M Braithwaite
Maalems where fantastic from Day 1! Very understanding and prompt on responses. They made the whole stage of settling in and leaving the property so easy and manageable. Would defiantly be using Maalems again!!... Read more
Tenant
19th Sep 2024 (18 weeks ago)
B Cowley
We recently purchased our first house through Maalems and were really impressed by the service throughout. James and the wider team were extremely proactive and responsive throughout and helped push the move through smoothly and by our required completion date. I would highly recommend Maalems to anyone looking to purchase in the area.... Read more
Buyer
15th Sep 2024 (18 weeks ago)
F Andres
We rented with Maalems for a one year fixed tenancy. The team (especially Magada) we’re very responsive to our requests throughout the tenancy and were fair and transparent throughout the process.... Read more
Tenant
4th Sep 2024 (20 weeks ago)
S Millington
I couldn't recommend Maalems more. The team are fantastic to work with and realistic with valuations unlike most agents who tell you what you want to hear. We used them to rent our property for 5 years followed by a successful and extremely stress free sale. Our flat was under offer less than 1 week after going on the market we got above asking for it! Best estate agent around!... Read more
Seller
9th Aug 2024 (24 weeks ago)
K ND
We live abroad and so we took our time speaking with and selecting an agent to sell our home. James stood out as 100% trust worthy and transparent from our first conversation. He took control of the entire sale including dealing with all contractors needed to actually move out of the house. We leant on him completely for the entire process and appreciate the fact that he was so willing to ensure a smooth sale. A great small company, clear on expectations, competitive pricing and good connections all around.... Read more
Seller
6th Aug 2024 (24 weeks ago)
Anonymous Homeseller
Excellent service from Maalems, Earlsfield. Knew the market but was not pushy, unlike other local agents. Good, clear communication and a hassle-free sale.... Read more
Seller
5th Aug 2024 (24 weeks ago)
A Amanchukwu
My family have been using Maalems for aprox 20 years to rent our home @ Leckford Rd, and then most recently to sell the property. I would highly recommend Maalems services. Over the years they have been very informative, helpful and a great source of support to my family going over and above many times and making things easy for us. We live oustide London and had relied on them for may things and they always provided help. Not may businesses operative this level of service they are truly one of kind. Thank you JJames, Felix, Leah, Alessandro and others, xxxxx... Read more
Seller
1st Aug 2024 (25 weeks ago)
T Johnson
James and the Maalems crew have managed my property for probably 20 years and have now handled a long difficult sale of the property with patience and professionalism.
Excellent service.
Thank you... Read more
Seller
24th Jul 2024 (5 mo. ago)
A Condon
I recently purchased my first property with Maalems, and working with James was an absolute delight. Navigating the challenges and stress of being a first-time buyer on my own was daunting, but James was always quick to respond and went above and beyond to offer extra assistance whenever needed. I highly recommend Maalems and look forward to working with them again in the future!... Read more
Buyer
18th Jul 2024 (6 mo. ago)
V Máiquez
James has helped us not only to sell our property, but also to buy our dream home. We had an offer for months for our flat and when we were giving up on finding the right house at a price we could afford, he managed to find one for us. He’s been really helpful throughout the entire process (over 7 months) and even chased the sellers several times to ensure the paperwork was completed. Thanks James! Victoria... Read more
Seller
17th Jul 2024 (6 mo. ago)
G Wolmarans
This team is by far the best agents we have worked with! Everyone is super helpful, professional and helped make this move in a breeze.. Thank you!... Read more
10th Jul 2024 (6 mo. ago)
D Harvey
I recently sold my one-bedroom flat through Maalems who provided an excellent service. This was my first experience of selling a property and I had approached several local estate agents for valuations. James' valuation matched most others but he was by far the most informed and helpful giving me a detailed run down of what the process would entail. There was no hard sell or pushiness either which was a refreshing change.
The sale itself was smooth and swift. James and his office were always polite and efficient and kept me informed of progress. I would be more than happy to recommend this company and would use Maalems again should I need to sell or buy.... Read more
Seller
9th Jul 2024 (6 mo. ago)
S Carton
Maalems were brilliant when buying my property.
They are efficient, friendly and great communicators.
Would recommend there service to anyone.
Thanks James for getting the job done so quickly!... Read more
Buyer
16th Jun 2024 (7 mo. ago)
S Suthatharan
Very happy with the service. A valuation that was sensible, under offer within 3 weeks, clear and professional communication along the whole process.... Read more
Seller
3rd Jun 2024 (7 mo. ago)
R Matthews
Fantastic experience working with James from Maalems, selling my property through them. Of course it's always stressful selling property at any time, but James went above and beyond to make it as easy and as stress free as possible, keeping on top of all parties and completing within the time frame that I needed. I can't recommend highly enough, he would be my go-to if I ever went through the process again.... Read more
Seller
3rd Jun 2024 (7 mo. ago)
R Farsad
Incredible and friendly service from the start. I was moved in quickly without a single issue. They were so friendly and helpful from the beginning and I could not recommend them more- 5 Stars!!... Read more
Tenant
2nd May 2024 (8 mo. ago)
M Beltran
Fiona D. was very efficient. I was updated by the process of securing the property. That's why I was able to comply with the requirements. She was informative of the property. It was a smooth transaction.... Read more
30th Apr 2024 (8 mo. ago)
G Hennah
We had a very positive experience with Maalems during our 18-month tenancy. Every staff member we dealt with was extremely helpful and very responsive, which is exactly what you'd hope for. We experienced a smooth transition into and out of the property. Would highly recommend!... Read more
Tenant
9th Apr 2024 (9 mo. ago)
S Ward
I've just rented a house through Maalems. They have been friendly, clear and efficient throughout. A normally stressful process was totally stress-free.... Read more
Tenant
3rd Apr 2024 (9 mo. ago)
Spela
Prompt, efficient and professional service from Fiona Doherty, who made the process of renting a flat very easy and stress free for us! Would not hesitate to use Maalems services again.... Read more
Tenant
21st Mar 2024 (9 mo. ago)
L Longhurst
Working with Maalems was so smooth and easy! I found their top notch communication and organisation to be so helpful during the moving process.... Read more
12th Mar 2024 (10 mo. ago)
J Greenwood
Used them several times and they have always been very efficient, know the market and deal with enquiries in a constructive way. Excellent service.... Read more
12th Mar 2024 (10 mo. ago)
A anwar
They lie a lot... Read more
12th Mar 2024 (10 mo. ago)
N Ghosh
Very professional and friendly business. Responsive on emails/call. They definitely work as a team keeping each other posted. Found our tenants quickly. Highly recommend them.... Read more
Landlord
18th Jan 2024 (1 year ago)
G Farrell
Very efficient and effective. A distinct sense of being treated as an individual rather than a commodity.... Read more
11th Jan 2024 (1 year ago)
Iain
Excellent service from a trustworthy estate agent. Would highly recommend to anyone.... Read more
4th Jan 2024 (1 year ago)
A Bhatti
During the 4 years of our tenancy managed by Maalems we dealt with 5 different agents and 4 of them were great.
