M McElhinney
Benjamin made buying our first home stress free, he kept us up to date throughout the process. Thank you for all your help!... Read more
Buyer
20th Nov 2024 (8 weeks ago)
N Grabowska
Very nice and helpful agency, super-duper supportive during whole house purchase. Updates received every single time when progress/delay occur. Really customer focused, fully understanding first time buyers 'if, buts and maybes' which I am really appreciate for, as I am aware I wasn't the easiest customer to deal with as because I had huge expectations. Massive thank you to Samantha and Keith which were absolutely spot on during our journey and walking me through buying property procedure step by step. They were fully coordinating contact between vendors, and solicitors. No issues at all only positive experience. Thank you very much!... Read more
Buyer
30th Oct 2024 (11 weeks ago)
H Marzec
I had an amazing experience with Sam and the team at Lucas Estate Agents. Professional and efficient. Very helpful - would highly recommend.... Read more
29th Oct 2024 (12 weeks ago)
A Storey
If you want to instruct a firm that checks that the buyers are genuine and able to complete,if you want an estate agent that is proactive and will progress your sale and keep you informed all the time then you cannot choose better. Thank you Sam.... Read more
Seller
28th Oct 2024 (12 weeks ago)
N Dingle
The whole Lucas team were fantastic but the service we received from Benjamin, in particular, was another level.
I can't tell you how impressed I was from his level of care and communication to both parties of our sale. I would have no issue in recommending Benj to anyone looking to sell.... Read more
Seller
28th Oct 2024 (12 weeks ago)
T 27
Lucas Sales and Lettings are 100% the best Estate Agents I've had the pleasure of dealing with. The staff for the last 5 years have been fantastic, professional and they genuinely care for the tenants. I can not thank or recommend them enough. Our rental journey has worked exactly how renting should, it has led us to finally buying our own home. Thankyou to Lucas Sales and Lettings, you have been incredible.
Ross, Michelle and all of the other staff have been faultless and it has been a pleasure. Thankyou!... Read more
Tenant
11th Oct 2024 (14 weeks ago)
R Blade
I want to express my sincere appreciation for the exceptional service provided by Lucas Lettings. The property was exactly as pictured, and Ross was outstanding in sitting me down and explaining all the rental paperwork.
I encountered an issue on my part during the tenancy, and the team truly showed their dedication by working closely with the landlord to resolve it. You can really tell a company is great when they step up during challenging situations. Their professionalism and support were exceptional. Highly recommended!
Thanks to once again to every one at Lucas Lettings.... Read more
Tenant
11th Oct 2024 (14 weeks ago)
D Thompson
Fantastic service from the sales team at Lucas, from the start when we put the house on the market right through to completion. Keith, Samantha & Richard set up viewings efficiently & we sold within a few days. Couldn't have asked for more from Keith when setting up the sale, with excellent photos and marketing. We also need to mention Samantha, who went above and beyond in helping us secure the purchase of our new house. What a fantastic team, we would definitely recommend.... Read more
Seller
8th Oct 2024 (15 weeks ago)
R Williscroft
We recently sold our home in Corby. Ben was the agent we used to sell the house. As soon as we put the house on the market, Ben had viewers lined up and within the first week we had two offers, one of which we accepted.
Ben was very proactive in helping us sell the house and showed a continued genuine interest through the whole process until the sale was concluded. We would highly recommend Ben to anyone wanting to sell their home.... Read more
Seller
7th Oct 2024 (15 weeks ago)
D Hughes
Benjamin from Lucas Sales & Lettings has to be one of the best estate agents I have had the pleasure to work with. I was purchasing a property from Benjamin and he worked hard to drive the sale, and ensure the large and complex chain did everything needed to in advance to leave no surprises. Benjamin made the other estate agents in the chain including my own look useless. I know that when i come to sell a property again, I will be reaching out to Lucas Sales & Lettings and asking for Benjamin to look after my sale. Thank you Benjamin and Lucas Sales for making the purchase so smooth and simple. Definitely an estate agent you can trust.... Read more
Buyer
3rd Oct 2024 (15 weeks ago)
M Ellis
Excellent agents, not pushy at all, very helpful with all things related to moving, I didn't have a clue but they guided me all the way, you could ask them anything!
