Great job and customer service... Read more
Seller
16th Dec 2024 (9 weeks ago)
I can't Express my gratitude enough to Leaders for the assistant rendered to my family for the beautiful house,most especially Sarah Dalziel,you're one in a million, thanks for all you've done.... Read more
Tenant
20th Nov 2024 (13 weeks ago)

This wasn't my first experience with Leaders Portsmouth branch. I remember back in 2020, I could not find any flaw in their services. This time around, they are still the best Lettings Agency I could recommend in the city. My partner and I had to make the very expensive decision to move again after being in our rented flat for only 1 year. We were fortunate enough to have Joe Mayle as our Lettings Consultant. He was able to show us a lovely and modern property on the same day that we called to enquire of availability. Joe was superb and was an absolute key to making this move less stressful. As me and my partner both work long shifts and odd hours, Joe was very patient and communicated with us every step of the way. And even on his day off, his colleagues in the office would accommodate us and make sure we have submitted all the required paperwork on time. The whole Leaders Portsmouth team have all been so good. Its been a few weeks now, and we have slowly settled in. Thank you again. We will definitely take good care of this new home.... Read more
Tenant
14th Nov 2024 (13 weeks ago)
P Stenning
I recently sold one of our rental properties through Leaders, which prior to this, had been managed by their rental department under Louise Martin-Kent. Her handling of the transition, particularly immediately before Completion, was outstanding.
Her proactive approach, along with a high level of efficiency, created one of the smoothest transitions we've had. She was absolutely, the right person in the right place at the right time.
This is Estate Management at its very best.
Phil Stenning
(Landlord for 35+ years)... Read more
Seller
23rd Oct 2024 (17 weeks ago)
B Mcpherson
Rented a house with leaders Sarah was lovely , and helped with everything... Read more
Tenant
16th Oct 2024 (18 weeks ago)
M Rico
Rob was really amazing, helped us through the whole application process, everything was fast paced and everything was ready after a week it was brilliant... Read more
4th Oct 2024 (19 weeks ago)
teiakimizu
Was nervously finding our new home in Portsmouth... But with Joe's help we finally find it. Joe was very helpful, and was quick and clear to reply to our enquiries. We want to thank him so much.... Read more
17th Sep 2024 (22 weeks ago)
N Bure
We got a lot of help from Sarah who helped our move into a property. She was always available to offer advise and attended to our concerns in good time... Read more
Tenant
16th Sep 2024 (22 weeks ago)
W Spiller
I don't normally leave reviews but I had to give a review about Leaders in Portsmouth. They were so helpful and easy going. Joe Mayle was who helped us find our place were renting now and he was brilliant. Always there to help, I could ring up with any query and he would always go out his way to help. Once we moved in it got passed over to Yvonne in property management and she is brilliant too...I highly recommend Leaders and just ask for Joe ????... Read more
Tenant
16th Sep 2024 (22 weeks ago)
M mendoza
Sarah has been very helpful with every step.... Read more
16th Sep 2024 (22 weeks ago)
A Adebajo-Olowa
Leaders have a good service delivery and will surely give you what you want so you can engage them because gave me what I wanted.... Read more
13th Sep 2024 (22 weeks ago)
K Elkady

I would advise caution when dealing with this company.
Unfortunately, this has been the worst letting agency I’ve dealt with at the end of tenacity. I was charged £96 for "missing" cushion buttons that were actually present.
Despite providing evidence, my complaint was ignored. Multiple requests to recheck the buttons, which would have resolved the issue, were dismissed. I had to rely on the current tenant to prove the buttons were there.
It's disappointing that I even then, was asked to pay for non-existent damage, and my attempts to escalate the issue led to no action being taken. I had to pay it at the end!
Update after customer services reply: Thank you for your response. I have forwarded the relevant details to this email as requested.
I would like to bring to your attention this issue I have previously raised and shared to the email attached, but unfortunately the issue has not been resolved.
Despite providing your team with evidence at that time, including photos showing that the cushions were not missing and were in perfect condition, I was still asked to pay £96 for the supposed "missing" cushions. I was informed that nothing could be done, and I will have to pay (for a non-existing damage)!.
I have now forwarded this email again in the hope that this matter will be reviewed and handled differently this time.
Thank you for your attention to this issue.
UPDATE after 2 weeks from sending the required info as requested and I heard nothing yet sop far;
I sent all the required information over two weeks ago, yet I’ve received no follow-up or response, which is quite concerning.
Please take care when dealing with this company.... Read more
Landlord
10th Sep 2024 (23 weeks ago)
M Ubam
I had a positive experience 2years ago in my previous rent with Leaders lettings. With that experience, I have to approach the team again which was even a better positive one this time around. Sarah and the team members at Leaders Portsmouth were so nice and friendly, ready to explain and answer any question I raised concerning my rent. I'll recommend you to anyone in need of property to rent.... Read more
Tenant
2nd Sep 2024 (24 weeks ago)
V Panchi
Leaders agency helps me to find out a new home and they are very honest, happy to clarify all the doubts.... Read more
31st Aug 2024 (24 weeks ago)
C Cole
Awful experience! Staff worked out incorrectly how much rent was daily including NDO. This resulting in issues with keeping the account up to date. When I called to try resolve this the staff were rude. Reported no heating several times and this was never resolved. I was heavily pregnant with no heating and then had a newborn in the property with no heating (winter 2023). I will never recommend such a terrible company and highly suggest if you’re looking for properties to stay clear of leaders. Cannot express the upset and stress they caused me during what is suppose to be such an important time in my life.... Read more
Tenant
20th Aug 2024 (5 mo. ago)
A masedza
I am having excellent experience settling in our new home with Shannon Patterson being our property manger from leaders Portsmouth very friendly, helpful and attending to issues accordingly.... Read more
Tenant
8th Aug 2024 (6 mo. ago)
A Varanat
Joesph Mayle, the trainee lettings consultant, kept me up to date throughout the entire procedure and helped the move transition seemlessly.... Read more
Tenant
7th Aug 2024 (6 mo. ago)
I GFX
Thanks to Rob and the Team, for their patience and answering all the questions i have had so far in my moving in process!
~Tyler... Read more
R r3V3Ng3
A very bad estate agents. They use and have been using high pressure sales tactics and coercive control over several decades. Nobody trusts them in this area. Be aware of these very corrupt practises by these rogue estate agents.
They also persistently broke COVID rules as well during the COVID pandemic. No thank you for the response. I have been totally put off from the very bad service and I would never accept your apology for such a tragic unforgiveable irreparable harm you have already done.... Read more
29th Jul 2024 (6 mo. ago)
K W
Buying and selling properties can be a stressful and daunting task, but having the right person to assist you can make all the difference. In my experience, I highly recommend Kelsie from the sale team at Leaders Estate Agent. I admire her sense of responsibility and competence in managing property viewings seamlessly and promptly following up with feedback.
Kelsie is always willing to answer any questions and patiently address any concerns, even if she is repeated multiple times. Her professionalism and dedication to providing excellent customer service truly stand out. For those who are new to the real estate market, I wholeheartedly recommend Kelsie as she can guide you through the process with ease and efficiency.... Read more
Seller
25th Jul 2024 (6 mo. ago)
T Binding
Fantastic experience with trying to locate our new family home. Sarah was fantastic and did everything she could to help us out. Great service.... Read more
15th Jul 2024 (7 mo. ago)
N Asare
Great company fast communication from Sarah. She helped a lot .The house too is very big. Has a huge kitchen 3 bathrooms which is over enough.... Read more
Tenant
15th Jul 2024 (7 mo. ago)
S Kehayov
Morgan at Leaders Letting & Estate agents have been very helpful at all times to move in the new place. Great Agent and
Service provider.
Danielle Pearce was our property manager. She is very nice and very helpful kind lady.... Read more
Tenant
20th Jun 2024 (7 mo. ago)
R Velinova
Very nice and kind and helpful people :) Danielle Pearce was our property manager. She is very nice all the time, when we needed her help. Thank you.... Read more
20th Jun 2024 (7 mo. ago)
M Mangwiro
I am very please with the service rendered. I needed a rental property imminently and I was able to get from viewing to move in within a week.
The turnaround and responsiveness was amazing and testament to the hard work carried out by the agents.... Read more
Tenant
10th Jun 2024 (8 mo. ago)
A Al-Hassan
We had a great experience with this wonderful team. Our initial viewing experience was great and we were particularly impressed with the speed of feedback regarding outcome of our viewing. Other processing went smooth with continued support by this amazing team. We have moved in to our new property and are pleased with the experience we had all along. Kudos to Team Sarah!... Read more
Tenant
18th May 2024 (8 mo. ago)
D Adekoya
They are so professional and caring, their hospitality is top-notch. I recommend... Read more
14th May 2024 (9 mo. ago)
N Adenike
So far I give Leaders letting and Estate agents, Portsmouth a 5 star rating. Very responsive and always ready to help. Hope they will keep it up.... Read more
Landlord
13th May 2024 (9 mo. ago)
Z Kurd
I have visited to this agent twice there is one lady is there name is Evan she is really nice person and helped me what I have been looking for 10/10 thanks... Read more
10th May 2024 (9 mo. ago)
E Cooper
Excellent service, they were all very helpful and made sure I understood what was happening every step of the way. Any questions I had were answered in a timely manner. A* 10/10... Read more
A DODGER
Definitely the best service and staff friendly... Read more
N Sarwar
Great letting agency in Portsmouth United Kingdom with Friendly and very cooperative staff member.... Read more
29th Apr 2024 (9 mo. ago)
E Zidah
I recently rented a property. Rob was the agent we met who took us through all we needed to know and I must say, he was available to answer any further questions asked. The remaining team were also available to help when needed. Their customer service exceeded my expectations. From the initial inquiry to signing the agreement, their team was professional, attentive, and always available to address any concerns.What stood out to me the most was their proactive approach to ensuring everything ran smoothly. They are reliable and was on time regarding our move in date. Overall, I highly recommend Leaders for their exceptional customer service and dedication to their work.... Read more
Tenant
23rd Apr 2024 (9 mo. ago)
I Abeckservices
Great service from Leaders Shannon has always been particularly helpful and always has the answers to the questions we have and is always polite and efficient.
- ABeck Team... Read more
15th Apr 2024 (10 mo. ago)
N Pinnock
I have just switched over from a different estate agent to rent my flat out with Leaders Portsmouth. I wish I had done it years ago. Annie, Rob and the team have made it extremely easy for both myself and the new tenant. Helpful and professional on all levels, thanks very much.... Read more
Landlord
3rd Apr 2024 (10 mo. ago)
T DINH
I had a great time renting an apartment with the Leaders Portsmouth. I receive excellent assistance from Rosie Pullen (Lettings Consultant) and Robert Comerford (Senior Lettings Consultant). They are professional and responsible. All processes went well and were stress-free. I strongly recommend Leaders Portsmouth to anybody searching for an excellent rental experience in Portsmouth.
Thank you for helping to make my move-in went smoothly.... Read more
Tenant
2nd Apr 2024 (10 mo. ago)
D Holdsworth
Carry out some work for the office on a regular basis. Everything is always prepared and ready for my days work and well organised and planned which makes my day run smoothly.... Read more
29th Mar 2024 (10 mo. ago)
thing185
Annie and the Leaders team as a whole have been pretty great in helping me let my property. There was a minor hiccup in communication which is the only reason this review isn't 5 stars but that was swiftly resolved and all other interactions have been fantastic.... Read more
Landlord
28th Mar 2024 (10 mo. ago)
P Crabtree
I have found Leigh to be very efficient in managing my properties. Problems are normally resolved quickly which is what I require in a management company. The whole team at Portsmouth under Annie run a professional office.... Read more
Landlord
28th Mar 2024 (10 mo. ago)
J Cornick
I have been with Leaders Portsmouth NorthEnd branch since 1999 and have 4 properties rented through them .I have found the staff extremely professional and helpful especially my current Property Manager Lee Dawes she always goes out of her way to resolve any problems that happen from time to to time .A special thanks to Annie to the Lettings Manager.
Regards John Cornick... Read more
Landlord
26th Mar 2024 (10 mo. ago)
L Brown
Shannon Patterson is a pleasure to work with. She always pays my invoices quickly and has provided me with plenty of work over the past few months. She is very professional and friendly... Read more
26th Mar 2024 (10 mo. ago)
J Worley
We had nightmare with fox and sons with our last rented property and we were very cautious of our next estate agents, but leaders have been amazing with everything and really helpful start to finish, Rosie was fantastic and had very quick responses for us.
Thank you for all your help!... Read more
Tenant
21st Mar 2024 (10 mo. ago)
S May
Louise MK has been my property manager for a fair few years now, looking after 2 properties I have in Portsmouth. She is a pleasure to work with, super quick at getting back to me and understands how important it is to put the tenants first. Cannot fault the work she does!... Read more
Landlord
20th Mar 2024 (10 mo. ago)
F Nyatika
The process of us moving to our new home was soo seamless. Much appreciation to the team... Read more
19th Mar 2024 (10 mo. ago)
L Moraa
Very organised and available they will attend to you whenever you call... Read more
19th Mar 2024 (10 mo. ago)
T Hooper
I have been renting property through Leaders for over 20 years and have always found them to be very professional.
I specifically want to comment on my Property Manager Yvonne who over the years has really gone above and beyond to help with any issues that have arisen. She has always acted quickly and with good overall knowledge on how to handle different situations.
I look forward to growing my portfolio and I am sure Leaders will be part of this.... Read more
Landlord
17th Mar 2024 (10 mo. ago)
L Beady
I've used 3 different letting agents over the years but Yvonne in North End is by far the best. Responds to communications and keeps in touch.... Read more
Landlord
16th Mar 2024 (10 mo. ago)
J Hills
Harvey has been doing our inspections since we have been on this premises and he is always friendly and respectful. Have had good experiences with Leaders and have no complaints.... Read more
15th Mar 2024 (11 mo. ago)
S sheriff
I had a good experience with leaders letting agents and the process was very smooth and effective communication, prompt responsiveness, thorough understanding of my needs, and a proactive approach to finding suitable properties. A positive experience, and professionalism throughout the entire process, and also thanks to Robert Comerford who makes everything easy for me.... Read more
Tenant
14th Mar 2024 (11 mo. ago)
D Spencer
Thank-you to Michael and his colleagues for their patience in my house purchase and for being pro active in keeping me upto date with the progress..well done to you all x... Read more
Buyer
14th Mar 2024 (11 mo. ago)
M Savage
I'm an 'accidental' Landlord and eternally grateful to Zoe for being so well organised. I'm terrible with managing paperwork and all that sort of thing...so glad She's got me covered.... Read more
Landlord
14th Mar 2024 (11 mo. ago)
K sellwood
Zoe offers a friendly and professional services and is invaluable in her support in dealing with all tenancy related issues. She answers all queries promptly and solves any maintenance issues that arise. Thanks to Zoe's helpful and proactive attitude to managing my properties any issues are solved quickly and efficiently making the process stress free.... Read more
Landlord
13th Mar 2024 (11 mo. ago)
M Oseni
Sarah did a good job on facilitating the renting process.... Read more
Tenant
11th Mar 2024 (11 mo. ago)
T Ogunfolu
Sarah at Portsmouth Northernd branch made the process smooth and efficient, I must confess you guys are doing a great job.... Read more
11th Mar 2024 (11 mo. ago)
M Toghill
Appalling and incompetent service. I have several properties with different letting agents. Leaders, in Portsmouth, is by far the worst and also by far the most expensive. They continually look for ways to extract more money from landlords. They are dreadful at responding to emails or following up matters in hand. They show incompetence in managing properties.... Read more
Landlord
8th Mar 2024 (11 mo. ago)
T Onisesi
They’re the best and the leader in this business... Read more
7th Mar 2024 (11 mo. ago)
D Hawton
My partner and I took the leap and looked for a home together. Came across a few houses but Leaders was very helpful and came in with excellent timing to show us the home we loved. We were taken away with how lovely it was and how lucky we felt. A massive thank you to Rob and the team, as well as Annie and Leslie also for their help throughout the application process. I'm excited to be home, and I'm thankful for all the support given throughout the searching process.... Read more
Tenant
6th Mar 2024 (11 mo. ago)
S (ST)

Purchased a house through Leaders a few months ago and although we are very grateful and would not have seen the house without them, working with them was quite disappointing.
Our agent was initially quite good to work with but as we progressed, she would only call or send an email to chase about something with no care about how we were getting on or the process.
