V Barber
Luke is a very kind and polite man. He's a good asset to this company and I appreciate his time attending my property. Thank you... Read more
6th Nov 2024 (10 weeks ago)
MwesigyeAtaho
The name speaks volumes to the Company. It’s not just Leaders by name but also by character! Exceptionally great, team is excellent and Ellie is just a class apart????????????????????????????????????????????????. Process was quick, Ellie kept it smooth & precise ????????????????????????????.
And to crown it all, they gave me a welcome package of goodies ???????????????????????????????? truly humbling. I am eternally grateful and forever, your sworn self declared ambassador. Thank you team Leaders Harlow????????????????????????????????????????????????????????????????????????????... Read more
23rd Sep 2024 (16 weeks ago)
S Leagas
Moved into my first new home for the first time. Found the property with ease and Ellie who showed me around and dealt with all my questions was amazing , she’s a credit to the company . Very professional and polite. Will definitely recommend leaders estate agents. Thank you leaders and especially you Ellie.... Read more
13th Sep 2024 (18 weeks ago)
N Nagy
The Leaders Team in Harlow was very helpful with any queries or requests we had prior to the move. Especially Jamal Obeng , who was very quick to respond to any emails or questions we had. Jamal has been brilliant in assisting us through the process and creating a very smooth experience. Can’t recommend them enough. Thank you!... Read more
Tenant
10th Sep 2024 (18 weeks ago)
S Kane
Been with this company since it changed names.
Had a property administration issue solved by Regan.
Professional and productive with everything he did!!
Excellent stuff.... Read more
2nd Sep 2024 (19 weeks ago)
E Tuckfield
Seamless rental process, super professional and always helpful via email, telephone and in person. Thank you Leaders for allowing me to move into a dream property!
Ellie and her team were absolutely amazing.... Read more
Tenant
28th Aug 2024 (20 weeks ago)
A P.
Regan O. - property manager - was very helpful to resolve the windows locks issue.... Read more
22nd Aug 2024 (21 weeks ago)
S Akter
Many Many thanks to all the team members of the Leaders especially Ellie. She was always there for us and helped us in all way. Thank you ????.... Read more
16th Aug 2024 (22 weeks ago)
R Matwala
I would like to personally thank Ryan, Paul and Claydon for all their help in securing the purchase of my property. These guys are amazing so helpful and supporting. I couldn't have done without them. They are super stats and deserve a big shout out.... Read more
Buyer
12th Aug 2024 (22 weeks ago)
C Ackerman
I must say , you all really out did your else's with helping my family and myself,find a home close to our youngest new school .At a very reasonable price . The first tenancy I have done in harlow , the online way of doing everything made it so easy to do . Leaders we have to say a special thank you to Ellie , for all she had along this way . Ellie went out of her way to make sure everything was sorted in very timely manner even offering to help my mother with her documents. From my family and myself we really appreciate everything you have done for us Ellie .
We wish you the best in future .... Read more
Tenant
1st Aug 2024 (24 weeks ago)
Y Property
off to a bit of a slow start getting a viewing but Paul at the Harlow office came good. He seemed very knowledgeable of the area and had a good handle of the vendors needs so as a buyer saved us alot of time meaning we got a deal agreed the same day.... Read more
Buyer
24th Jul 2024 (25 weeks ago)
V global
Leaders made us have a clear plan on what to do and how to go about it. The entire team we met was amazing and friendly all through. It was easy for us to walk in and have a chat every time since we were local and they received us even in odd times. Thanks leaders, we are the latest owners and they made us achieve our goals... Read more
Buyer
15th Jul 2024 (5 mo. ago)
C Okeke
Leaders are the best to rent from... Read more
Tenant
1st Jul 2024 (6 mo. ago)
G Boakye
Prompt responds to solving issues for clients. I have personally experienced the warm reception and their willingness to support clients at all times.
Professionalism, l think is their hallmark.... Read more
26th Jun 2024 (6 mo. ago)
J Percy
Have been with Leaders just over 20 years, great team and our contact Regan OBourne has been a huge help with everything.
You cant go wrong with Leaders,.... Read more
Landlord
3rd Jun 2024 (7 mo. ago)
P Omamogho
We had a wonderful and excellent experience with Leaders team in Harlow ably represented by Olivia. She made the entire process from the point of viewing the property down to moving in easy for us. She's very committed to helping and resolving any issue that arise in the process. Kudos ???? to Leaders team in Harlow.... Read more
Tenant
15th Apr 2024 (8 mo. ago)
M Matinenga
Olivia thank you very much for being so professional, supportive and kind in the way you helped me. You’re a star. Thank you leaders for the support you gave me to move into my first rental property.... Read more
Tenant
12th Apr 2024 (9 mo. ago)
C Valiterio
Terrible bunch of liers who are rude and do nothing about problems especially jasmine me my partner and 3 year old was moved to harlow by hackney council we had untold problems from the very first day we moved in
No heating and hot water for nearly a year mould in washing machine cooker the floor under the sink bathroom hallway bedroom we had to sleep in the sitting room when I phoned leaders jasmine was rude and told us to clean the mould from the cooker and the rest of the house which we did but came back worse
We was refused a new cooker we got ill eating out of a mouldy cooker so we bought a microwave and had to eat take away and microwave food but when I threatened to sue them oh we get a new cooker 3 months later
We was refused a hotel due to the mould being bad for mine and my daughter's health she now has asthma I already have asthma and had carbon monoxide poisoning due to the high amount of mould
Environmental health got involved found over 28 hazards within the property and have had to shut it down only a week before we moved they put a new boiler in after nearly a year without heating and hot water
They don't care if u have a child or if your child is ill but now our solicitor and environmental health have got involved... Read more
Tenant
24th Mar 2024 (9 mo. ago)
D Bond
Myself and my husband have been renting with Leaders for the past three years at Peartree house flats and are impressed by leaders.
