M Zbinca
Worse agency, they lied about property what buye, not look after our situation......
Sorry not recomand... Read more
Seller
30th Oct 2024 (15 weeks ago)
O Obalakun
They requested for confidential information via LetAlliance before viewing and even after giving all this, you don’t hear from them and you finally realise the property has been let out. I cleared all the marks so what exactly was your reason for ghosting?
Avoid this company if you can. They are jokers and will only waste your time and energy... Read more
19th Sep 2024 (21 weeks ago)
S Vathsan

Worst agency in terms of customer journey & customer experience.
Their process to letting is so lengthy & time consuming.
1. They reach out by email questionnaire
2. We will revert them with all basic details to select the candidature.
3. They will ask us to fill details and verification process with letalliance portal
4. Letalliance portal ask me all my confidential details including bank account, bank statement, etc
5. Even after finishing all these steps 3-5 days there wont be any update
6. We need to send email again to contact for update & for viewing date
7. They will tell is they are going with other tenant.
It is okay to reject me for not adhering to all the landlord’s checklist, but such a poor way of onboarding with taking confidential information even before viewing.
I dont understand why the hell should I give my banking details for viewing. If my salary is not upto the mark of the landlord’s expectations reject me from the first email.
Why should I spend my weeks time & even after that, you guys wont reply to everyone, which nowadays automation can take care with a single click.
I feel unsafe that I am giving my confidential banking information like account number & sort code, not once its been twice I have given, which I am worried about.... Read more
Tenant
23rd Aug 2024 (25 weeks ago)
G Williams
If you are looking for a reliable, honest, & hard working estate agent that is responsive and obliging then look no further than Newton Fallowell. From the valuation and listing to handing over the keys could not fault them. After all these years finally can say we got value for money. Special thanks to Angela the Valuer, the lady that did the majority of the viewings (sorry I forgot your name)who was the best ever and took pride in being knowledgeable about the property to advise the viewers and finally a very big thank you to Caroline the negotiator who kept us constantly updated and went beyond to finalise everything.
Finally for a change it is a pleasure to leave a 5 star positive review as I am generally very hard to please.... Read more
Seller
23rd Jul 2024 (6 mo. ago)
S zsuzsanna
Friendly staff and very helpful place... Read more
26th Apr 2024 (9 mo. ago)
E Watkinson
Unfortunately I haven’t had a good experience whilst renting with Newton Fallowell Oadby.
I reported numerous of repairs including mould issues in the property which were ignored.
I reported a rat infestation within our outdoor communal area and was told to contact pest control myself.
I was left without a working heater in the living room in a property that is extremely cold.
Snotty/rude responses via email when I questioned why they were raising the rent considering said repairs had not been carried out.
Also when vacating the property they withheld my deposit due to ‘repairs’ which most of which I had previously reported which has now left me with £75 out of a £495 deposit.... Read more
Tenant
22nd Mar 2024 (10 mo. ago)
Very disappointed with this Agent! In the 7 months we were with them, we had 5 viewings and not one bit of feedback!! We even had a viewing booked in which was cancelled but we weren't told about it! We were asked several times for our availability as they had viewers interested but then we would hear nothing! Overall, so disappointed with the poor service hence us going with another Agent.... Read more
Seller
24th Feb 2024 (11 mo. ago)
B ?ahino?lu
I rented a property with their help 2 years ago and vacated the property recently. Deposit return process was very straightforward. Remi and the team were really friendly, helpful and approachable at both start and end of the tenancy. I would recommend them without any reservation.... Read more
Tenant
16th Feb 2024 (11 mo. ago)
L Crossley
Fantastic service from Georgia and the team from start to sale, thank you!... Read more
Seller
10th Dec 2023 (1 year ago)
D Donawa
My wife and I recently moved into a property managed by Bel from Newton Fallowell, we were well looked after. Bel ensured our every needs were met during the move in process. Customer service was second to none ????... Read more
Tenant
10th Sep 2023 (1 year ago)
P Thorpe
Bel and her team were very helpful with helping myself and my partner secure a rental property!
They were excellent at staying in touch and making sure we were kept up to date at every stage of our application.... Read more
Tenant
8th Sep 2023 (1 year ago)
S Webster
Bel and her team have always been very prompt at sorting any issues I have had with my rented property and will go the extra mile to cater for things like when I have been unable to be present at the property when contractors have come due to work. Bel is very friendly and approachable :)... Read more
Tenant
8th Sep 2023 (1 year ago)
I was very pleased with most experiences, but I had few people knocking on me door saying they were having trouble getting I touch with you . Thank you very much being understanding why I withdrew from the sale but I would appreciate if I wasn’t troubled again kind regards Valerie sharman ps I would certainly recommend you... Read more
Seller
15th Aug 2023 (1 year ago)
A Maria
Very helpful agents. Helped me with water issues,moving in and moving out. Communication was too notch too. Thank you Bel and Remi. Sad our time together was short... Read more
Tenant
24th Jul 2023 (1 year ago)
Everyone at Newton Fallowell Oadby are very knowledgeable , professional and very helpful .
