Not good overall... Read more
Seller
7th Jun 2024 (8 mo. ago)
J Ireland
Great service from Martin & Co and in particular Maxine Card and Stephen Barr. I've used them for two properties now and would recommend to anyone.... Read more
16th Sep 2022 (2 years ago)
I Holliday
When trying change the names in our contract our property manager Stephen Barr has been nothing but a dream. Though the process was going to be a bigger endeavour than we had first expected, he has been patient and had kept us up to date via email or phone and been there to help whenever he needed. Very approachable and so easy to speak to.... Read more
Tenant
15th Sep 2022 (2 years ago)
A Csikós
Many thanks for your help with finding my new rent! :)
The viewing was arranged very quickly (even considering that this is a very busy period) and the agent, Kelly Kennedy was very helpful and nice. She gave me reminder calls ensuring that I won't miss the appointment. Tried to arrange viewings with other property agencies, but things didn't go so smootlhly.... Read more
Tenant
15th Sep 2022 (2 years ago)
A Zhibitayeva
Kelly Kennedy, from Martin & Co, was as welcoming and kind as she was professional in showing me the apartment and handling the paperwork. Kelly was also very flexible and efficient in handling the timing of the appointment. I could not recommend her highly enough.... Read more
15th Sep 2022 (2 years ago)
W Ismail
Excellent co. Very friendly team and exceptionally talented. Will get you the right property you want... Read more
12th Sep 2022 (2 years ago)
J Brill
Martin & Co have done a great job of helping me and my partner find a flat to rent in Aberdeen. We've moved from London and China, dragging 5 suitcases across all the hotels in Aberdeen, desperate to find a place to settle, so speed has been critical for us. We also had challenging requirements for the location of our flat.
Kevin Barr has been especially helpful and sympathetic during this process. He hunted high and low for upcoming properties and was able to move us in to a suitable place in record time (less than 2 weeks), despite our specific requirements. He has also been supportive during the referencing and move-in process, responding to emails quickly and at all times of the week, going the extra mile to unblock us whenever we got stuck. He'll be managing our property in future, so I look forward to more of his great service.... Read more
Tenant
11th Sep 2022 (2 years ago)
Y D
I am very pleased with my experience with Martin & Co Aberdeen. Their team is always responsive and very helpful. Very well organised letting service. As a new landlord, I had many questions. Special thanks to Maxine Card who was super helpful in answering all my queries and selecting the right level of service for me; and to Kevin Barr who was brilliant in arranging the viewings and keeping me up to date on everything.
The tenancy was agreed within two days of advertising.... Read more
Landlord
8th Sep 2022 (2 years ago)
I Firth
Great service from Kevin and the team. Found new tenant within days of flat refurbishment.... Read more
Landlord
6th Sep 2022 (2 years ago)
M Hamstra
It has been a real pleassure in dealing with Martin & Co.
First of all the real estate agent that showed us the house, was very pro-active in following up on our viewing, to keep us informed about other interested parties.
Secondly the portfolio manager did find alternative sollutions (in our unusal case as we came from outside the UK), to secure the tenentcy agreement with the landlord.
Very good service!... Read more
Tenant
4th Sep 2022 (2 years ago)
E Mearns
Our experience with Martin & Co was very smooth and I'd highly recommend them. We viewed a flat, paid a deposit and it was taken off the market in under 30 mins - how straightforward!
In particular, Kelly Kennedy was knowledgeable, professional and very helpful when she showed us around the flat. Kevin Barr provided excellent service, guiding us through the process of securing the tenancy agreement. He checked out queries and answered all our calls/e-mails promptly.
An excellent team - highly recommended.... Read more
Tenant
4th Sep 2022 (2 years ago)
M Abdallah
Signed a one year contract with them,
And then they move everything to the landlord without even telling me.
If you are an international student like me stay away.... Read more
Tenant
2nd Sep 2022 (2 years ago)
H Edmunds
Friendly staff, can do attitude and proactive approach.... Read more
2nd Sep 2022 (2 years ago)
T Zhou
The rental process at Martin & Co was easy and quick, settled in less than a week. Stephen in particular took the time to handle any concerns and queries I had, and to guide me through the various steps and stages. Big thanks to him for that.... Read more
Tenant
1st Sep 2022 (2 years ago)
W Campbell
What a breath of fresh air dealing with this company, big shout out to Stephen Bar who went way out his way to help me secure my new tenancy, especially with me being in South Yorkshire... Read more
Tenant
30th Aug 2022 (2 years ago)
L Morris
It has been so easy using Martin & Co as a letting agent in Aberdeen. Highly recommend.... Read more
Landlord
30th Aug 2022 (2 years ago)
K Grayburn
Really professional from the outset and feel that I am leaving my property in trustworthy and honest hands with agents who will look after both the tenant and the landlord. A few snags at the beginning but everything was sorted in good time and very professionally.... Read more
Landlord
25th Aug 2022 (2 years ago)
D P
I was ringing letting agents in Aberdeen from England in order to help a relative who was relocationg to Aberdeen from abroad who needed a place rather fast.
It was only when I spoke with Martin & Co namely Kevin Barr that I felt how warmly I was received and how willing he was, to help under the circumstances.
He explained everything and was understanding of the situation and was helpful in everyway to secure a place. His professionalism was second to none. He then organised a virtual viewing with Kelly Kennedy which was a pleasant experience too. She too was very helpful and accommodating and carried out a faultless video tour.
We are thankful for their effort and couldnt recommend them enough to anyone.
In my view both Kevin and Kelly are an asset to Martin & Co.... Read more
24th Aug 2022 (2 years ago)
R Joseph
Had a really pleasant viewing with Kelly Kennedy. She was so kind and patient with the viewing. Her friendly and smiley attitude put me at ease during the viewing. Completed my tenancy application with Kevin Barr who was quick to help and always answered my questions patiently and completed my tenancy application with me very efficiently. Highly recommend Martin&co for a fast and friendly service.... Read more
Tenant
24th Aug 2022 (2 years ago)
S Hussain
Me and my sister wanted to rent a flat near our University so I went to Martin & Co. The service there was excellent. Kevin helped us find a flat near my university and bus routes for my sister. He has also been in close contact with us and helped us quite a lot through this process.... Read more
Tenant
23rd Aug 2022 (2 years ago)
B Smith
Great service and communication. Kept constantly in the loop with ongoing issues and was very surprised with the quickness of getting the viewing to eventually renting out a property. 5/5... Read more
Tenant
23rd Aug 2022 (2 years ago)
P Kennedy
I found Martin and Co to be very professional when letting out my flat. There were a few issues and we were let down by a potential tenant pulling out meaning we had to start the process again.
I found Stephen to be very attentive and he always responded to my queries quickly. I would be happy to recommend Martin and Co.... Read more
Landlord
22nd Aug 2022 (2 years ago)
N 14
Martin and Co made our renting process extremely easy especially with the help of our agent Kevin Barr. He provided us with assistance at numerous stages and was very helpful.... Read more
Tenant
19th Aug 2022 (2 years ago)
Holli
Amazing!! We have been looking for a house/flat for a good few months now and Kevin helped so much and managed to get us the house we wanted! He was very fast and kept you up to date with everything and the process! Would 100% recommend speaking to Kevin for any enquiries about houses!... Read more
16th Aug 2022 (2 years ago)
W Dillon
When my current tenants moved out of our 4 bedroom home we needed to find someone quickly to avoid incurring any gaps in the tenancy. I discussed this with Maxine the manager at Martin & Co who promised she would find someone within the week. Within the same week Kelly was assigned to my property who quickly organised 3 viewings efficiently and effectively.
Kelly discussed the property with various companies and myself to ensure the process worked smoothly. Everything had been organised to make an easy transition including all relevant certification in place. I found the whole experience non stressful thanks to Kelly's professionalism and the back up team were excellent to work with I would recommend using Martin & Co now and in the future.... Read more
14th Aug 2022 (2 years ago)
L Collins
Had a very easy and stress free interaction with the company when securing my next move in Aberdeen. Really friendly and helpful staff, particularly Kelly Kennedy who both showed us round and held discussions with the landlord regarding our offer. She was very polite and always quick to get back to you. Very pleased.... Read more
12th Aug 2022 (2 years ago)
R Gholizadeh
I have recently started to get support from Martin& Co. For the last 2 months experience, I found the team very professional and responsible particularly to respond in a very short time.... Read more
11th Aug 2022 (2 years ago)
C onuekwusi
Kelly Kennedy is absolutely the best! She was friendly, thorough and professional. She explained the process of renting the property. After dealing with several other brokers in the area and being disappointed, i felt comfortable talking to her.... Read more
10th Aug 2022 (2 years ago)
C Taylor
Extremely friendly and approachable service. Speedy replies and communication throughout, making a big transition smooth for myself and partner. Great agency to go through - Stephen our property manager has been brilliant 11/10. It's been a pleasure. Thank you!... Read more
9th Aug 2022 (2 years ago)
L S
Excellent service from Stephen Barr, made securing our property in Aberdeen very pleasant and hassle free. Thank you Stephen for your patience and support!... Read more
8th Aug 2022 (2 years ago)
J Moodie
Finding a flat with Martin & Co was very easy and I wish I had went to them sooner. After having a showing through WhatsApp with Kelly Kennedy - who was very helpful and knowledgeable about the property and area - I was quickly able to put down on a deposit and begin the process of becoming a tenant. So far communication between myself and agents has been good with fast replies to my questions.... Read more
4th Aug 2022 (2 years ago)
A Owolabi
My experience with Martin & Co Aberdeen was a really good one. In the process of ensuring our documentation for the property, Kevin Barr attend to all our questions very nicely and was always asking if he could be of more help. I am very satisfied with the service I received from Kevin.
