29th Sep 2017 (7 years ago)
B Hamilton
Timely and efficient service from Leaders. Their systems work well and any problems are sorted swiftly. In addition, their accounting systems are far more efficient than my previous Agent and payments are made promptly.
I have recently had to call in Leaders again to sort out an emergency at the flat and this was dealt with extremely well and to both mine and my Tenant's satisfaction. They continue to do an excellent job and their staff are pleasant and helpful.... Read more
Landlord
29th Sep 2017 (7 years ago)
H Cook
My partner and I have been renting a Leaders property since July and I have nothing but praise for them so far. In particular, the communication between ourselves (tenants), Leaders and the landlords is far greater than what I have experienced elsewhere. This means that the response time for resolving any small issues that have arisen (loose bathroom handrail etc.) is very impressive. I would have no hesitation in using Leaders again in the future or recommending anyone else do the same.... Read more
Tenant
23rd Sep 2017 (7 years ago)
M Pampurik
We've been renting a property from the Leaders since last year. Any time we had any kind of issue, they've provided us a perfect, quick and friendly support. We are pleased with the way they managing our home. I'd highly recommend their service for both landlords and tenants.... Read more
Tenant
21st Sep 2017 (7 years ago)
R Széles
We have been renting this house since last December.So is almost 1 year now.The paperwork was easy to do online (before renting) ,we just went to office once for keys.Nice costumer service,when we had any problem they tried to fix it,no charge.... Read more
Tenant
21st Sep 2017 (7 years ago)
L Middleton
Recently moved out of a property, I found Leaders check out processes very efficient and their reports are very fair. Highly recommended!... Read more
Tenant
7th Sep 2017 (7 years ago)
C Fray
Very disappointed! errors made on my contract, charges for everything! rent gone up again! I had no choice but to move out as I was being out-priced out of my home. Almost 3 months pregnant and nowhere to live!! I would do you research before letting a property from Leaders.... Read more
Tenant
1st Sep 2017 (7 years ago)
C Yeomanson

Beware of when you check out of your property! The way they've conducted themselves with me felt like they led in to a trap!
The report carried out when we moved in to the property must have taken them half an hour max as it had over a hundred errors or items that were missing from the report, it took me every evening of the week going from room to room checking for everything!
Then when I leave the property they spend 5 hours on the report and attempt to list numerous items that I placed on the amended itinerary! They missed cracked tiles and holes in walls when I moved in but found dust on a light switch when I moved out!!! If that doesn't tell you their intention then I don't know what does! Protect yourself!
There were items to be charged to me that were justified (like window cleaning, etc) but the majority were completely unfair!
I attempted to discuss with the management but once your no longer their client they couldn't t care less!
I paid them over £55k in 24 months and they still went out of their way to screw me over the last few quid! Very disappointing.
Definitely wouldn't use again or recommend!... Read more
Tenant
7th Aug 2017 (7 years ago)
J Norfolk
Moving to Leaders has been the best switch of agents i have made, Llovonne who has managed my portfolio has been very helpful throughout my tenancies, recommend to all landlords.... Read more
Landlord
6th Jul 2017 (7 years ago)
A McCallum
Such great service from the team in Milton Keynes. With special thanks to my Property Manager Ellie who is always so informative and helpful. Would highly recommend!... Read more
5th Jul 2017 (7 years ago)
L Gittings
I would highly recommend the Leaders team in Milton Keynes, they have provided me with an efficient and professional service. My property manager Ellie has been friendly, well organised and she has answered all of my queries in a timely manner, no matter how big or small!... Read more
5th Jul 2017 (7 years ago)
M Bevan
Received great service and had a incredibly helpful property manager in Ellie!... Read more
5th Jul 2017 (7 years ago)
S Bugg
I would highly recommend using this company, very professional and personal service! My property manager Ellie has dealt with any queries or issues in a timely manner and kept me updated along the way!... Read more
Landlord
5th Jul 2017 (7 years ago)
M christania
Highly responsive to messages. The communication was efficient and prompt. The contact person, Collette Stevens, was super helpful and friendly. Can't thank her enough.... Read more
4th Jul 2017 (7 years ago)
H 2o
We have been tenants in a property fully managed by Leaders for the past 16 months. The property/tenancy has been managed by Llovonne St George for the bulk of that time. We are very pleased with the very efficient and professional service she has provided during that time. She has dealt with all matters in a very proactive and organised manner, always maintaining a personal and very friendly demeanour. Excellent service!... Read more
Tenant
3rd Jul 2017 (7 years ago)
C Archer
