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  1. Home
  2. Peter Alan - Whitchurch
Peter Alan - Whitchurch Logo

Peter Alan - Whitchurch

Opens tomorrow at 9:00am
26 Merthyr Road,Whitchurch,Cardiff, CF14 1DH
Peter Alan Whitchurch are an estate agent in Cardiff. They mainly list properties in CF14, CF15 and CF5. Over the last 6 months, they've listed 72 properties, with 33 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday Closed
View all details

Peter Alan - Whitchurch Reviews (100)

Have you used this agent?
  1. 93% 5/5 Stars
    93%
  2. 4% 4/5 Stars
    4%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 3% 1/5 Stars
    3%
All (100)
Seller (27)
Buyer (20)
Landlord (0)
Tenant (1)
General (52)

T mordecai

5/5 Stars
I’d like to say thank you to Davina Fox from Whitchurch branch for supporting us with our auction purchase. Davina’s knowledge and expertise has made the process smooth and easy to understand so far. Davina has exceptional market knowledge and Outstanding communication with a personal friendly approach. Davina has been a pleasure to deal with and would recommend her to friends and family.... Read more
Buyer
30th Jan 2025 (13 days ago)

Anonymous Homeseller

5/5 Stars
Selling my property with Davina at the Peter Alan Whitchurch branch was a fantastic experience. From start to finish, she was professional, proactive, and kept me fully informed throughout the process. Her communication was excellent, and the feedback she provided after each viewing was second to none. She made sure I always knew where things stood, which gave me real confidence in the sale. I couldn’t have asked for a better agent and would highly recommend Davina to anyone looking to sell their home.... Read more
Seller
30th Jan 2025 (13 days ago)

B Communications

5/5 Stars
Having viewed several properties with Davina from the Peter Alan Whitchurch team, I can confidently say it was a fantastic experience. She was extremely helpful and knowledgeable, not just in regard to the properties, but also the surrounding area. I would highly recommend her to anyone looking for their next home!... Read more
30th Jan 2025 (13 days ago)

saz

5/5 Stars
I’ve had a great experience with Peter Alan Whitchurch and would definitely recommend them to anyone looking for a home. Matthew has been really helpful, showing me around different properties and guiding me through the whole process. He’s a pleasure to chat to, friendly, knowledgeable, and always happy to answer any questions. I haven’t found the right place just yet, but Matthew’s support has been amazing. I’d definitely recommend him and the team.... Read more
30th Jan 2025 (13 days ago)

K Tips

5/5 Stars
Excellent service from Davina. Contacted her about selling our house and straight away she organised prompt valuation and fantastic advice. Michelle R... Read more
Seller
29th Jan 2025 (14 days ago)

Anonymous Homeseller

5/5 Stars
Thoroughly professional service throughout. We were very impressed by the close personal attention given by Davina and David in their efforts to help us sell our property.... Read more
Seller
28th Jan 2025 (15 days ago)

E Williams

5/5 Stars
Had a great experience dealing with the Whitchurch branch, with my recent house sale. They did everything they promised and more, would definitely recommend.... Read more
Seller
28th Jan 2025 (15 days ago)

D Bell

5/5 Stars
I had the pleasure of being shown a property by Davina. She was both extremely knowledgeable and professional. I would highly recommend!... Read more
27th Jan 2025 (16 days ago)

J martin

5/5 Stars
I have been in contact with several members of this Peter Alan branch and they have all been lovely however, all of my viewings have been with Matthew. Matthew is brilliant. Knowledgeable, relaxed and friendly. He provides a zero pressure and comfortable environment in viewings. Whilst we have not found the house (yet) I highly recommend him.... Read more
25th Jan 2025 (18 days ago)

I Williams

5/5 Stars
Great communication and friendly experience with Peter Alan - in particular Davina who showed us a property and made a real effort to be able to fit us in. She answered all of our questions and took the time needed for us to see the property properly. Really appreciate her help!... Read more
25th Jan 2025 (18 days ago)

L Bennett

5/5 Stars
Richard and the team are always on hand to give excellent customer service.... Read more
22nd Jan 2025 (21 days ago)

L Bodin

5/5 Stars
Richard the Branch Manager was very helpful and knowledgable when I called in to the office, having also been recommended by a friend, I will 100% be selling my property in Whitchurch through Peter Alan.... Read more
Seller
22nd Jan 2025 (21 days ago)

