everyone I’ve dealt with has been professional, helpful, friendly and knowledgeable. Would absolutely recommend.... Read more
Seller
19th Dec 2024 (7 weeks ago)
Leon
Having the house valued is never easy but when zak came round he was on time, very professional. After looking around the property Zak went into great detail on the markets performance at the current time also providing comparable house sales in the surrounding area. 10/10 from zak made me feel very at ease... Read more
Seller
13th Dec 2024 (8 weeks ago)
N Calver
Just wanted to say a big thank you to everyone at the syston branch for helping us to sell our house ???? , any questions we had were answered quickly and they were always helpful.
Thank you Zak for going above and beyond to help us with buying our next home to you was amazing throughout the whole process.
From Stefan and Nicole... Read more
Seller
3rd Oct 2024 (18 weeks ago)
Worst estate agent ever... Read more
Seller
27th Sep 2024 (19 weeks ago)
Worst estate agent in Leicester, stay away, over promise and don’t deliver anything... Read more
Seller
25th Sep 2024 (19 weeks ago)
H J
This is by far the worst estate agent in leicester, don't use them, there is no communication, dont lead by example, no call backs, no feedback from viewing, and your property wont sell, find better agents instead of using these guys, avoid at all cost... Read more
22nd Sep 2024 (20 weeks ago)
Would have liked more help with viewings... Read more
Seller
19th Sep 2024 (20 weeks ago)
A Givane
It was a pleasure to view that property from newton fallowell. Neelam was incredibly helpful, kind and on- the ball throughout the entire viewing. It was very detailed tour and assisted me through every question. Thank you, Neelam & Newton Fallowell... Read more
10th Aug 2024 (5 mo. ago)
J Weiss
I called them, but no one answered nor was I able to leave a message - glad I am not choosing them to sell my home... Read more
Seller
20th Jul 2024 (6 mo. ago)
C Jordan
Beyond useless, wouldn't even give them a 1 star.... Read more
D Whait
Zak was fantastic, made our move so pleasant. Thank you!... Read more
A Patel
Not professional in arranging viewing. When I reached there at the given time no one from estate agent turned up. Even knocked on the door the seller didn’t answer the door which is not a problem. After that I called agents and she gave me number to call then I called 3 times and no one answered. That lady called me after 25 minutes to say owners have been waiting why didn’t you turn up?? When I said I’m out of the area obviously it’s been nearly half an hour of no response from agents then she goes ohh they have been waiting so you can’t cancel and she started giving me warnings that she will let others agents know that you don’t turn up on viewings. There was no professionalism in her mannerisms.... Read more
22nd Jun 2024 (7 mo. ago)
They were a lovely team, would say that what they valued property at was a lot higher than what we got, and had to reduce by a large sum when wanting to reduce price however would recommend... Read more
Seller
20th Jun 2024 (7 mo. ago)
All good but had to request some feedback on visits. Otherwise pretty good.... Read more
Seller
28th Mar 2024 (10 mo. ago)
S Sanches
very good, and very professional... Read more
9th Mar 2024 (10 mo. ago)
J Walsh
Booked an appointment to view a property, drove an hour on a Saturday morning to the viewing and nobody turned up. Contacted the agents to be told the house isn’t for sale, nobody attempted to contact us regarding the appointment and the property is still available on Rightmove. Awful experience, really poor customer care.... Read more
3rd Feb 2024 (1 year ago)
B Camera
Sold our house in quick time during a tough climate and at a good price. Very happy with the service from start to finish.... Read more
Seller
23rd Jan 2024 (1 year ago)
Awful experience with Newton Fallowell Syston. Zero customer service, zero communication, sent viewers who hadn’t even got their own house on the market, staff didn’t know anything about me or my property and phones regularly not answered. A truly terrible agent.... Read more
Seller
30th Oct 2023 (1 year ago)
D xx
Purchased a house and very happy with service. Always got back to me when I called etc. was a very smooth process.... Read more
Buyer
28th Oct 2023 (1 year ago)
N Klenk
From meeting Zak at the valuation to him handing the keys to me on moving day, I couldn’t of asked for a more personal service. Newton Fallowell were nothing but amazing!! Being local really helped as it wasn’t the easiest sale, but they helped me through it every step of the way . We achieved a sale in less the two weeks and sold for above asking price! Even when the property was down valued, they managed to renegotiate me the best price. The best Estate Agents I have dealt with - Thank you ??????????... Read more
Seller
29th Sep 2023 (1 year ago)
Great photograph and marketing brochure. Disappointed with communication. Left messages on numerous occasions and didn’t get call back.... Read more
Seller
11th Sep 2023 (1 year ago)
Excellent service sold my house within 6 weeks. Always on point and very helpful special thanks to Neelam and isobel... Read more
Seller
8th Sep 2023 (1 year ago)
P kirsop
House was sold in one 'open house' viewing (which NF recommended for me in my situation) and got a good few bids...much easier than having multiple viewings.