I would have no hesitation in recommending them .... Read more
Seller
24th Jul 2023 (1 year ago)
K Matos
I'm very thankful for Belén and her work she helped us alot when we had any issues and thanks to her we are moved into my new home :)... Read more
6th Jul 2023 (1 year ago)
B Murali
Very professional and supportive till your contract get confirmed... Read more
6th Jul 2023 (1 year ago)
C Tyson
We've been renting our property through Newton Fallowell since last year, and I couldn't praise them enough! The process to rent was so simple and we always get immediate helpful responses from the lovely Bel whenever we have a query or question.... Read more
Landlord
5th Jul 2023 (1 year ago)
B Delahaye
We have been renting through Newton Fallowell since November last year and have had nothing but great help from them. They are fast to respond, keen to help us sort out any issues with the property we rent and have always been there when we need them. Thanks to all at the Oadby Team.... Read more
Tenant
5th Jul 2023 (1 year ago)
T Morrissey
Such incredible service from Newton Fallowell. Any questions or queries were dealt with quickly and efficiently and I couldn’t recommend them higher!... Read more
30th Jun 2023 (1 year ago)
M patel
Both me and my partner got in touch with this agency to book a viewing on separate days. We got a call from the same lady who was really abrupt and rude. We wanted to arrange a viewing for a property and she told us she can only do a specific time, there was no flexibility or option for any other days or times other than the one slot she gave. So we've had to leave it. Not helpful at all, wouldn't bother again.... Read more
29th Jun 2023 (1 year ago)
Jimbob6163
Pity you don’t just answer the question of the price if a house for sale instead of trying to talk to people who are interested I’ll find elsewhere... Read more
8th May 2023 (1 year ago)
B Waddington
Friendly staff. Efficient. Polite Helpful. Excellent... Read more
17th Apr 2023 (1 year ago)
B Bibby
Has to be the most unhelpful and to be honest, non knowledgeable Estate agent in the Midlands. They tempt you in with cheap fee's, then until YOU contact them, there is no interaction. Do not use this company, pay the extra and get your house sold by professionals... Read more
Seller
30th Mar 2023 (1 year ago)
Z Ali
Do not in any circumstances sell your property through these crooks. Very underhanded and sly tactics by this dodgy estate agents. They will try to sell the property to their mates at under market value, by telling all potential buyers the property is sold or under offer when in reality it isn’t. Avoid these conmen at all costs.... Read more
Seller
25th Feb 2023 (1 year ago)
D Jensen
almost impossible to get hold of, rude staff. If you can avoid and look at a different estate agents.... Read more
15th Feb 2023 (1 year ago)
S Bee

Whenever I have rang to arrange a viewing for a property they have come up with a certain excuse!! Lazy people with probably ulterior motives. I requested to view a property three days in a row I rang to chase up and a lady told me she will get back to me and was quite annoyed I was ringing them up again to chase when it is their job to get back to me. Fourth time I rang and they told me the sellers are considering a current offer and will not show anybody the house but if they don’t agree to it they will let me know. Funny that because we spoke to the person selling the house and she didn’t know what Richard was on about from Newton and Fallowell. She said that she is considering offers and happy to arrange further viewings. Funnily enough I then rang them a fifth time with Richard again saying they are considering an offer and no more further viewings he quickly changed his tone and seemed angered when I said well we have spoken to the seller and they are happy to take further viewings and have got an offer but have no accepted it! Avoid at all costs. Very unprofessional. And liars!... Read more
26th Jan 2023 (2 years ago)
R Nnebuihe
I want to rent the property at Balfour street woodgate Leicester, I have filled form since last year but haven't gotten any reply or update. I decided to call newton fallowell yesterday 12/1/23 the lady that picked my call was very good and I am happy with her responses. Still waiting and wish to rent the property thank you... Read more
Tenant
13th Jan 2023 (2 years ago)
J D
One of the best estate agents. Very friendly and professional crew.... Read more
6th Oct 2022 (2 years ago)
J Garner
Just like to say thank you to Danielle for keeping us updated throughout the sale of my fathers house, and chasing things up when needed to make sure the sale went through on the given completion date. Great job Danielle.
Also thanks to Richard who got the valuation and marketing spot on. Nick & Jan... Read more
Seller
17th Sep 2022 (2 years ago)
U xxx
NO STARS!
Phoned quite a few weeks ago to request to view a property, to date have not heard back from anyone in sales. No doubt the property is sold now.