Sam and Richard were fantastic all the way throughout, wouldn't hesitate to use them again.... Read more
29th Aug 2024 (20 weeks ago)
M Sinden
I cannot praise Benjamin enough, very professional in all his dealings with both myself and prospective purchasers. He really went above and beyond in order to make the transaction as swift and seamless as possible. Would I recommend Benjamin? Absolutely 100%... Read more
Seller
25th Jul 2024 (25 weeks ago)
A Andersons
Very nice estate agents,especially (Benjamin)
Very easy to deal with and they all ways keep you updated,thank you!
If I have to will use again... Read more
25th Jul 2024 (25 weeks ago)
B Lyon
Working with Benjamin from Lucas Sales and Lettings has been a privilege. He has made our house selling/buying process easy to manage and helped to take some of the usual stress away! Benjamin has been involved in every part of the journey, from valuation to negotiation to completion. He kept us updated regularly, filled us with confidence and reassured us when needed. Our house in Market Harborough sold in just 4 weeks after going on the market, during a time where the market had slowed right down, for more than what we were looking for. We would recommend Benjamin to anyone in Market Harborough looking for a friendly, hard-working estate agent who will give you a personal, one-to-one experience.... Read more
Seller
2nd Jul 2024 (6 mo. ago)
R Partridge
Benjamin is an excellent person to deal with. Warmly professional, personable and knowledgeable he has been open and honest with us throughout the process. I have no reservation in recommending him as a quality estate agent. Never once did we feel pressured to make a decision, nor feel like we were being ‘sold’ to. His experience clearly informs his manner (calm and transparent) and it continues to be a real pleasure working with him as he guides us through the process of purchasing a new property.... Read more
Buyer
24th Jun 2024 (6 mo. ago)
J Brosnan
Lucas were the agent of the house we just purchased and despite me not being their direct client I absolutely felt like I was! Sam was not only lovely and personable to work with but she was super helpful in keeping me updated on the progress and worked so hard on chasing the relevant parties towards the end. Thank you Sam for making the process super easy!... Read more
Buyer
6th Jun 2024 (7 mo. ago)
Daisy
Benjamin dealt with the sale of our property and purchase of our new home. He couldn't have been more helpful right the way through the whole process. He kept us up to date with progress from start to finish, nothing was too much trouble, and he made a challenging time much easier. He is a very genuine, friendly and professional person. We can’t thank him enough!... Read more
Seller
30th May 2024 (7 mo. ago)
R Ekins
We couldn't be happier with the service we received from Richard @ Lucas. From start to finish, they were incredibly helpful and professional, guiding us through every step of the process with ease. They worked tirelessly to get our house on the market and managed to sell it within just a couple of days! The speed and efficiency with which they operated were truly impressive. We are extremely satisfied with the outcome and would definitely use their services again in the future. Thanks to everyone at Lucas!... Read more
Seller
29th May 2024 (7 mo. ago)
D Burton
We made the common mistake of falling for a property before listing our own, so when we called Benj at Lucas Estate Agents, the pressure was on… But he delivered and not only got our property on the market quickly, he managed to agree the sale in less than two days from listing! We’re delighted with the service and would highly recommend!... Read more
Seller
7th May 2024 (8 mo. ago)
V R
We had the pleasure of working with Benjamin recently. We met with many people who we just didn't quite feel comfortable with. When we met Benjamin we just sat and chatted. At no point did he try any tactics. It was like chatting with a friend in a coffee shop, easy and relaxed. Benjamin is such a lovely guy who will most definitely go the extra mile to help. He is knowledgeable and will happily give advice, if you ask for it. He is the kind of guy anyone would be lucky to have as a neighbour! If you have the privilege of meeting him, your plans will most definitely be enhanced. We believe in praise where it is due, hence this review. You will not be disappointed.... Read more
S Draper
Amazing estate agents, we recently brought our 1st home through Lucas after also renting from them for several years. Sam who helped us with the purchase was amazing from start to finish and made sure everything went as smoothly as possible so we completed in just 8 weeks ????Thankyou! Ross from the lettings side was also great and whenever we needed anything things were resolved quickly. Would highly recommend for letting for sales!... Read more
Buyer
26th Mar 2024 (9 mo. ago)
A Henman
Lucas letting a have provided an opportunity excellent and fully professional service in renting out our property successfully. Would highly recommend Rebecca and all her team at Lucas lettings. Communication was excellent and advice timely and very helpful. Would recommend their services unhesitatingly.... Read more
Landlord
2nd Mar 2024 (10 mo. ago)
I had the pleasure of dealing with Benjamin while dealing with the very sensitive sale of my late father’s property.
