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Estate Agents in Isleworth
Major Son & Phipps - Richmond

Major Son & Phipps - Richmond

4.8

22 reviews

Dome Buildings, 5a The Square, Richmond, Surrey, TW9 1DX

Major Son & Phipps Richmond are an estate agent in Isleworth. They mainly list properties in TW9, KT8 and TW1. Over the last 6 months, they've listed 5 properties, with 3 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on OnTheMarket.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:30am - 4:00pm
Sunday Closed

View all details

Major Son & Phipps - Richmond Reviews (22)

Have you used this agent?

All (22)

Seller (6)

Buyer (3)

Landlord (4)

Tenant (2)

General (7)

J walters

A personal and personal relationship with us and prospective tenants that contributed towards a positive outcome for all involved.... Read more

Landlord

30th Nov 2023 (1 year ago)

G Corbett

I have used Major Son & Phipps for over 40 years and have always found them to be professional, friendly, informed and responsive. I couldn’t rate them higher... Read more

13th Sep 2023 (1 year ago)

O Chisci

Very happy with Major and Sons. Competitive agents, reliable and great customer service... Read more

24th Mar 2023 (1 year ago)

K Elliott

I very much enjoyed the more than 10 years during which Andrew Barnett of Major Son & Phipps was my managing agent. I always felt we were a team and working together to achieve happy tenants and a good return. Sadly, he spoiled me so that I was not prepared for other managing agents in other parts of the country, who have made me feel that they, not I, came first and that I was somehow subordinate to them and had to accept what they were prepared to do.... Read more

Landlord

24th Sep 2022 (2 years ago)

A McCowan

We have used Major Son and Phipps to handle the sale and letting of several of our properties in the Richmond area and have found Andrew and when he's not been available both Lisa and Kelly very friendly, approachable and professional in dealing with all our queries. Highly recommend !!... Read more

13th Jul 2022 (2 years ago)

M Ampoma

Great estate agent. Major Son & Phipps are highly professional and caring. What is so refreshing is their human-centred approach. No corporate waffle. I am so pleased with my rental experience with them. Make them your first port of call.... Read more

Tenant

25th Aug 2021 (3 years ago)

R Keenoy

I went to this firm because they are an independent in this world of corporate chains. Service was personal and friendly and dare I say intelligent.... Read more

12th May 2021 (3 years ago)

R Morris

We rented out a Richmond property through MS&P over four years and through two tenancies and always found them professional and responsive, and think that our two successive tenants did too - they both renewed and then only vacated because of changes to personal circumstances.... Read more

Landlord

15th Apr 2021 (3 years ago)

M Hershaw

We did not have a good experience with this agent. We complained but weren’t listened to & unfortunately I believe a lot of these reviews are probably fake. The issue lies with Richard Winckley, who appears lovely until it serves his interests to be quite different. We discovered at a later date rather huge defects in the apartment we were buying, but instead of apologising Richard became quite forceful & verging on rude as he kept insisting “you would have been told.”. Of course, we weren’t told, but apparently he wasn’t happy about that so pushed the blame onto us. He apparently couldn’t remember who told us or when while he insisted it must have happened. It was quite an interesting conversation. We’ve also heard other things about him among respectable Richmond residents who were equally unhappy with how he conducts himself when he believes no one is watching, but won’t go into details as it’s not our place to. This is just our humble opinion. We would avoid in future. Lovely staff but would benefit from new management.... Read more

Buyer

6th Apr 2021 (3 years ago)

A Torge

I've had the pleasure to work with Lisa on finding an apartment last summer and I cannot be more happy about how she handled the whole process! After 8 Months in the tenancy, I can say that this agency was extremely professional and responsive. They sorted all my requests in no time, and with great care! Really great customer service and kind staff.... Read more

Tenant

22nd Feb 2021 (3 years ago)

J Amiry

Have just completed the sale of my flat in Richmond. Major Son and Phipps made it all possible from the original description and photos right through to arranging for someone to clear the flat of unwanted stuff. This is all the more impressive since I had moved to Spain.. They were happy to explain things and execute changes on request, all achieved through the magic of email. The impact of the COVID-19 lockdown seemed to be the last straw but they cajoled and coaxed both parties through to a successful conclusion. Excellent!... Read more

Seller

6th Jul 2020 (4 years ago)

R Ayaz

Very good agency, helpful , kind staff. Never turned me down. Definitely recommend them.... Read more

26th Feb 2020 (4 years ago)

P C

Major Son & Phipps succesfully sold my flat in Richmond with good market appraisal at the start of the process and friendly and efficient customer service through to the end of the process.... Read more

Seller

30th Nov 2019 (5 years ago)

H Beynon

The whole team led by both Andrew and Richard worked diligently to achieve the sale of our property. Using an independent Estate Agent gave many benefits and we would certainly use them again... Read more

Seller

11th Oct 2018 (6 years ago)

C Cornish

Lisa and Andrew have been a fantastic help throughout the whole letting process - thank you so much to all the team.... Read more

Landlord

2nd May 2018 (6 years ago)

L Germain

Very good and efficient service from Richard.... Read more

29th Apr 2018 (6 years ago)

T Collins

Really great support, Richard did a fantastic job on what should have been a relatively straightforward purchase. Very easy to contact and provide updates as and when required. Highly recommended.... Read more

Buyer

18th Apr 2018 (6 years ago)

D Morgan

Major Son and Phipps provide an above average service and Richard Winkley was polite, professional and went the extra mile to get the deal done. We would recommend these agents in the future. Katherine Morgan... Read more

10th Jul 2017 (7 years ago)

V Goodfield

Richard Winckley handled the sale of our property and did an immaculate job. He was very hands on and he answered every question we had diligently and swiftly. I felt he offered us a very personal service and achieved success for us in a short timescale in comparison to other agents in the area. I would wholeheartedly recommend Major Son and Phipps to any of my friends or colleagues buying and selling in the Richmond area, completely faultless service.... Read more

Seller

30th Aug 2016 (8 years ago)

V Balaschenko

We used Major Son & Phipps to sell your flat in Richmond and couldn’t be happier with the service we got. We dealt only with Richard, who led the process from start to finish and managed to secure a good deal for us, not in the least thanks to his energy and professionalism. He was consistently monitoring and supporting the process, was mediating any issues between all parties involved and went beyond his responsibilities to make sure the smooth running of the deal. Thank you very much, Alyona & Valentin... Read more

Seller

29th Aug 2016 (8 years ago)

P Purkayastha

We received wonderful support and service throughout the process. All communications were dealt with utmost professional care. Richard's patience and positive attitude made it easy to negotiate the highly complex route to house-buying.Thank you, Richard!... Read more

Buyer

6th Apr 2016 (8 years ago)

E Smith

We used Major Son and Phipps to both buy and sell our properties and I couldn't rate the service highly enough. We had Richard looking after us primarily but we also dealt with the rest of the team when he was unavailable. Everyone was professional, helpful and efficient. Richard supported us every step of the way, he was on hand and very quick to reply to explain any aspect of the process we were unclear about. He remained in contact with us constantly without being pushy or demanding and went above and beyond to keep things flowing throughout the chain. Richard gave us suggestions for removals, solicitors and mortgage advisers which was a great platform to start from but he was never pushy about who we should use. He also fitted viewings and appointments around us and often helped us by making phone calls for us whilst we were at work. I will definitely be going back to them if/when we move next time as they made the process slick and stress free. I feel that Major Son and Phipps listen to their customers and adapt for the person they are dealing with.... Read more

Seller

17th Feb 2016 (8 years ago)

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