Cheryl Keeble, the Sales Progressor was supportive, a great communicator and a huge support to me in what has been a very stressful time. I was never made to feel like a nuisance which, these days, is great customer service. Would highly recommend.... Read more
Seller
4th Sep 2023 (1 year ago)
J Sahota
If I could put a rating it would be a 0, absolutely rubbish. Rang 3 times and left a message for agents to call back to arrange a viewing on a property. Rang 4th time and now property sold. Will never use the agents for any future buying/selling.... Read more
3rd Aug 2023 (1 year ago)
D Chauhan
Excellent service and very polite and helpful.... Read more
7th Jul 2023 (1 year ago)
F Parsad
One of the worst when it comes to customer service. They never return your call. I bought a house sold by them & when I raised an enquiry in March, the guy I spoke to said I am a part owner & I will definetly sort it out within 2 weeks. It is literally over 3 months now. No calls.... Read more
Buyer
7th Jul 2023 (1 year ago)
J Singh
Awful service when buying a house, never again... Read more
Buyer
15th Jun 2023 (1 year ago)
G Barrett
Excellent service from Louise and all the team at the Syston branch on my recent house sale. Super helpful throughout the whole process and made what is usually a stressful event a very smooth and relatively stress free experience! No hesitation in recommending.... Read more
Seller
13th Jun 2023 (1 year ago)
S Elliott
Absolutely fantastic experience dealing with Cheryl she was really helpful throughout the whole chain and I don’t think we would be moving as quick as we are had it not been for her help and expertise, she was on hand every step of the way and made something that was so stressful so much easier I honestly cannot thank her enough for all her help and patience, she has really gone above and beyond, I couldn’t of asked for more... Read more
8th Jun 2023 (1 year ago)
H Bibby
As a buyer we haven’t had a great experience using the Newton Fallowell branch in Syston, when putting an offer in on a property and getting updates you want an estate agent that is quick to respond and easy to get in touch with, we haven’t had phone calls answered all day and not even had any acknowledgement of the house we where trying to purchase being taken off the market having made 2 offers. Would not use again.... Read more
Buyer
19th Apr 2023 (1 year ago)
C Staniforth
We were doubtful when Zac promised a quick sale but he delivered and we completed within 10 weeks of getting the house on the market. Can’t recommend the team enough for their professionalism, market awareness and being so competent and pleasant to deal with. Make these guys your first port of call if you are serious about selling!... Read more
Seller
7th Mar 2023 (1 year ago)
Z Noble
Wouldn’t pick anyone else, caring helpful and went out of their way even in times of doubt from start to finish extremely impressed. Few hiccups along the way but staff always kept us informed and advised with best advice throughout a stressful time. Thankyou all ????... Read more
24th Jan 2023 (2 years ago)
A Hall
From start to finish Newton Fallowell really surpassed expectations.
Zak valued our property, put on the market and sold for us within 48 hours, which allowed us to purchase our perfect home.
Nothing was too much trouble to ensure the process was as smooth as possible.
Absolute top quality service from all the team at Newton Fallowell - thank you!... Read more
Seller
8th Nov 2022 (2 years ago)
E Kirk
Enormous thanks to everyone in and out of the Syston office who assisted with our house sale - an amazing result and, after so long waiting, a sudden flurry this week and it’s gone!!
You’re a great team, totally recommended.... Read more
Seller
28th Oct 2022 (2 years ago)
H Pett
Newton Fallowell estate agents staff provided me with excellent service, very polite and very professional and would advise others to use and I will definitely will.... Read more
14th Sep 2022 (2 years ago)
L Beange
From the sale to completion Zack and his team were brilliant with us on our first house purchase! Would highly recommend... Read more
Buyer
5th Sep 2022 (2 years ago)
B Beange
Zack and the team were fantastic ???????? Would highly recommend... Read more
2nd Sep 2022 (2 years ago)
J Kalsi
Fantastic service! The office kept us informed all the way through the process. They were always there if we had any questions. Can't recommend this office enough!... Read more
21st Jul 2022 (2 years ago)
S Hubber
Fantastic service. Louise and Tom kept us throughly informed throughout and couldn’t have made the process any more stress-free. Highly recommend using Newton Fallowell Syston to all. Thank you to the whole team.... Read more
20th Jul 2022 (2 years ago)
L Whitehead
People there are very friendly. Service has been good. Unfortunately not sold my property yet.... Read more
23rd Jun 2022 (2 years ago)
L Hills
Would like to thank Zak and his team for the successful sale of our house. Everyone was so helpful and kept us updated throughout. Our purchase was a breeze as thankfully we purchased from Newton Fallowell. Thank you to everyone at Newton Fallowell syston. 5*... Read more
Seller
28th Nov 2021 (3 years ago)
M Harper
We sold our house in syston using Newton fallowell. They were very professional, we sold our house ???? 4 days after going to market.the staff are very friendly & helpful keeping us updated & giving us good advice. We would recommend using Newton fallowell for anyone buying or selling property.... Read more
Seller
6th Nov 2021 (3 years ago)
W Worth
We cannot recommend Newton Fallowell enough. The team were brilliant and dealt with both the sale of our property and the purchase of our new one. They kept us up to date and we would highly recommended them. Also, we would like to say a special thank you to Ashley the in house mortgage advisor who went above and beyond.... Read more
Seller
18th Aug 2021 (3 years ago)
M AR
Louise Smith was very helpful throughout the process, as a first time buyer her prompt reply to all our queries helped us getting our dream home.