She pushed for us to use their inhouse legal services company they work with and the lawyer we had was close to utterly useless! At many times through the process, the Lawyer had no idea what was happening and we would get called by the agent asking questions because the Lawyer was not responding to her emails. In addition, the lawyer would also not respond to emails sent by the buyers solicitor, so this caused a few delays. I would highly recommend avoiding TMT Legal services! They are also much more expensive than other local companies who I assume would do a better job!
The last point is that on the day of exchange, our seller called us to say they had handed the keys in to the estate agent around 3pm, we called Leaders at 4pm as we had not heard anything from them and was told I would here back from my agent shortly. We ended up going in to their office to get the keys because it didn't make sense why we had to wait 2 hours to get the keys to our house. When we arrived, the agent was doing some other bits and it just seems crazy that knowing how big of a day this is for a customer, you wouldn't focus on getting keys to them promptly.... Read more
Buyer
26th Jan 2024 (1 year ago)
K Spencer
Amy has been extremely helpful with my recent house purchase. I would have no issues recommending Amy and her fellow workers at the Portsmouth Northend Branch of Leaders.... Read more
Buyer
24th Jan 2024 (1 year ago)
F Gordo
Worst letting agent ever.
You'll find most of the nice reviews come from the sales team, so dont be fooled.
If you are looking to rent avoid due to property management!
Property management for leaders northend are an absolute disgrace so much so when I left my landlord decided to move to cubic and west as he was fed up too. Just shows there is a real issue there and no one seems to address it.
Countless of calls and promises that my property manager would call back but these never happened. My emails almost never replied to and when I did receive a reply it would be 2 months late.
I had 3 property managers and was never told when they switched around, which made reaching them even worse.
2 to 3 months it was raining in the bathroom... there was no urgency from leaders to fix it and I had to chase them up countless of times with no resolution on sight.
They simply do not care about you.
Avoid at all costs.
Glad I left and do not have to deal with them ever again.... Read more
Tenant
5th Jan 2024 (1 year ago)
Very happy with how leaders worked for my sale. Took a couple of prompts to get the shared ownership side organised but otherwise Amy was great with viewings and Lindsey did everything she could in finalising an offer that suited both myself and the buyer... Read more
Seller
3rd Jan 2024 (1 year ago)
P Jackson
Couldn't have been more helpful, efficient and friendly throughout the process of finding a new property to rent. Would absolutely recommend them.... Read more
Tenant
1st Jan 2024 (1 year ago)
T Krishna
I recently had the pleasure of working with Leaders Portsmouth in our quest for a new home, and the experience was nothing short of exceptional. From the moment we registered, Rosie, our advisor, demonstrated unwavering professionalism and efficiency.
In just two weeks, we successfully transitioned into our new rental home, a testament to the swift and organized approach adopted by Leaders Portsmouth. Throughout the process, Rosie's communication was stellar, ensuring we were well-informed and guided seamlessly through documentation and procedures.
I highly recommend Leaders Portsmouth, especially for their commendable advisor, Rosie, who played a pivotal role in making our relocation a smooth and stress-free journey.... Read more
Tenant
25th Dec 2023 (1 year ago)
G Hart
I spoke to the team in Portsmouth about renting and had some questions, Rosie, Rob and Sarah were very helpful.... Read more
Tenant
20th Dec 2023 (1 year ago)
A Belcher
Annie and her team have been exceptionally helpful and prompt when dealing with our enquiries.... Read more
20th Dec 2023 (1 year ago)
W (SussexPropertyPhotography)
5***** Review
I have worked with Rosie & Annie in the Leaders Lettings for the longer than i remmember, providing photography services to them and the team at the branch.
I find the ENTIRE TEAM to be very professional in dealing with myself and tenants. I also talk to a lot of their tenants and find they are very impressed with the level of advice, service and support they get from the the team especially Rosie.
If you are thinking of renting in the Portsmouth area give Rosie a call or even better pop into the branch for a chat.... Read more
20th Dec 2023 (1 year ago)
A GOMEZ
"Exceptional service from Leaders Letting Agents! Their prompt responses and professional approach made the entire renting process smooth and stress-free. Especially me and my husband is thankful to Rosie Pullen for her outstanding support and dedication and timely response and making our shift to my new home very smooth and happy.????I appreciate their commitment to customer satisfaction. Highly recommend for anyone seeking reliable and efficient property services."... Read more
Tenant
20th Dec 2023 (1 year ago)
B Dragnea
Rosie offered veru good service, I am very impressed! THANK YOU... Read more
20th Dec 2023 (1 year ago)
I Stocks
Annie, really helpful with our enquiry, thank you so much.... Read more
20th Dec 2023 (1 year ago)
A January
I had a very wonderful experience working with Sarah D, in trying to find a place. From the phone calls to viewings and giving answers and explaining all I asked she was just lovely and extremely professional. I'm so grateful, thank you Sarah and I'll definitely be working with Leaders again because of you.... Read more
20th Dec 2023 (1 year ago)
K OBrien
Leaders have been very good finding me some great tenants they seem to know who will fit into my block
Rob in particular has been very good and always fair in any deposit disputes and any issues and being honest with myself and tenants
I would recommend them to other landlords as myself... Read more
Landlord
20th Dec 2023 (1 year ago)
R Smith
Would highly recommend Rob Comerford at Leaders. He made the letting process so easy and worry free. Rob was regularly in contact and kept me updated at every stage. His knowledge and experience in lettings was exemplary and helped me relax throughout what can be a very stressful experience.
Thank you Rob and the team at Leaders!... Read more
Landlord
20th Dec 2023 (1 year ago)
P Jackson
I have worked with Rob in the Leaders Lettings Portsmouth branch for the last 6 years, providing photography services to Rob and the branch.
I find Rob to be very professional in his dealing with myself and tenants. I also talk to a lot of their tenants and find they are very impressed with the level of advice, service and support they get from the Rob.
If you are thinking of renting in the Portsmouth area give Rob a call or even better pop into the branch for a chat.... Read more
20th Dec 2023 (1 year ago)
A Tabigne
They are very accommodating and helpful.... Read more
20th Dec 2023 (1 year ago)
P Pemba
Thank you Robert for your help throughout the Tenancy process.,... Read more
Tenant
20th Dec 2023 (1 year ago)
C Golding
Cannot fault these guys finding me a place to live, especially Sarah! She has been amazing and so patient with me finding the perfect home.... Read more
20th Dec 2023 (1 year ago)
H Hall
Rosie made the process of finding new tenants for our property smooth and straightforward. She was always on hand to explain anything I wasn’t sure about and promptly replied to emails I sent. Great service.... Read more
Landlord
20th Dec 2023 (1 year ago)
S G
Michael and the team were absolute professionals, great service from getting house onto market through to completion. Would absolutely recommend to anyone.... Read more
Seller
16th Dec 2023 (1 year ago)
S Ansell
My experience with Amy Paffey from Leaders was truly exceptional. She possesses an unparalleled attention to detail, provides unwavering support, and is an invaluable asset to your team. I highly recommend requesting Amy's assistance as she consistently exceeds expectations in addressing inquiries. When purchasing my first home through Leaders, I couldn't have asked for a more outstanding Estate Agency and a more exceptional sales representative like Amy. I still recall visiting the branch some time ago and being greeted by a team of incredibly friendly individuals. The process of purchasing your first home is typically seen as a stressful experience, but I personally found it to be quite enjoyable thanks to the reassurance I received throughout the entire process. Thank you!... Read more
Buyer
30th Nov 2023 (1 year ago)
C Ihekwoaba
I am so impressed with the services rendered at Leaders Portsmouth.
More so with Rosie, she assisted in every way. Thanks, dearie.... Read more
15th Nov 2023 (1 year ago)
T Branch
Leaders are a friendly group. And are very persistent with helping you get what you want. I have been very impressed with there service. And I would recommend, to friends, and family.... Read more
15th Nov 2023 (1 year ago)
S foster
Good customer service demonstrating patience & understanding regarding my own work/availability commitments.... Read more
14th Nov 2023 (1 year ago)
P Basit
Everyone is very helpful and understanding, most especially Robert, Annie, and Katie. Despite us being busy at work, they still patiently wait for us and answer all our queries... Read more
9th Nov 2023 (1 year ago)
R Nevado
Great service indeed and very efficient team! Thank you Mr. Rob Comerford and Portsmouth Leaders for helping me out throughout the tenancy application process.... Read more
Tenant
7th Nov 2023 (1 year ago)
T McCarthy
Rosie was really useful at chasing down previous uncooperative estate agents and sorting us into a house. Rob and Zoe have all been really friendly and helpful.... Read more
23rd Oct 2023 (1 year ago)
G 51
I have been extremely impressed with the service offered by Leaders ; they're very prompt and professional when dealing with us or with the tenants and ensuring that we are adhering to regulations. I really wanted to emphasise how great you guys ???????? Many thanks Rob !... Read more
Landlord
19th Oct 2023 (1 year ago)
H marsh
Thank you to Rosie Pullen at Leaders Portsmouth. She quickly arranged a viewing for us in our new property and helped us with any questions we had. If she was not sure herself she would make sure to ask the landlady and get back to us as soon as possible! Great service.... Read more
Tenant
17th Oct 2023 (1 year ago)
E Lewis
All went smoothly. Michael and the team were very helpful at all times. Thank you.... Read more
5th Oct 2023 (1 year ago)
S Wilson
Really helpful and supportive, my sale wasn’t easy or straightforward but they helped me a lot through the process and I would definitely deal with them again.... Read more
Seller
29th Sep 2023 (1 year ago)
N Mintah-Ghansah
Great service by the team. Special thanks to Rob for his support and making the whole process easy. Grateful.... Read more
21st Sep 2023 (1 year ago)
J Antony
We want to especially appreciate Mr Rob Comerford at Leaders Portsmouth branch for his efforts and support rendered right from the first visit to the handing over of the keys of the rental property.
In my experience his dedication and mentality to support the needy is exemplary. I still remember the time I stepped into his office, he welcomed me wholeheartedly and wrote my requirements and checked at the same time in his system about matching houses and gave intimation about the availability. Our third view attempt becomes successful. Moreover, his expertise in documentation requirements is also very appreciable. Definitely, we will recommend Mr Robert and his team to my friends for their rental needs. Once again thank you for the support and kind assistance.... Read more
Tenant
21st Sep 2023 (1 year ago)
R Miah
Thank you Rob for all your help,
Much appreciated... Read more
7th Sep 2023 (1 year ago)
M Costa
Not a good experience…
We were looking for a house to rent but the record they do about us are not the best... the colleague scheduled a visit to the house but as he knew that we were part time we already felt a bit of "contempt"... we didn't like the house because was to dirty, but in the end the estate agent never let us know about any information of final decision, even he didn’t responded to the email that was sent. ( but the other agencies gave always the final decision being a yes or a no we always receive a call or an email from the agencies)
You shouldn't evaluate a person just because he's part time, there is no humanism in this company.... Read more
Tenant
16th Aug 2023 (1 year ago)
E Gatt
Michael and the team at Leaders 'Gunwharf Quays' were excellent. They kept us fully informed at every stage through to a successful sale and completion. Highly recommended.... Read more
Seller
8th Aug 2023 (1 year ago)
K Lavinia
I have been using Leaders for the past 2 weeks.
Olivia was so helpful at the office from start to finish. Every time I had a question about the process she would answer it straight away. Throughout this whole process she has pushed for everything to be done quickly and efficiently.
I'm so grateful for the continued support throughout the process of renting my first place.... Read more
Tenant
4th Aug 2023 (1 year ago)
C davey
Lovely team of people at leaders very friendly helpful and got back to me every time very quick thanks for helping me into my new home :)... Read more
Buyer
2nd Aug 2023 (1 year ago)
P Mercado
We are very thankful to Shannon, Rob and the rest of the Leaders Portsmouth team for being so approachable, responsive and for your amazing service to us.... Read more
2nd Aug 2023 (1 year ago)
J Halsey
Recently sold my house with Leaders Portsmouth, Thanks to Mike and the Team. Had a great experience. Would use Mike again if I ever needed too.... Read more
Seller
2nd Aug 2023 (1 year ago)
J Ajayi
I want to specially appreciate Rob at Leaders Portsmouth branch for your supports and the assistance rendered right from the first contact as we stepped into Leaders Portsmouth branch till we moved in into our rented apartment. Rob, you have and provided us a very excellent customer care services. We could not ask for any more better services. Thank you... Read more
Tenant
1st Aug 2023 (1 year ago)
R Clarke-Yelland
Many thanks to Kelsie Beaver for finding me my forever home down in Portsmouth. Very professional and extremely kind to me. A credit to the company.... Read more
Buyer
21st Jul 2023 (1 year ago)
stefano700
I have enjoyed meeting Kelsie Beever as a great estate agent in Portsmouth, she was professional and very charming, I wish her all the best.... Read more
21st Jul 2023 (1 year ago)
D Gray
Thank you to Rob at Leaders in Portsmouth for all your great help & support with our rental house over the past few weeks after it needed an unexpected spray. Rob has given us great advice and help during this period as well as managing my new incoming tenants. He has remained in close contact throughout and gone beyond the call of duty. I have used the rental team at Leaders over the past few years to find tenants and found them to always be efficient and helpful.... Read more
Landlord
19th Jul 2023 (1 year ago)
K Peter
My experience with Leaders Portsmouth has been nothing short of a fantastic one.
Robert Comerford and his team members have been one of the most responsive and diligent in terms of their relationship with clients. I make bold to say that I will recommend Leaders any day, any time to anyone in need of housing either to rent or buy.
Leaders is in a class of its own... Read more
29th Jun 2023 (1 year ago)
B Smith
The Leaders office in Portsmouth have been extremely helpful in getting me and my family rehoused into a wonderful and very accommodating home, on a short time frame. Rob at the North End office helped us process our application super fast and the other estate agents we were put in contact with were also super helpful, very fast replies via email and phonecall- all very friendly and professional and allowed the stress of moving house to be more enjoyable.... Read more
Tenant
22nd Jun 2023 (1 year ago)
J Brisland
What a wonderful and engaging person Kelsie is!!!
There is nothing that is too much of a problem that Kelsie will not sort out and usually way beyond the call of duty. She is always so cheerful, even in the face of angry and upset clients. Well done Kelsie.... Read more
6th Jun 2023 (1 year ago)
A W
We feel happy during my rental period for 9 months, especially Debbie Nichols as our property manager is always helpful and response to our enquiries and requests promptly. I heard from some of my friends how they feel desperately with their landlord/property agent, so we know we are so lucky to have a responsible and helpful property manager. We are going to renew our rental agreement and one of the key factors for our decision is definitely because we could always get help and service from Debbie. Highly recommended to tenants and landlords.... Read more
Tenant
6th Jun 2023 (1 year ago)
C Greenhouse
I have worked with Chris Love and his team at leaders since 2004 and they have always been my first choice of letting agents. Chris has repeatedly gone above and beyond to ensure everything runs smoothly in my properties/ letting my flats. I highly recommend Leaders and thank them for their years of help and support.... Read more
Landlord
26th May 2023 (1 year ago)
I Lackanovic
Terrible experience! Do not care about tenants at all. My property manager would never reply to my emails, as well as being extremely rude. Stay away from leaders. Especially property manager Yvonne.... Read more
Tenant
11th May 2023 (1 year ago)
Saj
Thank you to Kelsey and Michael for the amazing service. The transaction was very swift and they were always on hand to answer questions. They would return my calls in a timely manner and we are very grateful. Highly recommend!... Read more
1st May 2023 (1 year ago)
M Waters
Such great service from the start. Michael was helpful and came back to me within hours of my enquiry to sell. Natasha was AMAZING. She called me weekly with updates on the sale and was just brilliant to work with. Great experience and I would highly recommend.... Read more
Seller
6th Apr 2023 (1 year ago)
S Sengupta
Very efficient and quick response... Read more
5th Apr 2023 (1 year ago)
M Atoum
I have had a disappointing experience with the Leaders Property Management team in Portsmouth. Although the sales process went smoothly, after moving into the apartment, I reported two critical issues that required urgent attention. Unfortunately, despite my repeated requests over a few months, the management team failed to take any action to resolve the issues.... Read more
Tenant
26th Mar 2023 (1 year ago)
M Hussain
Excellent service????... Read more
28th Feb 2023 (1 year ago)
Jimmy
I don,t usually give reviews but this goes out to two people who took control of our move.A big thumbs up to Natasha and Kelsey at N/ End branch of Leaders Portsmouth.They got matters sorted when things got a bit belly up.Natasha Congrats from The missus and myself on your journey forward you were always ready for my rants and raves.Thankyou both from Jimmy & Irene G.Pompey.... Read more
22nd Feb 2023 (1 year ago)
A Key
Fantastic experience!
