Anonymous Homeseller
A small admin error on one of the bookings which I picked up on, also felt house was undervalued and pushed for it to be advertised at a higher price which we sold at. Some communication was then done between myself and the buyer which was ok but when you are paying an estate agent fee seems like you're doing it yourself at times. Quality of interactions with estate agents was good... Read more
Seller
25th Jul 2024 (6 mo. ago)
W Gemmell
Excellent service from the Newton Fallowell Rothley the branch
staff kept us updated on the progress throughout after we had issues with the 1st buyer they quickly relisted the property and it sold a 2nd time without an issue.
Would definitely recommend... Read more
Seller
13th Jan 2024 (1 year ago)
Lottie
Terrible experience viewing two houses. The estate agent (I can't remember her name) looked bored and unenthusiastic when showing us round - definitely not great at the art of selling! The first house, as often the case, had been made to look lighter and bigger in the photos - on viewing it was much smaller and darker.
The second house was absolutely horrendous. It's listed as a 'premium' property. However, what Newton Fallowell fail to mention is that this house needs a complete renovation - a major point to be noted in the listing I would have thought. The kitchen is partially complete, but the rest of the house is in need of some major work to make it liveable in. If a project is what you are after, then this house would be great, so why not make that clear in the listing, rather than completely wasting people's time by not mentioning this?... Read more
9th Nov 2023 (1 year ago)
C Huxley
Really glad I chose Newton Fallowell to sell my late Dad’s house. They were the only Estate Agents that didn’t chase me once they had done the valuation which I appreciated. I dealt with Paula and Tracy in the office, who were both great. As I don’t live in the area, they showed potential buyers round on my behalf and respected my Dad’s property. Wouldn’t hesitate to recommend Newton Fallowell.... Read more
Seller
12th Sep 2023 (1 year ago)
G S
Our recent purchase was a bit of a saga. Tracey and Paula at Rothley office were great. Always friendly as well as professional, always patient with my anxious phone calls, ready to share the roller coaster of the process and the excitement of completion. The property needs quite a bit of loving renovation so I’m guessing I’ll take them up on their invite to pop in now and again with the updates!... Read more
Buyer
28th Mar 2023 (1 year ago)
M Crampton
Professional yet approachable and great to have a local contact who are easy to access. The Newton Fallowell team have been a great support throughout the whole sales process..Would recommend.... Read more
Seller
20th Mar 2023 (1 year ago)
L R
I chose Netwon Fallowell (Rothley) to market my Late mothers property as I had noted they had recently sold properties in the village and presumed they would have an excellent knowledge of the value and possibly a data base of potential buyers looking for properties in the area, plus they had excellent reviews.
The team of Paula, Tracy and Matt did an excellent job, from the valuation through to the completion. The property sold within three days of it going on the market at just over the top end of the valuation. The ladies were always on hand to answer any queries either via phone or email always with kindness, which was so reassuring in what was at times an emotional journey for myself.
I would not hesitate in returning to use their services in the future.
Thanks to all the team :)... Read more
Seller
3rd Feb 2023 (2 years ago)
P Lewis
Newton Fallowell chosen over internet based agent and glad I made that decision. From the start of the process to finish the service was first class. Everything done to instructions and nothing too much trouble, Matthew who did the initial visit and Tracey and Paula in the Rothley office know the meaning of customer service.
Thanks to all... Read more
Seller
21st Dec 2022 (2 years ago)
L Hosker
In one word.. FANTASTIC. All the staff were so friendly and helpful. Paula and Tracey went above and beyond via email responding to my many many emails straight away and chasing up the solicitor for me on many occasions. If it wasn't for them we would have had 0 idea what was happening and what to do. We are forever grateful to you all for helping us at such a stressful and big moment whilst we had a toddler and baby to sort too!