D Howell

5/5 Stars
Viewed several properties and have had several viewings on my house hosted by Davina. What a hard working, dedicated, professional. Would recommend... Read more
Seller
22nd Jan 2025 (21 days ago)

R Blakemore

5/5 Stars
I had the absolute pleasure of working with Georgia Blakemore, and I cannot recommend her highly enough. From start to finish, Georgia exemplified professionalism, expertise, and a genuine passion for helping her clients. Her communication skills are exceptional; she kept me informed every step of the way, ensuring that I was comfortable and confident with every decision. Georgia’s in-depth knowledge of the service, coupled with her ability to listen and understand my specific needs, made the entire process seamless and enjoyable. What truly sets Georgia apart is her unwavering dedication to customer satisfaction. She went above and beyond to address my concerns, answer all my questions promptly, and provide tailored recommendations that perfectly suited my requirements. Her attention to detail and proactive approach made me feel valued and assured throughout the entire experience. Thanks to Georgia’s assistance, I am beyond satisfied with the outcome. She is a true asset to her team, and I would not hesitate to work with her again or recommend her to others. Georgia Blakemore embodies excellence in sales and customer service, and I am incredibly grateful for her outstanding support. Thank you, Georgia, for setting such a high standard and delivering an experience that exceeded all expectations!... Read more
20th Jan 2025 (23 days ago)

D Lewis

5/5 Stars
Viewed property with Davina. She was very professional and built up a very natural rapport with us immediately. She was very informative and positive about the property without being "salesy". Made the viewing a very positive experience.... Read more
9th Jan 2025 (5 weeks ago)

Anonymous Homeseller

4/5 Stars
Tracey was excellent... Read more
Seller
16th Nov 2024 (13 weeks ago)

Anonymous Home Buyer

5/5 Stars
I dealt with Richard who was professional, knowledgable and extremely helpful. Answered all queries promptly and always returned any calls. I highly recommend Richard and Peter Alan Whitchurch... Read more
Buyer
30th Jun 2024 (7 mo. ago)

K Newman

5/5 Stars
Recently completed on a not so straightforward sale but have to say that Richard and his staff were extremely good at communicating with us and always happy to help if required. Thank you all ????... Read more
Seller
2nd Jan 2024 (1 year ago)

V S

5/5 Stars
We recently bought our new home with Peter Alan’s Whitchurch branch. We found the viewing with David really useful in helping us to understand the potential of the house (I’ve no doubt that it was a much-loved home and it will continue to be). He took the time to answer our questions during the viewing. Mel was really proactive during the sale and understanding and supportive too when we had some delays with our sale. Based on our experience I’d happily recommend Peter Alan to others.... Read more
Buyer
9th Dec 2023 (1 year ago)

Y musasa

5/5 Stars
Hats off to Jordan who has exceptionally amazing and very helpful in getting us our first house to rent.Hes been very helpful and very friendly. The gentleman is a true ambassador of Peter Alan.Thank you do much Jordan me and my husband really appreciate your assistance.... Read more
Tenant
8th Nov 2023 (1 year ago)

R Noblett

5/5 Stars
We were shown round the property we have just purchased by Katie Flook who was very knowledgeable about the house. Katie was always friendly and helpful when we called in or phoned the office... Read more
Buyer
8th Nov 2023 (1 year ago)

M Wood

5/5 Stars
Richard and his team could not have done more to help me move house. It was not a straight forward sale, and it would have been one of the most stressful times, if it weren’t for all their hard work. Everyone at Peter Alan, Whitchurch made every effort to make it as easy as possible for me, at every stage of the process. I would recommend Peter Alan, Whitchurch to anyone, without hesitation. The service that they provide is excellent and well worth the fee. I really appreciate everything that they did.... Read more
Seller
8th Sep 2023 (1 year ago)

J Banner

5/5 Stars
We would like to say a huge thanks to: Alison, Richard, Katy and Mel for everything they did with the sale of our beloved home in Llandaff North. From Alison at the start to Mel at the end the whole Team were wonderful! It was extremely stressful but they were all there for us through each stage of the process. I would thoroughly recommend to anyone looking to sell their home in that area. They were all professional helpful and supportive all the way. Thanks again for everything... Read more
Seller
5th Sep 2023 (1 year ago)

