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- Newton Fallowell - Coalville Sales
Newton Fallowell - Coalville Sales
Opens tomorrow at 9:00am
1 Belvoir Road, Coalville, LE67 3PD
Newton Fallowell Coalville Sales are an estate agent in Coalville. They mainly list properties in LE67, LE6 and LE12. Over the last 6 months, they've listed 98 properties, with 54 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla, Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:30am - 3:30pm
- Sunday Closed
View all details
Newton Fallowell - Coalville Sales Reviews (51)
Have you used this agent?
73%
10%
10%
2%
6%
All (51)
Seller (19)
Buyer (8)
Landlord (0)
Tenant (0)
General (24)
M M
Newton Fallowell Coalville, expertly led by Charlotte, quickly found me a buyer, Charlotte stayed involved, keeping me updated and "encouraging" the buyers side to keep on schedule. All in all a superb experience and I would have no hesitation in recommending them to others.
Seller
16th Dec 2024 (29 days ago)
L Hewitt
I had another excellent experience with the Coalville team. Everyone was so supportive throughout the process and I look forward to potentially buying with them again.
19th Nov 2024 (8 weeks ago)
S Trussler
I had a great experience with Newton Fallowell, Coalville. I was given great support, advice and assistance throughout the sales/ purchase experience. I wouldn't hesitate to recommend!
19th Nov 2024 (8 weeks ago)
C suryawala
I am dissatisfied with the service provided. There have been numerous issues and no after-sales service. Upon handing over the keys, there was no demonstration of where the house keys are located or who the utility providers are.
14th Nov 2024 (9 weeks ago)
D Bland
We initially contracted with Newton Fallowell Coalville based on Simon’s knowledge of the area and his approach to helping us sell our home.
The photos were completed in a timely fashion and the property sold quickly. I am afraid this is where the positive experience largely ends with the team at Newton Fallowell Coalville.
We were initially left weeks without any update until I started to ask about progress. I was informed by the branch manager Charlotte at this point that they were not contracted to sales progress but would provide updates. One of the first updates informed me that they did not know where things were and included a sad face emoji. I considered this quite unprofessional and understandably a bit frustrating.
They often did not have updates and I was informing them of where we were with the sale. We purchased via Newton Fallowell Ashby and as a buyer we had regular updates from Rebecca, however this branch is not under Simon’s ownership.
Tracy then contacted me with potential completion dates when the chain was not ready for a further month.
The lack of communication exacerbated an already stressful situation and as a result I spent much of my time chasing to understand where we were in the process.
This was frustrating given the fee that was agreed with Newton Fallowell. We didn’t feel we had value from the service that we paid for.
Just prior to completion we were supported by Ashley who did follow up on several things within the chain really proactively but sadly this was not our experience with the wider team there during the proceeding 3.5 months or so. It is based on his support that we have given 2 stars instead of one.
I attempted to give Simon some feedback on our experience and it largely fell on deaf ears. When he wasn’t talking over me he implied that we were being difficult vendors and that the emails and notes registered on their system suggested they had done a good job for us so we would have to agree to disagree. I explained repeatedly that I had taken time to ask for them and that we did not feel that we had received a like for like service with proper estate agencies. He was unwilling to take onboard any of our feedback and did not offer so much as an apology for the poor service or lack of communication that we felt we had received. He continued to justify this using the fact that there were notes on the system. I at no point claimed that we have received no communication but that it had always been prompted and chased by myself and we would have expected more proactivity based on what they charged us, and the service we have received from other estate agents previously. Furthermore, I was consistently patronised by the Simon who explained that they were not solicitors, something which I was already aware of.
The only thing they did with any speed unprompted by myself was to send their invoice for payment and so we assume that they value their fees a great deal more than customer experience. It is a shame that Simon felt unable to take on board any of our feedback.
We believe we could have spent the fee with another agent with proper in house progression, or used a marketing agency such as purple bricks. This would have either reduced the cost or at the very least alleviated some of the stress caused by the lack of support offered by the Coalville branch.
Had we have known that the fee covered marketing only at the outset we would not have trusted Newton Fallowell with the sale of our property and would not recommend them to others based on our recent experience.
7th Nov 2024 (10 weeks ago)
D Mixture
Great team of staff, really looked after us when we were selling our property. Very approachable and good levels of contact from Tracy. Would highly recommend. Also they have excellent knowledge of the local market.
