The viewings were carried out, in the main, by accompanied viewers rather than the sales team which I was not advised of at the beginning of the process which meant limited connection was made between any potential buyers and the sales team. Feedback and response to queries was slow and I often felt I was chasing the team.... Read more
Seller
31st Dec 2024 (5 weeks ago)
M Rutter

** Update after head office review, the branch have said that even though there is no record of any contact being made with any party for over 10 weeks, that's because they did it face to face, which is a lie and did not happen, we've not been to the branch. They also say they discussed matters over the phone which again didn't happen. So just bear in mind when things go wrong they will just make up lies when challenged and even though there's no notes (as per company policy) they will still stick to their lies. **
Please do not use this branch or company. They are simply the worst estate agent I have ever come across. In short, they lie, don't contact you or respond to your contact & try pressure/force you to use their recommended solicitor firm, who I'm sure they receive a payment from which they don't tell you, the buyer also experienced this pressure.
if you don't use their solicitors they refuse to contact your solicitors or say they 'cannot contact them as you didn't use ours'.
It has been 10 weeks since we or the buyer of the house had any contact from W H browns, they feel this is acceptable. If we hadn't have sorted things directly with the buyer ourselves the sale would have fallen through, 100%. They feel it is also ok to not respond to emails for over 10 weeks from the buyer who needed urgent help.
They lie, they blame you for their mistakes and lack of service & also don't follow their own groups complaint procedure, ie don't advise you of your rights with the property ombudsman.
Please do not use this company, use someone else who actually cares and doesn't just see it as there job to put your house on right move.... Read more
Seller
24th Oct 2024 (15 weeks ago)
Phone calls were rarely returned, even if answered. on one occasion a reception lady told me some-one would contact me at 4pm. I waited in until 4:30 & was answered by answer machine...which informed me the office was closed from 4pm on that day.
I was sent `viewers` appointments without regard to convenience to myself.
Generally I was very disappointed with that agent.
A new agent has recently taken over...they seem dynamic & wanted to help in any way. Staff answered `phone every time & were most enlightened & helpful.... Read more
Seller
9th Aug 2024 (5 mo. ago)
Anonymous Homeseller
The local market knowledge was excellent. The plan for the sale of my house worked really well, in spite of my initial doubts. The photography for my advert was outstanding compared to other local estate agents. It really stood out as a key strength. The estate agent cost was a little more expensive than others but totally worth the difference. My house sold after a single day of viewings, I had 5 offers on that day and it went for 15k over the asking price. I was more than happy with William H Brown's services.... Read more
Seller
24th Jul 2024 (6 mo. ago)
M Dodd
Thanks so much to Vanessa Holroyd at WH Brown Sowerby Bridge for her fantastic mortgage advice.
Vanessa was great from start to finish in finding our mortgage for our new home - nothing was ever too much to ask and she was always a friendly voice at the end of the phone.
I would highly recommend Vanessa as a mortgage advisor - professional, supportive and a friendly face! Thanks Vanessa.... Read more
Buyer
4th Apr 2024 (10 mo. ago)
G Grande
The team at William H Brown have provided the best service that you could possibly ask for. From the initial point of contact, they have been diligent, communicative and highly supportive, keeping us fully in the picture and taking the time to empathise with us as first time buyers. When a potentially devastating occurence put the future of our house purchase into question, the team went the extra mile and then some to resolve the issue (to stress, this was not an issue they caused) while providing impeccable customer service and duty of care.
I would like to especially mention Vanessa Holroyd, the Mortgage Broker, who supported us throughout the purchase, who exemplified expertise, professionalism and kindness throughout. My partner and I are incredibly grateful that we chose William H Brown at the start of the house buying process and would recommend them to anyone in a heartbeat.... Read more
Buyer
27th Mar 2024 (10 mo. ago)
M Wilson
Had a great experience with the team at Sowerby Bridge, with a fast and efficient service from beginning to end. Every aspect of the sale was carried out without any issues, and I would strongly recommend William H Brown to anyone.... Read more
Seller
24th Mar 2024 (10 mo. ago)
A Whitehead
I can’t thank the team enough, it’s been the LEAST stressful buying a house experience I’ve ever had.
Vanessa was very helpful in finding the perfect mortgage and insurances for me too.