Then we had to deal with Alex Gibbs and eventually decided to end the tenancy instead of renewing again. He tried to convince us that the landlords want to increase our rent by 20%. For the record, 2 years ago when rents were rocketing the landlords actually agreed to lower our rent slightly for another 2 years... They seemed to be nice.
During this years negotiations Alex agreed with us to let our contract run on a monthly rolling basis until we find a new place that's worth the money. However, the contract he then sent to us instead was a one year fixed contract with a two months notice clause, signed by landlords before we even read it. Terms that were very different from what we agreed to on email and very unfavourable to us. When I questioned this, a Maalems director said Alex will clarify this as he was negotiating this case. We never got a reply from Alex to this date, even to the directors email in which he was asked to clarify this. Very unprofessional behaviour from him from start to finish. After not hearing back from them in a while we decided not to renew.
In hindsight, this could have been a strategy to get us out of the property sooner so someone else can pay more rent or just one agent being highly unprofessional. Soured a good experience of four years in less than two months.... Read more
Tenant
28th Dec 2023 (1 year ago)
M Absi
Fiona streamlined everything for us, and we appreciated her team's responsiveness to emails. The rental process was made easy, and we have nothing but positive feedback about our experience.
Great service and great people.... Read more
Tenant
21st Dec 2023 (1 year ago)
Q Poyet
As a new tenant, I can tell that the renting experience was smooth from the beginning to the end! I highly recommend Maalems if you're looking for a place to rent, they are very reactive, easy to reach and adaptive. Special kudos to FIONA who not only provided us with excellent communication throughout the process but also made sure that your move was as smooth as possible!... Read more
Tenant
5th Dec 2023 (1 year ago)
M Sancho
For the last 10 years I have been with Maalems in south London, and they have the best service I've ever had. Every time I had a problem with the flat (boiler broke, appliances etc..) they were quick to reply and solve it (most of the times the same day) or to coordinate with the landlady. It's refreshing to deal with a Estate Agents that make things so easy. Would recommend 10 out of 10 times.... Read more
Tenant
28th Nov 2023 (1 year ago)
L Aubert
From the very start of the process, Felix was very helpful with answering any questions we had and liaising with the landlord to agree on a deal we were all happy with. Moving onto the onboarding process, Fiona is extremely efficient which made the process very simple and streamlined. Great all round agency, who is always happy to help with any questions.... Read more
Tenant
27th Nov 2023 (1 year ago)
B Burkill
Extremely helpful and informative team. Always quick to respond and very personable, thank you for helping us organise our first home!... Read more
15th Nov 2023 (1 year ago)
W Ford
5/5 these guys sourced an awesome place for my girlfriend and I. Super responsive and personable.... Read more
Tenant
12th Oct 2023 (1 year ago)
D Boardman
We can’t praise Maalems enough they have done a brilliant job marketing our property. James was helpful and very professional throughout the entire process. We would highly recommend Maalems.... Read more
Seller
18th Sep 2023 (1 year ago)
A McDonald
Brilliant service from start to finish! James was incredibly supportive throughout the entire process and was quick to help with any questions we had. Would highly recommend Maalems to any buyers.... Read more
Buyer
7th Sep 2023 (1 year ago)
P Thomson-Glover
Staff ignored complaints and concerns raised about their properties. They are unable to get hold of their landlords and do not care about the state of their tenants' properties. Very disappointing that they choose to protect rogue landlords.... Read more
Tenant
19th Jul 2023 (1 year ago)
Emma
Great experience with renting a flat through Maalems. Alessandro was great all the way through the process and helped with any questions. Would definitely recommend.... Read more
Tenant
6th Jul 2023 (1 year ago)
L Morrell
We are a Local Construction company and Developers , Maalems have an amazing team and go above and beyond to assist us with recommendations , queries and any estate agent questions we have , we also have properties managed by them which we leave in there most capable hands , We can highly recommend them, 5* service always... Read more
Landlord
2nd Jun 2023 (1 year ago)
A Payne
James was brilliant throughout, very responsive and always helpful. We felt like we were in safe hands... Read more
25th May 2023 (1 year ago)
J Walder
Fantastic service from start to finish. Started with a rearranged initial first viewing which James was very accommodating of followed up by plenty of support in the offer process as we liked the property. We also managed to exchange/complete in one day once conveyancing was over as well as helping us organize some works for the property. The team were very supportive and responsive at all times. Thoroughly recommend... Read more
Buyer
25th May 2023 (1 year ago)
J Male
We recently purchased a property being sold through Maalems. Communication was easy, timely and professional. Couldn’t fault the service received from a buyer’s point of view.... Read more
Buyer
27th Mar 2023 (1 year ago)
C McAuley
Great service. Clear communication through the process and quick response times to questions. Shout out to Alessandro for all his work during the process.... Read more
21st Mar 2023 (1 year ago)
S Shearer
Our flat purchase had many stressful hurdles but James did an amazing job at supporting us along the way. He was always very quick to respond and did a lot of chasing for us which was very appreciated. We would highly recommend Maalems.... Read more
Buyer
30th Jan 2023 (1 year ago)
N Turner
Sold my flat though Maalems. James achieved an offer within a few weeks of the flat going on the market. The sale of the leasehold property turned out to be quite complicated, with information needed from the managing agents, freeholder, etc. James was helpful and effective in liaising between myself and my purchaser, our solicitors and the mortgage broker, to keep the transaction moving along. The fee was less than some other local agents quoted, but the service was excellent.... Read more
Seller
27th Jan 2023 (1 year ago)
J Watts
Maalems have been letting my flat for the last few years and have been excellent, couldn't recommend them more highly... Read more
Landlord
26th Jan 2023 (1 year ago)
A Howe