Seller
8th Aug 2024 (23 weeks ago)
Anonymous Homeseller
The local branch director was remote and almost impossible to contact. The sales girls were hopeless. For example, they got the name of one prospective byer wrong three times in emails, they arranged unaccompanied viewings without consulting us despite being told to email rather than phone for early morning rather than afternoon as specified by us and without checking the potential byers actual ability to make the purchase. When we had had enough of this pantomime I finally managed to speak to the director, although I had specified the communication should be by email, and reiterated our concerns with their service thus far to which he responded: "What do you want me to do" so I told him in no uncertain terms what I would like him to do.
Seller
12th Mar 2024 (10 mo. ago)
S Hanson
Excellent service. Kept me well informed throughout the sale process.
Seller
17th Jan 2024 (11 mo. ago)
S Burton
From the first viewing to the completion we can only say thank you for your help in what could have been a lot more stressful ????
9th Aug 2023 (1 year ago)
Anonymous Homeseller
Excellent service overall. Beth who dealt with our sale was outstanding.
Seller
14th May 2023 (1 year ago)
Sam
Beth from Newton Fallowell has been fantastic from start to finish. She has made the process of buying a house easy. She would be chasing solicitors for me, speeding things up and keeping up to date with the case at all times. Couldn't have asked for a better estate agent. There was a slight problem with a second viewing (from a different staff member) and she covered and sorted it immediately. It has only taken 6 weeks from offer accepted to completion and Beth has definitely been one of the reasons everything went through so quickly. Thanks for everything Beth!
Buyer
14th Mar 2023 (1 year ago)
M Siddiqui
Everyone at Newton Fallowell has been incredibly helpful throughout our home buying process ,especially Samira. She chased the other party and kept us informed all the time.
Highy recommended!
Buyer
3rd Feb 2023 (1 year ago)
A butler
Fantastic service from valuation through to completion.
Would highly recommend and I will definitely use for agin.
Seller
24th Jan 2023 (1 year ago)
D Limb
Beth was very helpful in keeping everyone informed throughout our stressful moving process and with the aftercare of liaising with the previous owners on various occasions. 100% Recommend Newton Fallowell.
Buyer
20th Jan 2023 (1 year ago)
D Johnson
Called the office about listing my house with them, Could not get them to discuss selling fees. they will only discuss them after the valuation. What happened to transparency?
The fee should be the first thing we discuss.
Really disappointing.
Seller
20th Jan 2023 (1 year ago)
L Dergham
Excellent, efficient service!
From the time our offer was accepted to completion .
Everything was done with ease and there was communication with Beth throughout the whole process.
Thank you Newton Fallowell ( Beth for the brillant job you done) :)!
Buyer
13th Nov 2022 (2 years ago)
G Williams
Quite good
31st Oct 2022 (2 years ago)
N Murphy
Newton Fallowell were terrific from start to finish during a long sale. Beth in particular was very supportive and efficient.
Seller
24th Oct 2022 (2 years ago)
K Parrott
Good communication. Helpful and friendly staff. Would recommend.
12th Oct 2022 (2 years ago)
S Potter
Very professional service - delighted with the assistance provided
31st Aug 2022 (2 years ago)
Anonymous Homeseller
Really helpful valuer and sales staff in the office. We are only 'sold subject to contract'.
Seller
15th Jul 2022 (2 years ago)
L Will
We accepted an offer above asking price with our sale through Newton Fallowell. The team were great with dealing with the sale and the solicitors. I think it’s always worth going with a large company as, although they may not always be the cheapest, they deal with everything to a very high professional standard. Thanks to all the team at Coalville.
7th Jul 2022 (2 years ago)
G Furniss
Excellent service and staff are always very helpful
11th May 2022 (2 years ago)
S Hancock
Great experience. No question too silly and no problem too big. Everything handled professionally and expertly. Can not recommend enough.
10th May 2022 (2 years ago)
A Goodger
The service was ok I think the lack of communication is the biggest problem especially whilst selling the house.
Seller
2nd Apr 2022 (2 years ago)
M Holmes
Excellent and professional service from friendly staff at the Coalville branch. Highly recommended!
4th Feb 2022 (2 years ago)
J Gokani
We purchased our first home through Newton Fallowell and found them to be very helpful. Lorna, Tracey and the team at the Coalville branch where always quick to respond and happy to help which made the process easy for us.
Buyer
11th Nov 2021 (3 years ago)
Anonymous Homeseller
Close to 5 stars on everything. NF achieved more than the asking price. The Coalville Branch Manager's (Matt) valuation turned out to be a fairly accurate valuation and prediction of what it finally achieved. NF kept in contact with all viewings (numerous) and offers (Numerous). Kept us informed of progress as the sale progressed.
Fee's were not cheap, but I suppose made up for it with achieving that bit more.