D Baker

5/5 Stars
I have had two viewings of the property and on both occasions Olwen from Peter Alan met me at the vendors address. She gave me loads of time to look around and helped with any questions I had. A lovely, stress free experience. Thanks Olwen!... Read more
14th Aug 2023 (1 year ago)

D Ann

5/5 Stars
Recently viewed properties for sale with Peter Alan and on each occasion was shown around by Katie from the Whitchurch branch. Katie was informative and very professional, a credit (and asset) to the company. Thank you ????... Read more
29th Jul 2023 (1 year ago)

W xue

5/5 Stars
Very helpful and efficient. Good service and highly recommended.... Read more
4th Jul 2023 (1 year ago)

S Autonomy

5/5 Stars
I put the sale of my property after using a different agent. Peter Alan sold my property on the first viewing and got asking price too. All staff involved in the sale were extremely professional and helpful... Read more
Seller
21st Mar 2023 (1 year ago)

A Higgs

5/5 Stars
Thank you to everyone at Peter Alan - Whitchurch for helping me to find and buy my first house! Massive thank you to Katie Flook for showing me around when I first visited and efficiently dealing with any questions I had. :)... Read more
Buyer
20th Mar 2023 (1 year ago)

P stone

5/5 Stars
Excellant service all the way down from manager ,sales team sales negotiater it made selling my property very easy.I also have bought a property with whitchurch peter alan as well which was just as easy .great friendly staff who cant do enough for you.... Read more
Seller
20th Mar 2023 (1 year ago)

L Cousins

5/5 Stars
Amazing experience viewing properties with Katie Flook in Whitchurch, she keeps me up to date with potential properties going to market and is very helpful... Read more
20th Mar 2023 (1 year ago)

T Cyclist

4/5 Stars
Not the cheapest when it comes to fees but at least they make up for it by getting the job done. I wanted to mention Melanie Davidson in particular, when things were moving slower than expected she did a bit of chasing and all of a sudden we’re back on track. Furthermore, she had the courtesy to call and tell me what was happening. Just how it should be but alas, is not always the case with everyone... Read more
18th Mar 2023 (1 year ago)

Anonymous Homeseller

5/5 Stars
Excellent, friendly and very efficient and on the ball ... Read more
Seller
8th Feb 2023 (2 years ago)

A Davies

5/5 Stars
We recently purchased a property in Whitchurch through Peter Alan, Whitchurch and we were very impressed with the service we received. Katie Flook initially arranged and assisted with our first viewing of the property. Katie was extremely helpful, polite and professional while we were viewing the property and this continued through out the purchase of the property. Katie arranged multiple visits without any fuss, even if it was late in the day or even if it was her day off Katie was always willing to assist. This played a significant part in our decision to purchase the property and we are grateful for all her help. I would recommend Peter Alan for sale or purchases of property in this area. Top marks to Katie and all the team at PA Whitchurch. Andy.... Read more
Buyer
1st Feb 2023 (2 years ago)

Rory

4/5 Stars
Olivia, Niall and Mark were very helpful to us during our purchase of a property being sold through PA. We really appreciate their efforts. Thanks!... Read more
Buyer
21st Oct 2022 (2 years ago)

J Sutton

5/5 Stars
Great experience excellent service, all members of staff very helpful and professional, kept us up to date at all stages would definitely recommend Peter Alan if thinking of selling your property.... Read more
Seller
12th Aug 2022 (2 years ago)

Steve

5/5 Stars
Richard was really good at his job polite and respectful... Read more
8th Aug 2022 (2 years ago)

A F

5/5 Stars
I sold my flat through Peter Alan and would highly recommend their services. Staff were friendly and helpful throughout - efficient and easy to deal with. I was living remotely while the sale went through and Peter Alan went above and beyond to help make what could have been a tricky situation, run smoothly.... Read more
Seller
8th Aug 2022 (2 years ago)

S Rees

4/5 Stars
Cleo Davies was great.... Read more
23rd Jun 2022 (2 years ago)

Nick

5/5 Stars
Excellent service from the valuation to sales. All the staff were Professional and Polite. The overall performance was second to non, i was always updated with viewing times. Special shout out to Katie, she was a diamond, very friendly and chatty. She carried out the viewings and was at the house for 6 hours showing buyers around. Nothing was too much for her. Would definitely recommend!!... Read more
12th Jun 2022 (2 years ago)