Thank you to Chris Love & Rob for being so proactive and helpful.
Couldn't of done it without you!... Read more
13th Feb 2023 (2 years ago)
F osuagwu
It was indeed a pleasant and easy experience. Always ready and available to help and guide me. And very polite and approachable staffs. Thank you so much. You made the process so easy and fast for me.... Read more
28th Jan 2023 (2 years ago)
A SIDNEY
Leaders leads. Top notch service .... Read more
24th Jan 2023 (2 years ago)
K Tate
Olivia and the rest of the lettings team were very helpful and responsive duing my recent move. Made the whole process so much easier compared to previous experieces and always felt well looked after. Thanks so much.... Read more
Tenant
16th Jan 2023 (2 years ago)
C Goss
I have been with Leaders for some years and am always pleased with the service. I have recently had central heating problems at 2 of my properties which were expertly handled by new girl Grace Barwick-great work Grace... Read more
Landlord
6th Jan 2023 (2 years ago)
S Bharti
It has been a very smooth two months period for me in terms of searching and moving in to a property managed by Leaders. We have been in constant contact with Richard Comerford and he has been wonderful in terms of clearing our doubts and providing all the informations. Thanks to him and leaders.... Read more
Tenant
6th Jan 2023 (2 years ago)
M Sharma
Easy and smooth Process .. Thanks Leaders to provide good service... Read more
6th Jan 2023 (2 years ago)
D Osorio
Great and supportive Agents! Specially sir. Jack Hind.... Read more
19th Dec 2022 (2 years ago)
A Ayodele
I have had a wonderful experience so far , you made it easy and stress free . You’re the best... Read more
14th Dec 2022 (2 years ago)
M Audu
Was so impressed with my first meeting with Agent Rob. He was always willing to help and put me through. However, I had some hitches on the way but was later sorted. Am happy with the way it all turned out at the end. Will proudly introduce Leaders letting agent to anyone looking for a property to let. Their promptness, follow up and customer service is something to applaud.... Read more
Landlord
14th Dec 2022 (2 years ago)
J Hall
Excellent service from start to to finish. Callum was professional and knowledgeable.... Read more
10th Dec 2022 (2 years ago)
R Mangaoang
I highly recommend leaders! They are easy to communicate with and the whole process was hassle-free. They made our life easier for me and my wife to move in to the new house in orderly manner.... Read more
Tenant
5th Dec 2022 (2 years ago)
R Suflex
Im getting very desapointed with leaders.
They always find an excuse for every issue you have at home! Its upseting you do report problems and they never get fixed! They always telling that they will chase the landlord or landlord will send someone to our house but nothing happens! But if you miss to pay rent they will be right at your door for sure!
We are not fussy but the problems we are having here can cause healthy problems specialy to our son!
We are with you for about 1 year and 4 month we pay always the rent on time.... we have thing in here that should have been sorted before we got in to the house!... Read more
Tenant
24th Nov 2022 (2 years ago)
M walker
Great customer service from kelsie at leader's, she always goes out her way to call me with properties that are about to go on or have come back, very polite and she has great knowledge on what she is talking about
Thank you kelsie... Read more
18th Nov 2022 (2 years ago)
O Ofili
Very good experience with organised and detailed administration. Dealt with Rob and highly recommend Leaders.... Read more
17th Nov 2022 (2 years ago)
G Dididjon
Letting from leaders has been nothing but joy and relaxation, from viewing to references all have been a smooth experience.. thanks for all the prompt and fast reply to all my inquiries... Read more
Landlord
16th Nov 2022 (2 years ago)
B Whelehan
Great team very helpful and very diligent, I have to say, good listener's to what you're after, can't fault them whatsoever, I highly recommend anyone who wants to rent or purchase to go to Enfields estate agents you will be surprised... Read more
27th Oct 2022 (2 years ago)
T bowen
Excellent service, and Callum went above and beyond, very pleased.... Read more
26th Oct 2022 (2 years ago)
O Bisi
they are bunch of thieves and the organization is setup to extort people . I paid holding fee and didn't move to the property and they couldn't refund and saying no refund policy .thieves including Tess and charley d Portsmouth branch manager kindly beware of them . I am still going to trend this and make sure I spoil their name as they are thieves who extort innocent citizens . Worse and first experience ever of me been scammed in uk ...... Read more
26th Oct 2022 (2 years ago)
J
First time mover with a letting agency and can’t really fault it.
Very much engaging in the entire process and provided helpful guidance throughout. Prompt responses all the way through. With a clear care to the well-being of their customers.
I want to specifically credit Rob, Jack, and Morgan (who’s now left). They’ve been great help and was able to find a property that’s amazing for me and my partner. So many thanks and highly recommend.... Read more
Tenant
18th Oct 2022 (2 years ago)
N Catering
Jack was swift in response and action, efficient, professional and open in his communications and advice in relation to letting the property.
I have absolutely no doubt that whoever deals with this agent will not be disappointed. Thank you Leaders, thank you Jack!!... Read more
Landlord
14th Oct 2022 (2 years ago)
A Computer
Good service, nice support, all most things sortable online. I do recommend.... Read more
22nd Sep 2022 (2 years ago)
D Young
I particularly want to mention the kind help, support and ongoing assistance of Callum Dootson. Nothing has been too much trouble for him and in every aspect he has acted with professionalism. Due to the service he has provided I would be very happy to recommend him to others.... Read more
21st Sep 2022 (2 years ago)
E Newman
This is my first time using leaders and they were absolutely fantastic. Thorough communication from the agent Morgan Page! He helped us throughout the whole process and was very patient and willing to give us all the information help we need! I throughly recommend Leaders they have been an absolute pleasure.... Read more
20th Sep 2022 (2 years ago)
C Cook
I have been dealing with Zoe Smith at Leaders for some time. Zoe always responds quickly and provides me with an efficient and friendly service. I am very happy with the service provided.... Read more
25th Aug 2022 (2 years ago)
H Marley
Callum has made the process of letting my property so stress free. He kept me well informed from start to finish and found us excellent tenants. Can’t recommend highly enough.... Read more
Landlord
23rd Aug 2022 (2 years ago)
J Curley
From the first meeting of Callum, we knew he was the one we wanted to deal with our property.
His kind and friendly manner is out standing.
Always ready to help and sort things out, no matter if it was out of hours, Callum was willing to go out of his way.
We wish him luck in his future and we are sure he will go far.... Read more
18th Aug 2022 (2 years ago)
M F
Having one property to rent and not necessarily understanding all the issues associated with all procedures, I can highly recommend Leaders. The service I have received from Zoe Smith has been outstanding. She is so supportive, approachable and friendly and makes my life so much easier. Thank you for such a great service.... Read more
Landlord
11th Aug 2022 (2 years ago)
Marti
Michael H did a fantastic job in handing the sale of my property in Fratton. Very professional and a pleasure to do business with. He even kept the whole solicitors thing on track. So my 5 stars are for Michael!!... Read more
Seller
11th Aug 2022 (2 years ago)
S Read
Really pleased with the service. Callum ran things brilliantly and provided help and advice throughout listing our property and was very quick to respond to our questions.... Read more
Seller
10th Aug 2022 (2 years ago)
S tephen
Callum went well beyond what would be expected from a letting agent and helped with a difficult handover of multiple properties. Glad to have him (and Leaders) managing them for me.... Read more
Landlord
10th Aug 2022 (2 years ago)
S Rad
Callum and the team were highly professional and on the ball from start to finish... Read more
10th Aug 2022 (2 years ago)
N Priddle
Would just like to thank leaders estate agents for all the hard work especially Kelsie who was absolutely amazing at her job she knew what we was after and found our new special home... Read more
Buyer
29th Jul 2022 (2 years ago)
S muggeridge
Not very good... Read more
18th Jul 2022 (2 years ago)
N Furmedge
Excellent service from Rob and Jack and Mo !
Would only use this estate agent in portsmouth they are excellent ????... Read more
11th Jul 2022 (2 years ago)
Q Chen
Over the past few weeks, from property searching to moving in to a property managed by Leaders recently, we've had fantastic customer service from Leaders. All encounters with staff members at this branch have been very positive. Morgan was very helpful throughout our whole contract signing process. He always ensured our questions were answered efficiently and promptly and kept us informed throughout with updates. It feels like he goes above and beyond to help, even after we’ve moved in recently. He is always very friendly and approachable. We really do appreciate it - thank you very much!... Read more
Tenant
9th Jul 2022 (2 years ago)
R Kirby
Morgan helped us move into a flat within about a month! He was fast and effective, his customer service is the best me and my partner have ever seen, answered everything I needed to know and put my mind ay ease with just about everything and I couldn’t recommend Morgan and Leaders enough! A true credit to the company!... Read more
Tenant
5th Jul 2022 (2 years ago)
W Morris
Our property has been managed by Leaders for many years. We are very thankful to Debbie in particular for the hard work and input she gives. She is very knowledgeable and is always at the end of the phone with a can-do attitude. Thank you Debbie!... Read more
Landlord
29th Jun 2022 (2 years ago)
Coogle585
Great service all round dealt with Rob would highly recommend going with leaders... Read more
24th Jun 2022 (2 years ago)
A Pestana

Update on this review.
The 5* review given below was purely for the lettings team, who are brilliant and attentive to every question and details in regards to the letting at hand.
However, after moving in we get to deal with the property management team and I have to say I've never been so disappointed with a service before. We have lived in this house for a year and I have rung and emailed different times regarding things needing fixing and/or being broken, only to be told that I would be rung back or they would instruct the maintenance to come around. When they did come around and we wanted to show what was wrong they only fixed the 1 thing and left without even giving us a chance to say thank you or show the rest of the issues.
Funny thing is, when the time comes for a rent increase, how promptly they email you and chase after you for agreement!
Feeling really disappointed and sad with Leaders...
?
Our personal experience with Leaders has been one that ran very smoothly. Everything from the first phone call and viewing to the last stage was very professional and helpful. Robert made sure to go the extra mile to get us the property we wanted and so we are very thankful. Having had bad experiences with other letting agents, Leaders' costumer service is AMAZING with thoughtful and charismatic agents. 5* for me.... Read more
Tenant
20th Jun 2022 (2 years ago)
M Elliott
Had a great experience dealing with Callum, he found tenants for our property within a week. He was quick to respond to our questions and kept us informed of the progress throughout. Many thanks!... Read more
Landlord
17th Jun 2022 (2 years ago)
N Rayner
I have been a landlord working with Leaders for nearly 20 years, I can honestly say that Leaders are both fare to the tenants and the landlord, I work with Debbie Nichols from the Waterlooville office who is the property manager that looks after my properties, the Tenants and myself.
-
Debbie is the voice and face of leaders - for the Tenants and myself, she is always fare, professional, efficient, friendly and polite - Its Debbie that makes Leaders stand out and puts Leaders above the competition for service for the Landlord and Tenants.
-
Thank you, Leaders of Waterlooville, and Thank you to Debbie, who always makes you feel special.
-
Nick Rayner.... Read more
Landlord
14th Jun 2022 (2 years ago)
W Barker
Went and saw a property put a offer in and never got back to me,very unprofessional... Read more
14th Jun 2022 (2 years ago)
T Maramba
Would put 0 stars if I could please for the sake of your mental well being AVOID... Read more
10th Jun 2022 (2 years ago)
C Caddamy
Excellent service provided by Rob throughout... Read more
6th Jun 2022 (2 years ago)
P PT/UK
Definitely a good service.
Morgan was always ready to help and support.
Also a very good job from Jack that didn't forget that we really wanted this house.
really happy, good Job Jack, Morgan and Rob... Read more
29th May 2022 (2 years ago)
E geleziuniene
Leaders have been great in helping us to rent our new home. Friendly, helpful and genuine staff especially Morgan Page.... Read more
Tenant
29th May 2022 (2 years ago)
L Twigg
Thank you leaders for your quick response in helping us find a property to call our new home. Friendly well knowledgeable staff communication with yourself has been great. Thank you... Read more
18th May 2022 (2 years ago)
R ADILOVA
Honestly I can’t be more happy with Leaders! They literally saved me!
When I called them for the first time and explained my situation (which is not good at all), they wrote down my details. They said that when they have a suitable property for me, they will call me. I did not have high hopes because many other agencies took my information and did not call even once! But not Leaders! Every time they had something suitable for me they called! They even helped me rent a property. Everything was so quick and easy with them. I am grateful to have met them! They literally saved me!
Real professionals!... Read more
Tenant
18th May 2022 (2 years ago)
L Bickel
Leaders were prompt at meeting with us to get our property on the market, no sooner had the photos been taken than our house was sold within 24 hours. Shaleen was always on the end of the phone to assist and would call back shortly after any email request was sent. Shaleen was polite and helpful throughout. Our new property was also purchased with Leaders which made the selling/buying process a bit easier as we were all working together.... Read more
Seller
9th May 2022 (2 years ago)
A Bradbury
Would put Zero if I could. Terrible correspondence about move out dates. No contact whatsoever, and sending threatening emails about CCJs when rent was already paid. Stay away!!... Read more
Tenant
6th May 2022 (2 years ago)
G Buxton
I have been incredibly fortunate to have had Zoe Smith look after the management of my property and wanted to share my proud impressions to her manager, her team and any future landlords. She has not only delivered a professional service since that very first day but has more recently confidently and calmly handled what has been a stressful few months of tending to works being carried out; resolving issue after difficult issue with the attitude of an olympian! She never let it once break her spirit to complain or even say a single bad word about it. In fact, she did just the opposite and simply remained utterly determined to succeed, carrying on her duties with a cheerful spirit and unbreakable stride through the thickest parts of it. A great role model and asset to Leaders. Thanks very much indeed (and please don't reassign her!!)... Read more
Landlord
5th May 2022 (2 years ago)
I Goh
There is no such thing as a Leaders Premium Service, it is non existent and the landlord is left dealing with everything, it is a poor service and no coordination withn departments to manage the account, Highly disatisfied... Read more
Landlord
3rd May 2022 (2 years ago)
J Xu
I have been very impressed by the way Callum @ Leaders Portsmouth has provided excellent customer service. Callum has been very patient, helpful and professional in dealing with my property rental. He took multiple trips back and forth the property trying to sort out various issues with the property and always kept me informed. Correspondence with Callum has always been smooth and swift.
Callum is truly amazing and I would recommend him and Leaders Portsmouth to anyone I speak to and they are very professional, fast and will always be there to help.... Read more
Landlord
29th Apr 2022 (2 years ago)
J Hutchings
My personal thanks to Leigh Dawes and the team at Portsmouth Office
Who have very successfully resolved a management problem on my behalf,
My involvement with Leaders extends over several years and I have found them to be highly professional and dedicated in the management of my property.Well done!... Read more
Landlord
29th Apr 2022 (2 years ago)
J Leckey
Jack at Leaders has been fantastic- really smooth and effortless move. Highly recommend ????... Read more
Tenant
29th Apr 2022 (2 years ago)
E Barrett
I'd like to thank Michael Humphrys and the sales team for a seamless and swift completion on my new property. Everyone I dealt with on the sales side of Leaders was very helpful with great communication throughout.... Read more
Buyer
16th Apr 2022 (2 years ago)
A Ivanus
Smooth service, we’ve been assisted by Rob through the whole renting process, everything was seemed super easy. Many thanks!... Read more
Tenant
11th Apr 2022 (2 years ago)
M Papanikolaou
The agents we dealt with were incredibly kind and helpful, all in all an excellent experience with Leader's during our recent house search and subsequent contract process!... Read more
8th Apr 2022 (2 years ago)
M Rozzell-morrison
Callum from leaders has instructed me on a few jobs and every time has been very professional helpful and easy to contact, I will definitely continue to work with Callum and will be recommending him in future!... Read more
6th Apr 2022 (2 years ago)
J Jankauskaite
I have worked with Callum on more than a few occasions. He was always very understanding, knowledgeable and kind to help with any problem. I highly recommend him to anyone who is looking to rent out investment properties.... Read more
Landlord
6th Apr 2022 (2 years ago)
P Jackson
I have worked with Leaders Lettings in Portsmouth for the last 5 years, providing photography services to the the branch.
I've worked with Chris and Callum and find them very professional. I also talk to a lot of their tenants and find they are very impressed with the level of service and support they get from the branch.
If you are thinking of renting in the Portsmouth area give Chris for Callum a call or even better pop into the branch for a chat.