Would highly recommend ??????????... Read more
Buyer
17th Mar 2024 (10 mo. ago)
J Henley
A fantastic team who worked hard in finding the home I was looking for. All staff working at Sowerby Bridge were patient and helpful, talking me through the processes involve in purchasing my new house. I am very happy with it's location and style and paid a fair market price in achieving this goal. Thank you... Read more
Buyer
13th Mar 2024 (10 mo. ago)
H Delanty-Granger
Edward was great when he came to view and value my house. Great communication and a real professional. Had a lovely cup of tea with him, spoke through all the details and options. Would highly recommend.... Read more
13th Mar 2024 (10 mo. ago)
N Quinn
Myself and my partner recently used Browns to sell our house. From day one they made us feel welcome and were professional and helpful throughout the process. Have to give a massive shoutout to Hannah who went above and beyond within every part of the sale. She clarified and simplified so many of the processes for us and is a credit to the team. Will definitely look at returning to purchase our next house in the future.... Read more
Seller
13th Mar 2024 (10 mo. ago)
N Horsfall
Thanks again for all your help in selling our House, Ed was great and help us all the way through with our sale. Thanks to Ed and his team... Read more
Seller
13th Mar 2024 (10 mo. ago)
J Wilkinson
Great service very professional photographer and managed to sell my house within a week... Read more
Seller
13th Mar 2024 (10 mo. ago)
N McClelland
Edward and his team at William H Brown in Sowerby Bridge are brilliant! They marketed my house perfectly - every viewer was definitely a potential buyer. From the start, advertising the house to completion of the sale all within three months! Thankyou... Read more
Seller
11th Feb 2024 (11 mo. ago)
J Sargent
We had a great experience with Vanessa from William H Brown. She helped us to organise our mortgage and insurance products and was so helpful and supportive throughout the process. Would definitely recommend.... Read more
12th Nov 2023 (1 year ago)
T Freeman
I was actually in the overgate charity shop which is amazing!... Read more
11th Nov 2023 (1 year ago)
J Andrew
Super helpful despite all the ups and downs (mainly downs) of house buying... Read more
Buyer
12th Oct 2023 (1 year ago)
D Thacker
Amazing service from Venessa and the team very helpful from start to completion, regular updates from them and always happy to help. Venessa worked hard to find the right mortgage for me. Thank you once again everyone.... Read more
Buyer
31st Aug 2023 (1 year ago)
J knight
Absolutely excellent service from start to finish.
Hannah and Edward were both outstanding in selling our house and I would fully recommend.... Read more
Seller
22nd Aug 2023 (1 year ago)
J Allott
William H Brown were brilliant from the very start. Hannah and the team always answered the phone and provided good advice. From their end everything ran smoothly and we couldn’t be happier with our new property. I would 100% recommend for anyone buying or selling a property!... Read more
Buyer
21st Aug 2023 (1 year ago)
L atkins
Super service from start to finish from selling my house at Langton street to help with buying my house in greetland very helpful cannot thank them enough... Read more
Seller
14th Aug 2023 (1 year ago)
H Elliott
Very good to deal with and always been very professional... Read more
11th Aug 2023 (1 year ago)
L cooper
Vanessa managed to get me a great deal when mortgages were hard to find due to circumstances, she helped me through the whole process and was always there when needing help. I couldn’t recommend more!... Read more
11th Aug 2023 (1 year ago)
S HOLT
The house buying process can be pretty stressful but our recent purchase at Crestfield Drive couldn't have gone any smoother, the team at Wm H Brown Sowerby Bridge which is headed by Edward did everything they could to help the process go as smoothly as possible, which it did. This included extra viewings and regular calls to see if the solicitors on track. I wouldn't hesitate to recommend their services for both buying and selling, Thanks once again. Best regards Andrew Holt... Read more
Buyer
11th Aug 2023 (1 year ago)
A Ro
Bought my house through them almost a year ago, had no issues at all. Staff at Sowerby bridge branch were extremely helpful and answered all my questions and concerns promptly.... Read more
Buyer
11th Aug 2023 (1 year ago)
V Cartwright
Very pleased with the service provided. Got a great price for our house very quickly. The team led by Edward(Branch Manager), guided us through the process keeping us regularly updated. The team were always professional,polite and friendly. I would highly recommend William H Brown.