H Connelly

5/5 Stars
Great company, friendly and helpful staff especially Josh Wilson. Will be recommending Peter Alan to furture property buyers.... Read more
11th Jun 2022 (2 years ago)

R Hopkins

5/5 Stars
We could not have completed the process of buying the house and the mortgage without Mark Wilton’s help. He went above and beyond to make sure everything was moving in the right direction, and was prompt and thorough with all communication. Would recommend to anyone needing a mortgage without hesitation... Read more
7th Jun 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
Excellent service, kept us in the loop at all times. Many viewings.... Read more
Seller
7th Jun 2022 (2 years ago)

G Roberts

5/5 Stars
Great experience with Peter Alan - would recommend! We used Peter Alan to sell our house and the service has been brilliant. The team at the Whitchurch branch are very friendly and kept us in the loop at all times. Thank you!... Read more
5th Jun 2022 (2 years ago)

Matt

5/5 Stars
What a great team at Peter Alan. We had a tough time getting the sale over the line due to our solicitors dragging their feet, Mel and the whole team at Peter Alan stuck with us every step of the way to keep the sellers and the chain above us on board and I post this review from our beautiful new home. Would recommend over and over. Thank you!... Read more
Buyer
16th May 2022 (2 years ago)

S Harvey

5/5 Stars
Excellent.i always use them sue Harvey... Read more
2nd May 2022 (2 years ago)

Jan999

1/5 Stars
I attach below an email sent to the Customer Services department of Peter Alan Estate Agents yesterday morning, over 24hrs ago! Given what I have reported, you would imagine that it would illicit some response, unfortunately not. If this property belonged to me I would be far from pleased that any interest shown in its viewing/potential purchase, was being handled in this manner, which is absolutely shocking! I will personally try to trace the seller to advise them of my experience with Peter Alan. Please understand, I am not an unreasonable person by any means, I merely wanted to view a property. Potential Customers who are thinking of using this estate agent to sell property need to be aware of my experience with the branches in both Whitchurch and Pontypridd. Needless to say, I would not consider listing my property with them, neither would I take any further interest in what is advertised by them. To whom it may concern, A few weeks ago, Peter Alan advertised a flat in Pentyrch, Cardiff. I attended to view the location but found it unsuitable. However, I did ask the lady to email me with details of any similar property which came to market. Unfortunately, she didn’t, but recently I found what appeared to be a suitable property. I completed an online enquiry form to request a viewing, in addition, I asked for details regarding the lease. I advised that I was away from my home at that time and requested email communication. Despite this, I received an email message from Declan (Whitchurch Branch) stating that he tried to ring me but could get no reply! His email was immediately acknowledged again requesting the information, further, if the lease length was acceptable I would have liked to view today. I believe this was Thursday of last week but no response was received whatsoever. Due to my interest in this property, I emailed your branch in Pontypridd in an effort to establish if they could provide the information. I have received no response whatsoever, which begs the question as to whether Peter Alan wants to sell properties! Please bring this lack of service to the attention of your Management without delay as this is totally unacceptable. Should they wish to email me with any feedback they are welcome to do so.... Read more
15th Mar 2022 (2 years ago)

Z Evans

5/5 Stars
Arran and company were great throughout the process. Feels like we've been on a journey together! Really professional and responsive. Highly reccomend.... Read more
23rd Nov 2021 (3 years ago)

G plowman

5/5 Stars
Great experience with this branch - friendly customer service and really helped us secure our first home ???? in the area. Went the extra mile returning missed calls etc and keeping us up to date when possible. Highly recommended Melanie (thank you for your patience), Olivia and Aaron were spot on throughout. Peter Alan Whitchurch is the place to shop for your new home. Keep up the good work.... Read more
Buyer
6th Nov 2021 (3 years ago)

L hayden

5/5 Stars
Excellent service very helpful with all enquiries thanks Arran and Melanie.... Read more
1st Oct 2021 (3 years ago)

L Millard

5/5 Stars
Outstanding customer service from Rachel King with our mortgage. Any questions we had she was always there to help and kept us up to date every day. Would recommend Rachel in a heart beat. Very professional and made the experience alot easier.... Read more
11th Mar 2021 (3 years ago)