Ayoade... Read more
3rd Aug 2022 (2 years ago)
H Adamson
Excellent customer service! They managed to sort everything in order to get me into a rental property within a few days, so that I could be in the property before I started at a new job. Very accommodating, especially with remote viewings etc. Stephen replied very quickly to any emails, very happy.... Read more
27th Jul 2022 (2 years ago)
J Yang

We decided to rent out our property due to job relocation. After talking to a couple of letting agencies, we were impressed with all the staffs we have talked to from Martin & Co Aberdeen. Maxine carried out the initial introduction and demonstrated excellent professionalism throughout the process. We were provided detailed guidance about how to register as a landlord, what certificates are required etc. Kelly from Martin & Co. facilitated a viewing. Again, very professionalism with great positive attitude accompanying the potential tenants for the viewing – explaining the local areas, the benefits of the property etc. The property was rented out the second day when it comes to the market. A dedicated property manager Juliet was assigned to look after the property, guided us to have the certificates ready, and also arranged professional cleaning and inventory check, all in a timely manner. We can see Martin & Co. Aberdeen has a great professional team with a great positive attitude throughout the process. We feel full confident that the property letting though Martin & Co. is in a safe hand!! Thank Eduardo for leading such a great team!... Read more
26th Jul 2022 (2 years ago)
W Ballard
My Partner and I have just moved to aberdeen from England and Martin and Co made everything so easy for us. They went out of their way to answer questions and help us get everything ready. Weve been helped so much by Stephen (he has been fab)!... Read more
23rd Jul 2022 (2 years ago)
K Bender
Although we have only just started working with Martin & Co, everything has been excellent so far. Kevin and Maxine have been very responsive to all of my questions and handled the viewing and setting up of the tenancy in a very efficient and quick manner. Nothing to fault and looking forward to working with them long into the future!... Read more
23rd Jul 2022 (2 years ago)
C Wands
I wanted to say a MASSIVE thanks to Juliet from Martin & Co for her amazing and highly efficient property management. She's an absolute trooper! :-) Juliet is always quick to reply, actions everything promptly, is caring and friendly and we couldn't do without her! THANKS for all that you do!... Read more
22nd Jul 2022 (2 years ago)
A Bloy
really professional and courteous. huge help... Read more
19th Jul 2022 (2 years ago)
M Burns
It's refreshing to see an agency that puts clients before making money. I was pleasently surprised by the efficient, professional and caring service provided by Martin & Co. Thanks guys, I look forward to living with you!... Read more
15th Jul 2022 (2 years ago)
G ross
Easiest five stars to give and totally deserved. Maxine, Juliet, Kelly and Stephen, thanks for all your sound advice, support and great customer service.... Read more
15th Jul 2022 (2 years ago)
M Atanasova

Everything was going well with Martin & Co, the staff were really friendly and helpful. The viewing, hosted by Kelly Kennedy, was amazing -- she walked me around and told me about the property while also answering a few questions. She also called before the viewing to make sure everything was going according to plan. The flat was clean, well-maintained and looked exactly like the pictures. Later that day, a Thursday, Kelly Kennedy sent me an email to let me know I could ask further questions or view any other properties. In addition, she asked me to leave a review on Google and copy it to other platforms in order to get recognition from her boss. On Friday morning, I emailed her back with my questions, as well as a draft review; I asked if there was anything in particular she wanted me to address, like in a recommendation letter. I did not get a response that day, thinking she was perhaps taking her time to find answers. I waited on Monday too with the plan to call if I never got an email until then. On Tuesday I still had nothing in my inbox from the agency, I checked the property advert on Rightmove just in case before my call, and it was under offer. I do not know if me being ghosted was due to my inquiries and Martin & Co wanted a client/tenant who was less inquisitive, or they found a tenant before they made it official, but an email back would have been nice -- if not for that property, then for future ones.... Read more
14th Jul 2022 (2 years ago)
C Ferdynus
Great experience - Kelly was really helpful, making sure all my questions were answered. I also very much appreciate how promptly I received replies to any of my queries. Lovely team overall, very professional!... Read more
14th Jul 2022 (2 years ago)
I Young
Great experience. Was shown the property by Kelly Kennedy who was very friendly, informative and was open to answering any questions we had. Would not hesitate to use again.... Read more
10th Jul 2022 (2 years ago)
C hashimoto
Excellent professional service. Extremely efficient and helpful.... Read more
7th Jul 2022 (2 years ago)
N Forbes
Communication with Kelly Kennedy was professional and efficient. She kept me informed and was very knowledge during the home tour/showing. I would not hesitate to recommend Martin & Co.
Written on behalf of my wife - Jennifer Thomson Forbes... Read more
5th Jul 2022 (2 years ago)
Alison
At a time when so many properties are available for lease, Stephen Barr suggested updating the photos on file, and including a virtual tour.
Kelly Kennedy dressed my property and recorded a virtual tour, which was very professional, and presented it in the best possible light. The standard and quality of her work far exceeded my expectations, and generated interest in my property, which resulted in a new tenancy within a week. Great work from the team at Martin & Co.... Read more
5th Jul 2022 (2 years ago)
guns21111
Went in their office on a Monday and moved into a flat Friday. Many thanks to Juliet Mutch and the rest of the team.... Read more
30th Jun 2022 (2 years ago)
M Paterson
Very smooth and easy flat viewing experience with Kelly Kennedy, more than helpful with the viewing and recommendations for going forward. Would not hesitate to recommend.... Read more
30th Jun 2022 (2 years ago)
D P
My experience so far with Martin & Co has been very satisfactory. The whole process from booking viewings to completing them has been a smooth sailing for me. Thank you for Kelly Kennedy especially for showing me around a couple of the company’s flats - her easy-to-approach but professional manner, along with her thoughtfulness for future viewings has really made this a positive experience for me.... Read more
28th Jun 2022 (2 years ago)
M Brown
Our first experience of the rental market in Aberdeen and it was made so much easier by the staff in Martin and Co and especially Stephen.
Our viewing was carried out by Kelly Kennedy, who was prompt, friendly and gave us the space to wander through the property on our own.
Stephens professional knowledge and efficient service made the whole process less daunting.
He always reply's to emails promptly and answers all queries, fully.
Cannot recommend highly enough. Thank you.... Read more
27th Jun 2022 (2 years ago)
S Oloruntoba
Stephen Barr and the entire Martins & Co team were exceptional throughout the letting process. Steph was available anytime to respond to issues, even one of the Managers had to work on weekend in order to meet my start date. Excellent Customer Service, will always use them anytime.... Read more
26th Jun 2022 (2 years ago)
C Wood
I'm a student and was looking to rent my first flat in Aberdeen. Kelly Kennedy was very friendly and super helpful and helped me view a flat online due to not being in Aberdeen at the moment and I later placed a deposit down and secured my tenancy with the help of my agent Stephen Barr who has been incredibly helpful and efficient. Thanks again, looking forward to moving in.... Read more
23rd Jun 2022 (2 years ago)
M Henning
My experience was amazing with martin and Co they were very helpful and I felt welcomed moving to a new city. Kevin was so helpful.... Read more
23rd Jun 2022 (2 years ago)
A Olaitan
My experience with Martin & Co has been smooth. I fully recommend.... Read more
21st Jun 2022 (2 years ago)
P Hughes
A wonderful agent named Kelly Kennedy assisted in the viewing of my dream property and I couldn't have been more happy and at ease during the whole process. Kelly is a wonderful, informative agent and immediately put any worries I had to rest.