Phoned again a couple of weeks ago, to request to view another property, and same.
Is it so difficult for any of the staff to phone and say sorry and explain as to why the viewing was not arranged? Sheer incompetence & absolute joke of a company!... Read more
15th Jul 2022 (2 years ago)
Debs
I’d like to say a massive thank you to Danielle and all the team at newton Fallowell oadby, with the recent sale of my house, amazing team friendly and always there to help every step of the way highly recommend
Thanks Debbie bray... Read more
12th Jul 2022 (2 years ago)
J Douglas
Hi just wanted to say thankyou to everyone for the viewings sale and completion of my mums house. Richard, Danielle and Georgia and everyone involved really dealt with everything on a polite, professional and kind way. It was a difficult time for me doing this alone and emotional selling her house after 50 years but they were with me every step of the way and remained patient and were only a call or email away so thankyou again..Sarah m ..re Blundell x... Read more
25th Jun 2022 (2 years ago)
U gokcen
Viewed a house for sale through them, submitted an offer, assured by the agent that we will receive updates on the process and would be able to submit final offer if our offer is not accepted. A week later, haven’t heard anything from the agent, called them for an update and found out that the property is sold. Really poor service and I won’t even call them for a viewing ever again for any property as I now know that it would be a waste of time.... Read more
15th Jun 2022 (2 years ago)
P dog
We want to say a big thank you to Danielle Vann and Georgia Thorpe for the excellent service they gave to us whilst selling our house. These girls are amazing and are very competent in their sales role! They kept us updated every step of the way from arranging numerous viewings and achieving the best possible price for our house also thanks go to Richard for marketing our property in the best possible way, we would recommend the team at the Oadby branch to anyone looking to sell their house, you won't get a better service any where else. A massive thank you to all of you.. Mark and Alison... Read more
Seller
20th Apr 2022 (2 years ago)
S d

Newton Fallowel, Oadby branch, Leicester.
Wanted to end my tenancy early which the landlord agreed to. Charged me 400 pounds for a Re-Advertising fee. I paid it thinking I can get the process started and move on with my life, what a mistake that was.
time to give the property back.
1st inspection wanted to charge 280 pounds to replace 3 bulbs and window sealant.
350 pounds for gardening and junk removal
300 contribution to wear and tare.
All in 930 pounds.
I asked if I could rectify the issues and was told no. (later found out that I can request this)
Also wanted to charge another 580 pounds after my tenancy ended for the period the property was empty to finding new tenants. Again, not in the terms and condition. I was held under duress to pay the 400 pound re-advertising fee and 580 pounds excess rent to be allowed out of my contract.
If you rent with this company, do not expect your deposit back without a fight. They will use scaremongering tactics to rinse every single penny out of the tenant and landlord.
Make sure you do not sign anything without checking its actually in the terms and conditions. I would go as far as using a solicitor to double check it. It will be cheaper then trusting this company.
If you do decide to rent after my warnings, make sure you take your own pictures of flaws around the property, I'm serious. Do not rely on their 1st inspection. They will do a vague inventory check and get you to sign it off. When returning the property they will comb through the property and find microscopic issues so they can then bill you and the landlord to rectify the issues. And to make it more hilarious they will say, we are charging you for it but to get the new tenants in we will not be rectifying the issues. I will be taking the matter further and also complaining to the letting agent property redress scheme.
Someone has to hold this company accountable for their malpractice.
And all of this hasn't even taken into account the service they provide whilst at the property.
My advice don't be a gullible fool and think they have your interest at heart. All they are after is money.
Update.
I have hence removed the word thieves from my review as they are claiming for defamation. I still stand by me honest review.... Read more
Tenant
15th Mar 2022 (2 years ago)
M Hassan
I was called to see if I was going to put an offer on a property, I explained I was interested and half way through me mentioning my offer I was cut off and told 'Nope, we have offers over ££££££' after being cut off mid sentence I lost interest.... Read more
7th Mar 2022 (2 years ago)
B Pc
Good service... Read more
23rd Feb 2022 (2 years ago)
Steve
I would like to thank Newton fallowell for the sale of my sister's house.
I cannot fault anything they dealt with.
From the start with Richard Chesterton who was so easy to get on with and gave very good advice.
We had so many viewings I'm glad they took charge of that.
Also I'd like to mention Danielle vann
Caroline levy and Georgia Thorpe. I'm sure others were involved as well so thanks to everyone. I will recommend Newton fallowell to anyone that wants a very good estate agent.
Many thanks Steve.... Read more
Seller
4th Feb 2022 (3 years ago)
G ayaan
Very helpful... Read more
11th Dec 2021 (3 years ago)
Everyone in the Oadby Office was superb, I couldn’t fault any part of the process. I live in Yorkshire and was selling my late father’s property from afar. The staff went above and beyond by helping with additional needs (ie taking final readings, letting workmen in etc) so that I didn’t have to travel down more than necessary. They offered advice, assurance and guidance and updated me on progress when my solicitors weren’t doing so.