I recommend them very highly.... Read more
6th Apr 2022 (2 years ago)
C Budgen
I have used leaders for many years and found them to be very helpful and professional Danielle is my property manager and it’s always available and resolves problems asap... Read more
Landlord
6th Apr 2022 (2 years ago)
S Goudarzi
I worked with the agency a few times and always was very happy with the service provided. Most recently, I worked with Callum, he provided support in every way possible. I would definately would want to work with him again.... Read more
4th Apr 2022 (2 years ago)
R Commins
First time using Leaders and I have to say I’m very impressed with their customer care throughout the process. Jack Hind dealt with me from start up until move in day and he was brilliantly helpful all the way through. Communication was great and he was professional from viewing right through to signing contracts. Highly recommend Leaders North End to anybody.... Read more
Tenant
4th Apr 2022 (2 years ago)
O Ciutacu
Just very greatful for a great collaboration with Louise Martin-Kent for passing me through the journey of getting a home and also for making my move out smoothly. I recommend her anytime! Thank you Louise!... Read more
4th Apr 2022 (2 years ago)
L Evans
Rob has Been very helpful in getting things sorted for a 1st time Tennant didnt feel stressed at all thankyou for everything... Read more
Tenant
4th Apr 2022 (2 years ago)
A Olayemi
Morgan has been really helpful. This is the first time my sister and will rent a property, we didn’t really know what to do but Morgan made it so easy by providing assistance. He was nice, polite, friendly, and always ready to answer all our questions.... Read more
Tenant
4th Apr 2022 (2 years ago)
M UBAM
Robert, Morgan and other Leaders Agents(Portsmouth) are just wonderful in their dealings with customers. My experience in House rent searching with you guys deserve five stars.... Read more
Tenant
1st Apr 2022 (2 years ago)
J Bartlett
Had an outstanding repairs job that hadn’t been addressed by leaders. The new housing officer for my property got on it straight away and chased it up. The works are due to happen with a couple of weeks now. Thankyou Aaron Lawrence... Read more
Tenant
1st Apr 2022 (2 years ago)
S S
I was looking for house in Fratton for 3 months and finally got a one as how I wanted by LEADERS ???? it's was such a smooth experience. Special mention to Robert who showed me the house and been throughout until i moved in. He is highly responsive over mail or call. Thanks Robert for all your support ???? i definitely gonna enjoy my stay in Portsmouth... Read more
Tenant
1st Apr 2022 (2 years ago)
P Carrington-windo
Leaders have been non stop helpful when it came to find us a place that suited us and our new born baby.
Jack especially was so helpful in making sure that we found the best property on the market... Read more
Tenant
31st Mar 2022 (2 years ago)
K Bowley
I couldn't speak highly enough of the leaders lettings team. Everytime a phone call or email was promised it was delivered. Morgan, Rob and Jack were not only very professional but so approachable and helpful, unlike the stereo typical agents of the past. Regardless of my application going through or not I am so grateful to all 3 of them, they are a credit to the Leaders brand!!.... Read more
31st Mar 2022 (2 years ago)
S Njiri
At the beginning, I did not have such a wonderful experience with Leaders but then Robert Comerford came in and completely changed my attitude. He is extremely professional, polite and seemed very intent in helping me secure a good place to live, of which I'll forever be grateful. He went out of his way to help out even after I had already been transferred to another team. The whole process was seamless. Rob is a huge huge asset and I hope he achieves everything he wishes for!!... Read more
29th Mar 2022 (2 years ago)
B Bevan
Jack was amazing he was very helpful with every step of the way and was always just a phone call away if I was unsure of anything I was filling out he was an amazing help. Thankyou so much for getting me started in my first proper home. ????... Read more
28th Mar 2022 (2 years ago)
F Arts
I recently used Leaders to rent a room in Southsea for a 12 month tenancy. I received fantastic customer service and support from Zoe Smith in the Lettings and property management team. Zoe was caring, genuinely interested in my well-being and willing to go above and beyond for me.
Great job Leaders and Zoe ????????... Read more
Tenant
18th Mar 2022 (2 years ago)
H Smithard
Rob was really helpful when trying to find a new place. He made the moving process easy and was always available to answer any questions we had. We were always kept in the loop and I would 100% recommend leaders. I would like to personally thank Rob for all of his help over the last couple of weeks.... Read more
14th Mar 2022 (2 years ago)
K Tottie)
We have been renting this property for nearly 2 years, and are happy to carry on living at this address.
Staff at Leaders are friendly, polite and courteous.
We have been dealing with a lovely lady called Danielle who has been extremely helpful in dealing with our maintenance issues as well as anything else that occurs, she keeps in contact with ourselves and the landlord.
we appreciate all that she has done so far, and hope it continues.... Read more
Tenant
9th Mar 2022 (2 years ago)
P kho
Very recommended. The agent help us a lot to do references check.
Thank you... Read more
3rd Mar 2022 (2 years ago)
P B
Useless people working in this office never answer on emails like property manager zoe !now we try to get as deposit back but always they have excuses we will contact you but never do! Same like whit the tenancy report never do properly job! And now we need fight to get as deposit back! Never again woude deal whit this agancy! And they like usual will answer on this post we sorry to hear this experience whit as ????????????????????... Read more
Tenant
19th Feb 2022 (2 years ago)
J Morley
Callum and the team at Leaders done a great job getting my keys for my rental property, if you’re looking to rent out your property or looking for a place to rent I would highly recommend!... Read more
15th Feb 2022 (3 years ago)
S Arvindh)
Booked property remotely and had a smooth experience. Jack was very helpful in getting things done.... Read more
6th Feb 2022 (3 years ago)
E D'Cruz
Rented with leaders for 2 years and two different apartments each time we moved out we were charged a cleaning fee of 120 pound even after cleaning the apartment in a good state. Your better off with other letting agents. It’s been two months and I have not received the deposit.... Read more
Tenant
4th Feb 2022 (3 years ago)
K wilson
I have had my properties with leaders for a long time. Since all the staff changes I am particularly pleased that my new Property Manager is Danielle Pearce. She has really put herself out to sort out a very difficult problem and is always helpful and nothing is too much trouble for her.... Read more
Landlord
4th Feb 2022 (3 years ago)
S Balcan
The worst agency to rent with. They don’t even know their job roles. The management it’s totally down. One lady which is manager for my property doesn’t know to do her job! I do not recommend to rent with them never!... Read more
Tenant
28th Jan 2022 (3 years ago)
A Babu
Leaders are cheaters... They look our money, we don't get any properties, don't believe them... Read more
21st Jan 2022 (3 years ago)
A Jessop
As first time renters we were a little apprehensive about the process. However, once we had moved into the property the support and assistance provided by Louise Martin-Kent could not have been better. Throughout the period of our rental term Louise has always proved to be diligent, efficiency and totally professional as well as applying common sense with friendliness.
We could not have asked for more.... Read more
Tenant
14th Jan 2022 (3 years ago)
D Royal
Great service by Leaders Letting and Robert helped so much to move into the property.... Read more
Tenant
12th Jan 2022 (3 years ago)
T Cotton
Great service. Shaleen was really helpful throughout the whole process, really pleased!... Read more
11th Jan 2022 (3 years ago)
R Scaddan
I have been dealing for the past year with Louise Martin - Kent of property management and have found her most professional and understanding. Louise has wonderful empathy and gives you confidence that she will do what is promised which in the letting business is of utmost importance.
I consider her to be a great asset to Leaders and it is because of her that
your Company retain our business.... Read more
Landlord
4th Jan 2022 (3 years ago)
N Daniels
Easy process end to end. Kept in touch and all handled professionally and smoothly... Read more
4th Jan 2022 (3 years ago)
richardandruth
Louise is my property manager. She is professional and reassuring. She returns my calls and answers my questions.
I would give her 5 stars but Covid has put pressure on Leaders and Louise personally which has restricted her availability. She is a five star property manager and a five star contact to have.... Read more
Landlord
23rd Dec 2021 (3 years ago)
M Heywood

We recently had been offered a home and after spending a substantial amount of money doing the property up and buying all new furniture etc we were told a week before we were due to move in that the house was now to be sold not rented to us.
We had left our flat and had been living with my parents... in desperate need to find a home before Christmas We found this property ideal for us as a family.
Walking into leaders and meeting Morgan who has been our star!!
Due to covid in their office Morgan worked over time to make this happen for us and to get our girls settled for Christmas.
Their was alot of online bits and bobs that I didn't understand but Morgan took his time to help me fill out anything I wasn't sure about. He has truly been amazing !
We have been in our new forever home for 4 days now and so far so good.
Only thing if I had to moan would be that the property was dirty although I was told it was cleaned.... it definitely hadn't.
I would like Morgan to get the recognition he deserves he's very friendly very helpful and made a Christmas miracle for two little girls who's world had been turned upside down.
Huge thankyou Morgan.... Read more
Tenant
14th Dec 2021 (3 years ago)
B Tye
Rob and Morgan at Leaders have been really helpful and efficient getting our rental sorted! Had trouble with contacting the staff at Leaders in Cheltenham a few years ago, so this is really refreshing. Thank you so much! :)... Read more
Tenant
13th Dec 2021 (3 years ago)
R Nair
I rented a house with leaders. Moving in was so smooth. Everything was wonderful.I was new to UK at that time. So many things were verbally told to me I was wondering why everything is so smooth. I realised the trap only in when I moved out. I asked for a huge amount of money when I moved out. More than twice the rent. They don’t reply to the mails and answer to your calls. Just scare you with legal terms. I have been mailing and calling. So please everyone get everything written if you do business with them. While writing this I am still waiting for the call from property management team ???? Anyway thank you Ms Zoe Smith for your immediate responses ????????. I recommend leaders .... Read more
Tenant
3rd Dec 2021 (3 years ago)
T SofaMates
Changed this review after 1.5 years with them from 5 to 1.... Read more
3rd Dec 2021 (3 years ago)
J Knapman
The review below was the day I moved into the property. Its a real shame that the property management team is so unhelpful because the lettings team is fantastic. Managment team really letting leaders down. All but one issue I've raised I've been told "we will call you back" which never happens. The issue they responded to was the property I'm renting having no hot water, they sent out a plumber who told me it was working I just didn't know how to use it, even though there's still no hot water! Avoid.
(19/11)Best estate agents in Portsmouth. No hassle, great communication, fast service. Would definitely recommend. Whilst everyone in the team I dealt with was pleasant, Rob Comeford handled my tenancy and was a joy to work with. Very professional and helpful. Rob made the very stressful process of moving into a breeze! Thank you!!... Read more
Tenant
29th Nov 2021 (3 years ago)
N Allardice
We chose Leaders to both rent and then sell our flat. Our experience with letting agents hasn't been great but all I can say is that I would gladly use the Leaders team again. Debbie Nichols is fantastic. Knows her job, responds quickly to any enquiry and gets things sorted. We only had two tenants, both caused issues in different ways. Debbie took care of it all and monies due arrived as promised. Claire Pavey and Irene Treveil have also both been excellent. A stress free ride, as it should be if you employ professionals.... Read more
Seller
26th Nov 2021 (3 years ago)
M O.F
I appreciate the smooth and straight forward the process of letting I went through with Robert Comerford?. Looking forward to moving in, so thanks Rob.... Read more
Tenant
17th Nov 2021 (3 years ago)
K Salise
They were very helpful and was understanding of me when i cant reply on time due to my working schedule. They are very polite and pleasant to talk to. Rob and Morgan are very professional and when i inquired about a property it was very straight forward and was fast.... Read more
16th Nov 2021 (3 years ago)
A Blades
Natasha and Irene were both been extremely helpful and attentive throughout our moving process. The Leaders team always ensured that we were kept up to date, making the process as stress free as possible. Great service!... Read more
31st Oct 2021 (3 years ago)
S Kay
Had a viewing with Rob, everything went smoothly and he offered me the studio flat. Robs communication has always been prompt, any issues I have had or questions he has answered. He is a credit to leaders and I would recommend him to friends & family.... Read more
30th Oct 2021 (3 years ago)
K joseph
I had very good experience with Leaders. Rob was very helpful throughout the processing. All ready to collect my keys.... Read more
30th Oct 2021 (3 years ago)
A Coultham
Really helpful as a first time renter, Rob was quick to answer any questions would recommend to anyone looking for a reliable estate agent.... Read more
Tenant
29th Oct 2021 (3 years ago)
M Mushonga
Friendly staff who helped me secure accomodation without much huddle. Everything explained from booking a house view to moving. Best regards goes to Robert and his team for a job well done... Read more
Tenant
28th Oct 2021 (3 years ago)
J Buraimoh
I had a very good experience with Rob and the rest of the team at Leaders throughout the letting process. Keep up the good work, cheers!!... Read more
Landlord
28th Oct 2021 (3 years ago)
D Othman
I was renting for the 1st time with leaders, and they are very excellent and professional. Rob is my Boss he did excellent service for me and my family, I would like to thank him so much.... Read more
Tenant
14th Oct 2021 (3 years ago)
I Kozseni
Rob has been fantastic in helping us move in quickly and easily, offering help every step of the way. Overall, very people focused and friendly staff, response time is some of the quickest I have come across. Very easy process of renting from start to end, would definitely recommend.... Read more
Tenant
14th Oct 2021 (3 years ago)
C Fowler
All staff polite and most helpful. Attended to my request with professionalism and speed.... Read more
13th Oct 2021 (3 years ago)
C A
Rob at Leaders has been so helpful. He is really friendly and clearly good at his role and his job! He has helped me with the process of being able to move into a property and he has always kept me updated and in close contact which was greatly appreciated.... Read more
Tenant
30th Sep 2021 (3 years ago)
H Hudson
Rob at Leaders made our experience with renting for the first time quick and easy!
Couldn’t recommend enough.... Read more
Tenant
29th Sep 2021 (3 years ago)
C Baker
I just want to say that Leigh from leaders is amazing and extremely helpful she help me when I need it most... Read more
23rd Sep 2021 (3 years ago)
A Khalid
Great experience looking to rent with leaders. Rob has helped every step of the way. Can definitely recommend... Read more
Tenant
21st Sep 2021 (3 years ago)
K Kennish
My experience with leaders of Portsmouth was excellent all staff professional throughout, I would definitely use them again... Read more
17th Sep 2021 (3 years ago)
A Gunning
Leaders recently helped me sell my property. The only reason I have not given 5 Stars is that some of the photos taken initially weren't great, like they had been taken on an old digital camera, the agents agreed and we actually took some photos ourselves to replace the poor quality ones. Other than this small and easily overcome issue, I found Michael and the entire team there very professional and responsive throughout. Always Polite and couldn't be more helpful. The move manager Irene was brilliant both communicating between all parties involved and putting us at ease when required. Would 100% recommend.... Read more
Seller
15th Sep 2021 (3 years ago)
J Watters
Great service all round from Leaders. Rob and the team were very helpful and attentive. Also Chris and Chloe were of great assistance. I would recommend.... Read more
3rd Sep 2021 (3 years ago)
N Salgado-Nacke
Absolutely nightmare renting with leaders. They left me living in dangerous conditions with immediate risk to my health and did not respond to any emails, calls or in person requests for maintainence help. They charged me for damage that was the fault of the landlord and did not treat me with even a modicum of respect throughout my entire experience with them. They did not pass over my forwarding address to any of the services they work with causing me to be put on debt collector lists. They were rude, unresponsive and uncaring. Absolutely disgraceful company.... Read more
Tenant
13th Aug 2021 (3 years ago)
K Errtemi
I’ve rented a house through leaders Pourtsmouth and what I can say it that it was a positive experience starting with arranging the viewing till finishing paperwork. Their response is always prompt and professional especially Robert... Read more
Tenant
13th Aug 2021 (3 years ago)
A Xoxo
Smooth/ quick process, spot on communication, overall a very pleasant experience me and my partner had with Leaders!!