When you can't find anything nice to say then say nothing . Huge NOTHING... Read more
28th May 2017 (7 years ago)
N Hyde
Pat Reid did a good job was prompt and efficient
In general this company was excellent - prompt repairs and even returned deposit quickly which is very unusual.... Read more
Tenant
12th May 2017 (7 years ago)
O Wk
Moved into a property through Leaders only to find the property had not been "professionally cleaned" as stated in the itenary but also the boiler had leaked and as the kitchen and living room are combined, half of the living room carpet was sodden and the entire flat stunk of damp. Great start to moving into our new place! Thanks Leaders!!!... Read more
Tenant
26th Feb 2017 (7 years ago)
A Manley
Leaders are a well organised company no problem is too big/small, they are always at the end of a phone... Read more
19th Sep 2016 (8 years ago)
A Smith
Good, quick and efficient service. The inspections are all realistic and appreciate the houses are lived in unlike some companies. No problem is too much bother for the staff and the online tenancy renewal system is a godsend... Read more
Tenant
18th Sep 2016 (8 years ago)
S bland
I'm sorry to say that we have been disappointed by the service we have received from Leaders, with the exception of one member of staff. Our emails remained unanswered or not acknowledged regarding a proposed rent increase, we were not routinely sent copies of invoices for work carried out, the inspection report was incorrect; we were advised that there were no carbon dioxide alarms even though we had paid to have one installed, we gave the go ahead for work to take place that then wasn't commissioned. More recently we have received improved communications from one member of staff but we are now removing the property from the rental market.... Read more
Landlord
17th Sep 2016 (8 years ago)
K Patterson
I work abroad and have several properties under management for more than 10 years and have been very happy with the care and attention this team provide... Read more
Landlord
17th Sep 2016 (8 years ago)
L Stevens
Brilliant service from these guys year after year, Karl Youens especially deserves a pay rise, very knowledgable about rents and the area but best of all he alwasy does what he says he is going to do, totally reliable, trust them 100%.... Read more
Landlord
16th Sep 2016 (8 years ago)
R Rehab
An amazing letting agent always professional and Helpfull would always recommend... Read more
Landlord
16th Sep 2016 (8 years ago)
D A
Leaders have been great. Wonderful service!... Read more
16th Sep 2016 (8 years ago)
J P.G

Absolutely appalling service. Rude, intrusive and unprofessional.
They even ended up hanging up the phone the day before leaving the property as all in a sudden they changed their mind about the appointment for the check-out. Everything was arranged around that (including plane tickets to leave the country!!) and they couldn't help but modify an appointment that had been fixed for weeks only because they had apparently issues with their staff (as if that was customer's problem!).
After our departure, they also "forgot" to modify some of the utilities, so we ended up paying for someone else.
Since they couldn't find any issues with how the property was left and ended up charging us a massive fee for "garden maintenance". That means lawn was slightly taller than it should be but I couldn't mow (property had an electric mower that would get damp and stop working) as it had been raining the previous week non stop.
This is from a tenant point of view, however I wouldn't recommend them either in case you've got a property and want to let it.
In numerous occasions and while doing their inspections, they didn't look in detail enough as they missed fixings in the wall, etc... (which we fixed before leaving) but where not allowed in the contract. Also their service when boiler failed or there was a leakage was slow and they would "forget" about it, so we had to insist a lot to get it fixed as we had two babies in the house. The standards of repair are also far from acceptable and I ended up fixing things myself after the engineer left...
To make things worse, in their last inspection before the check-out, they came to our house and took pictures (never mentioned they were going to do so) of the property to put it in the market again. I'd have had no objections if they had warned us but all our belongings were published in their website (not very cautious from a theft point of view) for months.
In summary I've got nothing good to say about them, only that we had a really bad experience. When I challenged them over the bad reviews on internet (that's before they hung up on me) they said they didn't care as they had plenty of customers and that there are also bad reviews on Amazon about things... (!?) just proving how far they are from real life, how shallow their understanding is of modern reality (I'd say I've also seen plenty of good reviews on Amazon about items! but no positive comments about FAULKNER services on the internet!).
I just hope this review puts off people that were thinking on dealing with them.... Read more
Tenant
3rd Mar 2016 (8 years ago)
O Hamilton
Same as all letting agents, be on your toes. Don't let them get away with anything, keep pestering until things get done, email and call constantly.... Read more
2nd May 2013 (11 years ago)