A very happy customer.... Read more
Seller
11th Aug 2023 (1 year ago)
M B
Sold a house with Willian H Brown this year, amazing service with staff thats are so helpful, nothing was too much trouble for them. I would highly recommend them.... Read more
Seller
11th Aug 2023 (1 year ago)
V S
They didn't turn up for the appointment to appraise my mother's house. I drove from Birmingham to Sowerby Bridge to make it. Thanks a lot.... Read more
Seller
26th Jun 2023 (1 year ago)
H Doyle
I considered listing with WH Brown but found them to be overly aggressive when trying to get me to commit. They called for feedback and I explained why I had chosen to go elsewhere. Thirty minutes later I receive a call from them cancelling a viewing I had lined up to see another house that was on with them. They said there was too much interest and couldn’t fit me in. On a hunch I asked a friend to call and try to book a viewing for that same house. She was given one for the same day that mine had been cancelled. Very petty, clearly just upset because of my feedback. I wouldn’t do business with a company this unprofessional.... Read more
16th May 2023 (1 year ago)
S James
I can't recommend Vanessa highly enough, she went above and beyond to help me with my recent mortgage renewal and was always available when I rang/emailed. The whole process was so reassuring. Thank you so much Vanessa.... Read more
2nd Mar 2023 (1 year ago)
N Clarke
Vanessa was really helpful in getting me get my first mortgage. Remained in contact and helped every step of the way... Read more
25th Feb 2023 (1 year ago)
E Rosie
Buying a house felt so easy with William H Brown. Hannah kept us updated every step of the way and answered any questions we had. Can’t thank Hannah enough! 10/10... Read more
Buyer
27th Jan 2023 (2 years ago)
G Cockroft
Smooth service from start to finish.
Would recommend.... Read more
16th Dec 2022 (2 years ago)
D marriner
excellent estate agents thx again Vanessa for all your help, highly recommended A******************... Read more
16th Dec 2022 (2 years ago)
E Beever
I worked with Vanessa on the mortgage and she was an absolute star in getting everything sorted!! I’m SO glad I chose her service as she explained everything so clearly and gave me a range of options with the pros and cons to make decisions on. Would highly recommend her services :)... Read more
Buyer
27th Nov 2022 (2 years ago)
C Smith
Absolutely awful service and never did anything they said they would! AVOID AT ALL COSTS!!!... Read more
14th Nov 2022 (2 years ago)
D do

RUDE
Postscript: in response to the review below the branch manager (Edward Cartwright) emailed me and asked me to contact him to discuss the issues raised which I did. He wasn’t available so I left a message and replied to his mail telling him I was happy to discuss
That was the last time I head from Mr Edward Cartwright - need less to say the fish rots from the head so you decide just why William H Brown should be avoided at all costs
I have unfortunately got used to dealing with the inept wrt estate agents in my property search but for sheer rudeness this lot beat them all. I requested a viewing via e-mail for a property in Hubberton Green, Sowerby and received a call from a lady intent on picking a fight with someone. She was clearly in a right paddy because I pointed out I had already given the answers to her questions in that mail (address , buying position etc) at which point she declared she wasn’t dealing with me, accused me of swearing at her (I absolutely did not) and hung up on me
To the lady who dealt with me - if you’re incapable of dealing with the public may I suggest a job at Asda on the night shift - that may suit you better
To others possibly thinking of using William H Brown Sowerby I would recommend thinking twice
To William H Brown generally may I suggest you select customer facing staff with a little more attention to detail
To the manager of William H Brown Sowerby office - when you’re tempted to inappropriately defend your staff member who slanderously accused me of swearing let me suggest you put that in writing in a response to this review and we will take matters from there... Read more
11th Nov 2022 (2 years ago)
A Lloyd
My partner and I were very pleased with the service we received from Vanessa. Vanessa was very attentive and professional. She was helpful with our mortgage throughout every step. We highly recommend Vanessa and William H Brown for good deals and excellent service. Thanks again Vanessa.... Read more
6th Nov 2022 (2 years ago)
pdc
Shocking service from the branch & branch manager Edward Cartwright at WH Brown Sowerby bridge, Halifax. They Claim No Sale = No Fee however instigate debt firm for fee on a house they didn’t sell. Shocking ability to do the basics. Potential buyers not followed up. Had to chase for feedback which they never ask buyers for. Valued the house completely wrong! AVOID AT ALL COSTS!! Use Virtue Estate Agents in Leeds, they will sell quickly & cover Halifax area.... Read more
Seller
1st Nov 2022 (2 years ago)
A Crabtree
Hannah and the William H Brown team did a fantastic job of preparing for sale, marketing, viewings and finally enabling offers leading to a successful sale. Highly recommended.... Read more
Seller
18th Oct 2022 (2 years ago)
O KAFALI
They re very helpful and friendly. But sadly I wasn't able to reach anyone whenever I called them ????... Read more
9th Oct 2022 (2 years ago)
C Barker
My experience was not good. No one rang me back when they said they would. Not a good first impression so won't be using them.... Read more
3rd Sep 2022 (2 years ago)
Becks33
Don’t do it to yourself! Most stressful experience I have ever had and this was the 2nd experience of stress with them! Don’t waste your time making a complaint either you just get fobbed off and they don’t care. So unprofessional and rude!... Read more
22nd Jul 2022 (2 years ago)
Z feakes
I have recently been dealing with Vanessa regarding a home mover mortgage. She went above and beyond her role to help me in the best way possible. She picked up the phone every time I rang, and also replied to my emails stright away. She is an asset to your company. She couldn't beat my deal but she didn't stop trying and putting in 100% commitment. I would recommend her to anymore looking for a mortgage. Thanks a lot Vanessa.... Read more
7th Jul 2022 (2 years ago)
F Jones
Worst company i’ve seen for responding to customers. Never reply to emails, never respond to enquiries through RightMove, never return phone calls, then when you finally get a response, it’s blunt and a ‘let me get back to you’ answer, to which, when you try to ring back, the phone is never answered.... Read more
12th Jun 2022 (2 years ago)
N Sarman
Buying a house turned to be an unpleasant journey for our family life. We had to face negligence, indifference and arrogance from our solicitors. On the contrary, Hannah's professionalism, encouragement and help didn't let us give up (it was about to happen several times) and eventually we arrived at our final destination - our home.