Highly reccommend leaders professional team! Many thanks to Robert Comerford who has been our perfect guide all the way and offered us time and patience!... Read more
12th Aug 2021 (3 years ago)
M Olisi
Really just outstanding service from Leaders. Rob really took care of us and found us exactly what we wanted. We faced some setbacks because of the high demand of rental properties and missed out on a few houses but Rob was on the phone to us every time a property became available.They were all just really supportive and super helpful from the start of the process till the very end. Couldn’t be happier... Read more
Tenant
11th Aug 2021 (3 years ago)
L Langrish
We have had such a good experience with Rob and the leaders team in Portsmouth. This is our first time renting through an estate agent and they have made our experience stress free. Within a week of viewing a property and putting down our holiday deposit the majority of our paperwork was all put through and we will be collecting our keys. Such a helpful team always there to answer any questions we have had and made everything seem so smooth running. Brilliant service!... Read more
Tenant
10th Aug 2021 (3 years ago)
C Sibanda
Thank you so much Rob, for assisting all the step of the way in getting a flat.It was my first time using Leaders and you were so helpful.Thank you so much, Greatly Appreciated.Keep up the good work Rob.... Read more
Buyer
10th Aug 2021 (3 years ago)
I Zimbango
Firstly Alex H is a superb lettings agent. It was my first time renting with leaders and he made the process seamless and explained things clearly. Been living at the rental property for two years before we moved area and found leaders understanding especially during covid! Furthermore, David the manager went above and beyond by returning something promptly I had left at the property for me! Fab service ! I will miss leaders as a letttings agency and hope my future lettings are the same !... Read more
Tenant
5th Aug 2021 (3 years ago)
O bamidele
Rob has been helpful by providing update on the progress of renting a house with Leaders. He was polite, friendly and professional throughout the whole process.... Read more
Landlord
17th Jul 2021 (3 years ago)
V Ahulu
It has been a smooth transition for me and my family. Thank you Leaders... Read more
16th Jul 2021 (3 years ago)
C Navarro
We are moving in to a flat managed by Leaders and Rob has been an absolute help. He was very professional and quick to answer all our queries.... Read more
Tenant
15th Jul 2021 (3 years ago)
V Vine
Islay Pitt has been excellent in management of my properties. Totally professional and a fantastic asset to Leaders.... Read more
Landlord
11th Jul 2021 (3 years ago)
R Steer
Using Leaders to let out my property, Annie was super helpful and very informative from the start. Great communication throughout and happy to use their services moving forward... Read more
Landlord
2nd Jul 2021 (3 years ago)
J Mcgrath
Natasha has been excellent throughout the whole transaction from start to finish. Nothing has been too much trouble for her and she works very hard to give great customer service. Thank you.... Read more
2nd Jul 2021 (3 years ago)
M Ferris
Recently purchased first investment property and letting process couldn’t have gone smoother. Right from first contact Annie has provided a first class service. She has always been professional, informative, efficient and friendly and provided a superb service throughout. She has made the process much easier than was envisaged and we are keen now to pursue another property when the time is right. We hope our partnership with Leaders is a long one! Many Thanks Annie.... Read more
Landlord
30th Jun 2021 (3 years ago)
J Lai
Very happy with the service provided by Annie at Leaders in Portsmouth. She has been excellent in dealing with all queries and helping me through all aspects of the process. Very approachable, extremely helpful and professional.... Read more
30th Jun 2021 (3 years ago)
R Kirby
I was a buyer in this scenario so cannot speak to the value of Leaders as I didn't have to pay them :)
As a buyer, I can confirm that the team at Leaders were on time to the initial viewing, were responsive to requests at the offer and negotiation stage, and provided excellent communication between offer and completion.
Thank you for making this an easy experience.... Read more
Buyer
24th Jun 2021 (3 years ago)
T McNeil
Robert has been absolutely amazing and so helpful with regards to my family and I's move. He's made the whole process so much easier and as such, a ton less stressful. As someone who hates moving, i haven't minded it so much this time around.
11/10 would recommend leaders and Robert!... Read more
22nd Jun 2021 (3 years ago)
J Greaves
Lucy has been fab with us renting our property. Always responds promptly to our emails and queries. This is our second time dealing with this branch and have been brill both times.... Read more
Landlord
22nd Jun 2021 (3 years ago)
L Crampton
Worked with Michael and Irene on buying our home, absolutely 5 star service. They we very helpful when we ran into issues with our solicitors chasing them on our behalf more than once. Would highly recommend using Leaders to buy a home. They are amazing.... Read more
Buyer
19th Jun 2021 (3 years ago)
L Green
We have been dealing with Rob at Leaders on a rental property. As to date, Rob has been outstanding in dealing with our rental, answering any questions, helping us with any form filling and has acted professionally at all times.
We look forward to signing our agreements and moving in very soon.... Read more
Tenant
17th Jun 2021 (3 years ago)
C Hughes
So far so good - great video tour and friendly estate agent.... Read more
16th Jun 2021 (3 years ago)
T Peach
I have only good things to say about my experience renting through leaders. Rob has answered my many questions and been very quick to respond to my emails and on top of that he has a very approachable and caring manner which is exactly what you need when you are feeling stressed going through the process of renting. Thank you for all your help:) would definitely recommend to others.... Read more
Tenant
16th Jun 2021 (3 years ago)
E Ajiboye
Very helpful and detailed people. Rob is super amazing. Great team.... Read more
11th Jun 2021 (3 years ago)
J Baker
I am very impressed with the inital interaction I have had with Leaders especially with Rob who was very helpful and answered all of my queries very quickly. Will have to wait and see how the customer management side of things is but if it is anything like the lettings team you are in good hands.... Read more
Landlord
11th Jun 2021 (3 years ago)
A Scrivener
Very professional and helpful staff, helped me with any queries I had, as well as the process of moving house. They even went out of their way to provide me with additional information I was questioning. Would highly recommend this estate agents, cannot fault them at all. Lucy, Rob and Anne were amazing, thank you for your help!!... Read more
4th Jun 2021 (3 years ago)
morganzy98
Very prompt and fast responses to any queries I had with applying. Negotiator Rob was always happy to answer any queries I had, and has been very helpful with making my first rent process in a while a very streamlined experience... Read more
Tenant
3rd Jun 2021 (3 years ago)
T M
Fast, efficient and really super service from Rob and the team. Thank you for all your help and support. I will definitely be recommending your services.... Read more
3rd Jun 2021 (3 years ago)
J carter
I can not thank Michael and Natasha enough! They are absolute stars, from start to finish they managed to help and support 2 simultaneous house sales, nothing was too much trouble.
If you are looking to sell or buy your house, look no further, I would highly recommend them, and am truly grateful for all they have done!... Read more
Seller
21st May 2021 (3 years ago)
A Toleva
Pretty useless when it comes to resolving issues, they tend to pass the problem to one another and refer you from one person to another.... Read more
21st May 2021 (3 years ago)
D Errington
I found the agents at leaders to be very helpful, and friendly, and would use the service again.... Read more
20th May 2021 (3 years ago)
K Bevan
Very enthusiastic, and helpful..... Read more
18th May 2021 (3 years ago)
E Fayemi
Great company, beautiful people... Read more
5th May 2021 (3 years ago)
S C
Wow a well deserved 5 star. Such professionals Thank you. What a great team. For me I was in a situation for urgency at the lower end of the market and they where so helpful, efficient and friendly. Very impressive. I would highly recommend portsmouth leaders.... Read more
28th Apr 2021 (3 years ago)
R Eccleston
Just wanted to say a big thank you to leaders Portsmouth, Rob has been amazing and very fast at replying to my questions making the whole move a pleasant and easy thing to do. Thanks for all your help.... Read more
Tenant
24th Apr 2021 (3 years ago)
C Arbuthnot
I had Robert from Portsmouth leaders and he was great to work with he was Quick qnd efficient and was q nice guy. I have no complaints and couldn't ask for a better agent to work with... Read more
21st Apr 2021 (3 years ago)
D L
We have had an incredible experience with Robert so far as he’s been helpful and available to answer all of our questions and queries. This has been reassuring as we were not able to view our rental property prior to paying the holding fee due to COVID restrictions. Robert’s support ensured that we could trust the process and Leaders. We are looking forward to moving into the property in just over a week’s time!... Read more
Tenant
15th Apr 2021 (3 years ago)
J demond
I dealt with Ali from leaders who was very helpful polite and knowledgeable, they were good at explaining things when I didn't quite understand, overall a great experience.... Read more
15th Apr 2021 (3 years ago)
L reeves
Me and my partner are about to rent a flat with leaders with the brilliant help from Robert he was professional answered all our questions and has been there to help when needed, me and my partner are looking forward in moving to our new flat.... Read more
Tenant
15th Apr 2021 (3 years ago)
T Lawson
Had a great experience with this Leaders Branch. Ali was great in helping us find our house and taking us through everything we needed. No question was too stupid, and he was very accommodating with all our requests. Compared to some of the experiences I've had with estate agents in Portsmouth this Leaders, and Ali, have definitely been the best!... Read more
14th Apr 2021 (3 years ago)
R Darby
Sold my house through Leaders in Feb 2021; was pleased with their services and responsiveness. Would recommend.... Read more
Seller
6th Apr 2021 (3 years ago)
J Rison
Many thanks to Robert and Leaders estate agents for making the move into our new home a swift and easy experience. Professional, great communication and a pleasure to deal with.... Read more
1st Apr 2021 (3 years ago)
M Ch
I am very dissatisfied, we were the first to call to rent one flat. the agent was even surprised that we respond so quickly . We were waiting for the virtual video, unfortunately let agreed on the same day. I didn't like , no respect to costumers. I do not recommend.... Read more
Tenant
29th Mar 2021 (3 years ago)
B Bates
Give me a Contact.number that I can complain to today.... Read more
28th Mar 2021 (3 years ago)
R Celestini
We had an excellent experience so far and Alistair has been very belpfull clear and fast in responding any email and giving us all the info we needed. Definitely recommend them.... Read more
27th Mar 2021 (3 years ago)
T Moore
I lost my brother a year ago and was left to sell what was our family home. I lived there from 4 years of age until I was 25. My last sibling lived in the house for 67 years, never marrying and staying at the house after mum passed. Leaders had the house sold (STC) within two weeks of getting probate. At all times everyone I came into contact with at Leaders were courteous and sensitive to the reasoning behind the house sale. They helped me get through what was a very emotional task. It wasn't just my brother's house, it was my childhood home too. Many memories are stored in those four walls and I thank Leaders tremendously for their minimalistic fussing, but being there as the sale proceeded. Thank you Leaders Portsmouth I am forever grateful for you professionalism, your courtesy, and just being there. I highly recommend you and the team.... Read more
Seller
26th Mar 2021 (3 years ago)
CoralRae
I spoke to alistar on the phone who was very friendly and efficient in helping us get a rental property... Read more
Landlord
25th Mar 2021 (3 years ago)
K Cooper
Our experience with Leaders Portsmouth has been excellent.
The whole team are so helpful and knowledgeable. Special thanks to Charles the mortgage advisor who has guided us so professionally to our mortgage offer.
Very highly recommended!... Read more
22nd Mar 2021 (3 years ago)
N Mendoza
Very lovely experience, was very lucky to have my listing agent Ali in Leaders Portsmouth Branch, he was very accommodating and quick to facilitate my move to the new apartment unit. i just had enough time to settle in before the first lockdown happened. Louise, in property management thank you for connecting me with the company contractor for the much needed unit upgrade and repairs. Great job guys!... Read more
Tenant
22nd Mar 2021 (3 years ago)
A UMAR
excellent service... Read more
18th Mar 2021 (3 years ago)
J jones
Leaders and there team are very helpful and provide and excellent service. To find a house for me and my family to live in.... Read more
17th Mar 2021 (3 years ago)
J Taylor
Can’t praise and thank Michael and the team at Leaders in Portsmouth enough. They have been both professional and sensitive in helping us to deal with the process of selling my late mother-in-laws home. They have made the experience as painless and straightforward as possible. Great service... Read more
Seller
16th Mar 2021 (3 years ago)
C Dumbleton
We used Leaders to sell our property in Dover Road.
Our main contact has been with Michael and Natasha. They have both been very professional in the way they handled our house sale in these tough times with Covid.
They kept us informed all the time on viewings, 2nd viewings and then the sale.
We would recommend them as they take the hassel out of selling a house.
Many thanks.
Colin & Tracy... Read more
Seller
14th Mar 2021 (3 years ago)
O Shihadeh
Bad service, do not answer, do not reply messages... Read more
11th Mar 2021 (3 years ago)
O Ciutacu
Amazing colaboration with Rob! Made everything easy for me to get my new home. I received the best service and very much recommend them!... Read more
10th Mar 2021 (3 years ago)
P Flaherty
Robert has been consistent and efficient when trying to stay on the same page in this current pandemic!! I thought, renting a property would be Impossible and unruly! however I hold unlimited gratitude and thanks expressly towards Leaders Estate Agents, for continued & visible controlled, Advances... To Making (which only a few days ago, was... ) My dream come true.... Read more
Tenant
5th Mar 2021 (3 years ago)
S Elvin
Excellent service provided by Rob and his colleagues in supporting us through the renting process which we hadn’t done before. We will certainly be looking to use them for a future property purchase.... Read more
Tenant
23rd Feb 2021 (3 years ago)
A Elvin
Rob and his colleagues were very helpful and efficient in dealing with the letting process. I would recommend and use them again.... Read more
Landlord
23rd Feb 2021 (3 years ago)
F Lacay
Leaders, especially Robert was really helpful in finding a perfect place for me. It was a smooth transaction and I'm happy with the outcome.... Read more
23rd Feb 2021 (3 years ago)
K Zezula
Their service is very professional and customer friendly. I would like to highlight one person specifically, Louise , she is a member of local property management team. Thanks to her professionalism our tenancy was nothing less then pleasant.... Read more
Tenant
15th Feb 2021 (4 years ago)
S Spearman
Great customer service from Rob... Read more
15th Feb 2021 (4 years ago)
M S
I am moving into a flat that is managed by leaders, very professional and friendly team! I have been dealing with Robert and he has been extremely helpful. I am very happy with the service from leaders and I'm looking forward to moving in!... Read more
Tenant
11th Feb 2021 (4 years ago)
G Harris
I need a decent 1 bedroom apartment about 20 25 minutes to Queen Alexandra Hospital.
Price range 500 to 600 pounds... Read more
5th Feb 2021 (4 years ago)
B Furtado
Great agency and helpful people... Read more
2nd Feb 2021 (4 years ago)
T Challis
I have dealt with Chris Love a few times over the years and have always found him to be Helpful, Professional and fair. He has found me the perfect properties and always goes the extra mile and gives perfect Customer Service.very happy. I have recently dealt with Alistair Connor also who is helpful,Professional and makes me feel very at ease. Would recommend Leaders to everyone.... Read more
2nd Feb 2021 (4 years ago)
G Klinogo
Just completed my tenancy processs, it was quick and easy with my guardian angle Annie. Thank you my dear ????????... Read more
Tenant
1st Feb 2021 (4 years ago)
D Wenden
They were very good, great contact and Chloe who showed me around the property was very knowledgeable with a friendly,happy manner... Read more
19th Jan 2021 (4 years ago)
A Joseph
I recently got an apartment from leaders. I was attended to by Annie Savage. The process was swift and quite easy. I must say she is a professional and this reflect on the overall quality of the company. She was responsive and quick to answer all queries or questions.... Read more
Tenant
18th Jan 2021 (4 years ago)
A Adams
Leaders provide a fantastic service to landlords that is professional and worry free!... Read more
Landlord
15th Jan 2021 (4 years ago)
D Malicki
Emily Poole is great at her job. She was flexible with viewings going out of her way to meet us after hours. She is knowledgeable, friendly, informative and Northern!!... Read more
14th Jan 2021 (4 years ago)
P Barden
Alistair Connor was absolutely amazing helping my partner and I rent a property. The process was so simple and fast, especially as we decided to move through the Christmas period and new year! Alistair couldn’t of made it more great for us and was really helpful, thank you very much we love are new home!... Read more
Tenant
11th Jan 2021 (4 years ago)
L Pugh
We are moving in to a property let by leaders. Ali has been super amazing. Very helpful and friendly. Everything had been made easy.... Read more
Tenant
10th Jan 2021 (4 years ago)
L Kritzinger
Our experience with Leaders has been excellent so far. Fast service from Alistair Connor who gets to the point in a friendly way. Leaders has helped us find a lovely place to stay and it’s been smooth sailing from the get go.... Read more
Tenant
9th Jan 2021 (4 years ago)
G Dascalescu
First time renting from agency ,we are very please with the service offered to us, thank to Robert for replying to us in short time and dealing with the service till the end... Read more
Tenant
8th Jan 2021 (4 years ago)
M cusack
I had a very supportive and informative Emma Poole helping me view many property.Emma was fun very easy to get along with and above all very understanding, All questions she was able to answer and always came with positive suggestions and listened what I wanted .she has a brilliant future in her role and I wish her every success, Thanks and best of luck . Thank... Read more
8th Jan 2021 (4 years ago)
K DASCALESCU
We rented a house through Robert Comerford ... We also encountered difficulties but with his help we managed to do what we set out to do and we will soon move. I fully recommend Leaders..... Read more
Tenant
8th Jan 2021 (4 years ago)
E Ndlovu
Lovely people, helped me through the process quickly and easily, Rob helped me a lot, and had taken me through the process quickly, and got everything running smoothly and was a great help... Read more
8th Jan 2021 (4 years ago)
A W
We have been dealing with Natasha (Portsmouth branch) right from the beginning; from the viewing through to the end of our purchase. She has made everything as stress free as possible, with fantastic communications throughout, a friendly but professional approach and more importantly following through with commitments she made us. I would highly recommend using Leaders.