Thank you so much for showing me the most wonderful property and for being so lovely! I couldn't be happier with my experience.... Read more
20th Jun 2022 (2 years ago)
K Damasiewicz
Wanted to move really quick since the previous lease was ending shortly. Kevin was an absolute star about things, got things ready really quick and sped up things with referencing for us. Would highly recommend.... Read more
18th Jun 2022 (2 years ago)
D Thomas
Absolutely brilliant, professional and timely service from Martin&Co especially Kevin Barr. Thank you Kevin.... Read more
16th Jun 2022 (2 years ago)
S Carlsson
Have only had interactions viewing with Kelly Kennedy and she was very lovely and helpful!... Read more
16th Jun 2022 (2 years ago)
J Dunridge
As a new landlord my experience is that Martin & Co give an excellent service from the moment of enquiry to finding my first tenant. All telephone calls and emails are answered promptly and efficiently and they are available 24/7 for advice. Maxine was a joy to deal with, Kelly did a great job showing the property and providing feedback via the online portal and I was assigned Kevin as my personal letting agent who continues to offer support second to none, making life as a landlord very easy and keeping my tenant happy at the same time!... Read more
15th Jun 2022 (2 years ago)
A Filon
Kevin Barr provided excellent service & support in helping to find a new tenant. Good communication and prompt response.... Read more
14th Jun 2022 (2 years ago)
? ??????
My experience with Martin & Co Rosemount was wonderful, I had several small issues with my application which were all resolved swiftly. Juliet Mutch in particular was understanding and helpful, making the process of moving for the first time much easier and more efficient. I had an outstanding experience with Juliet and would gladly recommend the services of this branch as they made the entire process hassle free, providing friendly yet professional services.... Read more
14th Jun 2022 (2 years ago)
K todd
i have rented from a few different places over the past short while and my experience with martin & co has been great, my viewing with Kelly Kennedy was informative and she was very kind and helpful!... Read more
11th Jun 2022 (2 years ago)
J wei
Kelly was there earlier and made the intro very professionally. She broke the ice naturally and she walked us through the rooms shared with us some of her thoughts....very helpful!... Read more
10th Jun 2022 (2 years ago)
S Crockart
I've recently had the experience of renting a property through Martin & Co Aberdeen, they were fantastic right from the start and I have no hesitation to recommend them to people. Kelly was brilliant and very friendly when showing me the flat, and Juliet and Stephen were brilliant and communicated well during the process of the checks.... Read more
Tenant
9th Jun 2022 (2 years ago)
A Rafaee
We had a great experience viewing rental property through Martin & Co. and will definitely be recommending them to friends and family. Our agent Kelly Kennedy was friendly, punctual, professional and made the process of online viewing so easy. Kevin Barr our property manager was also excellent and quick to respond to any queries we had, he also facilitated the move-in process and made it so seamless it was a pleasure working with them both.... Read more
Tenant
7th Jun 2022 (2 years ago)
K Douglas
My partner and I have been looking for a first flat for the past month and can say with 100% certainty that the quality of service we received from Kelly Kennedy during our viewing was of the highest standard that we have come across. Kelly was very helpful, informative, and most of all, friendly.
We both highly recommend Martin & Co to anyone searching for a flat for these reasons!... Read more
7th Jun 2022 (2 years ago)
J flynn
Kevin at Martin and Co. dealt with our new tenancy whilst we were renting our property. While it wasn’t a straight forward let, as we had to arrange contractors around our new tenant, Kevin’s service was absolutely flawless and made the entire experience zero stress. A pleasure to work with.... Read more
Landlord
30th May 2022 (2 years ago)
E Antia
Stephen Barr did a fantastic job with my tenancy. It was a fast and smooth process as he was always active replying my enquiries and giving more explanation were necessary.... Read more
Tenant
28th May 2022 (2 years ago)
M kanu
Stephen Barr was extremely helpful while securing my tenancy. He ensured that I understood all my options, calmly explained things I didn’t quite understand. It was like having an inside friend rooting for me. He was thorough, professional and honest.
The other staff members were amazing as well.
Overall, I had an excellent experience with Martin & Co.... Read more
Tenant
27th May 2022 (2 years ago)
C Urquhart
As new renters this company was great, very accommodating and quick to act. Especially Kelly Kennedy who gave us in depth and enlightening tours of the properties.... Read more
Tenant
25th May 2022 (2 years ago)
P Macleod
The staff at Martin & Co have been very helpful. Stephen Barr has secured a tenant for the property in a short period of time. Having one person deal with my queries makes being a landlord so much easier. Continuity is key to this and Stephen has been the person who has dealt with all my queries and secured a tenant.... Read more
Landlord
24th May 2022 (2 years ago)
L Fan

Martin&Co is an irresponsible agency. My agent Stephen Barr was an irresponsible agent. There are two reasons for this. Firstly, Stephen Barr did not return my deposit. After I checked out, he deducted £280 for cleaning and should have returned £100 for the deposit. He did not return the deposit to me after Safedeposits gave him the money. He said the cleaning fee was changed to £380, which was my rent for a month. I cleaned the room when I checked out and also took a video of the whole house (this is video evidence). The cleaning fee was my month's rent, which is really unreasonable. He did this to me because I am a student and I would like to post this unfair treatment in the hope that no more students will fall for it at this institution. Secondly, when I moved into the house, a lot of things were broken. The washing machine didn't work properly, there were problems with the electrical equipment, for example when turning the oven on for a while it would trip the circuit breaker. I also took videos and emailed Stephen but they were very slow to deal with it and very slow to buy a new washing machine. I lived a very long time without being able to use the washing machine. I wish I was here for help, I kept all the videos of me moving into the house and leaving the house and would like some advice on how to deal with such a bad agent, like can I sue them?... Read more
Tenant
20th May 2022 (2 years ago)
N Crush
I had a viewing yesterday with this company and more specifically Kelly Kennedy and it was excellent. She was really helpful in answering all of our questions as well as being really welcoming and friendly.... Read more
20th May 2022 (2 years ago)
A Juliet
My experience with Marin & Co Aberdeen has been perfect especially Kevin Barr. He has consistently responded to ANY questions i have had (as an international student moving to aberdeen for th first time I have a lot of question), he has been patient when i pop in to the office, he is always available on the phone and follows up after every complaint. I could not recommend Martin & Co and Kevin Barr more. They are very kind and will help you through every step of the process.... Read more
16th May 2022 (2 years ago)
K A
We recently relocated to Aberdeen from Texas and I was very stressed about finding a home. We viewed a property with Kelly Kennedy and she was a delight. Very personable, knowledgeable, and clearly part of a great team. The experience eased my worries about our home search, and we highly recommend her!... Read more
16th May 2022 (2 years ago)
R Sen
Great experience. Very prompt service from viewing, checkin and after moving in. Kevin is really helpful in getting things resolved in hours.... Read more
Tenant
14th May 2022 (2 years ago)
K Gatland
Great service and very helpful. Good communication and work to resolve all issues and assist where they can. Would highly recommend.... Read more
13th May 2022 (2 years ago)
C Jenkins
I couldn’t recommend Martin & Co enough. A big thank you to Katie in particular who has been fantastic throughout in facilitating our move south and has been on hand to answer any questions posed to her no matter how trivial. This has gone a long way in making what can be a stressful experience for many relatively stress-free. If you’re looking to rent a property in the area, Martin & Co should be your first call.... Read more
Tenant
13th May 2022 (2 years ago)
D mccaw
Really happy with the service I have received from Stephen. He has been extremely helpful and has been very patient.... Read more
12th May 2022 (2 years ago)
S Shah
Great service. Stephen has always been very helpful and prompt in responding to requests.... Read more
10th May 2022 (2 years ago)
M Wnuk
Great customer service.... Read more
10th May 2022 (2 years ago)
A Rinn
I had a viewing with the lovely Stephen today and it was a pleasant experience. Stephen seems to know his stuff and I look forward to hopefully finding the right property with his expertise and knowledge of the Aberdeen rental market :)... Read more
9th May 2022 (2 years ago)
L Fletcher
I rent out my Aberdeen flat via Martin & Co and have been impressed by the high standards of the property management team. My property manager, Kevin Barr, is excellent - extremely responsive, very professional, and a pleasure to deal with. As an absent landlord I feel reassured that my property is in safe hands, and that any issues will be dealt with swiftly.... Read more
Landlord
9th May 2022 (2 years ago)
A Yamamoto
Martin & Co is your go-to letting agency for finding your new place to live! My husband and I moved from Manchester to Aberdeen and begin our journey of finding a new place to settle, that was when we found Kelly Kennedy and Kevin Barr. They took our experience with letting agencies to a whole new level!
Kelly was very punctual and friendly during our flat viewing, explained the whole process to us and responded to all of our questions and requests very quickly and efficiently.
Later, we knew Kevin Barr, our Property Manager. He was very helpful, patient and kind during the entire process, he went above and beyond to make sure that our moving will run quickly and smoothly. Kevin was very easy to reach out to, answering every question by e-mail and phone.
