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Estate Agents in Aberdeen
Northwood - Aberdeen Sales

Northwood - Aberdeen Sales

157 reviews

Opens tomorrow at 9:30am

207 - 211 Rosemount Place, Aberdeen, AB25 2XS

Dedicated service from Laura, owner of Northwood, and the sales team taking you and the buyer through the sales process from start to finish No marketing fees payable upfront – our commitment to you that we have every intention of selling your home as quickly as possible We know your property and location inside out and are best placed to sell the property to a prospective buyer Established letting and estate agent in the Aberdeen and Aberdeenshire market with an excellent reputation

Opening hours

Monday 9:30am - 5:00pm
Tuesday 9:30am - 5:00pm
Wednesday 9:30am - 5:00pm
Thursday 10:30am - 5:00pm
Friday 9:30am - 4:00pm
Saturday Closed
Sunday Closed

View all details

Accreditations

Northwood - Aberdeen Sales Reviews (157)

Have you used this agent?

Anonymous Homeseller

I cannot rate the service I received from Northwood highly enough. With logistical difficulties they made the whole process as easy as possible for me. From my initial dealings with Laura on the valuation to the fantastic communication and overall dealings with Ali I cannot speak highly enough about the service I got. So much so that I wanted to thank Ali in person on my final 560 mile journey to clear the house.... Read more

11th Apr 2024 (7 days ago)

R K

I can't thank Northwood enough for their tireless services helping me manage my apartment over the years and finally selling it. Their guaranteed rent program worked great for my purposes and worked very smoothly for years without issue. Ali Clark was my contact at the agency and was always on hand responding to my emails promptly, and was absolutely tireless when it came to resolving roofing issues and building work whenever it needed to be done, I honestly don't know what I would have done without her help. I have no hesitation recommending Northwood's services.... Read more

11th Apr 2024 (7 days ago)

L leona14188@hotmail.co.uk

Recommend Ali at Northwood should you need to sell your home in future... Read more

4th Apr 2024 (14 days ago)

K Gunn

Northwood have proved themselves to be an outstanding letting agent, responding quickly to all requirements I’ve had throughout our tenancy. The maintenance system is easy to use and Scott would always follow up to check works had been carried out. I’d highly recommend Northwood to manage a property and as a letting agent. By far the best I have dealt with . Thank you Scott!... Read more

29th Mar 2024 (20 days ago)

Anonymous Homeseller

Northwood Aberdeen has been hardworking and very professional throughout the marketing/selling process. Detailed feedback has been provided after each viewing, very friendly and knowledgeable estate agent. Efforts to find a suitable buyer has been outstanding.... Read more

23rd Mar 2024 (26 days ago)

E Stewart

Myself and partner went to view property last week first time using Northwood (Definitely be the last) we arrived at the property no agent there we waiting for over 10mins when the agent did show she didn't introduce herself if it wasn't for the Northwood car that she was driving we wouldn't have known who she was,, she walked right past like we didn't existing she entered the property where there was someone coming out of the property that just viewed it without agent been presented which I thought every strange , so we followed her into the property we are there was another couple along with ourselves viewing the property as we entered she just left us to wander around the property without even saying anything about the property she had her phone in her hand all the time and that's all that she was really seemed concerned about we were asking her questions and trying to have a laugh and joke but she wasn't having any of it and then we was told that tenat of the property was in the property while we was having a look at which I felt a little bit uncomfortable I have viewed lots of properties in the past and this is never been the case, overall we felt uncomfortable and very unhelpful by this agent we will not be using Northwood in the future due to this ..... Read more

5th Mar 2024 (6 weeks ago)

J Franklin

For the majority of our tenancy, we had no issues with Northwood. The people we interacted with directly were friendly and problems were dealt with relatively quickly. The issues started at the end of our tenancy and were mostly caused by poor communication, as it seemed they just lost interest when they found out we wouldn't be staying with them. Before moving out, we made sure to clean the flat to a high standard as requested by Northwood. We returned our keys before the end of our tenancy and expected the final inspection to be carried out on the day we moved as our paperwork stated should be the case. It wasn't until after we left that we were informed that although this is what the paperwork said, it was a blanket statement and that they would not do the inspection until the final day of our tenancy which was 12 days later. During this time, there were 3 more viewings where people walked around the flat, making the floors we had cleaned dirty again. As a result, we had to pay increased cleaning fees as they refused to move the inspection due to a technicality. To their credit, the inspection was conducted on the day our tenancy should have ended. However, despite our paperwork also stating "If the tenant was unable to be present at the checkout inspection, inform them of the outcome of the inspection and any issues identified", we had to contact them 10 days later having not received any communication regarding this inspection. As a result, we ended up paying late fees on our utility bill as it took so long for them to get things sorted. The long and short of it is - Northwood functions well as a business but they only do the bare minimum and only when it benefits them. Expect to have to chase them up frequently if you want to get anything done and don't expect fast replies, if at all.... Read more