Thanks again for all your hard work on our purchase, its is greatly appreciated - Mr and Mrs Welsh.... Read more
Buyer
6th Jan 2021 (4 years ago)
C Bhengra
We have been renting the property for more than a year now through Leaders agency, Portsmouth. Mr Alistair Connor was ever so helpful in finding us the proper house we needed. And very grateful to the property manager, Mr Yvonne Williams that we have never had any problems. Any issues have been resolved immediately. Couldn't have asked for more. We’re very happy indeed. We would recommend leaders to anyone seeking to rent or purchase a house.... Read more
Tenant
6th Jan 2021 (4 years ago)
V Bataduwaarachchi
Excellent and friendly service. I was down with COVID but managed to complete most of the work online... Read more
22nd Dec 2020 (4 years ago)
F Sonko
I have been with leaders since 2014 and I have never had problem with them. They are responsive to me when ever I call or needed something repairing. They are reliable and my property manager emma is such a nice lady, she is so helpful. I recommend leaders agent.... Read more
Tenant
22nd Dec 2020 (4 years ago)
E Edigbe
Thanks Rob, you have been of great help in getting me a nice apartment... Read more
Tenant
17th Dec 2020 (4 years ago)
M Glover
Rob Comerford has looked after us when we found a house to move to. We are due to move soon and he has helped us every step of the way. Great service from him.... Read more
16th Dec 2020 (4 years ago)
P Holliman
I can utterly testify to the professionalism of Leaders over the letting and management of my property. They are totally reliable and always available at the end of the phone to give advice and support if needed.
Whole-heartedly can endorse this agent. In particular I would like to thank Hannah from Southsea Branch and Leigh from Portsmouth Branch for their support and guidance.... Read more
Landlord
14th Dec 2020 (4 years ago)
N Hassan
The best service fast, satisfied and very very friendly. (Annie & Rob) include all staff members.... Read more
10th Dec 2020 (4 years ago)
R wells
We recently re let our daughters house after a major refurbishment. This was due to badly managed property services from another agent. From the very first time we contacted Leaders to sublet for us nothing was too difficult. Annie, Rob and Chris have been exceptionally professional in all aspects of the property business. A real pleasure to do business with them. We are confident our daughters home is now in safe hands, thank you. Ray n Uschy... Read more
Landlord
10th Dec 2020 (4 years ago)
L Mills
Really pleased with being able to find a lovely house to rent, Annie was brilliant at her job, very efficient and everything was quick and easy. Thank you... Read more
Tenant
7th Dec 2020 (4 years ago)
P King
Staff extremely helpful especially
Rob Comerford always there when
needed... Read more
5th Dec 2020 (4 years ago)
C Long
Rob has been amazing with helping us to move in the area and find the perfect property. Communication through has been amazing even with my thousands of questions! Thank you for the help!... Read more
5th Dec 2020 (4 years ago)
B Jones
We've been renting a property through Julia Bishop at Leaders for over 5 years now, and throughout our whole tenancy Julia and the rest of the team at Leaders Portsmouth have been absolutely fantastic.
The customer service has been top notch, the response times for any queries or issues are always dealt with promptly, and Julia is a real pleasure to deal with on any subject!
We would heartily recommend her and her whole team to our friends and family without question, and always look forward to catching up whenever the need arises! Thanks Julia for everything so far!... Read more
Tenant
3rd Dec 2020 (4 years ago)
thenameisbecky
Will be renting a property through the agency soon and so far so good, it has been a very smooth ride most especially with Annie who took time in putting me through every detail in a very professional way. Their services are really superb and I will be introducing some of my friends to the agency soonest.... Read more
Tenant
2nd Dec 2020 (4 years ago)
J Chavez
Annie is very accommodating and will answer all the questions needed.... Read more
2nd Dec 2020 (4 years ago)
E Awuah-Yeboah
Annie answers all questions. She doesn't treat any question as stupid. She's really compassionate and professional. I'll recommend Leaders to everyone.... Read more
26th Nov 2020 (4 years ago)
A Clelland
We purchased a property through Leaders. Michael matched our requirements with the perfect new home. The service we received was excellent and cannot fault it. Michael was extremely professional and was always available to take my calls, which was a refreshing surprise, as not always the case in other estate agents I have dealt with!! Our sale went through super quick and seamless. Would definitely recommend Leaders. Thank You Michael, it was a pleasure dealing with you, in what can be a stressful time. 10/10 for satisfaction!!!!!... Read more
Buyer
26th Nov 2020 (4 years ago)
C Oconnell
Just moved into a new rental property in Portsmouth with my partner. Dealt with several letting agencies (Bernards, Mann, Countrywide Jefferies etc) while we were looking for the new place. Leaders (North End branch) were the most responsive out of the agencies we dealt with. Robert Comerford (the leaders letting agent we liaised with) was very helpful and was more than willing to go the extra mile to help find a property that best suit our current needs. So far, a very positive experience.... Read more
Tenant
25th Nov 2020 (4 years ago)
A abdullah
Taking holding fee s form my nethew and after 2 days given everything who they ask full time payslips contract. Unfortunately they sid. Some one waiting and they didn’t give to him. So bad company... Read more
Tenant
24th Nov 2020 (4 years ago)
A Garbutt
One of the worst companies I have ever had the misfortune to deal with. I raised an official complaint and nothing was done.
STAY WELL CLEAR of these rip off merchants!... Read more
20th Nov 2020 (4 years ago)
D Dls
I been Promised house 2 time and the give to someone else even my Wage is more the asking for so the just wast my time for a months... Read more
Tenant
9th Nov 2020 (4 years ago)
C Fletcher
So helpful with everything. Top hole... Read more
6th Nov 2020 (4 years ago)
R Millyard
Good quality service from Ali and looking forward to moving to my new place.... Read more
29th Oct 2020 (4 years ago)
G Murray
I've been with Leaders for about a month now and find them really helpful and friendly. My agent Ali was so understanding with my circumstances that he went above and beyond to get me the place I'm going to move. Couldn't ask for a more experience friendly polite person. Will definitely recommend Leaders.... Read more
Tenant
28th Oct 2020 (4 years ago)
A Wysocka
Hi Robert Comerford, thank you for your help in finding a new apartment, we are happy to cooperate with you, you are very competent, helpful and nice person. We recommend all Leaders at PORTSMOUTH on London Road ????... Read more
Buyer
27th Oct 2020 (4 years ago)
Darren
Michael and his team have consistently worked hard to conclude the sale of our property as quickly as possible. They have managed the communication between all parties very professionally and with haste which has now resulted in a completed sale.
Very happy and certainly recommend.... Read more
Seller
24th Oct 2020 (4 years ago)
M Gumbrell
I have been working along side Georgia and Cherry at Leaders for a few months now. I have not got one bad word to say about the pair of them. They are highly professional, attentive and also very transparent and easy to deal with. Thank you for everything and I look forward to continuing our work together for the foreseeable future.
Mack Gumbrell... Read more
23rd Oct 2020 (4 years ago)
J Duffy
Am having a good relationship with Cherry Scanlan at this time. She is very thoughtfull and takes the time to explain things to me as I am blind and need more input when talking about the things that need doing. Thank you Cherry.... Read more
22nd Oct 2020 (4 years ago)
T Mould
Leaders were great from valuation to working to achieve our asking price. They kept us informed, chased updates on our behalf and gave good advice. Would definitely use them again.... Read more
Seller
21st Oct 2020 (4 years ago)
C JENKINSON
We have been dealing with Leaders Portsmouth now for a few months, a great company to work with. Georgia, Leigh, Cherry & all the others we have been working with have been professional, punctual across all areas & are very responsive. Thank you for everything, we look forward to the future, working with you all.
CJ Electrical... Read more
21st Oct 2020 (4 years ago)
B Akhan
Thanks Leaders Team for following up issues diligently and responding timely! Special thanks to Loiuse and Hannah for management help.... Read more
21st Oct 2020 (4 years ago)
A Blake
We loved the apartment in Mizzen House which we rented for 4 years. Whenever there was an issue, the Property Management Team was there to listen and help. One person in particular who stands out is Leigh Dawson . She was a good listener, always reassuring that she would sort something out and delivered! She was professional at all times and my one regret is that my wife and I never got to meet her in person in person.... Read more
Tenant
20th Oct 2020 (4 years ago)
S Dixon
Postcode: PO1
Friendly professional staff who know the local market inside out, with you every step of the way,
They are special people, love them all..lou, gorgia, yvonne, fran, cerys, emma, leigh, jules.
Thanks..... Read more
20th Oct 2020 (4 years ago)
A Doyle
I'm renting for the first time and Rob at Leaders has been brilliant!
I've had loads of questions and Rob always responds promptly to communications and has taken a lot of the stress out of the process for me.
Everyone I've dealt with at Leaders in Portsmouth has been polite and friendly. Great service all round.... Read more
Tenant
19th Oct 2020 (4 years ago)
D Kray
Rob at leaders has been such a help couldnt ask for anything more! Very happy about with how I have been treated!!... Read more
15th Oct 2020 (4 years ago)
A Cameron
Thanks to the leaders team I was able to find a home after I have been through an endless time searching for a home. I am so grateful to Mr Robert Comerford for remembering my situation and putting me at the very top of his list he was very efficient and dependable. And from where I come from that's called loyalty. Thank you Mr Robert for putting my need first and fir the sense of security I feel renting with leaders. Thank you.... Read more
Tenant
14th Oct 2020 (4 years ago)
C Lucas
LEADERS GOOGLE REVIEW For more than 20 years I have been working with Leaders who have been looking after the rental and maintenance of my flat in Southsea just perfectly. Without any exaggeration I can say that they have been efficient and very helpful in every way possible. Over such a long time, I have encountered so many different employees, tall one, thin ones, slim ones and how can I be diplomatic) the not so slim ones'. But whatever/whoever, they have all without exception, been happy, welcoming and smiling folk but - hiding behind the friendliness are employees with a deep knowledge of , and sensitivity to the matters with which they are dealing. Other estate agents in the area could well take a leaf out of Leaders text book - and attempt to follow their example - a reflection of a healthy 'esprit de cours' within in the organization. I WOULD STRONGLY RECOMMEND THEM.... Read more
Landlord
14th Oct 2020 (4 years ago)
T Oprisan
It was the first time letting through an agency. Rob was very helpful and answered all silly question I had in a professional manner.... Read more
Landlord
13th Oct 2020 (4 years ago)
J Taylor
Louise in the North End office is absolutely fantastic, she’s helped me out on so many occasions and is always calm and friendly!... Read more
2nd Oct 2020 (4 years ago)
R Boylan
Still working with them so can't report really. Well this was a particularly difficult situation. We were running around like headless chickens BUT Leaders took control and asked me to step back and allow them to do their job. I did. Leaders went to great lengths to get this through. My advice is let them do their job as they know what they are doing. Thank you Leaders... Read more
1st Oct 2020 (4 years ago)
S barnett
I have rented with Leaders for few years now and honestly have never had any regrets, my property manager Emma Harbinson is friendly and professional I always feel as if I’m talking to a friend, fully recommend Emma to anyone looking to rent with Leaders.... Read more
Tenant
30th Sep 2020 (4 years ago)
M V
Emma Harbinson is the best property manager you could ask for. Whenever we had any issue in or outside the property she acted always immediately and with professional manner. We can not be grateful enough to her, thank you very much.... Read more
Tenant
29th Sep 2020 (4 years ago)
M Prummer
Our agent was Emma for 2 year long. She was amazing, always helpfull and she explained all of our questions wich helped us to move easyer.... Read more
Tenant
29th Sep 2020 (4 years ago)
J Broadbridge
I lived in a property next to Leaders and was looked after by Emma, not only was she an exceptional property manager making sure any issues where dealt with in a timely and efficient manner, she was also very welcoming and kind and always greeted with a smile on her face... Read more
Tenant
29th Sep 2020 (4 years ago)
D HINKS
Very pleased with the service, very helpful will definitely recommend.... Read more
29th Sep 2020 (4 years ago)
J Reid
Emma Harbinson has been our property manager for a few years now and I would not change her for the world! She is very professional, very knowledgeable and very very efficient. Leaders on the whole have been a reliable and efficient team to work with.... Read more
Landlord
28th Sep 2020 (4 years ago)
A Boxall
Rob at leaders was professional and offered good, fast communication which is always appreciated with the stress of moving! Any questions were answered and explained removing any stress from the moving process. Thank you!
Also would like to mention Annie Savage - ever so helpful, friendly and accommodating, great customer service!... Read more
26th Sep 2020 (4 years ago)
G Fajardo
Since I started searching for a flat, Robert Comerford helped me to find the best property that would suit my interest. He answers all my enquiries about the property and assisted me on everything that needs to be done. Having responsive negotiator had been a huge help for me in finding my flat now.
I also would like to thank Annie Savage with all the help she have given us in completing my husband's right to rent here in the UK.
Thank you so much.... Read more
Tenant
25th Sep 2020 (4 years ago)
R Marques
Thank you for everything.. Rob has been fantastic in helping me make the rental process a smooth trip, fantastic service from the Portsmouth team :)... Read more
Tenant
25th Sep 2020 (4 years ago)
M Custodio
Robert was very helpful in keeping me and my girlfriend updated through all the steps and explaining them clearly.... Read more
24th Sep 2020 (4 years ago)
P babu
Robert Comerford ????????... Read more
24th Sep 2020 (4 years ago)
E Wall
I've been dealing with Rob who has been helping me arrange my tenancy, he and everyone at Leaders have been friendly and very professional all around.... Read more
Tenant
24th Sep 2020 (4 years ago)
R Page
Annie Savage was very helpful from start to finish would recommend her to anyone looking to rent in Portsmouth.... Read more
Tenant
24th Sep 2020 (4 years ago)
G Williams
My wife and I have used Leaders for the last three decades. Although the company has grown immensely since the start of the century we still receive a personal and professional service from our property manger Emma and her office manager, Julia, at the Branch in North End, Portsmouth - not forgetting Chris Love who oversees both the sales and management teams.... Read more
Landlord
24th Sep 2020 (4 years ago)
S Thomas
Very good agency, made moving a very smooth process. Annie was very helpful with all our questions... Read more
Tenant
24th Sep 2020 (4 years ago)
D Wilkins
Dealt with Ali yesterday with property in green farm gardens
Had a good chat explained everything really well and gave me a good feeling about place ????????... Read more
24th Sep 2020 (4 years ago)
M read
I use Leaders Fully Managed Service to look after rentals for me in Portsmouth. My main contact in the maintenance department is Emma. Emma is always very professional, knowledgeable and helpful. Emma is always very proactive and is prepared to go the extra mile to sort problems out for me, providing real added value to Leaders service. I would have no hesitation to recommend Leaders Fully Managed Service to other landlords.... Read more
Landlord
24th Sep 2020 (4 years ago)
C Dabeba
Very helpful estate agent robert comeford, keen to get you the place you want, I've been given extra time and loads of support with moving in and couldn't ask for a better experience.... Read more
Tenant
24th Sep 2020 (4 years ago)
P McNeill
We needed to organise a flat in Portsmouth whilst we still lived in Leeds and were unable to physically view. Robert was extremely helpful and timely in sorting a place for us... Read more
Tenant
24th Sep 2020 (4 years ago)
J Galvin
I have had a great service for renting my new property through leaders portsmouth. Have to mention the brilliant service from mr Ali Connor thank you for all your help. I am looking forward to moving in... Read more
Tenant
24th Sep 2020 (4 years ago)
M Harrison
Have been dealing with Alistair Connor and am very impressed with his professional attitude and the help he has been in securing a tenancy through Leaders. He has responded to all my requests within timescales and is always a pleasure to deal with. Highly recommended Alistair and the service he has provided..Many thanks... Read more
Tenant
24th Sep 2020 (4 years ago)
N Tomy
I am very happy with leaders , they are very helpful especially Alister Connor, he was helping me and my husband through out the process for renting a property!! It was a great experience. Looking forward with leaders.????????... Read more
Tenant
24th Sep 2020 (4 years ago)
R Jones
Excellent customer service received from Annie ... thank you! ????... Read more
22nd Sep 2020 (4 years ago)
M Falasa
When starting to search for your new place, you want the best agency and the best service they can provide! I knew straight away that Leaders Portsmouth will be the best choice. The biggest company with best agents. Annie Savage helped me to find my dream house! She is such a lovely and positive person! Very helpful, always smiling. All my questions were answered in a way I could understand. Warm, friendly very professional, what more can you wish for!