T Watkins

5/5 Stars
Rachel king was my mortgage adviser and she was amazing got everything sorted fast and when we started having issues when above and beyond your help sort it, would definitely recommend... Read more
11th Mar 2021 (3 years ago)

M Brook

5/5 Stars
We had an excellent service from beginning to end with Peter Alan Whitchurch Branch. A very enthusiastic team offering a professional service in agreeing house price, viewings and sales progression. Special shout out to the branch manager David, Olivia and Melanie. they were always pleasant to deal with and they were speedy in responses and questions. I can thoroughly recommend this team. Thank you.... Read more
Seller
9th Mar 2021 (3 years ago)

G Jones

5/5 Stars
Both Arran, Rachel and the team were absolutely amazing, I can’t recommend Peter Alan highly enough. Communication was excellent throughout and really helped with the process of selling the house. Diolch!... Read more
Seller
16th Feb 2021 (3 years ago)

C Myant

5/5 Stars
A pretty seamless and efficient experience. A good team. Would especially like to mention Melanie Davidson who went above and beyond. Thank you .... Read more
5th Feb 2021 (4 years ago)

R Morris

5/5 Stars
Rachel was great and really helped us navigate the mortgage process during one of the worst times to achieve a mortgage in modern history! We are immensely grateful to her for a stress free process!... Read more
27th Jan 2021 (4 years ago)

C Hogan

5/5 Stars
I used Rachel King as my mortgage advisor for my first house. She explained all my options very clearly and was quick to respond to any questions I had throughout the process. I would recommend her to anyone.... Read more
27th Nov 2020 (4 years ago)

B Rafiq

5/5 Stars
By far one of the best lettings agents and estate agents in Cardiff. They have helped me buy a house secure it and understand everything i needed as a first time buyer the team are amazing. friendly and supportive. if you need an estate agent in Whitchurch or lettings agency in Rhiwbina or Birchgrove or Llandaff these are the ones. Awards ten stars to the best of the best thanks very much... Read more
Buyer
19th Nov 2020 (4 years ago)

E Sharkey

5/5 Stars
Brilliant experience with virtual viewing platform, gives a good idea for space and layout of property. Olivia very knowledgeable and helpful. Thanks.... Read more
31st Oct 2020 (4 years ago)

E Liu

5/5 Stars
I would like to say a big thank you to Ms Rachel kings the mortgage adviser from Peteralan Whitchurch branch for helping a friend of mine to get the mortgage for their’s first home. She very professional, friendly and helpful, Peter Alan’s customer service is incredible. I totally recommend Peter Alan thank you again... Read more
4th Oct 2020 (4 years ago)

D A

5/5 Stars
Peter Alan Whitchurch were extremely helpful in helping us buy our first home. Olivia showed us round the property on several occasions and was very friendly and informative. We particularly valued Rachel's help in securing our mortgage, without her we wouldn't be in our house now. The whole team have been great and we will definitely use their services in the future. Would highly recommend.... Read more
Buyer
23rd Mar 2020 (4 years ago)

S Shivashankar

5/5 Stars
I cannot find words or express my gratitude to the extraordinary support and help by Ms Rachel King, Mortgage Services Consultant at Peter Alan, Whitchurch branch. Ms Rachel King is an outstanding professional, very kind, friendly, knowledgeable but importantly trustworthy and reliable. She gave excellent expert advice in making decisions in our remortgage process but also helping us to find cost effective options. With the process, she always had time to speak to us, support us as well as the multiple meeting we had, due to some challenging processes with some lenders. It was very impressive to see how she was able to accommodate our requests within her busy schedule. She always responded in a quick, timely way for any queries I had, either by calling or through emails. We are very grateful to her input and her time with the remortgage process, but also for her very kind professional way of supporting her customers, appropriately and as needed, sometimes going that extra mile, which could make all the difference to any customer like us. We also had opportunity to meet another senior mortgage advisor with her, who was equally a great professional. Ms R King's consultation style, approach and discussions were excellent. Overall, she is an excellent human being and a great professional, and she is an asset to any organisation she works for. I am sure Peter Alan should be very proud to have outstanding professionals, like her, in their organisation.... Read more
15th Mar 2020 (4 years ago)