From the very start it was clear that Benjamin was very knowledgeable about the local market. He named properties (not necessarily on his books) that we were directly in competition with, and therefore marketing our property to give us the competitive edge. As the market changed he advised us on adjusting the price to enable us to sell.
His communication was excellent at all times. He was sensitive, timely, understanding and always on the ball. I always felt well informed and advised.
It was a difficult sale for various reasons, but Benjamin steered us through it with a calmness and reassuring professionalism.
I would have no hesitation in wholeheartedly recommending him to you, and infact would never use anyone else.... Read more
Seller
9th Feb 2024 (11 mo. ago)
J Day
I dealt with Benjamin Burton with regards to both selling and buying properties. I found him to be really personable, helpful and always very responsive to any queries I had through the selling/buying process. If ever I put my property on the market I will definitely be contacting Benjamin.... Read more
Seller
8th Feb 2024 (11 mo. ago)
W Baldwin
I highly recommend Lucas Sales & Lettings! Keith & his team have provided myself and my family with an exceptional service in initially renting our bungalow to lovely tenants and later successfully selling it to great buyers who completed quickly. Very impressed!
Warrick Baldwin... Read more
Seller
14th Dec 2023 (1 year ago)
C Hilbourne
Without "Team Lucas", the sale of my mums house would have stalled. The attention to detail to push solicitors and then convey all the information to all parties is just 1st class. Cant thank you enough guys for a job well done, you are in a class of your own ????
Many thanks Colin... Read more
Seller
14th Oct 2023 (1 year ago)
L Newland
Becky and Ross at Lucas Lettings did an excellent job in finding the right tenants for my property. They were totally professional, well versed in current legislation, efficient and thorough. A pleasure to deal with and I wholeheartedly recommend them.... Read more
Landlord
17th Aug 2023 (1 year ago)
J ford
Hey, I had Rebecca Marriott help me from Lucas lettings, very knowledgeable, very helpful and continues to be awesome with me bugging her with questions, 2 weeks after I’ve moved. If you have a house rent with Lucas, your on the right place, especially if you get Becky 5 ??’s... Read more
Tenant
23rd Jul 2023 (1 year ago)
Beware renting from Lucas, they do not maintain your property correctly and then assist your landlord in claiming money back from the deposit.... Read more
Tenant
24th Apr 2023 (1 year ago)
K Custard
We are currently buying a property listed with this agency. They are working so hard to ensure that the transition goes smoothly, we wish we had used this company to sell our property.... Read more
Buyer
5th Oct 2022 (2 years ago)
M A
Carlsberg don't do Estate Agents but if they did, they'd probably be called Lucas Sales & Lettings!!
We recently sold and purchased through Lucas and the process was seamless start to finish. Sam in particular was instrumental in how smoothly things ran and went above and beyond to make sure all our housing wants were met.
The whole of the Lucas Team are incredibly professional, friendly and approachable, and their local knowledge really is second to none. If anyone is looking to sell, buy, let or rent out their property then look no further!
10/10... Read more
Seller
5th Oct 2022 (2 years ago)
M Townsend
Rude, no empathy, controlling, unprofessional, inadequate substandard customer relations.... Read more
13th Jul 2022 (2 years ago)
K Neil
I have no problem with Lucas estate agents, but DO NOT use their mortgage advisor John Betts please see my review on John Betts mortgage for more info.... Read more
20th May 2022 (2 years ago)
S edwards
Terrible company, When asked about pets (i.e. cat) was told that was fine, then when we put application in was told then it was £25 extra a month!!, Also guarantor rates are ridiculous, need to be earning just short ok 30k for £750 month for an outdated bungalow??!!... Read more
Tenant
16th Apr 2022 (2 years ago)
U Lisiecka
Excellent from the start to the very end of the process. Always responding, chasing what needs to be chased and updating me with progress of sale/ buy. The Sales Team is fantastic and I cannot say thank you enough to express my gratitude and how much I appreciate their work :)... Read more
Seller
5th Apr 2022 (2 years ago)
J Porter
I would highly recommend Lucas Lettings! Been with Lucas Lettings for over 4 years and have been treated as a member of their family. Ross and Matthew have helped me throughout my time and are always on hand to talk and answer any queries. The whole team are wonderful. Thank you Ross, Matthew and the whole Lucas Lettings Team.... Read more
Tenant
27th May 2021 (3 years ago)
Buyers and sellers beware. I booked a viewing stating I was travelling from Manchester and stressed they must advise if property sold as I was travelling a long way. On the morning of the viewing I rang them as I had heard nothing . They hadn't even booked my viewing in so I had a wasted journey. Despite my recall of conversation with agent who booked my viewing they kept going in about their fail proof greenlight system -it failed miserably. The property was sold I had travelled a long way for nothing . Absolutely useless go somewhere else , sellers they not even booking viewings properly and buyers obviously mean nothing !... Read more
Buyer
16th May 2021 (3 years ago)
C Hatcher
Without a doubt the best estate agent in Kettering. Rented my property, within hours of instruction, to excellent tenants. I would highly recommend the whole team. A very professional and knowledgable service... Read more
Landlord
6th Aug 2020 (4 years ago)
R Khanam
We highly recommend Lucas Lettings! We had a smooth transition from the old to the new home. Ross is incredibly amazing! Helped us throughout the process and gave us a great journey. These people know what they are doing. So blessed to be in our new home so quick no glitches. Thanks Ross and Lucas Lettings! Keep up the great work! From- Rose and Family :-)... Read more
Landlord
3rd Aug 2020 (4 years ago)
L Tucker
Excellent customer service... Read more
7th Mar 2020 (4 years ago)
G Rapuano
Me and my family have rented a property with Lucas for over 3 years , and I can't say a bad word about them.