I would highly recommend Annie Savage to everyone who is searching for their own property. She helps dreams to come true!... Read more
19th Sep 2020 (4 years ago)
L Brewis
We recently viewed a property in Cosham which we really like. We are impressed with the Leaders team that have been dealing with us and Annie Savage in particular was very helpful in guiding us through the procedures. Fantastic.
Regards
Lee Brewis... Read more
17th Sep 2020 (4 years ago)
H yuhang
Not recommend this as property agent, called lots of time to release deposit and overpaid rental, every time the staff in Leader told me that they would find more information then gave me a call, but never I get a call back. They said 3-5 working days to release deposit and overpaid rental, but I have been waiting for a month. Some of staff in Portsmouth Leaders are polite, but one of lady was not care about at all. Everything just said OK , said called back, don't trust at all.... Read more
Tenant
14th Sep 2020 (4 years ago)
T Wilson
Had a great first experience with Leaders. I’ve never rented a house before so I was nervous .. Annie was amazing polite and professional. Explained everything I needed to know. Annie answered all my concerns and queries and gave 100% . I know my house is in good hands and I now feel relaxed .. thank you leaders for a great service .. and a big thank you to Annie.... Read more
Tenant
4th Sep 2020 (4 years ago)
M Hirst
I’ve been dealing with leaders now for 17 years and have always found them to be very friendly, they keep me well informed and I have found them a pleasure to deal with.... Read more
4th Sep 2020 (4 years ago)
X M
Great on sales and struggling in customer care. In my opinion this is the worst letting agency that I have to work with. The staff do what they can but they are always super busy and short of staff. They dont pick the phone and sometime take many days to reply and email. They need to hire a lot more people if they want to continue charging this abuse fees they have.... Read more
Landlord
4th Sep 2020 (4 years ago)
T Family
One of the best agencies I’ve been with, I will definitely recommend leaders and I will like to thank Annie at leaders for the support and help.... Read more
2nd Sep 2020 (4 years ago)
M D
Our experience with Leaders Property Management Team was very good since 2015, especially with Louise Martin-Kent, she was very helpful, with a prompt and professional assistance with the inquires that we had in the past years. Adrian & Denisa... Read more
31st Aug 2020 (4 years ago)
E Davis
Leigh was so helpful in the process of finding a flat in these hard times. Thank you so much to her and all of Leaders!... Read more
Tenant
30th Aug 2020 (4 years ago)
K Livsey
Our agent Leigh was super helpful and always got things sorted for us :)... Read more
30th Aug 2020 (4 years ago)
M Wright
We have had excellent customer service from Leigh Dawes over the last few months! Would highly recommend.... Read more
28th Aug 2020 (4 years ago)
C Nasti
Robert has been brilliant from start to finish!
We can’t thank him and the team enough for getting us into our new home quickly and without fuss.
Hugely recommend by Carlo of Capital Homes Int.
Thank you.... Read more
Buyer
26th Aug 2020 (4 years ago)
M Santos
I had a very good experience with Leaders, the team was very helpful, considerate and flexible. They supported throughout the whole process and were always able to help with my enquires that I had. It was very nice to receive a call from Chloe to let me know that everything was on track and to ask me if I needed anything else.... Read more
24th Aug 2020 (4 years ago)
biggsy7777

As an estate agent Michael Humphries was brilliant. He sold our house in a few days and then when we lost our buyer through Covid lockdown he sold it again in a few days. Amazing!
However, we used their conveyancing solicitors and sales progression team which we feel was a mistake. We received no communication at all when the Covid lockdown happened as to what they were doing, if anything. When the estate agents opened up again after lockdown we got good communication from Michael Humphries while he was selling the property. However, after that, despite numerous phone calls and emails asking for what was happening the solicitor from Jasper Vincent's in Southampton virtually ignored us and all the Sales Progression team from Leaders could say was 'it's progressing nicely' and 'I will send an e-mail chaser'. Despite asking many times, not once did we get an estimate of when the sale might complete except for when the Solicitors secretary phoned up one day and asked if we could exchange that day to complete 8 days later! I cannot fault them as estate agents, hence the five stars but, based upon our experience, I am unable to recommend their legal and sales progression team.... Read more
Seller
21st Aug 2020 (4 years ago)
S Hibbert
My husband and I had a very wonderful experience dealing with the Leaders Portsmouth branch team. Special shout out to Robert and Chloe. They were very friendly, efficient and absolutely responsive to our requests. We are very elated with the service provided. We would definitely recommend working with them. Keep doing an awesome job.... Read more
20th Aug 2020 (4 years ago)
D Johnson
Smooth and efficient services, has always delivered a high standard of work, special thanks to Chloe and the team.... Read more
19th Aug 2020 (4 years ago)
Jack
Had a nice experience with leaders thorough renting, the team were helpful with everything and had check ups from the team, Chloe was especially helpful thorough out!... Read more
Tenant
19th Aug 2020 (4 years ago)
E Painter
Amazing experience from leaders Portsmouth. In particular Ali, he has helped us find a property from start to finish and has gone above and beyond. So glad to be renting through a company like leaders. Would recommend to anyone.... Read more
Tenant
18th Jun 2020 (4 years ago)
P Culliford
The PMD have communication problems. I have been waiting acknowledgements for months. 5 star?... Read more
16th Apr 2020 (4 years ago)
M deck
Just bought a property with leaders - Michael was really helpful and if he wasn't available one of the other staff were there to give advice/updates. Just about to pass the property to the rental team and looking forward to receiving the same level of service.... Read more
Buyer
16th Mar 2020 (4 years ago)
E Agbara
???????????? i can’t even start to explain why you should NEVER rent with Leaders :(... Read more
Tenant
9th Mar 2020 (4 years ago)
H Momah
I would advice students to avoid this place. They always extort money from student as much as they can. They cancelled my application themselves and then refused to refund me my holding payment. They also have this really rude staff Harpreet who has no regard for people when talking to them. I would really advice no one to rent with Leaders. I ignored the advice I was given and now i'm ensuring no one else makes the same mistake I made. Please Leaders if you are reading this please refund me my holding deposit!... Read more
Tenant
8th Mar 2020 (4 years ago)
S wams
Horrible Agency..wd rather sleep rough in the streets than deal with this terrible greedy agents.Keep off as much as you can...had terrible experience with them...... Read more
5th Mar 2020 (4 years ago)
A Elder

This agency is the worst I wont advice no one to go with leaders..I veiw a property since January 14th 2020 I paid 675 rent an 775 deposit an was told that the property would be available February 3rd 2020. When I move in the property on March the 3rd with my newborn baby the place was cold no heating when I contacted leaders they said they never visited the property an they dont know about the heating the said day I called again they send a technician who said the problem was the fan he would change it the next day..he later return the next day the heating never work or the hot water I contacted leaders an told them about it all these days I sleep by a friend I keep contacting Leaders an telling them me an my baby have no where to go they did not care. I ask them for my money back to get a next place the lady said to me I can only get back my deposit I said how come I did not even sleep in the house one night due to the place was freezing cold. I ask her to call the landlord an let them return my money from since the 3rd of February to now I am homeless with a newborn baby an each time I call they keep saying they would release the deposit an the landlord have not return his part of the money yet. Leaders are very unprofessional the employees yell at u hang up the phone on you an treat you with no dignity an respect. I just need my money back so I can get a new place..imagine I never sleep there because of the coldness for me an the baby an they saying they cant refund me back all my rent money they are really unfair...today is the 14 of February an me an my baby is still stranded in the cold. Up to today leaders never return my money I paid which was 1450 in total. I am really stress now an dont know what to do...... Read more
Tenant
14th Feb 2020 (5 years ago)
E Dale
Very good getting repairs done. Nice friendly staff... Read more
24th Dec 2019 (5 years ago)
P Muszynski
I highly recommend Leaders estate agents . They are very professional , process of getting a new flat was quick and mach to my preferences . From the beginning staff was very friendly and helpful , no issues with communication at all . I would like to thank you for supporting me over this stressful time , a specially many thanks to Mr Alister.... Read more
Tenant
18th Dec 2019 (5 years ago)
J Benjamin-watson
I had a great experience...the staff is friendly and knowledgeable...communication is remarkable and always in a timely manner...special thanks to Annie in the Portsmouth office & Lucy in Southsea office...Job well done! ????... Read more
12th Dec 2019 (5 years ago)
J Sowden
Having purchased a freehold block of 3 apartments through Leaders I was constantly impressed with Natasha and Mike, they kept the deal on track and maintained communication with me throughout. Thanks guys.... Read more
Buyer
11th Dec 2019 (5 years ago)
L Jay
Horrible communication, negligent staff. Called up first thing to confirm a viewing for the day as I was travelling 2 HOURS BY Train, was told 'everything was good to go'.
Got to the viewing early, expecting someone to be there. Nothing. 20 minutes past my viewing, waiting in the pouring rain and numerous attempts to call them i was told that the property had been let.
(Considering the viewing was at 2pm, they had plenty opportunities to call us)
Do not bother with this letting agent. Absolutely disgusting treatment.... Read more
Tenant
10th Dec 2019 (5 years ago)
S Fitness
Michael Humphreys thank you for your help true professional .The purchase of the house went smoothly and you’ve kept us updated through out the process.... Read more
Buyer
20th Nov 2019 (5 years ago)
I Garman
As both managing and estate agents Leaders have been professional and efficient throughout. No hesitation in recommending them to anybody in southern England.... Read more
15th Nov 2019 (5 years ago)
G east
I have just exchanged on a house I purchased through these guys. All of the staff have been great, enthusiastic and helpful. They pointed me in the direction with regards the mortgage also. Very pleased so thanks to Katherine, Steph and Michael.... Read more
Buyer
28th Oct 2019 (5 years ago)
M Kennett
Natasha helped me with buying my house, it was pleasant and I was kept updated through the process. They were very helpful and I'm pleased to say I am picking up the keys within the week. Thanks again Leaders :) !... Read more
Buyer
10th Oct 2019 (5 years ago)
Poppy
Natasha helped us throughout our buying process. She was very proactive when we needed things doing, always helped & updated us when needed, sometimes things were a little slow, but you've got to remember they're juggling a lot of sales/rents at the same time so have to be patient. Overall good service. Thank you... Read more
Buyer
21st Sep 2019 (5 years ago)
P Robey
First class in every way would recommend.... Read more
20th Sep 2019 (5 years ago)
R T
Selling my house through Leaders was a pleasant experience. They kept me up to date with events at every step of the way, and were always helpful. They suggested a conveyancing firm, which were equally professional in their conduct.
I am currently selling another house with Leaders, despite their competitors offering me the earth!
I wouldn’t hesitate to recommend them for your selling and rental needs. (I can also comment on the rental sector of their business, as Leaders were the company I rented a flat from back in 1996. I had no problems then either!)... Read more
Seller
8th Aug 2019 (5 years ago)
A Rigby
I'm pretty disappointed with leaders, on three occasions now we have attempted to view properties by first phoning to arrange a viewing and then following up with email to confirm it. The first occasion the lady didn't even get back to us, then on the second the person phoned as we were waiting to view and cancelled, and the final one they didn't even have the decency to phone, we had to phone them to find out what was going on as we were waiting t the property. To which they told us they didn't know why but the viewing had been cancelled.
So won't be using leaders services in future... Read more
7th Aug 2019 (5 years ago)
N Casey

DO NOT RENT WITH LEADERS.
I have rented properties with them twice, and both times I have had awful experiences. They simply do not care about the well being of their tenants.
Their property management team are entirely unaccountable to issues, and consistently divert responsibility and blame to the Landlord (who, in my case, was often out of the country). What is the point of having a property management department that does not manage a property?
They have claimed our FULL deposit for damage and redecoration to a property that was in a DIRE state when we moved in. Our claim is still ongoing, and I won't rest until we get the entire sum back.
Leaders does not document important conversations, so if you absolutely HAVE to rent with them, record EVERY conversation, save EVERY email, log EVERY phonecall, and take as many pictures as your phone can store when you move in and out of one of their properties.
I cannot stress enough how unethical and unprofessional this company is. They should be absolutely ASHAMED of themselves.... Read more
Tenant
26th Jul 2019 (5 years ago)
C Tinley
Michael Humphrys and his team have been exceptional in helping with the purchase of our new home
Always on hand even out of hours. Called me with regular updates. Even talking to solicitors on my behalf. Outstanding service Thank you Mr Humphrys and your amazing team. Your dedication is above and beyond. MR & Mrs T... Read more
Buyer
20th Jul 2019 (5 years ago)
J Morris
Buying your first home can be very stressful indeed, but I have to say Micheal Humphrys from Leaders was at all times a beacon of light when I felt I was in the dark. He worked tirelessly, often out of office hours to get me the answers I needed and ultimately the the final result of owning my own house! I can’t thank him enough. Also the entire Leaders team were so helpful Natasha even went in and opened the windows for me on the very hot day of exchange when I was stuck in traffic and waited for my arrival long after office hours! What a fantastic team! 5 stars! Great friendly service. Thank you Micheal and the leader team.... Read more
Buyer
18th Jul 2019 (5 years ago)
E Eddy
Don't even bother. There friendly and helpful when taking your money but leave you in the dark and are no help once you have the keys in your hand. And don't even get me started on leaving at the end of your tenancy... Read more
Tenant
16th May 2019 (5 years ago)
M Nof
MASSIVE WAIST OF TIME. stuck up bell end that sounds like his got plums in his mouth.
P.s anyone having problems with heating or repairs if they don't fix it by law you are allowed to pay for it to get fixed and take it out the rent and send them the bill. Water and heating after 3 days must be fix by the 3rd day by law or any mould or damp is an EMERGENCY health hazard. You have many rights to get work done and take it out the rent.