Highly recommend!!... Read more
11th Nov 2022 (2 years ago)
M Riozzi
Great Estate Agent. Always keep you fully informed. Always chase up leads and quick to respond to any questions. I was very pleased with their service... Read more
10th Nov 2022 (2 years ago)
wiggle
The Rothley staff were so lovely to deal with and made the process of selling my late mother's house much easier than it might have been. They gave excellent advice and we achieved a sale very quickly in a funny post covid market.... Read more
Seller
1st Nov 2022 (2 years ago)
Terrible service - seemed unable to get information about people in what turned out to be a chain!! Very bad experience.... Read more
Seller
3rd Sep 2022 (2 years ago)
L Beal
We would like to say how professional and compassionate the team at Newton Fallowell Rothley are, especially through our bumpy house chain process. Special thanks to Paula and Tracey who were always willing to listen, and chase, and give information when needed leading to us eventually getting our dream home.... Read more
Buyer
28th Aug 2022 (2 years ago)
P harrison
Sold my house and moved to another one with Newton fallowell. Great service, we were first to know about new houses as I had sold mine through them. Matt was very helpful and the ladies in the office were great at keeping me updated. Thank you... Read more
Seller
19th Aug 2022 (2 years ago)
J Reed
Fantastic work by the team throughout the process. Really grateful for all the hard work. Sold our house in a day too, very impressive.... Read more
Seller
19th Aug 2022 (2 years ago)
A bamford
Why use anyone else when there's this lovely group of professionals at Newton Fallowell in Rothley. Brilliant service and communication from start to finish. A credit to you all and thank you ????????... Read more
4th Aug 2022 (2 years ago)
P Bowerman
A brilliant experience from start to finish. The team at Rothley have been totally efficient; professional and friendly throughout. Nothing has been too much trouble. I would without question recommend using Newton Fallowell to sell your property.... Read more
11th Jul 2022 (2 years ago)
Very pleased with the friendly service nothing to much trouble. Anyone selling there property would highly recommend ... Read more
Seller
5th Apr 2022 (2 years ago)
R Jackson
Remi and his team have always provided an excellent service. There are always there when I need them.... Read more
4th Aug 2021 (3 years ago)
C Hogg
I’d give 4/5 stars for the actual selling of our house but knocking stars off for unfortunately choosing the “Newton Fallowell in-house conveyancers”, which turned out to be the utterly shambolic EHL Conveyancing - of which NF had zero influence on and actually booted from their panel because they were so poor. This resulted in a very stressful 7 month moving process.
Matt did a great job of the photos and marketing the house. Paula was persistent with chasing up the ever elusive conveyancers. I would recommend Newton Fallowell to sell your house, but please research and use a local solicitor/conveyancer of your own choice.... Read more
Seller
9th Jul 2021 (3 years ago)
M Hendy
Very friendly and understanding, also very knowledgable.... Read more
24th Apr 2021 (3 years ago)
T Roalfe
Highly recommend Newton Fallowell - The team have done a fantastic professional job with the sale of our property. Communication has been brilliant and they've been extremely efficient. Very friendly to deal with! Thanks all.... Read more
Seller
21st Apr 2021 (3 years ago)
J Banks
My selling journey during COVID lockdown was not easy but this had nothing to do with my agent!
It was a slow process with many hurdles along the way but one one constant was the agent. Paula and the team remained calm whenever I got nervous and were always on hand to help with the process.
The photographs they took were superb showing my properties best side and I had offers within the first week of viewing.
I would not hesitate to use Newton Fallowell at Rothley in the future. A lovely team of professionals.... Read more
Seller
15th Mar 2021 (3 years ago)
L Croucher

We have recently brought our house through Paula at Newton Fallowell, Rothley, quite honestly, we wouldn’t have completed the purchase without her continued support and professional guidance. We purchased the property at a difficult time for all in the middle of the pandemic, the vendor faced some challenges that meant that their involvement in the sale was limited and therefore Paula had to pick up the mantle and deal with my questions and enquiries along the way. Paula did this with integrity and understanding. At all times throughout the process we felt informed of actions taken and where we were in the process all in COVID-19 safe conditions. Once we agreed the sale subject to contract the support really kicked in! The purchase was secured within 2 weeks, however the trial and tribulations of the selling and buying during a pandemic were way over and above what we expected. We had ongoing issues with our buyers buyers mortgage and other concerns, even though this wasn’t in anyway part of the service required from Newton Fallowell, Paula was always on hand to answer questions, chase information and provide updates to try and put our minds at ease. I can honestly say that in the week leading up to the exchange and completion I had pretty much lost all hope of the sale going through but Paula kept the vendor updated and remained confident that it would come good. This was a solicitors matter not an estate agents issue but Paula was brilliant throughout going above and beyond to ensure that we have now completed our move to our new home made possible by Paula and Newton Fallowell. If (and we wont be for many many years) we were to move again I wouldn’t hesitate to use Newton Fallowell again and would highly recommend them to others looking to sell or buy property.