Everyone was friendly and always got back to me promptly with telephone enquiries and e-mails.
I can’t recommend them highly enough. Outstanding customer service.... Read more
Seller
10th Dec 2021 (3 years ago)
S Briers
Newton Fallowell dealt with the sale of our home. We can only say that we would highly recommend them. They were extremely professional and kept us updated throughout the process. The whole team were excellent but a special mention has to go to Danielle who was always able to answer any questions we had and 'held our hand' when needed.... Read more
Seller
15th Oct 2021 (3 years ago)
S Williams
The team at Newton Fallowell Oadby have dealt with my rental property for about 2 years now and have provided an outstanding service. Everything is dealt with quickly and efficiently and the staff are helpful and friendly. I couldn’t ask for more.... Read more
Landlord
11th Oct 2021 (3 years ago)
S Wharton
Awful service. Refusing to show rental property. Applied for two property without seeing them. Called up after 3 weeks and was told it wasn't to do with them now 6 weeks later both properties have been removed from rightmove but still not been contacted at all.... Read more
Tenant
28th Sep 2021 (3 years ago)
S Gill
Helpful colleagues... Read more
15th Aug 2021 (3 years ago)
M O'Donnell
Terrible service they left us with no boiler for 4 months. Then after we left the tried to claim £490.00 from my deposit with ridiculous accusations. I disputed this as the claims were completely untrue. The independant resolution didnt award them a penny and justice was done it did take over 2 months but well worth it as i will now receive the £490 back.
A couple of weeks before i was due to leave Remi asked if they could send someone round to do a valuation which i refused as they had not bothered to fix the boiler. He tried to bribe me with a £150 to do the valuation which i still declined. Avoid this letting agent as believe me you will regret it if not!!!... Read more
Tenant
10th Aug 2021 (3 years ago)
G Bland
I have used Newton Fallowell for over 20 years as a letting agent for my property in Leicester.
Never once in all those years have they let me down. I always get prompt replies to my emails and phone calls.
If they is any problem with my property they inform me immediately and go out of their way to assist with resolving any issues with the house.
I would highly recommend Remi and the team there to anyone needed a local rental agency.... Read more
Landlord
9th Aug 2021 (3 years ago)
F Clarke
Newton Fallowell in Oadby, previously Heritage estates have been excellent assisting in all areas of my property business over the last 20 years. They are approachable , knowledgeable, friendly, efficient and highly professional. Mr Mowla and his team have arranged several new mortgages, re-mortgages, managed rentals and sold properties for me..I would definitely recommend them.... Read more
8th Aug 2021 (3 years ago)
C mistry
All my properties have been managed by Newton Fallowell Oadby branch for over 10 years.
They provide an exceptional service. Any issues or queries are dealt with quickly and efficiently.
Nothing is too much for them. Remi has a great team working for him.
Excellent service and would recommend them for any property Management.... Read more
Landlord
5th Aug 2021 (3 years ago)
T Gharial
The team have been fantastic and I am always kept informed of any changes or service required. I also feel that they have the best interests of the tenant as well as the landlord at heart which makes all of them a pleasure to deal with...for the last 10 years! special shout out to Remi Mowla...thanks guys... Read more
Landlord
5th Aug 2021 (3 years ago)
M Starmer
I've been a landlord for a few years and used a number of management agencies for various reasons. I can say that Newton Fallowell have until now been the most professional and communicative. I would certainly recommend them to prospective landlords.... Read more
Landlord
5th Aug 2021 (3 years ago)
H Bhatia
Great estate agents, reliable and prompt. Would certainly recommend them.... Read more
4th Aug 2021 (3 years ago)
K Marquis
Both Richard and Georgia were absolutely fantastic! I was so nervous about selling our house as i thought the entire process would be so stressful but Georgia took all the stress away and made it so easy. Richard marketed our property in the best possible light, we were delighted. Thank you so much you are both wonderful :)... Read more
Seller
2nd Aug 2021 (3 years ago)
Both Richard and Georgia were absolutely fantastic! I was so nervous about selling our house as i thought the entire process would be so stressful but Georgia took all the stress away and made it so easy. Richard marketed our property in the best possible light, we were delighted. Thank you so much you are both wonderful :)... Read more
Seller
2nd Aug 2021 (3 years ago)
S Lewis
I have been with Newton Fallowell for many years now and they have looked after my property excellently and take away all the stress with their efficient management. I would highly recommend using them.... Read more
30th Jul 2021 (3 years ago)
G Chapman

Newton Fallowell Oadby & Leicester Forest East, Leicester Branches
I own several rental properties. Since 2007, Newton Fallowell, previously Heritage Estates, have found tenants and managed the rentals for me. I have only ever received top quality, reliable service. It’s an understatement to say that Remi and his team exceed their professional obligations. There have been challenging situations at some of my properties and each time, I've been given support and advice, at all times of the day, even at weekends.