Words cannot express how much we appreciate the effort, time and what this young lady has done for us, on the whole! A HUGE thank you, Hannah, because of your hard work now we have a place to call our own and I doubt that we could make it without your massive support and extraordinary assistance. A big shoutout to Hannah and William H Brown Team for their incredible help!... Read more
31st May 2022 (2 years ago)
D Mariconda
Fleur and her team are highly professional and always ready to help. Strongly recommend... Read more
7th May 2022 (2 years ago)
J Pullen
William H Brown have been really helpful when we were selling our home and looking at buying another. Hannah, Ed and the team contact us back really quick when we have queries and have made themselves available for same-day viewings. Overall good service.... Read more
Seller
19th Mar 2022 (2 years ago)
E james
Great estate agent,... Read more
2nd Feb 2022 (3 years ago)
K Pickup
Sold my house in Sowerby Bridge with William H Brown, Summer 2021. Proactive and very helpful throughout the sale and helped me when offering on my next property. Could not recommend them enough! First viewer bought for 10k over asking.... Read more
Seller
14th Aug 2021 (3 years ago)
C Irving
We recently completed the sale of our house and new purchase through William H Brown. From start to finish it was a very smooth process and ultimately we benefitted from them dealing with both ends of the chain. The house we were originally buying fell through and when we decided to buy a house on the market with William H Brown they pulled out all the stops to help us get it over the line in 6 weeks in time for the Stamp Duty holiday. Edward and the team were on hand throughout what was a very stressful time. Whilst we won't be moving for a long time, I'd definitely recommend them to others in the future.... Read more
Seller
22nd Jul 2021 (3 years ago)
L Duncan
From the word go Edward and his team at the Sowerby branch of WH Brown were 100% committed to selling my house. I appreciated the energy, attention to detail, and the availability of Edward and his colleagues. Buying a house and selling was overwhelming at times as a single adult and I always could rely on Edward to be a reasonable voice to smooth the way with a very challenging vendor. I can highly recommend this team to anyone in the area and WH Brown as a company... Read more
Seller
6th Jul 2021 (3 years ago)
D Ryder
Fantastic service from all the team at Sowerby Bridge.Many thanks from Dave and Sheila.... Read more
6th Jul 2021 (3 years ago)
Loizoin
William H Brown made the whole process really easy. Hannah was friendly, professional, helpful, courteous and always very quick in getting back to us. Additional viewings were arranged to allow us to see the house a few times, which considering the pandemic, and how busy the housing market was at the time was very much appreciated. We're so happy with our new home, so a big thank you to Hannah and all the staff at the Sowerby Bridge branch of William H Brown.... Read more
Buyer
6th Jul 2021 (3 years ago)
R Blake
We recently sold our house with these guys and they did us proud. They gave us a lot of support and went above and beyond to help us get the sale over the line. Highly recommended.... Read more
Seller
6th Jul 2021 (3 years ago)
H Donoghue
We have recently completed the sale of our house using William H Brown - Sowerby Bridge. From start to finish they have been nothing but excellent. When we first expressed our interest to sell Edward was fantastic and no pushy sales tactics were used. Just a sound honest opinion and advice. Once we’d signed up Hannah looked after us every step of the way, regularly staying in touch with ourselves and our buyer and was always just a call away to answer any questions we had. Nothing was too much trouble despite the very busy current housing market! Thanks guys, we really couldn’t recommend you enough. If anyone’s after a responsive professional service with a personal touch then look no further!... Read more
Seller
30th Jun 2021 (3 years ago)
J Cox
10/10 service! From the start they stood out. As a buyer just doing market research they called me in response to the email sent to see the current properties they had that they could match us to. Fleur contacted us the same day, she listened and was personable and asked specific questions, not just adding us to a generic mailing list like other agents. Edward valued our house and explained their offer, he followed up on his visit and was keen to help us in anyway he could. Edward accurately priced our house to gain plenty of interest and achieved a price we were happy with within a matter of days. For us, he also found our dream house within two weeks of us being in the market to buy. The whole team are extremely professional, efficient and pro-active. We are very happy with everything they have done for us and I could not recommend them highly enough!