Ross and Matthew are very professional and just a pair of nice guys
I would highly reccomend Lucas to any one who like to rent in kettering and surrounding... Read more
Tenant
13th Dec 2019 (5 years ago)
C Wyatt
Great agent to deal with. Josh Betts was a real star and came through for us when we needed his expertise. The whole office seems to act as a team and we we're never left without support if he was away. Highly recommended.... Read more
1st Dec 2019 (5 years ago)
L Dickens
Great estate agent, wouldn’t use anyone else in kettering, Keith Lucas is always open and honest, also the team in the office are great, we are dealing with josh at the moment and he keeps us informed all the time, very lovely guy to deal with.... Read more
12th Oct 2019 (5 years ago)
H Hartley
Josh has kept me sane throughout a very tricky purchase even though he wasn't my Estate Agent.
Most of the time he was the only person involved who I could rely on for contact when everyone else was ignoring us.
Top Estate Agent!
Would request Josh to Market our house if we ever need to in the Future.... Read more
Buyer
3rd Oct 2019 (5 years ago)
K Wielgus
I have experienced both; buying and selling properties through Lucas Estate and I would highly recommend them. Great team and extremely efficient. Special thanks to Josh Betts for his second to none service!... Read more
Seller
30th Jan 2019 (5 years ago)
B Hall
Have asked for the Lucas team to deal with family property sales and rentals for many many years now. A highly trusted and professional team.... Read more
6th Dec 2018 (6 years ago)
D Lee
Excellent service. We have been both Tennant's and landlords through Lucas and on both occasions they have looked after us and our property. I will have no hesitation in recommending Lucas's.... Read more
11th Jun 2018 (6 years ago)
L Downes
The whole team were very friendly and communicative. Henry was always efficient and professional. A very stressful time was made much more bearable. Thank you to the Lucas Team.... Read more
11th Apr 2018 (6 years ago)
S Hales
I have been dealing with Lucas Lettings since 2015. Becky and her team are all professional, friendly, helpful and proactive, always prompt to return phone calls and emails. Their fees are very good and they deliver an efficient first class service. I would have no hesitation in recommending them.
Well done and thank you. Keep up the excellent work.... Read more
Landlord
1st Apr 2018 (6 years ago)
M Beddows
Hi, Been dealing with the Lucas team for many years now and never had an issue, bought through them and all was handled professionally and with extreme efficiency, sold Mum's house with them and you should have seen the presentation and photography, that sold that house for sure and what a pleasant experience. Now using their letting service and everything works very well, excellent maintenance service at very good rates and that gives a happy & landlord; very well done to all the team. Shame there is only 5 stars!... Read more
Seller
20th Mar 2018 (6 years ago)
T Radford
These guys are fantastic! Mainly we dealt with Henry and Josh, who was a legend throughout the purchase of one of their properties.
No question or request was too much and they kept in touch throughout the whole process. Even accommodating several viewings (to get all of those measurements), where they attended too.
After sale service has been fab too, a lovely ‘new home’ card and a follow up call a couple of weeks after we moved in to check all is ok.