From finding the most suitable tenants, to managing the flats, I cannot tell you the peace of mind it gives me to know that I have such a competent team to look after my properties and tenants. When there’s a problem, they have a large team of qualified contractors who will visit and sort emergencies 24/7. No more problematic late night or weekend phone calls for me, usually, just a courtesy email the following day, to let me know how they have dealt with a minor or even a major problem.... Read more
Landlord
29th Jul 2021 (3 years ago)
P M
Newton Fallowell have been managing our properties for the last 10 years and we are incredibly pleased with the efforts they go to, to make sure the properties are managed well. Remi and team have been incredibly efficient and helpful at all times. We are very happy with their service and would highly recommend them!... Read more
Landlord
28th Jul 2021 (3 years ago)
F Culverwell
As a landlord I have rented my properties through Newton Fallowell for the past 15 years. They are highly professional, efficient and work to guidance I provide them when I am looking for new tennants. The feedback I get from my tennants is always positive. Remi is a star in the lettings Dept.... Read more
Landlord
28th Jul 2021 (3 years ago)
S Petch
Newton Fallowell Leicester have acted on our behalf for many years and they have always been very professional... Read more
28th Jul 2021 (3 years ago)
A Townsend
Remi and the team have managed our rental property in a highly effective and professional manner. Extremely knowledgeable staff who are always happy to help.... Read more
Landlord
28th Jul 2021 (3 years ago)
L Blue
As a first timer at renting my property, all I can say is what a superb service. I also purchased the house through Newton Falllowell, hence using their property management services.
I feel very confident and assured in their services as a whole. I highly recommend them as professional, efficient and human! It's been great communicating with the team.... Read more
Landlord
27th Jul 2021 (3 years ago)
D S
Professional and responsive service.... Read more
27th Jul 2021 (3 years ago)
S Gabbott
Remi and team have managed rental for 6 years. They have excellent communication skills with me and tenants. Very happy with service. Very competitive rates too.... Read more
Landlord
27th Jul 2021 (3 years ago)
D Oventhal
The team at Newton Fallowell in Oadby (especially Remi and Kate) are amazing to work with and they provide incredible service. Even after several years, they continue to provide great support and are super responsive for any issues. I strongly recommend using Newton Fallowell.... Read more
27th Jul 2021 (3 years ago)
S joyner
Excellent estate agents in Oadby. Always found them efficient and professional. Recommend... Read more
27th Jul 2021 (3 years ago)
M Coombes
Newton Fallowell have been managing my property for more than 20 years. They have been very pleasant to work with, kept me informed of all tenancy details and been professional- I would definitely recommend them... Read more
Landlord
27th Jul 2021 (3 years ago)
We have been using Newton Fallowell for many years and find the service they have given us is first class. Remi, who has been our agent all through is very helpful and has dealt with any problems and advice in letting our property in a proffessional manner.... Read more
Landlord
27th Jul 2021 (3 years ago)
P Wilson
Fantastic team at the Oadby office. A supportive and kind team offered timely information and guidance when needed. Would highly recommend to new landlords. Thanks to you all.... Read more
Landlord
27th Jul 2021 (3 years ago)
B Vaghela
Great customer service, providing regular updates on on-going transactions and services.... Read more
26th Jul 2021 (3 years ago)
P (Pam)
They have been managing our rental property for the last 6 years and have always provided a great service. Their prices are very reasonable too. They always keep us updated in regards to the property. Very happy with the service.... Read more
Landlord
26th Jul 2021 (3 years ago)
R kaur
Very happy with the service ,very professional highly recommended... Read more
26th Jul 2021 (3 years ago)
J Bailey
I have rented out a property through Newton Fallowell, Oady since they took over the previous letting agents a number of years ago. I have always dealt with the same person, Remi, who has been very easy to work with. The property has had several problems over the years, few of them straight forward. Remi has used his local knowledge to find the right people to fix the issues. He has always been available to answer questions, even when we had a time difference of 5 house. The company has dealt with several changes in tenancy and has been efficient with contracts and accounts at all times.... Read more
Landlord
26th Jul 2021 (3 years ago)
S Iannantuoni
Very professional and responsive service. Been a client for many years and have always been happy with the quality of service. Remi is extremely reliable and helpful.... Read more
26th Jul 2021 (3 years ago)
A Neishaboori
Staff very knowledgeable, helpful, and easy to get hold of.