The whole process has been a dream and we cant thank Edward enough for his help... Read more
Seller
30th Jun 2021 (3 years ago)
M Shepherd
From a buyers perspective navigating the process for the first time, Hannah and the team were helpful, explained everything along the way and were prompt with responses by email and phone. Great service, would highly reccommend.... Read more
Buyer
20th Jun 2021 (3 years ago)
Gary
Great work from Fleur, nothing was too much to ask. Friendly and professional throughout I wouldn't hesitate to work or recommend Fleur again. She made the whole sale seamless and easy.... Read more
Seller
15th Jun 2021 (3 years ago)
S parker
They helped me get my first steps on the property ladder and a special thank you to hannah and fleur for everything they have done ????... Read more
Buyer
14th Jun 2021 (3 years ago)
C Cocking
Excellent service provided by Fleur and the team throughout the entire process, really impressed with their professional and competence.... Read more
14th Jun 2021 (3 years ago)
K Soffe
This is the second time we used this estate agent and both occasions they exceeded our expectations. We found a house being sold through them and our house wasn't on the market. Within days we put ours up for sale and Hannah went out of her way to find a buyer for us. Within two weeks our house was sold. We finally moved into our new house last week and we're so grateful to Hannah.... Read more
Seller
10th May 2021 (3 years ago)
V Wilson
Couldn't navigate immediately to the house I was interested in.... Read more
3rd May 2021 (3 years ago)
K connell
Went on to zoopla for a valuation and it sends an email to estate agents to arrange a visit to value properties.
Booked for 13:00hrs today and I book the day off work for the "agreed" visit.
Been cleaning the house up top to bottom along with sat here which is 13:30 and still no visit.
I call up w h brown estate agents and the lady said a 'Edward C' has cancelled the visit and is no longer coming because he has booked two days off annual leave.
They said he called to let me know? Had many people call this morning in general and cannot see anything but he didn't have the decency or proactivness to let me know via a text message, email or voicemail for that matter. Didnt even get someone else to do a valuation in the individuals absence.
Letting down a customer and hanging me out to dry, absolute joke of a service and I have wasted a days annual leave myself now but as long as he has a nice two days off thats all okay isn't it.... Read more
15th Apr 2021 (3 years ago)
K Ogden

Sale of 9 Church Close
Beware!
We have been charged a fixed fee for commission not knowing that was the case, basically not explained at the time the property was put on sale with the agent.
It was my understanding we would pay 1% +vat the house was valued at 150k and yielded 140.5k so basically in my opinion we have paid commission on 9.5k that doesn't exist commission on fresh air! £1800inc instead of £1686inc
In the opinion of another agent the property was over valued as next door had sold for 150k not requiring any work.
Also hardly any viewings carried out by agent we had to do them the excuse was Coronavirus and staff self isolating.
Sale was held up as buyers and sellers details were the wrong way round on paper work so the paper work went to the wrong people.
Agent pestered my solicitor for title deeds long before any offer was recieved
Charged up front fees that other agents don't charge.
So what did they do apart from a few photos and a sign in the garden?
hardly anything... Read more
Seller
24th Mar 2021 (3 years ago)
A Joy
Really friendly helpful staff, always answered our questions and always help in any way they can, keeping us informed at all times.... Read more
5th Mar 2021 (3 years ago)
S R
I sold my investment property with William H Brown. The completion was easy and stress free with Hannah and Fleur updating me and chasing the solicitors! Well done Hannah and Fleur I will definitely recommend whb and I will definitely be using them to find me a new investment!... Read more
Seller
22nd Feb 2021 (3 years ago)
N Evans
Just completed the sale of an apartment in Sowerby Bridge on behalf of my brother who is suffering from Parkinsons disease. Despite various obstacles being placed by the legal teams involved Hannah kept her cool and was pleased to give regular updates to my brother.