Maalems are a professional friendly operation, we have found a beautiful flat with them and we had great support in the progress. Small issues were fixed instantly and communication was great - highly recommend!!! Thanks everyone! From Amy & Adam... Read more
Tenant
7th Jan 2023 (2 years ago)
L Gyorfi
Great agency... Read more
16th Dec 2022 (2 years ago)
S Grundy
Throughout purchasing our property, Maalems, particularly James and Alex, were very professional with clear and regular communication. Thank you!... Read more
Buyer
13th Sep 2022 (2 years ago)
Olivia
Fantastic estate agents. We recently bought a property through Maaelms and the service was great from start to finish. Alex showed us the property and it was evident he knew a lot about it and the area which was helpful. James was our main point of contact during the purchase and he made sure everything went smoothly. He was very responsive to our requests and questions. I can't thank them enough for making the house buying process so seamless and would definitely recommend them to friends and family.... Read more
Buyer
5th Sep 2022 (2 years ago)
J Graham
Alessandro was incredibly helpful and proactive in helping us move into our current address. It’s exactly what we were looking for, and we couldn’t be happier with the service Maalems and in particular Alessandro provided.... Read more
Tenant
5th Sep 2022 (2 years ago)
N Goncalves
Maalems paid immense attention to detail on our needs, when it came to selling our home. We had great service from James and Alex, who helped us with the end to end process. Will definitely be recommending to all friends and family! Thank you again Maalems.... Read more
Seller
30th Aug 2022 (2 years ago)
B Stanley
As a first time buyer, I had no knowledge of how the full process worked and after speaking with a few (pushy and insincere) estate agents I was a little nervous. I found Maalems for the property I have recently purchased and they were absolutely fantastic! I was fortunate to have James as my estate agent and I can't recommend him enough. He was incredibly patient, explained and assisted me through every step and would always get back to me ASAP. He was also very genuine unlike almost all other estate agents I spoke with.
I would highly recommend Maalems to anyone looking to buy a house as they are the only estate agent in London that don't treat you like walking dollar sign.
A huge thanks to James and the team for the effort and patience you had through the process.
Keep up the good work!
Ben... Read more
Buyer
8th Aug 2022 (2 years ago)
A Graham
Had an extremely positive experience with Maalems and in particular Alessandro for our move into a rental property from viewing through to completion. Everything was clear and sorted efficiently from Alessandro and the team and would thoroughly recommend Maalems to friends and family.... Read more
Tenant
4th Aug 2022 (2 years ago)
R Divecha
A great agency with helpful agents available through all steps of tenancy, they listened to issues and questions and helped get my reference sorted quickly and efficiently.... Read more
Tenant
3rd Aug 2022 (2 years ago)
Simon
I can't sing the praises of the Maalems team enough. We decided to change the agent we use to manage our property, and I was left wondering what we didn't use Maalems sooner!
The team is professional, friendly, and got us tenants so quickly I couldn't believe it. They helped throughout the whole process (we're absent landlords) and it went so smoothly, it was little to no stress for us.
Thanks Maalems!! We're super happy to be working with you.... Read more
23rd Jun 2022 (2 years ago)
R Chapple
The best estate agents we have worked with. James and his team were helpful, friendly and transparent throughout the entire buying process. Responded to emails quickly and just generally made the whole process as easy and hassle-free as possible from their side - extremely refreshing given past experience with other 'big name' agents on the high street. Would highly recommend if buying or selling to use Maalems. We certainly will if the need arises.... Read more
14th Jun 2022 (2 years ago)
A best
We purchased our flat with Maalems and James Hallam and his team were amazing.
During the process of searching for a house, we encountered agents from most of the agencies across london And James and his team stood out as being one of the most professional agents. They always gave a lot of details about the area and property and were able to answer all our questions, something that most agents lack.
Throughout the process, James was always super responsive (answer within one hour) and able to resolve any issue.
If we were to sell our property in the future, we will definitely use Maalems and James again.... Read more
Buyer
22nd May 2022 (2 years ago)
F Cabedo
Thank you Alessandro for helping us to
secure our rental flat in Earlsfield. Alessandro was prompt, knowledgeable and humorous, and attentive to our needs... Read more
Tenant
19th May 2022 (2 years ago)
A draskinis
We used Maalems to find new rental place for us. I can't express my gratitude to Alessandro and the team. Current London market is really busy and we were losing hope, but Maalems came to the rescue. Thank you very much!... Read more
Tenant
29th Apr 2022 (2 years ago)
R Jakubowicz
We've worked with James and the team for a few years now, both on the purchase & sale of our property, as well as working with the Lettings team on property management. Having experienced other 'larger' agencies in the area, Maalems approach was much more personal, and made the whole experience much more enjoyable - they really are in a league of their own.
Couldn't recommend highly enough!... Read more
Seller
20th Apr 2022 (2 years ago)
C Oeyen
We had a wonderful experience dealing with James from Maalems - he was very professional and reassuring, always available for any questions we had, and he really helped make the buying process straight-forward and pain free. I strongly recommend him and his team!... Read more
Buyer
8th Mar 2022 (2 years ago)
A thompson
Sold my house with this team, after having it rented (fully managed) for the previous 7 years.
Re rental: all excellent, in terms of vetting, inventory, financials, and maintenance updates in a very timely manner
Re sale: excellent service, was kept updated on every viewing, and feedback from them, once sale agreed, got reminded when i had to complete paperwork so i was never the blocker. I used one of their recommeded solicitors, which was a seamless experience, so very happy and would use again.
Thanks, Guys!... Read more
Seller
20th Feb 2022 (2 years ago)
M young
I’ve now just entered into my 5th year with Maalems renting and managing my property and I couldn’t be happier with our relationship. I’ve just had new tenants sign up for 2 years and can not speak highly enough of everyone at Maalems.
When I look back on decisions I’ve made, giving my Keys to Leah Allam will always be one of the smartest.