Any building issues are generally quickly resolved but mostly I would like to say how happy we are with regular property inspections and how good your staff are.
Our property inspection is every quarter and every time Luke comes to our property he is very polite and professional and he gets the job done but he doesn’t impose on your space and he is just really friendly.
I think the way in which he composes himself within your home is just right and would like to say what a great job he is doing.
A property inspection can seem a little awkward but I’d like to say Leaders make it a positive experience every time and that is mostly due to the way Luke is.... Read more
Tenant
29th Feb 2024 (10 mo. ago)
E Skaria
Good service... Read more
31st Jan 2024 (11 mo. ago)
W ashley
I have had a wonderful experience with Leaders Harlow. I was taken through a seamless process with no hiccups. The team is very professional and keen on ensuring everything works out on time. Special thanks to Ellie, Olivia and Georgia for ensuring my move to Harlow worked out well.... Read more
3rd Jan 2024 (1 year ago)
E Lopes
Layla is a outstanding agent I really appreciate her professionalism in sorting my staying the all year in Adams house . Thanks Layla Happy new year, you are star... Read more
Tenant
28th Dec 2023 (1 year ago)
T Muchochomi
I recently worked with Ellie Horne of Leaders to find accommodation. She was very helpful in navigating options and ensuring I secured a suitable place in a timely manner. Ellie communicated clearly and professionally throughout the process. I would recommend working with Leaders for any future housing needs.... Read more
Tenant
16th Dec 2023 (1 year ago)
P Onuosah
Leaders Lettings staffs are exceptional and professional, Olivia Juniper showed high level of dedication to me and my household getting a new home,also establishing a trusted relationship and a good networking that lead to our successful moving in.Olivia and Rachel worked extra to give me and my family a good home.
Many Cheers and thanks lovely people!... Read more
Tenant
3rd Dec 2023 (1 year ago)
H Imtiaz
Title: Exceptional Service from Layla Smithers, Property Manager at Leaders
Layla the property manager at Leaders Harlow went above and beyond to assist us with our request for the installation of a gas hob and cooker in our flat. Her prompt responsiveness and proactive approach were truly commendable. Not only did she handle our installation request efficiently, but she also took the initiative to communicate our special requirements to the landlord on our behalf.
Layla's dedication to ensuring our satisfaction and addressing our needs demonstrated a high level of professionalism and customer service. Her support made the entire process smooth and stress-free.
Thank you, Layla, for your outstanding efforts!... Read more
Tenant
28th Nov 2023 (1 year ago)
C Chipungu
I am a happy and customer and all thanks to Leaders. I had been looking around without any progress bt the moment I visited their office I spoke to Ellie and she assured me that they are going to assist me in every way possible and they did
Ellie keep up the good work and also Olivia with whom we did the viewing with was very helpful and kind. Keep up the good work... Read more
17th Nov 2023 (1 year ago)
S weinberger
Always excellent service and courteous staff... Read more
6th Nov 2023 (1 year ago)
M Mandaji
We’re being charged a fee for late respondence on the agency’s part. Don’t agree to sign a contract before any changes are applied.
No communication between the team members, 2 times no-show for property inspection (no communication about it either), if they do show up they are late unfortunately.
Edit: The agency got in contact to resolve the issues in a promptly manner and help raise it with upper management.
Edit 2: Terrible communication between teams and we’re being chased for a fee that was removed 2 months ago AGAIN.... Read more
Tenant
31st Oct 2023 (1 year ago)
A Cakantemur
Best estate agent I have used, very professional and friendly team. Clayden had a great communication through out the transaction of my new property and everything went through smoothly. I will highly recommend this estate agent to everyone, specially if you are first time buyer. They take care of the seller and buyer really well.
Thank you to Leaders team,
Ayce... Read more
Buyer
16th Oct 2023 (1 year ago)
M Abraham
The service was excellent. They were very approachable, and answered all my queries on time,especially Rachel was very patient and supportive and I am thankful to the entire Leaders team.... Read more
16th Oct 2023 (1 year ago)
A Younes
Moving in to new property is usually stressful, but my experience with leaders Harlow was exceptionally brilliant,,
From the first day I've met Tom & Olivia they were very helpful, the management team ( Layla & Gimma) were very supportive & immediately responsive.
All the paperwork were smooth & swift.
I can't thank the whole team enough.
I do absolutely recommend this great team to everyone..... Read more
Tenant
10th Oct 2023 (1 year ago)
J Johns
They list properties as 'chain free' but have tenants vacating the property that need to be evicted. Complete time wasters for first time buyers. When you need an answer they all claim to be on holiday. I would just avoid unless you want to stay homeless.
Biggest mistake of my life dealing with them.