Thank you for all of your help and support Lee, Lucy, Freddie and Vinnie... Read more
Buyer
2nd Mar 2021 (3 years ago)
J Poate
We would like to thank the team at Newton Fallowell's Rothley office for all their help with our house sale and purchase. They have been professional, friendly and helpful at all times.... Read more
Seller
25th Feb 2021 (3 years ago)
G Braime
Excellent advice and professionalism when looking into buying a property.... Read more
Buyer
17th Feb 2021 (3 years ago)
S D
Newton Fallowell, Rothley; were fantastic throughout our sale and purchase. They always answered our calls and emails and we can't thank them enough. Thoroughly professional and transparent service from beginning to end. Highly recommended.... Read more
Seller
17th Feb 2021 (3 years ago)
A Wood
Very prompt service provided regarding the valuation of my property.... Read more
Seller
17th Feb 2021 (3 years ago)
T noon
We brought our home from Newton Fallowell so supportive excellent service, if/when we move again will definitely use them, highly recommend lovely staff polite and helpful go above and beyond... Read more
Buyer
17th Feb 2021 (3 years ago)
G Richardson
Extremely unprofessional service by Newton Fallowell and especially the manager Matt who is not in control of his own office. Placed an offer on a house for it to be accepted by the vendor and we received an official acceptance letter shortly after. 4 days after this period another member of the Newton Fallowell team had taken other offers on the property which has now beaten my price. On speaking to Matt who is the manager was not aware of his own collegues doing this. I did not realise that they were running as an auction house and not an agent. Accepted should mean accepted (as long as paperwork is in order). Terrible etiquette of this company and I would strongly recommend anyone in the village of rothley or surrounding areas not to use them.... Read more
Buyer
1st Sep 2020 (4 years ago)
M Masters
Can't praise Matt, Helen and Paula at Rothley enough, they have been so helpful, friendly and professional. We would recommend them to anyone.... Read more
9th Mar 2020 (4 years ago)
D Williams
We were extremely pleased with the service we received, from a Helen,Paula and Matt. They were always very friendly and efficient and nothing was too much trouble for them... Read more
30th Oct 2019 (5 years ago)
I Zedda
Purchasing a house is always a stressful process, but our estate agent Helen S. was fantastic.
She went out of her way to help us and did a better job than both solicitors!... Read more
Buyer
3rd Oct 2019 (5 years ago)
S Rixon-Fox
Fantastic service by all the team in Rothley, would highly recommend using. They made some tricky elements within our house move a lot smoother and wouldn't have been able to do this using an online estate agent.... Read more
Seller
20th Aug 2019 (5 years ago)
W olphert
The team at Rothley are friendly and helpful and kept us well informed about viewings, feedback and the progress of our sale and purchase.... Read more
Seller
15th Aug 2019 (5 years ago)
E Allen
Fantastic experience with Newton Fallowell. Professional and friendly - really recommend them to anyone selling their property .... Read more
Seller
28th Dec 2018 (6 years ago)
Amazing team who were there for us from start to finish of us selling and buying our property, couldn’t have asked for anymore.... Read more
Seller
7th Nov 2018 (6 years ago)
C Hunt
Very good experience of selling our house with Newton Fallowell Rothley! Lots of advice and support from Paula- thanks so much! Would happily recommend... Read more
Seller
23rd May 2018 (6 years ago)
E Sefton
Fantastic personal and detailed service - highly recommended... Read more
12th Apr 2018 (6 years ago)
A Pinfold
Having lived in the area for many years we decided to market our house with Newton Fallowell in Rothley.
Helen, Paula and Victoria were exceptional with their regular updates and and their proactive work approach.
We sold within about 3 weeks with 3 offers at the full asking price. They obtained a far higher price than we expected and somewhat more than other agents were suggesting which basically covered the whole of our moving costs including the agents fees. We would highly recommend them if you were considering selling your house.... Read more
Seller
10th Dec 2017 (7 years ago)
T Clifford
Thank you to Newton Fallowell Rothley, a fantastic team and an absolute pleasure to deal with. It's so nice to know that when you pick up the phone or go in to the office you're going to be met with friendly, professional and kind people.
I would certainly recommend them to all, you will not be disappointed.... Read more
24th Oct 2017 (7 years ago)
L Tebbutt
Cannot praise team at Rothley branch! Victoria, Paula and Helen were extremely helpful and patient!!... Read more
12th Oct 2017 (7 years ago)
G Pollard
Although Mandy was the Agent for the seller of the property (we were the buyers) she helped us more in practical terms & with advice than our own Agents! Mandy gave expert advice, took the initiative when necessary & gs moving when they got bogged down at various junctures. Lovely lady!... Read more
Buyer
10th Oct 2017 (7 years ago)
G Smartie
Very friendly and supportive agency throughout the sale and purchase... Read more
21st Sep 2017 (7 years ago)
R Bracegirdle
Good service, cheerfully delivered. And they sold the house too!... Read more
Seller
17th May 2017 (7 years ago)
S Grogan
Hartleys (Newton Fallowell) took over the sale of my property after other estate agents had failed to get potential buyers. I was impressed with the Rothley team who communicated with each other as well as me. They kept me up to date with developments and always rang back if they said they would. The house sold, the paperwork went smoothly and the move happened!... Read more
Seller
12th May 2017 (7 years ago)
V Nelson
Great communication, assistance and advice. A pleasure to deal with.... Read more
16th Dec 2015 (9 years ago)