I have used Antony Roberts (Kew) for the letting and management of my house for the past couple of years, they have always been really honest, straight talking and pleasant to deal with, unlike other agents I have dealt with over the years.
I cant recommend Hanya and her team highly enough.
Extremely helpful and pleasant staff. You are always welcomed with a smile when visiting the Kew Lettings office.
As to their ability at finding excellent tenants and providing a market valuation, market conditions their service is second to none.
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Euan and the team were very professional and competent during the whole process and helped us buy the house of our dreams.
We had a difficult chain and tight deadline and the team followed us during every step, we couldn’t have asked for a better service.
Great communication from start to finish and attention to details, I would definitely recommend
I've dealt with Savills before but the Chiswick team were great from the initial call and prompt meeting to the final sale. The process was fast and painless which makes a change these days. Harry, in particular, gave great communications during the process and were always on top of what was going on, a rarity with many agents.
Both John Mitchell & Fego Emaviwe of the Richmond office were very hard-working & helpful in getting a new tenant for us, & ensuring that Tenancy Agreements, etc were updated in the light of several detail changes along the way - many thanks.
Just finished completion, big thanks to Anthony Roberts Richmond team, Matt and James in particular! Great support throughout the process, including help with accessing financing options.
They'll take your money and then abandon you. Most estate agents are bad, however they are nothing compared to these guys. Their agents will tell you that the letting will be professionally cleaned however when I moved in there was still the former tenents poop - literally - in the flat. Now after 9 months of living in what they call luxury, I've had mushrooms growing in my bathroom through a hole in the floor that I was told would be fixed shortly after I moved in. Who knows what health issues this has left me with. But that no worry because they have offered me a whole 5 days rent to compensate my misery. If you hate yourself these guys are for you.
James Matthews was so good when we sold my mother's flat that we went back to him and Whitman & Co when we had another difficult property to sell. Exceptionally good and knowledgeable, they deserve their reputation as the best Estate Agent in Chiswick.
In the process of renting a house with Whitman & Co - it's been a nightmare dealing with the estate agent. Perfect house, and we're excited to move in, however Whitman & Co are unprofessional, very fraught in their communication in the sense that one person says one thing and another will say another thing, and overall very difficult to get a hold of. I call and ask for a callback, only to call back 45 mins later and be told that person has gone to lunch - very poor ethic. Only giving 2 stars as the house is great, other than that they are unable to do their job professionally.
I've had a really good experience working with the team, my apartment sale took double the usual amount of time to complete due to a number of obstacles. The team always had a can do attitude and communication was always top notch. Big thanks Shoyab, Ranjeev, and Nebras for helping getting my sale over the line.
Smooth-ish process, however communication was sometimes lacking. This could be due to a few complications with the selling process, however there were multiple times where we didn't know exactly who at Thorgills was looking after our sale! All in all it was a 5/10 process, nothing too awful but nothing fantastic to shout about.