From the very first day I asked Maalems to rent my property there has never been 1 day that passed without tenants in it. So with my new tenants that will surpass 6 years. I can’t speak highly enough of Leah Allam and Felix Pope. They are perfect professionally to get me everything I need and more from my flat but I also feel they are both so personable, who feel like two friends that have my flat and my best interests as their priority. I couldn’t wish for more.
At the start of the week I got an email saying my current tenants will be moving out in 2 months, within 48 hours Leah Allam had viewings lined up and finally 48 hours later Felix Pope emailed me with an amazing offer from new tenants. Rents have gone up and on top of that Maalems even managed to achieve a monthly fee over the asking price.
Prior to renting my flat I’d always thought of doing it but I was too worried that it would be so stressful and people wouldn’t treat my flat the way I do, so I put it off for a couple years. How wrong I was! Maalems also manage my flat and it makes everything completely stress free for me. Magda Zabielska of the management team is amazing. Every time my flat needs something doing she sends me an email with the problem, usually supplying photo evidence, and then the cost and full breakdown to get it fixed. Often when it’s to replace something, Magda will price up a few different options for me to decide. She takes care of all the safety certificates and servicing etc etc. zero stress for me which is what I want. I also feel I should mention Matthew Jones, brilliantly efficient and many times he has been has able to resolve any small issues I’ve had, again a pleasure to deal with.
Whatever your needs from an Estate Agents, I can guarantee Maalems are the very best.... Read more
Landlord
19th Feb 2022 (2 years ago)
A Sharma
James helped me buy my first property! It was an extremely smooth and quick process. The staff at Maalems are very supportive, knowledgeable and professional. They recommended great solicitors and helped me with any questions I had.... Read more
Buyer
18th Feb 2022 (2 years ago)
E Hunter
We bought a flat that was being marketed by James at Maleems at the end of last year. He was professional and helpful throughout the (not so easy) process. While obviously his role was to represent the seller, as buyers we were really impressed with the way he handled the process and wouldn’t hesitate to recommend him to anyone we knew was selling.... Read more
Buyer
28th Jan 2022 (2 years ago)
C Young
Had an excellent experience purchasing our flat through Maalems. James in particular provided us with excellent support throughout. He was diligent, proactive and knowledgeable on the legal aspects of the purchase. He was ultimately facilitated am excellent purchase between us and the sellers which left both parties happy. Wouldn't hesitate to recommend Maalems and our thanks go out to James and the wider team there!... Read more
Buyer
17th Jan 2022 (3 years ago)
C Thomas
James was friendly, helpful and responsive which made the process feel very smooth and easy.... Read more
17th Jan 2022 (3 years ago)
B Kwan
The agents at Maalems Wandsworth are very knowledgeable and responsive. Apart from the property itself, they offer advice/suggestions on related issues. James at Maalems would respond to our queries promptly and in detail.... Read more
27th Dec 2021 (3 years ago)
A Wylie
James was superb with me, in a rather elongated flat purchase that I've just completed through Maalems. He firstly, is a really nice guy, and a pleasure to work with. Secondly, he worked so hard in the background to keep things moving along, and to keep everyone happy. He's incredibly professional and patient, and more than anything, really fair and honest. He's the exact opposite of the negatively stereotyped estate agent in fact. He's not just after a quick £, but really does the right things, in an equitable way, for all parties concerned. I will definitely sell through Maalems, as and when I'm ready to move again. Top man!... Read more
Buyer
20th Dec 2021 (3 years ago)
A Hill
James at Maalems provided a professional and successful service. His valuation was realistic and he kept in constant contact with me throughout the whole process of selling my flat. Highly recommend James and Maalems!... Read more
Seller
19th Dec 2021 (3 years ago)
S Dewey
Very helpful and supportive agents during my purchase, would highly recommend... Read more
Buyer
23rd Nov 2021 (3 years ago)
A Edwards
Great experience dealing with James and the team at Maalems in Earlsfield. Very efficient, professional and helpful throughout the process. Would recommend.... Read more
16th Nov 2021 (3 years ago)
David
Maalems Earlsfield is what all letting agents should be. Responsive, intuitive and dedicated with a fantastic professional team. 5-star service... Read more
Landlord
9th Nov 2021 (3 years ago)
A pat
I bought a property in Earlsfiled 2 years ago (through Maalems) and have just sold it through Maalems. On both occasions I dealt with James Hallam. He impressed us and our lawyers whilst coordinating negotiations. He and his team were always on top of the detail and were driving the sale properly and professionally. The fees were very reasonable and, from my experience with some larger estate agents in London - the service is unparalleled . If only all estate agents could be like this. I strongly recomend.... Read more
Seller
17th Sep 2021 (3 years ago)
E Macoy
Maalems - and James in particular - have been fantastic throughout the process of selling our house. The communication was spot on - quick responses and to the point - at all times. They made a beautiful listing for our home, managed the viewings, and offers without any fuss. The ongoing guidance through the whole sale process was great, and we're so pleased we chose them, and would definitely do so again. Thanks James for all your help!... Read more
Seller
10th Sep 2021 (3 years ago)
A Patel
We've used Maalems for over 15 years now. We bought our first flat through them in Earlsfield in 2005; they then managed its rental from 2009 until we sold it (through them) earlier this year.
They have been incredible throughout, providing excellent service, very reasonable terms and trustworthy advice. To find that amongst the London estate agent market is no small feat but to constantly have dealt with the same two people (James and Alex) over 15 years must be almost unheard of.
We can't recommend them highly enough.... Read more
Seller
22nd Aug 2021 (3 years ago)
G Sheehan
All in all a fantastic service from Maalems. Very responsive, kept us up to date and very accommodating with their time during the whole process. They managed the entire process with professionalism, getting us answers to our many questions on the property, and even recommending our conveyancer which all contributed to us beating the stamp duty deadline! I definitely recommend Maalems if buying in the area, great knowledge on both the community and property. Thanks James & team!... Read more
Buyer
1st Jul 2021 (3 years ago)
R Knapp
I cannot praise Maalems and the quality of service that they offer highly enough. Three years ago we purchased our first flat through them and then this year we have sold the same flat with them as well.
During the whole process we felt like we had a personally tailored service which included a comprehensive sales package (a particularly impressive 3D tour of the flat being one great feature). The whole sales process Maalems were always there for us when we needed any support and help.... Read more
Seller
28th Jun 2021 (3 years ago)
G Homer
James and Alex at Maalems acted on behalf of the seller at the property we bought in Earlsfield. They were professional and informative during our viewing and subsequently managed the bidding process extremely well with regular updates and helpful guidance for us as first time buyers.