Great experience, very pleasant!
Thank you.... Read more
Tenant
6th May 2022 (2 years ago)
T Emslie
We as Landlords have been using Martin & Co for all of our properties for 15+ years. Recently Kevin Barr has taken over managing our properties and he is always very attentive and communicates well with us regarding all aspects of our properties with a happy, no nonsense attitude which is helpful and productive.... Read more
Landlord
6th May 2022 (2 years ago)
S Mohammed
From start to finish nothing but excellent service. Highly recommend. My property was only on the market for a few days and it was gone. The process from start to finish has been nothing but easy for me and I was fortunate to have the assistance from Maxine and Stephen who were nothing but helpful at all stages.... Read more
Seller
4th May 2022 (2 years ago)
S Davidson
Service was amazing here!! Can't thank Kevin Barr enough for getting me through the stages quickly and correctly more than I could have ever asked far would highly recommend for people looking to move into a property.... Read more
28th Apr 2022 (2 years ago)
A Conway
Thankyou kevin for the very quick response to my repair request of faulty bathroom extracter fan - Was sorted the very next day by electrician first thing in morning. Fab service from martin and co - kevin and also electrician who also done great job!... Read more
Tenant
22nd Apr 2022 (2 years ago)
S Shin
We heartily recommend Martin & Co and Kelly. (Martin's reference check and online platforms are far superior to other letting companies; every email and phone interaction with the company was professional and kind.) Our agent Kelly was warm, lovely, and professional in all of her interactions with us. Looking for a house for a family (when you're moving from a different town) can be quite nerve-wracking, and Kelly's kind and approachable demeanor set us at ease as she told us information about the house, neighborhood, and other details that helped us get a better feel for what we were signing up for. Juliet, the manager who took our calls and application, was always attentive, calm, and responsive to our emails, questions, and requests. We loved having Kelly be our agent and interacting with Juliet about signing on as a tenant, and we would recommend both to everyone we know.... Read more
Tenant
21st Apr 2022 (2 years ago)
I Hutcheon
I viewed a property on Friday and Kelly Kennedy was very helpful... Read more
19th Apr 2022 (2 years ago)
R Reyes
Brilliant customer service, very welcoming and friendly. Juliet and Maxine were attentive to all of our queries, and replied prompty. Lovely company to be with.... Read more
15th Apr 2022 (2 years ago)
E Campbell
Myself and my friend are renting our first ever flat (we are first-year students) and our experience with Martin and Co so far has been excellent!
Everyone has been so patient and helpful with answering our questions, and they have been polite and responsive always. We viewed the flat with Kelly Kennedy, and we both thought she was great - she was friendly, approachable, punctual and let us view the flat at our own pace.
Would definitely recommend Martin and Co!... Read more
Tenant
13th Apr 2022 (2 years ago)
A Quinn
Recently began letting a flat in Aberdeen through this company. My contact was Stephen Barr. I've not had any issues with the rental or the company. Would recommend.... Read more
Landlord
13th Apr 2022 (2 years ago)
A Moghtader

I have a house in Aberdeenshire which I'm planning to rent out, so wanted to use Martin & Co for the initial stages, i.e. finding the tenant and then potentially for managing the property also afterwards.
To see how much they care, I didn't call their office myself and instead, filled a "Free Valuation Form" on their website and left all my information, but no one called. Then I used their "Live Chat" service and spoke with a lady called Faye and she confirmed that THEY DO COVER MY AREA and got all my information, phone number, email etc, but again it's almost a week and no one has even called or emailed!
When they're not bothered to call a potential client, how can I even expect them to provide any service, arrange any viewing or something for a property 20 miles away from their office?! I think they're not bothered with properties not in Aberdeen city centre, but instead of honestly telling you, simply ignore you!
The experience with them was a purely waste of time, but on the other hand, I'm very glad that I knew about their working style in advance, before wasting money with them also.... Read more
Landlord
13th Apr 2022 (2 years ago)
I B.
My experience with Martin & Co has been pleasant thus far. It was very easy to reach out to the agents during opening hours and I was helped tremendously by Kevin who had helped me change the viewing date/times for a few times in order to suit my day's agenda. I was met by Kelly Kennedy who has an approachable personality for the viewing. She was very willing to answer the enquiries that I've had in mind. As a student, renting a property can be very daunting. This however was slightly dissolved by the reassurance that the agents will be guiding me with the matters that I may need to know. Thank you so much for the pleasant experience.... Read more
Tenant
12th Apr 2022 (2 years ago)
K M
Thank you to Kelly for being very welcoming and to our property manager Juliet, who went over and above to make sure we got our keys!... Read more
5th Apr 2022 (2 years ago)
C Francis
Martin & Co Aberdeen Letting have been very helpful in our search for an apartment in Aberdeen. We found Kelly Kennedy very welcoming, kind, and open to our many questions. She seemed extremely knowledgeable about Aberdeen and the whole rental process.... Read more
Tenant
4th Apr 2022 (2 years ago)
E Fr
Everyone was very professional & my whole rental procedure was smooth.
As an international student I had some doubts about the whole process but the property manager Juliet was very helpful in every step! Many thanks to the whole team.... Read more
Tenant
4th Apr 2022 (2 years ago)
D Roberts
Excellent service and proactive actions by Kelly Kennedy ensured my property was marketed well and managed to secure Tenants in a remarkably short time, also the Property Management by Juliet Mutch is excellent to-date. Highly recommend Martin and Co. Aberdeen... Read more
Landlord
25th Mar 2022 (2 years ago)
A Wilson
Kevin was very helpful and attentive, highly recommend... Read more
21st Mar 2022 (2 years ago)
S Mcbride
Very helpful and personal touch from Martin & Co which stands them out from other agents. Kevin did a lot to get me matched with a suitable property. Kelly was very helpful, accommodating a whatsapp viewing and going back to the property several times to make sure all my queries were answered. Highly recommended.... Read more
Buyer
15th Mar 2022 (2 years ago)
F Tope
The service was topnotch , I love the way kelly Kennedy took her time to go into details of the agreement and processes. thank you.... Read more
10th Mar 2022 (2 years ago)
D Mante
This was hands down the best letting agency I have dealt with, they were reliable with updates concerning viewings etc. Kelly Kennedy was so nice and welcoming at my viewing, very professional and polite as well. I highly recommend... Read more
Tenant
3rd Mar 2022 (2 years ago)
K Dunaj
My experience with Kelly Kennedy was very good, created warm and friendly atmosphere and answered all questions! Making an appointment was easy as well, which is always a plus. Would gladly recommend.... Read more
3rd Mar 2022 (2 years ago)
A ALLIANCE
Martin And Co Fully Factored Flat,
We have just started dealing with Martin and Co,
In particular Stephen Barr and Maxine Card,
I first reached out to 3 different agents, with regards to a property I wanted to rent out, from the start I proffered the feeling I got with Martin and Co, and went with them, it is still early days, but I cant fault them at all so far, very responsive, full of advice, and the bottom line is they just seem like nice people...... Read more
Landlord
2nd Mar 2022 (2 years ago)
N B
Kelly was so lovely in answering my questions during the flat viewing , very kind and attentive. It didn’t feel like I was being rushed out to the next person, which is a nice change. Later communicated with Stephen who helped me set up everything I needed regarding the flat. Had a few issues and he was prompt in answering my questions and solving any problems I had . Great communication from everyone... Read more
Tenant
28th Feb 2022 (2 years ago)
J BOI
I have just rented my flat through Martin & Co and Stephen has been really professional, responsive and helpful. I have received regular updates, help with getting some repairs done and Stephen has always responded really quickly to any request. I'm more than happy with the service provided.... Read more
Landlord
17th Dec 2021 (3 years ago)
B Charter
A special thanks to Richie Todd who went above and beyond to help me in the process of securing a property via Martin & Co. The process was very easy and straight forward. The team is very professional, flexible and most importantly prompt on communication, all my queries were answered immediately without any delay, overall greatly satisfied with the service and highly recommended.... Read more
2nd Dec 2021 (3 years ago)
Z Andrews
I have been leasing my flat in Rosemount through Martin & Co for the past 18 months. I have recently needed to get some work completed on the flat before it goes back on the market to rent and Richie has been nothing but helpful with all that's been going on & most importantly kept me informed at all times. Communication is key in all that we do & Richie hasn't let me down. I'm so grateful for all his hard work. He is a true credit to the Martin & Co & look forward to continue working with him.... Read more
Landlord
16th Nov 2021 (3 years ago)
S malaviya
This was super amazing.
The team is very enthusiastic and cheerful and very responsive.
I had no problems at all and it was really smooth.
A special thanks to Stephen for tolerating me and responding to every query and Ms. Kelly for showing me around the property. They were really kind and sweet.