I would highly recommend this awesome team!!!... Read more
Buyer
12th Jan 2018 (7 years ago)
H (Coding_Tuts101)
We recently bought a house through Lucas Estate Agents and Henry managed the process perfectly!
The entire process was a breeze and Lucas Estate Agents were quick to offer assistance when needed.... Read more
Buyer
23rd Nov 2017 (7 years ago)
M Petrufova
Great service provided by Josh Betts as well as other agents. Extremely helpful and polite as well as professional! Helped us a lot and made the purchase of our property much smoother. Would 100% recommend using this company as they are very reliable !!! Thanks... Read more
Buyer
12th Oct 2017 (7 years ago)
M Lloyd
Thoroughly professional service.... Read more
23rd Aug 2017 (7 years ago)
S McCrone
Massive Issues with dealing with issues.... Read more
14th Apr 2017 (7 years ago)
T Jackson
Excellent professional and friendly service from a good team of experts.... Read more
12th Mar 2017 (7 years ago)
L Tottem
Over the last 15 years I have used several letting agents in Kettering to find tenants for my rental property. Lucas Lettings are, by far, the best. Everyone I dealt with in the office was very friendly, helpful, professional and customer service orientated. They worked very hard to secure a suitable tenant that met my requirements (e.g. non-smoker, no pets) and never once tried to encourage me to settle for less. They always kept me updated regarding potential tenants' upcoming viewings and their subsequent feedback. I would highly recommend Lucas Lettings.... Read more
Landlord
11th Mar 2017 (7 years ago)
G S
Lucas are the best agents around. Their conduct is of the greatest quality. From their communication, dedication and professionalism, I am unable to fault them. In a world filled with agents whom are more like sleazy back-street car sales, it is deeply refreshing to find a company who goes the extra mile to ensure that the job is done in the best way possible.... Read more
27th Feb 2017 (7 years ago)
A Taylor
I have been in this awesome flat for over 3 years now and love it to bits. A converted factory (1865) which reminds me everyday of its fabulous industrial heritage. One of Doc Martens at one point. Nothing is too small to deal with and the service is exceptional, good communications, clear/ transparent & quick responses.I can get on with life and enjoy the property with no worries.... Read more
Tenant
21st Feb 2017 (7 years ago)
C Saunby
Henry has been great as have all the staff with whom I had contact. Very professional and dedicated. Henry worked tirelessly to get the sale completed checking up and down the chain on a regular basis to make sure all the pieces held together and gave me regular updates.... Read more
Seller
23rd Jan 2017 (7 years ago)
K Rees
I cant thank Lucas enough for the help with my recent sale. Very professional, honest and extremely proactive. Sam went out of her way to ensure everything was in place to meet my deadlines, which were challenging to say the least!
Highly recommend to anyone looking to sell.
Thanks again Sam, you are a star!... Read more
Seller
20th Dec 2016 (8 years ago)
D fish
I can't recommend Lucas estate agents highly enough. I found them very friendly, honest and professional making the the process as pain free as possible. Communication's where excellent, the team worked really hard getting my property lots of viewings and ultimately a good price, bang on the valuation. I chose Lucas estate agents because they where straight with me from the word off with no silly sales patter! I was't disappointed, thanks for your efforts.... Read more
Seller
29th Nov 2016 (8 years ago)
C Goodwin
Have dealt with this agency when trying to relocate my mother after a recent bereavement. They have always replied promptly, trying hard to find a suitable property to meet her requirements. Our dealings have mostly been with Henry and we have been most impressed by his courteous professionalism.... Read more
9th Oct 2016 (8 years ago)
J Woodcock
Having used several estate agents to buy and sell properties, Lucas Estate Agents are easily the best I have dealt with. Nothing is too much trouble, they have excellent local knowledge and contacts. They provide a thoroughly reliable, professional and friendly service.... Read more
Seller
26th Jul 2016 (8 years ago)
P james
my reason for 2 stars is that me and my partner were asked to leave a property for something that happened when we wast in the country, when it came to our deposit after painting the walls and spending at least too days cleaning they still took money (£90) for a clean. we felt we were blamed for things that weret us and we lost a lot of money moving to a new place because of this. nice to your face until they get your money be warned!... Read more
Tenant
26th Jul 2016 (8 years ago)
D Perrin
Fantastic agent.. Very friendly and professional would recommend to anyone.. if you want to Let or sell your property in Kettering look no further than these guys.. You won’t regret your choice.... Read more
30th Apr 2015 (9 years ago)