Made the renting and sales of my properties easy.
Thank you, and keep it up.... Read more
Seller
26th Jul 2021 (3 years ago)
V Agarwal
I have Newton as managing agents for our portfolio of 12 flats for nearly 20 years or more. Had a very good rapport with the team and get a good return on our investments. I would be very reluctant to move on to a different agent even if offered better terms.... Read more
Landlord
26th Jul 2021 (3 years ago)
A Pattani
Remi and team are very responsive and keep me informed well about the properties they manage for me. Would recommend them for managing you investment property... Read more
Landlord
26th Jul 2021 (3 years ago)
A Davies
Helpful and proactive. Best letting agent I've dealt with????... Read more
Tenant
26th Jul 2021 (3 years ago)
N Azzabi
Very professional ,always available ,highly recommend.... Read more
26th Jul 2021 (3 years ago)
H Jashvir
I have been dealing with Remi for many years. He has managed the property efficiently and always available / responds out of hours for any issues on his personal mobile.... Read more
Landlord
26th Jul 2021 (3 years ago)
E Kirstee
Disgusting service, showed an interest in viewing 3 properties and then had to call twice to check if my application was received. they took ages to get back to me which I found worrying as I was asked to provide personal details. About a month past still nothing, disgusting. When I did chase it up again they told me that I would only be called if my application was successful they don't even keep you informed or updated on anything to make you feel confident with them. the quickest response got from them was when I asked them to delete my details within 10-15 mins and received a sarcastic reply I wouldn't recommend them to anyone no customer service skills glad I quit before anything started, using poor excuses such as 'very high demand'... Read more
24th Jul 2021 (3 years ago)
E Clough
Richard was fantastic with the valuation of my property and I was glad I went with Newton Fallowell as the sale progressed.
Georgia was so helpful throughout keeping me updated and liaising with all parties involved.
I felt that the whole sale/purchase was dealt with well and I would highly recommend the team.... Read more
Seller
6th Jul 2021 (3 years ago)
Ignorant staff, don’t care to respond or talk to you at all... Read more
Tenant
30th Apr 2021 (3 years ago)
Amazingly professional agent, from valuation to viewing, handling offers and providing impartial advice, Newton Fallowell get 10 out of 10 from me. Highly Impressed.... Read more
Seller
16th Apr 2021 (3 years ago)
S Woo
My parents were very worried trying to sell during the pandemic but these guys were absolutely brilliant! They were very professional all the way through, especially Danielle who was fantastic from day one, and Richard, thank you so much! A very happy and now relaxed son lol... Read more
Seller
1st Apr 2021 (3 years ago)
Newton Fallowell were just great right from the start with Richard initially visiting to advise on valuation to the lovely Georgia who handled the prospective buyers so well. Would definitely recommend these guys!... Read more
Seller
4th Mar 2021 (3 years ago)
Very professional service - punctual, efficient and friendly... Read more
Seller
18th Feb 2021 (3 years ago)
L Reynolds
Very pleased with quality of the service - professional, punctual and friendly from the initial valuation through viewings to the final sale, and all at a very competitive price. Would highly recommend.... Read more
Seller
17th Feb 2021 (3 years ago)
A Ishaq
Very friendly, down to earth staff. Excellent service at a very competitive rate... Read more
29th Nov 2020 (4 years ago)
S fazil
I was very happy with the service I recieved. Georgia helped me every step of the way and kept me updated as best she could. I'm a first time buyer and was very anxious at times. Georgia went out her way to chase matters and this I appreciate very much. What I really found helpful was being provided a contact during lockdown even when the office was closed. Very professional service.
Thank you again.... Read more
Buyer
28th Nov 2020 (4 years ago)
M Rowell
The sales staff at the Oadby branch have been superb throughout the process of selling my family home. Georgia kept me updated with regular communication, and when the buyer's solicitors failed to meet timelines she persevered and reached a successful outcome. Highly recommended.... Read more
Seller
21st Nov 2020 (4 years ago)
B Patel
We were very happy with the excellent service for all team members, especially from Georgia who really helpful.We would definitely use Newton Fallowell again.... Read more
30th Oct 2020 (4 years ago)
S Samara-Ratna
We recently sold and purchased properties using Newton Fallowell in Oadby and they were brilliant from start to finish, all in the midst of a global pandemic! Richard conducted the house viewings for us and we had several offers over the asking price within a few days. Nothing was too much trouble for the team and we found them to be professional but also friendly and relaxed, which was nice. If we ever move house again I wouldn't hesitate to contact them! A great job!... Read more
Seller
10th Aug 2020 (4 years ago)
S Sarfaraz
We have recently bought a property through Newton Fallowell Oadby who were very helpful and professional especially Danielle Who dealt with us throughout the whole process. Everything was followed up in timely manner and the property purchase was quicker than I expected.... Read more
Buyer
6th Aug 2020 (4 years ago)
W Brambley
I purchased a property through Newton Fallowell. The staff were friendly and professional throughout and replied to email and phone queries promptly.