Not much I can suggest to improve other than rebrand again like they did with Guardian.... Read more
Buyer
31st Aug 2023 (1 year ago)
H Namburi
I highly recommend Leaders for renting property in Harlow. The entire team was very cooperative and helpful in finding a good property. I'm eternally grateful to Olivia and Rachel for their extended support in guiding me through the entire process. When I was short on time, Olivia helped me speed up my application process and also assisted in getting the contract papers signed, ensuring that I received the keys on the day I planned to move.... Read more
Tenant
30th Aug 2023 (1 year ago)
T George
Olivia had been so helpful all through out the process and i would say all the team was very efficient and helpful through the entire process , thanks for this and i would recommend leaders to my contacts... Read more
29th Aug 2023 (1 year ago)
O Sokunbi
The team were so helpful during the moving process.
My favorite team member is Olivia.
She is so lovely... Read more
29th Aug 2023 (1 year ago)
A abdalhady
Good... Read more
12th Aug 2023 (1 year ago)
S Gedvilaite
Great staff excellent communication lovely people all round, excellent problem solving. We was renting for 4 years . I will recommend this agency to my friends.... Read more
Tenant
11th Aug 2023 (1 year ago)
Excellent letting agency in Harlow. We was letting a property for 4 years and never have an issue. Excellent communication and problem solving. I will recommend this agency in future to my friends.... Read more
Tenant
11th Aug 2023 (1 year ago)
A Grigorie
Clayden is a highly experienced and qualified agent. It was a great pleasure working with him and the team. They make sure that as a client your voice and input is always heard, adapt easily as requirements and messaging change. I highly recommend Leaders.... Read more
31st Jul 2023 (1 year ago)
S
Olivia and Rachel are absolute superstars. Really helpful when renting in tight time frame.... Read more
Tenant
30th Jul 2023 (1 year ago)
Devereaux
Very good customer service. Excellent people skills and they are always kind and courteous. If I have an issue I could always call or email and they’d get sorted ASAP. 10/10 would recommend.... Read more
28th Jul 2023 (1 year ago)
F Rider
We carried out work for Harlow lettings, and they don’t pay there invoices.... Read more
18th Jul 2023 (1 year ago)
C Preoteasa
Hi! Linda helped with the return of deposit and other bits related to rental contract closing very swiftly and professionally. Thanks, Cristina... Read more
Tenant
21st Jun 2023 (1 year ago)
Ondrej
Top class service. Especially from Clayden. My first purchase of property. Hopefully not last. Recommending everyone in Essex :) very happy... Read more
Buyer
17th Jun 2023 (1 year ago)
P Butcher
I have had the pleasure of working with Leaders in Harlow and formerly Guardian for many years. The experience has been excellent and the team has always been exceptional. In particular, for the last year, Linda Ozolina has been looking after my property. Linda has been wonderful. Courteous, professional, patient and extremely helpful. It is an absolute pleasure dealing with all of the team in Harlow and I so very grateful for everything Linda has done. Thank you Linda.... Read more
Landlord
9th Jun 2023 (1 year ago)
J Alex
My experience with Leaders was great, the process of moving in went smoothly without and issues.... Read more
Tenant
3rd Jun 2023 (1 year ago)
U Icons
I've used Leaders for my buy-to-let rentals for many many years now, as have my parents and grandparents. The customer service is absolutely impeccable. Polite, quick, efficient, well-spoken and flexible staff, willing to find work-arounds for any issues we came up with. I honestly don't know how I could fault them. The sale of our flat in Harlow went through without a hitch mostly due to their speedy replies to our questions. I would use them again in a heartbeat.... Read more
Seller
3rd Jun 2023 (1 year ago)
S (SJ)
Exceptional services provided throughout the tenancy. Was well looked after by Layla Smithers who was always providing assistance and information when needed. Very helpful and great to work with. Would highly recommend to anyone.... Read more
Tenant
8th May 2023 (1 year ago)
D James
We have been using this teams services for over 20 years now and really couldn't be happier. Lovely people that work to get the best outcome for the tenants and the landlords. Some of our tenants have been with us for 10 yrs plus, this speaks volumes for the service they received from the team. Thank you Gemma, Rachel and the rest of the team. We are very lucky to have you all.... Read more
Landlord
3rd May 2023 (1 year ago)
M Manea
Great people working there. Been a teenant of them for the last 2 years, wonderfull team, great front desk where Olivia would advise you, and can get you through all the process, great back office with Layla being one of the best property managers, really helping with all kind of problems.