They were also a crucial part of the process between offer accepted and completion, we were under time pressure due to the SDLT holiday and they were instrumental in making sure everyone was aware of the facts, lawyers were chased and questions of the seller were raised quickly.
The fact they are a local independent agent was fantastic
I can honestly say that they were a major factor in us getting our dream flat just in time!... Read more
Buyer
28th Jun 2021 (3 years ago)
J Doe
If you like a place you are going to rent it no matter who are the agency is. These people are not there for you they are here to make money. Rent from them if you like the place but do not expect anything from them.... Read more
Tenant
3rd Jun 2021 (3 years ago)
E Wood
Recently viewed a property using Maalems. Early signs were positive, with quick responses and friendly service. However, because of a lack of research/knowledge from the estate agency I wasted a lot of time viewing a property in a building that had HPL cladding and no EWS1. This meant that I couldn’t get a mortgage, and it took speaking to to other residents in the building, online research and speaking to a mortgage advisor, not help from the agent to discover this. I was quite disappointed by the casual approach to the issue. Also, the agent who showed me round the property (although friendly) lacked basic knowledge to help me with my search. Would have expected more from this agency.... Read more
24th May 2021 (3 years ago)
P Landau
Buyer found at the end of Feb, price agreed beginning of March , sale completed mid May. Painless and very efficient. To coin a phrase, nice people to do business with.... Read more
Seller
24th May 2021 (3 years ago)
R Stamp
Very impressed with the team at Maalems. Efficient and polite - a gem of Earlsfield.... Read more
18th May 2021 (3 years ago)
M Olsen
Had a great experience dealing with James and the Maalems team when going through a quite difficult house purchase. We were always met with a positive, can do attitude which made us feel important and valued as a client. They went above and beyond to make sure everything got done. Everyone from the lady answering the phone, to the young man showing us the house to the brilliant James were an absolute delight to deal with. We can not recommend them highly enough!... Read more
Buyer
11th May 2021 (3 years ago)
S Parker
We recently sold our house through Maalems and could not fault the service James and his team provided for us. We had a particularly challenging sale but they managed the process from start to finish. They were extremely responsive and communicative throughout. Their honest feedback and genuine advice from start to finish was exemplary. We would definitely recommend them to anyone in the area selling or letting their property.... Read more
Seller
26th Apr 2021 (3 years ago)
C Hazelgrove
I bought my flat through Maalems and had such a good experience that when it came to selling it a few years later, I was glad to go with them again. And a very good choice it was.
I worked with James both times. The advice, constant hard work and partnership approach throughout made the process much smoother and less stressful than it would have been.
Maalems may not be a London or UK wide brand, but that's what makes them great. They know the area incredibly well, and really do go the extra mile. I hope you go with them so you can find this out for yourself too!
Thanks for all the help!... Read more
Seller
12th Apr 2021 (3 years ago)
W Red
Fantastic service if you are selling your property as i did.... Read more
Seller
8th Apr 2021 (3 years ago)
M Sayer
James at Maalems was very responsive and a pleasure to work with. Highly recommend!... Read more
31st Mar 2021 (3 years ago)
C Somerville
We just bought a property from James at Maalems. All the team were very professional and helpful. Responsive to emails and calls. Overall very helpful and good to us throughout the process. Would use them again and recommend them!... Read more
Buyer
22nd Mar 2021 (3 years ago)
S Pridgeon
Despite a complicated sale, James at Maalems was great throughout. Supportive, responsive and helped keep everything on track. Helped take stress out of the situation.
Only minor thing was I originally visited Maalems when I first started house search, but never heard back from them. It was only after I found a place that they kicked into action. But that was at the start of the pandemic so everything was rather crazy - and they more than made up for it.... Read more
12th Mar 2021 (3 years ago)
V Blanks
I have just sold my flat with Maalems, James Hallam was my agent, from start to finish I couldn’t have asked for a better agent. He was not pushy in calling my mobile to try to trick me into anything. As a company their prices were the best in Earlsfield which is what drew me to using them, also I did not receive pushy phone calls or pressure from them at any stage. Once I was appointed James as my agent he was prompt in getting the photos taken and the flat up online. There were issues along the way and every time James assisted in providing a prompt response and it was due to trusting his advice with the sale that got the viewings in and the flat sold. I could not recommend Maalems and James from there enough if you are looking to buy or sell in Earlsfield.... Read more
Seller
8th Mar 2021 (3 years ago)
J Dudley
James was very helpful in keeping me informed about how the process was going, and chasing the other side's solicitor in case of any delays when I was buying my property, and I was very happy with the result.... Read more
Buyer
6th Mar 2021 (3 years ago)
A Holroyd-Smith
I sold my property with Maalems and was very happy with the service James provided. Fast response and they did a great job "pushing" the process along... Read more
Seller
2nd Mar 2021 (3 years ago)
Russ
I've been using Maalems to let out properties for eight years and have found them consistently helpful, professional and personable - just what you want from an independent agent! Highly recommended.... Read more
Landlord
1st Mar 2021 (3 years ago)
L Jayne
It was an absolute pleasure buying my home through James at Maalems. He was friendly and obliging from the first viewing all the way to the key handover, and kept me regularly updated throughout the process. From start to finish, James was incredibly responsive, always on hand to assist with any queries I had regarding the purchase and managed the relationship between myself and the vendor with great care. Even when my solicitors caused delays, he went above and beyond to provide support and ensure that things moved along smoothly. James proved to be the most helpful and professional estate agent that I came across in my entire property search and I wholeheartedly recommend him.... Read more
Buyer
19th Feb 2021 (3 years ago)
C Levasseur
Amazing customer service! I want to thanks Emily, Alex and Felix in particular. The team has been very helpful and pro-active! I recommend this professional and responsive agency for their work! Cheers!... Read more
7th Feb 2021 (3 years ago)
A Phillips
We had James look after us on our first home purchase and the service was seamless from start to finish. Maalems is not like a normal estate agents, we never felt pressured they are friendly, professional and honest. Given that our flat purchase took place during the pandemic and in the extremely busy time of stamp duty holiday, James made sure that neither of these held anything up for us and was always very quick to respond. We shall certainly look to return to Maalems when we are at the stage of needing to sell our first place and find a new home again!... Read more
Buyer
5th Feb 2021 (3 years ago)
Nieve
As professional landlords we have been dealing with Maalems for over 20 years. They consistently find us excellent tenants and are professional, responsive and efficient. They have also been extremely helpful in sorting out any problems as tenants leave / arrive and even recommend quality tradesmen. We deal with Felix, Emily, Matt and James and they are all excellent. We would have no hesitation in recommending Maalems... Read more
Landlord
22nd Jan 2021 (3 years ago)
A D
All the staff are terrific. They are friendly, get on promptly with requests, whether it be finding a tenant or getting work carried out in a property. I would always recommend them as the best agents in the area.... Read more
Landlord
18th Jan 2021 (4 years ago)
S Hartley
Maalems have been great at securing tenants for us - Felix and his team have made the changeover of tenants smooth and seamless. We highly recommend Maalems for sales and lettings.... Read more
Landlord
18th Jan 2021 (4 years ago)
A Crouch
Maalems were a joy to deal with. James was the only agent on Garratt Lane who was willing to give his time and advice when we were looking to convert our loft a couple of years ago (despite renting out our flat at the time through Jacksons, who never called us back!). We liked him immediately for his honest, straight-talking attitude – so much so that when we came to sell, we didn’t bother getting any other agents in to value.