A Osborne

5/5 Stars
Tracey Lawson of Peter Alan in Whitchurch was absolutely amazing during our house purchase. She was actually acting for our vendors in the sale of their property to us which had many difficult issues that required resolution and a rather ineffective solicitor acting for them. Tracey worked tirelessly to chase progress and was able to regularly update us on matters. Without her, I doubt we would ever have achieved completion, so we are very grateful to her.... Read more
Buyer
30th Dec 2019 (5 years ago)

S Doherty

5/5 Stars
Great service! Tracey and her team in Whitchurch managed the purchase of our new home in an efficient, professional and friendly manor. Swift and relevant communication all the way through from initial offer right through to completion. Couldn't recommend highly enough!... Read more
Buyer
13th Dec 2019 (5 years ago)

S Jones

5/5 Stars
Tracey and her team were so professional , helpful and supportive . I would certainly reccommend Peter Alan Whitchurch in the future . Thank you so much... Read more
1st Dec 2019 (5 years ago)

I Muhammad

5/5 Stars
Amazing team, amazing experience dealing first time with Peter Alan.... Read more
18th Nov 2019 (5 years ago)

K Bick

5/5 Stars
Peter alan have been excellent, very approachable during the journey of the house sale. 1st time ever of selling a house has been quite stressful, peter alan have realy worked hard for us and soon to complete.... Read more
Seller
13th Nov 2019 (5 years ago)

N Smith

5/5 Stars
Superb service often going the extra mile to help progress the purchase. Rachel provided sound advice and obtained me a mortgage that met my requirements. Can’t recommend enough.... Read more
Buyer
4th Nov 2019 (5 years ago)

V Mills

5/5 Stars
Highly satisfied from the start to the completion of the sale of the property. One cannot question the professionalism, efficiency and friendliness of all members of staff at the Whitchurch branch.... Read more
Seller
31st Oct 2019 (5 years ago)

A Sheikh

5/5 Stars
Very helpful. Was looking for a house for a while and Olivia's professionalism, integrity and helpfulness stood out! By far the best estate agents in the area!... Read more
29th Oct 2019 (5 years ago)

P JK

5/5 Stars
"It is said that next only to bereavement and divorce, the third most stressful event in a human's life is finding a home to live. But this stressful event could be transformed into a pleasant and meaningful venture. How? Stop at Peter Alan, Whitchurch and get advice from Rachel King, Financial Adviser, who is possibly the most patient and kind estate agent I have met in the past 20 years. She spent nearly an hour and half and took me through some bewildering statistics in searching for the right mortgage. Her kindness did not stop there. She told me of a service they have called - ' Home finder!! ' whereby they would negotiate an offer on your behalf with the vendor even if you have found the property through some other property enterprise. I really could not believe it. It was my good luck that I walked into their office one sunny morning and I have been so grateful for their advice."... Read more
22nd Oct 2019 (5 years ago)

Jeffkers

5/5 Stars
I'd certainly recommend Rachel and her colleagues at Peter Alan in Whitchurch as nothing was to much trouble. Any queries etc were dealt with in a quick friendly and professional manner. Many thanks Jeff... Read more
13th Oct 2019 (5 years ago)

D Miles

5/5 Stars
It has been a delight dealing with Tracey and her team. Approachable, helpful, friendly and professional at all times. An extra special thank you to Tracey - I felt like I'd met a long lost friend at our initial meeting. I can't recommend this team of people enough. Thank you all xx... Read more
9th Oct 2019 (5 years ago)

B Art

5/5 Stars
I Susan Zeppellini had a great experience with Peter Alan Whitchurch, all staff members have always been very efficient and at the same time very friendly. All of them were very fast and they manage to get a great price on selling my property. I would like to thank you all for the dedication. Susan Zeppellini... Read more
Seller
8th Oct 2019 (5 years ago)

P Curry

5/5 Stars
5 "P's" redefined. All the staff we encountered were Professional, Polite, Positive, Patient and Performed admirably. I would have given up on me if I was them but the patience they showed in a very long sales process, dragged out by us, not them, would have tried a saint. But thoughout they were totally professional, were positive in their approach and polite to all of us. The overall performance was second to none and I would use them again in a flash if the need arises- god forbid. Thanks Peter Alan Whitchurh... Read more
Seller
8th Oct 2019 (5 years ago)