Thanks to Richie as well for the amazing cheerful welcome to the store.... Read more
16th Nov 2021 (3 years ago)
M Mccutcheon
I have secured a flat with Martin & Co recently and the whole process for me has been great. Both Kelly and Stephen have been friendly, professional and have made me feel at ease. The service has been flawless so far. Stephen is very easy to get in contact with so I don't have any worries about getting in touch with him if I run into any problems. I would recommend using Martin & Co if you are looking for a trustworthy company to use.... Read more
Tenant
9th Nov 2021 (3 years ago)
A Cho
As an international student traveling to Aberdeen to study at the university and who has never been to Aberdeen or didn't know anyone there, Martin and Co and especially Laura was very helpful and accommodating in assisting me to find good quality and value living accommodation. Laura and the team was very responsive, considerate and professional in helping me acquire my apartment and made me feel welcomed and ensured my apartment was all arranged for me before I arrived, that I could just walk right in and settle in and go straight to class. I truly appreciated their service. I highly recommend Martin and Co and Laura as property managers.... Read more
Tenant
29th Sep 2021 (3 years ago)
A PHILIP
Very fast responses and really helpful when responding. There was an issue with an incorrect email and thus issues with references that was sorted quickly and without too much of a fuss. Property manager Laura is very good always giving quick, informative replies which was very helpful as there was a quick turn around on renting the flat.... Read more
Tenant
17th Sep 2021 (3 years ago)
A Stewart
Maxine and Laura provided an excellent service and provided professional guidance throughout the process. Martin & Co simplified the process for me by taking on a large amount of the responsibilities required to place the property on the market. As a first time landlord, the online courses that Martin & Co offer were a very good introduction to the process and the requirements of becoming a landlord. The quick an pro-active responses by Laura also helped keep the process moving at a fast pace. I would recommend to others looking for a fast turnaround!... Read more
Landlord
18th Aug 2021 (3 years ago)
H Freeland
I can't thank Stephen Barr at Martin & Co enough! As I'm a student this was my first time looking to rent a flat. I was moving many miles away from home but Stephen helped ease my nerves and make the whole moving in process exciting and comforting instead! Stephen always has quick replies to any questions or issues raised. For example, the washing machine in my flat needed replaced. Stephen arranged this with the service and was always in contact with updates. Overall, exceptional support and highly recommend!... Read more
Tenant
28th Jul 2021 (3 years ago)
S Dey

I couldn’t fault a single part of the service I have received from Martin & Co. More specifically Stephen Barr - we were booked in to view a property and he was so welcoming, provided all the information off the top of his head and answered every question however the property didn’t fully meet our needs. We told him that we were almost at wits end of trying to find a property after viewing so so so many and after discussing exactly our requirements he mentioned there might be a different property that would suit our needs better which we hadn’t seen yet. It was 4:30pm and he offered without prompt to go back to the office and get the keys and meet us at the other property, no doubt making his day even longer than initially expected yet he did this without complaint. We are now due to pick up the keys to this property on Monday and we believe it ticks all of our boxes! We might not have seen this or be in this position if it wasn’t for Stephen’s help and we couldn’t be more thankful to him. Everything you would want from a letting agent!... Read more
Tenant
23rd Jul 2021 (3 years ago)
T Jiddawala
Dealing with Stephen Barr is a breath of fresh air. He made the whole process so easy and hassle free. I would 100% recommend him if you looking to move houses.
Thank you Stephen for the excellent customer service.... Read more
3rd Jul 2021 (3 years ago)
R Araneta
Cannot recommend Stephen and the rest of the team enough! Stephen has been so helpful and lovely throughout the whole process
of us looking for a flat, all the way to moving in. Any questions that we had were answered very clearly and promptly which really helped make the move as stress free as possible. Thank you!... Read more
Tenant
17th Jun 2021 (3 years ago)
C Greenwood
Martin & Co., and Stephen were very professional, responsive and supportive. This was important as I was a first-time Landlord. My new Tennants have advised they were happy with the service from Stephen, so thumbs up from me.... Read more
Landlord
14th May 2021 (3 years ago)
C Jackson
Have rented from Martin and Co for over 5 years and have always had great service. Very responsive and quick to help - even over Christmas when we had issues with our boiler! Very friendly and professional - special thanks to Calum Glover who helped with our questions and put our minds at ease.... Read more
Tenant
4th Apr 2021 (3 years ago)
K mcclafferty
Martin and Co were absolutely fantastic in helping me rent a property for my first time. They made the process simple and were extremely helpful and efficient. In particular the property manager Stephen Barr was an absolute star to work with and made the whole experience really enjoyable.... Read more
Tenant
25th Mar 2021 (3 years ago)
J Burns
Martin & Co provided a great service from start to finish. Very quick replies and any issues raised were promptly dealt with in a professional and timely manner. Calum Glover has made me feel very secure with every step of the process, would recommend him and Martin & Co in general to everyone.... Read more
22nd Feb 2021 (3 years ago)
G Martin
This is my first time renting, so I was pretty nervous to begin with as I've heard nothing but horror stories from people. Stephen Barr helped me so much at putting my mind at ease and being always contactable if I had a question or issue. He is a true asset to Martin & Co for he has went above and beyond helping me with my first rented home. Thank you Stephen! *****... Read more
Tenant
17th Feb 2021 (4 years ago)
A Ilieva
This is my first time renting a flat with Martin & Co. Stephen was the one who was assisting us and helped us from the very beginning of the whole process - from finding the perfect flat, to the last step of our move. We received an extraordinary professional service and felt very welcome in our new home. I am very happy that we chose Martin & Co. Thank you Stephen!... Read more
Tenant
12th Feb 2021 (4 years ago)
M Swiatek
Absolutely outstanding service from Stephen and Adam. My first time renting with Martin & Co and they absolutely went above and beyond my expectations. Fast service, grate communication, super professional team and what’s more important they made me super welcome in my new place. Highly recommend this agency. Thanks Stephen and Adam to make all this possible.... Read more
Tenant
24th Jan 2021 (4 years ago)
What an amazing experience dealing with Stephen from Martin & Co Aberdeen. Stephen was exceptionally friendly and professional during the tenant find. Although he had only recently taken over managing our property, his attention to detail and willingness to find the ideal tenant is what makes him a gem. Communication with Stephen was top notch and I'm exceptionally pleased with his performance.... Read more
Landlord
12th Dec 2020 (4 years ago)
H Boothroyd
Signing a tenancy through Martin and Co was a very enjoyable experience. Stephen was polite and professional, and got the whole process through in rapid time.
There were no problems when dealing with them, being accommodating and easy to contact.
By far the best letting agent I have dealt with since living in Aberdeen and I would recommend their services.... Read more
Tenant
4th Dec 2020 (4 years ago)
M Davies
I have worked with Martin and Co for several years and this has worked really well for me. Communication is good, emails answered promptly, always within the day and proactively when issues arise. During COVID the rental market has been difficult but Martin and Co and particularly Adam have worked effectively to fill and vacant properties quickly. They have been amazing in this difficult time and I would highly recommend them. They also seemed fair and balanced between tenants and landlords making sure properties are at a high standard for tenants but also ensuring they are maintained properly and returned in good condition. Condition reports come on time and all compliance relating to the properties are kept up to date. Thanks for a great service.... Read more
Landlord
30th Nov 2020 (4 years ago)
Char
I honestly couldn’t be happier. I was in a time sensitive situation and Martin & Co managed to get me moved in within a week of viewing a property.
After viewing my first property, I wasn’t too sure. The agent who showed me around sent me around 10 more properties which included aspects I was looking for. The next day I was able to view and move in a week later.
As well as this, I received a beautiful welcome box which included some lovely treats and a bottle of wine when I picked up my keys. Such a lovely surprise.
Lastly, I had a slight plumbing issue the day I moved in, Martin & Co managed to get a plumber out to me the next day and the issue was resolved.
I couldn’t recommend them more. Exceptional service and great professionalism.... Read more
Tenant
18th Nov 2020 (4 years ago)
K Dougan
I am genuinely still in shock at how amazing the service is from Martin and Co. You are treated as if you are buying a property, not renting. Stephen has been very attentive and has went the extra mile ensuring a swift and easy move in. Also any queries are swiftly responded to meaning I felt at ease with my move.
Thank you again , I could not recommend Stephen and Martin and Co enough.
Katrina... Read more
Tenant
13th Nov 2020 (4 years ago)
B falope
Dealt with Stephen Barr recently regarding my property Martin & Co manage. Stephen was excellent! He was super-quick, very responsive, helpful (by getting in touch with handy-man to resolve the issue and keeping me updated) and projected a desire to help/please. It was clear he was customer-sensitive and keen to ensure the whole process went well and just as I would like. Really pleased with the service.... Read more
Landlord
29th Oct 2020 (4 years ago)
A Cognard
I deal with Calum for the length of my tenancy and he couldn't have been more helpful. Every query and issue was dealt with promptly and professionally.