Viewings were flexible and easy to arrange. The staff had good knowledge of the property history and current condition.
The whole process went very smoothly and I would recommend Newton Fallowell to anyone looking to purchase a property in the Leicester area.... Read more
Buyer
6th Mar 2020 (4 years ago)
L Robinson
Very happy with the service we recieved from Newton Fallowell. Danielle in particular was excellent, always very helpful and very good communication throughout the whole process of purchasing our first home. Thankyou Danielle. :)... Read more
Buyer
29th Nov 2019 (5 years ago)
W Leicester
Excellent company... Read more
15th Oct 2019 (5 years ago)
D Bäumchen
Very poor service. Very bad mannered staff. Avoid.... Read more
17th Sep 2019 (5 years ago)
S Sattar

Danielle and Julie have been amazing at Newton Fallowell. Especially Danielle for talking me through the process even though I was the buyer.
I hit a few bumps along the process like the solicitors pulling out at the last minute. However Newton Fallowell came through with their local business knowledge and ability to source professional experts in the conveyancing field. This shows that Newton Fallowell are not one dimensional and coupled with their property market knowledge make them a breeze to work with.
They took the time out to explain things to me, even when it was not their responsibility; this is an example of wonderful customer service. They always made sure I understood everything and put me in the best position to make the right decisions for myself.
The support I got from Danielle was second to none, especially from being buyer with no knowledge. She explained everything to me, she understood how stressful the process can be, she showed patience and impoartantly Danielle ensured I received a first class service all the way through to the end.
Relaying messages back and forth with the vendor was made so easy through Danielle. Immensely helpful!!
I was always made to feel like a customer rather than a number.
Danielle is definitely an asset to Newton Fallowell.
Thank you for everything; especially a great experience.... Read more
Buyer
14th Aug 2019 (5 years ago)

From initial interest in the property until the end of the tenancy myself and the other tenants have found this company to be very unprofessional at almost every opportunity. This has included poor communication strategies, (including often receiving between 6-8 text messages at once, that could have been sent as one or preferably put into an email) not returning phone calls when requested, as well as visiting the property without giving the correct amount of notice or being told the time was not appropriate and visiting the property regardless.
I was once asked what the next step in the renting process was by an agent - isn’t it their job to know this?
Incorrect documents had been sent to myself meant for another tenant, so I fear my details too may have been sent incorrectly to another customer.
Furthermore, an agent would contact myself repeatedly to get information of other tenants, despite my asking a number of times for them not to do so.
Overall, my experience with this company is that it is wildly unprofessional and their agents need to be taught better customer service skills.... Read more
Tenant
15th Jul 2019 (5 years ago)
C Ranaweera
We have worked along side Newton Fallowell Oadby Lettings for the last six years and have found them to be trustworthy, efficient and helpful. I would not hesitate to recommend them to anyone.... Read more
8th Jul 2019 (5 years ago)
P Odedra

The initial viewing and negotiating was dealt with ok as the vendors were really quite keen to sell and we were keen to buy so there wasn’t much for the agents to worry about. The problem was with the customer service received thereafter. There was barely any follow up unless I was the one chasing or giving them an update myself. It took a long time to exchange for various reasons but in the end when I did complete, the agents didn’t even think to tell me when the keys could be collected. I waited until 5pm on the day of completion for a call after having called 3/4 times already and popping in with my kids that morning that day... and it turned out that lady I was liaising with had already gone home without updating me and my keys had been ready to collect for a few hours already. I was very disappointed with this service and I didn’t even get a call to say sorry the next day which I was even more annoyed with. Overall not very happy with the service received despite them being very friendly.. I wouldn’t use them to rent my properties out going forward, that’s for sure.... Read more
Buyer
28th Mar 2019 (5 years ago)
# B
Super staff... Read more
14th Mar 2019 (5 years ago)
C Kanabar
We’ve sold our house just before Christmas. Julie Naylor was our estate agent. She was very professional and thorough with her work. Always kept us informed with the progress of our sale. At times we were disheartened with the delay but Julie was always there to support us and guide us. Whenever Julie was away on holiday, she made sure that her office kept us informed with the sales progress. I would highly recommend Newton Fallowell, as they provide very efficient and amazing service with reasonable price. All the staffs were very polite and helpful.... Read more
Seller
10th Mar 2019 (5 years ago)
S Odedra
Excellent service, thank you. We were really happy with the efficient and friendly service provided. Although our sale was not the most straightforward, I was impressed by the way it was handled as I was kept informed throughout and felt that the staff were always on hand to advise and assist.... Read more
Seller
21st Jan 2019 (6 years ago)
P Bahri
I very much enjoyed my experience with Newton Fallowell - i Felt well looked after and tended to my needs in a positive way - fabulous keep up the good work lads and ladies!!!... Read more
16th Oct 2018 (6 years ago)
Michelle
Poor customer service. Rang to arrange a viewing, worker took my details and advised I would be called back. However no contact was made, after 2 days I called back and was informed that an offer had just been accepted on the property and that's why I wasn't called.