A carpenter

5/5 Stars
What more can I say? I've not been the easiest person to deal with, however Tracey and the team have been great with me. I have to give a shout out to Lisa Owens who kept me sane through this process ( even though I've driven her insane on many a time), she was always a friendly voice with a calming attitude and always listened.I honestly can't thank these girls enough, especially being stressed by the lack of communication from my solicitor. They've always been there to help me. Highly recommend Whitchurch Peter Alan, thanks girls so much ????... Read more
3rd Aug 2019 (5 years ago)

S Thomas

5/5 Stars
Absolutely blown away with the service provided. After speaking with Lisa Owens about my remortgage needs she took the time to listen and assured me that by seeing the branch mortgage advisor Rachel King I would potentially save money. I had done my own research and Lisa was right by her words, Rachel did save me money. Rachel gave me great advice and made the entire process stress free updating me along the way, I felt I was being well looked after. I am now a lifetime customer who will always look to use Rachel in the future. I would highly recommend her services. Had it not been for Lisa I would not have been aware of the savings I could make.... Read more
6th Jul 2019 (5 years ago)

J barnett

5/5 Stars
The team were fantastic. This was from the initial valuation and marketing of the property through to the sale. During the viewings and then the sale they were helpful, good humoured and always happy advise. They were mindful too of personal circumstances and situations.... Read more
Seller
2nd Jul 2019 (5 years ago)

J Esau

5/5 Stars
Lisa and the team have been excellent throughout a recent house purchase. She has picked up a great deal of the communication between solicitors and vendors to move the process along smoothly. Great service and would definitely use again.... Read more
Buyer
18th Jun 2019 (5 years ago)

H Morgan

5/5 Stars
Rating for Rachel King (Mortgage Advisor): After finding Rachel through Google reviews, I went on to process my first mortgage through her, using Nationwide as the provider. As a first time buyer the process was pretty complicated to start with, Rachel provided me with a breakdown of everything I would need to know. She created a simple, pressure free process for me to make a decision around my mortgage, as well as always being available when i needed to ask a question, and giving me frequent updates during the whole thing. I was very happy with her service and would certainly recommend her as an advisor, she will be my first port of call when i revise my mortgage later down the line. 2* Rating for Peter Alan branch I cannot provide very detailed feedback about Peter Alan themselves or the branch, as they did not really deal with me directly. I did however leave some messages with them which never got to to their destination, as well as some callbacks that were promised never being completed. They were pleasant enough to deal with over the phone and face to face.... Read more
Buyer
17th Jun 2019 (5 years ago)

S Stone

1/5 Stars
Looking for a particular property is like looking for gold really hard... Read more
16th Jun 2019 (5 years ago)

P Ferreira

5/5 Stars
Lisa and the team was very helpful in every aspect, and any problems I had. They are all very happy to help and very nice people. would highly recommend... Read more
17th Apr 2019 (5 years ago)

C Robins

5/5 Stars
Very professional company. Worked hard to keep the chain together. Will certainly use Peter Alan again.... Read more
Seller
11th Apr 2019 (5 years ago)

S shenoy

5/5 Stars
It was a good experience with Peter Alan, they have been very professional throughout the engagement with friendly and happy face staff. The knowledge of each member in their area is also admirable. I would definitely recommend the place, especially the team of Financial Advisors.... Read more
1st Mar 2019 (5 years ago)

J Davies

5/5 Stars
Had a great experience buying my first property with Peter Alan. Lisa was super helpful and always updating me with the progress of our purchase. She was also more than happy to outline the process for me step by step as it was out first time going through this! Thanks again guys.... Read more
Buyer
13th Feb 2019 (5 years ago)

L Davies

5/5 Stars
Great service by Lisa in the Whitchurch branch who was incredibly helpful in getting our sale/purchase over the line. Would definitely use again!... Read more
Seller
13th Feb 2019 (5 years ago)

T Travana

5/5 Stars
Thanks to Lisa Owens we managed to complete on 30.11.2018. She went above and beyond chasing the chain to ensure we completed on this date. We were phoning her daily for updates and asking her to chase the chain. this was because unfortunately, the vendor gave incorrect information and didn't pull out of the chain in September so Lisa did have to work hard to ensure we completed. We said in September when we offered on the property that we didn't want a chain and we said at the beginning we have to complete by this date and we only put an offer in because there was no chain but this was hidden from us by the vendor. My only tip for all estate agents is to ensure vendors know what the word 'completion means' because when we completed the vendor hadn't fully moved out and didn't understand why we had the keys, despite all monies being in the appropriate accounts. It also took them a further three days to take everything from the garden so I don't think the vendor understood what selling the house actually meant they had to take everything on the day of completion and hand all keys back!!!!. Thanks Lisa, it was a hard journey but we did manage to meet the deadline.... Read more
Buyer
2nd Jan 2019 (6 years ago)

