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Leaders - Poole

4.8

64 reviews

Opens tomorrow at 9:00am

52 High Street, BH15 1BT

Leaders Poole are an estate agent in Poole. They mainly list properties in BH15, BH2 and BH1. Over the last 6 months, they've listed 37 properties, with 37 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
Sunday Closed

View all details

Leaders - Poole Reviews (64)

Have you used this agent?

E athinarayanan

Highly satisfied with the service provided by Charlie Bowen.... Read more

4th Mar 2024 (8 weeks ago)

I MixingMedia

Great viewing today with Charlie. Organised by Mike. Excellent service and information from leaders, their head and shoulders above the competition and my go-to agent... Read more

17th Jan 2024 (14 weeks ago)

J Haines

Charlie Bowen was great from start to finish with helping us move into our new home. We are not very good at doing things online and he was very patient with us. I would recommend Leaders and Charlie to anyone wanting to find a new home.... Read more

2nd Jan 2024 (16 weeks ago)

K Lawrence

I would not recommend using this estate agent. Before we have even moved in there have been a catalogue of errors including; the property being advertised to us verbally to come with white goods (when this was not the case), wrong monthly rent values (then after being corrected initially, were again increased above what was advertised), clerical errors with taking the first months rent which meant that all the tenancy paperwork had to be redone the day before the tenancy was due to begin, the property being left unlocked after we had been given the keys, urine stains in the bathroom sink and sticky marks on the carpet after it had supposedly been professionally cleaned. Basically we have learnt our lesson in you can not trust anything that is said verbally as they will tell you what you want to hear. Leaders will also not take any action unless you have written proof of what you are asking. Thoroughly disappointed in how they have handled our tenancy and we haven’t even had the keys for 24 hours. To add insult to injury, when moving out they are withholding the final rent overpayment for no reason. Also, do not enter into the 0% deposit scheme that they try to recommend because it doesn’t actually cover any deposit payments that upon moving out.... Read more

25th Nov 2023 (22 weeks ago)

S collingwood

Leaders where very easy to deal with and happy to act where needed and when asked to get our sale through. Very friendly and approachable staff.... Read more

24th Nov 2023 (22 weeks ago)

K Drewry

Left the property almost 6 weeks ago and still haven't had our deposit back from estate agent, despite landlord agreeing to give full deposit back. We have had no communication from leaders as to why they are holding our deposit. Extremely disappointing service for tenants.... Read more

23rd Nov 2023 (22 weeks ago)

C Brown

I wanted to recommend Leaders Poole for their huge help in buying my first flat. Unfortunately the flat Sale did not go to plan through no fault of theirs. There was hidden costs and unfortunately I had to pull out. Michelle and the rest of the team were brilliant, professional the whole way through. She tried her upmost best to help gaining information and went up and beyond on what I would expect an estate agent to do, was transparent throughout and put me at ease throughout what would have been a very stressful time. Communication was instant via email and they were always happy to pick up the phone, even in busy periods. Even after I had lost the flat they still helped out making sure the process ran smoothly and it was delt with compassion from what looked like both sides. If I ever am to sell a property in the future I would Highly recommend Leaders.... Read more

14th Nov 2023 (23 weeks ago)

P Livsey

Second time I have used Leader's letting agents in Quorn. Service was fantastic as usual. Phoebe was my main point of contact, and she made the whole process easyand straightforward. Communication was fantastic. Would highly recommend Leader's and Phoebe in particular. Many Thanks... Read more

3rd Nov 2023 (25 weeks ago)

C Cohen

Extremely helpful and polite.... Read more

25th Sep 2023 (7 mo. ago)

C Harris

We cannot praise Leaders Sales Poole highly enough! Ian, Michelle and the team were professional, helpful and always had their eye on the ball. They were always positive and gave us good advice. What turned into a stressful experience for us was made so much easier with their help and willingness to go the extra mile.... Read more

12th Aug 2023 (8 mo. ago)