Getting set up and checking out were done quickly and smoothly online which was helpful when you work fulltime.
Hassle-free and friendly.... Read more
Tenant
19th Oct 2020 (4 years ago)
J Burnett
From a tenant perspective, Martin and Co. are everything one would hope for in an estate agent; attentive, helpful and quick to respond to any enquiries and/or problems. In my experience, the team were always extremely efficient in solving a range of problems I had throughout my tenancy, from wanting to move in on a Saturday when the office was closed to dealing with parcels that I had accidentally sent to the property after I had left. After three years of being a tenant, I would 100% recommend Martin and Co. to potential new tenants.... Read more
Tenant
16th Oct 2020 (4 years ago)
S C
The team at Martin & Co in Aberdeen were great at getting my application started promptly for a rental I was interested in. They were very helpful at keeping me up to date with everything. Some of the sites they used to process my application didn't always work as smoothly, however that was out with their control. A great agency to deal with!... Read more
18th Sep 2020 (4 years ago)
F Malley
1. Not very good to deal with. If anything was broken nothing was fixed.
2. Take pictures of proof when you enter as the things that are wrong they tried to charge £325 for.
3. They said the flat would be clean and painted before entry this was not the case. The place was disgusting! The fridge was mouldy. Took a whole day just to clean the kitchen.
Now they say all the things were our fault.
There were no lightbulbs even in some rooms!
4. Even tho I cleaned thoroughly they say it needs a deep clean.
5 after reading the comments I would say it must be a scam!... Read more
16th Sep 2020 (4 years ago)
G Booth
The staff at Martin & Co Aberdeen have been brilliant in helping us secure and move into our flat. From start to finish they were there to help with anything we needed. I would highly recommend using their services.... Read more
Tenant
28th Jul 2020 (4 years ago)
C Ryan
Brilliant service! Very professional and thorough. I was dealing with Calum Glover and he took the stress right out of moving. He communicated well, he was very attentive and very professional. I couldn't recommend this service more.... Read more
27th Jul 2020 (4 years ago)
G J
I want to express all my gratitude for Adam Morrow who is such a special human being. His kindness, his ability in communication and his willingness to help and solve situations and circumstances, it is truly amazing. Thank you Adam for your good heart and for the wonderful human being that you are. I am so impressed, you are a gentleman.... Read more
24th Jul 2020 (4 years ago)
E Graham

This is the most horrific letting agency I have ever been with. The final straw for me was being accused of being 'aggressive' and 'verbally abusive' after asking contractors to leave my property after they entered at the request of the letting agency with no PPE or any awareness that we were in the middle of a pandemic. The work they were carrying out was not even an emergency as they knew about the issue before I even moved in but didn't bother to do anything about it until the landlord from the flat downstairs was threatening to turn my water off. So why the five stars? This rating is in no way a reflection of the company as a whole as I would give them zero. The five star rating is for Adam and only Adam. He has been absolutely amazing cleaning up the mess left by the rest of the company. He is the only person with any sense at this letting agency. If you are unfortunate enough to have to deal with them then ask to speak to Adam. I was left feeling like everyone was against me until I spoke to him. He has helped sort out my deposit and has been so kind to me. He has been so willing to assist me with any problems I've had including the stress caused by this company. He is an absolute gem. I can't praise Adam enough.... Read more
Tenant
22nd Jul 2020 (4 years ago)
K cowie
Seemed to be the most responsive letting agency we tried. We have had no problems so far and everything has been relatively straightforward from Martin and Co's end. Adam Morrow, the property manager has been very helpful during the whole process. Thank you for getting us moved in during these strange and unusual times.... Read more
Tenant
14th Jul 2020 (4 years ago)
H Sutherland
I had an excellent experience with martin and co, processed everything quickly and were always more than happy to help. Highly recommend.... Read more
19th May 2020 (4 years ago)
E ojong
Martin & Co are great at what they do. This is the second time I'll be moving into an apartment run by them and I can say that they are very excellent.
The offer prompt response to every enquiry, as their team work tirelessly to ensure that tenants get the best service and are also particular about tenants preferences. I was fascinated by the speed at which they were able to facilitate my move into a new house despite the covid-19 lockdown. It is one of the highlights of the services I was offered.
If you are new in Aberdeen or areas where the have listings or you are interested in moving houses, Martin & Co, will set you up really good. Trust their service. They are right at the top of their game.... Read more
Tenant
14th May 2020 (4 years ago)
L scott
I would rate them more than 5 star if possible. Myself and my partner recently acquired our first property to rent through Martin and Co. They made they initial viewing, process of moving in and aftercare everything we hoped for. It was such a pleasure, rather than a stressful time that could be associated with moving. They were absolutely top notch with support, going above and beyond to help myself and my partner settle in the best we could. I can confidently say I highly recommend Martin and Co.... Read more
Tenant
9th Mar 2020 (4 years ago)
R Radice
The best of Aberdeen. I've rent a flat with them and all the agents have been very kind and helpful. They helped me to do everything from the application at move in and they are always available to answer to all you requests and answers. The flat is clean and everything works inside. My experience with them has been amazing. I advise you to contact them.... Read more
Tenant
28th Feb 2020 (4 years ago)
P Lilková
We are very happy with Martin & Co as they provide very quick and efficient service anytime we need it. No hidden fees, never any issues. Highly recommended.... Read more
5th Feb 2020 (5 years ago)
S Dowds
High praise from us for the excellent service provided by Martin & Co. From our first meeting with Adam to the prompt finding of a tenant, we cannot fault the team. They were so easy to communicate with, all very professional, knowledgeable and helpful, and we were kept regularly updated with progress of leasing our property. We have no hesitation in recommending them, and will certainly use them again in future.... Read more
Landlord
5th Feb 2020 (5 years ago)
O wilson
Best estate agents I have used. Always quick with responses and clear in emails. The flat I rented is beautiful and is checked regularly to maintain standards. Always give me text warnings whenever anything is due and with plenty notice. Fixed the boiler as quickly as possible over the christmas period... Read more
Tenant
10th Jan 2020 (5 years ago)
K milne
Was very satisfied with Martin & co with finding me a tenant for my flat , They find one within 5 days!
Maxine was very helpful and very easy to deal with. Will highly recommend them for all landlords and renting. 5 stars indeed!... Read more
Landlord
5th Dec 2019 (5 years ago)
A Petrie
Very professional service with excellent communication. Found a tenant very quickly for my property. I would have no reservations in recommending them to any other landlords.... Read more
Landlord
25th Nov 2019 (5 years ago)
Liam
My experience of renting from Martin & Co. has been a very good one. The place I’m in had several problems to begin with but each time I raise an issue they always respond quickly and seek a resolution with the landlord. All of my initial issues when moving in were resolved swiftly. In that regard Martin & Co. customer service and care is excellent in my experience and I would highly recommend them as a renting agency.... Read more
Tenant
13th Nov 2019 (5 years ago)
A Effendi
This would have been my second time dealing with Martin & Co. Their service has always been great. The first time, dealing with Maxine was great and most recently with Adam, equally great. The do make the process of getting into a property easier - as oppose to some other letting agencies. I’m very pleased.... Read more
31st Oct 2019 (5 years ago)
D Tan
Having used several Aberdeen letting agents, the quality of service received by Martin & Co at the price offered is outstanding. They are quick to respond and handle all manner of queries and issues. Very happy customer!... Read more
Landlord
8th Oct 2019 (5 years ago)
O Milun
I was extremely satisfied with the service provided by Martin & Co. Especially with Rachael Irvine, of whom which I corresponded with the most during my tenancy. Every email I have sent has been responded to within a quick time-frame and any issue that has ever arose has been dealt with quickly and efficiently. I have previously been involved with a different agency which has left a sour taste in my mouth, corresponding with Martin & Co. was a breath of fresh air, especially how stress-free it was for me. If it wasn't for a personal reason for moving out, I would continue with my tenancy. I will definitely recommend the agency if an opportunity ever arises.... Read more
Tenant
17th Sep 2019 (5 years ago)
C Ionescu
Amazing, professional estate and letting company, I highly recommend it to tenants and landlords alike. From the moment I called to arrange a viewing to the moment I applied, the staff couldn’t be more professional, friendly and helpful. Rachael Irvine is fantastic, she replied to all my emails in a timely and professional manner and made a great impression of Martin & Co Aberdeen. Due to personal reasons, I couldn’t proceed with the tenancy, but I would not hesitate contacting them whenever I’m looking to rent a property.... Read more
20th Aug 2019 (5 years ago)
S Jamieson
We have rented a property from Martin and Co for over a year now and we cannot fault them! We’ve never had any issues with contacting the office and Maxine is incredibly helpful, polite and professional. Any issues we do have are dealt with efficiently and in a timely manner by Maxine and the rest of the team. I would definitely recommend letting from Martin and Co to anyone considering renting a properly in Aberdeen.... Read more
Tenant
8th Aug 2019 (5 years ago)
S Ramsey
I have worked with Martin & Co (Aberdeen) for nearly a decade and have received nothing but exemplary customer service.