I will definitely recommend Newton Fallowells- Syston to all my friends who are willing to buy as they make the process a lot more easier... Read more
Buyer
3rd Aug 2021 (3 years ago)
S McCarthy
Louise always made herself available for assistance on both my sale and purchase throughout challenging circumstances. Prompt at returning calls and giving clear information when requested. Zak and Tom also very helpful at various stages of the process.... Read more
Seller
29th Jul 2021 (3 years ago)
A Patel
After having no luck selling my property with an online estate agents. I was getting down hearted. I was so glad I responded to the promotional letter sent to me by the syston branch of Newton fallowell. The service from start to finish was 1st class. Tom's photos was absolutely amazing. Louise and Kay's service was brilliant. Not only did they give brilliant service. They were kind and caring with it. I've made some friend's ????. Tom, Louise and Kay are an asset to your company. I highly recommend Newton fallowell Syston. The Number 1 agents to go too for selling your house. Thanks helping me move . Amisha Patel ????????????????????... Read more
Seller
18th Jul 2021 (3 years ago)
G Piggin
Very good nice people everything you would expect, sense humour,speak too you not down at you.... Read more
11th May 2021 (3 years ago)
S Vaughan
Newton & Fallowell were brilliant, especially Louise who was always very friendly and kept in touch with us and chased the appropriate parties, it was a pleasure to deal with them.... Read more
25th Feb 2021 (3 years ago)
C Anderson
The staff at Newton Fallowell in Newark were just amazing from beginning to end. Always on the end of the phone, always helpful and always did what they said they’d do. Brilliant service from everyone we had contact with. We wouldn’t hesitate to use them again.... Read more
17th Feb 2021 (3 years ago)
R coles
Newton Fallowell of Syston sold my house within 2 weeks. Professional approach from start to finish.... Read more
Seller
11th Nov 2019 (5 years ago)
L MCENEANEY

We had three valuations on our house before deciding to go with Newton Fallowell. Although NF's rates were higher (by several hundred £s), their valuation of our house was also considerably higher than another agent's (by £35,000!) so we assumed the true value would fall somewhere between the 2 valuations. We spoke to Matt at NF who agreed to a slightly lower fixed charge rather than a percentage of the sale price so we knew exactly what the cost would be before signing up with them. NF's valuation figure turned out to be accurate as we were offered the full asking price be our purchaser. It is quite worrying that, had we chosen another agent, we could easily have lost out on £35,000.
Matt took the photos of our house and we were given the opportunity to accept or reject each one before they were posted on the website. The details were presented professionally online and we asked for and were given coloured handouts of our house to give to prospective buyers.
It was just over 12 weeks from putting our house on the market to receiving the offer we accepted and during that time we had about 5 or 6 viewings. There were patches where we became uncomfortable because we didn't have viewings for a few weeks but we were assured by Pam who mainly dealt with our sale that this was not unusual.
From receiving the offer on our house to moving to our new home took just over 10 weeks and Pam kept us informed of the progress during this time and, as we used their recommended solicitors, communication was easy.... Read more
Seller
8th Nov 2019 (5 years ago)
A Harley
Managed my house sale very proffesionally
Can’t fault them... Read more
Seller
16th Jan 2019 (6 years ago)
D Vaghela
Lovely bunch of people, always willing to do the extra mile to get your dream home. Love the fact they did all the chasing for me.... Read more
21st Sep 2018 (6 years ago)
A Osborn
We lost our first buyer and a second was found very quickly. Kept us up to date with our buyer. Generally excellent service... Read more
Seller
20th Sep 2018 (6 years ago)
J Guiney
I am so glad i picked Newton Fallowell to sell our house! As it happened we brough through NF as well! All the staff from Steves valuation to Alesia and Pams help though out our sale and purchase was amazing! They went above and beyond to help us get our dream home! We had to sell 3 times due to buyers dropping out and during this stressful time we were given fantastic advice and service! I would highly recommend using Newton Fallowell! I can't praise you all enough! Thank you! ????Jo Guiney... Read more
Seller
19th Jan 2018 (7 years ago)
L Litchfield
After a very slow start and some mix up with the different apartments for sale in the same complex we eventually got there and the flat then took 7 months to get an offer.... Read more
Buyer
23rd Oct 2017 (7 years ago)
D Gibson
Over the years I have dealt with numerous estate agents. Pam Ellis at Syston's Newton Fallowell is unique. While efficient and very business like she really makes you feel as if you are working with one of your best friends. Nothing is too much trouble or effort. All the staff are a pleasure to deal with but I have to single out Pam as special. Thank you Pam.... Read more
18th Apr 2017 (7 years ago)
S mcshane
We have recently completed using Newton Fallowell Syston, Aleysha was our main point of contact and was very helpful and polite, everything was made simple and we knew what was going on at all times... Read more
14th Apr 2017 (7 years ago)