At Leaders you'll allways find a great property for your own needs. I'm really thankful to them!!... Read more
Tenant
27th Apr 2023 (1 year ago)
P Walker
Fantastic service - Olivia Juniper dealt with locating and placing a tenant and really went extra mile to get the right tenant with due care to listening to the needs of both parties. As a landlord I cannot recommend the experience with Leaders highly - enough - all elements of the managed service handled professionally and statements, payments, itemised billing all performed in a friendly and professional manner... Read more
Landlord
25th Apr 2023 (1 year ago)
L Hicks
They are very professional and efficient so wouldn't hesitate to recommend them.... Read more
21st Apr 2023 (1 year ago)
J Macalinao
Olivia had been so helpful all through out the process. I am so grateful for her because without her, we wouldnt be able to move on our new flat on time. Despite her busy schedule, she made sure are inquiries were answered. I am so glad to have Leaders as the Letting agent for our new flat because they provide quick services and the team is just wonderful!... Read more
Tenant
19th Apr 2023 (1 year ago)
A SMIRNOVS
Recently we used the Leaders to find our new home. All Leaders employees were friendly, helpful and responsive. Many thanks to Chelsea Stammers?. She was very professional throughout the process. Chelsea kept us up to date and all our questions were answered within a few hours. We would highly recommend the Leaders agency!... Read more
18th Apr 2023 (1 year ago)
A Rajput
Only have good things to say about my time dealing with Leaders (Harlow), was buying a property which took longer then we expected however no fault of leaders, I dealt with both Ryan and Paul who kept me up today through out the process, felt like I was talking to friends more then estate agents. Even throughout difficult times in the sale, both Ryan and Paul where 100% honest with me which is why I stayed in this process, I have now moved into my house and could not be happier, thanking both of you and best wishes in the future.... Read more
Buyer
14th Apr 2023 (1 year ago)
A banerjee
We used leaders to find our new home recently, and they were exceptional. Accommodated all our requests with a smile. Olivia deserves a special mention, she was a star. I wish other estate agents were half as good..!... Read more
12th Apr 2023 (1 year ago)
M Mlambo
I am so grateful for all the support that I got from Leaders. The staff are very professional and also very compassionate. Olivia, Rachel and Kate keep up the good work. I love my new home!... Read more
5th Apr 2023 (1 year ago)
P Mussard
Olivia has an enchanting manor and is very approachable and honest. I would highly recommend her services.... Read more
31st Mar 2023 (1 year ago)
Taniesha
I completed on my first property yesterday. My agent was Clayden who was great! Very responsive and just a really helpful and positive guy. Happy to answer any questions I had through out the process. Leaders were great and I was able to complete very quickly. Great experience buying through leaders!... Read more
Buyer
31st Mar 2023 (1 year ago)
E oliveira
I highly recommend the Leaders team, the service is great, I rented a house and let me tell you that I was already tired of looking for houses that I didn't like, and even for the service, but since I met Leaders I was delighted with the great service and the willingness to help as much as possible, I want to thank Chelsea Stammers who was impeccable from day one, helped me to clarify my doubts and was very impeccable in terms of document processing! But I also want to thank the team in general they were all very nice, Thank you!... Read more
Tenant
22nd Mar 2023 (1 year ago)
K Matongo
Everyone at Leaders has been very helpful to me from the first day I came to their office up to now. Special thanks to Rachel, Olivia and Tom for being outstanding. The house I got is very nice too... Read more
Tenant
22nd Mar 2023 (1 year ago)
H Metwally
I had one experience with them so far. The process was easier than expected, thanks to their experience. The team is responsive, professional and kind. Special thanks to Olivia, Rachel, and Chelsea for responding to all my questions.... Read more
21st Mar 2023 (1 year ago)
J 2653
Sent online request twice still no call. Called them, no call back. Called again spoke to Olivia who lied to me. Never call you back. Would not rent my property with them as they pick and choose who THEY want as if they own the property.... Read more
Landlord
13th Mar 2023 (1 year ago)
B Philpott
They stop responding to calls and emails as soon as you hand the keys back. Checkout inventory completed the day after keys were handed over, everything was deemed to be fine with no deductions. Still it took them 34 days to process the return of the deposit, with it taking up to another 7 working days to actually receive it in my account. Many calls and emails in-between with no response until I informed them I was starting the complaints process.... Read more
Tenant
20th Jan 2023 (1 year ago)
Andy
I recently sold my property which had some unique lease issues. The whole process took several months. Without a doubt, Paul Andreotti was key to completing this sale. His communication is second to none and he cuts through all of the 'outside noise' and focuses solely on the buyer and sellers needs. He always picks the phone up, shares advice, talks through processes and in my experience was a strong shoulder to lean on at times. Thank you so much Paul! I highly recommend your skills to anyone selling thier property.... Read more
Seller
17th Jan 2023 (1 year ago)
T Jimoh
I had a very good experience with Linda Ozolina of Leaders Letting in Harlow. She is so calm and professional.... Read more
Landlord
18th Nov 2022 (2 years ago)
V Mark
Great... Read more
6th Nov 2022 (2 years ago)
S Harty
Laura at Leaders has been a tremendous asset!!... Read more
3rd Nov 2022 (2 years ago)
A McCartney
Sale of Property - Professional and attentive service, many thanks to Ryan and Paul. Ryan always there to answer questions swiftly.... Read more
Seller
1st Nov 2022 (2 years ago)
T Williams
Great Letting Agency. They are very professional and work in a timely manner. Always available to respond to your questions and they do ensure that your needs are met in your quest for an apartment.... Read more
Tenant
24th Oct 2022 (2 years ago)
B Turner
Very efficient and fantastic service, really happy with the team and polite and helpful would definitely recommend,... Read more
21st Oct 2022 (2 years ago)
M Maximus
Great staff excellent communication lovely people all round... Read more
21st Oct 2022 (2 years ago)
S Sadler
Excellent service and communication and would highly recommend for both renting and selling properties.... Read more
20th Oct 2022 (2 years ago)
S Reid
I have a great experience of leaders and especially Luke who has recently inspected my property. He is an asset to this company and is he respectful, knowledgeable and willing to help.... Read more
Landlord
19th Oct 2022 (2 years ago)
W Bailey
Having just purchased a property through Leaders in Harlow, I would have no hesitation in recommending the team. Our initial contact was with Ryan and Clayden who provided a professional service with the personal touch. In the final stages, Paul picked up our case as there were some hiccups in the chain which caused unnecessary delays. With sheer determination and superb communication with solicitors, vendors, letting agents and estate agents, Paul rapidly and calmly resolved the issue, which led to completion. Heartfelt thanks to all.... Read more
Buyer
15th Sep 2022 (2 years ago)
G singh
No revert or acknowledgement on mail, mis leading , not recommended especially bishop strotford one.... Read more
29th Aug 2022 (2 years ago)
I Omoregie
Swift response, great support and excellent customer service. Will surely recommend them to anyone.... Read more
19th Aug 2022 (2 years ago)
K Merrill
Outstanding service from all members of the letting team, such a lovely and passionate team!