L Clark

1/5 Stars
Apart from Rachel King the mortgage adviser who is great; we would never use these again! We were selling with them yet they prefer to look after the buyers than take care of you the seller! Never once did i envisage our own estate agents TELLING us to break the chain - break the chain, we must move out! Ringing myself and wife (who suffers with anxiety) repeatedly telling us the house that we had bought with another estate agent wasn't ever going to be ready until next year! Yet we completed the day that was expected! Shame on them!!... Read more
Seller
4th Dec 2018 (6 years ago)

S Davies

5/5 Stars
We felt we were in very safe hands during the entire sales process. Reliable, friendly and approachable staff. They worked extremely hard on our behalf to complete the sale. Execellent service from start to finish.... Read more
Seller
22nd Oct 2018 (6 years ago)

E Belesova

5/5 Stars
Amazing services. Rachel King mortgage advisor was amazing. She went through all process step by step,very professional and supportive and got us the best deal.She deffo goes extra mile in her proffesion. Thank you all xx... Read more
13th Sep 2018 (6 years ago)

Z Caswell

5/5 Stars
Rachel King has been superb didn't commit until she has nailed the best deal for me. She never pressured at any time and was always in touch with what mortgages would be best as the deals came out. She has been so patient and super professional. Can't recommend Rachel enough for your mortgage and insurance deals!... Read more
6th Sep 2018 (6 years ago)

L Clements

5/5 Stars
A change in my circumstances meant I needed to sit down and take a long hard look at my options. Rachel King was incredibly helpful and patient - she literally held my hand and guided me through the process. She went out of her way to secure the best deal for me, and I have just had my mortgage approved after originally thinking it might not be possible! I highly recommend her services.... Read more
6th Sep 2018 (6 years ago)

J Grove

5/5 Stars
Rachel helped us through some really difficult financial decisions and her tenacity and genuine care in getting us the best outcome has meant we are in a much better position. She has changed our life! Her professionalism and reliability has made the whole experience feel supportive. Paying for her expertise has definitely opened doors that we wouldn’t have found ourselves and we couldn’t be more grateful. Thank you so much for all your patience and perseverance. I will definitely be recommending Rachel to friends. Thank you!!... Read more
31st Aug 2018 (6 years ago)

B Hansen

5/5 Stars
A huge thank you to Rachel King who is absolutely brilliant. As first time buyers she took us through the entire process and was informative and so patient with all our questions. I would definitely recommend her services.... Read more
Buyer
29th Aug 2018 (6 years ago)

G Langdon

5/5 Stars
Welcoming staff and comprehensive support make Peter Alan the premier Agents in Whitchurch.... Read more
11th Aug 2018 (6 years ago)

S saunders

5/5 Stars
Great and very friendly staff. Absolutely brilliant service they provided. Guided us every step of the way through what is one of the most stressful experiences you can go through but with the help they provided put our minds at ease from the get go. Massive thanks to Rachel king for setting everything in place for us. Couldn't be more happy with they way we were treated... Read more
11th Aug 2018 (6 years ago)

K shorte

5/5 Stars
Maria Johnstone worked minor miracles to achieve a purchase in my case. The price agreed was fair but took a lot of negotiating. In what became a protracted purchase Mari and Lisa were excellent in keeping me in touch and pushing for completion. Great service all round... Read more
Buyer
11th Aug 2018 (6 years ago)

B Griffin

5/5 Stars
Very friendly & professional staff... Read more
11th Aug 2018 (6 years ago)

Amira

5/5 Stars
Friendly, professional and knowledgable staff. Thank you Peter Alan Whitchurch!... Read more
9th Aug 2018 (6 years ago)

T Large

5/5 Stars
5 * Professional, friendly and Lisa went above and beyond the call of duty. They helped me through a very stressful time. Thank you! Would definitely recommend them.... Read more
5th Aug 2018 (6 years ago)

R Rebels

5/5 Stars
My favourite estate agent... Read more
2nd May 2017 (7 years ago)
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