Well done Hannah....... Read more
Seller
17th Feb 2021 (3 years ago)
M Edmonds
Bought a property through these last August still waiting to move in never informed me that the lady we are buying the house off had given backword on 2 other properties if i had known earlier i would have telledt them to stuff it.... Read more
Buyer
17th Feb 2021 (3 years ago)
J Baldock
We had 4 estate agents to value our property. The branch manager Edward was one of only two agents who didn't speak badly of other agents. However he did a good selling job. And he did everything that he spoke about. We had eleven viewings in about 10 days and sold it on the 10th day. Everything is very professional in this branch. they comply with the laws for COVID, but above all they are very good at what they do. i recommend them to anyone looking for a professional estate agent. Even their competitors recommended the Sowerby Bridge office... Read more
Seller
26th Jan 2021 (4 years ago)
E B
We have recently completed a house purchase through William H Brown in Sowerby Bridge and couldn't be happier. Despite lockdown, restrictions and very uncertain times for all the staff at William H Brown were attentive, professional and quick to respond to queries. Can't rate highly enough. The mortgage team was spot on and genuinley wanted to help. Thanks guys, very happy! :)... Read more
Buyer
13th Jan 2021 (4 years ago)
M Nicholson
Really pleased with the service. Helped immensely during really difficult lockdown period, and really grateful for all of Hannah’s support!... Read more
6th Jan 2021 (4 years ago)
A Evans
Having decided to sell my house this Summer. I was anxious as we were in the middle of a pandemic. However WH Brown were excellent especially Hannah. She was brilliant extremely professional at all times and constantly keeping me updated and calm! My house was successfully sold. I would certainly recommend WH Brown.... Read more
Seller
19th Dec 2020 (4 years ago)
A Horton
Edward and the team have been very efficient. They valued our house far more realistically than 3 other agents and I would have no issue using them again.
The pictures taken of our house were excellent and helped to present our house very well.
They are always available on the phone and have been very responsive, unlike one or two of the other agents we have been in touch with. Cant believe how some are still in business but it is obvious why William H Brown are because they, to date, have been excellent.... Read more
Seller
6th Nov 2020 (4 years ago)
G Murray
I had a brilliant experience with Hannah from William H Brown - Sowerby Bridge. I decided to sell my house this summer, given all the restrictions I was hesitant however Hannah reassured me and made the process super easy. After initially speaking to Hannah, she had the photographer around the next week and our house was on the market the week after. I was really pleased with the amount of viewings Hannah scheduled for me and she managed to sell my house in under 2 weeks!! Everyone at the branch was really professional and polite. Hannah called me regularly to keep me updated - I would definitely use her again in the future.... Read more
Seller
5th Nov 2020 (4 years ago)
Nicola
We recently sold our house in the local area and found the agents at the Sowerby Bridge branch very efficient and helpful. Our main contact Elliot was exceptional and remained in contact with us throughout the process and kept us fully informed of progress. He went above and beyond to help us through the sale. Highly recommended.... Read more
Seller
1st Oct 2020 (4 years ago)
L Hudson
Elliot and his teams communication throughout our purchase was delivered both professionally and efficiently. Everyone involved within this, knew exactly what was going on thanks to Elliots communication. Elliot and the team at the branch in Sowerby bridge made our purchase easy and stress free. Thank you once again to Elliot and the team for all your efforts, we couldn't recommend them enough.
All the best,
Lee & Amy.... Read more
Buyer
25th Sep 2020 (4 years ago)
A Blackburn
Outstanding Customer service from the get Go. I used WHB Sowerby Bridge to sell my house in Ripponden, they presented themselves very well and sold me the dream and they absolutely delivered this!
I got over asking price, Thanking Hannah for her great negotiating skills! I am over the moon, Thank you William H Brown for proving fee shouldn’t be the decider when putting my house on the market. You get what you pay for!’... Read more
Seller
24th Sep 2020 (4 years ago)
P B
I had a perfect experience with the agent when we purchased our home specially Emma Whiteley great girl.... Read more
Buyer
24th Sep 2020 (4 years ago)
emski2305
I used William H Brown to sell my house, they sold my house in less than 2 weeks!! The quality of their marketing really was the best on Rightmove! The whole process was stress free as Hannah did all the chasing for me, Hannah was brilliant at keeping me updated and pushed the sale through as she knew we were keen to move. Thank you so much Hannah, we will be recommending William H Brown to all our family and friends. If I could give more than 5 stars I would!... Read more
Seller
24th Sep 2020 (4 years ago)
P scully
brilliant, prompt, courteous, personal service. achieved a good price, and made the process very stress-free... Read more
23rd Nov 2019 (5 years ago)
Emma
The team at William H Brown Estate Agents in Sowerby Bridge were always professional, helpful and polite, even sometimes in difficult circumstances around the sale. They marketed my home in a manner which meant it sold in 2 weeks, even with similar properties remaining on the market nearby. I was in contact with Rebecca and Dan initially, but then Elliot Richardson handled the remainder of the sale. Elliot went above and beyond and always responded to my calls and queries quickly. Texting me with updates whilst he knew I couldn't talk because I was in an exam. Thanks all!... Read more
Seller
23rd Nov 2019 (5 years ago)
J Conroy
I would highly recommend William h brown @ sowerby bridge,they couldn’t have done anymore for me & my family!,they are amazing so professional & helpful.