Special mention to Olivia and Rachel! ????... Read more
9th Aug 2022 (2 years ago)
T Pereira
Rachel was a very helpful lady, promptly organized a viewing of an excellent property and she was very nice, very polite and answered all our questions and doubts. I definitely recommend her.
Teresa... Read more
7th Jul 2022 (2 years ago)
V Ion
The team in the sales department is very helpful, I recommend it with confidence... Read more
27th Jun 2022 (2 years ago)
J Wilson
Thank you Leaders for all of your support and hard work during our house sale. Especially to Ryan for keeping the chain intact as we hit unforseen bumps along the way. We are both very grateful for your commitment resulting in us now living in our dream home. Thank you Leaders!... Read more
25th Jun 2022 (2 years ago)
T Everett
Leaders Letting & Estate Agents Harlow have always provided a first class service. I have found their team highly efficient and very user friendly. They Any issues have always been swiftly resolved in a professional manner and always willing to go above and beyond. I would certainly recommend them.... Read more
9th Jun 2022 (2 years ago)
N Radia
Leaders were excellent from start to finish. Joe communicated and kept us updated all the way through and I would definitely recommend them above all others.... Read more
6th Jun 2022 (2 years ago)
E Blakey
Don't want to help... Read more
27th May 2022 (2 years ago)
M Anonymous
Not helpful with people's needs... Read more
27th May 2022 (2 years ago)
G Dulaityte
Team Leader Lee Surtees was my point of contact with my tenancy. Was a plessure to be his last client.
Many Thanks Lee... Read more
Tenant
27th May 2022 (2 years ago)
L White
Amazing team helped us move into a rented property with ease and without stress. Big thanks to Olivia at the Harlow branch for her amazing work getting us settled.... Read more
Tenant
19th May 2022 (2 years ago)
L Andrei
My first time renting in Uk ! Thank you Leaders (Harlow Branch) for the way you help me to achive my goal ! Nice and polite people ! Wish you the best !... Read more
Tenant
18th May 2022 (2 years ago)
G Junejo
Very Happy with leaders .Amazing service .Great people .... Read more
17th May 2022 (2 years ago)
G Muni
As a tenant I don't recommend them. They just represent landlords in every aspect and I went through a horrible service.
Most of the agents are rude and all their paper work is to protect the Landlord. Incase of dispute and non agreements they will side with the landlord.
Also for property I lived they were not responsible for the maintenance of the house , imagine a situation of water leak, or no heating you would be at mercy of the landlord, who may fix or not and these agents will not be responsible.
Worst thing could be you get a landlord who is a cheap DIYer and fix your house with cheap products.... Read more
Tenant
16th May 2022 (2 years ago)
C Colletin
I have been a tenant for a few years with Guardian, now Leaders as the agent. They have always been prompt in liaising with the landlord and getting issues resolved. Highly recommended.... Read more
Tenant
29th Apr 2022 (2 years ago)
A Brett
A very professional and efficient team of Staff who deal with issues in a timely and professional way. The service they provide is considerate to both Landlord and Tenant and are fair but always professional in their approach. Would recommended Leaders over any other Agent for letting and Property Management.... Read more
Landlord
21st Apr 2022 (2 years ago)
S Ayliffe
We have used couple of other agencies during the 14 years but I must say there is no comparison to the professionalism and the highest quality of service we have received from Leaders in Harlow. Thank you guys. It’s been a relaxed and hassle free year for the first time. Well done - very professional and impeccable service. We have no hesitation of recommending them.... Read more
12th Apr 2022 (2 years ago)
I am delighted with Leaders services, especially that of Tom who is a senior letting negotiator, he is very professional, friendly and always helpful. I would definitely recommend Leaders Harlow for letting and/or sales of properties.... Read more
Tenant
8th Apr 2022 (2 years ago)
N Owen
Leaders are fantastic. Always very responsive in a timely manner and so helpful. I always know that they have my best interests at heart and all the while ensuring the comfort and safety of my tenant.