Maalems' no-nonsense approach was extremely impressive all the way through the process. Despite a pretty painful sales process involving a chain below and above, James held everything together his end, and we ended up with a price in excess of asking price post-lockdown.
I read a discussion on our street’s community page about the merits of various agents in Earlsfield. Someone said they didn’t think it mattered who you instruct to sell. We disagree entirely. One of our friends on the street tried two different agents, and neither could sell it. Maalems did.
Don’t underestimate the value of a local agent – with local knowledge and expertise.... Read more
Seller
12th Jan 2021 (4 years ago)
F Green
I have always been so impressed with James and the team at Maalems. Having first bought from James and having had such a positive experience, it was obvious that I would then return when selling. I have just completed; and once again could not fault such efficiency, professionalism and straightforward dealing. James goes above and beyond and works extremely hard to ensure success
Thank you James!... Read more
Seller
19th Dec 2020 (4 years ago)
D Dee
Will never rent a property through these guys, very unprofessional. I contacted them about an ad for a property and received an email asking if I could view that day or the next. I responded shortly after saying I could do that day at 4pm, no response until later that day when they said, Sorry for the delay, it will have to be tomorrow. Is 1pm OK? So I responded saying yes that would be fine, please send me the address. Again no response and not even a name at the end of the emails from them. The next day I get an email 40 mins before my viewing was supposed to be due confirming my appointment. I was frustrated but I went anyway, however no one was there. When I re-checked the email I realised the viewing was only for 3 days ahead! I sent an annoyed email asking why they had messed me around but once again got no response. I did not turn up to the viewing that was scheduled as I decided I was not going to even consider renting from these disrespectful people. I heard nothing from them again until 2 weeks later when I get an email out of the blue about that property saying it's gone now but would I be interested in another one!!! I could see my life being made extremely stressful renting with these guys and I would not touch them with a barge pole. Be very very wary of them!... Read more
28th Nov 2020 (4 years ago)
R Baki
I would definitely recommend Maalems. James's was proactive with great communication and prompt responses whenever I contacted him. A great service at a very reasonable price.... Read more
24th Nov 2020 (4 years ago)
S Hodgson
Recently sold and completed my property with Maalems. James was great in getting the sale over the line. Even when the initial buyers pulled out he reassured and was able to get another buyer quickly. He was patient, helpful and very responsive during the whole process from initial valuation through to completion. Very knowledgable in the area. Highly recommend... Read more
Seller
23rd Nov 2020 (4 years ago)
P Pearce
Fantastic and transparent service. James helped us tremendously through our purchase and was always available to assist with any questions we had. He was a great mediator and we felt like process was fair to all parties.... Read more
Buyer
16th Nov 2020 (4 years ago)
S R
I have recently sold and bought using Maalems (having also bought through them 8 years ago) and wouldn't hesitate to recommend them. I've found James very easy to deal with: responsive, helpful, and straightforward and he was instrumental in progressing the sale and purchase right through to completion.... Read more
Seller
12th Nov 2020 (4 years ago)
G Richards
The team at Maalems made our first time buy a very smooth process. James was very responsive and handled the transaction effectively.... Read more
Buyer
10th Nov 2020 (4 years ago)
K Team
Recently completed on a property and James and his team were very supportive in getting it over the line, often going above and beyond to get matters settled. I would highly recommend Maalems! Kathy & Tony... Read more
Buyer
9th Nov 2020 (4 years ago)
I Tortorella
The most unprofessional and unresponsive agency I used when living in London. During our last call I had their officer swearing at me and stating that they couldn't return my deposit because they had not heard from the landlord for the past 2 months and for what they knew he might have even been dead. So ridicolous and patronising. They are now holding 80% of the deposit for totally unacceptable reasons so we are going into dispute. Do not waste your money and time with these scammers.... Read more
Tenant
8th Oct 2020 (4 years ago)
R Paz
Dealt with James Hallam. He understands the real estate market and knows how to handle a sales process. Impeccable communication & a pleasure to do business with. A professional... Read more
Seller
21st Sep 2020 (4 years ago)
A McKenna
We had a flawless experience with James at Maalems, super helpful and responsive - couldn't recommend him more... Read more
21st Sep 2020 (4 years ago)
S Constantine-Bolton
James and the team at Maalems were a delight to deal with, personable, speedy and reassuring. The entire process was unexpectedly smooth and pain free and we wouldn't hesitate to use them again next time.... Read more
2nd Sep 2020 (4 years ago)
A Plessis
Dealt with a variety of people at Maalems for the two-year duration of my lease on a house in Earlsfield and had only brilliant and always prompt and kind and attentive service from them. Highly recommend.... Read more
Tenant
24th Aug 2020 (4 years ago)
R Buckley
I’ve had a fantastic experience with Maalems - they’re an excellent team and it’s a real pleasure speaking with Magda and Liana who both exemplify the high levels of service that Maalems provide. Highly recommended!... Read more
17th Aug 2020 (4 years ago)
D Upsdell
Sold my house with Maalems, and was very pleased with the whole process. James kept me informed all the way and went above and beyond to help me complete my sale.... Read more
Seller
14th Aug 2020 (4 years ago)
J Tilley
Maalems estate agents have been an absolute pleasure to deal with in every respect. A cut above all other estate agents I have dealt with.... Read more
10th Aug 2020 (4 years ago)