L Tooms

We instructed Leaders a few months ago to sell our flat in Bournemouth, and have been really impressed with the service from Leaders in Poole. Michelle was very helpful and easy to communicate with throughout. We have recently decided to rent our property out, but we will not hesitate to get in contact with Leaders again in the future!... Read more

10th Aug 2023 (8 mo. ago)

V Alexander

If we could leave 0 stars we would, worst estate agent we've ever dealt with. Scammed into No Deposit Option, saying the Landlord would not accept the normal deposit option. It was explained that the money we would pay as a monthly fee would count as deposit money over the course of the tenancy. After the tenancy ended we found out that this was not the case. We were also told that there was plumbing for dishwasher and washing machine already done, that some work would happen before we moved in and the place would be professionally cleaned before we picked up the keys. This again was not the case, we had to pay for the plumbing and the Landlord would not reimburse, the state of the house inside was disgustingly filthy, and outside there was a lot of debris, old household items and general rubbish down the side of the house. Only after us chasing them for months via emails and voicemails (with very poor response rate from Leaders, never responding to emails or picking up the phone) they finally sent a cleaner round, but only to clean the extractor fan and to pick up the rubbish outside even later on. So in the meantime we had to sort everything else out at cost to ourselves. On top of this the place was described as being in good condition but dated decorative order, which we were ok with. However we had various leaks due to poor structure and problems with damp and mould. When this was reported instantly by us and through multiple inspections we had via Leaders we again had to chase and chase for responses from property management only to be told the Landlord would not fix the issues yet we had at this point paid £1000's in rent and they would not negotiate with the Landlord on our behalf. After the final inspection we had, the lady from Leaders that came round to do this advised us to complain to the property manager's supervisor, and stated on the inspection report that everything we had raised and reported previously was the Landlord's responsibility to fix and gave us the supervisor's contact details. We followed the inspectors advice, but never received a response from the property manager's supervisor. We were given notice via email less than a week later, again, after being told that the Landlord would not be fixing any of these issues. We managed to find a new home fairly quickly and they refused to let us out of the contract one month early, our complaint was never acknowledged or dealt with but the property manager then started emailing us multiple times a week for a forwarding address. Upon leaving, we had to get the property professionally cleaned, costing us £500, even though the property was in a dire state when we moved in (shown in check in report with amended photos and comments). Avoid Leaders at all costs.... Read more

1st Aug 2023 (8 mo. ago)

J S

Leaders have given me the best experience I could have hoped for. Through my entire process working with Leaders as a younger person with less experience I felt entirely reassured I had chosen the right Estate agent. Always professional and friendly and happy to answer any question or help me understand the process. The entire office team have been fantastic at all points of the process special thanks to Michelle and Ian.... Read more

21st Jul 2023 (9 mo. ago)

P R

My sincere thanks to the whole sales team at Leaders Poole, but in particular to Michelle who tackled and delivered a notably challenging leasehold property sale / purchase earlier this year. The transaction took several months to complete due to complications, some of which were already known, but others that emerged later in the process. Fortunately Michelle was readily available by 'phone and email, providing project management, expert advice and relentlessly chasing the solicitors and other parties for updates. I have no doubt that the purchase would not have been successfully concluded were it not for Leaders' proactive approach throughout - I speak as someone who paid a heavy price both in terms of time and money on a previous intended property purchase that fell-through in-part due to the comparatively poor service by the other estate agent dealing with it. It proved to me that when things become complicated you need professionals involved with the experience and motivation to get stuck-in and drive matters forward. Leaders delivered this in droves throughout with a smile along the way. Highly recommended. Thank you.... Read more

25th Jun 2023 (10 mo. ago)

J Sandon-Allum

I have used leaders now for many years and they have always been very good and proactive, however over my recent dealings, I feel that I must give Holly Blackley particular praise in helping to resolve our recent tenant issue. She was outstanding and provided the very best attention to detail. She truly is a major asset to Leaders.... Read more

14th Jun 2023 (10 mo. ago)

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Leaders - Portsmouth 40.43 mi away

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.