Special mention to Gemma and Layla having to put up with me.... Read more
Landlord
8th Apr 2022 (2 years ago)
H Gulasova
I just wanted to say big thank you to Layla for always helping out and supporting me with any issues arising with the property that I am currently renting. Thank you Helena... Read more
Tenant
4th Apr 2022 (2 years ago)
D Davies
Linda was super helpful and friendly. Never had any issues and everything is very professional... Read more
22nd Mar 2022 (2 years ago)
S Sheffield
I am very happy with Leaders service, particularly that of Gemmas, would definitely recommend their services to other landlords in the area and beyond.... Read more
Landlord
21st Mar 2022 (2 years ago)
M Morris
Leaders are a friendly and professional company willing to help you with any problems you may have would highly recommend them whether buying or letting a property... Read more
21st Mar 2022 (2 years ago)
H Doney
Leaders are a friendly and professional company willing to help their customers in their property needs. Would recommend them whether buying or renting a property.... Read more
21st Mar 2022 (2 years ago)
L Susan
Would recommend Leaders to everyone... My journey with them has been a smooth sail. Would especially recommend Dempsey for her tremendous help for each and everything.. She is so quick to all of ur questions and is very helpful and reachable...... Read more
20th Mar 2022 (2 years ago)
J cookson
I am a landlord with Leaders and I would like to thank Layla who has just successfully dealt with a very difficult, sensitive and unfortunate situation involving a tenant who has been with me for a few years. Layla went above and beyond the call of duty, nothing was too much trouble. She managed the situation with great skill and care, advising me of the way forward whilst considering the needs of both myself and the tenant. You couldn’t wish for any more and I am very grateful for Layla’s true dedication to getting a good outcome for the tenant and myself. Thankyou Layla.... Read more
Landlord
11th Mar 2022 (2 years ago)
R Thimpson
I’ve had a fantastic experience with leaders especially every dealing with Olivia :)... Read more
4th Mar 2022 (2 years ago)
J Ukorebi
Superb Service from Joe at leaders.... Read more
3rd Feb 2022 (2 years ago)
B UKOREBI
Professional and impeccable service. Joe Skeels, the Senior Lettings Negotiator handled my transaction (Letting a 2 bedroom Maisonette) from start to finish and he was always there to pick up my many calls and answer all the questions i had. I’d definitely recommend Leaders for all things housing. ????????... Read more
Landlord
3rd Feb 2022 (2 years ago)
E John
I recommend Leaders , they have a good team to help us for letting . I am a tenant, around two years now , got house through Leaders .Also , I recommended many of my friends to Leaders . Special Thanks to Linda for your dedicated work and responsibilities….... Read more
Tenant
27th Jan 2022 (2 years ago)
T Akinwale
Leaders have just succeeded in getting me a good apartment to live.
A great team of responsible and responsive guys. Services are topnotch at Leaders.
Overall, I am so happy with Leaders.... Read more
1st Dec 2021 (3 years ago)
J Walker
Cant praise the guys too highly, Lee went the extra mile to get some problems sorted for me.
Above and beyond.
Well done Leaders... Read more
24th Nov 2021 (3 years ago)
M Blake
Myself and my fiancée have just rented our first property with leaders and from the get go the team was a pleasure to deal with. We mainly dealt with Joe who couldn’t do enough for us to make our experience as easy as it could be and any questions we had along the way he was on hand anytime to assist for which we were very grateful for. We will definitely be recommending Leaders Harlow to anyone we speak to and we will be using them in the future.... Read more
Tenant
24th Nov 2021 (3 years ago)
P Gillanders
Waiting to hear back from them... Read more
16th Oct 2021 (3 years ago)
J OBrien
Good letting agent, professional and prompt... Read more
12th Oct 2021 (3 years ago)
S John
The Harlow team has been managing my properties since 2006 and "if it's not broken, don't fix it". Over the years they have provided excellent service for my tenants and me. Always on hand to provide advice where needed. They are indeed a professional team and I look forward to many more years with them. Thank you.... Read more
Landlord
10th Oct 2021 (3 years ago)
M Brett
Very friendly team, never feel bad giving them a call 100 times a day. You feel welcomed and they want to help. Would definitely recommend... Read more
1st Oct 2021 (3 years ago)
J Mathews
I am delighted with the service Leaders provided me from the start of tenacy till the end. I will definitely recommend Leaders Harlow team to everyone in need. Cheers!... Read more
Tenant
28th Sep 2021 (3 years ago)
R Giuliano
Lee was very helpful from the beginning of the tenancy to the rather rocky end of tenancy. He managed to negotiate with a difficult landlord to ensure a fair outcome for both parties and was extremely patient!... Read more
Tenant
24th Sep 2021 (3 years ago)
L kara
Lee was so helpful! Many thanks :)... Read more
22nd Sep 2021 (3 years ago)
A Stott.
top marks rented with leaders guardian for 3 years service is great... Read more
Tenant
15th Sep 2021 (3 years ago)
M Davies
We've been renting a property through leaders for a few years now and have had no issues. Always helpful and always communicating well.... Read more
Tenant
8th Sep 2021 (3 years ago)
S Willan
I am a landlord and Guardian/Leaders have acted as my agent for well over 10 years and they have been most helpful and professional at all times. Recently my contact has been with Olivia who has been a great help in sorting out a few problems with my tenants including a flood.... Read more
Landlord
1st Sep 2021 (3 years ago)
M Lattimore
As landlords we have been more than happy with the service of Leaders, formally Guardian Residential since 2016. In that time we have lived abroad and locally and left the running of the property totally in the capable hands of Dempsey and her team.... Read more
Landlord
23rd Aug 2021 (3 years ago)
D Thomas
We have been a tenant with Leaders (previously Guardian) for a number of years and have been provided an excellent service from every member of staff which are always so incredibly professional... Read more
Tenant
22nd Aug 2021 (3 years ago)
M Ionescu
Very responsive and ???? nice people, I really liked leaders team, they are the best till now????... Read more
21st Aug 2021 (3 years ago)
I ettahery
Very happy with the professional service everyone at Leaders Letting have given me over the years as a landlord.