Seller
26th Sep 2021 (3 years ago)
I Broster
From valuation to the completed sale we were kept up to date on a regular basis. Achieved a better price than advertised as predicted by the agent. Not the cheapest, but that was overcome by achieving more than the asking price.
Seller
22nd Sep 2021 (3 years ago)
C watkins
The whole team at the Coalville base made selling my late mother’s property so much easier during a very stressful time i cannot thank them all enough and i highly recommend using this company
Seller
25th Aug 2021 (3 years ago)
K GEMMELL
A very professional team at Coalville and great service.
12th Mar 2021 (3 years ago)
L Hill
What a fantastic team at Newton Fallowell in Coalville. Professional, friendly, helpful, polite and responsive. They will go the extra mile to help. Thankyou so much to the whole team especially Charlotte who we dealt with the most who listened to our needs and acted accordingly a real gem.
16th Jan 2021 (3 years ago)
J Brown
Very helpful listened to our needs and acted accordingly thankyou
10th Jan 2021 (4 years ago)
J O'Callaghan
Great estate agency to use.
25th Sep 2020 (4 years ago)
Sam
Very helpful
16th Mar 2020 (4 years ago)
S Burgess
Liked
20th Feb 2020 (4 years ago)
J D
Newton Fallowell at Coalville were so helpful, friendly and couldn't do enough to make sure the house sale went smoothly.
They were quick to get viewings for us and we were very happy with the photos and value.
They went beyond what they needed to for us.
Seller
5th Sep 2019 (5 years ago)
J Sellars
Having recently sold our house through the Coalville branch of Newton Fallowell, we wish to give a huge thank you to Lauren, Alex and Julie for all their efforts in ensuring a satisfactory completion of the sale. Not always plain sailing, but they kept on top of the situation and kept us informed of progress. Thank you.
Seller
4th Jul 2019 (5 years ago)
P peculiar
The whole team helped us and kept us informed throughout. This team is really willing to go the extra mile to help.
12th Jun 2019 (5 years ago)
M Rybak
All good, nice Customer Service
Just one think that maybe is worth to look into - after putting an offer i had only 30 mins too view the house (on 1 viewing). I was not given a possibility to have an hour. Would be usefull to have more time.
All the rest perfert.
Regards
Marta
8th May 2019 (5 years ago)
A Saxby
I would thoroughly recommend the Coalville branch of Newton Fallowell. Our sale hit a number of problems because of the first time buyers in the chain. This was no fault of Newton Fallowell. Throughout the time of the sale, FN were extremely helpful and continually kept us informed. Alex was a star, always letting us know what was happening and chasing the other estate agent, who was extreme poor - don’t get me started on Aston & Co!!
Seller
9th Feb 2019 (5 years ago)
L Johnson
Janine was really helpful and supportive during a stressful first ever move. Wouldn't have been able to do it without her constant support.
22nd Jan 2019 (5 years ago)
L Glover
From the first visit and valuation to the magic phone call that's says the keys are being handed over the service is first class. The communication and experience proves invaluable during this stressful transaction. Would definitely recommend, all the staff are polite, professional and friendly.
Seller
31st Dec 2018 (6 years ago)
C Hill
Professional, knowledgeable, friendly and efficient from start to finish.
Worth every penny of their fee as they made the process as stressless as possible.
I would thoroughly recommend them.
2nd Dec 2018 (6 years ago)
D Wolstencroft
Simon and the team were 1st rate in assisting us in our recent property purchase keeping us informed and up to date. We would recommend them and thank them for all their help.
Buyer
16th May 2018 (6 years ago)
A Sayers
Good service
4th May 2018 (6 years ago)
J Moore
As a purchaser I found the sales person quite unhelpful - I realise I'm not her client - but felt she needed to understand that a courteous approach would help the process. I also found another sales team member to be rather lacking in knowledge - though very courteous
Buyer
10th Jan 2018 (7 years ago)
C Wade
Lauren at the Coalville branch was particularly helpful. She had a way of making the process simple and easy to understand. She got the job done quickly and effeciently.
27th Dec 2017 (7 years ago)
C Trzcinski
The team at Newton Fallowell in Coalville were really supportive, friendly and helpful and worked hard to ensure my sale progressed despite various tribulations outside of our control.
Seller
6th Nov 2017 (7 years ago)
M Denham
Thanks for all your work. 2nd sale with Newton Fallowell and would happily reccomend them! Professional and proactive!
Seller
3rd Nov 2017 (7 years ago)
T Collins
A big thank you to the staff at Newton Fallowell for their successful negotiations on our behalf in purchasing a house on Sandringham Rd. They were very helpful at every stage of the process, and it was a delight to pick up the keys to our new property.
Buyer
18th Mar 2017 (7 years ago)
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