K Townsin
We found James and the team at Maalems to be very professional, responsive and efficient. We bought our house in Earlsfield via Maalems about 5 years ago and had a good experience, so when we decided to sell it, we didn't think twice about using them again. James was very helpful and communicative, he managed the whole process expertly and with a pleasant and friendly manner! We would recommend.... Read more
Seller
6th Aug 2020 (4 years ago)
C Bond
I have rented several properties through Maalems over the years as well as selling through them and have always found them to good to deal with, I love the continuity and consistency of experience that this local agent brings to the table and I have found them to be honest straight shooters. I can happily recommend them. Definatly deserve the 5 stars... Read more
Seller
6th Aug 2020 (4 years ago)
F Mulroe
After many dealings with them they are very responsive and achieve good market prices for sales and letting. Five star service ????????... Read more
30th Jul 2020 (4 years ago)
R Sidders
Selling and Letting through Maalems has been a stress free pleasure. I have been a client of Maalems for over eight years and have not been let down by them in any way during this time. Over the years they have let my house in Battersea to quality tenants who have looked after my home. Now through a permanent relocation I am selling my house and Maalems have been brilliant at finding me a buyer at the price I wanted. Thank you Maalems, you have a great team and I wish you onward success.... Read more
Seller
25th Jul 2020 (4 years ago)
V Forde
The staff particularly Felix are always attentive and professional. I would recommend them to anyone looking to buy or rent a house. I felt he is very trustworthy and reliable.... Read more
23rd Jul 2020 (4 years ago)
A Clements
Have dealt with Maalems for years and always had a fanrastic relationship with them. Dealing directly with the partners is great and the rest of the long standing team of James, Leah and Felix are unbeatable.
Highly recommend them.... Read more
23rd Jul 2020 (4 years ago)
H Synge
We've been very luck to have the team at Maalems look after our tenancy for the last 3 years - always available and ready to help if required.... Read more
Tenant
23rd Jul 2020 (4 years ago)
J Grieveson
James and the team at Maalems were excellent from start to finish - very responsive to emails and queries and exceptionally helpful and pro-active.... Read more
8th Jul 2020 (4 years ago)
P Walker
I used to hold an extremely dim view of estates agents - bordering on actual hate.
These feelings all stemmed from past experiences dealing with a range of the bigger estate agencies in the Wandsworth area. I can categorically state that James Hallam from Maalems changed my views completely. Professional, trustworthy, efficient, and just an all round pleasure to work with. Thanks for all your help.
If you are selling or buying in Earlsfield then only use Maalems!... Read more
Seller
3rd Jul 2020 (4 years ago)
F Carr
Felix and the team at Maalems were extremely helpful in securing our new flat, in light of COVID-19. They are extremely responsive and a great letting agent and this has been proven in the short time we have rented with them as they have helped with any tenant queries immediately and sorted any issues within 24 hours.... Read more
Tenant
30th Jun 2020 (4 years ago)
N Antar
I had the pleasure of working with Maalems twice, once as a tenant and once as a landlord... Both experiences have been great, especially dealing with Felix and Emily who are consummate professionals. There were up and downs in both cases as there always are, but communication and timeliness were also first class and I can't commend them enough. If you are in the property market in and around Earlsfield, I wouldn't hesitate to go to Maalems first... See you soon guys!... Read more
17th Jun 2020 (4 years ago)
S seccombe
Maalems have managed my flat in Balham for 10 years and I have been very happy, they take care of everything from Maintenance to dealing with the tenants and it is always been a very easy stress free experience. I thoroughly recommend them.... Read more
Landlord
17th Jun 2020 (4 years ago)
P S
I had all sorts of problems with our previous tenants and the agents we were using were just terrible.
I was recommended Maalems through a friend and was given Felix's details. I couldn't be more grateful for the help and service I have received from him and his colleagues. Everything was sorted with my flat, new tenants were found immediately and the transition was seamless. With our flat now and for every property we rent out moving forward, Maleems would be our choice!... Read more
Landlord
16th Jun 2020 (4 years ago)
O Mottashed
DO NOT TRUST THEM!!!!!!! A shining example of why estate agents have a bad name. Will say anything to get the sale, no issue with lying.
Be prepared to be let down.... Read more
16th Jun 2020 (4 years ago)
P Walls
Do not trust Maalems.
I went for a viewing recently at a rental property advertised by Maalems. They were initially very helpful, arranging a viewing for us at short notice - in fact I was the first to view the property.
After the viewing I was discussing with the agent what the terms of the offers would be as there were multiple viewings that day. I was informed that all offers would be confidential and that the landlord would assess the offers at the end of the day.
Hearing this, I decided to put in an offer right away, at slightly over the market value. Around 50 minutes later I was delighted to receive a call to say that the landlord liked our offer and that he was just going to check with his partner, but it was looking good for us at this stage.
Roughly half an hour later, we received another call informing us that another offer had been made on the flat, we were told the exact offer amount and asked if we wanted to make a counter offer - a direct contradiction to how I was told the process would be carried out.
When discussing this later on with the agent I was informed that they had decided to make an exception in our case and divulge the other parties offer because the agent had "liked me" when discussing the property. I highly doubt that a two minute conversation is enough for you to go against your company policy and if so, you need to rethink your policies.