Dempsey really helped me through the pandemic making the departure of my tenants go nice and smooth.... Read more
Landlord
19th Aug 2021 (3 years ago)
R Hicks
Excellent service from all the staff, knowledgeable and professional, would certainly recommend any landlord to entrust their lettings to Leaders.... Read more
Landlord
19th Aug 2021 (3 years ago)
L Asante
I have been renting with Leaders, formerly Guardian for a year now and the team is great. My initial move-in was with Rachel and she was amazing; very professional.They have always responded timely and professionally to my concerns, especially Dempsey; who was in charge of my change of tenancy process. The process took quite a while but she kept me updated throughout. Her hard work, patience, responsiveness and exceptional listening attribute is very much appreciated by me.... Read more
Tenant
19th Aug 2021 (3 years ago)
H Day
Professional and friendly service as always from the team. Thank you.... Read more
19th Aug 2021 (3 years ago)
A Fota
Recommend
The Leaders Team are very helpful and professional in letting business.
Gemma, Laura and all Team included Landlord are the best.
Good communication and very quick response related at maintenance services.
Thank you.... Read more
Landlord
15th Aug 2021 (3 years ago)
C Walker
Always very efficient, helpful and friendly when dealing with me and whatever problem I had as a tenant. Would not hesitate to recommend them.... Read more
Tenant
12th Aug 2021 (3 years ago)
Liv
As landlords we've been very impressed with the service we've received with Leaders Harlow (previously Guardian) since joining up in Spring 2021.
Our initial interactions with Rachel were informative and professional. She made us feel comfortable and confident with the service they would provide. They helped us market and let the property efficiently and answered questions we had as first time landlords.
I've found the portal to be a user friendly and information platform so far. Also Dempsey has been particularly helpful in dealing with queries and we've never had to wait for a response or update.
Very happy so far and would highly recommend their services to anyone considering dealing with them.... Read more
Landlord
30th Jul 2021 (3 years ago)
K Chui
Good longstanding and valued service. Easy to deal with and friendly!... Read more
30th Jul 2021 (3 years ago)
B McAlpin
Leaders Harlow Branch provided a professional service. They were very efficient, quite effective and accessible throughout. A branch with quite a dynamic team. Thanks to Joe S, Laura T, Olivia J and all the other members that I interacted with.... Read more
27th Jul 2021 (3 years ago)
Selva
The support offered during the COVID pandemic to me was out standing. The staffs are excellent in communications and they know what they are exactly doing. Laura,Layla and Rachel helped us to overcome the financial issues during the pandemic.... Read more
27th Jul 2021 (3 years ago)
L Newhouse
Everyone in the Harlow office has been really great, so professional and helpful, with special mentions to Gemma, Layla and Dempsey. They are so helpful with any query. Their expertise and knowledge they provide for Landlords is invaluable. I couldn't think of a better agency.... Read more
Landlord
26th Jul 2021 (3 years ago)
J Cooper
Staff always helpful , very happy with their service... Read more
26th Jul 2021 (3 years ago)
S Hancock
I have had the services of the staff at Guardian Residential, which is now Leaders, for over 20 years. They are by far the best team for landlords in the Harlow area. All the staff are efficient and helpful, but special mention for Layla, Gemma and Laura.... Read more
Landlord
24th Jul 2021 (3 years ago)
I Givi
Thank you Laura,Dempsey,Layla,Gremma,Olivia for your good service, you're an excellent team, especially Laura who I've known about 11 years. She always does her job professionaly and on time.... Read more
23rd Jul 2021 (3 years ago)
P Fraser
My wife and I have 11 properties with Leaders of Harlow (previously Guardian Residential Lettings & Sales Ltd) who we have worked with for over 7 years now and we would not work with any other letting agent !
We have always found their well-established, experienced team to be extremely professional and thorough in vetting potential tenants for us and both front office and back office staff have always provided advice and support throughout the tenancies should any issues with tenants arise.
Their rates are very competitive and we feel we have built up a really good relationship with Leaders who we will always return to to find us new tenants.
They have a recommended team of excellent contractors such as Gas Safe Registered engineers, electricians, carpet fitters and repair men who Leaders themselves use and we also use them to look after all our properties.... Read more
Landlord
23rd Jul 2021 (3 years ago)
A Smith
I have been private renting for some time and been with quite a few different Estate agents with different issues.
I have been with (Guardian) now Leader's for 7 years and found they are very helpful and professional and always been easy to talk to and quick to rectify any issues.
I would highly recommend... Read more
Tenant
21st Jul 2021 (3 years ago)
K Gifford
We rented through Gaurdian for several years up till last year.. we had some issues over the years but Dempsey was always a pleasure to deal with and went above and beyond to help.. she was always polite friendly helpful and stayed professional ????... Read more
Tenant
21st Jul 2021 (3 years ago)
L Cargill
I have been a tenant with Leaders (previously Guardian) for the past 13 years and I cannot fault the service I have been provided with as each and every member of staff have always been so incredibly professional.. Dempsy ,Laura,Gemma ,Layla are always so helpful and friendly and apart of a fantastic team...