The Aberdeen team are always willing to help and regularly go the extra mile to ensure that my requests or issues are handled in a timely and professional manner. I’ve had experience with several other local letting agents and can honestly say that Martin & Co are by far the best. I generally deal with Maxine Card, she is first class, and on the few occasions Maxine has been unavailable her team has stepped up and helped me out, demonstrating the same exemplary levels of customer service.
Thanks for all you guys do & keep up the fantastic work.... Read more
Landlord
25th Jul 2019 (5 years ago)
A Sumner
So far so good! The team have all been really helpful, in particular Adam, who always replies to my emails promptly and was very supportive when there were technical issues during the referencing process. I have not moved in yet but they seem a lot better than some letting agents I have dealt with as a student! My only criticism is the that the referencing process seems quite automated and not very user friendly but as I said the team were always on hand to assist during this time :)... Read more
Tenant
18th Jul 2019 (5 years ago)
K Chukwukelue
Adam is a great guy. Always there to assist and make things easy for a tenant. He replies on time, calls when it’s needed. The agency cares about tenants, very good at problem solving. Very professional when dealing with a tenant. I’m happy to come across them, and with all the services I got from them. Thank you Adam, thank you Martin & Co Aberdeen.... Read more
Tenant
17th Jul 2019 (5 years ago)
N Kallai
I am really satisfied with the agent, my property manager always give me help and answer within very short time if I need anything, everything was going well since I have contract with Martin & Co, it's really easy to deal with anything. I can just recommend. 5 star agent... Read more
Landlord
4th Jul 2019 (5 years ago)
N Danculovic
Great agency, great people! Adam is very professional, great agent. Maxine was excellent and outstanding. She didn't give up on my problem very, very professional. I'm very happy and satisfied. Thank you guys and keep going... Read more
1st Jul 2019 (5 years ago)
Z Kelly
With working along side Martin and Co for nearly over 5 years we have seen their professionalism first hand dealing with boiler breakdowns, repairs and compliance. They are very quick at sending details through so our engineers can attend as soon as we can arrange access. Would highly recommend.... Read more
Landlord
18th Jun 2019 (5 years ago)
W Farquhar
I have worked closely with Martin and Co as an electrician for 3 years now and have found them to be very professional and really nice to deal with . They always get back to you and are extremely efficient .... Read more
25th Apr 2019 (5 years ago)
J W
Avoid this agency, nothing but problems. I rented a property from them and found a large leak in the bathroom roof, reported several times over 4 months and nothing was done until eventually the roof caved in! We were then unable to live in the property for a month while repairs were finally being done and had to fight just to get that months rent back. They showed up at the flat without any notice several times and let themselves in without any notice on one occasion. Also, they deducted a £150 cleaning charge from the deposit even though the apartment was spotless upon moving out, which seems to be a common occurrence so if you do rent with them don't expect your full deposit back.... Read more
Tenant
17th Apr 2019 (5 years ago)
K Karkowska
I have recived amazing service from Martin Co staff. Highly recommennded to anyone looking to rent a property in Aberdeen.... Read more
Tenant
15th Mar 2019 (5 years ago)
M Ward
Disgrace of a company - I had a flat which was managed by Martin & co aberdeen and any work that was needing done , they managed to get three Independent quotes , of which all were at least five times the cost of any other local companies. - claiming that they were real.
Manager James was rude and not interested in anything but himself.
Avoid... Read more
Landlord
14th Feb 2019 (6 years ago)
A Andrei
Callum and Maxine delivered a great experience.
We had few issues with the flat which were resolved really quick.
I recommend them both.... Read more
13th Sep 2018 (6 years ago)
antipodeanvagabond
Always terrible service on the phone, flats look nice but often sterile, overpriced, samey decoration. With twelve days wait to view a house on offer (which is ridiculous!), just stick with the smaller agencies, private landlords or Aberdine Considine who can get you same/a couple of days wait for appointments. I wonder if the landlords who give them their properties know that they are missing out on rent or potential tenants because Martin & Co don't have the staff to do viewings. They never respond to online viewing bookings either.... Read more
Landlord
5th Sep 2018 (6 years ago)
H Smart
Absolutely appalling service, very rude on the phone and can only manage to arrange viewings two/three weeks down the line?? Do they even want their flats to be let! Very disappointed as we liked several of their flats and wanted to arrange viewings but got absolutely no where with them and just wasted our time... Read more
Tenant
6th Aug 2018 (6 years ago)
Retro

SSSSSSTOOOOOPPPPPPPP! Don't go anywhere near this branch of Martin and Co.
6 times in 4 months they've handed out my keys without any mention of this to me. Strangers, trapesing around my home without my knowledge or consent. This is illegal and they don't care.
Upon moving in to the flat that was promised to me by the snake-oil-salesman James, would be deep cleaned - Wasn't. Clothes in the wardrobe, sugar in the sugar tin, fousty teabags in the tea tin, beer lids under the fridge as well as Doritos and gummy worms in the middle of the kitchen floor, not under anything, right square in the middle of it - Not to mention they never throw anything away - I have years worth of odds-and-ends from previous tennants (Like a broken coffee machine shoved into the hallway cupboard, about 40 worn-out bedsheets in 3 seperate buckets in the bedroom).
I look forward to the fight with them when they try and deduct a deep-clean from my deposit, even though me and my partner are leaving the hell hole in a nice condition than when we moved into it.
They're crooks. Pure and simple.
One star because you can't give no stars.
The property isn't even registered in the Scottish Landlord Register - This is illegal.... Read more
Tenant
18th Jun 2018 (6 years ago)
L riddell
Absolute robbers. Trying to get £140 off my £400 deposit for things I shouldn't have to pay for (resealing the shower which was molded before I moved in)
Moved out on march 17th and I'm only hearing about this now. Took ages for any response.
They had painted over the black mold in the bedroom to hide it so when I moved in two months later the whole back wall in my bedroom was black with mold.
And the living room has a big patch of damp which I got told would get fixed (it never)
Shouldn't of even been put up for rent as it was borderline not acceptable for living purposes.