9th Jan 2024 (14 weeks ago)

I Garioch

I have worked with Northwood for over 5 years and have received a high quality service throughout that time. Scott Morrison kept us informed at all times and arranged for work to be carried out when necessary. He ensured that all documentation was updated at the correct time and let me know exactly what was required. Email communication was first class - Scott usually replied the next day and certainly within two days. Northwood gave a highly professional service and I would have no hesitation in returning to them in the future.... Read more

4th Jan 2024 (15 weeks ago)

M Media

Great service from the team at Northwood especially Ali who is an asset to the company. I’ve dealt with her before and again she was first class to deal with. Responsive and friendly from start to finish. The surprise goodie box is an extra special touch when picking up keys to our new home. Keep up the great work! Merry Christmas from Mark and Chloe... Read more

21st Dec 2023 (17 weeks ago)

T Connor

Northwood Estate Agents, (especially Ali Clark, who has gone above and beyond her role as agent) have been a God send in dealing with the sale of my deceased cousins flat in Dyce. Ali has been a true professional from the first contact. As the executors, living in England, we weren’t able to travel to Dyce as often as we would have liked but Ali kept us informed of any and all changes relevant to the sale, even going in regularly to read the utility meters and liaising with our solicitors. As Estate Agents go I couldn’t recommend them highly enough. Thank you all and especially Ali, our job is now done????... Read more

9th Dec 2023 (19 weeks ago)

P Ihaza

Very responsive and helpful. Special thanks to Julia and Nicola!... Read more

23rd Nov 2023 (21 weeks ago)

E Space2

Well detailed and comprehensive training.Masuim is a good trainer.... Read more

18th Nov 2023 (22 weeks ago)

M Henry

The staff involved was very helpful, in particular Alicja who dealt with most correspondence, very professional. Thank you to all... Read more

27th Oct 2023 (25 weeks ago)

D Edghil

I would avoid Northwood at all costs. As a landlord I am appalled at how Northwood in Aberdeen treat both landlords and tenants. I had tenants move into a flat 3 years ago who reported a issue on day one, it took Northwood 2 weeks to bring it to my attention. The same tenants brought to the attention of Northwood another issue in October last year it was brought to my attention on 23rd of January this year. Only when the tenant threatened to move out did Northwood decided to alert myself. As has always been the case once brought to my attention I rectified the issue very quickly however my tenants were left with NO hot water for 4 months through a cold Scottish winter. This is an absolute disgrace. Like indicated by some of the other reviews Northwood tend to send emails at the end of a day leaving tenants and landlords unable to do anything until the following day. This often happens on a Friday where you can’t do anything until the following Monday. Despite practically begging for a phone call if anything comes up Northwood have repeatedly opted to email at the end of a day. Having gone to the property for an annual safety check it was brought to my attention by the tenant that my flat had been flooded from the flat upstairs and have been left with water damage in the property. The tenants had contacted Northwood and had a response from Northwood but no one had ever passed the information to myself. When I asked the tenant when it had happened they showed me email correspondence between the tenant and Northwood and nearly 5 months had gone by since the incident and no one felt it important to pass on so I could put right the damage. I have now been left with no option but to pursue the complaints process, I have had to contact the property ombudsman to escalate this as Northwood Aberdeen seem incapable of doing the right thing. After having potentially the value of my property put at risk and my reputation damaged by Northwoods inadequacy they made quite frankly an insulting offer towards helping fix the issues. The 5 star reviews on here need to be investigated. There are clearly fake accounts (perhaps not all but definitely a few) propping up this score which is still not great. AVOID AVOID AVOID.... Read more

18th Oct 2023 (5 mo. ago)

MrRegmi

Tried to contact for property to view but they didn't get back to me... Read more

12th Oct 2023 (6 mo. ago)

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