Can't fault them at all ...... Read more
Tenant
21st Jul 2021 (3 years ago)
A k
Professional service and good communication while dealing with the queries. follow up till it the matter resolves.
Rachel & Dempsey doing great work. (Landlords you are in safe hands)... Read more
Landlord
21st Jul 2021 (3 years ago)
T Twist
Rented my house with Dempsey, couldn’t of asked for better service and professionalism. The whole experience was smooth. Would definitely recommend Dempsey and her team. Thanks for such an exceptional service.... Read more
Landlord
21st Jul 2021 (3 years ago)
J Miller
Leaders rental and management team in Harlow are the best in the business. I've worked with them for 25 years and they've never put a foot wrong!... Read more
Landlord
21st Jul 2021 (3 years ago)
K McGrath
Many thanks to Olivia for her support. She has been unfailingly helpful, reliable and competent in all our dealings with her.... Read more
19th Jul 2021 (3 years ago)
D Curtis
I have been working with Leaders (previously Guardian for 16 years, starting as an accidental landlord and with their help and guidance progressing to a portfolio landlord.
The team work extremely hard for both tenants and landlords alike providing quality homes at affordable prices, a perfect combination.
Many thanks for all your support.... Read more
Landlord
16th Jul 2021 (3 years ago)
J Rocca
Can't fault the team at all! - professionally dealt with every issue I've thrown at them as a tenant. Very responsive and supportive especially with the difficulties of covid. Highly reccomend!... Read more
Tenant
16th Jul 2021 (3 years ago)
N Richman
Having dealt with this branch for over 20 years I have experienced nothing but polite attention, professionalism and excellent customer care. Gemma and her team are excellent.... Read more
16th Jul 2021 (3 years ago)
M Farkas
Very professional team. Quick respond ,correct and caring, excellent problem solving team. Always Friendly and helpful manner !. Excellent Agency from the beginning. Highly recommended to everyone!... Read more
16th Jul 2021 (3 years ago)
T Makasa
I have been renting via Guardian for the past 4 years. The team have been amazing, from Gemma, Layla, Dempsey and the team. They have always listened to my concerns, and ensured my concerns were addressed.
The transition from Guardian to LEADERS happened seamlessly, further confirming the professionalism of the team.The communications during the transition was very effective, using post, emails etc to ensure everyone was uptodate on the changes.
Now, under Leaders, they still meet the same high standards of service.
I highly recommend them.... Read more
Tenant
16th Jul 2021 (3 years ago)
M Leppard
Leaders staff in the Harlow branch are exceptional. Dempsey shows attention to detail and keeps you updated with progress. Been a happy customer with them for over 20 years.... Read more
16th Jul 2021 (3 years ago)
L Hall
Very professional, and always easy to deal with - the Ronseal of the Lettings market. Over 30 years experience dealing with this team and wouldn’t go anywhere else.... Read more
15th Jul 2021 (3 years ago)
C Jennings
I’ve rented with guardian now Leaders for a few years now and nothing is to much trouble for them, I can’t thank Rachel enough for all her help. By far the best letting agent in Harlow... Read more
Tenant
15th Jul 2021 (3 years ago)
Ray
Honest, hardworking, professional agents.
What else do you need. ????... Read more
15th Jul 2021 (3 years ago)
L seward
In Harlow Leader’s has very helpful professional staff who are quick and professional in their responses. Nothing is too much trouble, and their expertise gives landlords peace of mind... Read more
Landlord
15th Jul 2021 (3 years ago)
adladin
I have been using Guardian (now Leaders) since 1999. They especially Gemma, have looked after both me and my property in Rushes Mead all these years. I would recommend them in a flash if my friends etc needed the service and professional that they always provide. Keep the good work up ????... Read more
Landlord
15th Jul 2021 (3 years ago)
A Vaduva
Demsey and the entire team were great . Thank you, Leaders Harlow. Excellent service!... Read more
15th Jul 2021 (3 years ago)
G Thurgood
We let our property for over 15 years with Guardian (now Leaders) and received first class service. Rachel, Gemma and Layla dealt with any queries in a timely manner and with great professionalism as well as a friendly manner. Have. First class agent.... Read more
Landlord
7th Jun 2021 (3 years ago)
S Mol
I really appreciate the service which I have received since from the beginning.Special thanks to Rachel who is always available to answer all my questions.... Read more
21st May 2021 (3 years ago)
F O
I really appreciate the service I received since the first contact, they really listened my necessity and answer prompt. Thank Rachel for the support and Katie. For sure I will recommend the agency to my friend.... Read more
20th May 2021 (3 years ago)
N Cheek
Leaders were brilliant - we had a few issues with "Lettings Hub" (avoid!) but Rachel was amazing and really did everything she could to help. Renting isn't the smoothest process to go through anyway but would recommend Leaders. We have lovely landlord who were recommend Leaders and to be honest without Rachel we probably would have given up. Thank you!... Read more
Tenant
4th May 2021 (3 years ago)
D d
Extremely unprofessional. Avoid... Read more
1st May 2021 (3 years ago)