A courtesy call wouldn't have taken them long and in the process they could have suggested any other property I may be interested in!!!... Read more
26th Sep 2018 (6 years ago)
M Clarke
Friendly and helpful staff from start to finish . Good advice about pricing and marketing .... Read more
Seller
21st Sep 2018 (6 years ago)
R Simpson
Very happy with the service, the staff were knowledgable, friendly and efficient and my sale went through smoothly. I would definitely use them again and would have no hesitation in recommending them to anybody looking to sell their house.... Read more
Seller
25th Jul 2018 (6 years ago)
J Odedra
we were very happy with the excellent service, especially from Julie who really helpful
We would definitely use Newton Fallowell again.... Read more
29th Mar 2018 (6 years ago)
R L
The team at Newton Fallowell Oadby make a stressful time so much easier - from arranging our sale with a great outcome to advising on the best mortgage deal for our new property they were really helpful, friendly and knowledgeable. Communication was brilliant and nothing was too much trouble, the same with the solicitor they recommended. Basically it’s the full package and you can’t go wrong! Highly recommended.... Read more
Seller
8th Mar 2018 (6 years ago)
J Singh
It was so nice to have such friendly and helpful people to speak to. Julie in particular was very knowledgeable and extremely helpful. I would not hesitate in using Newton Fallowell in the future.... Read more
20th Feb 2018 (6 years ago)
B Wig
We initially had our property valued with Newton Fallowell due to a family member passing and Julie made the whole experience so much easier in this awful time. We proceeded with selling the property with Newton Fallowell and it sold very quickly. We were kept in the loop at every step and all the team in the office were helpful and friendly whenever we rang with a question. The whole process was pain free and I wouldn't hesitate recommending Newton Fallowell to friends, family and neighbours! Thank you to Julie and the team and I look forward to dealing with you in the future.... Read more
Seller
15th Jan 2018 (7 years ago)
L Hastings
Thank you so much to Julie and all the team in Oadby. We were incredibly nervous about selling our home and buying another but Julie was so helpful and guided us through the whole procedure, updating us regularly and making us feel that it would all be fine - even when things didn't go quite to plan :) . She, and the team, were always available to answer questions and advise on how the sale was progressing. We would definitely recommend them.... Read more
Seller
15th Jan 2018 (7 years ago)
D Vann
We had a property with a different agent and decided to change agent and so glad we did! We had a great experience selling our property with Newton Fallowell. Julie was very knowledgeable and kept us informed every step of the way. All of the staff at the office were friendly and helpful. Thank you so much for a smooth transaction. I would definatly recommend Newton Fallowell and all of the team to family and friends.... Read more
Seller
8th Jan 2018 (7 years ago)
D Wheeler
Julie was so pleasant and helpful with the whole process from start to finish... Read more
5th Jan 2018 (7 years ago)
E lore
They were always available to communicate with and ensured that the sales process went smoothly.... Read more
31st Mar 2017 (7 years ago)
Katie
I reluctantly put my house up for sale and was dreading the whole process, from liaising with estate agencies, viewings and the actual move. After meeting with Julie for the first time, I automatically felt relaxed and in safe hands. She explained everything to me and was always at the end of the phone to clarify anything that I was unsure of.
The service as a whole was more than I could have asked for, Julie and the rest of the team made the process very easy one and I felt well informed throughout. They also helped me to find and purchase my new home which I am delighted with.
I could not recommend Newton Fallowell Oadby enough. A huge thank you to Julie and the team.... Read more
Seller
30th Mar 2017 (7 years ago)
R Pegg
The sale of our property was such a smooth process and we were kept informed from the beginning to the end. Very grateful for your help Julie, thanks again, will certainly use you again and recommend to our family and friends... Read more
Seller
21st Mar 2017 (7 years ago)
J Towarianskyj
Newton Fallowell Leicester, sold my property within 1 month, I was really pleased with the results and Julie was fantastic, keeping us informed of progress. I would recommend them to anyone.... Read more
Seller
1st Mar 2017 (7 years ago)
S springthorpe
All good - thanks so much Julie.... Read more
28th Feb 2017 (7 years ago)
R DONAGHY
staff were helpful, informative and efficient... Read more
8th Feb 2017 (8 years ago)