Do not go with Martin and co. Save yourself time and money... Read more
Tenant
12th Apr 2018 (6 years ago)
K Low

The Aberdeen branch of Martin & Co are absolutely awful. It’s difficult to say wether it’s the agency itself or just the people who have been employed at this particular branch. The process of moving in was painful as none of the staff could tell what supplier was used for the electricity. They bounced me between “Tennant Shop” and themselves. It was a bad sign that the staff in this branch didn’t know basic information about a flat they were renting out. The branch also sent out my personal number to someone who sent me a poorly written text asking if they could check the property to fit in two heaters. There was no official acknowledgment that this person was any part of Martin & Co and found it unacceptable that Martin & Co wouldn’t request this appointment themselves. They have also implied I have lost items and Dana fed the property however no one was competent enough to reference the original inventory. I strongly recommend avoiding this Martin & Co until they can employ the right people or at least do a better job at training them.... Read more
Tenant
22nd Mar 2018 (6 years ago)
P MacLeod
Martin & Co very speedily had 3 different contractors in to our flat to rectify a drainage and flooding problem. The co-ordination and organisation of all the work (drains, central heating boiler, floor coverings) was handled efficiently by Martin & Co staff.... Read more
Tenant
7th Feb 2018 (7 years ago)
R Squince
Currently renting a property through them and I feel their service has been fantastic whenever there has been an issue. Hope to stay in the property as long as I can!... Read more
Tenant
23rd Jan 2018 (7 years ago)
Y tao
I met a good landlord however you have been warned when dealing with this agent. Just need to be very carefully clean everything back to as the day you moved in to prevent any charges such as cleaning or for small scuff markings on the walls. Also they postponed the inventory check to the day after moved out even though the appointment have been made 5 weeks in advanced. Suggestion is, try not to touch the wall, carpet and do not use the toilet and kitchen during your tenancy then it should be ok.... Read more
Tenant
28th Nov 2017 (7 years ago)
Retro
DON'T DO IT --- These people WILL give your keys out to whoever asks for them. These people WILL treat you like dirt. These people WILL beat around the bush when it comes to ceilings caving in. These people WILL treat you like you're an idiot. These people WILL NOT care. Pathetic, incompetent and arrogant. 6 times in 4 months they've handed out my keys without any mention of this to me. Strangers, trapesing around my home without my knowledge or consent. The property isn't even registered in the Scottish Landlord Register - This is illegal.... Read more
Landlord
7th Nov 2017 (7 years ago)
J Arvaseviciute
Poor and low services dont want to help dont want call back, dont want to support. Have to do all maintanace for myself. Late to reply. Dont care how tenants feel, but care to squash your money out of the pocket. Property managers are the worst, rude and dont give a damn if you need any help. Like wise suit yourself no additional support.... Read more
Tenant
21st Sep 2017 (7 years ago)
G Stewart
Paid 100 pound deposit on the 3rd Aug 2017 on the 4th we decided not to go ahead and sent an email requesting a refund. This is now the 10th Aug and still no refund. I find this very appalling. I certainly won't use this company again who hold on to other people's money. If I don't get any satisfaction by tomorrow I'm going in to visit them.... Read more
10th Aug 2017 (7 years ago)
A Mclaughlin
Case subject: Reference request
Rating: Good, I'm satisfied
Comment: Very prompt reply which I appreciated.... Read more
4th Aug 2017 (7 years ago)
J Suguro
Slow to respond to messages, slow to "examine" properties and engages in dishonest marketing. Do NOT use.... Read more
29th Jun 2017 (7 years ago)
K Khosla

Never again! Five times to get the Tenancy right via Maxine, tried to get us as strangers to use one account for payments, I wasn't allowed to view the property when requested, The Tenancy agreement says that you will pay all court costs if any problems arise. I thought things couldn't get worse, but on the date my son moved in the window was open, the inventory all wrong, a leak was under the sink and had been for ages, the lights had exposed wires, the intercom, letterbox, outside light, TV, DVD,Ariel all don't work. To finish things off I had to turn off the water via the stopcock. The Boiler doesn't work and we have had either boiling or no hot water and no heating for two weeks! Martins via Melanie and Maxine are saying that "everything is fine". It's not fine. Please do not use this agency, it doesn't care about it's tenants just the landlords. Never in 9 years have I ever had this experience with agencies. Please put yourself first because the stress is not worth it!... Read more
Tenant
23rd Jun 2017 (7 years ago)
N B
Effective Service so far. From the inception of my tenancy through the termination and repayment of the deposit. The repayment of the deposit was very timely as soon as we accepted the inventory. I am impressed., Thanks Zaneta for the way you handled our tenancy case particularly the issue of the deposit.
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Tenant
9th May 2017 (7 years ago)
N B
Effective Service so far. I am impressed.
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7th Apr 2017 (7 years ago)
A anderson
very good support from Eilidh Morris., im new to private rental,. have found her very helpful and friendly. andrew... Read more
Tenant
28th Feb 2017 (7 years ago)
B Richardson
Fantastic service, the team in this branch are extremely helpful! I have dealt with various letting agents in applying to rent a property and none compare.... Read more
24th Feb 2017 (7 years ago)
V Conetta
Excellent customer service! I have recently been dealing with Eilidh very friendly and helpful.... Read more
24th Feb 2017 (7 years ago)
A Griffiths
Never experienced such a friendly caring letting agent, would highly recommend the team they went above and beyond.... Read more
Landlord
24th Feb 2017 (7 years ago)
Z briggs
Outstanding customer service from this martin & co office. Would highly recommend dealing with Maxine!... Read more
24th Feb 2017 (7 years ago)
A Alsirhani
Fantastic customer service. They were helpful.... Read more
27th Jan 2017 (8 years ago)
L Miotk
One star because I can't get none. Rude staff, loads of problems with payments, repairs etc. Stay away!!!... Read more
23rd Jan 2017 (8 years ago)
B Mackie
Don't go anywhere near this company! Never experienced such awful customer service, to the point where they would forget to attend to things; such as damp leaks in the roof, 3 foot of rubbish in the landing, all the lights in the living room having burned out and much more! All of these things (if seen to at all) took them at least 3-6 months to attend to.
Worst of all is their outgoing inventory. They're trying to charge me £135 for a small black mark on a wall, dusty doors and a slightly unclean oven. It's now been 2 months since I moved out and I still haven't received any of my deposit back.
I cannot stress how much you should stay away from this lot and I'm certainly not the first to do so!
Disgraceful.... Read more
Tenant
9th Nov 2016 (8 years ago)
I Paduraru

I had a really disturbing experience trying to rent a flat with Martin & Co.
We were supposed to move in the flat offered by this agency on Monday(18/04). On Monday morning (11/04) we had a missed phone call from the agency. I phoned back and their system was down so they did not know why they contacted me, and told me they will get back to me once the system is back up. The following day, not having been contacted by them again, I went to their office to check if all was going well. They told me that the flat that we were supposed to move in (in 6 days time) was not available anymore, because the Landlady already found another tenant. Just to clarify, this was all happening after paying the deposit to secure the flat. While they did leave a voice mail for my flatmate, that was the only thing they did to let us know that we would not be able to move out (no e-mail, no attempt to contact us again). Upon speaking to them, they offered me the option to view another one of their flats, and, after I refused, they did send me the deposit back by the end of the week.
We were put in an extremely awkward situation, where we had to find a new flat within 10 days. They did very little to let us know about what was happening.
One other thing was the mandatory landlord insurance that we had to make, which was first mentioned in the sample contract. This was an additional cost that we were not told about after paying the deposit and getting the procedure started.
All these considered, I would advise against working with this agency.... Read more
Tenant
16th May 2016 (8 years ago)
E Vel
Terrible service! No communication at all. It seems impossible to arrange a viewing. Lots of last minute re-scheduling, where your plans are not considered at all, and cancellations. Terms and conditions are coming into the picture out of the blue without prior notice.... Read more
14th May 2016 (8 years ago)
N Simmister

Terrible first impressions with this company. Promise you work will be done before you enter, these are lies just to get you to sign the lease. Once you have signed will just dodge questions and say it is out of their control even though the property is fully managed by them.
When viewing the flat it had good potential but was quite dirty and walls significantly marked. We were repeatedly reassured that it would be painted and professionally cleaned before we entered, this did not happen. Seemingly the landlord did a little painting and possible ran a hoover over the place themselves but: Carpets dirty, walls marked, mould in freezer, oven very dirty, what appears to be blood on the ceiling in the bathroom, kitchen work surface damaged, lights missing etc.
We were promised that all appliances in the flat would be staying. Much to our surprise when we arrive the first day and the TV and microwave are gone. The TV was huge (definitely over 40 inch), a big plus point of the flat. At the viewing we directly asked twice if it would be staying, the answer both times was yes. On the first day we call asking what happened to them? Apparently Martin and Co. will have a word with the landlord about the TV and microwave, this will take 48 hours, we have been in the flat 5 days and no word on when they will reappear despite calling them daily. Today we were then blamed that we should have requested them when we asked for the painting and cleaning to be done. So we were supposed to be able to guess that they were going to lie to us and pre-emptively request something we had been repeatedly told would be there.
We probably should have seen the danger signs when it took them 7 goes to get the lease right with dates and prices repeatedly wrong, forcing us to move in a day late after they discovered the boiler wasn't working. In summary don't be gullible like us! If Martin and Co. tell you something will be done it won't be, you are on your own.... Read more
Tenant
19th Apr 2016 (8 years ago)
K Wu
Martin & Co Aberdeen Lettings & Estate Agents provide excellent services. The staffs always give quick response when I ask questions as a tenant. Well done! ... Read more
Tenant
16th Apr 2016 (8 years ago)
S Cockram
I would highly recommend Martin & Co, I had been trying to sell my flat with another company for over 7 months and I felt they were not very pro active. I then changed to Martin & Co and Michael was excellent and had my flat sold & completed within 3 months.
... Read more
Seller
31st Mar 2016 (8 years ago)
A Kerr
Martin & Co take advantage of landlords!!! They don't honor their quotes and charge the landlord more than they quoted you to market your property. They charge you but don't want to do any work like viewings. Very rude staff like their branch manager James and staff Evie. Don't trust their quotes or services. They verbally agree on the prices but charge you more in reality!!! ... Read more
Landlord
3rd Mar 2016 (8 years ago)
K Moffat
Very unhelpful, very landlord orientated. Martinn & CO don't really care about tenants, and are very bad at communicating between themselves. I, personally, would definitely NOT recommend Martin & co - in fact would urge you to AVOID at all costs.
Lack of inter-communication meant that we were blamed for damage that we did not make.
After we left the flat and handed the keys in we were still forced to pay rent - despite having no access to the flat and being told there was nothing we could do.
Customer service was appalling - paying such premium costs you would expect a higher standard of service.
All in all, only negative comments to make about Martin & Co, very disappointing company.... Read more
Tenant
28th Nov 2015 (9 years ago)