Really sorry you guys having problems with this agent... Read more
Tenant
15th May 2019 (5 years ago)
B Mihaela
I'm very happy with the service I received especially from Michael and Natasha. Their services and delivery were excellent and of a high standard. Very lovely and friendly team. Thank you Leaders.... Read more
4th Apr 2019 (5 years ago)
G Masia
I'm really happy with the service I received especially from Natasha. Every step of the way she was there to help and nothing was too much trouble. Buying a house is never a quick purchase. However, Natasha was always there helping to move things along and kept the communication going which was a great help.... Read more
Buyer
13th Mar 2019 (5 years ago)
C Porter
Leaders Lettings in Portsmouth have handled the letting of our apartment for several years totally satisfactorily on a full management basis. So when it came to selling it seemed the obvious choice to use Leaders Sales. As we are not local owners we were concerned that the selling process would be difficult, but Natasha took the reigns and handled absolutely everything from beginning to end in an extremely efficient way with both the property presentation, negotiations and in fact the selection of an excellent reliable purchaser, keeping us in constant touch with the transaction as it progressed. She worked efficiently with our chosen Solicitor from beginning to end. We felt 100% comfortable with leaving the whole transaction in her hands. Communication being the key word. A charming and personable young lady that we would whole heartedly recommend as a chosen agent. Thank you Natasha.... Read more
Seller
12th Mar 2019 (5 years ago)
S Distribution
Good... Read more
6th Mar 2019 (5 years ago)
J Dagnell

Not great sadly. My issue was when the Property managment needed to arrange a gas check they only called once , no letters emails or text which was really frustrating because they made out they tried every avenue of communication . Then I was minding my own business in my own flat and some stranger nearly walked in !..this was the engineer. Turned out Leaders allowed someone they knew (who I didnt) a key to my flat so he could just let himself in ..and I was just about to jump in the bath so was naked from the waste down. Luckily I wasn't a vulnerable person and the man actually waited and apologized , he explained this sort of thing happens all the time with them ..disgusting! and then to top it all of a Lady called Laura from the North End Portsmouth Hampshire branch had the audacity to tell me that she wasn't happy because I told the engineer what a impostion it was and that I was quite frankly frightened and she was just very rude. Once this was explained in a very upset way to leaders on the phone.. nearly in tears, the Lady laughed on the over end. I Personally feel it's just a numbers game for them both sales and property management and they don't really have any personal care at all because its not there houses or flats they just don't give a toss , grab your deposit and go. Too add as well going back to the stranger in my home that Just because someone's employable and trusted doesn't mean they couldn't be anyone!! So sadly I would avoid leaders like the plague and am only currently still with them because I have to be! definitely needs a change around in those offices in portsmouth.... Read more
Tenant
20th Feb 2019 (5 years ago)
A Inglaterra
Very unhelpful, they don't do their job right, they don't help you fix any problems with the house nor dodo th bother to call back.... Read more
Tenant
18th Feb 2019 (5 years ago)
A banescu
The best agency to work with..!!!..The best team as well !!! Thank you Leaders for always beeing there for us ,for so long time ????????... Read more
18th Feb 2019 (5 years ago)
I Swierczynska
AVOID!!! They are happy to take your deposit fast enough and deal with some enquires but when you’ve got problem with landlord they say they don’t manage the property. I was left with no heating with my 2 yrs old for 3 weeks before Christmas Landlord didn’t care neither agency. And deducted money from deposit for cleaning as not good enough even though I used cleaner who has contract with them in Emsworth. I mean really?... Read more
Tenant
8th Feb 2019 (6 years ago)
E W
Excellent customer service. Thank you, Christian, for your help!... Read more
2nd Feb 2019 (6 years ago)
N Stevens
Fantastic service, Louise at the north end branch has been very helpful and replies quickly to any issues we have had!! Would highly recommend!!... Read more
6th Nov 2018 (6 years ago)
G Slocombe
Very good service throughout the transaction. Many thanks... Read more
2nd Nov 2018 (6 years ago)
L Fielding
Extremely happy with Leaders service. The Team in Southsea are brilliant, just sold our mum's property, it was a pretty stressful time and Matt Dalton, Oliver and Stephanie did their utmost to ensure it went as smoothly as possible. Always keeping us updated and trying to push things through for us. You cannot fault their professionalism, efficiency and commitment. Thank you so much, we will definitely use your services again.... Read more
Seller
8th Oct 2018 (6 years ago)
S Fatunwase
We enjoyed our time with leaders, it was a wonderful experience. Their services and delivery were excellent and of a high standard. Very lovely and friendly team. I would like to specially thank Louise our (property manager), an amazing woman......she was always going out of her way to look after us. I would also like to say a big thank you to an amazing and unassuming gentleman Chris Love for always going above and beyond to find us a comfortable property. I highly recommend Leaders letting and estate agents for your letting needs.... Read more
Landlord
2nd Aug 2018 (6 years ago)
J Ikpere
Excellent service and very friendly team. Christopher in Portsmouth team was so supportive and he is amazing. He moved us into our new property in 3 days. This is the best agency we have used. We called out the maintenance team and they responded almost immediately to get everything working for us. Thank you so much.... Read more
Tenant
1st Aug 2018 (6 years ago)
E White
Brilliant service, took into account our experiences and found us a wonderful place. Thanks Christian! Would definitely recommend.... Read more
7th Jul 2018 (6 years ago)
N Foster
Excellent service. Christian exceeded expectations which I think is quite rare these days. He was very helpful with securing a rental property for my son and girlfriend after a previous bad experience. He listened and was able to match them to a property that suited their needs. He went out of his way to show them a property the same day without them having made a previous appointment and went on to ensure the process went as smoothly as possible as time was of the essence. I thoroughly recommend the Leaders team in London Road, Portsmouth.... Read more
Landlord
5th Jul 2018 (6 years ago)
B Frampton
From start to finish the team @ Leaders did a first class job. at all times during the sale I was kept informed of progress, and they achieved the price required. I have previously worked with Leaders on the rental side also, and would have no hesitation in recommending them to others. Thank you Leaders... Read more
Seller
30th Jun 2018 (6 years ago)
M Byng
Louise is my property manager for my large portfolio. I am happy with her great service and professionalism. She never fails to go out of her way. I use many other agents however have found that Louise is the best property manager out of all of them.... Read more
Landlord
28th Jun 2018 (6 years ago)
G Harris
Very good service. Natasha and Michael were always on hand to answer questions in what was a complicated purchase.... Read more
Buyer
21st Jun 2018 (6 years ago)
F Falloon
Selling my home through Leaders Portsmouth has been a good experience. The staff especially Mike and Natasha, have both been very quick to respond to my queries with clear and precise information with no sales waffle. I have been kept upto date throughout the whole process which has been invaluable. I would definitely recommend anyone to use Leaders.... Read more
Seller
16th May 2018 (6 years ago)
E Thomas
Brilliant service from Christian and Christopher! thank you both for making the move a lot less stressful :) I will be sure to recommend leaders to friends in the future!!... Read more
Tenant
10th May 2018 (6 years ago)
E Pisarczyk
Louise and Tony, thank you very much for the excellent service we have recently received from you.
Louise manages the property we rent very well.
She is very helpful and always responds quickly to e-mails.
Tony did everything to find the cause of the leak in our apartment and fix it.
I recommend using Leaders Portsmouth... Read more
Tenant
17th Mar 2018 (6 years ago)
S Hussain
Thanks for the help Christian... Read more
14th Mar 2018 (6 years ago)
D Thompson
awful service,pity had to give even one star... Read more
14th Feb 2018 (7 years ago)
C Coyne
We had Christian show us around three properties before finding the one we liked. He was very friendly, honest professional and approachable. I hate moving home but it was made very easy through leaders and I'd happily recommend them.... Read more
8th Feb 2018 (7 years ago)
S Phillips
Excellent service, Lynddon has been very helpful in managing our property portfolio.... Read more
Landlord
25th Jan 2018 (7 years ago)
C Hall
I'm not normally one for reviews, i have never really thought about doing them to be honest but credit where credit is due. Louise has been brilliant since taking over our property care. I have been renting with leaders portsmouth for nearly 8 years and been left frustrated at times with lack of movement/communication when it came to repairs. I gave up trying to get our leaking conservatory fixed despite reporting on each house inspection (never hearing back) and contacting. Please ignore this negativity though as this was a few years ago. 5 stars is deserved - Louise took control of our property a while back and since then any repairs needed have been quick and communicated throughout. Also, I mentioned the conservatory problem to her and she got his resolved! I recommend using leaders Portsmouth.... Read more
Tenant
24th Jan 2018 (7 years ago)
J Pickard
Louise has been very helpful since becoming the manager of our rental property.... Read more
Landlord
24th Jan 2018 (7 years ago)
E Berkes
Big big thank you for a quick administration and help....
Thank you for Will and Christian... Read more
17th Jan 2018 (7 years ago)
T Bai
Very kind and helpful staff , warm welcome every time .....
Thanks for help to Will Gaskin and Special thanks to Christian Topler ..
Thank you wery much!... Read more
17th Jan 2018 (7 years ago)
C Sadler
Terrible letting agents took months to get a problem sorted that was never resolved, staff are useless and always bias to the landlords and constantly trying to rob tenants monies. Would never use these ever again not even a last resort!... Read more
Tenant
12th Dec 2017 (7 years ago)
Yousef
Thank you for everything. good stuff they were helpful... Read more
15th Nov 2017 (7 years ago)
F Stent
Amazing help from start to finish, thanks for all your help christian!
Highly recommend for anyone looking to buy or rent!... Read more
14th Nov 2017 (7 years ago)
L Földi
They are a super and quick . All the stuff really good mainly Chris. Thx Leaders .... Read more
14th Nov 2017 (7 years ago)
K ashley
Really helpful always at the end of the phone made my move really easy..... Read more
18th Oct 2017 (7 years ago)
K Famuditi
One amazing thing about Leaders Portsmouth is that they respond to complaints so fast. They address issues swiftly and make sure any problems are resolved within 24 hours. Louise and Laura have been so great in replying to emails. I will recommend Leaders over and over again.Thank you guys for the good services you render to your clients.... Read more
29th Sep 2017 (7 years ago)
A Dumitru
Best agency in town! :D... Read more
28th Sep 2017 (7 years ago)
M Awobajo
Thanks Christian for all your help with the move!... Read more
11th Sep 2017 (7 years ago)
T Bagosi
The whole procedure was super quick thank to Christian our agent, who was so nice and helpful. Thank you guys. It was a pleasure to chose your agency! Absolutely recommended!... Read more
6th Sep 2017 (7 years ago)
K Sharif
Even after paying my rent, they won't let someone take the keys on my behalf to move my stuff inside (after a long sequence of delays). Highly not recommended.... Read more
Tenant
22nd Aug 2017 (7 years ago)
D Udroiu

When it comes to make a sale or sealing a deal, they're great, however their interest in customer service and general common decency with is severely lacking!
We rented a flat from them in March 2016. Just a few days after moving in we realized we have flees. Took them 2 weeks and a lot off calls from our side to fix the situation. The washing mashin broke down and as well, took them 1 week to replace and of cours, a lot of phone calls from us. There are things that need to be fixed around the flat, that you can't notice when you visite the property. The bathroom window doesn't close properly and is always breeze in there. The kitchen door doesn't close right, you have to push really hard and makes a loud noise when you finaly close it. The bedroom door makes noise when is open or closed. The kitchen tao is still licking, after they sent someone to fix it, twice. We told them about all of this months ago and nothing was fixed.
There are 2 weeks now since we called them because we found mouses in the flat and we need their help. After 3 days they sent someone with a mouse trap and some poisen. They didn't checked back to see if everything is ok now, nobody came to remove the trap or poisen. We still have mouses after 2 weeks since our call to them. This time we didn't insisted with calls, we wantes to see how they treat the situation without us pushing them. They've done nothing!
They don't care about their customers, just about the money. They don't even deserve that 1 star i gave them. We regret so much for renewing the contract and we can't wait to move out from this flat and not colaborate with them ever again!... Read more
Tenant
13th Aug 2017 (7 years ago)
A Down
An incredibly friendly team of people who give nothing but great advice and 100% effort! Would thoroughly recommend.... Read more
5th Aug 2017 (7 years ago)
G gl
Hi Christian!Thanks a lot for your support and speed especially!! I really hope that you will be the best agent of 2017!!!Great service and politeness!!!!????... Read more
6th Jul 2017 (7 years ago)
B Griciunas
Thanks for your help Christian... Read more
23rd Jun 2017 (7 years ago)
V adrian
Thanks for your help Christian.... Read more
16th Jun 2017 (7 years ago)
T Pál
Had a great experience with Leaders.
Excellent professional courteous service.
Christian in particular was very helpful and helped ensure the process was very smooth.The team is also helpful!
Will definitely keep Leaders and Cristian...
Thanks Cristian for all,we love the beautiful flat ????... Read more
Tenant
16th Jun 2017 (7 years ago)
J Bennett
Christian was excellent with pushing our company let through quickly and efficiently. We needed somewhere ASAP and he kept me constantly updated and informed. Thank you very much Christian! You made the journey very easy and pain-free! :-) I highly recommend anyone looking to rent to go through Christian at Leaders.... Read more
Landlord
26th May 2017 (7 years ago)
T Jenkins
Very helpful, down to earth and very friendly. Thanks for the help, Christian!... Read more
8th May 2017 (7 years ago)
D Owen
Very good overall. I used Leaders Portsmouth as letting agents for a house I inherited and for about 9 years all was well until the last tenant caused some problems (which Leaders dealt with professionally) but because of the distance involved I decided to sell.
Consequently I also have experience of Leaders' sales who are also excellent. I got weekly updates on progress and everything went through smoothly. Happy to recommend.... Read more
Landlord
5th May 2017 (7 years ago)
D Edwards

Terrible - They are the worst stereotype of untrustworthy unscrupulous estate agents:
Do not use Leaders!! Try Todd & Hartridge further down the road – I have used Leaders for the previous two properties I have rented in Portsmouth and had very similar experiences. They do offer a good variety of properties but take my advice and avoid them, they are the worst stereotype of untrustworthy unscrupulous estate agents. Leaders just want your money and don’t care how they get it.
14 Balliol Rd - Promised that the property would be re-decorated prior to moving in this was not done. When I queried this after collecting the keys I was told that as I did not have this in writing it would not be done. That was my first warning that they are entirely untrustworthy.
Two years in the property with a list of faults:
• Ceiling collapsed in the kitchen due to an existing leak, this was eventually repaired after several months.
• Ivy that actually prevented the bathroom window from being opened never resolved as authorisation would not be granted by the landlord
• Garden fence collapsed also never repaired or replaced.
• Conservatory leaked whenever it rained never repaired
• External drain was actually located inside the property and this occasionally backed up flooding the downstairs.
So not a great experience and when the tenancy ended my partner and I decided to leave, this is when leaders come into their own. They must make a fortune from keeping tenants deposits for the most minor problems.
I have been billed £300 which I will have to dispute taking up to 90 days this includes removal of ‘junk’ from the shed which was there when I moved in and photos of minor cleaning issues. E.g. dust in the corner of the skirting board. I deep cleaned the property when I moved in as it was a mess, and had a local professional cleaning company and family (my mum) to clean the property when I moved out. Now I have to find the evidence of this from the past last two years, easy when you have an office of people that do this daily.
In summary they only care about the Landlord, they will promise you anything but once you have signed that contract they couldn’t care less. The stress of two years of fighting and begging to get the repairs done and now to be given this bill is a joke.
I have been incredibly polite and understanding always paying my full rent on time doing my best to maintain a house I could be proud of.
The only positive thing I have to say is about Laura on the maintenance team whom I’ve got to know very well over two years you tried your best Leaders don’t deserve you.
I'd like to give no star - I will never use Leaders again... Read more
Tenant
5th Apr 2017 (7 years ago)
yasin29091990
Fantastic service very fast and lovely customer service
high recommended.
thanks... Read more
20th Feb 2017 (7 years ago)
A Grigoriyan
very helpful and a great customer service specially from Christian thanks... Read more
20th Feb 2017 (7 years ago)
L Wood

As one of my many experiences with a letting agent, Leaders leave a hell of a lot to be desired. In terms of making a sale or sealing a deal, they're great, however interest in customer service and to be honest, general common decency with this place is severely lacking. My partner and I recently rented a house from them and when we got in it, noticed several issues that weren't visible at the original viewing. We reported these within 24 hours of moving in and received a vague response that only addressed one of the issues. This then escalated into multiple emails chasing the property management for a response regarding timescales and action that needed to be taken. We were forced to go into the letting agency just to speak to someone and try and get something done - things that should have been sorted before we even moved in! We were then met with even more resistance from staff and management who although agreed that being without heating in winter was unacceptable, refused to act upon this! Even trying to get a courtesy email that we were promised was like trying to get blood from a stone! We are STILL waiting for this email and the repairs to be done, which is disgraceful. This will definitely be my first and last experience with Leaders, too incompetent for words.... Read more
Tenant
25th Nov 2016 (8 years ago)
B O
Leaders respond quickly when it comes to maintenance issues.... Read more
19th Nov 2016 (8 years ago)
K Freestone
We needed a property at short notice, Leaders were fantastic in searching & showing us what was in our price range. Their friendly, respectful and discreet approach to our situation was beyond reproach. The staff went out of their way to ensure everything was ready for us to move in on the date specified. Will definitely use them again when required and have recommended them to friends. Well done team :)... Read more
Tenant
14th Nov 2016 (8 years ago)
R Warren
An excellent, proactive and professional service from Leaders. A thorough and hassle free service. Thank you Leaders.... Read more
6th Nov 2016 (8 years ago)
F Kivrak
Poor service, left house in a very bad condition and wasn't able to move in 4 days after, and they already took the deposit and month in advance rent!
Very disappointing, wouldn't advice anyone... Read more
Tenant
25th Sep 2016 (8 years ago)
D Pastoors
Had a great experience with Leaders. Christian in particular was very helpful and helped ensure the process was very smooth!... Read more
27th Aug 2016 (8 years ago)
S Anders
A complete joke. I have a mould issue and have had done so for a few years. Still haven't resolved my problem. They never return phone calls and don't turn up to appointments when supposed to. My son has asthma and damp and mould is a massive issue. My landlord told me he wouldn't increase my rent because of this issue and only 3 months ago I have an increase in rent. Quick enough to call when I didn't increase my direct debit/standing order for rent increase but not quick in coming forward to resolve my mould issue. It is now 10:20 on the 24th February and my appointment at my address was for 09:30 and still no show. Took the morning off work for no reason.... Read more
Tenant
24th Feb 2016 (8 years ago)
C Miller
Excellent professional courteous service. Very knowledgeable and helpful. Will definitely keep using Leaders.... Read more
20th Feb 2016 (8 years ago)
L Gosling
Leaders have been providing a fully managed service on my rental property in Portsmouth for several years. I cannot fault them. The property management team are friendly and efficient and provide a reliable and excellent service. Sales and Marketing also bend over backwards to help, and provide any assistance where they can. Most recently with a valuation and market reviews, they went the extra mile. Try the best, and you can forget the rest.... Read more
Landlord
21st Feb 2015 (9 years ago)