Elliot has helped us throughout this year find a property & sell ours too,he is amazing.
Also dan & Edward & Ryan Botha who is one of there Mortgage advisors.they are such a good team & are so good at there jobs.
Thanks so much guys.... Read more
Seller
21st Nov 2019 (5 years ago)
P Hage
Very positive and helpful. Understood we still had work to do but did not put us off.... Read more
25th Oct 2019 (5 years ago)
K Moxon
My self and my husband bought from William h brown Sowerby Bridge, Dan was amazing he helped us in so many ways nothing was too much for him. I would highly recommend his expertise. Thanks again dan for a job well done. Katrina & Grant.... Read more
Buyer
26th Sep 2019 (5 years ago)
V Richards
Recently bought my first home through William H Brown in sowerby bridge and they were great. Helpful, friendly and approachable, especially Elliot who I dealt with the most.... Read more
Buyer
24th Sep 2019 (5 years ago)
J Bream
Fantastic service. Although it’s a chain, this is a small branch and everyone knew our property/progress really well. Great communication and nothing too much trouble. Dan and Elliot deserve special mention. Would thoroughly recommend.... Read more
18th Sep 2019 (5 years ago)
R Allen
Excellent service, we were kept fully informed throughout. Would highly recommend WH Brown.... Read more
14th Sep 2019 (5 years ago)
S Shepherd
Very professional service. The team were easily contactable and kept us up to date with all aspects of buying and selling our property. Daniel Madden was our main contact and was very helpful throughout the entire process.... Read more
Seller
6th Sep 2019 (5 years ago)
E Watkins
Daniel helped me, my partner and our child find our first home together ???? The process was easy and hassle free thanks to Dan chasing and the solicitors they recommended to us. I would have no problem recommending them to anyone in the future. Emma, J and Archie... Read more
Buyer
30th Aug 2019 (5 years ago)
E Sweeney
Dan was really helpful in finding me a property to buy, I've just moved in and its perfect. A big thank you to Dan and the team... Read more
Buyer
18th Aug 2019 (5 years ago)
trish641
Rebecca and her team were fantastic. They did a great job of selling my flat. They kept me informed about everything. And a special thanks to Dan. They are all very friendly. I would definitely recommend them.... Read more
Seller
17th Aug 2019 (5 years ago)
J Scanlon
I’ve been impressed with the service provided by WIlliam H Brown. Informative whilst at viewings offering relevant information on request. Elliot, one of the team members, is excellent at communicating. He’s enthusiastic, knowledgable about the property market and had a good understanding of what I am looking for. He’s a credit to William H Brown. I would be happy to recommend Elliot and the team in the future.... Read more
17th Aug 2019 (5 years ago)
P sagar
Sowerby bridge William h brown estate agent have been brilliant on the sale of my home with very friendly and helpful staff like Elliot and dan. I bought and sold my house from the same agent and would recommend to use them for you sale... Read more
Seller
16th Aug 2019 (5 years ago)
L R
Daniel Madden is an excellent estate agent. He was flexible in showing us around the house, going out of his way to do evening appointments. During the purchase of our house, he was excellent at keeping us in the loop and getting our questions from the buyers solicitor answered quickly. Very happy with their service and would highly recommend to anyone!... Read more
Buyer
15th Aug 2019 (5 years ago)
A Gibson
Couldn’t do enough getting our house sold, loads of viewings and sold within 2 week. All the staff always there to help. Thanks... Read more
Seller
25th Jul 2019 (5 years ago)
C Jowett
Daniel was so helpful when moving into my first home! So supportive and answered all my questions. Defo recommend... Read more
17th Jul 2019 (5 years ago)
J Spencer
Fantastic experience. Managed to agree a sale on my property within a couple of days and prior to it being advertised.
Thanks to Dan and team... Read more
Seller
17th Jul 2019 (5 years ago)
J Wilde
I am very happy with the service William h brown provided me throughout the transaction. Both Dan and Elliot are both friendly and professional and I would not hesitate to recommend them to anyone. Well done guys and thank you to you and the rest of your team.... Read more
16th Jul 2019 (5 years ago)
J hartley
We used the Sowerby Bridge branch of WH Brown to sell our home. Rebecca visited our home prior to marketing and explained the service on offer. She is such a professional and personable representative for the company and we had no hesitation in having this agency sell our home. The whole team were extremely efficient and professional in their approach and got many viewers through our door within a matter of weeks. We received an offer in around four weeks from the time of initial marketing and the staff in the office contacted us with updates promptly and whenever a matter needed attention. Elliot seemed to be the chap assigned to us and was always available when we needed to speak to him. A really nice guy. Well done to all the staff at this branch for an excellent service. Highly recommended.... Read more
Seller
2nd Jul 2019 (5 years ago)
J Fulton
Dan is very helpful and is always there to put you at ease, he is a credit to the company.