I wouldn't mind an open offer negotiation, but don't lie directly to your customers in the aim of increasing your commission by a few pounds - it's unethical and cruel and exactly the type of behaviour that gives your profession a bad name.... Read more
Tenant
16th Jun 2020 (4 years ago)
J Harrison
Lovely staff and very efficient service - I’ll be using Maalems again!... Read more
6th Jun 2020 (4 years ago)
A Brown
I have been using Maalems to manage my properties for 10+ years and have found the team to be efficient and hard working in dealing with tenancy changeovers and ongoing maintenance and repairs. Would recommend to anyone looking for a solid estate agency to give them peace of mind. 5 stars team!... Read more
Landlord
6th Jun 2020 (4 years ago)
C T09
Me and my partner booked in a viewing last week for this Wednesday at 9:45. Last night my partner looked online to have one more view of the property, however we found it was now off the market. I emailed last night to see what had happened and was emailed this morning to find out the day after we arranged a viewing the property had be sold and Maalems had failed to inform us of this. Me myself and our 6 week old baby would of been standing on the doorstop of this property none the wiser if my partner never looked again. Very disappointed from a estate agents that is ment to be “highly professional”... Read more
2nd Jun 2020 (4 years ago)
A Ali
I have been a client of Maalems for 10 years , always finding a professional service provided by their letting agents. When deciding to sell I initially decided to stick with them , but after a while also decided to approach another agent, due to the agressive sales behaviour of the sales Director with Maalems. I provided notice of Sole Agency too Maalems. The sale has finally exchanged with the other Agents and now I'm being harrased by the Maalems for payment of a fee that should not go to them, and they have tried everything possible to Intimidate and even asking for payment from Solicitors dealing with the matter without any notification I have had to go to the Property Ombudsman because of intimidation. A shame they would treat a client of ten years this way.... Read more
Seller
20th Mar 2020 (4 years ago)
J Daykin
Can't recommend enough. Very professional and friendly team. Any issues with our house were dealt with quickly, efficiently and with the upmost transparency. We've never had to wait long for responses to any queries.... Read more
Tenant
30th Jan 2020 (4 years ago)
B Addington
Excellent Estate Agents. Emily was particularly helpful!
Almost makes me want to go hunting for a flat again! (This is a joke, finding a flat is stressful. However, Emily makes it better.)... Read more
30th Jan 2020 (4 years ago)
K Chafia
I rented my flat through Maalems and can honestly say it's one of the best estate agents in London. Great service from Felix and all the team. Very professional and friendly. I highly recommend.... Read more
Tenant
25th Jan 2020 (4 years ago)
E Wilson
Highly recommended - Felix, James, Leah and the team provided a great service and I wouldn't hesitate to use them again. I rented out my property with them on a let only basis. The tenants they found me are great, everything was very smooth, professional and you get the personal touch which I found was missing from the bigger, more corporate companies .... Read more
Landlord
25th Jan 2020 (4 years ago)
Stefanutzuu
Maleems...
Guys, this company sell you lies , so make sure that the property it comes with what they say in the add. I recently went for a view , add saying that it has allocated parking space , went over there and I asked the agent which one is my parking space, agent confirmed and showed me two bays and says “one of this two(which was occupied) but I have to double check with the landlord. All good, done the paperwork, and was waiting for the keys . Two days before I have to move in I have this email saying that “we scheduled for you to pick up the keys... Bla bla bla at the property” which triggered my mind that nobody said nothing about the parking . And I did emailed them to make sure they have been spoken to the landlord regarding my parking space . After doing the contract, paying them and giving my notice to my current address , this guys told me that “You need to call the council regarding the parking , as the property comes with no parking space “ . Totally rubbish , I demonstrate them that they advertise the add with allocated parking space , print screens and offer to the landlord , saying same thing . Thanks a lot Maleems , very professional , you let me HOMELESS! I should send you to court .. to pay accommodation until I find something to live ! GUYS PASS ON, FORGET THEM!... Read more
13th Nov 2019 (5 years ago)
S White
Throughout our tenancy Maalems have consistently let us down. They have been slow to respond to any requests including emergencies, such as a burst radiator, lack of electricity and a broken boiler. They have failed to uphold their end of the tenancy agreement insofar as not making vital repairs to the flat for months - our boiler was faulty for three months- and have been particularly unhelpful after we were given notice on the flat through no fault of our own. In all, it has been a totally unsatisfactory experience and I would advise that NOONE chooses Maalems as their estate agent.... Read more
Tenant
21st Mar 2018 (6 years ago)
M Smith
Great experience dealing with this agency. Friendly and professional team, could not have been more efficient and found me a great tenant at competitive rates in no time, will defiantly be using them again in the future.... Read more
Landlord
17th Mar 2017 (7 years ago)
C Davies
A super independent company with excellent and exceptionally professional customer service. Letting a manager, Leah was incredibly helpful and efficient. I will definitely use them again if the need arises.... Read more
Landlord
15th Dec 2016 (8 years ago)
G Kinnear
I instructed Maalems to handle the sale of a property in Earlsfield. Sale was conducted quickly and professionally - nothing was too much trouble. They are a very professional outfit and I have no hesitation in recommending them to others.... Read more
Seller
2nd Apr 2016 (8 years ago)
S Kabdul
I let a flat via Maalems that they were the managers for and found them to be responsive and nice to deal with, when our boiler broke down we had a plumber to the property the same day, my experience with Maalems is much better than my previous experiences with other agents.... Read more
Landlord
10th Mar 2016 (8 years ago)
F Mulroe
I have been dealing with Maalems now for over five years and whenever looking for advice in the Earlsfield/Wandsworth area they have always given me an honest and true view of the market. They recently sold a property for me in Earlsfield Road and I was delighted with the service!... Read more
Seller
10th Mar 2016 (8 years ago)
W Hodge
Fantastic service. Would recommend to all.
All staff extremely helpful - found us a buyer for our house quickly and everything went incredibly smoothly. James (who we dealt with mostly) has a really extensive knowledge of the local property market which we found very useful throughout the whole selling and buying process.... Read more
Seller
10th Mar 2016 (8 years ago)
T barciakova
Really nice,experienced, and professional staff who helped me to sell my property very quickly without any problems. I will definitely use Maalems again. Teresa... Read more
Seller
10th Mar 2016 (8 years ago)
C Horrex
Staff are extremely friendly and attentive to your needs. Leah was particularly helpful in finding my partner and I the perfect property as she always made herself available to answer any queries we had and listened to what we wanted. Would definitely recommend to other tenants who are looking for a stress free experience!... Read more
Tenant
10th Mar 2016 (8 years ago)
E Coke
I recently used Maalems Estate Agents to help sell my property. Great service and they quickly found me a buyer.
The team were very professional and conducted the whole process smoothly and without any unforeseen problems.
I would defiantly recommend.... Read more
Seller
10th Mar 2016 (8 years ago)