Thank you very much for all your help.... Read more
7th May 2019 (5 years ago)
P sutcliffe
My house was on the market during a very quite spell. However W H Brown's persisted with the sale, contacting various people etc. Never letting up. After, almost 9 months they hit the jackpot and my house was sold. Doggedness and persistence were the key. They kept me constantly advised and updated of any progress. The staff in the Sowerby Bridge office were very efficient indeed.... Read more
Seller
5th May 2019 (5 years ago)
H Clarke
I had a very pleasant selling experience with the Sowerby Bridge Office. I'm a firm believer in you get what you pay for and they definitely work hard for their fee. Their service and communication is always on point and nothing is too much hassle. If you are selling they make it as stress free as they possibly can and it puts you at ease to know your buyer is receiving the same service. Thank you to Rebecca and Dan who went above and beyond on numerous occasions for us.... Read more
Seller
17th Feb 2019 (5 years ago)
S Wass
Dan and the team at Sowerby Bridge have always been extremely helpful. Nothing is ever too much trouble, I would recommend them to anyone looking to sell or look for a property to purchase. Excellent service always.... Read more
13th Feb 2019 (5 years ago)
M Rants
William H Brown in Sowerby Bridge really supported me in helping to find my first home. I was contacted regularly with properties before they went online and with continuous contact from the staff, I'm now a proud home owner. The whole process was much easier than I imagined and I owe that to the whole team. Thank you.... Read more
Buyer
6th Feb 2019 (6 years ago)
E stansfield
Recently used William h brown. Extremely happy with the service i was given. Rebbeca ,Dan and the team were above and beyond for me. Thank you for your help with my purchase... Read more
Buyer
6th Feb 2019 (6 years ago)
P Thornley
William h brown have been fantastic! They sold my house to one of their potential buyers prior to my property going onto the market. For over the asking price too! Couldn’t recommend them enough. Thank you to the whole team at William H Brown in Sowerby Bridge!... Read more
Seller
6th Feb 2019 (6 years ago)
C cartwright
Sold my house in under 6 weeks. The team are fantastic keeping you upto date with viewings and feedback. I had lots of viewings in a short space of time thanks to the team in the office. Highly recommend... Read more
Seller
4th Jan 2019 (6 years ago)
H Parks
We worked with Emma Pooley from here!! She was absolutely amazing!! Every little detail was gone through with us. She was always friendly and helpful even for the silliest of questions as first time buyers. I would highly remcommend her she made the house buying process so much easier for us!! Thank you Emma you’re awesome!!... Read more
Buyer
17th Oct 2018 (6 years ago)
S Denham
Everyone who helped in my house purchase were excellent and extremely professional.... Read more
Buyer
10th Oct 2018 (6 years ago)
L Reah

Initially I was put off by the fee that you pay for the services given I'd had a number of quotes and thought that an estate agent who took a percentage of the sale value would be best (and assumed they would then be more motivated to sell). However after trying a local estate agent (not William H Brown) who worked on percentage I quickly realised you get what you pay for- the pictures of my house were poor (I ended up sending some over myself!) and the service shocking, most importantly they barely got any viewers through my door. After William H Brown sold my friends house on the same street she recommended them to me and I immediately switched to their team after being so impressed by my initial meeting with them and their professionalism and enthusiasm. The team is incredibly motivated and helpful and they had viewers through my door before my details even hit the web. They have done a fantastic job securing me the price I needed for my property and I couldn't recommend them enough. Please don't be put off by the fees- it will absolutely be worth the few pounds extra for the right service and the peace of mind of having a professional outfit handle every element of your sale. I wasted a lot of time and money with the wrong estate agent when my house could have already been sold using William H Brown- I can't praise them enough. Good customer service is very hard to find these days so well done to the team for keeping their standards high.... Read more
Seller
9th Oct 2018 (6 years ago)
J C
Very friendly and professional. Staff were very helpful when I was dealing on the purchase of a house on my inlaws behalf. The seller of the house was unhappy about a delay in funds being released (due to the bank and the delay was only 30mins) and they were quick to step in and reassure the seller... Read more
Buyer
31st May 2016 (8 years ago)